Possible Phone Brickage w/ Battery Replacement - Nexus S Q&A, Help & Troubleshooting

Okay, not sure if this is even possible to do but I'm hoping the XDA'ers might be able to assist. I purchased a new battery for my Nexus S. I plugged the bad-boy in and try turning it on and nothing. I plug it into the wall and try turning it on-- nothing. I try putting the old battery back in.........nothing.....
I then noticed the new battery I purchased is a 1440 mAh and the old battery is 1500 mAh. This is probably something I should have checked before I bought it, and something that now makes me feel like a total idiot. What I'm wondering is could this have a hand in bricking my phone? Is there any way of fixing it? Luckily I have a Nexus 4 on the way (eventually ¬.¬) but I was planning on giving the Nexus S to my girlfriend.
Thanks in advance, guys.

No. This is totally tolerable. +-5% is the least that might cause trouble. Well within tolerances. Charge overnight and if no good then return for replacement.
Sent from my SCH-I405 using xda app-developers app

whodisname said:
No. This is totally tolerable. +-5% is the least that might cause trouble. Well within tolerances. Charge overnight and if no good then return for replacement.
Sent from my SCH-I405 using xda app-developers app
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Click to collapse
Thanks for the quick reply. The issue is that even the old battery which was at ~75% life isn't even working, even while plugged in.

Can't help much, but just so you can be at ease, mah stands for milli-amp hours, and is a measure of capacity, not power put forth. You want to match the voltage to prevent damage.

At least I've got a Nexus 4 on the way. It just sucks that I can't give this Nexus S to my girlfriend, she's stuck with an iPhone 3G =/

As an update, I had it plugged in overnight and still nothing. I had the original battery in.

WhenBearsReign said:
As an update, I had it plugged in overnight and still nothing. I had the original battery in.
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Click to collapse
I'm just thinking you shorted it. It seems to be happening a lot lately in the Nexus S forums when people pull their battery. Haven't seen anyone able to fix it themselves, they usually send it for repair to Samsung. :/

polobunny said:
I'm just thinking you shorted it. It seems to be happening a lot lately in the Nexus S forums when people pull their battery. Haven't seen anyone able to fix it themselves, they usually send it for repair to Samsung. :/
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Click to collapse
That's unfortunate because mine is out of warranty now. Thanks for the help, hopefully I can dispute it with Amazon and at least get the cost of the battery back.

WhenBearsReign said:
That's unfortunate because mine is out of warranty now. Thanks for the help, hopefully I can dispute it with Amazon and at least get the cost of the battery back.
Click to expand...
Click to collapse
Get in touch with Samsung or even your phone company. You could be surprised at what they have to offer. I've heard of some people getting absolutely free fixing from Samsung (albeit not specifically the Nexus S) when out of warranty.

Related

[Q] Random Shut Downs, Only when plugged in

i have been getting some random shut downs but only when plugged in to a wall charger. at first i figured it was due to heat while being charged. but the phone could shut down while plugged into the wall at any given time no matter how much charge there is or how long it's been plugged. Last night I plugged it in before bed at 30% and today I woke up at 44% with the phone off. Sometimes it's minutes until it shuts down and sometimes it's hours. It's the same on any Rom/Kernel I tried. Thinking it may be a hardware issue. Any ideas? Thanks.
Currently Trigger2X 14 - Faux SV 3.5
Happens to me too... I'm on stock though.
And is it me or does charging the phone off seem to be ineffective?
techboydino said:
i have been getting some random shut downs but only when plugged in to a wall charger. at first i figured it was due to heat while being charged. but the phone could shut down while plugged into the wall at any given time no matter how much charge there is or how long it's been plugged. Last night I plugged it in before bed at 30% and today I woke up at 44% with the phone off. Sometimes it's minutes until it shuts down and sometimes it's hours. It's the same on any Rom/Kernel I tried. Thinking it may be a hardware issue. Any ideas? Thanks.
Currently Trigger2X 14 - Faux SV 3.5
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
enoch861 said:
Happens to me too... I'm on stock though.
And is it me or does charging the phone off seem to be ineffective?
Click to expand...
Click to collapse
which makes me believe this is strictly hardware. its not really like the software related reboots of the past. too bad i can't get it to go while plugged into pc, otherwise i could check logs to see what was up. let me know if you can recreate like clockwork. thx
Its hardware trust me. I've had in total like 6 g2xs and this is the first I've had with the issue.. I also have another now.. Both have the same rom, baseband, kernel and apps. Yet my new one shuts down on the charger.... Its hardware for sure and a replacement is in route. No point trouble shooting its a bad phone.. Threes many good ones just be patient... Now to wait for replacement...
If your on your 6th G2x, did you have to pay the 20 dollar exchange fee or whatever it's called? It would get pretty expensive after your 3rd or so G2x.
smashpunks said:
Its hardware trust me. I've had in total like 6 g2xs and this is the first I've had with the issue.. I also have another now.. Both have the same rom, baseband, kernel and apps. Yet my new one shuts down on the charger.... Its hardware for sure and a replacement is in route. No point trouble shooting its a bad phone.. Threes many good ones just be patient... Now to wait for replacement...
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
enoch861 said:
If your on your 6th G2x, did you have to pay the 20 dollar exchange fee or whatever it's called? It would get pretty expensive after your 3rd or so G2x.
Sent from my LG-P999 using XDA App
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Click to collapse
no. Bought first one full price it had no issues but dust, return no fee, then I exchanged again from pixel, no fee. Thats 3. Then I sold it for a sensation. Had bad luck with the sensation so I sold traded it on CL for a G2x and cash. Well that g2x was awesome too. so thats 4. I then dropped that ***** hard and had to exchange for another no fee again because I paid 130 through asurion. Thats 5. that g2x is awesome too. Now on a new line of service I got a free g2x with a online deal, so theres 6. Thats the one Im on now and it sucks donkey doooo.
but ive had enough to know there are good ones with no issues. I knew this one was gonna have issues cause of the ratio of no issues vs hearing issues here. LoL time to hunt for the good one again. LOL then after this I got to get the other g2x replaced again cause it was dropped again, and I cant have that. So Asurion that will be.....
Wow. Asurion must love you! LOL!
Last time I gave T-Mobile support a call, they wanted 20 bucks.
But that's a lot of G2x's my friend. And how much cash did you add on top to get the Sensation?
smashpunks said:
no. Bought first one full price it had no issues but dust, return no fee, then I exchanged again from pixel, no fee. Thats 3. Then I sold it for a sensation. Had bad luck with the sensation so I sold traded it on CL for a G2x and cash. Well that g2x was awesome too. so thats 4. I then dropped that ***** hard and had to exchange for another no fee again because I paid 130 through asurion. Thats 5. that g2x is awesome too. Now on a new line of service I got a free g2x with a online deal, so theres 6. Thats the one Im on now and it sucks donkey doooo.
but ive had enough to know there are good ones with no issues. I knew this one was gonna have issues cause of the ratio of no issues vs hearing issues here. LoL time to hunt for the good one again. LOL then after this I got to get the other g2x replaced again cause it was dropped again, and I cant have that. So Asurion that will be.....
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
enoch861 said:
Wow. Asurion must love you! LOL!
Last time I gave T-Mobile support a call, they wanted 20 bucks.
But that's a lot of G2x's my friend. And how much cash did you add on top to get the Sensation?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
trust me. I get mine back from asurion. they dont get a phone back
Oh and only 270 for sensation used upgrade.
This sounds like a defective battery. If your phone was plugged in at 30%, then you slept all night and woke up to a 44% charge with the phone powered down, that means that the battery was not taking any incoming charge for the vast majority of the night, nor does it seem that the battery was powering the phone for the majority of the night. Charging from 30->100% should only take 2.5 hours or so - maybe 3.
It could be that when you plug it in, it heats up - and thus expands. This could cause a loose connection to the battery somewhere (maybe something as simple as the physical contacts for the battery, or could be something more intricate inside the phone).
As much as you don't want to hear it, i'd say you'll probably need to take it to a store or send it in for replacement.
propain4444 said:
It could be that when you plug it in, it heats up - and thus expands. This could cause a loose connection to the battery somewhere (maybe something as simple as the physical contacts for the battery, or could be something more intricate inside the phone).
As much as you don't want to hear it, i'd say you'll probably need to take it to a store or send it in for replacement.
Click to expand...
Click to collapse
Thats my thought. It's still plugged in but does not charge. Forgot to mention that it requires a battery pull to restart. So possibly the phone is not really off, just in a non responsive idle state. Im going back to stock for now to see if that changes anything. I know they will ask if I got the update so I might as well. Thanks for the info.
techboydino said:
Thats my thought. It's still plugged in but does not charge. Forgot to mention that it requires a battery pull to restart. So possibly the phone is not really off, just in a non responsive idle state. Im going back to stock for now to see if that changes anything. I know they will ask if I got the update so I might as well. Thanks for the info.
Click to expand...
Click to collapse
Half the time its off, and half in a non responsive idle state. Cause sometimes you can turn the phone on, and sometimes you need a battery pull and the ***** is hhhhhhoooottt.
I doubt theres a loose connection when it expands as the copper connections in the corner are pretty lines up and expanding would only make em touch more you would think.

Phone turns off after charger pull

hi, i have an inspire 4G bought off ebay. the phone was used for a month and was kept inside the box for about 6 months. now, i started using it again and after 3 weeks, the phone is now switching off immediately after removing it from the charger.
i took it to HTC store, and they say it is a mother board issue. which i doubt as the phone is workin well when connected to the charger. a battery change also did not help.
any suggestions? please help
Sounds like a bad battery. Battery may be reporting charged but may not be putting out the required voltage.
Agoattamer said:
Sounds like a bad battery. Battery may be reporting charged but may not be putting out the required voltage.
Click to expand...
Click to collapse
well, the HTC guy reportedly used a different battery. i live in India. anything can happen here. ANYTHING. he said it is a motherboard issue and it would cost $200 to fix it since the phone is not having any warranty.
but my question is, could it actually be a motherboard issue? i don't have issues using the phone hooked on to the charger.
You can pick up a new 3rd party battery very cheap from the net. I would try that first. Yes it could be the motherboard as anything is possible in India.
Agoattamer said:
You can pick up a new 3rd party battery very cheap from the net. I would try that first. Yes it could be the motherboard as anything is possible in India.
Click to expand...
Click to collapse
Thank you for the reply buddy. I will try that
Sent from my GT-I9100 using XDA App

Random reboots - stock

My fiance is having problems with her phone randomly rebooting. I just updated it to the most recent firmware update, so that shouldn't be the problem, but something obviously is. She wasn't getting much out of her battery life either, usually only a couple hours or so.
What can I do about it to keep her from spending money we don't have on a new phone, other than root it? She won't let me root it and set it up like mine, mostly because she's stubborn.
tatonka_hero said:
My fiance is having problems with her phone randomly rebooting. I just updated it to the most recent firmware update, so that shouldn't be the problem, but something obviously is. She wasn't getting much out of her battery life either, usually only a couple hours or so.
What can I do about it to keep her from spending money we don't have on a new phone, other than root it? She won't let me root it and set it up like mine, mostly because she's stubborn.
Click to expand...
Click to collapse
root it when shes asleep or explain the firmware update broke her phone blame it on the software and youre never at fault
JKILO said:
root it when shes asleep or explain the firmware update broke her phone blame it on the software and youre never at fault
Click to expand...
Click to collapse
haha, i wish that would work.
Trade her phones tell her you unrooted your phone so she could have it and the root hers. Just an Idea
It looks like she's even got to pull the battery to get the thing to start back up when it shuts down. The charging port seems loose to me, but it charges the battery just fine so I'm not sure that's part of the problem.
tatonka_hero said:
It looks like she's even got to pull the battery to get the thing to start back up when it shuts down. The charging port seems loose to me, but it charges the battery just fine so I'm not sure that's part of the problem.
Click to expand...
Click to collapse
Try a different micro usb cable.
VICODAN said:
Try a different micro usb cable.
Click to expand...
Click to collapse
I did. It still felt loose even using my cable, which doesn't feel loose in my phone.
She won't want to go through the hassle of talking to tech support to get a new phone, and they'll try to make her take it to a repair center
I put her battery in my phone for the day, and it just shut down, so that was part of the problem.
She said her phone was still dead in like 4 hours today, and that was using my battery which I've had very good luck with.
I think she uses her phone a LOT for facebook and texting, but 4 hours still seems awfully short for battery life
tatonka_hero said:
I put her battery in my phone for the day, and it just shut down, so that was part of the problem.
She said her phone was still dead in like 4 hours today, and that was using my battery which I've had very good luck with.
I think she uses her phone a LOT for facebook and texting, but 4 hours still seems awfully short for battery life
Click to expand...
Click to collapse
Buy these:
http://www.amazon.com/gp/product/B005YTOV6G/ref=oh_o00_s00_i00_details
VICODAN said:
Buy these:
http://www.amazon.com/gp/product/B005YTOV6G/ref=oh_o00_s00_i00_details
Click to expand...
Click to collapse
now she says she didn't use her phone at all this morning and it only got 4 hours (on my good battery). I think she's got a rogue app or something using a ton of battery, but it doesn't ever show up in the battery stats. there's no way she'd let me do a factory reset on it again lol.
I'll send her the link on the batteries, but she won't buy them I'm sure. She wants a new phone too badly now.
tatonka_hero said:
now she says she didn't use her phone at all this morning and it only got 4 hours (on my good battery). I think she's got a rogue app or something using a ton of battery, but it doesn't ever show up in the battery stats. there's no way she'd let me do a factory reset on it again lol.
I'll send her the link on the batteries, but she won't buy them I'm sure. She wants a new phone too badly now.
Click to expand...
Click to collapse
Possibly, or your batteries might be a year old and starting to go.
Trust me buy those batteries. They're great. And only $7.
VICODAN said:
Possibly, or your batteries might be a year old and starting to go.
Trust me buy those batteries. They're great. And only $7.
Click to expand...
Click to collapse
I figured out what I think was wrong with her other battery. The contacts were set too deep inside the battery casing, so any bump at the wrong angle caused them to lose connection. That's why I don't trust second hand batteries, no matter how good other people say they are.
Both her original battery and my original battery work perfectly fine in my phone, both give me a day and a half. So I know it's not the batteries, it's something wrong with her phone.
Heck, I even offered to switch phones with her, and she said she didn't want mine even though it's exactly the same phone and even newer.
women, just can't please them.
Try
Backup
Factory reset
Take the newest update.
My wife has a stock shift huge battery improvement
Sent from my PG86100 using Tapatalk
tatonka_hero said:
women, just can't please them.
Click to expand...
Click to collapse
I know all too well. Take it in to a sprint repair center and have it repaired, if they cannot repair it they will order you a replacement phone.
Make sure you have TEP on your plan before you go in.
VICODAN said:
I know all too well. Take it in to a sprint repair center and have it repaired, if they cannot repair it they will order you a replacement phone.
Make sure you have TEP on your plan before you go in.
Click to expand...
Click to collapse
She's a sprint employee so she's got somewhat different rules on that mess. I'd rather they just send her a new phone since we're too far from a repair center, or so I told Sprint the last 4 times I had to replace my Shift lol.
tatonka_hero said:
She's a sprint employee so she's got somewhat different rules on that mess. I'd rather they just send her a new phone since we're too far from a repair center, or so I told Sprint the last 4 times I had to replace my Shift lol.
Click to expand...
Click to collapse
If she's a sprint employee she should get the benefits of the Sprint wireless advantage club and so should you.
Details here:
http://www.sprint.com/landings/advantage_club/?ECID=vanity:advantageclub
VICODAN said:
If she's a sprint employee she should get the benefits of the Sprint wireless advantage club and so should you.
Details here:
http://www.sprint.com/landings/advantage_club/?ECID=vanity:advantageclub
Click to expand...
Click to collapse
yeah, I know. Doesn't change much when it comes to problem phones other than the fact that you absolutely have to go to a Sprint owned repair center and not a store run by another company. That's where the distance factor comes in and the working with tech support to convince them it's too far to drive lol

Urgent- should I buy?

So there's someone selling a used sensation on cl for a fair price. However he told me now he doesn't want to sell because it is having the following issue
The phone has been randomly shutting down, and when I turn it back up, the battery is almost dead even though it was fully charged.
What might the problem be and what would it cost to fix?
Thanks
Sent from my GT-P1000 using XDA
lollavid said:
So there's someone selling a used sensation on cl for a fair price. However he told me now he doesn't want to sell because it is having the following issue
The phone has been randomly shutting down, and when I turn it back up, the battery is almost dead even though it was fully charged.
What might the problem be and what would it cost to fix?
Thanks
Sent from my GT-P1000 using XDA
Click to expand...
Click to collapse
Random shutdowns could be due to:
ROM/Firmware
Battery
Hardware
Steps to find out the culprit:
Do factory reset
Flash another ROM
Re-flash firmware
Re-caliberate battery
Replace battery
If the problem still persist, then it needs repair.
You could also try to search for another 'reasonable' seller...
Sounds like I better avoid it if hardware may be an issue...
Probably the battery. If it was hardware I think that on turning on again the battery would still read full.
Use it to your advantage. Drop the price further.
Justify it, you're taking a risk, you'd have to buy a new battery, "take it to a technician", etc

[Q] Bricked! Won't charge and com doesn't recognize. Help!

Hey guys
I rooted and flashed paranoid android of my tab and it was working fine. Couple of weeks later I left it to charge overnight not realizing the charger is spoilt, hence, didn't charge my tab. Battery drained completely and i couldn't get it started again. Tried leaving it to discharge overnight and plugging in a new charger to charge overnight and still nothing. It was still under warranty so I sent to to samsung and guess what? They told me it's been rooted and hence the warranty is void and they told me they need to replace the motherboard which costs almost $300. FML. Took it back and now I have a really fancy paperweight.
Was wondering if you guys know anything I can do to get it back to life? Or at least unroot it so I can send it back for repairs?
Any help is greatly appreciated.
More likely a battery issue. Batteries should never be fully discharged or risk battery damage.
Although the kernel does (supposed to) limit the charging rate, I have read others with Samsung devices manage to "kick-start" the battery back to life using a `after market ` 2 amp AC battery charger. Leave it on overnight, or at least for an hour or two before trying to power on.
Sent from my GT-P6810 using xda premium
UpInTheAir said:
More likely a battery issue. Batteries should never be fully discharged or risk battery damage.
Although the kernel does (supposed to) limit the charging rate, I have read others with Samsung devices manage to "kick-start" the battery back to life using a `after market ` 2 amp AC battery charger. Leave it on overnight, or at least for an hour or two before trying to power on.
Sent from my GT-P6810 using xda premium
Click to expand...
Click to collapse
Thanks for the reply!
However I did buy another 2amp AC charger and also left it overnight to charge but still got nothing. Any other suggestions? Could it be a motherboard issue? (Samsung told me it's a motherboard issue - they must have found that out somehow right?)
taufiq0177 said:
Thanks for the reply!
However I did buy another 2amp AC charger and also left it overnight to charge but still got nothing. Any other suggestions? Could it be a motherboard issue? (Samsung told me it's a motherboard issue - they must have found that out somehow right?)
Click to expand...
Click to collapse
Seems very strange that depleting the battery completely would have caused a motherboard issue,.... but if Samsung say so, it must be.....
If you could get hold of a new battery and replace it yourself, the cost could be minimised (if it is a battery problem). But if it is the motherboard, you could just be waisting more of your money.
If there is no way to power the device on, yes, it is just an expensive paper weight. The cost of repair may not be worth it, Sorry.
Edit: Without being able to power up into download or recovery mode, there is no way to remove evidence of rooting, but not sure how Samsung actually knew....
Sent from my GT-P6810 using xda premium
UpInTheAir said:
Seems very strange that depleting the battery completely would have caused a motherboard issue,.... but if Samsung say so, it must be.....
If you could get hold of a new battery and replace it yourself, the cost could be minimised (if it is a battery problem). But if it is the motherboard, you could just be waisting more of your money.
If there is no way to power the device on, yes, it is just an expensive paper weight. The cost of repair may not be worth it, Sorry.
Edit: Without being able to power up into download or recovery mode, there is no way to remove evidence of rooting, but not sure how Samsung actually knew....
Sent from my GT-P6810 using xda premium
Click to expand...
Click to collapse
That's the part that puzzles me as well. If there is no way for me to power on and check the status of the device, how did Samsung manage to find out that I rooted the device? There are a few questions that have come to mind because of this:
1) Are they trying to pull a fast one on me?
2) If they are able to check my root status, means the battery can still be used. If so, how?? I just wanna boot up to unroot then send back to Samsung before my warranty ends on 11 May!!
But if nothing works then I'll be forced to buy a new phone :|
Btw thanks for the reply. Appreciate it.
They knew cause they managed to fixed your device, saw it rooted, break it again and send u back (for some extra money extortion i guess), i doubt unroot and send it back will help cause they remember, unless u take it to another country
Sent from my GT-P6800 using xda app-developers app
---------- Post added at 04:44 AM ---------- Previous post was at 04:42 AM ----------
And the other guy know nothing, dont listen to him. They have jtag and serial console to talk with devices at basic level ( without turning the device on)
Sent from my GT-P6800 using xda app-developers app
long6688 said:
They knew cause they managed to fixed your device, saw it rooted, break it again and send u back (for some extra money extortion i guess), i doubt unroot and send it back will help cause they remember, unless u take it to another country
Click to expand...
Click to collapse
Your opinion is again fact? For conspiracies -> Send in the X-Files............. :silly:
long6688 said:
[/COLOR]And the other guy know nothing, dont listen to him. They have jtag and serial console to talk with devices at basic level ( without turning the device on)
Click to expand...
Click to collapse
Edit: Without being able to power up into download or recovery mode, there is no way to remove evidence of rooting, but not sure how Samsung actually knew....
Click to expand...
Click to collapse
Why are you being antagonistic AGAIN? My statement was a question of which you answered . Please explain where I say I know everything or pretend to know nothing? BTW I'm still waiting on your ROM to be released HA
The "battery issue" is quite plausible, so may still be the cause.

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