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HELP: Infuse overheating, Cant return to AT&T. Need advice???

I Baught the infuse on launch day off a friend of a friend of mine that was elgible for an upgrade. I gave him the money for the phone plus $100 for himself for doing it. The phone has been really hot the last few days. Yesterday it was at or around 100 Degrees F after i started using it (very light use). Last night when charging it took over 7 hours to fully charge. I turned screen brightness all the way down, have underclocked the processor to 800MHZ, what else can i do? Today the thing died on me in 3.5 hours and i didnt even use it... The screen was on for a total of 15 minutes. It was at about 105 degrees all day... i tried to contact the person who sold it to me to see if they could meet me at the store to try to return it for another unit, to make a long story short im unable to get ahold of them at all so im out of luck. What can i do? Is it possible to return to at&t without the reciept? I doubt it. I dont think the problem is the battery however, Ive take the battery out and its nice and cool, the hot area seems to be the metalic part covering the sim card right underneath the camera area thats hot. I can try to buy another battery but i dont think the issue is the battery. Im not sure what to do at this point. Any ideas on how i can cool the phone down? Or get a replacement unit?

It sounds like you have something running in the background that is forcing your processor to run at maximum speed (and voltage) all the time.
Try a menu->settings->factory data reset and dont install anything but updates, report back if it still gets hot.
Widget locker is being reported to cause issues fyi.

Might try contacting samsung. Maybe a battery problem. But sounds more like what previous poster said Runaway proceser
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

look in settings about phone for battery use. post results. it may be a bad app, it may be the radio needs to be reset. the radio's can put off as much as or more heat than the processor. if it says cell radio 50% then you just need to enter airplane mode and then turn airplane mode off.

*#*#4636#*#* and go into battery stats you can check all usage there lots of cool stuff

sportedwood said:
It sounds like you have something running in the background that is forcing your processor to run at maximum speed (and voltage) all the time.
Try a menu->settings->factory data reset and dont install anything but updates, report back if it still gets hot.
Widget locker is being reported to cause issues fyi.
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Click to collapse
Thank you all so much for the responses, I have widgetlocker installed ... I will try that right now and report back. I've noticed too when I use setcpu after about an hour or so it would reset itself and I would have to go back in and reset it to whatever settings I had before
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

Dani897 said:
look in settings about phone for battery use. post results. it may be a bad app, it may be the radio needs to be reset. the radio's can put off as much as or more heat than the processor. if it says cell radio 50% then you just need to enter airplane mode and then turn airplane mode off.
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Click to collapse
Everything seems normal there. Screen is at 85%
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

NVM.
.......

What wall charger are you using? The correct specs wall charger for the phone shouldn't give you the choice menu for mass storage,... etc. It should just charge.
I found that if I used the wrong type of wall charger(even car charger) the battery would get very warm. Using the charger that came with the phone doesnt do this.
I think the phone seems to go into a usb mode but gets way more current than expected.

I would call samsung, they will honor their warranty, regardless of who purchased the device.

I had problem with htc inspire, which I have bought on Ebay and I obviously didnt have a receipt for it.
To make a long story short I took it to att and they have replaced it for me no questions asked.
I said I have bought it from a private party.
I'm hoping that all of the responses of guys here at forum helped You, but if not remember, to try Your last resource which is att warranty department.
But I would personally go to corporate store not call them.
When You buy anything warranty usually stays with the device not the owner.
I believe, there is stubborn application running in the background, have You tried taskiller?
Good Luck!

Phone powers itself off, won't turn back on

My wife is complaining about several issues with her Inspire (recent iPhone convert ), but the biggest baddest one is that the phone routinely will power itself off while unattended, and then it won't power back on until we pull the battery.
This has happened several times.
She doesn't have any unusual apps and the phone is unrooted running the regular AT&T software.
Anyone know what could be causing this? Is this likely hardware?

mr72 said:
My wife is complaining about several issues with her Inspire (recent iPhone convert ), but the biggest baddest one is that the phone routinely will power itself off while unattended, and then it won't power back on until we pull the battery.
This has happened several times.
She doesn't have any unusual apps and the phone is unrooted running the regular AT&T software.
Anyone know what could be causing this? Is this likely hardware?
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Click to collapse
I don't know how long you've had it but it should be under warranty whatever the cause. My last refurb from ATT was given the remainder of the warranty from the original device. I would recommend a warranty replacement.
Sent from my Inspire 4G using the power of the dark side

No point in going through the hassle of a warranty replacement if this is a software issue. That's a lot of stuff to set up again once you get the replacement phone. Remember this phone is not rooted, no nandroid backups...

mr72 said:
No point in going through the hassle of a warranty replacement if this is a software issue. That's a lot of stuff to set up again once you get the replacement phone. Remember this phone is not rooted, no nandroid backups...
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Click to collapse
Yes, but this doesn't sound like a software issue. You could try running the RUU. It's around here somewhere. This will reset the software to stock, straight from ATT. But again, you'll have to set everything back up. If it were mine I'd go for a warranty

I would rather spend time setting up a working phone than keep trying in vain to fix something that just isn't gonna be right. In either case, the next step is probably a factory data reset. A stock, un-rooted phone should not have any mods that would cause that. You don't undervolt or overclock. Market apps should not cause an overheat. It might be the battery, you could try that first, but if it powers back on after a pull, I don't think that's gonna be your problem.
Sent from my Inspire 4G using the power of the dark side

I know there was a rash of defective batteries out there, and that could very well be the problem. I saw that many people having suspected battery problems were able to get a new battery for free from HTC customer service. Worth a shot.

pazzo02 said:
I know there was a rash of defective batteries out there, and that could very well be the problem. I saw that many people having suspected battery problems were able to get a new battery for free from HTC customer service. Worth a shot.
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I agree, that's probably worth a try short of a complete replacement phone.

This was happening to me lower ur CPU settings and it's should work better or try to plug in the charger and it will come back hopefully
Sent from my Inspire 4G using XDA App

[Q] Phone shuts down?

My sensation has a very bad habit and I would like to ask you guys if you know why it is happening..
My phone shuts down about once a day and then when it is turned back on the battery has dropped about 20 - 35 %.
I have taken few screen shoots of the battery level and they are attached with this thread.
Im not using any other ROMs or anything like that. I have taken about Juice Defender which I used for about 2 weeks.
I know three others Sensation users and they have never experienced something like this.
I have asked the sales people and the technical people and they have no idea and say that this is prob some app that I have put on but I havent put anything on it that can mess this up.
Any solutions ?????

wow, I've never seen any android phone do that, have you tried restoring to factory settings and then trying it out?
It could also be something HTC needs to fix on your particular phone, so I might contact them about it.

First I wanted to ask if someone knows the answer to this but if I dont get any answers I will do that and see what will happen.

Try uninstall juice defender. I had it last time for 3 days. Nothing it do unless harm my mobile data 3G connection connect & disconnect & battery life goes crazy up & down!!
Sent from my HTC Sensation Z710e using XDA App

juice defender is not for gingerbread devices

yeah i agree i think your best bet would be to uninstall any apps that have to do with the battery and see what that does.
if that doesnt work restore it

I have uninstalled everything and i did that before all the images that I attached above. I have over 10 pic like the once above.
Thanks for the advice I will wait a little bit longer before restoring it.

Does it a shut down or a restart?
if it shuts down, so that you must press the power button to turn it on again, it's the same problem i had, and maybe still having...
This problem became stronger and stronger (did shut down 4-5 times a day at the end, but always with "low" battery, <65%)
I've returned my device to HTC and they sent it back with no failures found
after 3 days the problem appeared again. Then i bought a new battery (a original one), since then phone didn't shut down except one time, but that could have been the new kernel i flashed . So I'm very confidently that this was the failure.

My phone shuts of and does not restart. So I guess it might be the same fault as you had.

Yes I would take it back and demand for a new one or you can contact HTC and they will charge oh about $250. But first contact tmo customer service first and see if they will replace it with a new one that way you won't have to pay $250 to htc . Your sensation shouldn't be rebooting on its own oh by the way make sure you demand a replacement they may try to get get out of it good luck
Sent from my HTC Sensation 4G using XDA App

I had the same problem, I recalibrated the battery 3 times one after another (is it english? lol). The problem has improved but continued.
So I tried that [MOD] Battery jumping and accurate reading Fix 2.3.x.
Since I had the problem that 2 or 3 times in 2 weeks.
If I buy a new battery does it will fix it?
(Sorry for my bad english!)

I have the same problem too. I tried everything. I tried factory reset , flashing new roms, talking with htc but i cant fix this. It still randomly turns off. I think only new battery can solve this. One guy said that he buys new battery and 1 month passed still have no problem. So i ordered anker battery. I hope new battery solve this...

I have a theory here.
Difference kernel will give difference control and usage of current and voltage signal. Therefore if you are using wrong kernel for a long time, maybe it will damage the hw especially small small ic which very sensitive and cause it to malfuction which cause shutdown or restart and in the end burn etc.
Just my 2 cent and please ignore me if im wrong.
Sent from my HTC Sensation Z710e using XDA App

phone stutting down
Ok now your talking what kernel are you useing I'm useing a faux kernel v2.6.35.14-bricked -v1.2-gpuoc [email protected]#6 and lve had know problem's fast smooth you should check it out you can't go wrong with a faux kernel

Nexus S won't power up?

I recently flashed CMRex with Kejar's 4.1.1 gapps and was going about setting up my device. I got everything set up how I like with all the apps I wanted downloaded and running how I wanted them. I then ran the v6 supercharger mod that I had used on my past two roms with no problem whatsoever. After finishing the set up of the script, I rebooted my device and all was well. I went to browse on craigslist's mobile app, then I saw something I wanted to google, so I opened my browser. My browser took an ungodly amount of time to load my homepage(google), and wouldn't respond hardly. I couldn't get the touchscreen to respond. My hardware buttons did respond and I got haptic feedback from them, but no response on the screen. Eventually, after numerously pressing the home button, I got a message saying the browser wasn't responding, selected ok to close it, then back to the non-responsiveness of the touch screen and hardware buttons. And then another eventually later, after another multitude of home button presses, I got to my homescreen but everything was laggy. The most lag I have ever encountered with my device since I obtained it, not to mention that my device was beginning to heat up. So, I decided I would power off the device, remove the battery, let it cool down, and then replace the battery before powering it back up. Well, lo and behold, I did just that, went to power back up my device, and there was no sign of life at all. Tried to get into the bootloader, no response. Tried a normal boot, no response. Tried to plug it into the charger to see if it would charge, no response. Well, my girlfriend told me to leave the battery out for a while and leave it alone for a while before trying it again. So, I played some MW3 for about 45 minutes to an hour, repeated all the above, and still no sign of life. Can anyone help me out? (I don't know if this is supposed to go into the Q&A or here, so I just post here.) I'm so distraught at the possibility of losing my phone, that I'm finding it hard to cope at the moment. Should be thinking of ways to gain some money in order to purchase a new device or is there still hope?

what a long message.do you have any point form here?
i hope you solve the problem .

Do you have access to a separate charger? You can try charging your battery there and see if that works. Did you try connecting it to the computer? Maybe that will show some sign of life. Also, how old is your phone and did you over clock?
Sent from my Nexus S using xda app-developers app

kwibis said:
Do you have access to a separate charger? You can try charging your battery there and see if that works. Did you try connecting it to the computer? Maybe that will show some sign of life. Also, how old is your phone and did you over clock?
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Click to collapse
I did not overclock, I do believe that my clock speeds were at the kernel default, either 100/1k, or 200/1k. Not sure which, but definitely one of those. The only other charger I would have access to would be my mother's HTC charger, but I will try that and connecting it to the computer as well. Well, I'm not exactly sure on the age of the phone because I purchased it off of craigslist, but it's in great condition. Only had a small scuff on the top left corner, but I know that has nothing to do with the age of the hardware. ): Could it possibly be that my battery decided to die for some reason? I've been having horribly battery life lately. Granted, I had horribly battery life when I got the phone, but it's gotten worse and worse since then.

My Nexus S wouldn't start but gave a flash on the screen when the battery was first inserted. Just got it back from repair and it was a motherboard problem. Was looking at a Huawei G300 as a cheap replacement if the repair wasn't covered by warranty (which it was). Good luck!

Thing about it is, I bought the phone off craigslist so I have no idea if its covered by the warranty still. Should I try calling samsung and find out?
Sent from my SGH-i997 using xda app-developers app

Sorry for my late reply! You could try, but u guess you can get a battery from Ebay and check if that solved the problem. Or if you have a friend who has one...
Sent from my Nexus S

I'm the only person I know that has this phone. And I guess the battery will have to wait till I get a job, but if im waiting that long, I'm just going to get a new phone all together.
Sent from my SGH-i997 using xda app-developers app

Testing the battery can be done differently, do you have a multimeter? Maybe your neighbours have one, it's a common thing. You can measure whether it has any power left. If you measure low voltage (below let's say 3400 mV), then it could be battery related.
Sent from my Nexus S

DefinitiveX said:
I recently flashed CMRex with Kejar's 4.1.1 gapps ... or is there still hope?
Click to expand...
Click to collapse
Many reports on dead Nexus S with 4.1.1. Mine included after flashing CM10. Sent for repair 10 days ago and still waiting...
If you've got no warranty, perhaps time to buy a new phone? Bought myself a new Galaxy Nexus.

I would like to get a new galaxy nexus, but I have no money to do so. I'm currently trying to get a job and i m going to save up for a new phone. Im either going to get an s3, a galaxy nexus. Either one of those two or the new nexus if it comes out.
Sent from my SGH-i997 using xda app-developers app

Possible Phone Brickage w/ Battery Replacement

Okay, not sure if this is even possible to do but I'm hoping the XDA'ers might be able to assist. I purchased a new battery for my Nexus S. I plugged the bad-boy in and try turning it on and nothing. I plug it into the wall and try turning it on-- nothing. I try putting the old battery back in.........nothing.....
I then noticed the new battery I purchased is a 1440 mAh and the old battery is 1500 mAh. This is probably something I should have checked before I bought it, and something that now makes me feel like a total idiot. What I'm wondering is could this have a hand in bricking my phone? Is there any way of fixing it? Luckily I have a Nexus 4 on the way (eventually ¬.¬) but I was planning on giving the Nexus S to my girlfriend.
Thanks in advance, guys.

No. This is totally tolerable. +-5% is the least that might cause trouble. Well within tolerances. Charge overnight and if no good then return for replacement.
Sent from my SCH-I405 using xda app-developers app

whodisname said:
No. This is totally tolerable. +-5% is the least that might cause trouble. Well within tolerances. Charge overnight and if no good then return for replacement.
Sent from my SCH-I405 using xda app-developers app
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Thanks for the quick reply. The issue is that even the old battery which was at ~75% life isn't even working, even while plugged in.

Can't help much, but just so you can be at ease, mah stands for milli-amp hours, and is a measure of capacity, not power put forth. You want to match the voltage to prevent damage.

At least I've got a Nexus 4 on the way. It just sucks that I can't give this Nexus S to my girlfriend, she's stuck with an iPhone 3G =/

As an update, I had it plugged in overnight and still nothing. I had the original battery in.

WhenBearsReign said:
As an update, I had it plugged in overnight and still nothing. I had the original battery in.
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I'm just thinking you shorted it. It seems to be happening a lot lately in the Nexus S forums when people pull their battery. Haven't seen anyone able to fix it themselves, they usually send it for repair to Samsung. :/

polobunny said:
I'm just thinking you shorted it. It seems to be happening a lot lately in the Nexus S forums when people pull their battery. Haven't seen anyone able to fix it themselves, they usually send it for repair to Samsung. :/
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That's unfortunate because mine is out of warranty now. Thanks for the help, hopefully I can dispute it with Amazon and at least get the cost of the battery back.

WhenBearsReign said:
That's unfortunate because mine is out of warranty now. Thanks for the help, hopefully I can dispute it with Amazon and at least get the cost of the battery back.
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Get in touch with Samsung or even your phone company. You could be surprised at what they have to offer. I've heard of some people getting absolutely free fixing from Samsung (albeit not specifically the Nexus S) when out of warranty.