Related
Hi, been away from the forum, as i have just got back from holiday
i am having a prblem with my desire.. i went to florida, left my phone at the theme parks, desire s, zte blade, ipod touch in the car for 8 hours in around 30-40 degrees. since then, my desire s has been faulty.
my touch, and zte work fine, but my desire has a major problem now. it works normal in use, but when i lock it and put it into sleep mode, when i try to unlock it , it will start up the whole phone again. basically, it powers off on its on randomly in sleep mode.
The problem is really annoying. it is also very common on the desire hd..
http://www.google.co.uk/search?sour...360GB360&q=htc+desire+hd+randomly+turning+off
Im running leedroid port from dhd. i thought the rom was the problem, but it isnt. i flashed other roms, hydrogen, but the problem still exists. shoud i test the stock unrooted ROM?
i dont think it is a software fault anyweay. the phone was working fine for 2 weeks running leedroid, then suddenly i have the problem now.
i have emailed htc, and awating a reply now. so will i need to get it repaired? or replaced as a faulty unit?
Hmm.....does sound like the heat has done it in....damn!
Although there are plenty of other countries where the temp is close to this all the time, you would have thought....
Try installing close to stock ROM with no apps installed, (Yes perform wipe). I'd suggest installing battery moniotr widget and get iot to log full details (including apps), force log in sleep mode so that you can at least see when it dies and what temp it's at when it does and what apps are running at the time.
Although does sound like warranty return issue (at least this way you get a new motherboard and possibly even a new device)...(you might want to check the recommended running temp levels in the warranty book first - just so that you get your story straight)
Positive note: at least its still functioning so that you can re-install RUU etc and mask S-OFF before returning it?
ps
Mines done this a couple of time over the last few months...although I always figured that I've hit the buttons in my pocket?
ben_pyett said:
Hmm.....does sound like the heat has done it in....damn!
Although there are plenty of other countries where the temp is close to this all the time, you would have thought....
Try installing close to stock ROM with no apps installed, (Yes perform wipe). I'd suggest installing battery moniotr widget and get iot to log full details (including apps), force log in sleep mode so that you can at least see when it dies and what temp it's at when it does and what apps are running at the time.
Although does sound like warranty return issue (at least this way you get a new motherboard and possibly even a new device)...(you might want to check the recommended running temp levels in the warranty book first - just so that you get your story straight)
Positive note: at least its still functioning so that you can re-install RUU etc and mask S-OFF before returning it?
ps
Mines done this a couple of time over the last few months...although I always figured that I've hit the buttons in my pocket?
Click to expand...
Click to collapse
Cheers Ben! Love how your always here to help!
I'll try installing battery monitor widget , and go back to stock, s-on
So do you think it was the heat that damaged the phone? My ipod touch and zte blade were left in the car, but they work 100% fine
I've checked the warranty thingy, it says do not expose battery to 60 degrees or higher.
But to be honest, I dot really know how hot it could get in the car... Florida is very hot!
I'm just waiting for a reply from HTC now
The phone works fine everywhere else, its just this problem.. I tried cooling the phone by switching it off and taking the battery out, and leaving it for an hour.
The thing with this problem, is that it is entirely random! It sometimes last ages in standby before the problems occur, or within 10 minutes.
How can I prove it to HTC??
I wouldn't worry too much about your phone doing the same once in a few months or so
Mine is happening at least 6 times a day!!
I'll try to keep the thread updated to how it all goes
Cheers Ben
Sent from my HTC Desire S using XDA Premium App
olyloh6696 said:
Cheers Ben! Love how your always here to help!
I'll try installing battery monitor widget , and go back to stock, s-on
So do you think it was the heat that damaged the phone? My ipod touch and zte blade were left in the car, but they work 100% fine
I've checked the warranty thingy, it says do not expose battery to 60 degrees or higher.
But to be honest, I dot really know how hot it could get in the car... Florida is very hot!
I'm just waiting for a reply from HTC now
The phone works fine everywhere else, its just this problem.. I tried cooling the phone by switching it off and taking the battery out, and leaving it for an hour.
The thing with this problem, is that it is entirely random! It sometimes last ages in standby before the problems occur, or within 10 minutes.
How can I prove it to HTC??
I wouldn't worry too much about your phone doing the same once in a few months or so
Mine is happening at least 6 times a day!!
I'll try to keep the thread updated to how it all goes
Cheers Ben
Sent from my HTC Desire S using XDA Premium App
Click to expand...
Click to collapse
Hello,
Could have been the heat, but could simply be a faulty motherboard....either way a new device might be a good thing, 1/2 way through your warranty period.
Don't know how hot it gets in cars in Florida....but I know that it can kill pets let alone phones!
Cheers, not worried about my phone, just trying to relate that's all
You're just going to be have to forcefull in your email and exaggerate...even
best of luck
ben_pyett said:
Hello,
Could have been the heat, but could simply be a faulty motherboard....either way a new device might be a good thing, 1/2 way through your warranty period.
Don't know how hot it gets in cars in Florida....but I know that it can kill pets let alone phones!
Cheers, not worried about my phone, just trying to relate that's all
You're just going to be have to forcefull in your email and exaggerate...even
best of luck
Click to expand...
Click to collapse
Yeh thanks I think it must be the heat that damaged the phone; it was working perfectly before for the last 3weeks!
My phone is just a month old now
Hopefully they just send me a new phone
I tried to act pleading in the email, but I did not mention anythig about leavig it in heat or the car. I just said it keeps crashing on me...
Hopefully I get a reply soon tommorow!
Sent from my HTC Desire S using XDA Premium App
Though my phone was not left anywhere where temp was extreme, mine is also doing this since this week,, Also a few months old and I blame the apps installed . I ahd battery monitor and suspected just that prog..
I have not yet gone to a clean rom yet but selectively remove apps till I find improvement....
Meaning there are others with the same problem !
olyloh6696 said:
Hi, been away from the forum, as i have just got back from holiday
i am having a prblem with my desire.. i went to florida, left my phone at the theme parks, desire s, zte blade, ipod touch in the car for 8 hours in around 30-40 degrees. since then, my desire s has been faulty.
my touch, and zte work fine, but my desire has a major problem now. it works normal in use, but when i lock it and put it into sleep mode, when i try to unlock it , it will start up the whole phone again. basically, it powers off on its on randomly in sleep mode.
The problem is really annoying. it is also very common on the desire hd..
http://www.google.co.uk/search?sour...360GB360&q=htc+desire+hd+randomly+turning+off
Im running leedroid port from dhd. i thought the rom was the problem, but it isnt. i flashed other roms, hydrogen, but the problem still exists. shoud i test the stock unrooted ROM?
i dont think it is a software fault anyweay. the phone was working fine for 2 weeks running leedroid, then suddenly i have the problem now.
i have emailed htc, and awating a reply now. so will i need to get it repaired? or replaced as a faulty unit?
Click to expand...
Click to collapse
A2Z said:
Though my phone was not left anywhere where temp was extreme, mine is also doing this since this week,, Also a few months old and I blame the apps installed . I ahd battery monitor and suspected just that prog..
I have not yet gone to a clean rom yet but selectively remove apps till I find improvement....
Meaning there are others with the same problem !
Click to expand...
Click to collapse
Yeh, some of them have the same problem after a couple if weeks old (not exposed to heat or anything) what causes this problem?
How often do u have this problem??
My old Nokia 5230 has the same problem
Mine has the same problem and has never been exposed to extreme heat. I think the power button is faulty and after some use it get stuck some times and closes the phone down. I started pressing the button with less force and the random power downs stopped happening.
What happened? I have not found a relationship yet. It seems random too me so far. If it happens once more i will go to factory default plain htc stock rom (i have not fiddled with the device or rom)
If it then happens as well i know enough. I will see and report me experience in due time.
Btw its android 2.3.3 build 1.47.401.4
Sent from my HTC Desire S using XDA App
A2Z said:
What happened? I have not found a relationship yet. It seems random too me so far. If it happens once more i will go to factory default plain htc stock rom (i have not fiddled with the device or rom)
If it then happens as well i know enough. I will see and report me experience in due time.
Btw its android 2.3.3 build 1.47.401.4
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
To be honest, I think its more of a hardware problem!
My phone was running fine on stock and custom roms for 3 weeks, then it just started last week when I left my phone in the car
A lot if desire hd users had the same issue as us!
I'm awaiting a reply from HTC now
Will update on what they say.
the heat probably was the culprit
my phone reaches around 45c at times due to the high outside temperature here,but i don't have any problems so i guess yours was heated more
but if you can, try changing the battery it may help
Random shutdown
I also suffered from this. A new Radio + ROM + cleaning some apps has solved the problem.
Thanks for the replies everyone!
I received the following e-mail of HTC today:
Dear Oliver Loh,
Thank you for contacting HTC regarding your HTC Device.
I understand that you are currently experiencing difficulties with rebooting and random restarts.
I believe that the reason for this is because of a hardware issue.
In order to rectify this I would like you to perform the following actions:
) Make sure your device is fully up to date:
Menu - settings - about phone - system software update - tick box - check now.
) If possible test the device with or without a (new) battery, SIM, SD card.
To assist you further I have attached links to the HTC Support Site which will enable you to work through the above step by step:
http://www.htc.com/uk/support.aspx
Once the above has been completed you may be required to do a factory reset, for your convenience I have detailed the steps below:
) Restarting or factory resetting your phone:
Restarting your phone (soft reset):
If your phone is running slower than normal, an application is not performing properly, or your phone becomes unresponsive, try restarting your phone and see if that helps solve the problem.
Please remove the battery, wait for a few seconds, reinsert the battery, and then turn the phone on.
Performing a factory reset (hard reset):
Note: Factory reset will not remove the data and files that are in your phone’s microSD card.
Factory reset is not a step to be taken lightly. It will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.
Performing a factory reset via settings
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
3. Press VOLUME DOWN to select CLEAR STORAGE or (Factory Reset), and then press POWER.
4. Press VOLUME UP to start the factory reset.
Should the above solution not resolve your query please can you confirm the following and reply to me:
1) Has the device been recently updated/upgraded or changed:?
2) Has a new application been recently downloaded:?
3) Please can you turn off all applications and UN-install any which are unessential, As they may be causing issues:?
4) What have you already done/tried to troubleshoot your issue/s:?
5) When did your issue/s occur or re occur:?
6) Is you device or applications fully up to date:?
Should the above fail to restore your device to full working order, the device (MAY) need to be sent for repair.
I hope that this information meets with your requirements, should you have any further questions please do not hesitate to contact us again.
If this response has resolved your query, and you have no further questions please close this ticket by following the link below. Upon closure of the ticket you will be invited to complete our Customer Satisfaction Survey which should take no more than 1 minute to complete.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number xxxxxxxxxxxxxxxxxxx.
Sincerely,
Robert
HTC
Want to see what others are saying? Have a question to ask other HTC fans?
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We are unable to receive replies to this email account. Please visit us at htc.com if you have any questions or need further assistance.CONFIDENTIALITY NOTE : The information in this e-mail is confidential and privileged; it is intended for use solely by the individual or entity named as the recipient hereof. Disclosure, copying, distribution, or use of the contents of this e-mail by persons other than the intended recipient is strictly prohibited and may violate applicable laws. If you have received this e-mail in error, please delete the original message and notify us by return email or collect call immediately. Thank you. HTC Corporation
Click to expand...
Click to collapse
And today i can confirm the problem has occured 8 times today. Now it can do the problem up to 3 times in a row, when the device is in use.
It happened this morning 3 times, 2 in the afternoon, and as i am typing now, i just booted into recovery and the phone crashed on me twice at the recovery screen.
I will reply to HTC and tell them i have the stock rom etc, and will s-on my device and send it for repair soon hopefully
So what's your uptime since you changed??
rotem said:
I also suffered from this. A new Radio + ROM + cleaning some apps has solved the problem.
Click to expand...
Click to collapse
If the problem persists through multiple ROMs, it definitely sounds like a hardware problem. I'd return it to stock and have it sent in for repair under warranty.
Haven't read all replies... but this is a well-known battery fault (and isn't necessarily triggered by either heat or humidity... it is most commonly a manufacturing defect).
My very first HTC Desire S handset had almost exactly the same issue, only the battery from that handset would power off the phone only when the GSM picked up a signal (I.E.... you get reception, but the phone kills itself instantly. No reception, phone ran fine).
O2 replaced the entire thing under warranty (but I sneakily kept the battery to prove my theory). I placed that battery into my replacement handset, and behold.... EXACTLY the same thing!
Put the new battery in, everything works perfectly.
Bottom line: don't replace the phone, just replace the battery!
LaKraven said:
Haven't read all replies... but this is a well-known battery fault (and isn't necessarily triggered by either heat or humidity... it is most commonly a manufacturing defect).
My very first HTC Desire S handset had almost exactly the same issue, only the battery from that handset would power off the phone only when the GSM picked up a signal (I.E.... you get reception, but the phone kills itself instantly. No reception, phone ran fine).
O2 replaced the entire thing under warranty (but I sneakily kept the battery to prove my theory). I placed that battery into my replacement handset, and behold.... EXACTLY the same thing!
Put the new battery in, everything works perfectly.
Bottom line: don't replace the phone, just replace the battery!
Click to expand...
Click to collapse
Hmm.. it does make a bit more sense that the heat could have affected the battery rather than the phone itself.
The battery is probably unable to run under low power that is used when put in sleep mode so it just cuts itself out altogether.
My hypothesis...
i have the exact problem!!
i thought i was the only one... mine turns off at least 3-4 times a day for no apparent reason.
at first, i thought it was the heat during the summer.. but now that the temperature is getting milder i dont really think thats the cause.
sometimes when i place it on the desk and i tap it or just bump it hard enough it'll turn off.
i think its more of a hardware problem then software.
Julzx said:
i have the exact problem!!
i thought i was the only one... mine turns off at least 3-4 times a day for no apparent reason.
at first, i thought it was the heat during the summer.. but now that the temperature is getting milder i dont really think thats the cause.
sometimes when i place it on the desk and i tap it or just bump it hard enough it'll turn off.
i think its more of a hardware problem then software.
Click to expand...
Click to collapse
That's sounds like a bad battery connection, I'd take it back under warranty {if possible} as the chance of a fried eMMC chip must be high!
Hi
just want to ask if anybody have encountered my problem with htc sensation.
my phone reboots and/or shuts off intermittently.
i had it fixed on the service center but still the problem persist.
i ask what action did they do, according to them they just re-flash it.
after a week the problem re-surfaces, would like to ask about your opinion on how to fix it. thanks in advance
best regards,
asakurahao
asakurahao said:
Hi
just want to ask if anybody have encountered my problem with htc sensation.
my phone reboots and/or shuts off intermittently.
i had it fixed on the service center but still the problem persist.
i ask what action did they do, according to them they just re-flash it.
after a week the problem re-surfaces, would like to ask about your opinion on how to fix it. thanks in advance
best regards,
asakurahao
Click to expand...
Click to collapse
are you running custom roms?
Got the same problem and i know one other Person who does. Problem stopped appearing for some time and now its back worse than ever with random shutdowns even during calls. Running Stock HTC ROM not rooted or anything. Found some clues on the internet that it might be caused by a SW Update that came from HTC. Nothing for sure though. All i know is that i am seriously looking for another device at the moment. HTC and Android devices are annoying me more and more lately. No Official Updates (or they take 6 months), Compatibility Issues... The list grows longer every day. I used to love Android Phones, especially the HTC Ones but they appear to be stuck.
Samson711 said:
Got the same problem and i know one other Person who does. Problem stopped appearing for some time and now its back worse than ever with random shutdowns even during calls. Running Stock HTC ROM not rooted or anything. Found some clues on the internet that it might be caused by a SW Update that came from HTC. Nothing for sure though. All i know is that i am seriously looking for another device at the moment. HTC and Android devices are annoying me more and more lately. No Official Updates (or they take 6 months), Compatibility Issues... The list grows longer every day. I used to love Android Phones, especially the HTC Ones but they appear to be stuck.
Click to expand...
Click to collapse
you have just been unlucky...i'm running custom roms and sometimes i get random reboot but now it is all ok!
send it back!
I had exactly this problem, phone kept turning off at random. Mine was totally stock, first time I sent it back they re-flashed but it started turning off again after about 2 weeks. I sent it back again, they changed the motherboard and its been working fine since then (touch wood!).
Also had random shutdowns. Got a new battery and the problem was gone. But now 4 months in on the new battery same thing starts to happen again. Beginning to thinks there's something wrong with the power management.
Sent from my HTC Sensation XE with Beats Audio using XDA
there is actually an issue on the power management, which is fixed with the ics update. If you can wait , you'll get an update from htc
if you cant, go ahead and flash a custom ics rom
I had the same problem before I bought a new battery and i hope it wont come back when the battery gets older. The problem was with 2G networks. If you turn the mobile network to WCDMA (3/4G) only in the settings, the phone shouldn't shut down. I hope the ICS update completely solves this
Sent from my HTC Sensation Z710e using XDA
I had the same problem as well. I flashed ICS and it would still shut off. I noticed it wouldn't ever shut off if it was just sitting on my desk except one time it shut off when on my desk and someone called and my phone vibrated. Turns out the battery connection wasn't tight enough and when moved around, it would lose power. I folded a small piece of paper to make the battery fit tighter and it hasn't shut off since (about a month)
Hi all, I have gone through this problem... I have done all troubleshootings S-off S-On different roms new sim car everything even flashed by service station not helped...on solution for random shut down for me was changing motherboard and after they changed my motherboard I haven't faced single issue... get board changed.
Issues
1) random shutdown
2)while calling some shuts down
3)If it shuts down it will again shut down imd. on 2-3 attempts then start properly.
4) when screen is off and u push power button u find phone down
5) Random shut down some time imd or it will not happen for for next 8-9 hrs.
Get mother board changed.
I was experecing the same issue.
Random reboots or random shut down !
Never when my phone is charging, only when it is on battery.
But I'm trying something, the auto brigthness ! I desactivate auto brigthness, for the moment no ramdon reboots or shut down anymore, was testing 2 days now ! Perhaps try this solution !
Sent from my HTC Sensation XE with Beats Audio using XDA
Try to remove micro sd card,test the phone and if it does work ok change the card,that was my solution.
3 users in my office are seeing this
3 sensation users in my office are seeing this too, the UE "powers up" when you attempt to wake the screen i'm taking logcat but i'm yet to determine if the phone is powering off at some time when the screen is off or when you attempt to wake it.
i am seeing the battery stats are all over the place after it boots up.
this does not happen when it is being charged.
the logcat from my phone sometimes say a process has crashed (latest 03-06 17:06:18.995 I/ActivityManager( 321): Process com.htc.ereader.drmengine (pid 2742) has died.) but not in the majority of my logs they just appear to stop,
if anyone is proficient at logcat analysis i can share a log taken of a failure.
the 3 users in my office have:
1X S off and ICS ARHD
1X S off and ICS (trips)
1X S off GB unbranded
any help would be gratefully received
**EDIT**
having just pressed the power button to wake the screen(19:00) the phone booted again i was able to check the logcat log file and it stopped logging at 18:02 so it appears to be crashing when going into sleep or when in sleep mode rather than when the wake command is issued
also: http://forum.xda-developers.com/showthread.php?t=1500966 looks like the same issue.
Same problem on HTC Sensation with ICS
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Hi
any news about this?. Is this problem caused by a hardware failure finally?
Thank you!.
krakou69 said:
I was experecing the same issue.
Random reboots or random shut down !
Never when my phone is charging, only when it is on battery.
But I'm trying something, the auto brigthness ! I desactivate auto brigthness, for the moment no ramdon reboots or shut down anymore, was testing 2 days now ! Perhaps try this solution !
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse
I set my brightness manually, never really liked auto, and still got random reboots
Sent from my HTC Sensation XE with Beats Audio using XDA
Hi,
I fixed my problem (random shutting down) setting my network mode to 3g only.
sylvesta696 said:
I set my brightness manually, never really liked auto, and still got random reboots
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse
as7 said:
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Click to expand...
Click to collapse
Well I got my battery replaced. Worked fine for about 3 months. Now the issue is back. I think it has something to do with the power management on the phone wearing down the battery. When I plug in my charger I feel electricity in the back cover and a humming sound in my headphones. Somethings wrong with the hardware. Going to send my phone in now
Sent from my HTC Sensation using XDA
as7 said:
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Click to expand...
Click to collapse
Im using custom ICS and getting this problem too. Another thread over here with similar problems:
http://forum.xda-developers.com/showthread.php?t=1475602
Defectus said:
Well I got my battery replaced. Worked fine for about 3 months. Now the issue is back. I think it has something to do with the power management on the phone wearing down the battery. When I plug in my charger I feel electricity in the back cover and a humming sound in my headphones. Somethings wrong with the hardware. Going to send my phone in now
Sent from my HTC Sensation using XDA
Click to expand...
Click to collapse
I get a weird humming feeling too, like a vibration as you run your finger over the back. Whats also weird is that if im holding the phone and then someone runs their finger on my hand, they also feel the static/vibration feeling. However as soon as I put the phone down the vibration feeling goes. Its so weird, if I send the phone off I'll be phoneless for weeks!
Very simple solution
Hi guys,
Most of us (myself included) are sometimes blinded by our knowledge of custom roms to not try the most obvious fix for this finally very simple issue...
I have a park of about 20 HTC sensation on my company and had the problem on several of them (mine is running a CM9 nightly , but all the others are stock). Had the motherboard/battery replaced on some of them, tried many settings (and on my phone, different roms) but it only offered a temporary and random improvement. I found the solution on a forum and I'm ashamed I never found it earlyer as it's so simple:
Remove your back cover and place a spacer (the thickness of one or two visit cards) between the top side (right part, just opposite to the connector) border of the battery and the chassis. This will ensure that the battery presses a bit harder on the connector. Without the spacer, you may notice that the battery is in a slightly skewed position, not totally parallel with the compartiment and therefore not pressing hard enough on the connector. We never had an unexpected shutdown since then !!!
Hi, I have searched all over this forum and Google, and tried every solution on offer, but to no avail. My last resort before condemning the phone is to see if anyone has any bright ideas.
Basically every time I flash a new ROM the phone is fine for a couple of days, then it starts switching off randomly this gets more frequent over the next couple of weeks, until it becomes unusable. I have tried different Sim cards, different sd cards, no sd card at all. Complete wipe of everything including sd card. Running with no apps and everything stock except signing into Google. I have tried sense roms and non sense based roms on ginger bread and ics. Everything works fine except for this problem. I feel it's not a hardwear problem due to it being ok for a few days after new flash.
My current ROM is the stock ruu, which is on its way to getting bad again after flashing it last weekend. I received the small update to the settings today which added the missing 3rd party app option, it hasn't switched off since then, but then it had only been a few hours, I am not hopeful!
I haven't tried a new battery as the battery life seems fine, and it turns off sometimes when sat on the desk, so not a loose connection or anything also the way it gets worse in time after a fresh install. Have tried the setting network to gsm only and other network options, but no luck.
I really hope someone can suggest something as I love this phone, but it is pretty useless to me, I use it for phone calls at work a lot and as it is have no idea if it is off or on in my pocket.
Cheers in advance for any help
Tom
Oh yeah, I bought the phone second hand so a return to get it fixed isn't really an option
Ok when you boot into the Hboot screen does it say S-off or does it still say S-on. If it still says S-on then the previous owner probably used HTC Dev to unlock the bootloader and not Revolutionary. If this is the case then click on the link in my signature that says "S-off explained". Maybe this will shed some light on things and maybe it will help you fix your issue. But do not just rule out a hardware issue as bad NAND blocks can cause this same issue sometimes.
Hi, i had the same problem and bought a new battery. Since the battery change everything is working and had no rnd turn off since then.
Cheers for the replies.
I got S-OFF on the phone, as far as I remember via revolutionary. It says Pyramid pvt ship s-off rl. With locked at the top, as far as I can tell from reading this is normal?
I really hope its not something inside the phone that I can do nothing about, would be an expensive mess for me to find myself in!
I will try ordering an ankar battery, they seem cheap, and worth it any way, if it solves my problem, then even better.
Cheers for both your replies, I will continue the hunt.
i have the same problem...but when i torn on the phone the battery are drasticaly down!
i have a S-ON Sensation with stock Gingerbread
Photo
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I've got a similar problem, I'm S-ON, ICS Vodafone but it was happening before the update too.
It seems much more likely to happen for me when on lower battery levels, and something like the camera flash firing will often turn it straight off.
As mentioned above when it comes back on the battery level is way down on what it was/should be. It also seems more likely to occur after it's happened once in a day and sometimes I'll only get halfway through unlocking the phone before it turns straight off again.
It never happens while charging - pulling the battery and reinserting it after a restart seems to make it more reliable and makes the correct battery level come back up.
Seems to me like it may be a battery issue but as I'm having some other issues too I'm sending it back to HTC and going to see what they say/do, if I get it back and still have problems I'll buy an Anker.
Its a battery problem guys. Glad Im not the only one.
See my problems here - http://forum.xda-developers.com/showthread.php?t=1604924
But after some scouting around its a battery fault. Cant wait to order a new batt this week. Phone is driving me crazy
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
Tombon26 said:
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
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id u try to calibrate ur battery after flashing the new rom.?
Try the calibration charge ur phone for 5 H's continous without intrabtion even it shows u that it's full charged donot unblog it from charging cost green lite is fake after that do battery status wipe from battery calibration application from market then use ur mobile till 0% then do full charge again like 1st time after 3to4time you'll see the deffrence thanks to mike1986 for helping
hit thanks If u like it ..
Sent from my Sensation using XDA
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
lifeisfaked said:
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
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so how i agree with u , coz i tried this 1 when my phone was shutting down 10 time an hour and it didn't shut down but the battery drain still there until i did the battery calibration thing & it's ok now..
yeah I don't think the power off thing has anything to do with battery drain, but often the battery readout will stabilise after a few charges and discharges - after resetting battery stats the readout can often be a bit erratic.
It might be.right.. but he Still have a battery drain issue he must calibrate the battery. Tucker to hit thanks
Sent from my Sensation using XDA
Will try the sim thing, but my battery is comletely goosed.
Tells me I have 40% and then shuts down. Restart and its saying empty
hey for those of you using ICS Rom's make sure you have updated your Firmware/Bootloader to the newest version. I was having the same problem with my phone for the last week. Would randomly shut off even if battery was 60 percent and then start into bootloop with random battery percentages shown. Someone on the Insertcoin Sense 4 thread suggested I update my Bootloader and it seems to have fixed my problem.
Link to upgrade firmware is:
http://forum.xda-developers.com/showthread.php?t=1459767
Make sure you download the latest one (3.32)
UPDATE: Problem hasn't been solved...just took a while for it to return. Not sure what's wrong and I'm really annoyed that I can't figure it out. Kinda disappointed that the new battery hasn't fixed your phone Tombon26, I was just about to go buy a new battery myself. Really hope someone can help with this.
So a new battery hasn't cured the problem. Will try the calibration, although I have done it before, but can't remember if it was before my problems.
I am a bit confused by the upgrading firmware because I have the official HTC ruu on my phone, which I thought was the newest of everything, and haven't rooted the phone since, so I thought this would make the phone as close to stock as possible without s-on.
As far as I can tell my battery doesn't randomly jump down after it switches off. Not sure if this is a good sign or not!
So frustrating the whole thing.
Cheers for peoples contributions
Sent from my HTC Sensation Z710e using XDA
Just ordered a new anker 1900 battery, should hopefully have it early next week
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
Kurisu87 said:
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
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I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
DjLukeW said:
I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
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Yeah buy a new battery glad I sorted the crashes though!
Sent from my Sensation using xda premium
Hey guys, I'm not sure if this is a common issue or not, but I'm desperately wanting the problem fixed. I've put up with it in this state for nearly a year now, and can no longer stand to deal with it anymore.
Ever since I put roms on my Inspire 4g it constantly turns off in my pocket, or just sitting there on a desk. Really, the only time it actually stays on without turning off is if you leave it on the charger. Which got me thinking that it could potentially only be a battery issue? With that being said, I have purchased a new battery, and it should be in sometime this week. However, the problem only started after putting roms on the phone. As I'm a n00b, I assumed there could be an issue with that.
The roms that I've had on it so far are Cyanogen, Coredroid 8(all series of 8), and now currently I have MIUI installed on it. The first rom was coredroid, and that's when the problem started. However, it hasn't let up with simply changing roms to combat the issue. Is there anything I can do? Is there any common mistake which causes this issue? Or does anyone else at all have this issue?
Back when the problem started, no one really offered any help or suggestions, outside of a new battery. Unfortunately I have to wait a week for the battery to arrive. In the meantime, I'd like to know what other possible trouble shooting I could do to see if the problem could be fixed in the meantime? I'm a full time Nursing student with a wife, and a child, so I'm definitely wanting the phone to be fixed.
When it does turn off, I have to pull out the battery, and reinsert it. That usually solves the problem, for a little while. However, if it goes back in the pocket, or I lay it back down somewhere, it could turn off multiple times. When it does that, I pull out the battery again and it boots up, but my sim card doesn't register. Once that happens, I usually just pull out the sim card, put it back in and it's good for a while again.
The problem is really inconsistent, sometimes it can go for days without turning off. Generally, if I leave it on the car charger, it's fine. But, once I go mobile with it, it'll turn off several times during normal usage. When it's in use, while I'm texting or talking it never shuts off. It only does it when it's idling.
So over all it could be a couple of things like when you flash new set of roms most cases if the dev of the Rom has an update to the Rom and they don't request a Full wipe then do so unless it can flashed over the previous Rom.
Or you can have a PD98img.zip file on your sd card that cause it to reboot. Delete that.
Or it can be sometimes a kernel issue flash a new one.
Sent from my HTC Inspire 4G With Beats Audio using xda premium
To make sure if its a battery issue, return to stock rom n see if it will shut off. If it does, definitely something is wrong.
I hope this works for u. :thumbup:
Sent from my Inspire 4G using XDA
are you under volting or using an app to overclock? The only time I experienced that type of issue is when I under volted.
Sent from my Inspire 4G using xda premium
I recently flashed CMRex with Kejar's 4.1.1 gapps and was going about setting up my device. I got everything set up how I like with all the apps I wanted downloaded and running how I wanted them. I then ran the v6 supercharger mod that I had used on my past two roms with no problem whatsoever. After finishing the set up of the script, I rebooted my device and all was well. I went to browse on craigslist's mobile app, then I saw something I wanted to google, so I opened my browser. My browser took an ungodly amount of time to load my homepage(google), and wouldn't respond hardly. I couldn't get the touchscreen to respond. My hardware buttons did respond and I got haptic feedback from them, but no response on the screen. Eventually, after numerously pressing the home button, I got a message saying the browser wasn't responding, selected ok to close it, then back to the non-responsiveness of the touch screen and hardware buttons. And then another eventually later, after another multitude of home button presses, I got to my homescreen but everything was laggy. The most lag I have ever encountered with my device since I obtained it, not to mention that my device was beginning to heat up. So, I decided I would power off the device, remove the battery, let it cool down, and then replace the battery before powering it back up. Well, lo and behold, I did just that, went to power back up my device, and there was no sign of life at all. Tried to get into the bootloader, no response. Tried a normal boot, no response. Tried to plug it into the charger to see if it would charge, no response. Well, my girlfriend told me to leave the battery out for a while and leave it alone for a while before trying it again. So, I played some MW3 for about 45 minutes to an hour, repeated all the above, and still no sign of life. Can anyone help me out? (I don't know if this is supposed to go into the Q&A or here, so I just post here.) I'm so distraught at the possibility of losing my phone, that I'm finding it hard to cope at the moment. Should be thinking of ways to gain some money in order to purchase a new device or is there still hope?
what a long message.do you have any point form here?
i hope you solve the problem .
Do you have access to a separate charger? You can try charging your battery there and see if that works. Did you try connecting it to the computer? Maybe that will show some sign of life. Also, how old is your phone and did you over clock?
Sent from my Nexus S using xda app-developers app
kwibis said:
Do you have access to a separate charger? You can try charging your battery there and see if that works. Did you try connecting it to the computer? Maybe that will show some sign of life. Also, how old is your phone and did you over clock?
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I did not overclock, I do believe that my clock speeds were at the kernel default, either 100/1k, or 200/1k. Not sure which, but definitely one of those. The only other charger I would have access to would be my mother's HTC charger, but I will try that and connecting it to the computer as well. Well, I'm not exactly sure on the age of the phone because I purchased it off of craigslist, but it's in great condition. Only had a small scuff on the top left corner, but I know that has nothing to do with the age of the hardware. ): Could it possibly be that my battery decided to die for some reason? I've been having horribly battery life lately. Granted, I had horribly battery life when I got the phone, but it's gotten worse and worse since then.
My Nexus S wouldn't start but gave a flash on the screen when the battery was first inserted. Just got it back from repair and it was a motherboard problem. Was looking at a Huawei G300 as a cheap replacement if the repair wasn't covered by warranty (which it was). Good luck!
Thing about it is, I bought the phone off craigslist so I have no idea if its covered by the warranty still. Should I try calling samsung and find out?
Sent from my SGH-i997 using xda app-developers app
Sorry for my late reply! You could try, but u guess you can get a battery from Ebay and check if that solved the problem. Or if you have a friend who has one...
Sent from my Nexus S
I'm the only person I know that has this phone. And I guess the battery will have to wait till I get a job, but if im waiting that long, I'm just going to get a new phone all together.
Sent from my SGH-i997 using xda app-developers app
Testing the battery can be done differently, do you have a multimeter? Maybe your neighbours have one, it's a common thing. You can measure whether it has any power left. If you measure low voltage (below let's say 3400 mV), then it could be battery related.
Sent from my Nexus S
DefinitiveX said:
I recently flashed CMRex with Kejar's 4.1.1 gapps ... or is there still hope?
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Many reports on dead Nexus S with 4.1.1. Mine included after flashing CM10. Sent for repair 10 days ago and still waiting...
If you've got no warranty, perhaps time to buy a new phone? Bought myself a new Galaxy Nexus.
I would like to get a new galaxy nexus, but I have no money to do so. I'm currently trying to get a job and i m going to save up for a new phone. Im either going to get an s3, a galaxy nexus. Either one of those two or the new nexus if it comes out.
Sent from my SGH-i997 using xda app-developers app