First, I bought this device the day it came out on ATT. I love it, but I do not know if is a malfunction of my phone or all of them are the same. When I try to connect the USB cable it gives me a really hard time cause is like if something is blocking the port. I have tried with different cables, but all of them give me the same result. I have to push really hard to get it connected and I think is something that should not happen, I want to know if you guys have the same problem or if this is something happening just to me. Thanks. :fingers-crossed:
When inserting your cord tilt it down after you first insert it. Takes a bit getting used too, but it's smoother that way. Mine does that as well.
Sent from my G3 using XDA Premium 4 mobile app
same issue with my (T-Mobile)
wilberatilioa said:
First, I bought this device the day it came out on ATT. I love it, but I do not know if is a malfunction of my phone or all of them are the same. When I try to connect the USB cable it gives me a really hard time cause is like if something is blocking the port. I have tried with different cables, but all of them give me the same result. I have to push really hard to get it connected and I think is something that should not happen, I want to know if you guys have the same problem or if this is something happening just to me. Thanks. :fingers-crossed:
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Click to collapse
I'm glad you posted this as I picked my last Wednesday from T-Mobile store. Everything works great on the phone , the only issue is plugging the charging cable in. I tried my other chargers as well but same with all of.them. trick is to tilt downward and it goes in. I don't know if I should exchange for a new one?
Same here. I don't think it's a big deal. Just gotta angle it a bit
Sent from my LG-D850 using Tapatalk
It's that way for everyone. Once you've done it a couple times, you'll start doing it without thinking.
Dustin.Dwayne said:
When inserting your cord tilt it down after you first insert it. Takes a bit getting used too, but it's smoother that way. Mine does that as well.
Sent from my G3 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It works, too bad I waited too long to ask because I have a couple of scratches now
wilberatilioa said:
It works, too bad I waited too long to ask because I have a couple of scratches now
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Click to collapse
Yeah, same here. Though I have noticed that the micro USB connector on the stock cable features a couple of extra "hooks" that my other chargers don't have.
My old charger connector goes into the G3 a lot more effortlessly. However, when using that non-LG charger, the phone buzzes randomly for the first few minutes after being plugged in. Sounds like I'm getting a notification, but there's nothing showing. Bugged me to no end, so now I'm back to the new LG charger. I may try to just swap out the cable and see what happens.
joe23521 said:
Yeah, same here. Though I have noticed that the micro USB connector on the stock cable features a couple of extra "hooks" that my other chargers don't have.
My old charger connector goes into the G3 a lot more effortlessly. However, when using that non-LG charger, the phone buzzes randomly for the first few minutes after being plugged in. Sounds like I'm getting a notification, but there's nothing showing. Bugged me to no end, so now I'm back to the new LG charger. I may try to just swap out the cable and see what happens.
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Click to collapse
Yeah there's something up with other Micro USB cables.. My car charger causes the phone to do this exact same thing.
Mine does the exact same thing. One thing I did notice is the charger seems to fit better and be more snug, making it less likely for charging issues to occur like the cord coming out. Im still getting used to the way to plug it in, but i like it a lot more. I constantly had the cord being loose or having to be in a certain position on my HTC One X+. Glad to know mine isnt the only one that way. :good:
Any new updates on this? My still needs to be tilted in order to get in. I don't think this will change?
Sent from my LG G3
Sini-Siki said:
Any new updates on this? My still needs to be tilted in order to get in. I don't think this will change?
Sent from my LG G3
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Both of my G3s do this. I had a F400S (Korean model) and it was the same way. Its most likely how it was designed.
Sent from my LG-D850 using XDA Premium 4 mobile app
Even i had the same problem. First i thought i got a phone with malfunctioned usb port, then i found that i have to use a different angle to push the cable in.
it makes it more secure, you're less likely to break it this way... it's not a bad thing
my new tMobile G3 is doing the same freak'n thing.
the phone itself is [email protected]$$ but the port is def. a manufacturer defect.
I don't know where every one is getting this, "more secure" b.s.
It's not more secure and it may very well snap that small extension in half after some time if we're not careful enough.
1miracle2 said:
my new tMobile G3 is doing the same freak'n thing.
the phone itself is [email protected]$$ but the port is def. a manufacturer defect.
I don't know where every one is getting this, "more secure" b.s.
It's not more secure and it may very well snap that small extension in half after some time if we're not careful enough.
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Click to collapse
I think the idea is to give the port a little more flex. there are a lot of returns on phones is the usb port coming loose, and causing improper charging, i think it was an attempt to fix a problem... and your right only time will tell if its worthy fix or just BS... lol
Glad that I found this dedicated thread
I think the fix is way worse than the problem? Now I have to teach my wife.
thank you sharing your experiences
I got a D851 (G3 T-Mobile model) from ebay. I kept thinking it's the cable I used. I don't have this issue on other devices.
I am so glad you sharing all the info here. I was thinking about exchanging it after trying different cables and all does the same.
Thank you guys sharing your experiences here. :good: :highfive: :victory:
Best, J
Related
The micro USB port on my infuse is getting really loose. Its to the point where if I pick my phone up.while its plugged in and even just check my phone it will fall out shortly after picking it up. Is there anything I can do to try to fix it? Would Samsung do anything about it? I haven't even had it a year yet.
Sent from my SAMSUNG-SGH-I997 using XDA
Awizzle said:
The micro USB port on my infuse is getting really loose. Its to the point where if I pick my phone up.while its plugged in and even just check my phone it will fall out shortly after picking it up. Is there anything I can do to try to fix it? Would Samsung do anything about it? I haven't even had it a year yet.
Sent from my SAMSUNG-SGH-I997 using XDA
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Click to collapse
Yeah, join the club. I had the same problem. I started charging it with the cable to the slightly older model of this. http://www.amazon.com/Western-Digit...Portable/dp/B0041OSAZS/ref=dp_cp_ob_e_title_1 It was a little bit nicer quality than the one that it came with. I would maybe get some backup batteries with a charger. I ordered http://www.amazon.com/Anker-1800mAh...2?s=electronics&ie=UTF8&qid=1335451042&sr=1-2 Then you would no longer have to worry about charging with the cable if you didn't want to. For data transfers you just have to be really careful and don't hit it. I'm actually in the process with Best Buy to getting a new phone. Their black tie plan is covering me and getting me a refurbished phone. But those are your options. Good luck..
And just for the record, I ordered them with a jig thinking that would fix my phone. All that I know is they both charge, and I only bothered trying one of them with put my phone into a bootloop very well.
Thanks >>
I used to connect using cable before even for little data. But now I have a folder called temp in my dropbox, and use that for transferring little little files (unto 100 MB or so) and use wifi to get that data from db to my phone. Saves on battery too cos connecting cable for little times multiple times could take its toll on battery too, not just the port.
HeLlO - Kies Air.
I'm using usb cables from nokia and blackberry they fits more stable for some reason.
No problems with my USB port, however I have been battery swapping since December. I also transfer data via drop box or airdroid. I'm really loving drop box, my wife takes pictures and video of the kids while I'm out of town on business and they automatically get uploaded. Works out pretty well.
Sent from my SAMSUNG-SGH-I997 using XDA
Awizzle said:
The micro USB port on my infuse is getting really loose. Its to the point where if I pick my phone up.while its plugged in and even just check my phone it will fall out shortly after picking it up. Is there anything I can do to try to fix it? Would Samsung do anything about it? I haven't even had it a year yet.
Sent from my SAMSUNG-SGH-I997 using XDA
Click to expand...
Click to collapse
You could always try to get it back to stock and send it in. It has a year manufacture warranty on it.
Sent from my SAMSUNG-SGH-I997 using xda premium
I had the same problem. Got to the point it wouldn't charge. Called AT&T. After some troubleshooting, they determined I should take to my local service center. It was replaced with a new (refurb) phone. Of course I had to get it completely back to stock. So far happy with the new one. Updated it with stock Gingerbread. Will stay with that for a while.
I've been using dropbox too for data, but it's the charging or charging it in the car that's annoying. Like when using it fir GPS and having the cable pop out all the time makes it annoying. I might try calling att and seeing if I can get anything done under warranty. Should have some time to deal with them soon. Thanks for the ideas.
Sent from my SAMSUNG-SGH-I997 using XDA
ok so i traded my friend my htc evo shift for a nexus s 4g and it got the ics update. Well a few days later my charger port stopped working so i googled it and some things said that some people with the regular NS had that problem.
What shal I doo?
I assume you tried another charger with a different USB cable?
4
Iv tried 4 different chargers. I can get it to charge I just have to wrap the cord around the phone and its unusable while charging.
http://forum.xda-developers.com/showthread.php?t=1608752
gray/fox said:
Ok I fixed it. It turns out that the micro usb tab inside of the phone tends to drop on the Nexus S, so I took a knife to gently lift up the tab and secure a better connection and every single problem has been solved.
Thanks to everyone for your quick responses, it's greatly appreciated.
Click to expand...
Click to collapse
Try that, seems to be a common issue with Nexus
NOPE
yeah i got it to start going on and off the entire time but thats annoying. So that doesnt work.
Seems to me that the USB port is faulty, and if you can't fix it with a little bit of push up with a knife, you probably need to send it for repair, or if you have any DIY know-how, open it, and see if you can fix it.
I tried
I tried taking it apart but i couldnt get the back plate off and i dont want to break it because if i take it in and they see if tried to mess with it they may not help me out.
I just hard bricked my second GS3. I bricked the first one a couple of months ago (the day I got it) when used a cheap OTG cable to attach a flash drive to the phone. The phone just shut down. No charge light ever, no response to usb, just nothing.
When I got my second phone, I took a deep breath and tried the OTG cable again and it worked fine. I thought I just got a bad phone.
But today, on a whim, I wanted to see if my phone would run an external USB cd drive. BAM, the phone shuts down and is hard bricked again!!
So, I guess this is a cautionary tale, as well a plea to the community for any recommendations. Someone had a similar problem months ago, but I didn't see a resolution. I will probably end up sending it for JTAG repair, but I don't know if it will do any good since this wasn't caused by borking a ROM install. Anybody have any experience with this?
One thing is for sure. That OTG cable is going in the trash.
I have never heard of this. Very interesting. Sorry to hear this for you. I have been using my cable for awhile now and only ever had one problem with it. I was viewing pictures and looked away from the phone for a few moments. Phone went into sleep mode like normal. Dull screen then screen off. Prob was it wouldnt wake up. Nothin i did woke it up so i had to do a battery pull. Phone was fine after that and havent had the problem since. Gonna keep fingers crossed after reading the OP.
Set from my Verizon Stock Rooted (Modded) Galaxy S3 using xda-developers app
Yeah, it is a real pain. I found some other people who had the same issue.
http://rootzwiki.com/topic/32816-sgs-3-and-otg-usb-adapter-might-equal-brick/
I just can't imagine what must be happening. I wish one of those uber-smart hackers who were working on the bootloader unlock would see this and give me some idea if it is even fixable. It is almost like it blew a fuse.
Anyway, I have an email out to mobiletechvideos to see if they think it can be jtag-ed. I have a feeling that a $2 cable is going to end up costing me $600.
----- Update -----
I made and tried a usb jig, just for kicks. No luck. Still waiting to see if mobiletechvideos gets back to me.
Another quick follow-up... I got a response from mobiletechvideos.
Unfortunately that has been damaging many people’s phones. It damages the PMIC and the device is not repairable by any of our services or any other shop that I know of.
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Click to collapse
If you are too lazy to google PMIC, it is the power management chip. Sounds like there is a problem with the cable where the power is being directed somewhere it shouldn't be.
This weekend, I will carefully cut open the cable and see if I can see the problem.
Bort76 said:
This weekend, I will carefully cut open the cable and see if I can see the problem.
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Click to collapse
Don't like resurrecting threads, but was curious for an update. This just happened to my Verizon GS3 as well. Completely unresponsive. I'm still under warranty so am about to go to the store to have it sent back, but came across this thread while trying to hunt down solutions.
Fwiw, it was with this cable: www()amazon()com/gp/product/B00932N46S/ref=oh_details_o00_s00_i00
(Stupid spam filter.)
N
Has anyone had any issues with the connectivity of the USB port when trying to charge? Mine doesn't always charge; I have to find the right position for it to make correct contact (it doesn't seem loose either). I've tried different cables and I applied a couple bursts of contact cleaner to it to see if that would help as well--no go though. Any ideas?
It's breaking. It's difficult to fix. You could see if someone will try to fix it for you but they gotta be pretty good. Otherwise invest in an external battery charger.
TwitchyEye said:
It's breaking. It's difficult to fix. You could see if someone will try to fix it for you but they gotta be pretty good. Otherwise invest in an external battery charger.
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Click to collapse
Bummer... I'll try and look for some kind of guide on the net. I've fixed other electronic devices in the past, so I'll give this a whirl... Thanks for the reply!
Godspeed! What happened to mine was the traces broke off from the motherboard so I had to re-attach the connector. The connector itself was still in good shape though. It was quite a challenge.
TwitchyEye said:
Godspeed! What happened to mine was the traces broke off from the motherboard so I had to re-attach the connector. The connector itself was still in good shape though. It was quite a challenge.
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Click to collapse
Thanks! We'll see how it goes...
Are you seeing that the battery is intermittently charging when plugged up? My wife's phone is having issues and I have isolated it to the most likely culprit being the USB port, though the port is not lose and I have cleaned it out. All I can figure is that it has bad connections with the motherboard. Phone works fine if I externally charge the battery and insert. Wanted to see if you were seeing the same sort of things. At this point, for $139.95 and free shipping, I ordered a Blaze S 4G from Amazon for her, and will likely give the S 4G to my daughter to play with.
ariesgodofwar said:
Are you seeing that the battery is intermittently charging when plugged up? My wife's phone is having issues and I have isolated it to the most likely culprit being the USB port, though the port is not lose and I have cleaned it out. All I can figure is that it has bad connections with the motherboard. Phone works fine if I externally charge the battery and insert. Wanted to see if you were seeing the same sort of things. At this point, for $139.95 and free shipping, I ordered a Blaze S 4G from Amazon for her, and will likely give the S 4G to my daughter to play with.
Click to expand...
Click to collapse
Yes, it'll go in and out of the charging state; but when I put it in the "right" position it'll go back to charging. I opened it up to see what the deal was and everything seems fine. However, I did get a chance to compare it to a "working" one and it seems the metal port housing is a little bit out of whack. So when I get some time I'm gonna see if I can get it back to normal--the metal seems a little flimsy.
Here's a really good guide that I used to take it apart: http://www.youtube.com/watch?v=qMOdkBadlJU
soundrizm said:
Yes, it'll go in and out of the charging state; but when I put it in the "right" position it'll go back to charging. I opened it up to see what the deal was and everything seems fine. However, I did get a chance to compare it to a "working" one and it seems the metal port housing is a little bit out of whack. So when I get some time I'm gonna see if I can get it back to normal--the metal seems a little flimsy.
Here's a really good guide that I used to take it apart: http://www.youtube.com/watch?v=qMOdkBadlJU
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Click to collapse
Mine is doing the samething, 5 use an external charger with two batteries. I also use a different phone to upload roms, or anything else to the micro SD Card. Seems to work just fine.
Just got mine back from Josh over at mobiletechvideo. 35 bucks to change port. I couldn't buy a decent soldering iron and the part for that price.
Glad you got it fixed!
Another problem may be the USB cable itself -- My beloved OEM Samsung 2-meter cable doesn't work reliably any more, it needs to be "drooping" a bit to make contact (in any device).
Anyone had issues with the phone charger?
My girlfriend is using an S7 and she has a lot of problems with the charger. Phone is not rooted or any custom ROM. Just stock. I replaced the chargers twice until now. The first one took almost a year to break. This one took like 6 months or so.. Has anyone encountered this type of issue before? All the chargers are taken directly from Samsung.
Charger starts to show signs of malfunction when it's missing the fast charge option or not charging at all. Then it returns to normal. Then in a matter of days the charger is not working anymore.
Phone variant is G930F. I'll attach a screen of Ampere after the last "charging" with the broken charger. It took the print screen after a minute or so. It's hard to keep a girl away from her phone.
P.S. Charger is 100% broken as I'm not able to charge my phone with it, so I just want to know if this is a phone issue or a voltage issue.
Sounds more likely that the phone is damaging the chargers vs you constantly getting bad charger replacements
Had mine a year now with no signs of problems and fast charging still working fine
*Detection* said:
Sounds more likely that the phone is damaging the chargers vs you constantly getting bad charger replacements
Had mine a year now with no signs of problems and fast charging still working fine
Click to expand...
Click to collapse
Yeah thought about the same thing. But I don't really understand how this is happening.
doriandiaconu said:
Yeah thought about the same thing. But I don't really understand how this is happening.
Click to expand...
Click to collapse
Unless there's a problem with your mains power socket you use for charging mostly / house electrics?
*Detection* said:
Unless there's a problem with your mains power socket you use for charging mostly / house electrics?
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Click to collapse
Yeah that is my first guess. I bought a new charger and I'll ask her to use another place to charge her phone.
Thanks for the help!
doriandiaconu said:
Yeah that is my first guess. I bought a new charger and I'll ask her to use another place to charge her phone.
Thanks for the help!
Click to expand...
Click to collapse
Good luck, sounds an annoying problem!
doriandiaconu said:
Anyone had issues with the phone charger?
My girlfriend is using an S7 and she has a lot of problems with the charger. Phone is not rooted or any custom ROM. Just stock. I replaced the chargers twice until now. The first one took almost a year to break. This one took like 6 months or so.. Has anyone encountered this type of issue before? All the chargers are taken directly from Samsung.
Charger starts to show signs of malfunction when it's missing the fast charge option or not charging at all. Then it returns to normal. Then in a matter of days the charger is not working anymore.
Phone variant is G930F. I'll attach a screen of Ampere after the last "charging" with the broken charger. It took the print screen after a minute or so. It's hard to keep a girl away from her phone.
P.S. Charger is 100% broken as I'm not able to charge my phone with it, so I just want to know if this is a phone issue or a voltage issue.
Click to expand...
Click to collapse
You should bring it to the service center, and they will check the port for you. Thing is, the port might be bad, and for this reason it kills all the chargers you buy as a replacement. A sign of this if the charger cable gets very hot on the end closer to the port. I mean the micro usb plug itself. But thats one thing, if it isn't happening, the port could still be broken. You should go see if the port is fine. If it is, then I suspect it as a voltage issue in the house, or something. So worth checking that too. Hope you still have a guarantee on the phone. Because then they supposed to fix it no cost. You sholud try if data transfer is working through cable. If not then it shows again, port issue. If you don't want to to use the phone connected to a PC, or otherwise an easy solution could be buying a wireless charger. So then you didn't fixed the port, but the phone will be charging. But first make sure it's not the houses voltage problem, or the wallplug, because if it is, then it can ruin your wireless charger too.
Thats all I can help. Hope it helps.
Regards, and Good Luck fixing it!
Tados99 said:
You should bring it to the service center, and they will check the port for you. Thing is, the port might be bad, and for this reason it kills all the chargers you buy as a replacement. A sign of this if the charger cable gets very hot on the end closer to the port. I mean the micro usb plug itself. But thats one thing, if it isn't happening, the port could still be broken. You should go see if the port is fine. If it is, then I suspect it as a voltage issue in the house, or something. So worth checking that too. Hope you still have a guarantee on the phone. Because then they supposed to fix it no cost. You sholud try if data transfer is working through cable. If not then it shows again, port issue. If you don't want to to use the phone connected to a PC, or otherwise an easy solution could be buying a wireless charger. So then you didn't fixed the port, but the phone will be charging. But first make sure it's not the houses voltage problem, or the wallplug, because if it is, then it can ruin your wireless charger too.
Thats all I can help. Hope it helps.
Regards, and Good Luck fixing it!
Click to expand...
Click to collapse
Any idea on how can I discretely check the voltage? Me and her are not living together.
doriandiaconu said:
Any idea on how can I discretely check the voltage? Me and her are not living together.
Click to expand...
Click to collapse
Well thats not an easy one. But I don't really think that's the issue here. If she isn't living in an old house, then there is very little chance of a problem with the curcits. You should ask her if she had any random power breaks or such things in her house. Or light bulbs going wrong too fast. But as I said, I don't think thats the problem. It will be the port, I just mentioned the voltage as a possibility, and the thing what you should keep in mind.
So I suggest Her buying a wireless charger, as her phone is an S7, she can do that. But if I were in her situation I would bring it for a check to Samsung, or wherever she bought the phone (ofcourse if she still has a guarantee as I mentioned earlier). To tell the truth, as I see the problem is with the port, and depending on what you said, I don't think a home solution or buying another charger would be enough in this case.
That's why I mentioned trying wireless charging, because thats not using the port. I hope she can get the problem fixed soon. Poor girl without a phone...
Tados99 said:
Well thats not an easy one. But I don't really think that's the issue here. If she isn't living in an old house, then there is very little chance of a problem with the curcits. You should ask her if she had any random power breaks or such things in her house. Or light bulbs going wrong too fast. But as I said, I don't think thats the problem. It will be the port, I just mentioned the voltage as a possibility, and the thing what you should keep in mind.
So I suggest Her buying a wireless charger, as her phone is an S7, she can do that. But if I were in her situation I would bring it for a check to Samsung, or wherever she bought the phone (ofcourse if she still has a guarantee as I mentioned earlier). To tell the truth, as I see the problem is with the port, and depending on what you said, I don't think a home solution or buying another charger would be enough in this case.
That's why I mentioned trying wireless charging, because thats not using the port. I hope she can get the problem fixed soon. Poor girl without a phone...
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Click to collapse
Yeah, I would've sent it to warranty if she had any. She doesn't know much about phones so I feel responsible with this matter.
I think wireless charger is the best solution.
doriandiaconu said:
Yeah, I would've sent it to warranty if she had any. She doesn't know much about phones so I feel responsible with this matter.
I think wireless charger is the best solution.
Click to expand...
Click to collapse
Yeah I think so too. And you know. There is the swag in that She can show to friends like: "Look my phone is charging without plugged in" or something like that.
Hope that really will help Make sure to send feedback if you fixed it somehow. I'm now planning to buy an S7, so I hope this is a one-of-a-kind problem.
Anyways Good luck really. If she buys a wireless charger make sure she is buying an original Samsung one, because that has fast charge included, and it will sure not ruin the phone.
I'm the one buying stuff here. Haha. Not interested in second hand/fake/refurbished phones.
She got the phone unsealed with "one hour use before" from a local "dealer". I don't approve this and I don't trust him. Apparently he's a good friend with some of her family's friends.
Still returning a phone after one hour of use is not something someone would do if it was working ok. He told me the other user loves Apple more.
Even though i think the other user didn't notice the voltage issue, as it took almost a year for me, until the first charger broke down.
But i prefer sealed products. Even though they don't have warranty as I flash a lot of stuff.
I'm also interested in buying an S7. I have been for the past year. But unfortunately I had to support my mom with some "donations". It's a damn good phone.
Will write here once I manage to get the Wireless Charger. Thank you for your help.
doriandiaconu said:
I'm the one buying stuff here. Haha. Not interested in second hand/fake/refurbished phones.
She got the phone unsealed with "one hour use before" from a local "dealer". I don't approve this and I don't trust him. Apparently he's a good friend with some of her family's friends.
Still returning a phone after one hour of use is not something someone would do if it was working ok. He told me the other user loves Apple more.
Even though i think the other user didn't notice the voltage issue, as it took almost a year for me, until the first charger broke down.
But i prefer sealed products. Even though they don't have warranty as I flash a lot of stuff.
I'm also interested in buying an S7. I have been for the past year. But unfortunately I had to support my mom with some "donations". It's a damn good phone.
Will write here once I manage to get the Wireless Charger. Thank you for your help.
Click to expand...
Click to collapse
Okay so hi again! Just a quick update here. Maybe if someone reads later. So I was watching this video for fun:
There is a part of the video where he disconnects the battery. He clearly says that the micro-usb port and the wireless charging part is connected with a different cable. Thus the wireless charging still works, even if the port is broke.
I thought it was good to mention this, I was sure about this before, but here you can see clear confirmation on it. The part in question is somewhere in the middle of the video.
So if you manage to screw up your port, wireless charging will be still functional for sure!
Hope I could help!
Tados
Everything works fine with the wireless charger!
Thanks!
doriandiaconu said:
Everything works fine with the wireless charger!
Thanks!
Click to expand...
Click to collapse
I'm glad it worked Happy I could help