Anyone had issues with the phone charger?
My girlfriend is using an S7 and she has a lot of problems with the charger. Phone is not rooted or any custom ROM. Just stock. I replaced the chargers twice until now. The first one took almost a year to break. This one took like 6 months or so.. Has anyone encountered this type of issue before? All the chargers are taken directly from Samsung.
Charger starts to show signs of malfunction when it's missing the fast charge option or not charging at all. Then it returns to normal. Then in a matter of days the charger is not working anymore.
Phone variant is G930F. I'll attach a screen of Ampere after the last "charging" with the broken charger. It took the print screen after a minute or so. It's hard to keep a girl away from her phone.
P.S. Charger is 100% broken as I'm not able to charge my phone with it, so I just want to know if this is a phone issue or a voltage issue.
Sounds more likely that the phone is damaging the chargers vs you constantly getting bad charger replacements
Had mine a year now with no signs of problems and fast charging still working fine
*Detection* said:
Sounds more likely that the phone is damaging the chargers vs you constantly getting bad charger replacements
Had mine a year now with no signs of problems and fast charging still working fine
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Yeah thought about the same thing. But I don't really understand how this is happening.
doriandiaconu said:
Yeah thought about the same thing. But I don't really understand how this is happening.
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Unless there's a problem with your mains power socket you use for charging mostly / house electrics?
*Detection* said:
Unless there's a problem with your mains power socket you use for charging mostly / house electrics?
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Yeah that is my first guess. I bought a new charger and I'll ask her to use another place to charge her phone.
Thanks for the help!
doriandiaconu said:
Yeah that is my first guess. I bought a new charger and I'll ask her to use another place to charge her phone.
Thanks for the help!
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Good luck, sounds an annoying problem!
doriandiaconu said:
Anyone had issues with the phone charger?
My girlfriend is using an S7 and she has a lot of problems with the charger. Phone is not rooted or any custom ROM. Just stock. I replaced the chargers twice until now. The first one took almost a year to break. This one took like 6 months or so.. Has anyone encountered this type of issue before? All the chargers are taken directly from Samsung.
Charger starts to show signs of malfunction when it's missing the fast charge option or not charging at all. Then it returns to normal. Then in a matter of days the charger is not working anymore.
Phone variant is G930F. I'll attach a screen of Ampere after the last "charging" with the broken charger. It took the print screen after a minute or so. It's hard to keep a girl away from her phone.
P.S. Charger is 100% broken as I'm not able to charge my phone with it, so I just want to know if this is a phone issue or a voltage issue.
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You should bring it to the service center, and they will check the port for you. Thing is, the port might be bad, and for this reason it kills all the chargers you buy as a replacement. A sign of this if the charger cable gets very hot on the end closer to the port. I mean the micro usb plug itself. But thats one thing, if it isn't happening, the port could still be broken. You should go see if the port is fine. If it is, then I suspect it as a voltage issue in the house, or something. So worth checking that too. Hope you still have a guarantee on the phone. Because then they supposed to fix it no cost. You sholud try if data transfer is working through cable. If not then it shows again, port issue. If you don't want to to use the phone connected to a PC, or otherwise an easy solution could be buying a wireless charger. So then you didn't fixed the port, but the phone will be charging. But first make sure it's not the houses voltage problem, or the wallplug, because if it is, then it can ruin your wireless charger too.
Thats all I can help. Hope it helps.
Regards, and Good Luck fixing it!
Tados99 said:
You should bring it to the service center, and they will check the port for you. Thing is, the port might be bad, and for this reason it kills all the chargers you buy as a replacement. A sign of this if the charger cable gets very hot on the end closer to the port. I mean the micro usb plug itself. But thats one thing, if it isn't happening, the port could still be broken. You should go see if the port is fine. If it is, then I suspect it as a voltage issue in the house, or something. So worth checking that too. Hope you still have a guarantee on the phone. Because then they supposed to fix it no cost. You sholud try if data transfer is working through cable. If not then it shows again, port issue. If you don't want to to use the phone connected to a PC, or otherwise an easy solution could be buying a wireless charger. So then you didn't fixed the port, but the phone will be charging. But first make sure it's not the houses voltage problem, or the wallplug, because if it is, then it can ruin your wireless charger too.
Thats all I can help. Hope it helps.
Regards, and Good Luck fixing it!
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Any idea on how can I discretely check the voltage? Me and her are not living together.
doriandiaconu said:
Any idea on how can I discretely check the voltage? Me and her are not living together.
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Well thats not an easy one. But I don't really think that's the issue here. If she isn't living in an old house, then there is very little chance of a problem with the curcits. You should ask her if she had any random power breaks or such things in her house. Or light bulbs going wrong too fast. But as I said, I don't think thats the problem. It will be the port, I just mentioned the voltage as a possibility, and the thing what you should keep in mind.
So I suggest Her buying a wireless charger, as her phone is an S7, she can do that. But if I were in her situation I would bring it for a check to Samsung, or wherever she bought the phone (ofcourse if she still has a guarantee as I mentioned earlier). To tell the truth, as I see the problem is with the port, and depending on what you said, I don't think a home solution or buying another charger would be enough in this case.
That's why I mentioned trying wireless charging, because thats not using the port. I hope she can get the problem fixed soon. Poor girl without a phone...
Tados99 said:
Well thats not an easy one. But I don't really think that's the issue here. If she isn't living in an old house, then there is very little chance of a problem with the curcits. You should ask her if she had any random power breaks or such things in her house. Or light bulbs going wrong too fast. But as I said, I don't think thats the problem. It will be the port, I just mentioned the voltage as a possibility, and the thing what you should keep in mind.
So I suggest Her buying a wireless charger, as her phone is an S7, she can do that. But if I were in her situation I would bring it for a check to Samsung, or wherever she bought the phone (ofcourse if she still has a guarantee as I mentioned earlier). To tell the truth, as I see the problem is with the port, and depending on what you said, I don't think a home solution or buying another charger would be enough in this case.
That's why I mentioned trying wireless charging, because thats not using the port. I hope she can get the problem fixed soon. Poor girl without a phone...
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Yeah, I would've sent it to warranty if she had any. She doesn't know much about phones so I feel responsible with this matter.
I think wireless charger is the best solution.
doriandiaconu said:
Yeah, I would've sent it to warranty if she had any. She doesn't know much about phones so I feel responsible with this matter.
I think wireless charger is the best solution.
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Yeah I think so too. And you know. There is the swag in that She can show to friends like: "Look my phone is charging without plugged in" or something like that.
Hope that really will help Make sure to send feedback if you fixed it somehow. I'm now planning to buy an S7, so I hope this is a one-of-a-kind problem.
Anyways Good luck really. If she buys a wireless charger make sure she is buying an original Samsung one, because that has fast charge included, and it will sure not ruin the phone.
I'm the one buying stuff here. Haha. Not interested in second hand/fake/refurbished phones.
She got the phone unsealed with "one hour use before" from a local "dealer". I don't approve this and I don't trust him. Apparently he's a good friend with some of her family's friends.
Still returning a phone after one hour of use is not something someone would do if it was working ok. He told me the other user loves Apple more.
Even though i think the other user didn't notice the voltage issue, as it took almost a year for me, until the first charger broke down.
But i prefer sealed products. Even though they don't have warranty as I flash a lot of stuff.
I'm also interested in buying an S7. I have been for the past year. But unfortunately I had to support my mom with some "donations". It's a damn good phone.
Will write here once I manage to get the Wireless Charger. Thank you for your help.
doriandiaconu said:
I'm the one buying stuff here. Haha. Not interested in second hand/fake/refurbished phones.
She got the phone unsealed with "one hour use before" from a local "dealer". I don't approve this and I don't trust him. Apparently he's a good friend with some of her family's friends.
Still returning a phone after one hour of use is not something someone would do if it was working ok. He told me the other user loves Apple more.
Even though i think the other user didn't notice the voltage issue, as it took almost a year for me, until the first charger broke down.
But i prefer sealed products. Even though they don't have warranty as I flash a lot of stuff.
I'm also interested in buying an S7. I have been for the past year. But unfortunately I had to support my mom with some "donations". It's a damn good phone.
Will write here once I manage to get the Wireless Charger. Thank you for your help.
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Okay so hi again! Just a quick update here. Maybe if someone reads later. So I was watching this video for fun:
There is a part of the video where he disconnects the battery. He clearly says that the micro-usb port and the wireless charging part is connected with a different cable. Thus the wireless charging still works, even if the port is broke.
I thought it was good to mention this, I was sure about this before, but here you can see clear confirmation on it. The part in question is somewhere in the middle of the video.
So if you manage to screw up your port, wireless charging will be still functional for sure!
Hope I could help!
Tados
Everything works fine with the wireless charger!
Thanks!
doriandiaconu said:
Everything works fine with the wireless charger!
Thanks!
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I'm glad it worked Happy I could help
Related
Hey everyone,
So basically I just put the eagles blood ics ROM on my rooted g2x and everything was working great for 3 days prior to the incident.
Basically what happened was that I found this charger lying in my kitchen and saw that it was usb equipped so I plugged it into my car and plugged a oem micro usb wire in it.
I start the car, plug my phone in (on), then put it down expecting it to charge like normal, as I went to grab my wallet as the car warmed up. A few minutes later I come back, and notice a distinct smell, like something plastic was burning?
My phone was off when I grabbed it and I unplugged it immediately. I let it cool down for a few minutes and put it back in but it refused to start and it has stayed this way for several days now.
Screen show's no signs of turning on, no clock work recovery, no signs of life with the wall charger plugged in or usb in computer. It isn't turning on so I can't use adb or anything to flash a stock ROM but it's not a software problem to begin with it seems so idunno.
The only clue I have is when I plug it in to the wall charger. If you look at the back of our exposed phone, the area with the trash can symbol X'd out and black connector with 3 prongs for the battery gets hot to the touch, anyone know if this means I shorted this area or if replacing my battery with a fresh one will bring it back to life.
See attached pics of said charger, with zero indication of voltage or brand.
Thank you for your time, I'm really bummed about this. Phone is still under warranty btw, would they replace it?
Do this
Take out the battery
hold volume down + pwr
plug in battery while holding down pwr.
Tell me if there are any signs of life! also try this without the battery and with a power cord.
Blazing angel said:
Do this
Take out the battery
hold volume down + pwr
plug in battery while holding down pwr.
Tell me if there are any signs of life! also try this without the battery and with a power cord.
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nothing can you confirm that it turns on when plugged in without a battery? If so then my battery is not the problem and I can infer that it is something wrong with the hardware?
If I sent it in for warranty, do you think they would be able to see that it is rooted? I have full coverage for drops and what not... thank you for your time.
Use the warranty , since it doesnt turn on they wont be able to tell if its rooted or not, i would also check the volts that the lighter adapter is putting out to avoid burning out other devices.
samsizzle said:
nothing can you confirm that it turns on when plugged in without a battery? If so then my battery is not the problem and I can infer that it is something wrong with the hardware?
If I sent it in for warranty, do you think they would be able to see that it is rooted? I have full coverage for drops and what not... thank you for your time.
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It should power up without the battery, but not boot. If it doesn't then the phone is likely damaged. And, no they won't be able to tell it's rooted not that it makes a difference to them. I've personally sent in 2 rooted phones under warranty that worked without any problem what so ever.
samsizzle said:
nothing can you confirm that it turns on when plugged in without a battery? If so then my battery is not the problem and I can infer that it is something wrong with the hardware?
If I sent it in for warranty, do you think they would be able to see that it is rooted? I have full coverage for drops and what not... thank you for your time.
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yeah, the phone should work like normal without a battery while plugged in. looks like you fried your phone.
If you sent it out for warranty, i think its like a 90% chance that it will be covered (you would tell them that it did this with the stock charger)
But if you have the insurance (like it sounds like you do), you could tell them the truth and im almost sure you'll get it replaced without issue. you will have to pay the deductible though (like $100)
so it just depends on what you want to do (or what your conscience will let you to do)
Edit: also, Throw that charger in a volcano! you don't want to have someone pick it up and try to charge their phone (or your new one) with it again.
Klathmon said:
yeah, the phone should work like normal without a battery while plugged in. looks like you fried your phone.
If you sent it out for warranty, i think its like a 90% chance that it will be covered (you would tell them that it did this with the stock charger)
But if you have the insurance (like it sounds like you do), you could tell them the truth and im almost sure you'll get it replaced without issue. you will have to pay the deductible though (like $100)
so it just depends on what you want to do (or what your conscience will let you to do)
Edit: also, Throw that charger in a volcano! you don't want to have someone pick it up and try to charge their phone (or your new one) with it again.
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Tell them the truth either way. Its the right thing to do. People wonder why phones cost so much. Cause people lie and it drives costs up for recovery. People wonder why the world is the way it is. Cause people lie. Just be honest. No one shpuld have to pay for our mistakes.
Sent from my Kindle Fire using xda premium
shovelhead83 said:
Tell them the truth either way. Its the right thing to do. People wonder why phones cost so much. Cause people lie and it drives costs up for recovery. People wonder why the world is the way it is. Cause people lie. Just be honest. No one shpuld have to pay for our mistakes.
Sent from my Kindle Fire using xda premium
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We're paying for LG and nVidia's mistakes... The world is a corrupt place. Oh well.
Sent from my LG-P999 using xda premium
thanks for all the help everyone, I guess I royally screwed something up. Hope everyone learns from my mistake to never use a cheap no name brand charger!
As for the phone, I got it for free from amazon with a contract so I'll just use my warranty and pay the deductible because it's the right thing to do as I did highly modify the phone afterall...
take care everyone
Has anyone had any issues with the connectivity of the USB port when trying to charge? Mine doesn't always charge; I have to find the right position for it to make correct contact (it doesn't seem loose either). I've tried different cables and I applied a couple bursts of contact cleaner to it to see if that would help as well--no go though. Any ideas?
It's breaking. It's difficult to fix. You could see if someone will try to fix it for you but they gotta be pretty good. Otherwise invest in an external battery charger.
TwitchyEye said:
It's breaking. It's difficult to fix. You could see if someone will try to fix it for you but they gotta be pretty good. Otherwise invest in an external battery charger.
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Bummer... I'll try and look for some kind of guide on the net. I've fixed other electronic devices in the past, so I'll give this a whirl... Thanks for the reply!
Godspeed! What happened to mine was the traces broke off from the motherboard so I had to re-attach the connector. The connector itself was still in good shape though. It was quite a challenge.
TwitchyEye said:
Godspeed! What happened to mine was the traces broke off from the motherboard so I had to re-attach the connector. The connector itself was still in good shape though. It was quite a challenge.
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Thanks! We'll see how it goes...
Are you seeing that the battery is intermittently charging when plugged up? My wife's phone is having issues and I have isolated it to the most likely culprit being the USB port, though the port is not lose and I have cleaned it out. All I can figure is that it has bad connections with the motherboard. Phone works fine if I externally charge the battery and insert. Wanted to see if you were seeing the same sort of things. At this point, for $139.95 and free shipping, I ordered a Blaze S 4G from Amazon for her, and will likely give the S 4G to my daughter to play with.
ariesgodofwar said:
Are you seeing that the battery is intermittently charging when plugged up? My wife's phone is having issues and I have isolated it to the most likely culprit being the USB port, though the port is not lose and I have cleaned it out. All I can figure is that it has bad connections with the motherboard. Phone works fine if I externally charge the battery and insert. Wanted to see if you were seeing the same sort of things. At this point, for $139.95 and free shipping, I ordered a Blaze S 4G from Amazon for her, and will likely give the S 4G to my daughter to play with.
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Yes, it'll go in and out of the charging state; but when I put it in the "right" position it'll go back to charging. I opened it up to see what the deal was and everything seems fine. However, I did get a chance to compare it to a "working" one and it seems the metal port housing is a little bit out of whack. So when I get some time I'm gonna see if I can get it back to normal--the metal seems a little flimsy.
Here's a really good guide that I used to take it apart: http://www.youtube.com/watch?v=qMOdkBadlJU
soundrizm said:
Yes, it'll go in and out of the charging state; but when I put it in the "right" position it'll go back to charging. I opened it up to see what the deal was and everything seems fine. However, I did get a chance to compare it to a "working" one and it seems the metal port housing is a little bit out of whack. So when I get some time I'm gonna see if I can get it back to normal--the metal seems a little flimsy.
Here's a really good guide that I used to take it apart: http://www.youtube.com/watch?v=qMOdkBadlJU
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Mine is doing the samething, 5 use an external charger with two batteries. I also use a different phone to upload roms, or anything else to the micro SD Card. Seems to work just fine.
Just got mine back from Josh over at mobiletechvideo. 35 bucks to change port. I couldn't buy a decent soldering iron and the part for that price.
Glad you got it fixed!
Another problem may be the USB cable itself -- My beloved OEM Samsung 2-meter cable doesn't work reliably any more, it needs to be "drooping" a bit to make contact (in any device).
First, I bought this device the day it came out on ATT. I love it, but I do not know if is a malfunction of my phone or all of them are the same. When I try to connect the USB cable it gives me a really hard time cause is like if something is blocking the port. I have tried with different cables, but all of them give me the same result. I have to push really hard to get it connected and I think is something that should not happen, I want to know if you guys have the same problem or if this is something happening just to me. Thanks. :fingers-crossed:
When inserting your cord tilt it down after you first insert it. Takes a bit getting used too, but it's smoother that way. Mine does that as well.
Sent from my G3 using XDA Premium 4 mobile app
same issue with my (T-Mobile)
wilberatilioa said:
First, I bought this device the day it came out on ATT. I love it, but I do not know if is a malfunction of my phone or all of them are the same. When I try to connect the USB cable it gives me a really hard time cause is like if something is blocking the port. I have tried with different cables, but all of them give me the same result. I have to push really hard to get it connected and I think is something that should not happen, I want to know if you guys have the same problem or if this is something happening just to me. Thanks. :fingers-crossed:
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I'm glad you posted this as I picked my last Wednesday from T-Mobile store. Everything works great on the phone , the only issue is plugging the charging cable in. I tried my other chargers as well but same with all of.them. trick is to tilt downward and it goes in. I don't know if I should exchange for a new one?
Same here. I don't think it's a big deal. Just gotta angle it a bit
Sent from my LG-D850 using Tapatalk
It's that way for everyone. Once you've done it a couple times, you'll start doing it without thinking.
Dustin.Dwayne said:
When inserting your cord tilt it down after you first insert it. Takes a bit getting used too, but it's smoother that way. Mine does that as well.
Sent from my G3 using XDA Premium 4 mobile app
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It works, too bad I waited too long to ask because I have a couple of scratches now
wilberatilioa said:
It works, too bad I waited too long to ask because I have a couple of scratches now
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Yeah, same here. Though I have noticed that the micro USB connector on the stock cable features a couple of extra "hooks" that my other chargers don't have.
My old charger connector goes into the G3 a lot more effortlessly. However, when using that non-LG charger, the phone buzzes randomly for the first few minutes after being plugged in. Sounds like I'm getting a notification, but there's nothing showing. Bugged me to no end, so now I'm back to the new LG charger. I may try to just swap out the cable and see what happens.
joe23521 said:
Yeah, same here. Though I have noticed that the micro USB connector on the stock cable features a couple of extra "hooks" that my other chargers don't have.
My old charger connector goes into the G3 a lot more effortlessly. However, when using that non-LG charger, the phone buzzes randomly for the first few minutes after being plugged in. Sounds like I'm getting a notification, but there's nothing showing. Bugged me to no end, so now I'm back to the new LG charger. I may try to just swap out the cable and see what happens.
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Yeah there's something up with other Micro USB cables.. My car charger causes the phone to do this exact same thing.
Mine does the exact same thing. One thing I did notice is the charger seems to fit better and be more snug, making it less likely for charging issues to occur like the cord coming out. Im still getting used to the way to plug it in, but i like it a lot more. I constantly had the cord being loose or having to be in a certain position on my HTC One X+. Glad to know mine isnt the only one that way. :good:
Any new updates on this? My still needs to be tilted in order to get in. I don't think this will change?
Sent from my LG G3
Sini-Siki said:
Any new updates on this? My still needs to be tilted in order to get in. I don't think this will change?
Sent from my LG G3
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Both of my G3s do this. I had a F400S (Korean model) and it was the same way. Its most likely how it was designed.
Sent from my LG-D850 using XDA Premium 4 mobile app
Even i had the same problem. First i thought i got a phone with malfunctioned usb port, then i found that i have to use a different angle to push the cable in.
it makes it more secure, you're less likely to break it this way... it's not a bad thing
my new tMobile G3 is doing the same freak'n thing.
the phone itself is [email protected]$$ but the port is def. a manufacturer defect.
I don't know where every one is getting this, "more secure" b.s.
It's not more secure and it may very well snap that small extension in half after some time if we're not careful enough.
1miracle2 said:
my new tMobile G3 is doing the same freak'n thing.
the phone itself is [email protected]$$ but the port is def. a manufacturer defect.
I don't know where every one is getting this, "more secure" b.s.
It's not more secure and it may very well snap that small extension in half after some time if we're not careful enough.
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Click to collapse
I think the idea is to give the port a little more flex. there are a lot of returns on phones is the usb port coming loose, and causing improper charging, i think it was an attempt to fix a problem... and your right only time will tell if its worthy fix or just BS... lol
Glad that I found this dedicated thread
I think the fix is way worse than the problem? Now I have to teach my wife.
thank you sharing your experiences
I got a D851 (G3 T-Mobile model) from ebay. I kept thinking it's the cable I used. I don't have this issue on other devices.
I am so glad you sharing all the info here. I was thinking about exchanging it after trying different cables and all does the same.
Thank you guys sharing your experiences here. :good: :highfive: :victory:
Best, J
After almost a year of flawless operation, the wireless charging on my Nexus 5 stopped working. Over a period of 4 days or so, it became intermittent and then stopped working completely. I have multiple wireless chargers and it fails to charge on all of them. Similarly, my N7 charges fine on all chargers, so I concluded my phone was bad.
After doing a TWRP backup, I did a warranty exchange with Google. Wireless charging initially worked fine on the replacement phone and I restored my TWRP backup. Again, over a few days, wireless charging became intermittent and then stopped completely. Again, my N5 fails on all of my chargers while my N7 works on all my chargers.
What could cause this? Could a rouge app be doing this? I'm planning to install a factory image to see if it charges then, but I haven't had time to do so yet.
Any thoughts? Thanks.
FletchF said:
After almost a year of flawless operation, the wireless charging on my Nexus 5 stopped working. Over a period of 4 days or so, it became intermittent and then stopped working completely. I have multiple wireless chargers and it fails to charge on all of them. Similarly, my N7 charges fine on all chargers, so I concluded my phone was bad.
After doing a TWRP backup, I did a warranty exchange with Google. Wireless charging initially worked fine on the replacement phone and I restored my TWRP backup. Again, over a few days, wireless charging became intermittent and then stopped completely. Again, my N5 fails on all of my chargers while my N7 works on all my chargers.
What could cause this? Could a rouge app be doing this? I'm planning to install a factory image to see if it charges then, but I haven't had time to do so yet.
Any thoughts? Thanks.
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Have you tried pressing down on the back of the phone in case some contacts are loose?
Lethargy said:
Have you tried pressing down on the back of the phone in case some contacts are loose?
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Click to collapse
Yeah worth doing this if it's been dropped or compressed in any way. There are various contact clips that need to be in place around the back. I had an issue when I removed my back. I had to push it down firmly around the edges and centre to get it working again. Although if it stopped again after a restore, it could well be software and a reset will determine that
Thanks guys. Yes, I have tried squeezing the back with no success. I am aware that there is an additional clip near the upper middle of the phone. It appears to be properly clipped in place. I should add that since this is a new (refurbished) phone, I have never removed the back or dropped the phone, so I haven't done anything that would loosen any of the contacts on the back cover.
Does it work when the phone is switched off? That should eliminate any software issues.
krs360 said:
Does it work when the phone is switched off? That should eliminate any software issues.
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Ah, of course!
I just tested both while off and while booted into recovery and it does not charge. So, the question is, am I really unlucky enough to get a phone with a bad charging mechanism after just returning a phone with the same fault? Or am I doing something to damage the phone? Is it possible that one of my wireless chargers is defective in a way that damages the phones charging circuit?
FletchF said:
Ah, of course!
I just tested both while off and while booted into recovery and it does not charge. So, the question is, am I really unlucky enough to get a phone with a bad charging mechanism after just returning a phone with the same fault? Or am I doing something to damage the phone? Is it possible that one of my wireless chargers is defective in a way that damages the phones charging circuit?
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That does sound pretty unlucky!
What current does each of your wireless chargers use? Mine is 1.2A, never tried a stronger charger. Not sure if a stronger current could damage it though.
Have you had a read of this thread? There's some pretty detailed testing done there.
Maybe @Datsun.510 might know?
krs360 said:
What current does each of your wireless chargers use? Mine is 1.2A, never tried a stronger charger. Not sure if a stronger current could damage it though.
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I don't know. My primary chargers are a Nokia DT-900 and DT-910. I think there are many people using those with the Nexus 5.
I finally called Google and they think I just got a bad replacement unit. I'm skeptical, but they're sending me another one, so we'll see.
FletchF said:
I finally called Google and they think I just got a bad replacement unit. I'm skeptical, but they're sending me another one, so we'll see.
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For the benefit of anyone with the same problem who reads this:
I've been using the 2nd replacement unit for almost 2 weeks now, and wireless charging still works fine. I still find it unlikely that I just happened to get a replacement with bad Qi charging, but I'm glad I requested another replacement. As expected, Google offered to replace it with no questions asked. Great customer service. (I thought I read somewhere that each purchase is only eligible for one warranty exchange. I suppose in my case, if they really sent me a bad one, I'd be upset if they refused.)
FletchF said:
Great customer service. (I thought I read somewhere that each purchase is only eligible for one warranty exchange. I suppose in my case, if they really sent me a bad one, I'd be upset if they refused.)
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Google is much better than any other company when it comes to these things
Today I noticed that galaxy s6 won't charge anymore. Tried different cables and chargers.
If I move charger cable a bit it, 'charging logo goes on' and nothing else. Also somehow I managed to turn on the device but it showed 0% and after couple sec it went off.
What could be the problem? Charging port or battery ?
Regards
Its been happening to as well.. but because I wet it once...
eddyys said:
Today I noticed that galaxy s6 won't charge anymore. Tried different cables and chargers.
If I move charger cable a bit it, 'charging logo goes on' and nothing else. Also somehow I managed to turn on the device but it showed 0% and after couple sec it went off.
What could be the problem? Charging port or battery ?
Regards
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Have you ever dropped it in water ?
Mine did this a few weeks ago until I blew into the charge port and then it was fine. It didn't really look that dirty so I was surprised it worked.
If you already replace the cables it must have something in the USB port on your phone, try cleaning with a thin pin, it helped me more than once.
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
eddyys said:
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
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Think you've got 2 options here, if you are capable of taking apart the phone you can see the level of corrosion and see if you can clean things up or take it to a 3rd party and get the charging port replaced.
sofir786 said:
Think you've got 2 options here, if you are capable of taking apart the phone you can see the level of corrosion and see if you can clean things up or take it to a 3rd party and get the charging port replaced.
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I had some experience when I was changing some parts for LG G4 and galaxy s4. Hopefully it's similar.
Do you think that I should replace that port? as it's charging now.
eddyys said:
I had some experience when I was changing some parts for LG G4 and galaxy s4. Hopefully it's similar.
Do you think that I should replace that port? as it's charging now.
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I think for the time being see how it goes, maybe what happened is when the charger was inserted at centre it may have worn away some of the corrosion on the pins when the contacts rubbed against each other, but long term id look at getting it replaced.
sofir786 said:
I think for the time being see how it goes, maybe what happened is when the charger was inserted at centre it may have worn away some of the corrosion on the pins when the contacts rubbed against each other, but long term id look at getting it replaced.
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That's really good point. I know that for the car you can use spray against corrosion and the corrosion goes away. Would that be something that can be used for the phone and some stick to clean it ?
eddyys said:
That's really good point. I know that for the car you can use spray against corrosion and the corrosion goes away. Would that be something that can be used for the phone and some stick to clean it ?
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You have to becareful with anything that's liquid based, as it could possibly cause a short so becareful with that.
The lg and s4 would have been a lot easier to work on. I've had a few lg phones apart since they always break on me and their one upside is that they were very easy to fix.
eddyys said:
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
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I'm form Israel and here we got lots of 3rd party phone labs that fixes phones.
If its like that there too, use them.