Wireless charging stopped working - Nexus 5 Q&A, Help & Troubleshooting

After almost a year of flawless operation, the wireless charging on my Nexus 5 stopped working. Over a period of 4 days or so, it became intermittent and then stopped working completely. I have multiple wireless chargers and it fails to charge on all of them. Similarly, my N7 charges fine on all chargers, so I concluded my phone was bad.
After doing a TWRP backup, I did a warranty exchange with Google. Wireless charging initially worked fine on the replacement phone and I restored my TWRP backup. Again, over a few days, wireless charging became intermittent and then stopped completely. Again, my N5 fails on all of my chargers while my N7 works on all my chargers.
What could cause this? Could a rouge app be doing this? I'm planning to install a factory image to see if it charges then, but I haven't had time to do so yet.
Any thoughts? Thanks.

FletchF said:
After almost a year of flawless operation, the wireless charging on my Nexus 5 stopped working. Over a period of 4 days or so, it became intermittent and then stopped working completely. I have multiple wireless chargers and it fails to charge on all of them. Similarly, my N7 charges fine on all chargers, so I concluded my phone was bad.
After doing a TWRP backup, I did a warranty exchange with Google. Wireless charging initially worked fine on the replacement phone and I restored my TWRP backup. Again, over a few days, wireless charging became intermittent and then stopped completely. Again, my N5 fails on all of my chargers while my N7 works on all my chargers.
What could cause this? Could a rouge app be doing this? I'm planning to install a factory image to see if it charges then, but I haven't had time to do so yet.
Any thoughts? Thanks.
Click to expand...
Click to collapse
Have you tried pressing down on the back of the phone in case some contacts are loose?

Lethargy said:
Have you tried pressing down on the back of the phone in case some contacts are loose?
Click to expand...
Click to collapse
Yeah worth doing this if it's been dropped or compressed in any way. There are various contact clips that need to be in place around the back. I had an issue when I removed my back. I had to push it down firmly around the edges and centre to get it working again. Although if it stopped again after a restore, it could well be software and a reset will determine that

Thanks guys. Yes, I have tried squeezing the back with no success. I am aware that there is an additional clip near the upper middle of the phone. It appears to be properly clipped in place. I should add that since this is a new (refurbished) phone, I have never removed the back or dropped the phone, so I haven't done anything that would loosen any of the contacts on the back cover.

Does it work when the phone is switched off? That should eliminate any software issues.

krs360 said:
Does it work when the phone is switched off? That should eliminate any software issues.
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Click to collapse
Ah, of course!
I just tested both while off and while booted into recovery and it does not charge. So, the question is, am I really unlucky enough to get a phone with a bad charging mechanism after just returning a phone with the same fault? Or am I doing something to damage the phone? Is it possible that one of my wireless chargers is defective in a way that damages the phones charging circuit?

FletchF said:
Ah, of course!
I just tested both while off and while booted into recovery and it does not charge. So, the question is, am I really unlucky enough to get a phone with a bad charging mechanism after just returning a phone with the same fault? Or am I doing something to damage the phone? Is it possible that one of my wireless chargers is defective in a way that damages the phones charging circuit?
Click to expand...
Click to collapse
That does sound pretty unlucky!
What current does each of your wireless chargers use? Mine is 1.2A, never tried a stronger charger. Not sure if a stronger current could damage it though.
Have you had a read of this thread? There's some pretty detailed testing done there.
Maybe @Datsun.510 might know?

krs360 said:
What current does each of your wireless chargers use? Mine is 1.2A, never tried a stronger charger. Not sure if a stronger current could damage it though.
Click to expand...
Click to collapse
I don't know. My primary chargers are a Nokia DT-900 and DT-910. I think there are many people using those with the Nexus 5.

I finally called Google and they think I just got a bad replacement unit. I'm skeptical, but they're sending me another one, so we'll see.

FletchF said:
I finally called Google and they think I just got a bad replacement unit. I'm skeptical, but they're sending me another one, so we'll see.
Click to expand...
Click to collapse
For the benefit of anyone with the same problem who reads this:
I've been using the 2nd replacement unit for almost 2 weeks now, and wireless charging still works fine. I still find it unlikely that I just happened to get a replacement with bad Qi charging, but I'm glad I requested another replacement. As expected, Google offered to replace it with no questions asked. Great customer service. (I thought I read somewhere that each purchase is only eligible for one warranty exchange. I suppose in my case, if they really sent me a bad one, I'd be upset if they refused.)

FletchF said:
Great customer service. (I thought I read somewhere that each purchase is only eligible for one warranty exchange. I suppose in my case, if they really sent me a bad one, I'd be upset if they refused.)
Click to expand...
Click to collapse
Google is much better than any other company when it comes to these things

Related

wireless charging on lollipop

anybody with the official circle case having issues with wireless charging after lollipop? any fix?
Really nobody?
I haven't been able to charge since the official lollipop OTA. Worked fine with KitKat. Frustrated by the lack of any attention this problem is getting!
jetshine said:
I haven't been able to charge since the official lollipop OTA. Worked fine with KitKat. Frustrated by the lack of any attention this problem is getting!
Click to expand...
Click to collapse
I know right, I'm surprise nobody else is having the issue or not even commenting on this. I went back to KitKat and is working fine.
I don't have a circle case. I put in a third party charging sticker and all was working well until Lollipop. With Lollipop, it starts to charge, it stops, it starts to charge, it stops. Chimes are going off constantly. I went back to the plug. I now wish I never got the the G-3. Wireless charging was important to me. My last two devices were nexus's. I will avoid carrier branded phones in the future.
that is what mine does and I have the official Circle Case, it will chirp as charging then 3-4 minutes later it will chirp again, it will do that for like 20 minutes then it will just stop charging at all.
I called LG and there solution was to go back to KitKat. lol
Somewhere I read that if you do a system restore, it "might" help. And much like yourself, I don't get why you don't hear much about this issue.
I have the circle case with PMA wireless charging; I'm using the duracell powermat. After upgrading to Lollipop, I noticed that there was some strange charging behavior. The phone would start to charge, then stop after about a minute - Then start again - then stop. Repeat.
It was so annoying, I ended up opening up the Duracell Powermat so I could disconnect that damn piezo speaker, as it would be making the "charge on/off" sound all the time.
The phone will charge - but not without this constant start/stop cycle.
I've pretty much resorted to just using a usb cable until there is an official fix.
-Ryan
Just came here looking for this - it's driving me crazy. I guess it's good to know that I'm not alone, but still.
I've got 2 powermat chargers - on my nightstand and on my desk at work. It was all fine until the LP update, now it's just constant on/off noise. The phone does seem to charge, but the charger talks a lot. Guess I'll be puling the speaker from them too.
I wonder if the non-ATT phones with Qi charging have this problem too, or if we're just the lucky ones?
StunGod said:
Just came here looking for this - it's driving me crazy. I guess it's good to know that I'm not alone, but still.
I've got 2 powermat chargers - on my nightstand and on my desk at work. It was all fine until the LP update, now it's just constant on/off noise. The phone does seem to charge, but the charger talks a lot. Guess I'll be puling the speaker from them too.
I wonder if the non-ATT phones with Qi charging have this problem too, or if we're just the lucky ones?
Click to expand...
Click to collapse
Knowing that it is not an issue only for me helps. There might be a solution down the road. Mine has an aftermarket charging sticker and not the circle case so I can't complain to ATT. Has anyone taken their phone back to ATT? They should all still be under warranty. I wonder what their take on it is.
wow this issue sucks. glad I didn't buy the circle case... I was literally clicks away from purchase but the price point turned me away!
hope everything works out for you guys. a simple software fix should be in the works. who knows where the blame should be placed on this one.
google / att / lg ? maybe all three!

Wireless Charging Issues?

All,
I purchased the Note 5 from Best Buy, yesterday, and received the free charging pad. I used the charging pad for the first time last night while I was sleeping. I woke up a couple of times during the night and noticed that the charging pad was flashing blue and the phone was not charging. I pulled the phone off, waited about 30 seconds, then put the phone back on an it started to charge again. I did this three times and it always ended up back with the flashing blue light. Doing some research this morning, a flashing blue light indicates the phone is not placed on the charging pad correctly. I had try to make sure the phone was properly centered on the pad each time. Has anyone else been battling a similar issue? Thanks in advance.
Yes I had the same problem here and I think that's same solution fix it once I got it centered where the Samsung word on the charger is Horizontal with the Device and I get a good connection everytime
Sent from my SM-N920V using Tapatalk
waco2hot33 said:
Yes I had the same problem here and I think that's same solution fix it once I got it centered where the Samsung word on the charger is Horizontal with the Device and I get a good connection everytime
Sent from my SM-N920V using Tapatalk
Click to expand...
Click to collapse
Thank you for the response. I have been messing with it this morning and it does seem to be ok if I really make sure it is centered. I guess it is just really sensitive with alignment. I will see how it goes tonight. With my previous wireless base, it would always have issues after the phone was on it for 4+ hours. I am hoping that is not the case here.
Yeah. I had issues with it last night. It started charging right when I put it on there but sometime right after I went to sleep, it must've stopped working.
Sent from my SM-N920V using Tapatalk
Juice3250 said:
Yeah. I had issues with it last night. It started charging right when I put it on there but sometime right after I went to sleep, it must've stopped working.
Sent from my SM-N920V using Tapatalk
Click to expand...
Click to collapse
I also experienced the issue again last night. It just stops working after the phone has been on the wireless charger for a while. It looks like wireless charging overnight is not an option . Has anyone had success with wireless charging for an extended period of time and had the phone get to and stay at 100%?
I had to turn daydream on. Mine would start flashing blue after the screen timed out. I have daydream set to activate while charging and no issues since.
ajrich80 said:
I had to turn daydream on. Mine would start flashing blue after the screen timed out. I have daydream set to activate while charging and no issues since.
Click to expand...
Click to collapse
The problem with that is I want to charge the phone in my bedroom while I am sleeping...I do not want the extra light from the screen I guess I could just create a black photo and have it use only that one.
PrsnlCrcl said:
The problem with that is I want to charge the phone in my bedroom while I am sleeping...I do not want the extra light from the screen I guess I could just create a black photo and have it use only that one.
Click to expand...
Click to collapse
I use Google clock and the light from the charger is brighter than the dim clock on the screen
PrsnlCrcl said:
All,
I purchased the Note 5 from Best Buy, yesterday, and received the free charging pad. I used the charging pad for the first time last night while I was sleeping. I woke up a couple of times during the night and noticed that the charging pad was flashing blue and the phone was not charging. I pulled the phone off, waited about 30 seconds, then put the phone back on an it started to charge again. I did this three times and it always ended up back with the flashing blue light. Doing some research this morning, a flashing blue light indicates the phone is not placed on the charging pad correctly. I had try to make sure the phone was properly centered on the pad each time. Has anyone else been battling a similar issue? Thanks in advance.
Click to expand...
Click to collapse
You have to have something creating a small gap between the phone and the charger, I had the same issue and found the answer in some thread I can't find now. I just put a couple pieces of paper in between the phone and the wireless charger I guess because it works through some sort of electronic field the phone without a case sitting right on top is too close. Either way when I get my case the issue should be gone but put something there and that should do it, mine charges all the way now and it's fast.
gotsaved289 said:
You have to have something creating a small gap between the phone and the charger, I had the same issue and found the answer in some thread I can't find now. I just put a couple pieces of paper in between the phone and the wireless charger I guess because it works through some sort of electronic field the phone without a case sitting right on top is too close. Either way when I get my case the issue should be gone but put something there and that should do it, mine charges all the way now and it's fast.
Click to expand...
Click to collapse
Well, I picked up a case today and am still having the same issues .
My girlfriend works for Samsung, she told me the issue lies within verizon's software with the new note 5's, and they are working on an update. Mine does the same thing on a Samsung pad that worked fine for my note 4 with wireless case back. Apparently it happens every time the phone receives any kind of notification, I'm going to place the phone on airplane mode tonight to see if that works. Case/no case is not the issue.
Mpower14 said:
My girlfriend works for Samsung, she told me the issue lies within verizon's software with the new note 5's, and they are working on an update. Mine does the same thing on a Samsung pad that worked fine for my note 4 with wireless case back. Apparently it happens every time the phone receives any kind of notification, I'm going to place the phone on airplane mode tonight to see if that works. Case/no case is not the issue.
Click to expand...
Click to collapse
That is interesting. I just stopped by a Best Buy store and talked with the Samsung rep. He said he has the same issues and thought it was a problem with the charger. Best Buy said they would let me exchange it for a different charger, but I may wait to see if an update can fix it. Thanks for sharing!
The problem is using it without a case. The charger is assuming there is a case and if there is no space between the phone and the charger it will stop charging after a few minutes because the voltage is too strong when they are too close. Put a few pieces of paper in between and you should be fine. Or get a case.
Sent from my SM-N920V using XDA Free mobile app
tbonephile said:
The problem is using it without a case. The charger is assuming there is a case and if there is no space between the phone and the charger it will stop charging after a few minutes because the voltage is too strong when they are too close. Put a few pieces of paper in between and you should be fine. Or get a case.
Sent from my SM-N920V using XDA Free mobile app
Click to expand...
Click to collapse
Have a case on and it seems to be working fine. Never tried it without a case though.
tbonephile said:
The problem is using it without a case. The charger is assuming there is a case and if there is no space between the phone and the charger it will stop charging after a few minutes because the voltage is too strong when they are too close. Put a few pieces of paper in between and you should be fine. Or get a case.
Sent from my SM-N920V using XDA Free mobile app
Click to expand...
Click to collapse
I no longer have the Samsung charger, but when I did, I could not get it to work even after adding a case and paper. I think some carriers seem to have more issues. I am on Verizon.
PrsnlCrcl said:
I no longer have the Samsung charger, but when I did, I could not get it to work even after adding a case and paper. I think some carriers seem to have more issues. I am on Verizon.
Click to expand...
Click to collapse
I'm on Verizon and mine works fine. It took me a few minutes to get it placed on the charger correctly but it works great. Also, I came from the s6 and it would charger as well but I would wake up with only 80 something percent since once it charges to 100 it stopped charging. The N5 however if it discharges to a certain point it apparently restarts the charging process.
Tried 2 of the Samsung wireless chargers and both had the same problem on the S6 Edge + and the Note 5. The Samsung rep at Best Buy said that the workaround is to put the phone in daydream mode. She said the Note 5 and S6 Edge + go into too deep of a sleep. She said to use the work around or we have to wait for the fast wireless charger to be released.
Has anyone confirmed that the Verizon Note 5 will not have the blinking blue light not charging problem? I haven't seen any OTA updates to fix this issue on Verizon like others have reported that AT&T did.
dja2k
No, I'm still having the blue blinking light on the samsung fast wireless charger (it happens a little while after placing the phone on it). Basically makes the charger useless for now until we get an update. It's a shame because I bought the official Samsung charger and I'm having to resort to plugging in my phone still.
Verizon has never been quick to release phone updates, so it is likely still in "testing" phase....
wireless charging
SwordOfWar said:
Verizon has never been quick to release phone updates, so it is likely still in "testing" phase....
Click to expand...
Click to collapse
wish we could be testers

Galaxy s6 won't charge?

Today I noticed that galaxy s6 won't charge anymore. Tried different cables and chargers.
If I move charger cable a bit it, 'charging logo goes on' and nothing else. Also somehow I managed to turn on the device but it showed 0% and after couple sec it went off.
What could be the problem? Charging port or battery ?
Regards
Its been happening to as well.. but because I wet it once...
eddyys said:
Today I noticed that galaxy s6 won't charge anymore. Tried different cables and chargers.
If I move charger cable a bit it, 'charging logo goes on' and nothing else. Also somehow I managed to turn on the device but it showed 0% and after couple sec it went off.
What could be the problem? Charging port or battery ?
Regards
Click to expand...
Click to collapse
Have you ever dropped it in water ?
Mine did this a few weeks ago until I blew into the charge port and then it was fine. It didn't really look that dirty so I was surprised it worked.
If you already replace the cables it must have something in the USB port on your phone, try cleaning with a thin pin, it helped me more than once.
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
eddyys said:
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
Click to expand...
Click to collapse
Think you've got 2 options here, if you are capable of taking apart the phone you can see the level of corrosion and see if you can clean things up or take it to a 3rd party and get the charging port replaced.
sofir786 said:
Think you've got 2 options here, if you are capable of taking apart the phone you can see the level of corrosion and see if you can clean things up or take it to a 3rd party and get the charging port replaced.
Click to expand...
Click to collapse
I had some experience when I was changing some parts for LG G4 and galaxy s4. Hopefully it's similar.
Do you think that I should replace that port? as it's charging now.
eddyys said:
I had some experience when I was changing some parts for LG G4 and galaxy s4. Hopefully it's similar.
Do you think that I should replace that port? as it's charging now.
Click to expand...
Click to collapse
I think for the time being see how it goes, maybe what happened is when the charger was inserted at centre it may have worn away some of the corrosion on the pins when the contacts rubbed against each other, but long term id look at getting it replaced.
sofir786 said:
I think for the time being see how it goes, maybe what happened is when the charger was inserted at centre it may have worn away some of the corrosion on the pins when the contacts rubbed against each other, but long term id look at getting it replaced.
Click to expand...
Click to collapse
That's really good point. I know that for the car you can use spray against corrosion and the corrosion goes away. Would that be something that can be used for the phone and some stick to clean it ?
eddyys said:
That's really good point. I know that for the car you can use spray against corrosion and the corrosion goes away. Would that be something that can be used for the phone and some stick to clean it ?
Click to expand...
Click to collapse
You have to becareful with anything that's liquid based, as it could possibly cause a short so becareful with that.
The lg and s4 would have been a lot easier to work on. I've had a few lg phones apart since they always break on me and their one upside is that they were very easy to fix.
eddyys said:
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
Click to expand...
Click to collapse
I'm form Israel and here we got lots of 3rd party phone labs that fixes phones.
If its like that there too, use them.

Anyone had issues with the phone charger?

Anyone had issues with the phone charger?
My girlfriend is using an S7 and she has a lot of problems with the charger. Phone is not rooted or any custom ROM. Just stock. I replaced the chargers twice until now. The first one took almost a year to break. This one took like 6 months or so.. Has anyone encountered this type of issue before? All the chargers are taken directly from Samsung.
Charger starts to show signs of malfunction when it's missing the fast charge option or not charging at all. Then it returns to normal. Then in a matter of days the charger is not working anymore.
Phone variant is G930F. I'll attach a screen of Ampere after the last "charging" with the broken charger. It took the print screen after a minute or so. It's hard to keep a girl away from her phone.
P.S. Charger is 100% broken as I'm not able to charge my phone with it, so I just want to know if this is a phone issue or a voltage issue.
Sounds more likely that the phone is damaging the chargers vs you constantly getting bad charger replacements
Had mine a year now with no signs of problems and fast charging still working fine
*Detection* said:
Sounds more likely that the phone is damaging the chargers vs you constantly getting bad charger replacements
Had mine a year now with no signs of problems and fast charging still working fine
Click to expand...
Click to collapse
Yeah thought about the same thing. But I don't really understand how this is happening.
doriandiaconu said:
Yeah thought about the same thing. But I don't really understand how this is happening.
Click to expand...
Click to collapse
Unless there's a problem with your mains power socket you use for charging mostly / house electrics?
*Detection* said:
Unless there's a problem with your mains power socket you use for charging mostly / house electrics?
Click to expand...
Click to collapse
Yeah that is my first guess. I bought a new charger and I'll ask her to use another place to charge her phone.
Thanks for the help!
doriandiaconu said:
Yeah that is my first guess. I bought a new charger and I'll ask her to use another place to charge her phone.
Thanks for the help!
Click to expand...
Click to collapse
Good luck, sounds an annoying problem!
doriandiaconu said:
Anyone had issues with the phone charger?
My girlfriend is using an S7 and she has a lot of problems with the charger. Phone is not rooted or any custom ROM. Just stock. I replaced the chargers twice until now. The first one took almost a year to break. This one took like 6 months or so.. Has anyone encountered this type of issue before? All the chargers are taken directly from Samsung.
Charger starts to show signs of malfunction when it's missing the fast charge option or not charging at all. Then it returns to normal. Then in a matter of days the charger is not working anymore.
Phone variant is G930F. I'll attach a screen of Ampere after the last "charging" with the broken charger. It took the print screen after a minute or so. It's hard to keep a girl away from her phone.
P.S. Charger is 100% broken as I'm not able to charge my phone with it, so I just want to know if this is a phone issue or a voltage issue.
Click to expand...
Click to collapse
You should bring it to the service center, and they will check the port for you. Thing is, the port might be bad, and for this reason it kills all the chargers you buy as a replacement. A sign of this if the charger cable gets very hot on the end closer to the port. I mean the micro usb plug itself. But thats one thing, if it isn't happening, the port could still be broken. You should go see if the port is fine. If it is, then I suspect it as a voltage issue in the house, or something. So worth checking that too. Hope you still have a guarantee on the phone. Because then they supposed to fix it no cost. You sholud try if data transfer is working through cable. If not then it shows again, port issue. If you don't want to to use the phone connected to a PC, or otherwise an easy solution could be buying a wireless charger. So then you didn't fixed the port, but the phone will be charging. But first make sure it's not the houses voltage problem, or the wallplug, because if it is, then it can ruin your wireless charger too.
Thats all I can help. Hope it helps.
Regards, and Good Luck fixing it!
Tados99 said:
You should bring it to the service center, and they will check the port for you. Thing is, the port might be bad, and for this reason it kills all the chargers you buy as a replacement. A sign of this if the charger cable gets very hot on the end closer to the port. I mean the micro usb plug itself. But thats one thing, if it isn't happening, the port could still be broken. You should go see if the port is fine. If it is, then I suspect it as a voltage issue in the house, or something. So worth checking that too. Hope you still have a guarantee on the phone. Because then they supposed to fix it no cost. You sholud try if data transfer is working through cable. If not then it shows again, port issue. If you don't want to to use the phone connected to a PC, or otherwise an easy solution could be buying a wireless charger. So then you didn't fixed the port, but the phone will be charging. But first make sure it's not the houses voltage problem, or the wallplug, because if it is, then it can ruin your wireless charger too.
Thats all I can help. Hope it helps.
Regards, and Good Luck fixing it!
Click to expand...
Click to collapse
Any idea on how can I discretely check the voltage? Me and her are not living together.
doriandiaconu said:
Any idea on how can I discretely check the voltage? Me and her are not living together.
Click to expand...
Click to collapse
Well thats not an easy one. But I don't really think that's the issue here. If she isn't living in an old house, then there is very little chance of a problem with the curcits. You should ask her if she had any random power breaks or such things in her house. Or light bulbs going wrong too fast. But as I said, I don't think thats the problem. It will be the port, I just mentioned the voltage as a possibility, and the thing what you should keep in mind.
So I suggest Her buying a wireless charger, as her phone is an S7, she can do that. But if I were in her situation I would bring it for a check to Samsung, or wherever she bought the phone (ofcourse if she still has a guarantee as I mentioned earlier). To tell the truth, as I see the problem is with the port, and depending on what you said, I don't think a home solution or buying another charger would be enough in this case.
That's why I mentioned trying wireless charging, because thats not using the port. I hope she can get the problem fixed soon. Poor girl without a phone...
Tados99 said:
Well thats not an easy one. But I don't really think that's the issue here. If she isn't living in an old house, then there is very little chance of a problem with the curcits. You should ask her if she had any random power breaks or such things in her house. Or light bulbs going wrong too fast. But as I said, I don't think thats the problem. It will be the port, I just mentioned the voltage as a possibility, and the thing what you should keep in mind.
So I suggest Her buying a wireless charger, as her phone is an S7, she can do that. But if I were in her situation I would bring it for a check to Samsung, or wherever she bought the phone (ofcourse if she still has a guarantee as I mentioned earlier). To tell the truth, as I see the problem is with the port, and depending on what you said, I don't think a home solution or buying another charger would be enough in this case.
That's why I mentioned trying wireless charging, because thats not using the port. I hope she can get the problem fixed soon. Poor girl without a phone...
Click to expand...
Click to collapse
Yeah, I would've sent it to warranty if she had any. She doesn't know much about phones so I feel responsible with this matter.
I think wireless charger is the best solution.
doriandiaconu said:
Yeah, I would've sent it to warranty if she had any. She doesn't know much about phones so I feel responsible with this matter.
I think wireless charger is the best solution.
Click to expand...
Click to collapse
Yeah I think so too. And you know. There is the swag in that She can show to friends like: "Look my phone is charging without plugged in" or something like that.
Hope that really will help Make sure to send feedback if you fixed it somehow. I'm now planning to buy an S7, so I hope this is a one-of-a-kind problem.
Anyways Good luck really. If she buys a wireless charger make sure she is buying an original Samsung one, because that has fast charge included, and it will sure not ruin the phone.
I'm the one buying stuff here. Haha. Not interested in second hand/fake/refurbished phones.
She got the phone unsealed with "one hour use before" from a local "dealer". I don't approve this and I don't trust him. Apparently he's a good friend with some of her family's friends.
Still returning a phone after one hour of use is not something someone would do if it was working ok. He told me the other user loves Apple more.
Even though i think the other user didn't notice the voltage issue, as it took almost a year for me, until the first charger broke down.
But i prefer sealed products. Even though they don't have warranty as I flash a lot of stuff.
I'm also interested in buying an S7. I have been for the past year. But unfortunately I had to support my mom with some "donations". It's a damn good phone.
Will write here once I manage to get the Wireless Charger. Thank you for your help.
doriandiaconu said:
I'm the one buying stuff here. Haha. Not interested in second hand/fake/refurbished phones.
She got the phone unsealed with "one hour use before" from a local "dealer". I don't approve this and I don't trust him. Apparently he's a good friend with some of her family's friends.
Still returning a phone after one hour of use is not something someone would do if it was working ok. He told me the other user loves Apple more.
Even though i think the other user didn't notice the voltage issue, as it took almost a year for me, until the first charger broke down.
But i prefer sealed products. Even though they don't have warranty as I flash a lot of stuff.
I'm also interested in buying an S7. I have been for the past year. But unfortunately I had to support my mom with some "donations". It's a damn good phone.
Will write here once I manage to get the Wireless Charger. Thank you for your help.
Click to expand...
Click to collapse
Okay so hi again! Just a quick update here. Maybe if someone reads later. So I was watching this video for fun:
There is a part of the video where he disconnects the battery. He clearly says that the micro-usb port and the wireless charging part is connected with a different cable. Thus the wireless charging still works, even if the port is broke.
I thought it was good to mention this, I was sure about this before, but here you can see clear confirmation on it. The part in question is somewhere in the middle of the video.
So if you manage to screw up your port, wireless charging will be still functional for sure!
Hope I could help!
Tados
Everything works fine with the wireless charger!
Thanks!
doriandiaconu said:
Everything works fine with the wireless charger!
Thanks!
Click to expand...
Click to collapse
I'm glad it worked Happy I could help

Can't charge or turn on

Hello everyone! I have some problem with my Pixel. I was recording a video in 4k and the phone was charging during the recording. Then I found, that there is just 6% of the battery, made it at least 50%, took the phone off the charging and since then I can't charge, turn it on, start into bootloader, because there is no indications at all, just after pressing power and volume down for about 30 seconds, there is some vibration - I don't know what does it means. What can I do?
If the power is off, you should definitely be able to charge. I see a few possibilities:
The charger is bad
The cable is bad
The charging port on the phone is dirty or corroded
The charging port is broken
Hopefully it's not the last one, but try to eliminate the other possibilities. Be careful when trying to clean the port, so you don't damage or scratch anything. I've read at least one person post that they were able to get some goop out, and then their phone charged normally after that.
Good luck!
post-mortem said:
If the power is off, you should definitely be able to charge. I see a few possibilities:
The charger is bad
The cable is bad
The charging port on the phone is dirty or corroded
The charging port is broken
Hopefully it's not the last one, but try to eliminate the other possibilities. Be careful when trying to clean the port, so you don't damage or scratch anything. I've read at least one person post that they were able to get some goop out, and then their phone charged normally after that.
Good luck!
Click to expand...
Click to collapse
Everything with the charging is going well, because I'm using the original cable, with charges my second device right now. The charging port was okey, because it was charging while recording video. The cable was plugged in for a few hours, so the phone should be charged. That's why I still have the question: "What's happened to my Pixel?"
Your motherboard could potentially be gone. Here's my story.
I had a Pixel that I loved and adored. It began to have random reboots. I'd be doing something, and the phone would reboot. It happened sporadically, but was a nuisance because when I'm on call at night, my paging app doesn't start in the background after a restart, so I began missing some nighttime pages. Only happened twice, but it's a bit unacceptable in my line of work.
Eventually the reboots happened more frequently, and then one day it wouldn't turn back on. I tried everything and all i would get with long presses of the power button was a blip of a vibration motor. I talked through Google Support who recommended uBreakIFix. I sent the phone to them (after purchasing a used craigslist replacement) and they said a motherboard replacement was needed. Literally everything in the phone was in perfect condition, I had the phone in a protective case with screen cover since day 1 and there was no water damage. They also couldn't get it to power on. The slight vibration you're mentioning is exactly the issue I ran into and a motherboard replacement is 300+ dollars so I had to call it a loss.
Oh, God... But is there any answer about why this happens?
jakegub said:
Your motherboard could potentially be gone. Here's my story.
I had a Pixel that I loved and adored. It began to have random reboots. I'd be doing something, and the phone would reboot. It happened sporadically, but was a nuisance because when I'm on call at night, my paging app doesn't start in the background after a restart, so I began missing some nighttime pages. Only happened twice, but it's a bit unacceptable in my line of work.
Eventually the reboots happened more frequently, and then one day it wouldn't turn back on. I tried everything and all i would get with long presses of the power button was a blip of a vibration motor. I talked through Google Support who recommended uBreakIFix. I sent the phone to them (after purchasing a used craigslist replacement) and they said a motherboard replacement was needed. Literally everything in the phone was in perfect condition, I had the phone in a protective case with screen cover since day 1 and there was no water damage. They also couldn't get it to power on. The slight vibration you're mentioning is exactly the issue I ran into and a motherboard replacement is 300+ dollars so I had to call it a loss.
Click to expand...
Click to collapse
Oh, God... But is there any answer about why this happens?
If you look around, this is not an uncommon issue although it’s also not that widespread. I tried to argue with Google that this was a hardware defect that needs to be covered by extended warranty replacement but they wouldn’t have it. I even argued that the random reboots that I first chatted with support about while my device was in warranty were a symptom of the same issue, but they still wouldn’t replace the phone.
jakegub said:
If you look around, this is not an uncommon issue although it’s also not that widespread. I tried to argue with Google that this was a hardware defect that needs to be covered by extended warranty replacement but they wouldn’t have it. I even argued that the random reboots that I first chatted with support about while my device was in warranty were a symptom of the same issue, but they still wouldn’t replace the phone.
Click to expand...
Click to collapse
Does this happens on the 2nd and 3rd Pixel versions?
I've had my Pixel 2 for a while now and haven't had any unusual behavior. I love my pixel 2.
another case
jakegub said:
If you look around, this is not an uncommon issue although it’s also not that widespread. I tried to argue with Google that this was a hardware defect that needs to be covered by extended warranty replacement but they wouldn’t have it. I even argued that the random reboots that I first chatted with support about while my device was in warranty were a symptom of the same issue, but they still wouldn’t replace the phone.
Click to expand...
Click to collapse
I had a similar problem, possibly the same. My Pixel 1 rebooted randomly, but pretty rarely, like once every several months. One morning it rebooted and then a few minutes later died for good. Unlike your phone though, pushing power + down-arrow didn't do anything. At the google-recommended repair store, they tried obvious things like changing the battery and nothing worked. They said that the charging cable drew a negligible amount of current, something like 50-80mA if I remember right.
What is "extended warranty replacement"? When I talked to Google, they said that since my phone was 21 months old, they wouldn't do anything for me.
aram_h said:
I had a similar problem, possibly the same. My Pixel 1 rebooted randomly, but pretty rarely, like once every several months. One morning it rebooted and then a few minutes later died for good. Unlike your phone though, pushing power + down-arrow didn't do anything. At the google-recommended repair store, they tried obvious things like changing the battery and nothing worked. They said that the charging cable drew a negligible amount of current, something like 50-80mA if I remember right.
What is "extended warranty replacement"? When I talked to Google, they said that since my phone was 21 months old, they wouldn't do anything for me.
Click to expand...
Click to collapse
Yeah your mobo is shot and so is mine.
The extended warranty was a $100 add-on when you bought the phone to insure it for 2 years. This is a scam. Any issues you will find on these devices will have occurred and made themselves known within the first 3 months or 3 years after having the phone. Having bought the warranty also means nothing from a customer service point of view as they will refuse to work with you on anything about the phone if it is more than 15 days past warranty expiration even if you have NEVER made a claim and the problem is an obvious hardware defect that you wouldn't ever assume needed to be fixed until it's already too late and your device is no longer functional

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