Related
Yesterday my wifi, Bluetooth and tether stopped working mid day while the phone was on. I am running rooted 4.4.3 with xposed and gravity box. The wifi button is grayed out and the Bluetooth button will move to the right then immediately goes back to the left off position.
I have rebooted, factory data reset, restored to 4.4.2, restored to 4.4.1 stock, tried it with the SIM card out etc. and the problem still persists.
I have tried on several wifi networks to eliminate routers etc.
Last night I turned the phone off overnight. In the morning everything worked again for about 10 minutes and then back to the same problem. Wifi literally shut off before my eyes while it was downloading updates.
I really hate to have to send it in and be without a phone, but I'm running out of alternatives.
Any help would be appreciated.
If youve reset and flashed the stock images there isn't much left that can be a software issue
Sent from my Nexus 5 using Tapatalk
Talked to Google
rootSU said:
If youve reset and flashed the stock images there isn't much left that can be a software issue
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I called Google. They had me unroot and return to factory stock image before troubleshooting. After doing this the problem persisted and they are sending me a new phone. I was a little worried about warranty since I have read conflicting accounts of the effect of root on Googles Warranty process, but it appears not to be a problem.
Google openly admit that if it's an obvious hardware problem unrelated to rooting, they will honour the warranty
Going to LG directly may be different though.
Sent from my Nexus 5 using Tapatalk
as long as its hardware thats the issue, google will except a rooted phone with a custom rom/kernel. they are very good about it. there is a reason why google gifted us the fastboot oem unlock with the first nexus, nexus one. it wont void your warrent if you buy from google.
I used Nexus 5 about 9 month, and I often encounter random reboot issue. I used Android 4.4.2, 4.4.3, 4.4.4, and the latest Android 5.0, the issue is still often occurred. Most reboot reason was caused by wdog_bite, sometime it was due to kernel panic.
I only used stock rom, and my Nuxus 5 was never rooted. I ran the factory reset several times, but the issue was still occurred.
I also returned it to LG Taiwan twice (In Taiwan, we cannot buy Nexus 5 from Google Play). But LG Taiwan tested and verified my Nexus 5, and said there was no any hardware issue, so just only flash the Android OS again and return to me.
Now, I still got reboot issue several times in one day even if I didn't install any 3rd party apps.
I have no idea about this. I am also very confused. If this is software issue, there should be most people encounter this problem.
I doubt it maybe caused by faulty RAM, but I didn't find any tool or apps can do RAM read/write test or RAM stress test.
Does anyone know if there is tool or app can do the RAM read/write test? Or how should I do for my Nexus 5?
I also attached recent last_kmsg for reference.
that seems like your radio hardware or something conected to it is failing, try different modems, if still dosent work then rma my friend.
i had almost something like that back in my n4,everyday i would get an AP Watchdog crash causing kernel panic, i sent to lg and they said that it was the battery,not sending the correct voltage to the board, they exchanged it and it didnt give that problem anymore.
if they still dont exchange or dont repair your phone i (enphase on the I) would format all partitions on the phone, so it wont turn on anymore (haha i doubt this time they wouldnt exchange the board).
I just updated to Oreo via OTA and the phone worked great for a day. After that, I couldn't make calls and people couldn't call me. My phone would randomly reboot or get stuck on the G logo.
I wiped and reinstalled Oreo, and now the same thing is happening. Plus I see this weird 'colourful static' after trying to make a call, before my phone just shuts off. I tried safe mode and the same thing happens.
Currently in an urgent situation where I need my phone to be functioning, hoping someone here can help.
Thanks
I am having exactly the same issues since the Oreo OTA. If I reboot the phone, the issues go away for a while, but eventually it's back to problems where I'm unable to make/receive calls, screen is flickering (even that colored static you mentioned), lag when unlocking the phone, etc.
Have you found out anything?
erc. said:
I am having exactly the same issues since the Oreo OTA. If I reboot the phone, the issues go away for a while, but eventually it's back to problems where I'm unable to make/receive calls, screen is flickering (even that colored static you mentioned), lag when unlocking the phone, etc.
Have you found out anything?
Click to expand...
Click to collapse
I have no such problems. I am running stock. It is running really smooth. I also have september security update. Unfortunately, only thing I can suggest is factory reset.
rohitece06 said:
I have no such problems. I am running stock. It is running really smooth. I also have september security update. Unfortunately, only thing I can suggest is factory reset.
Click to expand...
Click to collapse
I am also running stock, never rooted, never unlocked the bootlader, also running the september security update. I have factory reset, and I have even run into the issues while using the phone in Safe Mode. There are a number of people with similar issues leaving feedback on Google's issue tracker, but I was hoping to find someone who maybe has found a solution.
erc. said:
I am also running stock, never rooted, never unlocked the bootlader, also running the september security update. I have factory reset, and I have even run into the issues while using the phone in Safe Mode. There are a number of people with similar issues leaving feedback on Google's issue tracker, but I was hoping to find someone who maybe has found a solution.
Click to expand...
Click to collapse
I am sorry to hear that man! I hope you/google figures it out.... may be try flashing the factory image manually.
I'm having the same issues and verizon Chat support told me they are having issues with the OS upgrade and the Pixel. Did the factory reset and everything else. Replacement phone coming now. If it's the Oreo OS, I bet it's going to have the same problem... This is a major problem, as I am a single Dad and have a long drive to get my daughter - do they really want me to text while I drive instead of calling?? This is Day 5 of this issue and 4 trips to their stores.... ugh. Suggestions?
Update
Just wanted to post an update. After factory resetting a few times the problem persisted. I sent it back to my wireless carrier and they sent it to Google. In the meantime I had a loaner phone from my carrier. Google sent back a refirb (it was practically new with new screen and camera), and the issue hasn't come back in the new phone. My suggestion is to send back to your carrier to get a replacement. Good luck!
i am on stock too (from google store), oreo update and have exactly the same problem, it also occurs with "ok google".
after reboot, calls and "Ok google" work perfect so the mic is okay. but sooon after it just stops working and i got randoom reboots.
same is happening in "safe mode"
i did factory reset via android and id did not help.
now i tried a factory reset via boot menu and will check it out.
Hello all, my old Nexus 5's wifi stopped working back in January for no apparent reason. Everytime I tried turning it on for some strange reason it just Grey's out. The MAC Address is also really weird. I tried looking for a solution but to no avail. I'm starting to think that it's a hardware issue. These are what I've done so far for the past 4 months or so:
- rebooted the phone
- wiped the cache
- wiped data using TWRP
- letting the battery drain and charging it again after a couple weeks
- smacking the back side on my hand (lightly of course)
Any help would be much appreciated. Also, it's not my primary phone anymore so I can't tell whether cellular connection would be working or not.
Just did a factory reset and wiped everything, still nothing. MAC Address is just a solid 2.00.000.00. Also, Bluetooth still works.
Try running a stock 4.4 or 5.01 rom. If the problem still exists, I'd say it's a hardware issue.
audit13 said:
Try running a stock 4.4 or 5.01 rom. If the problem still exists, I'd say it's a hardware issue.
Click to expand...
Click to collapse
I flashed stock marshmallow but I couldn't find Lollipop or KitKat anywhere on Google's website, only marshmallow.
https://developers.google.com/android/images#hammerhead
audit13 said:
https://developers.google.com/android/images#hammerhead
Click to expand...
Click to collapse
Ahh okay I see them now. Thanks, I'll update what happens once I get the chance to do it
audit13 said:
https://developers.google.com/android/images#hammerhead
Click to expand...
Click to collapse
Keeps giving me an error Everytime I try flashing the latest KitKat/lollipop. Only marshmallow works
Hmm, I had a similar problem few months ago, tried flashing the latest stock firmware; didn't help and then moved back to a custom ROM. Strangely, it didn't work at that time too but kept the phone the same for an hour and out of nowhere it started working. Seems like the phone is really dying now.
xsacter said:
Keeps giving me an error Everytime I try flashing the latest KitKat/lollipop. Only marshmallow works
Click to expand...
Click to collapse
What is the error? Did you try flashing each img file separately rather than using flashall?
rajatgupta1998 said:
Hmm, I had a similar problem few months ago, tried flashing the latest stock firmware; didn't help and then moved back to a custom ROM. Strangely, it didn't work at that time too but kept the phone the same for an hour and out of nowhere it started working. Seems like the phone is really dying now.
Click to expand...
Click to collapse
Damn you got lucky then. I think mine is just a hardware issue, which is much worse.
audit13 said:
What is the error? Did you try flashing each img file separately rather than using flashall?
Click to expand...
Click to collapse
Gives me an error about MDU or something like that. I'll send a screenshot in a bit
Still doesn't work for me. I'm gonna try taking apart the phone to see if the wifi chip is ok, hopefully it's not a hardware issue.
Same problem here, even on custom ROMs and factory images,
Is there any hardware solution? Maybe an external WiFi antenna or something like that?
Ph4 said:
Same problem here, even on custom ROMs and factory images,
Is there any hardware solution? Maybe an external WiFi antenna or something like that?
Click to expand...
Click to collapse
Not that I know of unfortunately. Guess we'll have to buy a new Mobo for the phone
Hi guys! Since today I hopped on the "activating wifi" train too!
I'm on Lineage 14.1 CAF, and did a full wipe and flash, no changes.
I followed a guide in a post here on XDA to recreate the MAC address file, after that wifi worked for a couple of minutes, then went down again.
I thought about flashing MM stock image, but after reading your posts I think i'll keep my phone this way until I buy an OP6.
Luckily I have 15Gb of cellular data
What I did was I opened the phone and took out the motherboard and disconnected the battery from everything, then took out the heatsink that's on top of the wifi chip. It worked for a bit then it stopped working for good. It definitely has to be a software issue because Bluetooth is working fine.
It could be a hardware problem. I have two Nexus 5 motherboards where the wifi tries to turn on and, eventually, the slider goes back to the off position.
audit13 said:
It could be a hardware problem. I have two Nexus 5 motherboards where the wifi tries to turn on and, eventually, the slider goes back to the off position.
Click to expand...
Click to collapse
Damn, I guess I'll have to change the motherboard to get it working again. I might just sell it as is or for parts since it hasn't been my main phone for a while. But I did want to give it to my nephew...
My Solution {Nexus 5 stuck on "Turning wifi on"}
xsacter said:
Hello all, my old Nexus 5's wifi stopped working back in January for no apparent reason. Everytime I tried turning it on for some strange reason it just Grey's out. The MAC Address is also really weird. I tried looking for a solution but to no avail. I'm starting to think that it's a hardware issue. These are what I've done so far for the past 4 months or so:
- rebooted the phone
- wiped the cache
- wiped data using TWRP
- letting the battery drain and charging it again after a couple weeks
- smacking the back side on my hand (lightly of course)
Any help would be much appreciated. Also, it's not my primary phone anymore so I can't tell whether cellular connection would be working or not.
Click to expand...
Click to collapse
MY Nexus5 got the same problem WiFi just stopped working suddenly. The mac got some stupid address like 2.00.00.00. I tried every thing still nothing. I have already rooted my nexus so tried different roms but issue still remains.
Then i just remembered about the ROM UBUNTU Touch i have installed it and WiFi in Ubuntu start working again with original mac address. I am currently using Ubuntu touch and didn't try to reinstall the android rom again.if some one try this and got WiFi working like me please inform me that if the WiFi still works if i reinstall android system.
If you want to download Ubuntu touch download it from ubports
xsacter said:
Hello all, my old Nexus 5's wifi stopped working back in January for no apparent reason. Everytime I tried turning it on for some strange reason it just Grey's out. The MAC Address is also really weird. I tried looking for a solution but to no avail. I'm starting to think that it's a hardware issue. These are what I've done so far for the past 4 months or so:
- rebooted the phone
- wiped the cache
- wiped data using TWRP
- letting the battery drain and charging it again after a couple weeks
- smacking the back side on my hand (lightly of course)
Any help would be much appreciated. Also, it's not my primary phone anymore so I can't tell whether cellular connection would be working or not.
Click to expand...
Click to collapse
Hi guys i have tested as mentioned before and reinstalled stock room after installing ubuntu my WiFi is working again perfectly :fingers-crossed::fingers-crossed: . Who has the problem of this kind should try doing this method it will reinsert or reset the mac address and get rid of the problem of the mac address of 2.00.00.00.00. and your original mac address will be restored. It worked for me hope it can help you also
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
Click to expand...
Click to collapse
It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.