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Nexus S freezes randomly

Hi guys,
I have a unlocked and rooted Nexus S i9023 bought around last week. Since then, I have experienced my phone freezing a couple of times already.
It happened to me at least 2 times on stock rom. And another 3 times on custom rom.
It freezes not during usage but during sleep mode. There will be times when I try to use my phone and I realised I cannot 'unsleep' it. All the 4 buttons at the bottom will be lighted up even in sleep mode. So usually when I see all 4 buttons lighted up in sleep mode it usually means it's frozen already.
Is this a common issue for Nexus S? Or am I the only one facing this problem?
Is there anyway to solve it? Or it is a hardware problem and I need to send back for repair?
Thanks for everything in advance

Are you on Android 2.3.3?

Yes I am. On GRI54 to be specific.
Sent from my Nexus S using Tapatalk

It just froze again. This time with WIFI tethering on.
When it froze, I realised I can still surf the website i'm currently on (which is xda-developers) but i cannot surf any other websites. Such as google etc. My laptop still shows that its connected to wifi after it froze though. Just that I can only surf one website.

navlem said:
It just froze again. This time with WIFI tethering on.
When it froze, I realised I can still surf the website i'm currently on (which is xda-developers) but i cannot surf any other websites. Such as google etc. My laptop still shows that its connected to wifi after it froze though. Just that I can only surf one website.
Click to expand...
Click to collapse
Hi There,
Mine did this before but never on stock. I found going into recovery then Formatting Cache/Data/System and Dalvik cache then flashing the ROM solved it for me.
Another time I've noticed this is when I overclock the processor too much.

Mine happened on stock before, without overclocking.
Before I changed to custom rom (SuperAOSP), I wiped data/cache/dalvik cache
And the problem still arose.

navlem said:
Mine happened on stock before, without overclocking.
Before I changed to custom rom (SuperAOSP), I wiped data/cache/dalvik cache
And the problem still arose.
Click to expand...
Click to collapse
It could well be hardware related then, try doing the above as I mentioned and see if it fixes it (it won't wipe your sd storage unless you select that option) if it doesn't I'd suggest you get a replacement

Will try that again and see if it works. Thanks.

there is a thread already that I believe describes your problem in more detail here:
http://forum.xda-developers.com/showthread.php?t=986181&page=3

Also here, same problem:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=44db6d8e31129d4c&hl=en
Google and Samsung seem to be ignoring the issue.

Nexus712 said:
there is a thread already that I believe describes your problem in more detail here:
http://forum.xda-developers.com/showthread.php?t=986181&page=3
Click to expand...
Click to collapse
The solution provided that doesn't work apparently :S

Rewtor said:
It could well be hardware related then, try doing the above as I mentioned and see if it fixes it (it won't wipe your sd storage unless you select that option) if it doesn't I'd suggest you get a replacement
Click to expand...
Click to collapse
Yup, it freezes again even after a full wipe.

navlem said:
Yup, it freezes again even after a full wipe.
Click to expand...
Click to collapse
In the same boat as you.
Really disappointing.

LTE turning itself off? [updated]

This is a problem I've had persistently, I'm only just now getting annoyed enough to make a post about it.
When I first got my Nexus, everything was fine and dandy. Around the end of December though, I had this weird problem where Data turns itself off after about three seconds. I can turn it back on and let it turn off again and fight with it to solve the issue, and eventually it will stop and stay on. I figured I'd give the Cyanogenmod build (at the time) a try, and that fixed it, but had it's own problems (namely bluetooth being very horribad) so I swapped back to stock and sure enough, the problem returned. I don't recall if I did a nandroid restore or a fresh install and a titanium backup of my apps at first because I did try both, neither fixing the problem.
Nexus 5 16gig black on AT&T, stock ROM, only rooted. Any extra information can be posted upon request.
-[edit]-
I installed Paranoid Android, I'll update if I still have the issue.
-[edit+]-
Yes, the issue persists. New info is Paranoid Android v 4.2-BETA1. Obviously, hardware info stayed the same.
-[edit++]-
It appears it was an issue with Juice Defender. Will update if issue persists.

Sonic Offline said:
This is a problem I've had persistently, I'm only just now getting annoyed enough to make a post about it.
When I first got my Nexus, everything was fine and dandy. Around the end of December though, I had this weird problem where Data turns itself off after about three seconds. I can turn it back on and let it turn off again and fight with it to solve the issue, and eventually it will stop and stay on. I figured I'd give the Cyanogenmod build (at the time) a try, and that fixed it, but had it's own problems (namely bluetooth being very horribad) so I swapped back to stock and sure enough, the problem returned. I don't recall if I did a nandroid restore or a fresh install and a titanium backup of my apps at first because I did try both, neither fixing the problem.
Nexus 5 16gig black on AT&T, stock ROM, only rooted. Any extra information can be posted upon request.
-[edit]-
I installed Paranoid Android, I'll update if I still have the issue.
-[edit+]-
Yes, the issue persists. New info is Paranoid Android v 4.2-BETA1. Obviously, hardware info stayed the same.
Click to expand...
Click to collapse
Try another ROM that maybe AOSP source built, see if problem is persisting. If so, is data weak in your area for ATT and it sounds very possible your device has a hardware issue if other ROMs don't fix this. I'm running Carbon, no issues ATM. I can guarantee the CM issues and your issue are not present. If you try the ROM, problem persists, then device needs to be fixed for hardware I'd suggest.

RevelationOmega said:
Try another ROM that maybe AOSP source built, see if problem is persisting. If so, is data weak in your area for ATT and it sounds very possible your device has a hardware issue if other ROMs don't fix this. I'm running Carbon, no issues ATM. I can guarantee the CM issues and your issue are not present. If you try the ROM, problem persists, then device needs to be fixed for hardware I'd suggest.
Click to expand...
Click to collapse
It looks like it was an issue with Juice Defender.
Sorry I know I didn't mention that in the OP. :v
I'll post back if the issue continues now that Juice Defender is gone.

Sonic Offline said:
It looks like it was an issue with Juice Defender.
Sorry I know I didn't mention that in the OP. :v
I'll post back if the issue continues now that Juice Defender is gone.
Click to expand...
Click to collapse
Yes, saving battery by turning it off. Keep updated.

RevelationOmega said:
Yes, saving battery by turning it off. Keep updated.
Click to expand...
Click to collapse
It appears that was what it was. I have had zero issues since uninstalling it, which makes me sad. I liked Juice Defender, and have been using it on my phones for several years. :c

Nexus 5 WiFi problem

Hi guys, I am having a strange problem with my nexus 5, or I should say my Wife's Nexus 5. Right what is happening is that when my wife's phone is connected to a WiFi network it does not receive calls. My phone is identical and has no problems at all. The phone has been back to where we bought it from for repair twice and they finally gave us a brand new phone. After getting home and restoring my wife's phone it has the same problem. Both phones are stock and updated to 4.4.4 . I have checked the settings and as far as I can see they are identical. If I reboot the phone it will ring with WiFi on but after a couple of minutes the problem returns.
Now I would guess that an app is causing the problem but I have tried uninstalling and re installing most of her apps but still can't solve this. I have spent ages on the phone to our provider (T-Mobile UK) tried my sim in her phone but still have the same problem. Is there any type of diagnostic software or app I can run to try and pin point the problem?
The phone has been factory reset but still got the same problem! Bearing in mind the phone is brand new and has the same problem as the old one its got to be an app hasn't it, but how to work out which one
Thanks in advance
Sent from my Nexus 7 using XDA Free mobile app

Nexus04 said:
Hi guys, I am having a strange problem with my nexus 5, or I should say my Wife's Nexus 5. Right what is happening is that when my wife's phone is connected to a WiFi network it does not receive calls. My phone is identical and has no problems at all. The phone has been back to where we bought it from for repair twice and they finally gave us a brand new phone. After getting home and restoring my wife's phone it has the same problem. Both phones are stock and updated to 4.4.4 . I have checked the settings and as far as I can see they are identical. If I reboot the phone it will ring with WiFi on but after a couple of minutes the problem returns.
Now I would guess that an app is causing the problem but I have tried uninstalling and re installing most of her apps but still can't solve this. I have spent ages on the phone to our provider (T-Mobile UK) tried my sim in her phone but still have the same problem. Is there any type of diagnostic software or app I can run to try and pin point the problem?
The phone has been factory reset but still got the same problem! Bearing in mind the phone is brand new and has the same problem as the old one its got to be an app hasn't it, but how to work out which one
Thanks in advance
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
im having a similar problem. i cant make or receive calls and my bars drop to 0 when i try too. i did notice it might have something to do with wifi for mine as well. i didnt have any issue like this until i recently flashed stock 4.4.4. i was told to see if my radios were updated

fergdizzle9090 said:
im having a similar problem. i cant make or receive calls and my bars drop to 0 when i try too. i did notice it might have something to do with wifi for mine as well. i didnt have any issue like this until i recently flashed stock 4.4.4. i was told to see if my radios were updated
Click to expand...
Click to collapse
Well after an evening of uninstalling and re-installing apps and resetting it seems to have cured itself. I am sure it was something to do with the recent system update, as the problem only started recently. The phone is just over 6 months old and we have had no problems until this. Still fingers crossed it seems ok now.

Nexus04 said:
Well after an evening of uninstalling and re-installing apps and resetting it seems to have cured itself. I am sure it was something to do with the recent system update, as the problem only started recently. The phone is just over 6 months old and we have had no problems until this. Still fingers crossed it seems ok now.
Click to expand...
Click to collapse
Hi, i'm having the same problem!! When on wifi sometimes calls get through but most of the time it blocks them, I also thought it had to be something about an app but i even booted the phone into safemode which disables all 3rd party apps and the issue was still there. Where you being able to narrow it down to something in particular??
EDIT: Nevermind, i think i found a thread with the solution.

soumian said:
Hi, i'm having the same problem!! When on wifi sometimes calls get through but most of the time it blocks them, I also thought it had to be something about an app but i even booted the phone into safemode which disables all 3rd party apps and the issue was still there. Where you being able to narrow it down to something in particular??
EDIT: Nevermind, i think i found a thread with the solution.
Click to expand...
Click to collapse
I should have updated ages ago, the problem was in fact being caused by the sim card. Dont know why it suddenly started playing up but it coincided with the software update to 4.4.4 But my phone was identical and had no problem and my wifes did. Compared to hers my sim was relatively new we eventually ordered a replacement sim and there has been no problem since
Sorry I could not be any more help

[Q] Data once lost wont re-connect

i am currently using Resurrection Remix 5.0.2 but was using cm12 nightlys before. The problem is that
the data connection is good but once i loose the connection there is an exclamation mark next to the
signal bar so i presume thats the data lost. It then wont connect again untill i reboot the phone.I have tried
switching on and off data but still no joy..This never happened on kitkat. I thought the problem was CM
related hence why i tried the RR rom but exactly the same is happening. Someone sugested that it could be
the sim card but im not so sure as it works fine before lollipop.I surely can't be the only one experiencing
this? but by the same token i can't find any info on it either ..maybe says something!!
Hope someone can help as i want to stay on lollipop i do like it, maybe the official release will sort it out.
Thank you

harleyfatboy said:
i am currently using Resurrection Remix 5.0.2 but was using cm12 nightlys before. The problem is that
the data connection is good but once i loose the connection there is an exclamation mark next to the
signal bar so i presume thats the data lost. It then wont connect again untill i reboot the phone.I have tried
switching on and off data but still no joy..This never happened on kitkat. I thought the problem was CM
related hence why i tried the RR rom but exactly the same is happening. Someone sugested that it could be
the sim card but im not so sure as it works fine before lollipop.I surely cant be the only one experiencing
this? but by the same token i cant find any info on it either ..maybe says something!!
Hope someone can help as i want to stay on lollipop i do like it, maybe the official release will sort it out.
Thank you
Click to expand...
Click to collapse
It's a ROM issue (radio.img). I was facing same problem on earlier builds of BlissPop ROM, but not no issues..
If you are getting exclamation mark in 2 or more ROMs, then there is problem with your sim-card or the network operator.
I suggest you to contact your concerned network operator and take his help for the same. (If you are facing same issue on 2 or more ROMs, try out Stock ROM CM11s)

Thank you for your reply, so would it be possible to flash a modem from kitkat or would there be compatibility issues with that?
Sent from my A0001 using XDA Free mobile app

did you check your network type and apn settings

So here is the latest update. I replaced the sim card on Saturday, the problem is is still there. I checked me APN settings they are three UK so that's ok. I've tried cm12,resurrection, blispop and now I'm on sabermod. I'm thinking this oneplus doesn't like lollipop, looks like I will have to revert to kitkat for just now until the official release comes out but I can't see that fixing the problem either as I don't seem to see anyone else with this problem.
Thank you for your help folks
Sent from my A0001 using XDA Free mobile app

harleyfatboy said:
So here is the latest update. I replaced the sim card on Saturday, the problem is is still there. I checked me APN settings they are three UK so that's ok. I've tried cm12,resurrection, blispop and now I'm on sabermod. I'm thinking this oneplus doesn't like lollipop, looks like I will have to revert to kitkat for just now until the official release comes out but I can't see that fixing the problem either as I don't seem to see anyone else with this problem.
Thank you for your help folks
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
I'm also with Three and have lost my data connection. They replaced the sim on Tuesday and I'm sure it worked until the old number swapped to the new sim. I have a 321 simcard on order and I'll try that once it arrives. My phone is still running Kitkat.

I had no problems with kitkat, if it lost the connection it automatically connected again when I was back in an area with a signal. But this has got me beat, a new sim card and too many roms to count but still the same problem. I am a lorry driver and cover the whole of Scotland and signal is patchy at best and it's annoying to find out later on in the day that data was off and you didn't receive any messages or emails.. Some of them important..
Sent from my A0001 using XDA Free mobile app

harleyfatboy said:
I had no problems with kitkat, if it lost the connection it automatically connected again when I was back in an area with a signal. But this has got me beat, a new sim card and too many roms to count but still the same problem. I am a lorry driver and cover the whole of Scotland and signal is patchy at best and it's annoying to find out later on in the day that data was off and you didn't receive any messages or emails.. Some of them important..
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
I have exactly the same problem.
I'm from Spain.
I've discovered that if i set network type to LTE it seems to work right.
Today I've moved from blisspop to temasek.
The 3g reconnect doesn't work, as always.
I turn data and wifi off when I sleep so tomorrow I will confirm if LTE works also with temasek.

my connection has always been set on LTE but never makes any difference
At the weekend I installed the official OxygenOs, I have been driving all day and had to reboot the phone 4 times because of this problem, I did half wish that when an official release came it would maybe sort out the problem but no joy. So I can only think it's to do with the oneplus. I'm at a loss now and seriously don't want to go back to kitkat but it looks like this will be the only solution to the problem..

harleyfatboy said:
my connection has always been set on LTE but never makes any difference
At the weekend I installed the official OxygenOs, I have been driving all day and had to reboot the phone 4 times because of this problem, I did half wish that when an official release came it would maybe sort out the problem but no joy. So I can only think it's to do with the oneplus. I'm at a loss now and seriously don't want to go back to kitkat but it looks like this will be the only solution to the problem..
Click to expand...
Click to collapse
I've tested this night again and if I set network to LTE.
The test I've done is.
- Turn off data and wifi before to sleep.
- Turn off only data when I woke up.
The connection was successful almost inmediately.

Greetings. I ran into similar issue with the CM12s update.
Once I lose the mobile signal for whatever reason, the data connection is not restored. Only way to regain it, is by restarting the phone (haven't tested airplane mode). Sometimes even if I leave WiFi on for long time (overnight), I will not have data connection after turning off the WiFi. I use HSPA connection only, not LTE.
I can not recall having this issue on KitKat. Issue was on the first CM12s update and remains on the second one, both were installed clean, so clean install of the ROM will not fix it. I am not using any custom ROMs or kernels, only TWRP recovery.
Has anyone had such issue and maybe found a solution to this?

Someguyfromhell said:
Greetings. I ran into similar issue with the CM12s update.
Once I lose the mobile signal for whatever reason, the data connection is not restored. Only way to regain it, is by restarting the phone (haven't tested airplane mode). Sometimes even if I leave WiFi on for long time (overnight), I will not have data connection after turning off the WiFi. I use HSPA connection only, not LTE.
I can not recall having this issue on KitKat. Issue was on the first CM12s update and remains on the second one, both were installed clean, so clean install of the ROM will not fix it. I am not using any custom ROMs or kernels, only TWRP recovery.
Has anyone had such issue and maybe found a solution to this?
Click to expand...
Click to collapse
Did you ever get this sorted? I've been having this issue, luckily I always have Wi-Fi at home/uni but there are times when it just won't find a Data connection. This happened right after the CM12 update :/

FazCapone said:
Did you ever get this sorted? I've been having this issue, luckily I always have Wi-Fi at home/uni but there are times when it just won't find a Data connection. This happened right after the CM12 update :/
Click to expand...
Click to collapse
I didn't get it fixed and have switched back to my Note 3.

Someguyfromhell said:
I didn't get it fixed and have switched back to my Note 3.
Click to expand...
Click to collapse
Well decided to a bit of searching, if you go into Settings -> Mobile Network Settings -> Network Operators and manually choose the network rather than the Auto Search option, it seems to have worked for me for the time being.

I am on the same boat as OP. The problems started after updating to Lollipop.
If anyone has found a solution, please let me know. I read about someone installing a 44S modem, but I'm unsure if this will permanently change system files (I wouldn't want it to) and I'm therefore hesitant.

No sim error and no wifi

Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.

Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help

i have the same problem...ziocan...

I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..

DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.

I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..

DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.

It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...

I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?

Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.

DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.

Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...

I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.

Any news here?

Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
Same issue here!!! Help!!!

I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.

Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.

The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.

[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
Click to expand...
Click to collapse
It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.

Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.