Related
Had it for about a little over a month now and rooted it with Doomlord's method about 2 weeks ago.
Experiencing the following two issues:
-Sim card notification pops up and says something along the lines of 'Sim card not inserted'. End up rebooting my phone and it works again. This has happened twice and I can't find any threads involving the Skyrocket and this.
-No data connection. Happened about three times now. Wifi works, but can't get packet connection (yes it is on). Again, have to reboot phone and then it will work. The weird thing is that when I first turn it on, everything is fine, but then I checked my phone a few hours later, and I found that my e-mail not reloading.
Anyone know what's going on? I don't have many apps installed either. Just Titanium Backup (not even Pro because I wanted to see what was up with my phone before I bought it), JuiceDefender, one game and GVoice. If this was a one time occurrence, I don't think I would mind, but the fact that it's happened two times is making me a little nervous.
Thanks for reading through all this!
If you are rooted try installing cmw and flashing a new rom see if you still have the issue mine has done what you are talking about. But just thought it was a bad flash of something. Haven't had it happen since I did stock recovery and flashed the rom i'm on now.
Sent from my SAMSUNG-SGH-I727 using XDA App
CaptainAmerica247 said:
Had it for about a little over a month now and rooted it with Doomlord's method about 2 weeks ago.
Experiencing the following two issues:
-Sim card notification pops up and says something along the lines of 'Sim card not inserted'. End up rebooting my phone and it works again. This has happened twice and I can't find any threads involving the Skyrocket and this.
-No data connection. Happened about three times now. Wifi works, but can't get packet connection (yes it is on). Again, have to reboot phone and then it will work. The weird thing is that when I first turn it on, everything is fine, but then I checked my phone a few hours later, and I found that my e-mail not reloading.
Anyone know what's going on? I don't have many apps installed either. Just Titanium Backup (not even Pro because I wanted to see what was up with my phone before I bought it), JuiceDefender, one game and GVoice. If this was a one time occurrence, I don't think I would mind, but the fact that it's happened two times is making me a little nervous.
Thanks for reading through all this!
Click to expand...
Click to collapse
Go back to stock. If you have the same problem, call in the warranty. If you don't have the same problems then get another ROM.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Sounds like Sim card acting up. I had problems when I first got my phone with bad Sim card keep loosing data.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Sounds like u either froze or removed sim toolkit. U need this apk. Also juice defender can cause a lot of problems if not configured exactly right. Try uninstalling it
icenight89 said:
Sounds like u either froze or removed sim toolkit. U need this apk. Also juice defender can cause a lot of problems if not configured exactly right. Try uninstalling it
Click to expand...
Click to collapse
I still have sim toolkit. At least it says I do. I haven't frozen or uninstalled anything since I took it outta the box to be honest. Just deleted some stuff from the widgets screen.
Also, what do you mean by Juice defender configuration? Should I uninstall and re-install?
As for the other replies, I've started to keep a record of the errors. Knock on wood that I won't have more...but we'll see. Only time I get a break is in March so I may have to wait it out.
One other thing: If I want to unroot, is using Doomlord's unrooting method safe? I noticed that under the list of phones that work, there's only one...
thanks again
i have the same problem right now, Just got the skyrocket couple days ago, I upgraded it, under our daughters line, But im using it. I need to activate it with the new sim, for her, then after its all done, can take the new sim out and put it back into her phone, and put mine back into the skyrocket.
Its rooted and thats it.
I froze Sim toolkit and haven't noticed any problems...
what state or area are you in?
i have this same problem, on 2 different phones and 2 different sims. voice will work fine but no data will flow. no email, no browsing, no apps, nothing. it started the day i got the 1st phone (in the at&t store parking lot). eventually it will start working again - browser goes thru, emails deliver, etc.
i rooted and did sky rom on that phone and the problem followed. talked to support, no help. returned to stock and exchanged for a new skyrocket and sim, the problem still exists.
i think there is an issue with either the skyrocket or somewhere on at&ts network. if i pull my phone out at 10 random times during the day and attempt a data connection, it will fail 2 of those 10 times.
very frustrating with no obvious answer in front of me. i don't have lte in my area, and i am in my 30 day window with att, so im thinking of returning skyrocket and going with plan s2.
CaptainAmerica247 said:
-No data connection. Happened about three times now. Wifi works, but can't get packet connection (yes it is on). Again, have to reboot phone and then it will work. The weird thing is that when I first turn it on, everything is fine, but then I checked my phone a few hours later, and I found that my e-mail not reloading.
Click to expand...
Click to collapse
i just found my problem, the skyrocket dont support the 200mb plan have to have atleast the 300mb. oh well lol.
My wifes Moto G occaisionally crashes and reboots. It hasnt happened very often but I would like to know if it is happening to anyone else and if they know the cause? Maybe it's a bug that will be sorted with a future software upgrade?
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
vrsk said:
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
Click to expand...
Click to collapse
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
ahardie said:
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
Click to expand...
Click to collapse
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
I'll report with the results later.
vrsk said:
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
Click to expand...
Click to collapse
That must be really annoying. Luckily ours isn't that bad.
vrsk said:
I'll report with the results later.
Click to expand...
Click to collapse
Cheers.
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
llyenn said:
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
Click to expand...
Click to collapse
So far I've had a single instant reboot in the camera app. Hope it doesn't get worse.
The phone is still rebooting sometimes. Is there any way I can check why it is happening like something that will create an error log? Or does anyone have any tips for stopping it happening? It is a very minor nuisance at the moment but I'm afraid it might get worse. Especially if it is a problem with the hardware rather than the software.
I have a UK moto g and it hasn't rebooted on me yet the past week I have had it
Sent from my XT1032 using xda app-developers app
I've got the International 8 GB version from Koodo and it hasn't rebooted since I started using it full time on Dec 28. It remains powered up 24/7.
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
I have same trouble. My device is crashing and rebooting sometimes at day. Is there any solution??
Moto g purchased in mexico, telcel.
Guys, return it to your phone dealer if you can. Waiting for a fix(that may or may not come) will just increase your pain. If the service center spots the restart, they should definitely repair/replace your phone.
gee2012 said:
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
Click to expand...
Click to collapse
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
Kit kat seems to have fixed problem.
dankerk said:
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
Click to expand...
Click to collapse
My wifes phone seemed to be getting worse. It rebooted four times the day before yesterday. It always seemed to be worst when we were travelling.
Yesterday morning the Kit Kat update became available. The phone hasn't rebooted since. Hope I'm not speaking too soon but fingers crossed it seems to be fixed.
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
creambyemute said:
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
Click to expand...
Click to collapse
If the Kit kat upgrade has cured the problem on my wifes phone then it must have been software related. Possibly an app I had downloaded was causing it. It's worth pointing out as well that most people didn't seem to have this issue.
BTW I spoke to Motorola chat a few days ago using the help app. on the phone. They told me it was probably an app I had downloaded causing it and a factory reset would sort it. Installing the upgrade seems to have done the same thing though.
Happy to hear it's not something hardware related.
I even had reboots with my nexus 5, 4 on random basis (not often). Must be some sort of app I've had installed on all my devices
I received mine in december (from Amazon [Retail.FR]) and experienced some crashes (almost every day).
I installed KitKat on it and did two factor resets to be sure it was not software related issues. Since then, a week ago, I experienced a crash every day and half (screenshot). Crash happened without any reason or specific context.
My serial number is: TA8900B6##
I decided to return my Moto G to Amazon and buy a new one.
I'm experiencing the same and I decided to try to run a constant logcat in the background to see what's going on. Also is there any way to have a constant recording with dmesg? I'm no linux commands expert.
For logcat (in terminal emulator) I used logcat > sdcard/logcat.txt which is growing in size as far as I can see. Hopefully this brings some news.
Good luck everyone.
Cheers
Hi guys, I got my G920i from an ebay seller that everyone here has been talking about. The phone was in great condition and everything was fine with the phone for the first 24 hours. Ever since then , my phone has been constantly rebooting after a few hours on it's own. I have not installed any apps that I normally don't have on my other android device , the oneplus one. The G920I is not rooted or anything. The only app I can think of , that is different this time from the OPO , is the samsung push service update. I checked around and could not see anyone else who had recvd the Push service update and was facing the same issue.
Please help!
same
I have the same issue. I also bought the international version off of eBay. I didn't notice anything for about two days, but have now had the phone restart on me three times. All three times I was not actively using the phone and the screen was off.
One thing that I tried was to reinstall the Samsung push service update. That worked for 3 days as I didn't see any more reboots. And just 15 mins ago it happened again while the phone was in my pocket. Hope this gets fixed soon.
It has happened to me twice. I just disabled the auto update feature for my apps to see if that actually works. Will let you know if it worked after a couple of days.
I've had the phone since last tuesday and didnt notice any random reboots until this app updated and now i have 3-5 a day
aford89 said:
I've had the phone since last tuesday and didnt notice any random reboots until this app updated and now i have 3-5 a day
Click to expand...
Click to collapse
Which app did you update?
ecksreturns said:
Which app did you update?
Click to expand...
Click to collapse
the samsung push service or whatever it was called that was supposed to fix the battery everyone claimed
Can you check this topic: http://forum.xda-developers.com/galaxy-s6/help/nearby-wifi-portal-causes-constant-t3086743
Maybe it's the same issue and we can narrow down the problem.
Stolper said:
Can you check this topic: http://forum.xda-developers.com/galaxy-s6/help/nearby-wifi-portal-causes-constant-t3086743
Maybe it's the same issue and we can narrow down the problem.
Click to expand...
Click to collapse
Im only around open networks at work and it does the soft reboots around my house which is secured
My random reboots started shortly after the Samsung Push Services app was updated. I force stopped it, disabled it and uninstalled the update and I haven't had a reboot in a while.
My phone was rebooting several times every day before that.
Edit: The random reboots are back. This is very frustrating.
reflash the firmware fix the problem for me. No reboot since 24 hours. 5 to 6 reboots per day before. Hope it will continue.
I also have the same issue. It has happened 2 times for me, today and yesterday. I had the phone in my hand and suddenly I see the Samsung logo. Within 5 minutes it reboots 2-3 times. This sucks =(
I have the same problem, it only happens to me when I open Play Store or when I update something.
Edit: I have the F model.
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
AirSupply said:
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
Click to expand...
Click to collapse
I bought my 920i from Breed on Ebay. Everything has been great for the most part, but I do experience a random reboot at least once every few days. It just happened to me while sitting on my desk.
I am rooted, but I don't have any crazy customizations and I applied stock recovery after root. Only one app is frozen and it's that Samsung Security Agent process that was draining my battery. I also have it connected to a Gear S, but I'm pretty sure that's not the issue.
I wiped it twice yesterday and then set it up. It's definitely not a ROM/cache issue. I'll be interested to see if anyone figures out what this is. It could just be a bug that we'll have to deal with until the next update. Fortunately, the phone restarts super fast.
I also believe this is a software issue. I am not rooted and don't see myself doing that any time soon.
Which network are you using on your 920i? I am on AT&T network
AirSupply said:
I also believe this is a software issue. I am not rooted and don't see myself doing that any time soon.
Which network are you using on your 920i? I am on AT&T network
Click to expand...
Click to collapse
AT&T here, also.
I'm using the G920F with an european carrier, so I think that is a global problem.
It happened to me twice today. That's a first. The only thing that's different is that I have a Gear S connected full time.
Didn't Android 5.01 cause the phone to reboot after some time due to running out of available memory?
AirSupply said:
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
Click to expand...
Click to collapse
Same here, I have had the phone for a week and zero issues.
Sent from my SM-G920I using Tapatalk
Hello all, my old Nexus 5's wifi stopped working back in January for no apparent reason. Everytime I tried turning it on for some strange reason it just Grey's out. The MAC Address is also really weird. I tried looking for a solution but to no avail. I'm starting to think that it's a hardware issue. These are what I've done so far for the past 4 months or so:
- rebooted the phone
- wiped the cache
- wiped data using TWRP
- letting the battery drain and charging it again after a couple weeks
- smacking the back side on my hand (lightly of course)
Any help would be much appreciated. Also, it's not my primary phone anymore so I can't tell whether cellular connection would be working or not.
Just did a factory reset and wiped everything, still nothing. MAC Address is just a solid 2.00.000.00. Also, Bluetooth still works.
Try running a stock 4.4 or 5.01 rom. If the problem still exists, I'd say it's a hardware issue.
audit13 said:
Try running a stock 4.4 or 5.01 rom. If the problem still exists, I'd say it's a hardware issue.
Click to expand...
Click to collapse
I flashed stock marshmallow but I couldn't find Lollipop or KitKat anywhere on Google's website, only marshmallow.
https://developers.google.com/android/images#hammerhead
audit13 said:
https://developers.google.com/android/images#hammerhead
Click to expand...
Click to collapse
Ahh okay I see them now. Thanks, I'll update what happens once I get the chance to do it
audit13 said:
https://developers.google.com/android/images#hammerhead
Click to expand...
Click to collapse
Keeps giving me an error Everytime I try flashing the latest KitKat/lollipop. Only marshmallow works
Hmm, I had a similar problem few months ago, tried flashing the latest stock firmware; didn't help and then moved back to a custom ROM. Strangely, it didn't work at that time too but kept the phone the same for an hour and out of nowhere it started working. Seems like the phone is really dying now.
xsacter said:
Keeps giving me an error Everytime I try flashing the latest KitKat/lollipop. Only marshmallow works
Click to expand...
Click to collapse
What is the error? Did you try flashing each img file separately rather than using flashall?
rajatgupta1998 said:
Hmm, I had a similar problem few months ago, tried flashing the latest stock firmware; didn't help and then moved back to a custom ROM. Strangely, it didn't work at that time too but kept the phone the same for an hour and out of nowhere it started working. Seems like the phone is really dying now.
Click to expand...
Click to collapse
Damn you got lucky then. I think mine is just a hardware issue, which is much worse.
audit13 said:
What is the error? Did you try flashing each img file separately rather than using flashall?
Click to expand...
Click to collapse
Gives me an error about MDU or something like that. I'll send a screenshot in a bit
Still doesn't work for me. I'm gonna try taking apart the phone to see if the wifi chip is ok, hopefully it's not a hardware issue.
Same problem here, even on custom ROMs and factory images,
Is there any hardware solution? Maybe an external WiFi antenna or something like that?
Ph4 said:
Same problem here, even on custom ROMs and factory images,
Is there any hardware solution? Maybe an external WiFi antenna or something like that?
Click to expand...
Click to collapse
Not that I know of unfortunately. Guess we'll have to buy a new Mobo for the phone
Hi guys! Since today I hopped on the "activating wifi" train too!
I'm on Lineage 14.1 CAF, and did a full wipe and flash, no changes.
I followed a guide in a post here on XDA to recreate the MAC address file, after that wifi worked for a couple of minutes, then went down again.
I thought about flashing MM stock image, but after reading your posts I think i'll keep my phone this way until I buy an OP6.
Luckily I have 15Gb of cellular data
What I did was I opened the phone and took out the motherboard and disconnected the battery from everything, then took out the heatsink that's on top of the wifi chip. It worked for a bit then it stopped working for good. It definitely has to be a software issue because Bluetooth is working fine.
It could be a hardware problem. I have two Nexus 5 motherboards where the wifi tries to turn on and, eventually, the slider goes back to the off position.
audit13 said:
It could be a hardware problem. I have two Nexus 5 motherboards where the wifi tries to turn on and, eventually, the slider goes back to the off position.
Click to expand...
Click to collapse
Damn, I guess I'll have to change the motherboard to get it working again. I might just sell it as is or for parts since it hasn't been my main phone for a while. But I did want to give it to my nephew...
My Solution {Nexus 5 stuck on "Turning wifi on"}
xsacter said:
Hello all, my old Nexus 5's wifi stopped working back in January for no apparent reason. Everytime I tried turning it on for some strange reason it just Grey's out. The MAC Address is also really weird. I tried looking for a solution but to no avail. I'm starting to think that it's a hardware issue. These are what I've done so far for the past 4 months or so:
- rebooted the phone
- wiped the cache
- wiped data using TWRP
- letting the battery drain and charging it again after a couple weeks
- smacking the back side on my hand (lightly of course)
Any help would be much appreciated. Also, it's not my primary phone anymore so I can't tell whether cellular connection would be working or not.
Click to expand...
Click to collapse
MY Nexus5 got the same problem WiFi just stopped working suddenly. The mac got some stupid address like 2.00.00.00. I tried every thing still nothing. I have already rooted my nexus so tried different roms but issue still remains.
Then i just remembered about the ROM UBUNTU Touch i have installed it and WiFi in Ubuntu start working again with original mac address. I am currently using Ubuntu touch and didn't try to reinstall the android rom again.if some one try this and got WiFi working like me please inform me that if the WiFi still works if i reinstall android system.
If you want to download Ubuntu touch download it from ubports
xsacter said:
Hello all, my old Nexus 5's wifi stopped working back in January for no apparent reason. Everytime I tried turning it on for some strange reason it just Grey's out. The MAC Address is also really weird. I tried looking for a solution but to no avail. I'm starting to think that it's a hardware issue. These are what I've done so far for the past 4 months or so:
- rebooted the phone
- wiped the cache
- wiped data using TWRP
- letting the battery drain and charging it again after a couple weeks
- smacking the back side on my hand (lightly of course)
Any help would be much appreciated. Also, it's not my primary phone anymore so I can't tell whether cellular connection would be working or not.
Click to expand...
Click to collapse
Hi guys i have tested as mentioned before and reinstalled stock room after installing ubuntu my WiFi is working again perfectly :fingers-crossed::fingers-crossed: . Who has the problem of this kind should try doing this method it will reinsert or reset the mac address and get rid of the problem of the mac address of 2.00.00.00.00. and your original mac address will be restored. It worked for me hope it can help you also
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
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Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
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Click to collapse
It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.