Pixel Oreo - Major issues with Calls - Google Pixel Questions & Answers

I just updated to Oreo via OTA and the phone worked great for a day. After that, I couldn't make calls and people couldn't call me. My phone would randomly reboot or get stuck on the G logo.
I wiped and reinstalled Oreo, and now the same thing is happening. Plus I see this weird 'colourful static' after trying to make a call, before my phone just shuts off. I tried safe mode and the same thing happens.
Currently in an urgent situation where I need my phone to be functioning, hoping someone here can help.
Thanks

I am having exactly the same issues since the Oreo OTA. If I reboot the phone, the issues go away for a while, but eventually it's back to problems where I'm unable to make/receive calls, screen is flickering (even that colored static you mentioned), lag when unlocking the phone, etc.
Have you found out anything?

erc. said:
I am having exactly the same issues since the Oreo OTA. If I reboot the phone, the issues go away for a while, but eventually it's back to problems where I'm unable to make/receive calls, screen is flickering (even that colored static you mentioned), lag when unlocking the phone, etc.
Have you found out anything?
Click to expand...
Click to collapse
I have no such problems. I am running stock. It is running really smooth. I also have september security update. Unfortunately, only thing I can suggest is factory reset.

rohitece06 said:
I have no such problems. I am running stock. It is running really smooth. I also have september security update. Unfortunately, only thing I can suggest is factory reset.
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Click to collapse
I am also running stock, never rooted, never unlocked the bootlader, also running the september security update. I have factory reset, and I have even run into the issues while using the phone in Safe Mode. There are a number of people with similar issues leaving feedback on Google's issue tracker, but I was hoping to find someone who maybe has found a solution.

erc. said:
I am also running stock, never rooted, never unlocked the bootlader, also running the september security update. I have factory reset, and I have even run into the issues while using the phone in Safe Mode. There are a number of people with similar issues leaving feedback on Google's issue tracker, but I was hoping to find someone who maybe has found a solution.
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Click to collapse
I am sorry to hear that man! I hope you/google figures it out.... may be try flashing the factory image manually.

I'm having the same issues and verizon Chat support told me they are having issues with the OS upgrade and the Pixel. Did the factory reset and everything else. Replacement phone coming now. If it's the Oreo OS, I bet it's going to have the same problem... This is a major problem, as I am a single Dad and have a long drive to get my daughter - do they really want me to text while I drive instead of calling?? This is Day 5 of this issue and 4 trips to their stores.... ugh. Suggestions?

Update
Just wanted to post an update. After factory resetting a few times the problem persisted. I sent it back to my wireless carrier and they sent it to Google. In the meantime I had a loaner phone from my carrier. Google sent back a refirb (it was practically new with new screen and camera), and the issue hasn't come back in the new phone. My suggestion is to send back to your carrier to get a replacement. Good luck!

i am on stock too (from google store), oreo update and have exactly the same problem, it also occurs with "ok google".
after reboot, calls and "Ok google" work perfect so the mic is okay. but sooon after it just stops working and i got randoom reboots.
same is happening in "safe mode"
i did factory reset via android and id did not help.
now i tried a factory reset via boot menu and will check it out.

Related

Help! No sound after ICS update

I've been using it for 8 months without any problem (always have most updated FW). Now, since I've updated to ICS (OTA) last Saturday I have consistent audio problem - there is no sound at all (by any app). I need to restart it and get the sound back, but then after a while, it happens again. FYI, everything is stock, without root, etc.
Is it a known problem of the new ICS? Anyone has a solution for this problem?
Many thanks!
I noticed a issue with no sound. After reboot it works fine.
Sent from my HTC Sensation 4G using XDA App
same thing happened to me...asus used to be the only one who was good at updates but not lately...anyway, try backing up all your apps and going to settings and doing a full/factory reset. helped out mine with the sound issue and it hasnt happened since. see if that will work for you as well
yes,reboot or factory reset can solve the problem..
but now i cant use usb thumbdrive on dock,are u?
i dont have the dock so i couldnt tell you. usb to computer and microsd are working fine for me though
Happens to me about once a day, no sound (from media, notifications, anthing). A quick reboot solves it. I've already done a factory reset to try and solve the "reboots while sleeping", but that didn't fix either one of those issues.
mine was on silent mode after ics update something to check before a reboot, it is usually the simple things.....
A few reboots into ICS, my sound was gone. I rebooted it, and it came back. It happened again a few reboots later. Tried rebooting to fix it, but it never came back. I tried reflashing 3.1.1 again, still no go. I eventually caved and RMA'ed it on Monday. I had to unroot it
My sound has gone away twice on me. The first time was started a movie & there was no sound. I wanted to use the HDMI out anyway & I did have sound on the TV. Again last night I lost sound again & had to reboot. I never had this problem with HC.
more then likely its a hardware issue. its just a coincidence that u just upgraded. with everyone with a transformer upgrading, any problem that follows will be directly linked. I have speaker issues as u all described. I can push the bottom of my tab and my speakers cut back in once I loose sound.
get a bluetooth speaker or send it for Rma. I went with the first option.
I don't think it's a hardware issue (at least in my case) - I've never had this problem before ICS update, and the problem will go away right after a restart. It sounds to me a firmware problem; probably some conflict between the new ICS with existing apps
Honestly, I'm quite regret to have it updated...
I'm having the same issue too (intermittent loss of audio, returns after reboot) - definitely related to firmware/software, not a hardware issue.
Sent from my GT-I9100 using xda premium
pigacc said:
I don't think it's a hardware issue (at least in my case) - I've never had this problem before ICS update, and the problem will go away right after a restart. It sounds to me a firmware problem; probably some conflict between the new ICS with existing apps
Honestly, I'm quite regret to have it updated...
Click to expand...
Click to collapse
Do a factory reset and cold boot.
You can't expect all your honeycomb apps to work on ICS without causing issues.
Avoid doing that reset + cold boot.
After two of them + several other tries, my sound keeps mutting.
Lets hope the update fixes this.
I too have this problem after ICS update. I noticed, sometimes after I put into silent mode, it stay muted until a reboot.
I do believe it is ics firmware issue, Tf201 get fix with lastest build so I hope Tf101 get fix too.
Yep, I get this as well. Shame!
Firmware related most likely. Mine is doing it too. A reboot fixes the issue. Hard reset won't likely correct the issue as I did a factory reset prior to installation. Possibly a piece of software causing it, but I am not going to mess with it as I only have 1 program installed.
After the update to ICS, my daughter's TF201 no longer has any audio.. speakers or headphone.
I've done the factory data reset and the data wipe. No change. Sadly, I have an RMA and hope they can figure it out. Before I ship it off, do you have any suggestions?
Thanks.
Just another 'me too' post. I have 2 transformers in the house. Upgraded one (a B80) to revolver and lose audio a few times. Reboot brings it back. When it goes away, no sound from speakers or headphone jacks. Next time it happens I'll try and grab a logcat.
Haven't tried it on my older rev TF yet, I think i'll hold off a bit.
The B80 was wiped and done with a clean install. User apps restored via TB, but no settings were carried over from HC.

Shutdowns since KitKat

Unrooted, locked RAZR Maxx HD. The only thing not entirely typical about my phone is that I'm in Germany at present, running it on a no -Verizon SIM. Since I updated, I seem to be getting restarts every day or two. Screen blacks out and the phone is unresponsive for a minute or two, then it fires up again. Doesn't quite act like a complete reboot, since I don't get the "Unlock PIN" screen that I do when I boot. But I get the message that the PIN is from an unknown source, and then it works fine. At first I thought that maybe the trouble was from Greenify, which I installed shortly after the update, but uninstalling it didn't help. Any thoughts?
Did you did a Factory Data Reset (FDR)? I know they are a pain since it wipes everything out, but it definitely cures a lot of ills after a major OTA like this one. I'm not saying it cures all issues, but it definitely cures a lot of issues like what you have described.
iBolski said:
Did you did a Factory Data Reset (FDR)? I know they are a pain since it wipes everything out, but it definitely cures a lot of ills after a major OTA like this one. I'm not saying it cures all issues, but it definitely cures a lot of issues like what you have described.
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Yeah, I was afraid that would be the response. Not afraid in that I don't think it might be right; was just hoping for something easier. That's more than I can take on here; I'll be back in the States for a week next week and might have time for it then. So obviously the answer is no; I cleared the cache, but that's it.
dimdem said:
Yeah, I was afraid that would be the response. Not afraid in that I don't think it might be right; was just hoping for something easier. That's more than I can take on here; I'll be back in the States for a week next week and might have time for it then. So obviously the answer is no; I cleared the cache, but that's it.
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Click to collapse
Yeah, I know. A lot of people hate to hear it, but considering we went from JB to KitKat, that's a pretty big architectural jump. Usually, when things like this happen (GB to ICS, ICS to JB, and now JB to KK), it usually is best to wipe your phone clean and start over from scratch. Definitely resolves a lot of issues like this.
Now, the only other thing I can think of is your SIM card. Since it's non-Verizon, I don't know if that could be the issue. It could be the SIM is bad. You never know.
It will be interesting to see if a return to the states and using a Verizon SIM cures your ills? If so, then I definitely point it to the SIM card and then possibly, a FDR isn't needed.
Hello All,
Does the Factory Data Reset remove all installed apps from phone?
Regards
Rafal
rafjak said:
Hello All,
Does the Factory Data Reset remove all installed apps from phone?
Regards
Rafal
Click to expand...
Click to collapse
Yes. It wipes all installed apps as well as settings, contacts, text messages, etc. It effectively resets the phone back to factory defaults (no Google accounts registered, all email accounts removed, contacts, text messages, etc).
Now, if you've modified it (removed system apps), it will NOT restore those. It can only reset/wipe settings as well as messages, emails, etc, installed apps.
Does Fatory Reset help anybody for constantly rebooting?
Regards
Rafal
dimdem said:
Unrooted, locked RAZR Maxx HD. The only thing not entirely typical about my phone is that I'm in Germany at present, running it on a no -Verizon SIM. Since I updated, I seem to be getting restarts every day or two. Screen blacks out and the phone is unresponsive for a minute or two, then it fires up again. Doesn't quite act like a complete reboot, since I don't get the "Unlock PIN" screen that I do when I boot. But I get the message that the PIN is from an unknown source, and then it works fine. At first I thought that maybe the trouble was from Greenify, which I installed shortly after the update, but uninstalling it didn't help. Any thoughts?
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Click to collapse
I'm getting this in the UK. It is apparently a problem with the Fast Dormancy Monitor on European GSM networks, after the 4.4.2 update
According to a Motorola forum, they are aware of the problem.
Unfortunately the only possible fix I have seen involves rooting the phone then editing the build props file to disable the fast dormancy monitor process
I guess a question many would have here is why arent you rooted and unlocked.......
droidrazr7 said:
I'm getting this in the UK. It is apparently a problem with the Fast Dormancy Monitor on European GSM networks, after the 4.4.2 update
According to a Motorola forum, they are aware of the problem.
Unfortunately the only possible fix I have seen involves rooting the phone then editing the build props file to disable the fast dormancy monitor process
Click to expand...
Click to collapse
Interesting. I came back to report that the problem cleared up once I was back in the U.S. I guess this explains why.
Possibly this:
https://forums.motorola.com/posts/9573b20d40?page=5
---------- Post added at 06:09 AM ---------- Previous post was at 06:08 AM ----------
cmh714 said:
I guess a question many would have here is why arent you rooted and unlocked.......
Click to expand...
Click to collapse
Well, I am now. The last time that I had checked, it hadn't been possible, and I hadn't followed the more recent surprise developments. Now that I've done it I don't plan to take advantage of it, since the phone works fine for me as it, but it's good to have the security for down the road. But thanks for alerting me to the possibility.

Turning Wi-Fi on... (wifi doesn't work)

Nexus 5 all of sudden stopped working?!
I also experienced it. The damage in wifi module but I did claim the warranty. have you explain what happened to customer service?
Just to offer my input into how I resolved the "Turning Wi-Fi on" message on my Galaxy S4. It seems I had misconfigured the Profiles, so I reset them (Settings>Profiles>Reset), restarted the phone (hard reset) and voila.
There are probably many different causes, but hopefully my method helps someone.
Adding my two cents
"I am having issues with my wifi not even turning on at all on my Nexus 5. It all started after I got a regular 5.0 OTA update. It didn't happen immediately but soon after the update my wifi quit working and I would have to reboot to get it to work. Me working in tech support and having experience with android I tried everything I knew how to do. I started with wiping cache and that didn't make a difference. Then I did a factory reset and that didn't help either. Then I flashed the factory 5.0 image and that still didn't work. Then I tried downgrading to 4.4.4 and flashed that factory image and the issue still persist. Then I put 5.0 back on and just lived with it. Then 5.0.1 came out so I flashed that and still the same issue. I did it this time as a brand new device and wiped everything and just flashed the image and it didn't even try to work. I think it may be a hardware issue but I never had an issue before the 5.0 OTA update."
This is the info I contacted google nexus support with and he didn't have me try anything because he said I already did basically everything. I am OUT of warranty and my only help would be repair through LG which I would rather not do. Anyone else have any ideas on how to fix it or is it a hardware issue?
http://forum.xda-developers.com/showthread.php?t=2947784

Freezing - Not sure if random

So since about 2 days ago the phone just start freezing. Sometimes it just restarted randomly, but mainly freezing at least every 5 minutes. The power button alone wouldn't turn it off no matter how long I held it. Always have to use Pwr+Vol Down to reboot.
I put up with it because I've been busy, but finally tried wiping cache - no profit. Tried safe mode - no profit. Factory reset- negative profit. After the reset it just seems to restart a bit more often but in general it freezes less, making the timing seem even more random.
This happened when I first got it (used). It was restarting due to the fresh 7.0 update. So a factory reset fixed it and it was smooth sailing for like 3 months or something. I know there was a minor system update a few days ago but those dont usually call for a factory reset. I tried it anyway and it just didnt work. I had actually even tried uninstalling all the app updates from the night before it started happening. but safe mode couldn't even fix the problem so I guess that was moot.
Software version: G920VVRS4DQE1
Stock everything - I dont hack my daily drivers at all
Android 7.0
Mainly I'd like to know if Im alone. A fix would be great but I'm hoping it's not specific to my device. If it's a hardware issue I'm gonna give it a swift toss down the stairs and maybe deliver a nasty curb stomp to it right afterward.
Any advice?
I'm running into the same exact issue. Same build, and am running out of ideas.
Lathorus said:
I'm running into the same exact issue. Same build, and am running out of ideas.
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Click to collapse
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
sawyerbenjamin said:
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
Click to expand...
Click to collapse
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Click to expand...
Click to collapse
Same for Verizon. I guess I'll just hold out, using a backup phone, until a new update hopefully fixes it.
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Click to expand...
Click to collapse
Gonna go ahead and revive this. It seems to work fine when the sim card is out. I recommend you see if it's the same with you. I've charged it up before work multiple times before work days and come home from to see that it never restarted. I was able to test this using the fingerprint feature; it isn't asking me to use pattern like it does after boot.
No one else is chiming in but, since we're both on Verizon, I'm having a feeling that it's directly related to the SIM/carrier.

Pixel 2 lag and freezes?

Does anyone else know how to solve this ?
Have you got any more info? When did it start? App you installed recently that might be responsible? Tried the usual restart/clear cache/factory reset?
Nejums said:
Have you got any more info? When did it start? App you installed recently that might be responsible? Tried the usual restart/clear cache/factory reset?
Click to expand...
Click to collapse
I tried to do a factory reset but the lag still occured. When is Google going to release the next update ? The 1st of next month ?
Since the first week of owning (got in on the Verizon pre-orders), my pixel 2 will occasionally stall. It pauses for a few seconds and then resumes. Once or twice I get a system ui has stopped message, but typically not. It is most noticeable when scrolling, either in the news feed or Google Now or my texting app. But I've seen it while toggling a setting in the notification shade.
Updating to the Dec and then January update didn't help it. Unlocking 3 wks ago and installing a new kernel didn't help.
Is this similar to what you've experienced?
trimax84 said:
Since the first week of owning (got in on the Verizon pre-orders), my pixel 2 will occasionally stall. It pauses for a few seconds and then resumes. Once or twice I get a system ui has stopped message, but typically not. It is most noticeable when scrolling, either in the news feed or Google Now or my texting app. But I've seen it while toggling a setting in the notification shade.
Updating to the Dec and then January update didn't help it. Unlocking 3 wks ago and installing a new kernel didn't help.
Is this similar to what you've experienced?
Click to expand...
Click to collapse
Yes and I also find the camera to be very unstable. For example, when I take a picture and tried to zoom in, it doesn't do anything. I have to double tap and then I am able to pinch the screen
All this sounds extremely uncharacteristic if this is a stock / unrooted Pixel 2.
I've noticed that facebook and facebook messenger not only consume tons of battery, but they are usually the culprits of hard stalls.
if it persists after the factory reset, I'd try to reflash a stock image if you know how to do this. Factory reset wipes everything and starts from scratch from the stock firmware, either that or just hang tight as the next update is coming soon for Feb. I'd reflash the new Feb image. Probably just a bug. Mine lately has also been tripping out, not lagging, but just acting random like brightness toggling, etc......... they appear to be bugs.
mikeprius said:
if it persists after the factory reset, I'd try to reflash a stock image if you know how to do this. Factory reset wipes everything and starts from scratch from the stock firmware, either that or just hang tight as the next update is coming soon for Feb. I'd reflash the new Feb image. Probably just a bug. Mine lately has also been tripping out, not lagging, but just acting random like brightness toggling, etc......... they appear to be bugs.
Click to expand...
Click to collapse
Is it going to be released the 1st if the 5th of February?
Colday96 said:
Is it going to be released the 1st if the 5th of February?
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Click to collapse
Not sure generally it's within the first 5 days of the month. Personally I'd like to see it this Fri the 2nd but it could not be released until next Monday the 5th which seems more probable.
mikeprius said:
if it persists after the factory reset, I'd try to reflash a stock image if you know how to do this. Factory reset wipes everything and starts from scratch from the stock firmware, either that or just hang tight as the next update is coming soon for Feb. I'd reflash the new Feb image. Probably just a bug. Mine lately has also been tripping out, not lagging, but just acting random like brightness toggling, etc......... they appear to be bugs.
Click to expand...
Click to collapse
If it were a bug it would be happening to everyone. Very very doubtful that Feb update would do anything for you since it's not a common issue. Id do what has been suggested and reflash the stock image.
Step one apply factory image, step 2 factory reset. Don't install any apps and check for issues, if it still has issues exchange for a different device. If it has no issues, it is an app or mod.
ahoslc said:
If it were a bug it would be happening to everyone. Very very doubtful that Feb update would do anything for you since it's not a common issue. Id do what has been suggested and reflash the stock image.
Click to expand...
Click to collapse
Apparently it is not.
https://9to5google.com/2018/01/02/psa-google-pixel-2-users-lag-sideload-jan-sec-update-fix/

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