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MMS For Unlocked Sensation on At&t Network?

Hey i just got a z710a unlocked model and im using it on At&t. made an apn with default settings and the 4g works pretty well but mms is a no go. i was wondering if anyone had got an apn setup that gets mms working with at&t. Did you guys have to S-off and install a custom rom? Thanks for the help. Back to the dreaded iphone till i can get this resolved.

cmaannnn, nobody?

I'm on T-Mo, but I get the feeling that you ought to be able to find MMS settings for other AT&T phones out there. I don't see why they wouldn't work on your phone, too?

I just fixed the MMS problem
I have an unlocked HTC Sensation 4G that I am using on AT&T. I figured out the APN settings for my phone today. After trying many differents settings. These work
Name: ATT (but may be AT&T or ATT WAP
<easy part to change> the rest is definite!!)
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: not set
Password: not set
Server: not set
MMSC: http mmsc.cingular.com (i can't post url's but this is a standard web addy)
MMS: wireless.cingular.com
MMS port: 80
MMS protocol: WAP 2.0
MCC: 310
MNC: 410
Authentication type: none
APN type: not set
Remember to hit the menu button and save the setting!!!!
Once, I put this APN code in I was able to send texts to email addys and download and send pics. I experienced a delay at first but I restarted the phone and everything works fine...now
I did do the perma-temp root when I first got the phone. But it didn't last long. I completely lost battery and the phone powered off and I lost it. I just haven't taken the time to try that one again. I want to do a permanent root but don't know if I know enough to perform it with screwing up my phone. But I hate the bloat..

wow, im rooted and using leedroid, and if i restart the phone i get the data connection for about a minute then i lose it. both with using the default settings and using the ones you just suggested

thatg said:
Hey i just got a z710a unlocked model and im using it on At&t. made an apn with default settings and the 4g works pretty well but mms is a no go. i was wondering if anyone had got an apn setup that gets mms working with at&t. Did you guys have to S-off and install a custom rom? Thanks for the help. Back to the dreaded iphone till i can get this resolved.
Click to expand...
Click to collapse
hey i just unlocked my sensation but i can't get my 4g to work only the edge is working on it i was wondering if you could help me with that

[Q]No Data Connection After Update (Consumer Cellular)

I have an AT&T branded Galaxy SII i727 Skyrocket (4G LTE). It is not unlocked, has not been rooted and runs AT&T firmware. The phone was purchased independent of a contract (eBay). I am a very light user, but I find it convenient to have a data plan and initially used AT&T GoPhone prepaid. Phone and SMS worked properly on AT&T right away, but some tweaking was required to get data to work. After a few months, I switched to Consumer Cellular (AT&T MVNO). Again, data did not work at first, but CC's tech support gave me revised Access Point Name settings and all became as it should have been.
Recently (I don't remember exactly when, but it was in early or mid December), I finally gave in to the phone's insistence on updating to a later firmware version. From then on, I have been unable to get data to work at all. the 4G symbol no longer appears (although I doubt it was ever actually a 4G connection) and any App that requires a data connection (web, email, etc) complains about no connection. WiFi, on the other hand, works properly with all such Apps.
Here are the specifics of my phone:
Samsung SGH-I727
Android 4.04
Baseband Version I727UCLI3
Kernel Version:
3.0.8-1127534
[email protected]#1
SMPPREEMPT Thu Sep 27 23:12:45 KST 2012
2012​Build number IMM76D.UCLI3​
My questions are these:
Has anyone had this sort of problem (data on Consumer Cellular fails after upgrade)? If so, how did you solve it?
Was this problem caused by the upgrade? If not, what other issues might have caused it and how can they be corrected?
How can I revert the firmware to the previous version to confirm the cause and/or resolve it?
What else can I do to get my data connection back?
I am not particularly Android savvy, but I am not shy about making changes in settings and/or installing fixes.
Thanks,
Tenaya

Reverting firmware read here. http://forum.xda-developers.com/showthread.php?t=1652398
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Thank you, I'll do that.
Tenaya
jondroid2 said:
Reverting firmware read here. http://forum.xda-developers.com/showthread.php?t=1652398
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse

Tenaya43 said:
Thank you, I'll do that.
Tenaya
Click to expand...
Click to collapse
Here's a silly question but did you add the APN your carrier gave you back after the update?

hechoen said:
Here's a silly question but did you add the APN your carrier gave you back after the update?
Click to expand...
Click to collapse
No, not silly.
Since I had to do that to fix both previous problems, it was the first thing I did.
Tenaya

Consumer Cellular APN settings for Skyrocket i727
I recently moved my service from AT&T to Consumer Cellular using my existing Samsung Skyrockets. The new phone signal is identical to that of the old as far as I can tell. (same towers) My issue came when trying to setup my text and data side of my Samsung Skyrocket. The settings provided by CC on their website are incomplete. Be prepared to speak with a 2nd level tech to accomplish all of the connections required on "their" end. Here are the APN settings that are working on my two i727's as of Jan 2014. Both are running 4.1.2
Name: Consumer Cellular
APN: att.mvno
Proxy: "66 . 209 . 11 . 32" (without spaces)
Port: 80
User name: Not set
Pasword: Not set
Server: Not set
MMSC: http :// mmsc . cingular . com (without spaces)
MMS port: 80
MCC: 310
MNC: 410
Authentication type: PAP
APN type: default,supl,mms,agps,fota
APN protocal: IPv4
Enable/disable APN: APN enabled (check)
Bearer: Unspecified

very helpful for my Skyrocket
Thanks for posting this. I had data working on my AT&T skyrocket, now used with Consumer Cellular, and then it stopped for no apparent reason. I had all the same settings as above, but on my phone the Authentication Type was unspecified or none. I changed it to PAP and now data is back. I don't know if I had never set this before, or if something changed it, but I'm glad it seems to be working again.

always when you format your phone, check the APN settings.
If it isn't configured you won't be able to surf.
happy to hear you fixed the issue.

good while it lasted -30 min
goldami1 said:
always when you format your phone, check the APN settings.
If it isn't configured you won't be able to surf.
happy to hear you fixed the issue.
Click to expand...
Click to collapse
While changing that setting did bring the data connection back to life, it seems to have disappeared again. I'm not sure why. When I turn airplane mode on and then off, data doesn't reconnect. When I reboot the phone it seems to connect after maybe 15 minutes of trying. Could it be a bad sim card? Or maybe should I do a complete reset of the phone? I don't see anyone else reporting these sorts of symptoms, so maybe it is specific to my phone.

Another option for Consumer Cellular APN settings
I just got off the phone (third time in a week) with a tech support person at CC. They said they think they knew the problem. Because the AT&T SGH-I727 skyrocket is 4G LTE capable, a new APN should be set up:
Name: ccilte
APN: ccdata
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: http://mmsc.mobile.att.net
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: PAP
APN type: default,mms,supl
APN protocol: IPv4
APN roaming protocol: IPv4
I asked a couple of times if they really should be backslashes for Server and MMSC, rather than forward slashes. They insisted they should be backslashes, which is what I put in, and it worked, and then I changed them to forward slashes (which seems more appropriate) and that works too. That was weird, since I'd expect one to fail. So now I seem to get a data connection (it has been almost a day and it hasn't dropped data service). I even went in and out of airplane mode, turned wifi on and off, and data came right back, which never happened before. Hopefully this may help someone else who made the bumpy transition to Consumer Cellular.

[Q] AT&T LTE/MMS APNs

I'd be interested in seeing all of your APNs along with all of their settings. Would you be willing to post screen shots of each APN or writing them down in a reply? I'm having issues with my SMS/MMS sending. SMS sometimes sends, and MMS doesn't seem to send at all. This is whether I'm on WiFi or LTE. Thanks!
Code:
APN 1:
Name: ATT Phone
APN: phone
Proxy: not set
Port: not set
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,mms,supl,fota
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none
APN 2
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: Not Set
Password: Not Set
Server: cingulargprs.com
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: Not set
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,supl,mms
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none
APN 3
Name: CINGULAR
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: Not Set
MMS Proxy: Not Set
MMS Port: Not set
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,agps,supl,fota,dun
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none

CNLiberal said:
I'd be interested in seeing all of your APNs along with all of their settings. Would you be willing to post screen shots of each APN or writing them down in a reply? I'm having issues with my SMS/MMS sending. SMS sometimes sends, and MMS doesn't seem to send at all. This is whether I'm on WiFi or LTE. Thanks!
Code:
APN 1:
Name: ATT Phone
APN: phone
Proxy: not set
Port: not set
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,mms,supl,fota
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none
APN 2
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: Not Set
Password: Not Set
Server: cingulargprs.com
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: Not set
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,supl,mms
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none
APN 3
Name: CINGULAR
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: Not Set
MMS Proxy: Not Set
MMS Port: Not set
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,agps,supl,fota,dun
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none
Click to expand...
Click to collapse
This could be really useful! I personally just left mine at default.

MaxRabbit said:
This could be really useful! I personally just left mine at default.
Click to expand...
Click to collapse
Would you mind posting what your defaults are? I'm trying to get my MMS messaging to work. Thanks!

CNLiberal said:
Would you mind posting what your defaults are? I'm trying to get my MMS messaging to work. Thanks!
Click to expand...
Click to collapse
Exactly what yours are, except no APN 3.

I found out the issue. I had installed AdBlocker Plus (ABP). This app apparently queries all internet requests through their own servers. They were blocking MMS. I happened upon a post on Reddit that had the same issue and that's how they solved it.
I'm now using AdAway.
Sent from my Nexus 7 using Tapatalk

CNLiberal said:
I found out the issue. I had installed AdBlocker Plus (ABP). This app apparently queries all internet requests through their own servers. They were blocking MMS. I happened upon a post on Reddit that had the same issue and that's how they solved it.
I'm now using AdAway.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
HOLY CRAP. THANK YOU FOR THIS. I was going nuts trying to figure this out.

On CyanogenMod I use the default. I had a S4 before I had my Nexus5 so I didn't touch my plan, just took my SIM out and threw it in the Nexus 5.
APN that works for me perfectly fine on LTE and HSPA+ and HSPA is same as "ATT Phone" listed above. Thats on a regular AT&T Family Plan.

WoodburyMan said:
On CyanogenMod I use the default. I had a S4 before I had my Nexus5 so I didn't touch my plan, just took my SIM out and threw it in the Nexus 5.
APN that works for me perfectly fine on LTE and HSPA+ and HSPA is same as "ATT Phone" listed above. Thats on a regular AT&T Family Plan.
Click to expand...
Click to collapse
I did the same thing, although I've been hearing that cell reception is better with the Nexus 5 than the S4, so I'm wondering if there's anything I need to do aside from just putting the different SIM card in my phone...it works well but I do get call drops I wasn't getting with the S4, it's acting up unlike the S4 - even though I hear it has far better reception.
Do I NEED to have them provision my phone?

justintime001 said:
I did the same thing, although I've been hearing that cell reception is better with the Nexus 5 than the S4, so I'm wondering if there's anything I need to do aside from just putting the different SIM card in my phone...it works well but I do get call drops I wasn't getting with the S4, it's acting up unlike the S4 - even though I hear it has far better reception.
Do I NEED to have them provision my phone?
Click to expand...
Click to collapse
No. You hear horror stories of when people call and try to provision the Nexus 5 with AT&T. The Nexus 5 isn't in this provisioning database, as it's a "unsupported" phone they don't tell (They won't touch anything with a unlockable bootloader). Because of this many times people get provisioned for a 3G phone as their generic phone provision doesn't support LTE or something along those lines.It all depends on who does the provisioning. Some people you talk to will set it up correctly, others will not. I've heard stories of people having to give them IMEI's of other supported LTE phones to regain LTE access after such issues.
If it works, don't touch it, and don't let AT&T know you have the Nexus 5 as long as you don't have to.
As for reception on AT&T. I really don't notice a difference between my S4 and the Nexus 5. A month before I got rid of my S4 I got a drop in service, as a LTE tower popped up in range, however I only get 1 bar of service from it, and both my S4 and Nexus 5 tries to connect to that, where as I have a full 4 or 5 bars service on a HSPA+ (3G) tower that is closer. I have to manually switch network mode to 3G only sometimes while home in order to guarantee I get calls.

To get adblockplus to work with AT&T MMS change the MMS port to 8080 from 80.

WoodburyMan said:
No. You hear horror stories of when people call and try to provision the Nexus 5 with AT&T. The Nexus 5 isn't in this provisioning database, as it's a "unsupported" phone they don't tell (They won't touch anything with a unlockable bootloader). Because of this many times people get provisioned for a 3G phone as their generic phone provision doesn't support LTE or something along those lines.It all depends on who does the provisioning. Some people you talk to will set it up correctly, others will not. I've heard stories of people having to give them IMEI's of other supported LTE phones to regain LTE access after such issues.
If it works, don't touch it, and don't let AT&T know you have the Nexus 5 as long as you don't have to.
As for reception on AT&T. I really don't notice a difference between my S4 and the Nexus 5. A month before I got rid of my S4 I got a drop in service, as a LTE tower popped up in range, however I only get 1 bar of service from it, and both my S4 and Nexus 5 tries to connect to that, where as I have a full 4 or 5 bars service on a HSPA+ (3G) tower that is closer. I have to manually switch network mode to 3G only sometimes while home in order to guarantee I get calls.
Click to expand...
Click to collapse
Hello my friend,
I'm grateful for your thorough reply. On my AT&T account online, it shows up as "no image" and I think on one page says Nexus 5. I never called anyone. I only popped in the SIM card.
Phenomenal insight regarding the low signal from the new LTE tower. Here is a question:
Is there an existing mod (or a best way to make a services mod) for a rooted Nexus 5 that will essentially switch down from LTE based on an algorithm determining signal db noise db etc. so that it kicks down when the signal is too low and does a query of the higher bands while kicked down at efficient intervals? I'm going to post this Q as it's own thread, actually. Been looking, can't find anything.
Again, much thanks for your thorough and very helpful response, WoodburyMan.
Cheers,
Justin
Sent from my Nexus 5 using XDA Premium 4 mobile app

justintime001 said:
Hello my friend,
I'm grateful for your thorough reply. On my AT&T account online, it shows up as "no image" and I think on one page says Nexus 5. I never called anyone. I only popped in the SIM card.
Phenomenal insight regarding the low signal from the new LTE tower. Here is a question:
Is there an existing mod (or a best way to make a services mod) for a rooted Nexus 5 that will essentially switch down from LTE based on an algorithm determining signal db noise db etc. so that it kicks down when the signal is too low and does a query of the higher bands while kicked down at efficient intervals? I'm going to post this Q as it's own thread, actually. Been looking, can't find anything.
Again, much thanks for your thorough and very helpful response, WoodburyMan.
Cheers,
Justin
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Haven't found anything like it yet. However it would be easy to set up. I forgot the app but there is some big app out there that can trigger events with certain conditions. Can't remember the name right now. Example: When see my home wifi connection, turn off bluetooth, and have it switch from LTE to 3G/2G mode. And when it detects say the WiFi at my work, switch from 3G/2G to LTE network type and such. That might be something worth looking into.

Well now. Seems I'm in that boat of trying to get Nexus 5 to work on AT&T.
Originally my Nexus 5 worked right out of the box with the "Phone" APN, which is a APN cable of being used on LTE networks.
This is because I originally had my phone Provisioned / Data Plan setup on a Galaxy S4 I bought from AT&T, and I simply swapped my SIM out to the Nexus.
Now, I just changed jobs, and one of the perks is job pays for my phone and data. (Woohoo!). They are also with AT&T, which makes things somewhat easier. However, now, when the account manager setup my phone, AT&T Business assumibly used the IMEI off my Nexus 5 to setup my phone and provision it on their system. Inadvertently it was set up with a Non-4G Provisioning, so that my phone would not be allowed on LTE networks. Likewise, the old "Phone" APN no longer works, and I have to use "ATT" "wap.cingular" APN to connect to get data on 3G.
I will be going to a AT&T store tonight to try and get this sorted out. Will post back with results. I believe all they need to do is reprovision my phone as LTE cable.

Went to local AT&T store. I was in and out in around 5 minutes.
Walking in, told them how I had working 4G LTE before, and I believe it was just provisioned correctly, and how I know it's a common problem with this phone as the Nexus 5 isn't in their system. They copied down my IMEI, shut my phone down, and reprovisioned my phone as a LTE capable device. Turned it back on, BAM LTE. ATT Phone APN did not work, the one I used before. However ATT LTE APN that uses pta in it's setting did work. Perfect! All set and done. Surprised as how easy it was.

WoodburyMan said:
>>>I forgot the app but there is some big app out there that can trigger events with certain conditions. Can't remember the name right now. Example: When see my home wifi connection, turn off bluetooth, and have it switch from LTE to 3G/2G mode. And when it detects say the WiFi at my work, switch from 3G/2G to LTE network type and such. That might be something worth looking into.
Click to expand...
Click to collapse
I think you may be referring to "Tasker".
http://forum.xda-developers.com/showthread.php?t=1110775
Hope this helps.

WoodburyMan said:
On CyanogenMod I use the default. I had a S4 before I had my Nexus5 so I didn't touch my plan, just took my SIM out and threw it in the Nexus 5.
APN that works for me perfectly fine on LTE and HSPA+ and HSPA is same as "ATT Phone" listed above. Thats on a regular AT&T Family Plan.
Click to expand...
Click to collapse
justintime001 said:
I did the same thing, although I've been hearing that cell reception is better with the Nexus 5 than the S4, so I'm wondering if there's anything I need to do aside from just putting the different SIM card in my phone...it works well but I do get call drops I wasn't getting with the S4, it's acting up unlike the S4 - even though I hear it has far better reception.
Do I NEED to have them provision my phone?
Click to expand...
Click to collapse
Sorry to go off topic here, but I have an S4 right now and have been thinking about switching to a Nexus 5.
How do you guys like your Nexus compared to the S4? How does the battery life compare?
My two main fears is the camera quality and battery life will be worse on the Nexus.

Thank you so much for this! Followed your instructions and now I have my sprint phone unlocked and running on AT&T! No LTE but thats ok.:good:

atistang said:
Sorry to go off topic here, but I have an S4 right now and have been thinking about switching to a Nexus 5.
How do you guys like your Nexus compared to the S4? How does the battery life compare?
My two main fears is the camera quality and battery life will be worse on the Nexus.
Click to expand...
Click to collapse
I will never go back to Samsung. Their AOSP support is horrible, I can't stand TouchWiz, and the camera was horrible. I had a iPhone 4S, went to the Galaxy S4 and camera was horrible compared to my 4S. Went to the Nexus 5.. best phone camera I've had so far. Love the HDR+ feature in the camera. Battery life for me was the same. The removable battery on the S4 was nice, I'd just swap batteries out on the go. I got a ZeroLemon case for the Nexus5 though works good.
MoeisHere said:
Thank you so much for this! Followed your instructions and now I have my sprint phone unlocked and running on AT&T! No LTE but thats ok.:good:
Click to expand...
Click to collapse
Read what I had to go through a post or two back. You can get LTE working it's just a matter of trying a different APN like the pta or phone APN's, or having them re-provision your phone properly. A good sales person or tech at a AT&T store can get you sorted out in a few minutes.

Following up these are the APN settings that work with LTE on a AT&T Business account. (ATT LTE, aka ATT PTA). Previousl "ATT Phone" APN worked for me on a personal AT&T account with LTE.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

will this work also with straight talk or no since its using att?

[Q] Nexus 5 No LTE - AT&T

Got my new Nexus 5 (NYC) today and went to the AT&T store to get a new SIM card. Installed and recognized the network properly and got service right away. But only getting HSPA+.
2.2Mbps DL...boo!!!
Probably a APN issue, but can't find a suitable APN. Here's the 2 I have. NEED HELP!
#1
ATT Phone
Name: ATT Phone
APN: phone
Proxy: not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mmscmobile.att.net
MMS proxy: proxy.mobile.att.net
MMS post: 80
MMC: 310
MNC: 410
Authentication type: not set
APN type: default,mms,supl,fota
APN protocol: IPv4
APN roaming protocol: IPv4
(grayed out) APN enable/disable: checked
Bearer: unspecified
MVNO type: None
(grayed out) MVNO value: not set
#2
ATT WAP
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: Not set
Password: Not set
Server: cingulargprs.com
MMSC: http://mmsc.cingular.com/
MMS proxy: wireless.cingular.com
MMS post: Not set
MMC: 310
MNC: 410
Authentication type: not set
APN type: default,supl,mms
APN protocol: IPv4
APN roaming protocol: IPv4
(grayed out) APN enable/disable: checked
Bearer: unspecified
MVNO type: None
(grayed out) MVNO value: not set

Just visit your ATT store or call them. I was stuck with H for a day until they had to create a service request for a higher tech person to fix it.

Make sure they prevision your plan to "4G LTE". It can be taken care of over the phone.

I have the same issue, however I'm on a dealer line so I can't have customer service change it, I have to have my rep do it and he is having trouble figuring it out, and so my at&t rep says that he thinks its because I didn't have an LTE phone prior to this (nexus 4) so he is gonna try to change my imei to his G2 he doesn't use
Sent from my Nexus 5

Simer03 said:
I have the same issue, however I'm on a dealer line so I can't have customer service change it, I have to have my rep do it and he is having trouble figuring it out, and so my at&t rep says that he thinks its because I didn't have an LTE phone prior to this (nexus 4) so he is gonna try to change my imei to his G2 he doesn't use
Sent from my Nexus 5
Click to expand...
Click to collapse
will be calling to check what AT&T says. My last 2 phones were LTE so I definitely had it.

trajik78 said:
will be calling to check what AT&T says. My last 2 phones were LTE so I definitely had it.
Click to expand...
Click to collapse
Ah ok then make sure they provision your imei to work! Make sure to talk to a tier 2 representative if the first person doesn't do it or something
Sent from my Nexus 5

I remember reading in another thread that the IMEIs on the n5 don't register as an lte capable phone in AT&Ts system. You may need to obtain one from a phone that is confirmed to work on their LTE, or have CS generate one for you by telling them you can't find yours. Wish I could find the thread, but they get buried so fast around here.
Keep in mind that this info was from a few days ago so it could just be that AT&T wasn't prepared for the launch...they may have already fixed the problem.
Sent from my Evo LTE

If you put in a sim card from a HSPA only phone before switching to LTE or a new sim then you may need to do a factory reset. That was the only solution that worked to get me on LTE as I was also stuck on HSPA. Could be worth a shot if you don't figure it out.

Yeah just had to call at&t to have them re-switch on my LTE. When I was using an old iPhone 3gs they "turn it off". Thanks for all the support!

[Q] MMS issues?

Hey all, Moto G US version owner here, and having trouble getting MMS working on at&t. I spent some time on the phone with them earlier and was more or less told that the phone wouldn't work right on network, or something to that effect. This was frustrating since everything else worked fine, and it is supposedly tailored for US networks after all. So I tried several different APN settings from online but to no avail. I even copied over the APN settings from my unlocked GS3 (which has no problems at all on at&t's network) and it still wouldn't work. I've contacted Moto's customer service as well and they've given me the number for Level 2 support, will be speaking to them soon.
I'm at a loss here.. yes, it is a new device and all, but is anybody else having this problem?

Try Handcent
boogalah said:
Hey all, Moto G US version owner here, and having trouble getting MMS working on at&t. I spent some time on the phone with them earlier and was more or less told that the phone wouldn't work right on network, or something to that effect. This was frustrating since everything else worked fine, and it is supposedly tailored for US networks after all. So I tried several different APN settings from online but to no avail. I even copied over the APN settings from my unlocked GS3 (which has no problems at all on at&t's network) and it still wouldn't work. I've contacted Moto's customer service as well and they've given me the number for Level 2 support, will be speaking to them soon.
I'm at a loss here.. yes, it is a new device and all, but is anybody else having this problem?
Click to expand...
Click to collapse
I was able to sent text messages just fine, but not MMS photos. I installed Handcent and set the photo size to 100k and the messages went through. I'll be calling Tmobile tomorrow to make sure it's not a provisioning issue.
I'll update if a solution is found.

oldcrow66 said:
I was able to sent text messages just fine, but not MMS photos. I installed Handcent and set the photo size to 100k and the messages went through. I'll be calling Tmobile tomorrow to make sure it's not a provisioning issue.
I'll update if a solution is found.
Click to expand...
Click to collapse
Would this help with receiving MMS messages though? I have issues sending and receiving them currently. Have not had an opportunity to speak with Motorola's level 2 support yet.

boogalah said:
Hey all, Moto G US version owner here, and having trouble getting MMS working on at&t. I spent some time on the phone with them earlier and was more or less told that the phone wouldn't work right on network, or something to that effect. This was frustrating since everything else worked fine, and it is supposedly tailored for US networks after all. So I tried several different APN settings from online but to no avail. I even copied over the APN settings from my unlocked GS3 (which has no problems at all on at&t's network) and it still wouldn't work. I've contacted Moto's customer service as well and they've given me the number for Level 2 support, will be speaking to them soon.
I'm at a loss here.. yes, it is a new device and all, but is anybody else having this problem?
Click to expand...
Click to collapse
I'm on AT&T Gophone, not AT&T postpaid, so your experience may be different, but I've had no problem sending MMS to other phones (android + iphones) or receiving them.
The AT&T rep set up two APN that I can see, including them here for you to try out if you want:
Name: AT&T Phone
APN: phone
Proxy: not set
Username: not set
Server: not set
MMSC: not set
MMS proxy: not set
MMS port: not set
MCC: 310
MNC: Not set
APN type: default, supl, hipri, dun
APN protocol: IPv4
APN enable/disable: APN enabled
Bearer: unspecified
MVNO type: none
MVNO value: not set
AT&T US MMS
Name: AT&T US MMS
APN: phone
Proxy: not set
Username: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: not set
APN type: mms
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: unspecified
MVNO type: none
MVNO value: not set
FWIW I've also used this AT&T APN Suggested from ATT forum and it also works with MMS after a reboot.
NAME: AT&T Phone
APN: wap.cingular
Proxy: (not set)
Port: (not set)
Username: [email protected]
Password: CINGULAR1
Server: (not set)
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: (not set)
APN type: (not set)
APN protocol: IPv4
APN: enabled (may need to check this, not sure about your model)
Bearer: unspecified

angomy said:
I'm on AT&T Gophone, not AT&T postpaid, so your experience may be different, but I've had no problem sending MMS to other phones (android + iphones) or receiving them.
The AT&T rep set up two APN that I can see, including them here for you to try out if you want:
Click to expand...
Click to collapse
Prepaid? Last I remember prepaid doesn't support 4G devices for data. And MMS uses data, not wifi. And while I'm aware the MotoG can use 3G(I have mine on Verizon)...AT&T tends to lock down their better phones to 4G only to get users on the contract.
I could be mistake and that phone is supported, but I don't believe they run 4G on prepaid/gophone and hence you might not be able to run data.
As of 2012 they had an inner memo to their call centers saying that 4G devices, Rimms, and iPhones wouldn't be supported for Data any further.

Having same problem as original post
I'm having the same problem as original post, except I'm using StraightTalk. My Moto G is the US version - GSM (uses AT&T network). I've set it up to use the APN that StraightTalk provided. Browser works OK, so I know data services are working, but I can't send or receive MMS messages. I've also tried Handcent that was mentioned in this thread, but it still doesn't seem to be sending. I've also tried the AT&T APN settings from this thread, but no go. Not sure what else to do...