[Q] Nexus 5 No LTE - AT&T - Nexus 5 Q&A, Help & Troubleshooting

[Q] Nexus 5 No LTE - AT&T - Nexus 5 Q&A, Help & Troubleshooting

Got my new Nexus 5 (NYC) today and went to the AT&T store to get a new SIM card. Installed and recognized the network properly and got service right away. But only getting HSPA+.
2.2Mbps DL...boo!!!
Probably a APN issue, but can't find a suitable APN. Here's the 2 I have. NEED HELP!
#1
ATT Phone
Name: ATT Phone
APN: phone
Proxy: not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mmscmobile.att.net
MMS proxy: proxy.mobile.att.net
MMS post: 80
MMC: 310
MNC: 410
Authentication type: not set
APN type: default,mms,supl,fota
APN protocol: IPv4
APN roaming protocol: IPv4
(grayed out) APN enable/disable: checked
Bearer: unspecified
MVNO type: None
(grayed out) MVNO value: not set
#2
ATT WAP
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: Not set
Password: Not set
Server: cingulargprs.com
MMSC: http://mmsc.cingular.com/
MMS proxy: wireless.cingular.com
MMS post: Not set
MMC: 310
MNC: 410
Authentication type: not set
APN type: default,supl,mms
APN protocol: IPv4
APN roaming protocol: IPv4
(grayed out) APN enable/disable: checked
Bearer: unspecified
MVNO type: None
(grayed out) MVNO value: not set

Just visit your ATT store or call them. I was stuck with H for a day until they had to create a service request for a higher tech person to fix it.

Make sure they prevision your plan to "4G LTE". It can be taken care of over the phone.

I have the same issue, however I'm on a dealer line so I can't have customer service change it, I have to have my rep do it and he is having trouble figuring it out, and so my at&t rep says that he thinks its because I didn't have an LTE phone prior to this (nexus 4) so he is gonna try to change my imei to his G2 he doesn't use
Sent from my Nexus 5

Simer03 said:
I have the same issue, however I'm on a dealer line so I can't have customer service change it, I have to have my rep do it and he is having trouble figuring it out, and so my at&t rep says that he thinks its because I didn't have an LTE phone prior to this (nexus 4) so he is gonna try to change my imei to his G2 he doesn't use
Sent from my Nexus 5
Click to expand...
Click to collapse
will be calling to check what AT&T says. My last 2 phones were LTE so I definitely had it.

trajik78 said:
will be calling to check what AT&T says. My last 2 phones were LTE so I definitely had it.
Click to expand...
Click to collapse
Ah ok then make sure they provision your imei to work! Make sure to talk to a tier 2 representative if the first person doesn't do it or something
Sent from my Nexus 5

I remember reading in another thread that the IMEIs on the n5 don't register as an lte capable phone in AT&Ts system. You may need to obtain one from a phone that is confirmed to work on their LTE, or have CS generate one for you by telling them you can't find yours. Wish I could find the thread, but they get buried so fast around here.
Keep in mind that this info was from a few days ago so it could just be that AT&T wasn't prepared for the launch...they may have already fixed the problem.
Sent from my Evo LTE

If you put in a sim card from a HSPA only phone before switching to LTE or a new sim then you may need to do a factory reset. That was the only solution that worked to get me on LTE as I was also stuck on HSPA. Could be worth a shot if you don't figure it out.

Yeah just had to call at&t to have them re-switch on my LTE. When I was using an old iPhone 3gs they "turn it off". Thanks for all the support!

Related

(answers)straight talk apn

here is the new straight talk apn's
name: straight talk
apn: tfdata
proxy: proxy.mvno.tracfone.com
port: 80
username: not set
password: not set
server: not set
mmsc: http://mms-cf.mec
mms proxy: mms3.tracfone.com
mms port: 80
mms protocol: wap 2.0
mcc: 310
mnc: 410
authentication type: not set
apn type: default,supl
i hope this is will help some of you.
thanks.......

Is this for t-mo or at&t SIM card? Any difference from the old apn as far as data speed.
Sent from my HTC One X using xda premium

I think you got it wrong, this is from the website, I tried them and they don't work for me and I assume the new apn's are for new sim cards and not one previously purchased that still need the old apn's
AT&T
FIELD SETTINGS
NAME straight talk
APN tfdata
PORT 80
MMSC http://mms-tf.net
MMS PROXY mms3.tracfone.com
MMS PORT 80
T-Mobile
FIELD SETTINGS
NAME straight talk
APN wap.tracfone
PROXY leave blank
PORT 8080
MMSC http://mms.tracfone.com
MMS PROXY leave blank
MMS PORT leave blank

This is the new APN for at&t HTC one x using straight talk. I just talked to straight talk earlier.

So which one is correct? I see the same one on the actual phone programming guide on their site.

clockcycle said:
So which one is correct? I see the same one on the actual phone programming guide on their site.
Click to expand...
Click to collapse
AT&T versus T-Mobile corresponds to which SIM you picked when you purchased the service. If you selected the AT&T SIM, then use the AT&T APN, etc.

clockcycle said:
So which one is correct? I see the same one on the actual phone programming guide on their site.
Click to expand...
Click to collapse
redpoint73 said:
AT&T versus T-Mobile corresponds to which SIM you picked when you purchased the service. If you selected the AT&T SIM, then use the AT&T APN, etc.
Click to expand...
Click to collapse
Sure that's great, but my question is which of the TWO AT&T APN posted in this thread are correct, OP or post #3?

I am getting throttled so bad
I just tried GA Buzz APN setting for ATT. It didn't work. I am sick of my data being so slow with the current one i have. HTC One X

clockcycle said:
Sure that's great, but my question is which of the TWO AT&T APN posted in this thread are correct, OP or post #3?
Click to expand...
Click to collapse
If you ask a question, it helps to speak in specifics. The guy who responded after you has the same problem, can't tell what APN he is talking about.
I personally would try the APN that came from the source (Straight Talk) first. But really, in the time you asked the question and waited for responses, you could have easily tried both (and then some) and see if they worked.

Sorry for being vague. I'm at work and trying to type fast. My problem is I get throttled often. My download speed is seriously 200k/ sec. I'm trying to find a better APN that maybe will help my situation. I have had this SIM card from ST for atleast a year. It is in my HTC One X. I cut the card down to fit. And don't get me wrong, sometimes i have decent speed. But it's never true 4g speed
Sent from my HTC One X using xda app-developers app

gerg6986 said:
here is the new straight talk apn's
name: straight talk
apn: tfdata
proxy: proxy.mvno.tracfone.com
port: 80
username: not set
password: not set
server: not set
mmsc: http://mms-cf.mec
mms proxy: mms3.tracfone.com
mms port: 80
mms protocol: wap 2.0
mcc: 310
mnc: 410
authentication type: not set
apn type: default,supl
i hope this is will help some of you.
thanks.......
Click to expand...
Click to collapse
Hey good looking out bro. These worked like a charm on my new SIM fro ST. Thanks again :good:

ATT/Straight Talk APN settings

Just got my Nexus 5.
I took my ST SIM from my Nexus 4 and popped it into the new phone. Phone service works, no data service. I inputed my old N4 APN settings, and got data, but at the HSPA+ speeds. I tried setting the APN setting to " tfdata" as suggested elsewhere for LTE service, but lost all data.
Can someone please share their ATT ST APN settings? Or do I need a new SIM card?
Thanks.

From what I have heard... 2 possibilities. If you were using att.mvno, you need a new sim card. If you had a tfdata apn sim card, you can spend hours on the phone with straight talk tech support, and eventually you will find someone who knows how to enable lte on your tfdata sim, or you can order a new sim for $7 that will automatically be lte
Sent from my Nexus 5 using Tapatalk

I used the settings in the screen shots on pg 4,5 i believe... H+ and LTE work great.
http://forum.xda-developers.com/showthread.php?t=2506712

Thank you all.
I 've already tried the settings posted. Looks like I need a new SIM and I just ordered one from ST.

wctom said:
Thank you all.
I 've already tried the settings posted. Looks like I need a new SIM and I just ordered one from ST.
Click to expand...
Click to collapse
Just to be sure you are saving the apn and then selecting it right?...? for LTE I had to reboot....otherwise H+ would only stay on.

apristel said:
Just to be sure you are saving the apn and then selecting it right?...? for LTE I had to reboot....otherwise H+ would only stay on.
Click to expand...
Click to collapse
Yes, and I also deleted the other APN's. Rebooted multiple times.
How old is your SIM card?

wctom said:
Yes, and I also deleted the other APN's. Rebooted multiple times.
How old is your SIM card?
Click to expand...
Click to collapse
I ordered it probably like within a month ago. You are probably right, just wanted to make sure you had it checked and stuff.

Apn settings for straight talk using at&t sim
Okay Gents it's been a long time since I've been on Android and I am Happy to be back.
My Last post was With the EVO4G and I was waiting for the next best phone to come out and the N5 is the one.
I've looked everyhwere for APN settings for the N5 using staright talk AT&T SIM with no luck .
So through trial and error I have found the APN setttings that are working. You don't need a New SIM just set up your phone as I will explain.
Set Up 2 APNs one I have labeled :
Name : Internet_line
APN: att.mvno
Proxy: Not Set
Port: Not set
Username: Not set
Pass: Not set
Server: Not set
MMSC: http://mmsc.cingular.com
MMS Proxy: 66.209.11.33
MMS PORT: 80
MCC :310Name : Internet_line
MNC: 410
Authentication Type: None
APN Type: default,supl,mms,hipri ( No spaces)
APN Proto: IPv4
APN roaming Proto : IPv4
Bearer: Unspecified
MVNO Type: None
2nd APN
Name: Straight Talk
APN: tfdata
Proxy: Not Set
Port: 80
Username: Not set
Pass: Not set
Server: Not set
MMSC: http://mms3.tracfone.com
MMS Proxy: Not Set
MMS PORT: 80
MCC :310
MNC:410
A Type: None
APN: default,supl,mms,hipri ( No spaces)
APN Proto: IPv4
APN roaming Proto : IPv4
Bearer: Unspecified
MVNO Type: None
MNC:410
Authentecation Type: PAP or CHAP
APN type:mms
APN Proto: IPv4
APN roaming Proto : IPv4
Bearer: Unspecified
MVNO Type: None
ONCE YOU HAVE SAVED BOTH NEW APNs select the INternet Line One att.mvno
and Enjoy. Just hit Thanks on my post and pass it forward Happy to be Back on Android
---------- Post added at 04:25 AM ---------- Previous post was at 04:17 AM ----------
wctom said:
Just got my Nexus 5.
I took my ST SIM from my Nexus 4 and popped it into the new phone. Phone service works, no data service. I inputed my old N4 APN settings, and got data, but at the HSPA+ speeds. I tried setting the APN setting to " tfdata" as suggested elsewhere for LTE service, but lost all data.
Can someone please share their ATT ST APN settings? Or do I need a new SIM card?
Thanks.
Click to expand...
Click to collapse
You Don't need a New Sim . I have one of the original At&t Sims from ST.
Okay Gents it's been a long time since I've been on Android and I am Happy to be back.
My Last post was With the EVO4G and I was waiting for the next best phone to come out and the N5 is the one.
I've looked everyhwere for APN settings for the N5 using staright talk AT&T SIM with no luck .
So through trial and error I have found the APN setttings that are working. You don't need a New SIM just set up your phone as I will explain.
Set Up 2 APNs one I have labeled :
Name : Internet_line
APN: att.mvno
Proxy: Not Set
Port: Not set
Username: Not set
Pass: Not set
Server: Not set
MMSC: http://mmsc.cingular.com
MMS Proxy: 66.209.11.33
MMS PORT: 80
MCC :310Name : Internet_line
MNC: 410
Authentication Type: None
APN Type: default,supl,mms,hipri ( No spaces)
APN Proto: IPv4
APN roaming Proto : IPv4
Bearer: Unspecified
MVNO Type: None
2nd APN
Name: Straight Talk
APN: tfdata
Proxy: Not Set
Port: 80
Username: Not set
Pass: Not set
Server: Not set
MMSC: http://mms3.tracfone.com
MMS Proxy: Not Set
MMS PORT: 80
MCC :310
MNC:410
A Type: None
APN: default,supl,mms,hipri ( No spaces)
APN Proto: IPv4
APN roaming Proto : IPv4
Bearer: Unspecified
MVNO Type: None
MNC:410
Authentecation Type: PAP or CHAP
APN type:mms
APN Proto: IPv4
APN roaming Proto : IPv4
Bearer: Unspecified
MVNO Type: None
ONCE YOU HAVE SAVED BOTH NEW APNs select the INternet Line One att.mvno
and Enjoy. Just hit Thanks on my post and pass it forward Happy to be Back on Android

wctom said:
Just got my Nexus 5.
I took my ST SIM from my Nexus 4 and popped it into the new phone. Phone service works, no data service. I inputed my old N4 APN settings, and got data, but at the HSPA+ speeds. I tried setting the APN setting to " tfdata" as suggested elsewhere for LTE service, but lost all data.
Can someone please share their ATT ST APN settings? Or do I need a new SIM card?
Thanks.
Click to expand...
Click to collapse
I just used the settings from the Straight Talk BYOP website and it worked fine for me.
http://www.straighttalkbyop.com/program.php

venturizhou said:
I just used the settings from the Straight Talk BYOP website and it worked fine for me.
http://www.straighttalkbyop.com/program.php
Click to expand...
Click to collapse
l used the settings from the site and it worked for me as well.
Sent from my GT-N5110 using Tapatalk 4

laestrella said:
l used the settings from the site and it worked for me as well.
Sent from my GT-N5110 using Tapatalk 4
Click to expand...
Click to collapse
Well, I went ahead and got a new SIM card from ST, and the settings now work perfectly.
My OP question was do I need a new SIM card. Yes I do.

Fixed itself!
Good day
I authorized a NEXUS 5 Sunday, ATT Micro Sim from Straight Talk
I used the APN settings from the website, last Sunday without any luck receiving MMS messages
I tried every setting on XDA I could find without any receive MMS success
I ordered a new Sim hoping to eliminate or correct my receive issuse, it will arrive tomorrow
Last night I received a confirmation from Straight Talk thanking me for my Auto Refill Signup
MMS receive started working right after that, go figure.:highfive:
Guess I didn't need a new Sim after all
I am on the Straight Talk APN Settings, nothing different.

[Q] AT&T LTE/MMS APNs

I'd be interested in seeing all of your APNs along with all of their settings. Would you be willing to post screen shots of each APN or writing them down in a reply? I'm having issues with my SMS/MMS sending. SMS sometimes sends, and MMS doesn't seem to send at all. This is whether I'm on WiFi or LTE. Thanks!
Code:
APN 1:
Name: ATT Phone
APN: phone
Proxy: not set
Port: not set
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,mms,supl,fota
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none
APN 2
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: Not Set
Password: Not Set
Server: cingulargprs.com
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: Not set
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,supl,mms
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none
APN 3
Name: CINGULAR
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: Not Set
MMS Proxy: Not Set
MMS Port: Not set
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,agps,supl,fota,dun
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none

CNLiberal said:
I'd be interested in seeing all of your APNs along with all of their settings. Would you be willing to post screen shots of each APN or writing them down in a reply? I'm having issues with my SMS/MMS sending. SMS sometimes sends, and MMS doesn't seem to send at all. This is whether I'm on WiFi or LTE. Thanks!
Code:
APN 1:
Name: ATT Phone
APN: phone
Proxy: not set
Port: not set
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,mms,supl,fota
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none
APN 2
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: Not Set
Password: Not Set
Server: cingulargprs.com
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: Not set
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,supl,mms
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none
APN 3
Name: CINGULAR
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: Not Set
MMS Proxy: Not Set
MMS Port: Not set
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,agps,supl,fota,dun
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none
Click to expand...
Click to collapse
This could be really useful! I personally just left mine at default.

MaxRabbit said:
This could be really useful! I personally just left mine at default.
Click to expand...
Click to collapse
Would you mind posting what your defaults are? I'm trying to get my MMS messaging to work. Thanks!

CNLiberal said:
Would you mind posting what your defaults are? I'm trying to get my MMS messaging to work. Thanks!
Click to expand...
Click to collapse
Exactly what yours are, except no APN 3.

I found out the issue. I had installed AdBlocker Plus (ABP). This app apparently queries all internet requests through their own servers. They were blocking MMS. I happened upon a post on Reddit that had the same issue and that's how they solved it.
I'm now using AdAway.
Sent from my Nexus 7 using Tapatalk

CNLiberal said:
I found out the issue. I had installed AdBlocker Plus (ABP). This app apparently queries all internet requests through their own servers. They were blocking MMS. I happened upon a post on Reddit that had the same issue and that's how they solved it.
I'm now using AdAway.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
HOLY CRAP. THANK YOU FOR THIS. I was going nuts trying to figure this out.

On CyanogenMod I use the default. I had a S4 before I had my Nexus5 so I didn't touch my plan, just took my SIM out and threw it in the Nexus 5.
APN that works for me perfectly fine on LTE and HSPA+ and HSPA is same as "ATT Phone" listed above. Thats on a regular AT&T Family Plan.

WoodburyMan said:
On CyanogenMod I use the default. I had a S4 before I had my Nexus5 so I didn't touch my plan, just took my SIM out and threw it in the Nexus 5.
APN that works for me perfectly fine on LTE and HSPA+ and HSPA is same as "ATT Phone" listed above. Thats on a regular AT&T Family Plan.
Click to expand...
Click to collapse
I did the same thing, although I've been hearing that cell reception is better with the Nexus 5 than the S4, so I'm wondering if there's anything I need to do aside from just putting the different SIM card in my phone...it works well but I do get call drops I wasn't getting with the S4, it's acting up unlike the S4 - even though I hear it has far better reception.
Do I NEED to have them provision my phone?

justintime001 said:
I did the same thing, although I've been hearing that cell reception is better with the Nexus 5 than the S4, so I'm wondering if there's anything I need to do aside from just putting the different SIM card in my phone...it works well but I do get call drops I wasn't getting with the S4, it's acting up unlike the S4 - even though I hear it has far better reception.
Do I NEED to have them provision my phone?
Click to expand...
Click to collapse
No. You hear horror stories of when people call and try to provision the Nexus 5 with AT&T. The Nexus 5 isn't in this provisioning database, as it's a "unsupported" phone they don't tell (They won't touch anything with a unlockable bootloader). Because of this many times people get provisioned for a 3G phone as their generic phone provision doesn't support LTE or something along those lines.It all depends on who does the provisioning. Some people you talk to will set it up correctly, others will not. I've heard stories of people having to give them IMEI's of other supported LTE phones to regain LTE access after such issues.
If it works, don't touch it, and don't let AT&T know you have the Nexus 5 as long as you don't have to.
As for reception on AT&T. I really don't notice a difference between my S4 and the Nexus 5. A month before I got rid of my S4 I got a drop in service, as a LTE tower popped up in range, however I only get 1 bar of service from it, and both my S4 and Nexus 5 tries to connect to that, where as I have a full 4 or 5 bars service on a HSPA+ (3G) tower that is closer. I have to manually switch network mode to 3G only sometimes while home in order to guarantee I get calls.

To get adblockplus to work with AT&T MMS change the MMS port to 8080 from 80.

WoodburyMan said:
No. You hear horror stories of when people call and try to provision the Nexus 5 with AT&T. The Nexus 5 isn't in this provisioning database, as it's a "unsupported" phone they don't tell (They won't touch anything with a unlockable bootloader). Because of this many times people get provisioned for a 3G phone as their generic phone provision doesn't support LTE or something along those lines.It all depends on who does the provisioning. Some people you talk to will set it up correctly, others will not. I've heard stories of people having to give them IMEI's of other supported LTE phones to regain LTE access after such issues.
If it works, don't touch it, and don't let AT&T know you have the Nexus 5 as long as you don't have to.
As for reception on AT&T. I really don't notice a difference between my S4 and the Nexus 5. A month before I got rid of my S4 I got a drop in service, as a LTE tower popped up in range, however I only get 1 bar of service from it, and both my S4 and Nexus 5 tries to connect to that, where as I have a full 4 or 5 bars service on a HSPA+ (3G) tower that is closer. I have to manually switch network mode to 3G only sometimes while home in order to guarantee I get calls.
Click to expand...
Click to collapse
Hello my friend,
I'm grateful for your thorough reply. On my AT&T account online, it shows up as "no image" and I think on one page says Nexus 5. I never called anyone. I only popped in the SIM card.
Phenomenal insight regarding the low signal from the new LTE tower. Here is a question:
Is there an existing mod (or a best way to make a services mod) for a rooted Nexus 5 that will essentially switch down from LTE based on an algorithm determining signal db noise db etc. so that it kicks down when the signal is too low and does a query of the higher bands while kicked down at efficient intervals? I'm going to post this Q as it's own thread, actually. Been looking, can't find anything.
Again, much thanks for your thorough and very helpful response, WoodburyMan.
Cheers,
Justin
Sent from my Nexus 5 using XDA Premium 4 mobile app

justintime001 said:
Hello my friend,
I'm grateful for your thorough reply. On my AT&T account online, it shows up as "no image" and I think on one page says Nexus 5. I never called anyone. I only popped in the SIM card.
Phenomenal insight regarding the low signal from the new LTE tower. Here is a question:
Is there an existing mod (or a best way to make a services mod) for a rooted Nexus 5 that will essentially switch down from LTE based on an algorithm determining signal db noise db etc. so that it kicks down when the signal is too low and does a query of the higher bands while kicked down at efficient intervals? I'm going to post this Q as it's own thread, actually. Been looking, can't find anything.
Again, much thanks for your thorough and very helpful response, WoodburyMan.
Cheers,
Justin
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Haven't found anything like it yet. However it would be easy to set up. I forgot the app but there is some big app out there that can trigger events with certain conditions. Can't remember the name right now. Example: When see my home wifi connection, turn off bluetooth, and have it switch from LTE to 3G/2G mode. And when it detects say the WiFi at my work, switch from 3G/2G to LTE network type and such. That might be something worth looking into.

Well now. Seems I'm in that boat of trying to get Nexus 5 to work on AT&T.
Originally my Nexus 5 worked right out of the box with the "Phone" APN, which is a APN cable of being used on LTE networks.
This is because I originally had my phone Provisioned / Data Plan setup on a Galaxy S4 I bought from AT&T, and I simply swapped my SIM out to the Nexus.
Now, I just changed jobs, and one of the perks is job pays for my phone and data. (Woohoo!). They are also with AT&T, which makes things somewhat easier. However, now, when the account manager setup my phone, AT&T Business assumibly used the IMEI off my Nexus 5 to setup my phone and provision it on their system. Inadvertently it was set up with a Non-4G Provisioning, so that my phone would not be allowed on LTE networks. Likewise, the old "Phone" APN no longer works, and I have to use "ATT" "wap.cingular" APN to connect to get data on 3G.
I will be going to a AT&T store tonight to try and get this sorted out. Will post back with results. I believe all they need to do is reprovision my phone as LTE cable.

Went to local AT&T store. I was in and out in around 5 minutes.
Walking in, told them how I had working 4G LTE before, and I believe it was just provisioned correctly, and how I know it's a common problem with this phone as the Nexus 5 isn't in their system. They copied down my IMEI, shut my phone down, and reprovisioned my phone as a LTE capable device. Turned it back on, BAM LTE. ATT Phone APN did not work, the one I used before. However ATT LTE APN that uses pta in it's setting did work. Perfect! All set and done. Surprised as how easy it was.

WoodburyMan said:
>>>I forgot the app but there is some big app out there that can trigger events with certain conditions. Can't remember the name right now. Example: When see my home wifi connection, turn off bluetooth, and have it switch from LTE to 3G/2G mode. And when it detects say the WiFi at my work, switch from 3G/2G to LTE network type and such. That might be something worth looking into.
Click to expand...
Click to collapse
I think you may be referring to "Tasker".
http://forum.xda-developers.com/showthread.php?t=1110775
Hope this helps.

WoodburyMan said:
On CyanogenMod I use the default. I had a S4 before I had my Nexus5 so I didn't touch my plan, just took my SIM out and threw it in the Nexus 5.
APN that works for me perfectly fine on LTE and HSPA+ and HSPA is same as "ATT Phone" listed above. Thats on a regular AT&T Family Plan.
Click to expand...
Click to collapse
justintime001 said:
I did the same thing, although I've been hearing that cell reception is better with the Nexus 5 than the S4, so I'm wondering if there's anything I need to do aside from just putting the different SIM card in my phone...it works well but I do get call drops I wasn't getting with the S4, it's acting up unlike the S4 - even though I hear it has far better reception.
Do I NEED to have them provision my phone?
Click to expand...
Click to collapse
Sorry to go off topic here, but I have an S4 right now and have been thinking about switching to a Nexus 5.
How do you guys like your Nexus compared to the S4? How does the battery life compare?
My two main fears is the camera quality and battery life will be worse on the Nexus.

Thank you so much for this! Followed your instructions and now I have my sprint phone unlocked and running on AT&T! No LTE but thats ok.:good:

atistang said:
Sorry to go off topic here, but I have an S4 right now and have been thinking about switching to a Nexus 5.
How do you guys like your Nexus compared to the S4? How does the battery life compare?
My two main fears is the camera quality and battery life will be worse on the Nexus.
Click to expand...
Click to collapse
I will never go back to Samsung. Their AOSP support is horrible, I can't stand TouchWiz, and the camera was horrible. I had a iPhone 4S, went to the Galaxy S4 and camera was horrible compared to my 4S. Went to the Nexus 5.. best phone camera I've had so far. Love the HDR+ feature in the camera. Battery life for me was the same. The removable battery on the S4 was nice, I'd just swap batteries out on the go. I got a ZeroLemon case for the Nexus5 though works good.
MoeisHere said:
Thank you so much for this! Followed your instructions and now I have my sprint phone unlocked and running on AT&T! No LTE but thats ok.:good:
Click to expand...
Click to collapse
Read what I had to go through a post or two back. You can get LTE working it's just a matter of trying a different APN like the pta or phone APN's, or having them re-provision your phone properly. A good sales person or tech at a AT&T store can get you sorted out in a few minutes.

Following up these are the APN settings that work with LTE on a AT&T Business account. (ATT LTE, aka ATT PTA). Previousl "ATT Phone" APN worked for me on a personal AT&T account with LTE.
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will this work also with straight talk or no since its using att?

[Q] MMS issues?

Hey all, Moto G US version owner here, and having trouble getting MMS working on at&t. I spent some time on the phone with them earlier and was more or less told that the phone wouldn't work right on network, or something to that effect. This was frustrating since everything else worked fine, and it is supposedly tailored for US networks after all. So I tried several different APN settings from online but to no avail. I even copied over the APN settings from my unlocked GS3 (which has no problems at all on at&t's network) and it still wouldn't work. I've contacted Moto's customer service as well and they've given me the number for Level 2 support, will be speaking to them soon.
I'm at a loss here.. yes, it is a new device and all, but is anybody else having this problem?

Try Handcent
boogalah said:
Hey all, Moto G US version owner here, and having trouble getting MMS working on at&t. I spent some time on the phone with them earlier and was more or less told that the phone wouldn't work right on network, or something to that effect. This was frustrating since everything else worked fine, and it is supposedly tailored for US networks after all. So I tried several different APN settings from online but to no avail. I even copied over the APN settings from my unlocked GS3 (which has no problems at all on at&t's network) and it still wouldn't work. I've contacted Moto's customer service as well and they've given me the number for Level 2 support, will be speaking to them soon.
I'm at a loss here.. yes, it is a new device and all, but is anybody else having this problem?
Click to expand...
Click to collapse
I was able to sent text messages just fine, but not MMS photos. I installed Handcent and set the photo size to 100k and the messages went through. I'll be calling Tmobile tomorrow to make sure it's not a provisioning issue.
I'll update if a solution is found.

oldcrow66 said:
I was able to sent text messages just fine, but not MMS photos. I installed Handcent and set the photo size to 100k and the messages went through. I'll be calling Tmobile tomorrow to make sure it's not a provisioning issue.
I'll update if a solution is found.
Click to expand...
Click to collapse
Would this help with receiving MMS messages though? I have issues sending and receiving them currently. Have not had an opportunity to speak with Motorola's level 2 support yet.

boogalah said:
Hey all, Moto G US version owner here, and having trouble getting MMS working on at&t. I spent some time on the phone with them earlier and was more or less told that the phone wouldn't work right on network, or something to that effect. This was frustrating since everything else worked fine, and it is supposedly tailored for US networks after all. So I tried several different APN settings from online but to no avail. I even copied over the APN settings from my unlocked GS3 (which has no problems at all on at&t's network) and it still wouldn't work. I've contacted Moto's customer service as well and they've given me the number for Level 2 support, will be speaking to them soon.
I'm at a loss here.. yes, it is a new device and all, but is anybody else having this problem?
Click to expand...
Click to collapse
I'm on AT&T Gophone, not AT&T postpaid, so your experience may be different, but I've had no problem sending MMS to other phones (android + iphones) or receiving them.
The AT&T rep set up two APN that I can see, including them here for you to try out if you want:
Name: AT&T Phone
APN: phone
Proxy: not set
Username: not set
Server: not set
MMSC: not set
MMS proxy: not set
MMS port: not set
MCC: 310
MNC: Not set
APN type: default, supl, hipri, dun
APN protocol: IPv4
APN enable/disable: APN enabled
Bearer: unspecified
MVNO type: none
MVNO value: not set
AT&T US MMS
Name: AT&T US MMS
APN: phone
Proxy: not set
Username: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: not set
APN type: mms
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: unspecified
MVNO type: none
MVNO value: not set
FWIW I've also used this AT&T APN Suggested from ATT forum and it also works with MMS after a reboot.
NAME: AT&T Phone
APN: wap.cingular
Proxy: (not set)
Port: (not set)
Username: [email protected]
Password: CINGULAR1
Server: (not set)
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: (not set)
APN type: (not set)
APN protocol: IPv4
APN: enabled (may need to check this, not sure about your model)
Bearer: unspecified

angomy said:
I'm on AT&T Gophone, not AT&T postpaid, so your experience may be different, but I've had no problem sending MMS to other phones (android + iphones) or receiving them.
The AT&T rep set up two APN that I can see, including them here for you to try out if you want:
Click to expand...
Click to collapse
Prepaid? Last I remember prepaid doesn't support 4G devices for data. And MMS uses data, not wifi. And while I'm aware the MotoG can use 3G(I have mine on Verizon)...AT&T tends to lock down their better phones to 4G only to get users on the contract.
I could be mistake and that phone is supported, but I don't believe they run 4G on prepaid/gophone and hence you might not be able to run data.
As of 2012 they had an inner memo to their call centers saying that 4G devices, Rimms, and iPhones wouldn't be supported for Data any further.

Having same problem as original post
I'm having the same problem as original post, except I'm using StraightTalk. My Moto G is the US version - GSM (uses AT&T network). I've set it up to use the APN that StraightTalk provided. Browser works OK, so I know data services are working, but I can't send or receive MMS messages. I've also tried Handcent that was mentioned in this thread, but it still doesn't seem to be sending. I've also tried the AT&T APN settings from this thread, but no go. Not sure what else to do...

EDIT: I am an idiot, it's an APN problem. Would still appreciate help.

OKAY. So. The problem, in fact, had nothing to do with SIMlocking. It was trying to use a preinstalled T-mobile APN instead of the Ting APN.
One might think this would be the end of the problems, but it was not. I went in and manually selected the Ting APN. At this point I'm getting a normal LTE data indicator, and mobile data and SMS work, but phone calls still aren't. There are two separate Ting APNs, one for data and one for MMS. The one for MMS looked correct, but the one for data was missing information. Ting was supposed to send an automatic update to the phone to fix this, but although I was sent the message saying that they were sending it, it was not actually sent. So I went in to manually edit the APN according to these instructions:
APN settings for an X1 SIM cardNameTing DataAPNwholesaleMMSC
http://wholesale.mmsmvno.com/mms/wapenc
APN type*default,admin,fota,mms,supl,hipri,internet,dunMCC310MNC260APN protocolIPv4 / IPv6APN roaming protocolIPv4 / IPv6
Except I can't edit the Ting data profile. I can edit the SMS profile (though I don't want to, because it's not broken), and I can create a new profile, but I can't edit this one. So I think, okay, I'll make a new one and switch to that one. When I try to save it, it says my carrier doesn't allow profiles with the dun type, which is odd given it's in the default but I don't see why I'd actually need dial-up networking anyway, so I take that one out and save. It saves. I switch to that one. It switches.
I still cannot make calls.
Does anyone know why editing the data APN profile is locked, and how I can unlock it? Has anyone else had issues getting their carrier recognized by the new 19.1 LineageOS? What can I do to try to fix this? As much as I love the idea of never getting an actual phone call again, they are occasionally necessary.
_________________________________________________________________________________________________________________________________________
ORIGINAL TITLE AND POST:
H830 relocking (? maybe something else?) sim when LineageOS 19.1 is installed. Is there a fix?
I know there are already a million threads about trying to unlock H830s without access to the official app/with an ineligible phone/with a bad IMEI, etc. I have access to the official app and my IMEI clears just fine with my phone service provider. I'm... not hopeful, but given it is a different situation I thought it wouldn't hurt to ask.
Bought a phone sold as unlocked, then went through a convoluted process mostly following this guide (see my notes at the end) to get the bootloader unlocked and get Lineage 19.1 on there. At the stage with 15.1 unofficial lineage, it recognized my Ting sim card but seemed a little buggy, with fluctuating, mostly poor signal (as, honestly, one might expect from an early unofficial build). I didn't stay there long enough to investigate much further, but will do so later. At the stage with 19.1, it was locked to T-mobile again, though it also seemed to think my sim card was a T-mobile card, and allowed MMS but not calls. Knocked it back to stock 20A and used the app to "permanently" unlock it, which went without a hitch. Repeated the process, same result.
Is there any way to get this phone properly unlocked?
EDIT: The more I poke at this, the more I think the device really is unlocked properly now and something else weird is going on here. If it was just locked, my Ting SIM card shouldn't work at all and I should get some kind of alert about it, right? Instead the phone's listing T-mobile as my carrier and letting me send SMS, but not phone calls. Ting registers its existence as well, and I get signal on the signal indicator, just with a little "something is wrong" type exclamation point on it.

Here's some APN settings I found by setting my phone back on stock 20A (again) and going through the whole process of getting Lineage 19.1 on there (again).
From stock LG G5 on 20A
WAP service prompt successful
calls working, texts working
not set unless specified
Name: T-mobile LTE
APN: fast.t-mobile.com
MCC: 310
MNC: 260
APN type: default, xcap
APN protocol: IPv6
APN roaming protocol: IPv4
Name: Ting (primary)
APN: wholesale
MMSC: http://wholesale.mmsmvno.com/mms/wapenc
MCC: 310
MNC: 260
Authentication type: PAP
APN type: default, mms
APN protocol: IPv4
APN roaming protocol: IPv4
Name: EPDG MMS/XCAP
APN: tmus
MCC: 310
MNC: 260
Authentication type: PAP
APN type: xcap
APN protocol: IPv6
APN roaming protocol: IPv6
From stock LG G5, after recowvery exploit, TWRP, root
(no WAP service prompt, probably because I forgot to swap the card back and forth between another phone this time. Will try that and report back.)
calls working, texts working
not set unless specified
Name: T-mobile LTE (primary)
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: default,supl,mms,xcap
APN protocol: IPv6
APN roaming protocol: IPv4
Name: EPDG MMS/XCAP
APN: tmus
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: mms,xcap
APN protocol: IPv6
APN roaming protocol: IPv6
from Lineage 15.1 unofficial
no WAP service prompt after swapping card back and forth
calls not working, texts working
Not set unless specified
too many to go through in detail, presumably preloaded to work with many different carriers. will go through primary and Ting, and list any others enabled
Name: T-Mobile US LTE (primary)
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type:default,supl,mms,ia
APN protocol: IPv6
APN roaming protocol:IPv4/IPv6
Name: Ting Data
APN: wholesale
MCC: 310
MNC: 260
APN type: default,admin,fota,mms,supl,hipri,internet,dun
APN protocol: IPv6
APN roaming protocol: IPv6
Brightspot, multibrand
CellOne WAP, wap.cellular1.net
GIV Mobile, wholesale
GoSmart, multibrand
I-Wireless, i2-wireless.com
Net10, wap.tracfone
PTel, wholesale
Red Pocket, wholesale
Simple, simple
Solavei, solavei
StraightTalk T-Mobile, wap.tracfone
T-Mobile IMS, ims
Telcel America, wap.tracfone
Tracfone. wap.tracfone
US Mobile, pwg
Walmart Family Mobile, web.omwtoday.com
LineageOS 19.1 official
no WAP service prompt after swapping card back and forth (do get text saying update will be sent to phone, but that's it)
calls not working, texts working
Not set unless specified
Name: Ting Data
APN: wholesale
MCC: 310
MNC: 260
APN type: default,admin,fota,mms,supl,hipri,internet,dun
APN protocol:IPv6
APN roaming protocol:IPv6
MNVO type: GID
MVNO value: 6135
Name: Ting MMS
APN: wholesale
MMSC: http://wholesale.mmsmvno.com/mms/wapenc
MCC: 310
MNC: 260
APN type: mms
APN protocol: IPv4
APN roaming protocol: IPv4
MVNO type: GID
MVNO value: 6135

Database Info

welcome