OKAY. So. The problem, in fact, had nothing to do with SIMlocking. It was trying to use a preinstalled T-mobile APN instead of the Ting APN.
One might think this would be the end of the problems, but it was not. I went in and manually selected the Ting APN. At this point I'm getting a normal LTE data indicator, and mobile data and SMS work, but phone calls still aren't. There are two separate Ting APNs, one for data and one for MMS. The one for MMS looked correct, but the one for data was missing information. Ting was supposed to send an automatic update to the phone to fix this, but although I was sent the message saying that they were sending it, it was not actually sent. So I went in to manually edit the APN according to these instructions:
APN settings for an X1 SIM cardNameTing DataAPNwholesaleMMSC
http://wholesale.mmsmvno.com/mms/wapenc
APN type*default,admin,fota,mms,supl,hipri,internet,dunMCC310MNC260APN protocolIPv4 / IPv6APN roaming protocolIPv4 / IPv6
Except I can't edit the Ting data profile. I can edit the SMS profile (though I don't want to, because it's not broken), and I can create a new profile, but I can't edit this one. So I think, okay, I'll make a new one and switch to that one. When I try to save it, it says my carrier doesn't allow profiles with the dun type, which is odd given it's in the default but I don't see why I'd actually need dial-up networking anyway, so I take that one out and save. It saves. I switch to that one. It switches.
I still cannot make calls.
Does anyone know why editing the data APN profile is locked, and how I can unlock it? Has anyone else had issues getting their carrier recognized by the new 19.1 LineageOS? What can I do to try to fix this? As much as I love the idea of never getting an actual phone call again, they are occasionally necessary.
_________________________________________________________________________________________________________________________________________
ORIGINAL TITLE AND POST:
H830 relocking (? maybe something else?) sim when LineageOS 19.1 is installed. Is there a fix?
I know there are already a million threads about trying to unlock H830s without access to the official app/with an ineligible phone/with a bad IMEI, etc. I have access to the official app and my IMEI clears just fine with my phone service provider. I'm... not hopeful, but given it is a different situation I thought it wouldn't hurt to ask.
Bought a phone sold as unlocked, then went through a convoluted process mostly following this guide (see my notes at the end) to get the bootloader unlocked and get Lineage 19.1 on there. At the stage with 15.1 unofficial lineage, it recognized my Ting sim card but seemed a little buggy, with fluctuating, mostly poor signal (as, honestly, one might expect from an early unofficial build). I didn't stay there long enough to investigate much further, but will do so later. At the stage with 19.1, it was locked to T-mobile again, though it also seemed to think my sim card was a T-mobile card, and allowed MMS but not calls. Knocked it back to stock 20A and used the app to "permanently" unlock it, which went without a hitch. Repeated the process, same result.
Is there any way to get this phone properly unlocked?
EDIT: The more I poke at this, the more I think the device really is unlocked properly now and something else weird is going on here. If it was just locked, my Ting SIM card shouldn't work at all and I should get some kind of alert about it, right? Instead the phone's listing T-mobile as my carrier and letting me send SMS, but not phone calls. Ting registers its existence as well, and I get signal on the signal indicator, just with a little "something is wrong" type exclamation point on it.
Here's some APN settings I found by setting my phone back on stock 20A (again) and going through the whole process of getting Lineage 19.1 on there (again).
From stock LG G5 on 20A
WAP service prompt successful
calls working, texts working
not set unless specified
Name: T-mobile LTE
APN: fast.t-mobile.com
MCC: 310
MNC: 260
APN type: default, xcap
APN protocol: IPv6
APN roaming protocol: IPv4
Name: Ting (primary)
APN: wholesale
MMSC: http://wholesale.mmsmvno.com/mms/wapenc
MCC: 310
MNC: 260
Authentication type: PAP
APN type: default, mms
APN protocol: IPv4
APN roaming protocol: IPv4
Name: EPDG MMS/XCAP
APN: tmus
MCC: 310
MNC: 260
Authentication type: PAP
APN type: xcap
APN protocol: IPv6
APN roaming protocol: IPv6
From stock LG G5, after recowvery exploit, TWRP, root
(no WAP service prompt, probably because I forgot to swap the card back and forth between another phone this time. Will try that and report back.)
calls working, texts working
not set unless specified
Name: T-mobile LTE (primary)
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: default,supl,mms,xcap
APN protocol: IPv6
APN roaming protocol: IPv4
Name: EPDG MMS/XCAP
APN: tmus
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: mms,xcap
APN protocol: IPv6
APN roaming protocol: IPv6
from Lineage 15.1 unofficial
no WAP service prompt after swapping card back and forth
calls not working, texts working
Not set unless specified
too many to go through in detail, presumably preloaded to work with many different carriers. will go through primary and Ting, and list any others enabled
Name: T-Mobile US LTE (primary)
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type:default,supl,mms,ia
APN protocol: IPv6
APN roaming protocol:IPv4/IPv6
Name: Ting Data
APN: wholesale
MCC: 310
MNC: 260
APN type: default,admin,fota,mms,supl,hipri,internet,dun
APN protocol: IPv6
APN roaming protocol: IPv6
Brightspot, multibrand
CellOne WAP, wap.cellular1.net
GIV Mobile, wholesale
GoSmart, multibrand
I-Wireless, i2-wireless.com
Net10, wap.tracfone
PTel, wholesale
Red Pocket, wholesale
Simple, simple
Solavei, solavei
StraightTalk T-Mobile, wap.tracfone
T-Mobile IMS, ims
Telcel America, wap.tracfone
Tracfone. wap.tracfone
US Mobile, pwg
Walmart Family Mobile, web.omwtoday.com
LineageOS 19.1 official
no WAP service prompt after swapping card back and forth (do get text saying update will be sent to phone, but that's it)
calls not working, texts working
Not set unless specified
Name: Ting Data
APN: wholesale
MCC: 310
MNC: 260
APN type: default,admin,fota,mms,supl,hipri,internet,dun
APN protocol:IPv6
APN roaming protocol:IPv6
MNVO type: GID
MVNO value: 6135
Name: Ting MMS
APN: wholesale
MMSC: http://wholesale.mmsmvno.com/mms/wapenc
MCC: 310
MNC: 260
APN type: mms
APN protocol: IPv4
APN roaming protocol: IPv4
MVNO type: GID
MVNO value: 6135
Related
Got my new Nexus 5 (NYC) today and went to the AT&T store to get a new SIM card. Installed and recognized the network properly and got service right away. But only getting HSPA+.
2.2Mbps DL...boo!!!
Probably a APN issue, but can't find a suitable APN. Here's the 2 I have. NEED HELP!
#1
ATT Phone
Name: ATT Phone
APN: phone
Proxy: not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mmscmobile.att.net
MMS proxy: proxy.mobile.att.net
MMS post: 80
MMC: 310
MNC: 410
Authentication type: not set
APN type: default,mms,supl,fota
APN protocol: IPv4
APN roaming protocol: IPv4
(grayed out) APN enable/disable: checked
Bearer: unspecified
MVNO type: None
(grayed out) MVNO value: not set
#2
ATT WAP
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
Username: Not set
Password: Not set
Server: cingulargprs.com
MMSC: http://mmsc.cingular.com/
MMS proxy: wireless.cingular.com
MMS post: Not set
MMC: 310
MNC: 410
Authentication type: not set
APN type: default,supl,mms
APN protocol: IPv4
APN roaming protocol: IPv4
(grayed out) APN enable/disable: checked
Bearer: unspecified
MVNO type: None
(grayed out) MVNO value: not set
Just visit your ATT store or call them. I was stuck with H for a day until they had to create a service request for a higher tech person to fix it.
Make sure they prevision your plan to "4G LTE". It can be taken care of over the phone.
I have the same issue, however I'm on a dealer line so I can't have customer service change it, I have to have my rep do it and he is having trouble figuring it out, and so my at&t rep says that he thinks its because I didn't have an LTE phone prior to this (nexus 4) so he is gonna try to change my imei to his G2 he doesn't use
Sent from my Nexus 5
Simer03 said:
I have the same issue, however I'm on a dealer line so I can't have customer service change it, I have to have my rep do it and he is having trouble figuring it out, and so my at&t rep says that he thinks its because I didn't have an LTE phone prior to this (nexus 4) so he is gonna try to change my imei to his G2 he doesn't use
Sent from my Nexus 5
Click to expand...
Click to collapse
will be calling to check what AT&T says. My last 2 phones were LTE so I definitely had it.
trajik78 said:
will be calling to check what AT&T says. My last 2 phones were LTE so I definitely had it.
Click to expand...
Click to collapse
Ah ok then make sure they provision your imei to work! Make sure to talk to a tier 2 representative if the first person doesn't do it or something
Sent from my Nexus 5
I remember reading in another thread that the IMEIs on the n5 don't register as an lte capable phone in AT&Ts system. You may need to obtain one from a phone that is confirmed to work on their LTE, or have CS generate one for you by telling them you can't find yours. Wish I could find the thread, but they get buried so fast around here.
Keep in mind that this info was from a few days ago so it could just be that AT&T wasn't prepared for the launch...they may have already fixed the problem.
Sent from my Evo LTE
If you put in a sim card from a HSPA only phone before switching to LTE or a new sim then you may need to do a factory reset. That was the only solution that worked to get me on LTE as I was also stuck on HSPA. Could be worth a shot if you don't figure it out.
Yeah just had to call at&t to have them re-switch on my LTE. When I was using an old iPhone 3gs they "turn it off". Thanks for all the support!
Hey all, Moto G US version owner here, and having trouble getting MMS working on at&t. I spent some time on the phone with them earlier and was more or less told that the phone wouldn't work right on network, or something to that effect. This was frustrating since everything else worked fine, and it is supposedly tailored for US networks after all. So I tried several different APN settings from online but to no avail. I even copied over the APN settings from my unlocked GS3 (which has no problems at all on at&t's network) and it still wouldn't work. I've contacted Moto's customer service as well and they've given me the number for Level 2 support, will be speaking to them soon.
I'm at a loss here.. yes, it is a new device and all, but is anybody else having this problem?
Try Handcent
boogalah said:
Hey all, Moto G US version owner here, and having trouble getting MMS working on at&t. I spent some time on the phone with them earlier and was more or less told that the phone wouldn't work right on network, or something to that effect. This was frustrating since everything else worked fine, and it is supposedly tailored for US networks after all. So I tried several different APN settings from online but to no avail. I even copied over the APN settings from my unlocked GS3 (which has no problems at all on at&t's network) and it still wouldn't work. I've contacted Moto's customer service as well and they've given me the number for Level 2 support, will be speaking to them soon.
I'm at a loss here.. yes, it is a new device and all, but is anybody else having this problem?
Click to expand...
Click to collapse
I was able to sent text messages just fine, but not MMS photos. I installed Handcent and set the photo size to 100k and the messages went through. I'll be calling Tmobile tomorrow to make sure it's not a provisioning issue.
I'll update if a solution is found.
oldcrow66 said:
I was able to sent text messages just fine, but not MMS photos. I installed Handcent and set the photo size to 100k and the messages went through. I'll be calling Tmobile tomorrow to make sure it's not a provisioning issue.
I'll update if a solution is found.
Click to expand...
Click to collapse
Would this help with receiving MMS messages though? I have issues sending and receiving them currently. Have not had an opportunity to speak with Motorola's level 2 support yet.
boogalah said:
Hey all, Moto G US version owner here, and having trouble getting MMS working on at&t. I spent some time on the phone with them earlier and was more or less told that the phone wouldn't work right on network, or something to that effect. This was frustrating since everything else worked fine, and it is supposedly tailored for US networks after all. So I tried several different APN settings from online but to no avail. I even copied over the APN settings from my unlocked GS3 (which has no problems at all on at&t's network) and it still wouldn't work. I've contacted Moto's customer service as well and they've given me the number for Level 2 support, will be speaking to them soon.
I'm at a loss here.. yes, it is a new device and all, but is anybody else having this problem?
Click to expand...
Click to collapse
I'm on AT&T Gophone, not AT&T postpaid, so your experience may be different, but I've had no problem sending MMS to other phones (android + iphones) or receiving them.
The AT&T rep set up two APN that I can see, including them here for you to try out if you want:
Name: AT&T Phone
APN: phone
Proxy: not set
Username: not set
Server: not set
MMSC: not set
MMS proxy: not set
MMS port: not set
MCC: 310
MNC: Not set
APN type: default, supl, hipri, dun
APN protocol: IPv4
APN enable/disable: APN enabled
Bearer: unspecified
MVNO type: none
MVNO value: not set
AT&T US MMS
Name: AT&T US MMS
APN: phone
Proxy: not set
Username: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: not set
APN type: mms
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: unspecified
MVNO type: none
MVNO value: not set
FWIW I've also used this AT&T APN Suggested from ATT forum and it also works with MMS after a reboot.
NAME: AT&T Phone
APN: wap.cingular
Proxy: (not set)
Port: (not set)
Username: [email protected]
Password: CINGULAR1
Server: (not set)
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: (not set)
APN type: (not set)
APN protocol: IPv4
APN: enabled (may need to check this, not sure about your model)
Bearer: unspecified
angomy said:
I'm on AT&T Gophone, not AT&T postpaid, so your experience may be different, but I've had no problem sending MMS to other phones (android + iphones) or receiving them.
The AT&T rep set up two APN that I can see, including them here for you to try out if you want:
Click to expand...
Click to collapse
Prepaid? Last I remember prepaid doesn't support 4G devices for data. And MMS uses data, not wifi. And while I'm aware the MotoG can use 3G(I have mine on Verizon)...AT&T tends to lock down their better phones to 4G only to get users on the contract.
I could be mistake and that phone is supported, but I don't believe they run 4G on prepaid/gophone and hence you might not be able to run data.
As of 2012 they had an inner memo to their call centers saying that 4G devices, Rimms, and iPhones wouldn't be supported for Data any further.
Having same problem as original post
I'm having the same problem as original post, except I'm using StraightTalk. My Moto G is the US version - GSM (uses AT&T network). I've set it up to use the APN that StraightTalk provided. Browser works OK, so I know data services are working, but I can't send or receive MMS messages. I've also tried Handcent that was mentioned in this thread, but it still doesn't seem to be sending. I've also tried the AT&T APN settings from this thread, but no go. Not sure what else to do...
Many people have reported issues with MMS and the Google Messenger app.
I've tried a multitude of things, and the only thing that fixed it was to do the following:
Update APNs to the correct ones (in most cases, it will be nxtgenphone)
Code:
Name: AT&T Nextgenphone
APN: nxtgenphone
Proxy/Port/Username/Password/Server: Not set
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: Not set
APN type: default,mms,supl,hipri,fota
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: none
MVNO value: Not set
Next - DELETE ALL UNUSED APNS. This is the part that fixed it for me, and a few others have reported it working as well. I'm not technically sure why it works, but deleting all unused APN's fixes MMS (sending + receiving) for Google Messenger.
I've tried new ROM's, APN settings, and even some resets, and this is the only fix I've found.
Google is aware of the MMS issue and it will likely be fixed soon, but this is an instant option to get MMS back!
I have an AT&T G3, and Consumer Cellular is my sub-carrier. On initial setup the phone finds and uses an AT&T APN, but typically the full and correct Consumer Cellular settings are not there, though the APN does work for the general phone use, LTE, etc, MMS did not work.
During the initial setup the phone will setup about 8 different AT&T APNs. I manually create a new APN for Consumer Cellular, and enable it. My MMS works fine. I have not needed to delete the other APN's. Good find.
It cost me four hours sleep this evening and early this morning but here is what a few of us trying to save a few bucks using Straight Talk (Verizon Wireless) versus branded Verizon Wirless mobile data; if your device is rooted, unlocked, custom flashed, this will work; it too will work with internet sharing.
Name: Straight Talk - Verizon Internet (name whatever you want)
APN: ACCT.TF.GW6.VZWENTP
MMSC: http://mms.vtext.com/servlets/mms
MCC: 311
MNC: 480
APN Type: default,dun,stdhipri,supl
APN Protocol: IPv4/IPv6
APN Roaming Protocol IPv4/IPv6
Bearer: LTE
Mobile Virtual Network operator type: none
Mobile Virtual Network operator value: Not set
The rest of the entries should be left blank/not set.
So I switched recently from T-Mobile to AT&T and kept my T-Mobile LG G4 using it as an unlocked device. Well during the switch the sales rep added what I'm sure he assumes are the correct APN Settings. After he set up the APN, I get a 4g singal but my phone is not receiving data rendering all my data reliant apps useless, which is a major inconvience. Any have any ideas on how to fix this get an lte or data connection running on the phone.
Thanks in Advanced!
Zpryce
Fix
Just moved from T-Mob to AT&T and had the same issue... just got off the phone with AT&T support... here is the fix.
In list mode...
Settings -> More -> Mobile networks -> Access point names -> (hit three buttons at top right) -> Add APN
Name: NXTGENPHONE
APN: NXTGENPHONE
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
MMSC: (as a URL, enter) (hypertext)(transfer)(protocol)(colon)(slash)(slash)mmsc(dot)mobile(dot)att(dot)net
MMS proxy: proxy(dot)mobile(dot)att(dot)net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: not set
APN type: default,mms,supl,hipri
APN protocol: IPv4
Three buttons at top right, Save.
Reboot phone.
Verify wireless is off, do a google lookup to see if you have data.
Voila.