Nexus 5 dead? - Nexus 5 Q&A, Help & Troubleshooting

Forenote, my N5 was running PSX v2 and Franco Kernel r13 flawlessly for weeks when this ramdomly happened.
Used my phone today just as I have for weeks on end with little to no issue until around 8 or 9 hours into my day the phone started to lag very badly. Redraws, stutter, unresponsiveness, you name it. I was surprised as this phone usually flies! So I cleared my recent apps and that seemed to help slightly, but it still was very slow. I used cache cleaner's built in ram cleaner to stop all running processes (which I never do) and it seemed like the issue was fixed. The system UI and launcher redrew and I was good to go.
Until I started to play some music in Play Music, a pop up constantly popped up that YouTube has stopped working. I didn't even use YouTube today! I tried to then open the YouTube app and it wouldn't open whatsoever. No animation no execution, just a dialog box reading, "Unfortunately, YouTube has stopped working." I went into app settings and cleared cache/data/and force stopped and the app still was misbehaving. I reinstalled the app via the play store and it still wouldn't open. The dialog box wouldn't stop popping up this whole time mind you.
I was thinking what the hell is wrong with my phone today!? Maybe a reboot would fix things. I tried rebooting and my phone got stuck at boot animation. I force shut off and rebooted into recovery, formatted cache and dalvik cache and rebooted. This time the boot animation actually froze.. I was like what the f***! I let it sit for a few minutes to see if anything would happen without any luck.
I force shut off again and now the phone won't even turn on. Not into bootloader, not normally, the thing won't even charge! So here I am with a dead phone and a $450 paperweight. I'm just so lost I have no idea what could've caused this really unusual sequence of events.
Any ideas? Thanks in advance.

A bad phone. Rma it

Was the phone hot when the weird things happened?

ctbear said:
Was the phone hot when the weird things happened?
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Nothing seemed out of the ordinary temperature wise.. Although my phone has overheated and shut off before that was maybe 2-3 weeks ago..
Sent from my Galaxy Note 8.0

Related

Heat problems cause performance issues

Did the OTA update for 5.0 lollipop yesterday. all the issues with the factory image flash have dissapeard. It all work great now, except one thing:
When my phone gets warm, the performance really goes down, except for some games. Animations get choppy etc. Remember , I said warm, not hot, and it occurred to me from just browsing facebook or chatting.
Any one ran into this problem aswell?
no one with the same problem? my friend seems to share the exact same issue
Kindda had the same issue after adb sideloading the OTA update to my N5. It was easily getting warm which caused constant lagging. Therefore it was closing my music player app while i was listening to music and surfing the web or FB, couldn't handle several apps at the same time and Google search app kept crashing from time to time. So i just went to the recovery mode and wiped cash. It took about 10 - 15 minutes, but when i turned the phone again everything worked fine. No lagging, no crashing. Everything is flying now, it's fast and smooth as never before. I don't now if it helps you, but i think you should give it a shot.
Define "warm".

My S7 has hard-crashed twice today, my S6 never did this.

Just a statement / is this just me.
First crash was this morning. Was playing music on my headphones, always-on screen was being displayed. Music continued to play but none of the buttons did anything and the clock was stuck. I had to hard reboot by holding down the vol down, home, and power buttons.
Second crash was tonight. Watching Youtube video, audio went into a continuous tone, and after 10 seconds the phone rebooted itself.
My S6 never crashed like this requiring a hard reboot. Hell even going through S3, S4, andS5 I never had a crash. Is Marshmallow just shaky?
I've had my phone for almost 10 days and haven't experienced anything like that. Try a factory reset? Maybe there is an app you downloaded that hasn't been updated for MM.
I've had mine for almost a week now and haven't encountered this at all
Still crashes 2-3 times per day, every day. despite my best efforts to disable apps to try to figure out what the problem is. I'm going to try a factory reset + restore. If that doesn't work, it's going back to Verizon or Samsung as defective. I'm guessing either the cloud restore + Smart Switch running in parallel screwed something up, or the hardware itself is physically defective.
It's incredibly disappointing. OS should never be this unreliable regardless of the apps being run on it.
dr/owned said:
Still crashes 2-3 times per day, every day. despite my best efforts to disable apps to try to figure out what the problem is. I'm going to try a factory reset + restore. If that doesn't work, it's going back to Verizon or Samsung as defective. I'm guessing either the cloud restore + Smart Switch running in parallel screwed something up, or the hardware itself is physically defective.
It's incredibly disappointing. OS should never be this unreliable regardless of the apps being run on it.
Click to expand...
Click to collapse
This is what I experienced few days back with Nova Launcher( https://www.youtube.com/watch?v=r1UChZaaw58 ), it was the the culprit. Turning accessibility OFF fixed it!
Boot into safe mode and observe if you encounter it again.
I had the same problem with my s7 while playing music through Samsung player It froze on AOD . Hard Rebooted it , removed the Samsung music player
This fixed the problem for me
My s7 rebooted while loading fifa 16 ?
rishab_s said:
I had the same problem with my s7 while playing music through Samsung player It froze on AOD . Hard Rebooted it , removed the Samsung music player
This fixed the problem for me
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Click to collapse
My S7 came even without Samsung Music Player. I had to manually install it. I think we have the ones with the least bloat available.

Problems with MM rebooting (even after 2 resets)

Hello,
I have a new AT&T H900 not rooted for past 5 months. It was working fine until the MM forced update. It started to shut down (apps stopped responding) some of my apps. I read that I needed to reboot fresh, so I did. Even directly after reboot, apps still kept shutting down (stock apps like Google, messaging, just to name a few) at different times, even before adding my old apps. I decided to reboot a 2nd time with the addition of clearing the cache every time ( I read somewhere that this should help). It seems that the apps seem stable, but now my device keeps rebooting at a moments notice (specifically when it is computing multi tasks). It has become very unstable. How can I fix this? Should I try a 3rd reboot? Thanks.
jzt116 said:
Hello,
I have a new AT&T H900 not rooted for past 5 months. It was working fine until the MM forced update. It started to shut down (apps stopped responding) some of my apps. I read that I needed to reboot fresh, so I did. Even directly after reboot, apps still kept shutting down (stock apps like Google, messaging, just to name a few) at different times, even before adding my old apps. I decided to reboot a 2nd time with the addition of clearing the cache every time ( I read somewhere that this should help). It seems that the apps seem stable, but now my device keeps rebooting at a moments notice (specifically when it is computing multi tasks). It has become very unstable. How can I fix this? Should I try a 3rd reboot? Thanks.
Click to expand...
Click to collapse
This is very odd. Usally apps closing like that mems theirs a compatibility issue. For now lets focus on your rebooting.
Try leaving your phone with the battery pulles for atleast 10 minutes. If that doeant solve your problem, see if it randomly reboots when you have it charging. My G3 did that if i ran more than one thig with it off the charger. And my case was a bad battery. So it may be your problem aswell

Sudden serious performance issues and errors

Yesterday I installed DU Cleaner I clicked the button it did the usual clear cache stopped running apps etc, but I noticed at the end it stopped some startup services and apps.
I have just rebooted my phone, it took about 10 mins to boot up not he usual 1 or 2 , then I was getting a lot of app errors unfortunately*** has stopped working etc, and now it is supper sluggish even wringing this post out, every few words it freezes and takes time to catch up.
There is nothing on the app to adjust startup items, I me ruined on a magisk thread that I have a problem with startup managers they just don't seem to work for me so I have no idea how to resolve my problem.
Edit: I tried whiping cache and delvik but one weird thing when I usually do that it has to optimise over 300 apps as usually it's slow but normal but now it only does about 150 and it's done withing a few seconds. One of the apps that's constantly crashing is WiFi direct share, the error message keeps popping up

Why does my Google Pixel randomly reboot?

Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
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Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
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Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.
Same problem after android 8.0 update
If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk
My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
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Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
wrong place sry
Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now
Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
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Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?
That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.
Got mine at release. November 16. Google won't replace it either. I have a one pixel brick
I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.

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