Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
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Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
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Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.
Same problem after android 8.0 update
If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk
My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
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Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
wrong place sry
Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now
Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
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Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?
That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.
Got mine at release. November 16. Google won't replace it either. I have a one pixel brick
I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.
Related
I've got an Idol 3 that has been randomly shutting down. No warning, no specific activity happening... it just shuts off.
I checked to see if there are any pending updates, no dice... it is up to date.
I was thinking to start deleting installed apps to see if it might be related to something that is running. If no help there, perhaps a factory restore.
Has anyone seen anything like this? Any suggestions?
If a factory reset doesn't solve it, it is probably defective and hopefully you can return it for a different one. If a factory reset fixes it. Only add your apps back one at a time to see if it was a particular app that was causing the issue. Let us know if there is an app that isn't playing well with the idol.
Factory reset is a really good way to pin it down to either software or hardware. Run it with just the stock apps for a day to see if it's solid.
Also, if you have a micro SD card in there, pop it out. If there's any issues with the card, or if that specific one just doesn't happen to get along with the phone..it can cause odd things to happen.
What were the results? My device is doing that too...
xycarp said:
I've got an Idol 3 that has been randomly shutting down. No warning, no specific activity happening... it just shuts off.
I checked to see if there are any pending updates, no dice... it is up to date.
I was thinking to start deleting installed apps to see if it might be related to something that is running. If no help there, perhaps a factory restore.
Has anyone seen anything like this? Any suggestions?
Click to expand...
Click to collapse
Check the temperature of your device as soon after a shutdown as possible.....turn off location reporting in location settings to cut down on gps use which I'm told can cause excessive heat if you find the temp is high (over 100F)
The phone was cold to the touch the last time it restarted which was a few minutes ago. Also I was running the system update and the phone got pretty hot and did not shutdown or restart.
Now that I think of it It wasn't having this restart problem till I ran the update... Maybe it got too hot and broke something...
It did get stuck on updating one of the app packages for a lot longer then the rest. Maybe the update didn't install properly?
I've been having the same problem since the most recent software update. It normally happens when I change the volume in my Opera browser.
Did a factory reset and it didn't fix the problem... Alcatel said to contact returns to get a new phone
I love the phone! I just wish this process hadn't came up. I hope they ship the new one fast, Alcatel has been communicating very fast.
I have the same problem. Only for about two times a week. Has somebody a solution?
On 5.1.1 with a S6 from Rogers in Canada, stock everything, unrooted
Recently phone has been freezing randomly then restarting on its own. Previously would happen just a couple times a week, but recently has been happening, more, today it happened 3 times in one hour.
Doesn't seem to be a specific app that causes this, the crashing also happened when I booted into safemode.
I have done a factory reset, reflashed the stock FW via Odin, and cleared the cache. None of this has helped. Anyone else experiencing this as well or know how to fix it?
I'm out of ideas and about to send it off to Samsung to get it fixed
same goes to me. coming from rooted rom. sometimes can't even go into recovery. it will crashed randomly. managed to install stock rom. but still got a lot of crash.
I find the samsung gear vr app causes lots of ****.
You can't even review it because it's not in the google store they just push it to the device.
Half the time the install reboots and screen is reset to 1028*768 ish. and about 32 colors. I have to reboot in disgust. Seems to put it back.
Sometimes I turn it on and It's a black screen with a small white x in the corner like an ad. But you can't hit the x or back out of the app or use the menu button to clear the app or use the home button to goto the home screen.
I know it's samsung/oculus **** because it says it out loud "plug in your samsung vr device......"
I've taken to clearing the dalvik and even the cache even though I have to reinstall all the apps.
My phone has been misbehaving since it upgraded the OS to Marshmallow. It was primarily occurring with the Google Now app and it would take over the phone and flash up and off the screen and whilst this was going on, the phone is busy vibrating, the screen became unresponsive and generally I couldn't do anything with it during these episodes. I stopped it sending to the screen and then it was the Google app that kept flashing up, starting with a round circle coming from the app drawer icon. It has got worse over the last few days to the point that it might take me ten minutes before I could get access to the caller to make a call and even trying to shut down the device was near impossible because the confirmation box never stayed on the screen long enough to answer the question and then it didn't come back. Yesterday, after many tries to restart, it finally restarted in safe mode. If it was related to an app that I downloaded, it should have stopped then but it didn't. When I was able to get into settings, I then went to apps and then disabled google app as this was the one starting up and flashing the screen non stop. I was then asked if I wanted to replace it with a factory version which I did but I also left it disabled. The problem has continued but not as ferociously with the screen becoming unresponsive at times while the buzzing from the vibrate still occurring. I have looked up various forums but haven't found any that have similar problems described. I checked the screen overlay settings and they are enabled and that seems to be the main problem with marshmallow. I'm looking for some advice but realise that this might be too basic for this forum? Vodafone Smart ultra 6, Android version 6.0.1 Kernel version 3.10.49
Stoksie said:
My phone has been misbehaving since it upgraded the OS to Marshmallow. It was primarily occurring with the Google Now app and it would take over the phone and flash up and off the screen and whilst this was going on, the phone is busy vibrating, the screen became unresponsive and generally I couldn't do anything with it during these episodes. I stopped it sending to the screen and then it was the Google app that kept flashing up, starting with a round circle coming from the app drawer icon. It has got worse over the last few days to the point that it might take me ten minutes before I could get access to the caller to make a call and even trying to shut down the device was near impossible because the confirmation box never stayed on the screen long enough to answer the question and then it didn't come back. Yesterday, after many tries to restart, it finally restarted in safe mode. If it was related to an app that I downloaded, it should have stopped then but it didn't. When I was able to get into settings, I then went to apps and then disabled google app as this was the one starting up and flashing the screen non stop. I was then asked if I wanted to replace it with a factory version which I did but I also left it disabled. The problem has continued but not as ferociously with the screen becoming unresponsive at times while the buzzing from the vibrate still occurring. I have looked up various forums but haven't found any that have similar problems described. I checked the screen overlay settings and they are enabled and that seems to be the main problem with marshmallow. I'm looking for some advice but realise that this might be to basic for this forum? Vodafone Smart ultra 6, Android version 6.0.1 Kernel version 3.10.49
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Click to collapse
When you updated to Nougat, what method did you use to update? Did you update via OTA? We're you rooted when you did it?
Have you tried booting to recovery and factory resetting and wiping cache then rebooting?
Sent from my SM-S903VL using Tapatalk
Droidriven said:
When you updated to Nougat, what method did you use to update? Did you update via OTA? We're you rooted when you did it?
Have you tried booting to recovery and factory resetting and wiping cache then rebooting?
Sent from my SM-S903VL using Tapatalk
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Click to collapse
It was an update that appeared on my notifications and I thought it was a small bug fix update and didn't realize that it would replace the entire OS. I just allowed the update and then realized what had happened. I think it is Marshmallow that it updated to but originally the app drawer was paginated and accessed by side swipes whereas the system now is a long page of apps moved up and down. I don't know if it was rooted and I assume that that means it wasn't.
I was trying to avoid a factory reset but I did wipe the cache and rebooting. When google apps is disabled, the interruptions are less often and not for as long but it still went into a complete meltdown of a screen appearing and disappearing at such a rate that nothing can be done with it. It won't show a video because of the interruptions.
Stoksie said:
It was an update that appeared on my notifications and I thought it was a small bug fix update and didn't realize that it would replace the entire OS. I just allowed the update and then realized what had happened. I think it is Marshmallow that it updated to but originally the app drawer was paginated and accessed by side swipes whereas the system now is a long page of apps moved up and down. I don't know if it was rooted and I assume that that means it wasn't.
I was trying to avoid a factory reset but I did wipe the cache and rebooting. When google apps is disabled, the interruptions are less often and not for as long but it still went into a complete meltdown of a screen appearing and disappearing at such a rate that nothing can be done with it. It won't show a video because of the interruptions.
Click to expand...
Click to collapse
Unfortunately, I think you're gonna have to factory reset in stock recovery because there's obviously a conflict with something you already had on the device and it isn't playing nice with something that was in the update.
Sent from my SM-S903VL using Tapatalk
Droidriven said:
Unfortunately, I think you're gonna have to factory reset in stock recovery because there's obviously a conflict with something you already had on the device and it isn't playing nice with something that was in the update.
Sent from my SM-S903VL using Tapatalk
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Click to collapse
Thanks for taking the time to respond. I have resigned myself to that although it does not seem to be anything that I downloaded to the phone as it occurred in safe mode too. I was just hoping that there was a fix out there but obviously it is not a widespread occurrence.
Stoksie said:
Thanks for taking the time to respond. I have resigned myself to that although it does not seem to be anything that I downloaded to the phone as it occurred in safe mode too. I was just hoping that there was a fix out there but obviously it is not a widespread occurrence.
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Click to collapse
It could have been something in system that got changed during the update but the data from before the change is still there and conflicting with whatever changes were made. Some kind of saved system data that can only be wiped by factory reset or reflashing.
Sent from my SM-S903VL using Tapatalk
I did a factory reset, lost a lot of photos that had started being saved on the phone and not the sdcard after the upgrade to Marshmallow. Have had to accept that but unfortunately the bizarre behavior did not stop and it continues on and off, sometimes so bad that I cannot dial a number on it and other times it happens but I can get in between the action and dial or send a text etc. I have gradually been stopping things like notifications from google apps and traffic reports from google maps (this may have had a good effect) and anything that might be doing constant checks. It seems to have quietened down over the last day or so and I even got to play a game on it but the next option is to send it away to an engineer. I just thought that I would let you know the outcome of the factory reset.
Hi all,
Pixel 1 after one of the latest updates turned into almost unusable piece of junk ;/
I do not know if this is OTA update issue or hardware fault, but phone must be restarted frequently, otherwise is almost impossible to make phone call - phone is laggy, screen doesn't respond properly, sometimes must hold power button for several seconds to force reboot, as it is not possible to reboot using the screen.
After reboot seems to work fine until someone is calling - when I answer, the caller cannot hear me and I must restart the phone again to make another try. Sometimes it work and I can talk over the phone, but mostly don't.
Phone never been rooted or anything, always updated with the latest OTA software.
I did factory reset - no change ;/
Is there anything I could try? I was thinking to try to go back to older software, but I'm not sure if this is software issue, as didn't found any other posts on this forum describing similar problems.
It is unusable anyway, so I will try anyhing.
pawel.mrk said:
Hi all,
Pixel 1 after one of the latest updates turned into almost unusable piece of junk ;/
I do not know if this is OTA update issue or hardware fault, but phone must be restarted frequently, otherwise is almost impossible to make phone call - phone is laggy, screen doesn't respond properly, sometimes must hold power button for several seconds to force reboot, as it is not possible to reboot using the screen.
After reboot seems to work fine until someone is calling - when I answer, the caller cannot hear me and I must restart the phone again to make another try. Sometimes it work and I can talk over the phone, but mostly don't.
Phone never been rooted or anything, always updated with the latest OTA software.
I did factory reset - no change ;/
Is there anything I could try? I was thinking to try to go back to older software, but I'm not sure if this is software issue, as didn't found any other posts on this forum describing similar problems.
It is unusable anyway, so I will try anyhing.
Click to expand...
Click to collapse
Ive updated to latest ota on pixel 1 and had no problems so far. You could check the dialer app is set as default dialer and all permissions are granted and maybe clear the apps storage/cache, force stop it and re open it and see if that solves anything? Could also check background apps and running services in developing options to see if an app is banging out the memory causing it to lag?
Sent from my Pixel using XDA Labs
pawel.mrk said:
Hi all,
Pixel 1 after one of the latest updates turned into almost unusable piece of junk ;/
I do not know if this is OTA update issue or hardware fault, but phone must be restarted frequently, otherwise is almost impossible to make phone call - phone is laggy, screen doesn't respond properly, sometimes must hold power button for several seconds to force reboot, as it is not possible to reboot using the screen.
After reboot seems to work fine until someone is calling - when I answer, the caller cannot hear me and I must restart the phone again to make another try. Sometimes it work and I can talk over the phone, but mostly don't.
Phone never been rooted or anything, always updated with the latest OTA software.
I did factory reset - no change ;/
Is there anything I could try? I was thinking to try to go back to older software, but I'm not sure if this is software issue, as didn't found any other posts on this forum describing similar problems.
It is unusable anyway, so I will try anyhing.
Click to expand...
Click to collapse
if you already did factory reset then it must be a sign of motherboard is dying soon or bad nand chip. motherboard failing on pixel is very common but it happens to less than 1% of people. there are plent of threads on reddit/xda on this.
What's the status of your Pixel? Is the bootloader unlocked? Rooted? Did you have any such problems on the December udpate?
As mentioned - I did factory reset as I thought it may help cure the problems, but it didn't.
I have never unlocked bootloder and phone is not rooted. All standard here.
I have the latest update installed and same problems persist ;/
I'll try another factory reset today.
I just purchased my Poco f2 Pro and have been using it for 4 days now. On my 2nd day, the phone suddenly hangs up and freezes when i turned on the ultra savings modr. I force reboot it and it worked fine. The next day, random things triggers the freeze such as screenshotting or even fingerprint scanning. Nothing fixes it since it wouldnt respond to anything and i end up always rebooting it. This time, the one handed mode stopped working too. I already did a factory reset and it still freezes. Does anyone experience the same thing? How to fix this?
Yes bro..I faced it when I tried to login multiple times on my edu mail..I don't know but I thought Android policy is suck..I faced 3 problem and it's their software fault..I ended up going shop wiped out my data and it's 6th day for me..I faced it on 3rd day.. this miui 12 has lot of bugs
No lag till now.
Mine constantly reboot itself and says "find device closed unexpectedly". Cant update miui as it always fails, factory reset doesnt really help
How to fix this? Still get random freezes with different triggers. Performed factory reset thrice and still hangs up even though there arent any third party apps. One hand mode stopped working too. I just bought my phone and i experienced these problems. I get system ui not responding all the time then it restarts by itself.