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I hard bricked my phone! HELP

Ok, so first off. I was on ICS leak 1 while trying to fxz witch the script in the development section.
Here's where it gets bad. My laptop died while it was at rebooting bootloader.
D:
Now, my phone will NOT turn on.
No screen, sounds, nothing
If I plug in the charger, the light will turn on and off quickly but when I unplug it, it becomes constant
Before anyone asks, YES I charged it.
I can't get into fastboot! NOOOOOO
Someone please help!

Have you tried any thing with your computer on?
Sent from my MB865 using xda premium

matt99017d said:
Have you tried any thing with your computer on?
Sent from my MB865 using xda premium
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Yes, it doesn't recognize it as any device.

Sorry to say, but it doesn't look good... I think it's hard-bricked.

alteredlikeness said:
Sorry to say, but it doesn't look good... I think it's hard-bricked.
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Are you sure D:
Thanks though :/

Yeah, sounds like all the symptoms of a hard brick to me. However, do you have a warranty on the device still? If so, you can try for a replacement unit. I just sent mine off to Motorola in McAllen, Texas (I'm in Fort Worth, Texas) last Tuesday after a soft bricking resulting from testing ICS leak #2 to GB FXZ, and I've got my replacement shipped and expected to arrive Monday -- 4 days before my warranty expires, mind you. Point is, if you have a warranty, open a repair ticket via Motorola's online support site. You may still have some hope going that route...

Apex_Strider said:
Yeah, sounds like all the symptoms of a hard brick to me. However, do you have a warranty on the device still? If so, you can try for a replacement unit. I just sent mine off to Motorola in McAllen, Texas (I'm in Fort Worth, Texas) last Tuesday after a soft bricking resulting from testing ICS leak #2 to GB FXZ, and I've got my replacement shipped and expected to arrive Monday -- 4 days before my warranty expires, mind you. Point is, if you have a warranty, open a repair ticket via Motorola's online support site. You may still have some hope going that route...
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I was actually planning that, but I have to ask, how much did they charge

Tanmaynarang said:
I was actually planning that, but I have to ask, how much did they charge
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Nothing. If it's under warranty, it's covered under warranty -- at no cost to you. They'll send you an email with a shipping label after you open a repair ticket with them, just print that out and place it on the box you ship it in, and take it to your nearest FedEx drop off location (that's the only cost to you), which is usually a post office. Then, you can log into the Moto website with your open ticket URL to track the repair status...

Apex_Strider said:
Nothing. If it's under warranty, it's covered under warranty -- at no cost to you. They'll send you an email with a shipping label after you open a repair ticket with them, just print that out and place it on the box you ship it in, and take it to your nearest FedEx drop off location (that's the only cost to you), which is usually a post office. Then, you can log into the Moto website with your open ticket URL to track the repair status...
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Ok, TY sorry for all the questions, I'm only 13.

Tanmaynarang said:
Ok, TY sorry for all the questions, I'm only 13.
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No worries.

Just gonna pipe in quick. Yes, you're hard-bricked so sorry for you luck mate. Second, please post all questions in the Q&A forum.

[Q] Please Need Help With Verizon Bricked S3

So I bricked My Verizon S3 recently and now stuck with a dead S3 so I decide to do research and find what to do. (International Rom)
So I learned about JTAG and purchased a JTAG service on Ebay for $29.95
(Sent it out, received conformation on receiving the item, day later recive email that
"Hi,
I was able successfully flash the bootchain and repair the bootloader, but the phone does not boot to download mode. The phone may have hardware defect preventing it booting. I will ship the phone back to you and process a refund. you will receive your return tracking number via Ebay shipping. Sorry your phone could not be fixed."
So got it back and sent it to Samsung and got BER (Beyond Economical Repair)
Got it today
What should I do?
Should I send it to mobiletechvideos even though It's already been JTAGED and also the fact that there refund policy is very iffy since I'm spending about $90 for service and if there unable to fix it I get $60 back
Sorry for the long post but really need help on what to do Please and thank you

Oh man sorry to hear that. If it was me id take the chance on losing $30 and send it in, only because id want a 2nd opinion. worse case you part it out on ebay.
Sent from my SCH-I535 using xda app-developers app

Similiar
ekun-AD said:
Oh man sorry to hear that. If it was me id take the chance on losing $30 and send it in, only because id want a 2nd opinion. worse case you part it out on ebay.
Sent from my SCH-I535 using xda app-developers app
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Thanks for the reply
Maybe I should. I'm just looking for someone who's been in my situation and were successfully able to get the bricekd S3 unblocked

Bump
Bump

itzleo94 said:
Bump
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Not sure what more you're expecting anyone to suggest besides sending it into Mobile Tech. I guess you could email them and ask for their input on what the previous failed JTAG attempt stated. Wouldn't hurt I suppose. Mobile Tech Videos is usually the service I see folks send their GSIII into.
Sent from my SCH-I535 using xda app-developers app

If it doesn't boot at all you can always take it to the Verizon store you bought it at and tell them that it's broken and wont turn on anymore. I'm not sure how long their warranty is good for.

why was the money returned??

so i checked my bank account and the money that was spent for the nexus 5 was returned to my bank account?? what could be going on, it still says pending on the google page for my order.

Google put a pending transaction on the account to check funds are available and I believe it only lasts a couple of days before being removed.
Sent from my Nexus 7 using Tapatalk

aindow said:
Google put a pending transaction on the account to check funds are available and I believe it only lasts a couple of days before being removed.
Sent from my Nexus 7 using Tapatalk
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lets hope thats what it is =( im really worried now. hoping it did not get canceled or anything like that.

HRodMusic said:
lets hope thats what it is =( im really worried now. hoping it did not get canceled or anything like that.
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You could always call and ask.
Sent from my Nexus 5 using Tapatalk

aindow said:
You could always call and ask.
Sent from my Nexus 5 using Tapatalk
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im gonna do that, gonna give till the morning, hopefully it ships this morning.

HRodMusic said:
im gonna do that, gonna give till the morning, hopefully it ships this morning.
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positive thoughts :fingers-crossed:

Yep Google pre auth your card to ensure its a working card they ONLY debit your account once the phone is shipped. As such the money for the phone will sit on your account as an auth amount taking it off your available balance. When Google don't collect the money it becomes avail again. Once the phone ships they will debit your account again for the full amount again and collect the funds this is it will show on your account as a transaction you can see.
Sent from my Galaxy Nexus using xda app-developers app

Free Nexus 5?

I'm afraid that you have been determined to be unfit to acquire the nexus 5. Better luck next time.
Sent from my SM-N9005 using XDA Premium 4 mobile app

From a technical standpoint it's illegal in many states in the US to fully charge a customer for an item that has not shipped direct to them (meaning it's no longer in the possession of the retail seller). Not every company obeys that law as they should hence the concept of a pre-order payment status in some situations. Pretty sure that Google does the pre-authorization hold for the price of the devices they sell to ensure the money "is there" at least when the order is put in place so they aren't just holding a device for you - you might not actually be able to pay for it at that time, and if another customer is then why screw the other customer out of the potential purchase, for the most part.
See how that works?

Enddo said:
positive thoughts :fingers-crossed:
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well good new everyone!! phone got shipped today!! and its looking like a got a free nexus haha! google is awesome, im sure they will charge me later.

HRodMusic said:
well good new everyone!! phone got shipped today!! and its looking like a got a free nexus haha! google is awesome, im sure they will charge me later.
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congrats man :highfive:

How to transfer google play warranty?

Hi i just bought a used nexus 5 from a seller that bought it from google how do I get the warranty transferred to me? TIA

It shouldn't matter but i'm hearing stories that it does and in that case the seller (original buyer) would need to call google and transfer it.
Dunno though because LG is the one that warrants the device from defects so you should be able to call LG directly. I suggested that to someone before however and they said they were told to call Google or original point of sale.
Makes no sense though but I guess.

shotta35 said:
It shouldn't matter but i'm hearing stories that it does and in that case the seller (original buyer) would need to call google and transfer it.
Dunno though because LG is the one that warrants the device from defects so you should be able to call LG directly. I suggested that to someone before however and they said they were told to call Google or original point of sale.
Makes no sense though but I guess.
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Thanks.
After he transfers it do I need a receipt or anything?

n023b said:
Thanks.
After he transfers it do I need a receipt or anything?
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On prior Nexi, if the item was purchased from anyone other than Google itself, only the manufacturer's warranty applied, not sellers (Google). If anyone discovers this NOT to be the case, please inform us of the circumstances.

wideasleep1 said:
On prior Nexi, if the item was purchased from anyone other than Google itself, only the manufacturer's warranty applied, not sellers (Google). If anyone discovers this NOT to be the case, please inform us of the circumstances.
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I'm pretty sure googles warranty transfers over

Read the play terms. They state that it is still warrantied as a'gift'
Sent from my Nexus 5 using xda app-developers app

kboya said:
Read the play terms. They state that it is still warrantied as a'gift'
Sent from my Nexus 5 using xda app-developers app
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What consider it being gift like buying it on swappa?
Sent from my Nexus 5 using Tapatalk

As a "gift". You say you got it as a gift. Gplay state no reselling, but you are allowed to gift it. They store the imei numbers of the ones sold via gplay. Lg will ask for proof of purchase. Gplay use the imei numbers. Return it as a "gift".
Also, and before the flames begin, there's no real moral implication here. products are warrantied for at least 12months. The ownership of said item is not the issue.
Sent from my Nexus 5 using xda app-developers app

I just got off the phone with a Google representative, and he told me the "giftee" may call Google to inform them the phone was received as a gift, so they can change the warranty info. Whether this is true or not, I'm not 100% positive. I asked if the person giving the gift needed to do it, and he assured me the person receiving the phone could call in and do it.
Hopefully this is accurate, as I am debating on buying a Nexus 5 on the play store vs used. It would be nice to still have close to a year warranty through Google, and not have to pay taxes and shipping on a new phone.

What an experience! :(

Well what can I say, a complete farce from start to finish.
From pre ordering to the numerous phone calls and emails to cancel my order and then to try and return my phone for a full refund.
In the end I had to get the police, Santander bank and trading standards involved to get my money back.
I had to wait 3 weeks for my order to ship to me in which time they wouldn't cancel my order even though the phone wasn't built or shipped.
They then said they would send out a pre paid label for me to return the phone, 6 times I had to request this and they never sent the labels while the 14 day returns time scale ran out due to this! I rang DHL and they told me no request was ever made for a returns label!
This left me with no option but to contact the police ,my bank and trading standards, all of whom were brilliant and helped me out :good:, my bank did a charge bank and refunded me my money back. All emails that I sent and received was shown to the above and once Motorola found out I had contacted the above they refused to respond to me anymore
I now have a brand new and sealed moto x style sat on my shelf , I have my money back and I have done all I can to return the phone, I don't know what to do with the phone now?
This was my 1st experience with Motorola, I have read similar experiences , and no doubt that there are lots of happy customers. How can they treat customers like this.
Motorolas loss was Nexus 6p gain

Interesting, I got my return label in about an hour because I requested it online. No phone call was needed. I didn't send my phone back but I could. From what I have read that is the way to do this, go online, submit a return within a few hours you will have an email with the label, end of the issue. I think you will eventually have to send it back or more legal issues may occur.
Seems to me that the phone support is poor so just don't go through them

I wasn't aware you could request online, but I had numerous emails and phone calls asking for a returns label that should have been noted.
Yes i have the kept the phone in safe keeping until they ask for it back!

Did you check your junk mail folder? After 6 requests I feel like they would have sent at least one label.
Sent from my XT1575 using Tapatalk

ant78 said:
I wasn't aware you could request online, but I had numerous emails and phone calls asking for a returns label that should have been noted.
Yes i have the kept the phone in safe keeping until they ask for it back!
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joshw0000 said:
Did you check your junk mail folder? After 6 requests I feel like they would have sent at least one label.
Sent from my XT1575 using Tapatalk
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I've heard of others who had this issue, but just go online and you'll have your label before lunch. Omit the problem (phone support) and you wont have any issues.

joshw0000 said:
Did you check your junk mail folder? After 6 requests I feel like they would have sent at least one label.
Sent from my XT1575 using Tapatalk
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Yes that was the first thing I checked, the police and my bank also asked the same question! Like I said DHL confirmed that no return was ever requested from Motorola

joshw0000 said:
Did you check your junk mail folder? After 6 requests I feel like they would have sent at least one label.
Sent from my XT1575 using Tapatalk
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joshuadjohnson22 said:
I've heard of others who had this issue, but just go online and you'll have your label before lunch. Omit the problem (phone support) and you wont have any issues.
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To be honest I really can't be bothered anymore as Motorola have messed me around for a good month, now they can do the chasing !

ant78 said:
To be honest I really can't be bothered anymore as Motorola have messed me around for a good month, now they can do the chasing !
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well good luck and enjoy the nexus

joshuadjohnson22 said:
well good luck and enjoy the nexus
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Thanks, although I was really looking forward to the style, I'm still tempted to open up the box and have a little play but perhaps I'm better leaving it sealed?

ant78 said:
Thanks, although I was really looking forward to the style, I'm still tempted to open up the box and have a little play but perhaps I'm better leaving it sealed?
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doesn't matter at this point. Within the 14 days you can use the device as a daily driver so to them it doesn't matter. If I were you I would play with it. Just don't break it lol

Man, I feel for ya. I hate seeing stories like this. A horrible customer service experience can completely ruin what would otherwise be a nice device experience. Glad you got your money back in any case.
Have you considered giving the device another shot since you now have it? You'd have to send the money back again, but you wouldn't have to wait on shipping.
What made you not want the phone in the first place? Delays in shipping?

ant78 said:
Thanks, although I was really looking forward to the style, I'm still tempted to open up the box and have a little play but perhaps I'm better leaving it sealed?
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If it were me, I'd leave it sealed for 90 days at least. If at that point there is no dispute to the charge back from the bank, no contact from Motorola, etc, you should be safe to say you have a free phone. Keep in mind, just because you got your money back doesn't mean Motorola isn't disputing it on their end. And the bank could at any moment take that money back. If it comes to that, you could need to provide a sealed box device. If you can't, you could be out of luck.
Right now you have a free phone. If you sit on it for a few months, and nothing more comes of it, you still have a free phone.
Sent from my XT1575 using Tapatalk

You know, reading this post just made me decide to go ahead and unlock my device (that I've had for a week) for rooting/moding. I was on the fence because if I unlocked it I would have lost my warranty. But knowing I will never have to deal with Moto Customer Service is a good thing. I won't wanna lose my phone for weeks if something goes wrong anyway, so I'll be better with my local repair shop.
My previous phone, Galaxy S4, developed the dreaded swollen battery. And they wanted me to send it back for a replacement, instead of just sending me a battery. So that makes me not want to deal with customer service at all.
Sorry to hear about your experience. though.

jonathanbailie said:
Man, I feel for ya. I hate seeing stories like this. A horrible customer service experience can completely ruin what would otherwise be a nice device experience. Glad you got your money back in any case.
Have you considered giving the device another shot since you now have it? You'd have to send the money back again, but you wouldn't have to wait on shipping.
What made you not want the phone in the first place? Delays in shipping?
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Thanks, it has been a rough ride!
I only cancelled when i saw the nexus 6P

joshw0000 said:
If it were me, I'd leave it sealed for 90 days at least. If at that point there is no dispute to the charge back from the bank, no contact from Motorola, etc, you should be safe to say you have a free phone. Keep in mind, just because you got your money back doesn't mean Motorola isn't disputing it on their end. And the bank could at any moment take that money back. If it comes to that, you could need to provide a sealed box device. If you can't, you could be out of luck.
Right now you have a free phone. If you sit on it for a few months, and nothing more comes of it, you still have a free phone.
Sent from my XT1575 using Tapatalk
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Im intending to keep the phone sealed now, i dont think i have heard the last of Motorola support! Lets see how long it takes for them to send out a label now i have my money back!

I got full refund after having phone for like 5 days, unlocked boot loader and all, no issue at all, then bought the bigger internal memory one, which I should have from beginning. i think you go a bad luck kinda deal my friend

Sorry you feel that way...
Sent from my SCH-I545 using Tapatalk 2

ant78 said:
Yes that was the first thing I checked, the police and my bank also asked the same question! Like I said DHL confirmed that no return was ever requested from Motorola
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For me, the prepaid return label was FedEx, even though the package originally came DHL. Might want to check with them.

This is why I bought mine from Amazon, but I'm keeping it.

ant78 said:
Yes that was the first thing I checked, the police and my bank also asked the same question! Like I said DHL confirmed that no return was ever requested from Motorola
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Motorola contracts FedEx for the return. Not DHL. You went the wrong route.
Also, make sure your Motorola account has the correct email address. I used Google Plus login when I created the Motorola account and it showed some weird email address when I check my Motorola profile. I had to go in there and updated to the correct email address.
You will want to send the phone back. Contact any FedEx retail location, give them your address and they may have your label on file. If you decide to keep the phone, Motorola might bill you for it. If you don't pay, they will send you to collection. Good luck.