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FYI: PRL 13xxx means you're on the new Hybrid Network

Originally Posted by Gav508 Tonight I called tech support from Verizon and was surprised to get in touch with a very knowledgeable rep. The Hybrid push is a known issue, but ONLY for certain customers. These customers are in certain areas and are either former Alltel customers or customers that are accessing former Alltels equipment. I to have the 15008 PRL, however my location, New Jersey, I am not affected by the Alltel issue, and even though she said she would send the update to my phone, she stated that it can cause other issues. Since she seemed very knowledgeable about this information, I decided to take her advise and stay clear of this update.
For any of you guys using Alltel towers or equipment, all the info you have read is correct and this pushed update should serve you phone well. Just first verify you are in that Alltel local.
Myself I suffer from loss of internet sometimes moving from one place to another. (home to work). She asked if I frequently get the cannot connect for internet message. I do. She also asked if I get the 1X instead of 3G frequently. I do. She stated that this is a know issue with the Thunderbolt and it can be rectified very easy by doing a full factory reset from settings. Since I was having more issues with the Internet then the phone calls I am going to try this fix. I hate reloading and setting everything back up but I am going to try it anyway.
For anyone thinking of this, this operation puts your phone back to factory release condition. You will lose all contacts and data info. Make sure your contacts, calendar and misc info is backed up first. If you have a Google Account everything is and will reappear after you re sign back in.
Update from the OP: I said 13xxx, but this number could be different for your area. I honestly have no way of telling how many different PRL's there are or which number would say that would definitely tell you that you're on the Hybrid network(If there is one in your area.) I just know my results and that my PRL number changed.
On a quest to figure out why my phone had 3-4 bars of network signal, while my wife's phone had 0-1 bars even when they were next to each, I found this out in the process. If you're on PRL 15008, your phone is connected to the old Verizon Nationwide network. While if your phone shows PRL 13xxx, then your phone is connected to the New Hybrid network. I was on 13004, while she was on 15008. If your PRL shows 15008, I highly recommend you call Verizon and have them upgrade you to the Hybrid network, as this GREATLY increased my wife's signal and fixed her voice calls reception. (Not sure if this does anything for data. She always had good 3G and we're not in a 4G area.) They will push the update to your phone and have you leave it on for a few hours. Afterwards, I pulled the sim card and battery out for 30 seconds, replaced them and let the phone boot up. After 10-20 minutes, the radio will locate the nearest tower and my wife's phone auto updated its PRL number from 15008 to 13006. She now has a constant 3-4 bar signal and her time without a signal is significantly lower. (Same as mine.) Also, if you're rooted, make sure you know the correct stock firmware/radio version as they will probably ask you for this info.
P.S. I would only do this if you're having voice(not data) signal problems like my wife phone was. My wife phone shows 13006 and mine shows 13004, so PRL's can be different numbers for your area. So again, this may help some people and this may do nothing for others. If you already have a great signal, I would leave well enough alone.

How does one find out if they are on PRL 15008?

ApplCobbler said:
How does one find out if they are on PRL 15008?
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Click to collapse
Menu>Settings>About phone>software information.

you wouldn't happen to have the radio imformation etc that you need when calling verizon do you? i might just call them tomorrow morning and see what they say if I get the correct info.

nosympathy said:
you wouldn't happen to have the radio imformation etc that you need when calling verizon do you? i might just call them tomorrow morning and see what they say if I get the correct info.
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Mine is 1.12.605.6 software/1.16.00.0223 baseband. Not rooted.

Mine reads PRL Version 14001. Would you recomend i call verizon?!
Thanks for this tip, I have not heard it before. Would be sweet if it helped my service!

livestrong2012 said:
Mine reads PRL Version 14001. Would you recomend i call verizon?!
Thanks for this tip, I have not heard it before. Would be sweet if it helped my service!
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Click to collapse
yeah, I have 14001 too. Are you on a legacy Alltel plan?

I am on 1508 and in a 4G area. I don't know about the hybrid network or what not but I know that coming from Tmobile, I have great voice reception.
Just today I started to get 4G at my apartment. The coverage map always showed me in a strong 4G area but I was only getting 3g until today.

That is my first time hearing about 14xxx. But it could be the correct PRL for your area. Wouldn't hurt to call and find out. Also, have the regular Verizon plan. Not sure what the legacy Alltel plan is, as I never had Alltel service. I'm located in Central Florida btw.

PJnc284 said:
yeah, I have 14001 too. Are you on a legacy Alltel plan?
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I sure am, didn't think about that, goo call man! Would it screw things up to change over to hybrid? for example i still have unlimited messaging and internet for like 15-20 bucks a month way back from my alltel haha and would HATE to screw that up.

I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.

my_handle said:
I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.
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Click to collapse
Damn you lucky bastard... lol

my_handle said:
I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.
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Click to collapse
see I live in cincinnati and was getting those speeds pre rooting, now I don't get close to those speeds. I am going to call verizon tomorrow and ask about these PRL business and see what I can make happen.

nosympathy said:
see I live in cincinnati and was getting those speeds pre rooting, now I don't get close to those speeds. I am going to call verizon tomorrow and ask about these PRL business and see what I can make happen.
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Click to collapse
Have you downloaded the 4g fixes for the VirusRom?! I hear they will bring your speeds right back up to par! I am not in a 4g area therefor i can not confirm but a lot of other users have said after they downloaded the fix everything was back to normal!
Just thought i might see if that helps. Good luck!

I called Verizon and even got tier 2 tech support...they said they have NO upgrade for PRI......he told me to pull the batter..then the SIM card......and see if it helps....I still have 15008 PRI. The tech informed me that it depends what part of the city you are in. Maybe your wife got the wrong tower when you activated the phone and she got the 13000 when you pulled the card. Do not think there is an upgrade for this.
That is why everyone has a different PRI

livestrong2012 said:
Have you downloaded the 4g fixes for the VirusRom?! I hear they will bring your speeds right back up to par! I am not in a 4g area therefor i can not confirm but a lot of other users have said after they downloaded the fix everything was back to normal!
Just thought i might see if that helps. Good luck!
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Click to collapse
I have just been lazy and haven't fixed my signiture, I am running the Das BAMF rom. Although my 4G sucks on every rom. It cuts in and out, and so forth. Unroot my phone, instant 20-30 down speeds every time.

So what does it mean when my PRL is 1?
Sent from my ADR6400L using Tapatalk

Carl G35c said:
So what does it mean when my PRL is 1?
Sent from my ADR6400L using Tapatalk
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Click to collapse
I dk, but my phone was on 15008 and i started messing around with 3G and I am now on PRL 1 myself lol.

+1 Houston/Sugar Land with full 4G

Does the PRI change if you flash a new rom?
Sent from my Thunderbolt using Tapatalk

[Q] Service issue.

Hey guys, so I've had my inspire for about a week now and I've been having a few problems.
I've noticed that my phone frequently goes from 3g "H+" to 2g or Edge or "E".
Speeds drastically drop, I have problems with incoming and outgoing SMS as well and honestly its quite annoying.
I live in Philadelphia, where service is usually rather great, should I return my Inspire for a new one?
Also, I dont know the terminology when it comes to screen pixels but I also have a tiny botched area.
GPS seems to be hit and miss, I more then likely will ask for a new device but I thought I would ask here first.
Thanks.
Sent from my stock Inspire

With the spots on your screen I'd take it in for an exchange. As for service i know in my area (Lafayette, in) they have been working on the network so i have had the same issue. I do know they are doing alot of upgrading to there network. I believe that Philly is one of there areas they are planning for 4g lte to be up this summer (correct me if I'm wrong). So that maybe your reception issue. But I would ask them about that too when your in with your phone for the screen.

Carlrobling said:
With the spots on your screen I'd take it in for an exchange. As for service i know in my area (Lafayette, in) they have been working on the network so i have had the same issue. I do know they are doing alot of upgrading to there network. I believe that Philly is one of there areas they are planning for 4g lte to be up this summer (correct me if I'm wrong). So that maybe your reception issue. But I would ask them about that too when your in with your phone for the screen.
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<threadjack>Huh, That's near my old neck of the woods (Logansport, IN) </threadjack>
Anyway, AT&T has been having issues for the last 2 days here in Chattanooga too.

ST3ALTHPSYCH0 said:
<threadjack>Huh, That's near my old neck of the woods (Logansport, IN) </threadjack>
Anyway, AT&T has been having issues for the last 2 days here in Chattanooga too.
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Not to far away at all. I work with alot of people from up what way. Glad someone else is jumping in to confirm its a network issue. Although that suck for us users.

Carlrobling said:
Not to far away at all. I work with alot of people from up what way. Glad someone else is jumping in to confirm its a network issue. Although that suck for us users.
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Yeah, I made a post about it earlier.... I panicked and restored a Nandroid, thinking it had something to do with flashing the LeeDroid Desire to Inspire patch on Coredroid last night. I lost several minutes and a couple levels of Plants Vs. Zombies for nothing.

service been up and down her in central florida for a few days also....tyipcal at&t

psyc0 said:
service been up and down her in central florida for a few days also....tyipcal at&t
Click to expand...
Click to collapse
Personally, I'm hoping that it has to do with a network overhaul that will result in better overall speed, even for us!

[Q] Tmobile network signal not so good?

So i've had the N5 for 4 days now and i just recently switched to Tmobile from Sprint. When im in my house i rarely have more than 1 bar of service and frequently 0 bars. The phone seems to not automatically switch to any other mode (3g/2g). The attached screen shot is only from 4 hours of use, being outside more than inside and still only little blips of green on the mobile network connection log. I work outside and still being outside 8 hours a day still wont have much green on that log.
I dont have another phone from t-mobile to try out but it seems a few people have said that the N5 has radio issues. Not sure if this problem is phone/hardware related?
My data speeds are not the issue here, its more the cell connection for phone calls. My girlfriend has called me many times with my phone laying on the counter when the phone had 1 or 0 bars and it would never ring or show a missed call.
Ive called tmo and they said the towers are good and i that i dont have a "stong" LTE signal but it is "good". I have also went to tmo store and they swapped out the sim card for me, same issue.
The phone i have seems to be the newest batch of N5's with a 401KP serial number and a 01/13/14 manufacture date.
Im super happy with the phone overall but if not being able to receive calls from people is very frustrating and nullifies all the good that this phone has going for it.
Im in the chicago area. Anyone else having this issue?
Any advice/help is appreciated.

See my attachment. I'm on tmo as well. I usually get between 1-4 bars of LTE, yet, it is always yellow. T-Mobile is known to have issues with penetration in buildings. Here in Atlanta it seemed to have gotten way better as of the past few months to where I always have reception and good download speeds. But, there are still areas where when my phone screen is off it likes to go to no signal, and then to 2 bars when I'm using it. Although, they only happens at my gfs parents house. They all have ATT and had to get a signal booster to get service, while sprint barely gets anything there. So I guess it isn't s big deal at all since other carriers struggle more there.
Sent from my Nexus 5 using xda app-developers app

xplred said:
So i've had the N5 for 4 days now and i just recently switched to Tmobile from Sprint. When im in my house i rarely have more than 1 bar of service and frequently 0 bars. The phone seems to not automatically switch to any other mode (3g/2g). The attached screen shot is only from 4 hours of use, being outside more than inside and still only little blips of green on the mobile network connection log. I work outside and still being outside 8 hours a day still wont have much green on that log.
I dont have another phone from t-mobile to try out but it seems a few people have said that the N5 has radio issues. Not sure if this problem is phone/hardware related?
My data speeds are not the issue here, its more the cell connection for phone calls. My girlfriend has called me many times with my phone laying on the counter when the phone had 1 or 0 bars and it would never ring or show a missed call.
Ive called tmo and they said the towers are good and i that i dont have a "stong" LTE signal but it is "good". I have also went to tmo store and they swapped out the sim card for me, same issue.
The phone i have seems to be the newest batch of N5's with a 401KP serial number and a 01/13/14 manufacture date.
Im super happy with the phone overall but if not being able to receive calls from people is very frustrating and nullifies all the good that this phone has going for it.
Im in the chicago area. Anyone else having this issue?
Any advice/help is appreciated.
Click to expand...
Click to collapse
Try testing HSPA+ (GSM) rather than LTE...you may find it more stable than the LTE/GSM swapover for calls.

Are you postpaid or prepaid i may be able to resolve your problem

markdapimp said:
Are you postpaid or prepaid i may be able to resolve your problem
Click to expand...
Click to collapse
im on JUMP

wideasleep1 said:
Try testing HSPA+ (GSM) rather than LTE...you may find it more stable than the LTE/GSM swapover for calls.
Click to expand...
Click to collapse
How do i do that?

xplred said:
im on JUMP
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Click to collapse
So you are postpaid, If you call in t-mobile and ask if you quality for a signal booster as you do not have good service in home but you do outside.
Certain requirements though to get one you need to live in a single family home and not in a apartment complex the reason is because E911 wont locate you and they cannot dispatch police right away
If you are successful like I did you will get one for free and I also got it 1 day overnight express

markdapimp said:
So you are postpaid, If you call in t-mobile and ask if you quality for a signal booster as you do not have good service in home but you do outside.
Certain requirements though to get one you need to live in a single family home and not in a apartment complex the reason is because E911 wont locate you and they cannot dispatch police right away
If you are successful like I did you will get one for free and I also got it 1 day overnight express
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Click to collapse
They still give those out? Last time I called they said they stopped.

aooga said:
They still give those out? Last time I called they said they stopped.
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They still give it out.. under certain environments for example we have 5 lines and 3 are iPhones and 2 are Nexus 5's
all of them are incapable of wifi calling. so they had to just give one to us..
I also kissed ass to them saying that i love t-mobile but i just wished i had service inside.
the rep transferred me to a lady named Donna, i kissed her ass too and got it shipped 1 day overnight express Lol
overall just be kind and kiss ass

markdapimp said:
So you are postpaid, If you call in t-mobile and ask if you quality for a signal booster as you do not have good service in home but you do outside.
Certain requirements though to get one you need to live in a single family home and not in a apartment complex the reason is because E911 wont locate you and they cannot dispatch police right away
If you are successful like I did you will get one for free and I also got it 1 day overnight express
Click to expand...
Click to collapse
Awesome!:good:
Ill call them in a bit, i didnt know they still had those either!

markdapimp said:
They still give it out.. under certain environments for example we have 5 lines and 3 are iPhones and 2 are Nexus 5's
all of them are incapable of wifi calling. so they had to just give one to us..
I also kissed ass to them saying that i love t-mobile but i just wished i had service inside.
the rep transferred me to a lady named Donna, i kissed her ass too and got it shipped 1 day overnight express Lol
overall just be kind and kiss ass
Click to expand...
Click to collapse
None of mime are WiFi calling capable. I'll call again, but I've also heard from others that they don't five them out anymore. Is it LTE or HSPA?

xplred said:
Awesome!:good:
Ill call them in a bit, i didnt know they still had those either!
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Click to collapse
1)Remember call in state that you have service near your window but you cannot be at a window every time to make a call
2) ask if you quality for a signal booster and when they say if you have any connected walls or shared walls something inbetween those lines state no
3)They're going to do some troubleshooting if you have edge in or 1bar of 4g or LTE TURN ON Airplane mode they're actually going to ping the device state on the mobile network (testing to see if you're a lier)
Tips: Kiss ass, complement things like i love t-mobile etc, be patient and have a nice happy voice, call using another phone NOT on t-mobile..
i hope this helps! :good:
---------- Post added at 08:18 PM ---------- Previous post was at 08:17 PM ----------
aooga said:
None of mime are WiFi calling capable. I'll call again, but I've also heard from others that they don't five them out anymore. Is it LTE or HSPA?
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Click to collapse
It supports EDGE/HSPA and t-mobile newly refarmed 1900pcs HSPA
its pretty future proof as HSPA will be here long. besides HSPA is what makes the calls not LTE
better to have some data and calls than no calls and data at all..
it also conserves battery life as the signal is strong and your device wont have to search for signals

markdapimp said:
3)They're going to do some troubleshooting if you have edge in or 1bar of 4g or LTE TURN ON Airplane mode they're actually going to ping the device state on the mobile network (testing to see if you're a lier)
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Click to collapse
You said to TURN ON airplane mode when i call them?
Sweet talking is the only way you can get free stuff usually.
I see you have a backup tmobile phone... Does it get the same reception in the house as your N5 does?

xplred said:
You said to TURN ON airplane mode when i call them?
Sweet talking is the only way you can get free stuff usually.
I see you have a backup tmobile phone... Does it get the same reception in the house as your N5 does?
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Click to collapse
Yeah,, you have to be valuable to TMO to get this (ala multiple postpaid lines). The last case I saw here was months ago, and he went all the way to retention before they sent him a cel-fi. Regular CSR's may not have the option on their system.
WRT, HSPA+, use phoneinfo app (market) to toggle GSM-only/LTE settings.
https://play.google.com/store/apps/details?id=com.roy.phoneinfo&hl=en

wideasleep1 said:
Yeah,, you have to be valuable to TMO to get this (ala multiple postpaid lines). The last case I saw here was months ago, and he went all the way to retention before they sent him a cel-fi. Regular CSR's may not have the option on their system.
WRT, HSPA+, use phoneinfo app (market) to toggle GSM-only/LTE settings.
https://play.google.com/store/apps/details?id=com.roy.phoneinfo&hl=en
Click to expand...
Click to collapse
Was he a single line or more than 1 line before being sent to customer retention

markdapimp said:
Was he a single line or more than 1 line before being sent to customer retention
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Click to collapse
IIRC (from Nexus 4 forum), he had two lines, was over $120/mo, and had played CSR roulette trying for a cel-fi. After he said he wanted to cancel (he TRULY had poor coverage at home) and got a hold of retention, he was able to eek one out. Most fora say their cel-fi supply has been drained, however, based on user reports.
The main reason I was following this was for a business client of mine. He's 'last mile' internet, despite dead fiber running down his street less than 20 feet away. He currently pays over $400/mo for ISDN 1.5 synchronous 2yr/contract. Yet, I get over 40MBPS at his location on TMO, outdoors, but drop to near nothing inside his metal buildings. I'm unable to convince him TMO is capable of business-critical uptime, but I think a cel-fi in his window could go a long way towards convincing him.

[Q] LTE not working

Hi, I just got my S5 today and have been having quite a few problems. First one was that Best Buy forgot a step: activating my device... They're so incompetent... lol
So anyway, after multiple talk with Sprint I now have everything working but LTE. My S3 could pick up the LTE network when I was home this morning, but my S5 can't seem to ever connect to LTE. Of course I went to check the settings and the option CDMA/LTE is selected.
Anyone has any suggestion?
Thanks,
- Cascius

Not sure what's going on but my S4 signal was 10x's better... My daughter now uses it and she has full lte service and I'm barely picking up 3G... Contacted sprint and they are telling me to bring it in for possibly a defective antenna...
Sent from my SM-G900P using XDA Premium 4 mobile app

cascius said:
Hi, I just got my S5 today and have been having quite a few problems. First one was that Best Buy forgot a step: activating my device... They're so incompetent... lol
So anyway, after multiple talk with Sprint I now have everything working but LTE. My S3 could pick up the LTE network when I was home this morning, but my S5 can't seem to ever connect to LTE. Of course I went to check the settings and the option CDMA/LTE is selected.
Anyone has any suggestion?
Thanks,
- Cascius
Click to expand...
Click to collapse
Hmmm... I'm connecting just fine. If you're having trouble with LTE in an area you know had it, try update PRL/Profile firstly. See if thatfoxes. If not, I would highly recommend just Factory Wipe and Wipe Cache since still early before development goes underway. Easy to reset up. I did and seemed to clear up any and all my issues at first.

I have not been able to connect to LTE either. After a reboot, it says LTE but then the antenna turns off and comes back on in 3G. If I go into the Sprint Zone app and try to test the 4G, it tells me to turn it on in the settings and never does a test. My wife's current S3 has no problem with LTE and the Sprint Zone test of 4G seems to work. I plan on going to a local store today and see about the problem.
I tried a data reset, cache wipe, PRL/profile update and no improvements.

It's a network issue with your area. This was a big problem for me when the nexus 5 came out. It's because of the new tri-band devices and sprints network not being updated. There is a a big article about it on s4gru. Trust me it's not your phone. That's why it connects to Lte for a split second and then goes to 3g. U just have to wait for sprint to update the towers in your area
Sent from my Nexus 5 using XDA Premium 4 mobile app

Refer here http://forum.xda-developers.com/showthread.php?t=2712240
Sent from my SM-G900P using Tapatalk

I am having the same issue of not connecting to LTE. I bought the phone yesterday. I am in the Atlanta area if that matters. I am very pissed BC I sold my S4 back to Best buy so now I'm stuck with an S5 that cannot connect to LTE.
Sent from my SM-G900P using xda app-developers app

Same thing here in San Francisco, but my gs4 was having connection issues too, not cool, I will try a factory reset later to see if that has any effect, but if it is a tower issue then that won't fix it, not cool

evilbeef54 said:
Same thing here in San Francisco, but my gs4 was having connection issues too, not cool, I will try a factory reset later to see if that has any effect, but if it is a tower issue then that won't fix it, not cool
Click to expand...
Click to collapse
Whats weird is that I can update PRL and LTE will pop up and stay connected anywhere from a few seconds to minutes.
Sent from my SM-G900P using xda app-developers app

unrooted, factory restore, updated everything...
no luck
i can cycle airplane mode on and off and LTE will be up a few seconds then goes away again, so yeah sounds like definitely a sprint issue, not cool

evilbeef54 said:
unrooted, factory restore, updated everything...
no luck
i can cycle airplane mode on and off and LTE will be up a few seconds then goes away again, so yeah sounds like definitely a sprint issue, not cool
Click to expand...
Click to collapse
i would go to a sprint store and try their floor model
if that doesn't work, its an issue with the network in your area
this article explains the hiccups being caused with LTE with spark updates
http://s4gru.com/index.php?/topic/5001-breaking-band-tri-band-lte-ecsfb-issues-thread/

eyecon82 said:
i would go to a sprint store and try their floor model
if that doesn't work, its an issue with the network in your area
this article explains the hiccups being caused with LTE with spark updates
http://s4gru.com/index.php?/topic/5001-breaking-band-tri-band-lte-ecsfb-issues-thread/
Click to expand...
Click to collapse
Just checked out the floor model in the Sprint store.... same thing I cycled airplane mode it saw 4g then lost it, do yeah I guess we just have to sit and wait, surprising that I'm in the San Fran bay area and can't get 4g. Any details on when this will be fixed?

evilbeef54 said:
Just checked out the floor model in the Sprint store.... same thing I cycled airplane mode it saw 4g then lost it, do yeah I guess we just have to sit and wait, surprising that I'm in the San Fran bay area and can't get 4g. Any details on when this will be fixed?
Click to expand...
Click to collapse
no clue
at least you know its not your phone, and rather it is a network issue

Alright here's an update on my end: I get LTE in some areas, but not others (even though my S3 did)
- San Francisco: No luck in any neighborhood i tried... (PS I live in SF so this really isn't good)
- Napa (and highway 80 on the way there): LTE signal most of the way. (only 2-3 bars most of the time, but still, LTE!)
- Mountain View (where i work): LTE with full bars.
My take so far: the problem doesn't come from our phones but rather from the status of those towers. The fact that Napa's network would be better than SF is extremely surprising and disappointing to me to say the least.
Now here are a couple questions:
On my S3, doing update PRL or Profile would have a confirmation/successful popup. On the S5, it just shows a quick "Initializing application" and nothing happens. Are you guys also having the same issue?
Anyway, those are my findings so far. I've been a loyal Sprint customer since 1999, and at this point I might return the phone and cancel my contract in favor for Tmobile or ATT...
Oh well...

cascius said:
Alright here's an update on my end: I get LTE in some areas, but not others (even though my S3 did)
- San Francisco: No luck in any neighborhood i tried... (PS I live in SF so this really isn't good)
- Napa (and highway 80 on the way there): LTE signal most of the way. (only 2-3 bars most of the time, but still, LTE!)
- Mountain View (where i work): LTE with full bars.
My take so far: the problem doesn't come from our phones but rather from the status of those towers. The fact that Napa's network would be better than SF is extremely surprising and disappointing to me to say the least.
Now here are a couple questions:
On my S3, doing update PRL or Profile would have a confirmation/successful popup. On the S5, it just shows a quick "Initializing application" and nothing happens. Are you guys also having the same issue?
Anyway, those are my findings so far. I've been a loyal Sprint customer since 1999, and at this point I might return the phone and cancel my contract in favor for Tmobile or ATT...
Oh well...
Click to expand...
Click to collapse
yeah i am getting really upset with sprint too, been with them since 2001, i like my plan, but i have the same results as you in the same areas, no luck in San Fran, oakland, or dublin, tempted to go to verizon but i dunno, i like the unlimited data... but if i am gonna be stuck in 3G then there is no use
and the prl update should still have the conformation screen, i get it on mine

evilbeef54 said:
yeah i am getting really upset with sprint too, been with them since 2001, i like my plan, but i have the same results as you in the same areas, no luck in San Fran, oakland, or dublin, tempted to go to verizon but i dunno, i like the unlimited data... but if i am gonna be stuck in 3G then there is no use
and the prl update should still have the conformation screen, i get it on mine
Click to expand...
Click to collapse
Oooooh, thanks for the PRL information. I think a recovery is indeed needed. I also forgot to mention that I keep getting a notification that there is a software update. When I click nothing happens... Then i go to settings, system update, and i get a message saying I'm up to date... Pfff... LOL
Regarding switching to Verizon: don't! With work I had an iPhone 5 on Verizon and it was actually worse than Sprint. (At least in the Bay Area)
We now have upgraded to iPhone 5S on ATT and it's definitely better. I've read that TMobile is pretty good too, but have no experience of my own.
Anyway, on a positive note: my S5 is much more responsive than my S3 and the screen brightness is awesome! I was just outside in the sun and could read emails with no problems. The camera is also a nice upgrade as the S3's camera was horrible. Aside from that it really feels like a nice incremental upgrade, but nothing more.
I'll post an update tonight after recovering etc...
- Cascius

Ok, I have been in Oakland for a few hours now, 3g the whole time, I cycled airplane mode, and now am on LTE for the last 10 min, so it seems like it isn't trying to search for lte after the initial time?

I have the same situation here. LTE only stays for a few minutes and then goes to sleep until it decides to wake up (whenever it feels like). I don't think speaking to Sprint will solve anything. It will be a while before we can see Spark in action, I think.

The problems lie with Sprint Spark. My S4 & Note 3 have great reception. All spark devices i activate barely get 1 bar. Its horrible. But its because of the bands they have the devices default on. They are trying to take less strain off of the current LTE single band and equal it out to all 3. Or just the 2 depending on your location.

This isn't a phone issue, rather a Network issue
-Sent from Tapatalk

Anyone else having terrible mobile data performance?

I've been with ATT for a tear bow. I had the S4 before this G3. On my S4 I would have LTE most places around my town. Since getting my G3 I rarely get LTE. When I do get LTE it doesn't hold on to that connection very long.
Yesterday I was trying to look something up and I was on Edge (3g) and it was taking forever, so I grabbed my wife's S5 and it was on LTE (also on ATT) and the internet worked great.
Are the radios in this phone just that bad? I'm going to get a new Sim card today to see if that can fix the issue, I'm hesitant to return the phone for another because I'll probably get a refurb and my luck with refurb cell phones hasn't been good

atistang said:
I've been with ATT for a tear bow. I had the S4 before this G3. On my S4 I would have LTE most places around my town. Since getting my G3 I rarely get LTE. When I do get LTE it doesn't hold on to that connection very long.
Yesterday I was trying to look something up and I was on Edge (3g) and it was taking forever, so I grabbed my wife's S5 and it was on LTE (also on ATT) and the internet worked great.
Are the radios in this phone just that bad? I'm going to get a new Sim card today to see if that can fix the issue, I'm hesitant to return the phone for another because I'll probably get a refurb and my luck with refurb cell phones hasn't been good
Click to expand...
Click to collapse
compared to my wife's m8 my g3 gets as good or better signal in my area.

Hmm... I hope its just the Sim card then. They did give me a new one

Radio's suck. Been mentioned a million times, plus LG is infamous for have serious programming software issues.allot of times you have to put it in airplane modethen back on to get it to lock on anything ...kinda garbage, it's too bad cause I love the phone.
Sent from my LG-D850 using XDA Free mobile app

blaker13 said:
Radio's suck. Been mentioned a million times, plus LG is infamous for have serious programming software issues.allot of times you have to put it in airplane modethen back on to get it to lock on anything ...kinda garbage, it's too bad cause I love the phone.
Click to expand...
Click to collapse
I've had my phone for a little over a month now and it's been running great until a few days ago when I noticed the reception was really low in places that I normally get full bars. Not sure what the issues is.

Hmm... This could be a deal breaker if it keeps up
I feel like I'm back on sprint again

blaker13 said:
Radio's suck. Been mentioned a million times, plus LG is infamous for have serious programming software issues.allot of times you have to put it in airplane modethen back on to get it to lock on anything ...kinda garbage, it's too bad cause I love the phone.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
So is there anything I can do on my end to fix the issue?

so i got a new sim card, lets see how this goes

I have bad reception at home but can still get 12mb down on LTE. Downtown I get 35 down and 17 up with 4 bars. Signal can't penetrate the brick at home. I drop calls constantly. I'm about to pick up a microcell but data is great.
Much better than Sprint in my area. My Sprint GS5 radio is real garbage. Kills the battery too. The Sprint variant of the GS5 is horrible with Spark.
You may have a lemon radio in your phone.

I'm wondering that, I'd hate to get a refurb and fine out it performs the same

atistang said:
so i got a new sim card, lets see how this goes
Click to expand...
Click to collapse
I got a new sim yesterday also. not looking like it's making much of a difference. I can't get full bars unless i'm out on the street. I used to get full bars in my office, relatively close to a window.
Don't really want to trade this if for a refurb to have the same thing.
Is the antenna on the back of the battery case? or is that just a 'booster'?

atistang said:
I've been with ATT for a tear bow. I had the S4 before this G3. On my S4 I would have LTE most places around my town. Since getting my G3 I rarely get LTE. When I do get LTE it doesn't hold on to that connection very long.
Yesterday I was trying to look something up and I was on Edge (3g) and it was taking forever, so I grabbed my wife's S5 and it was on LTE (also on ATT) and the internet worked great.
Are the radios in this phone just that bad? I'm going to get a new Sim card today to see if that can fix the issue, I'm hesitant to return the phone for another because I'll probably get a refurb and my luck with refurb cell phones hasn't been good
Click to expand...
Click to collapse
I've had the AT&T G3 since July 18th with no problems. My old G-note would not pick up LTE in my office at work but I get LTE with this phone. No dropped calls and super fast data. I live in northern VA outside DC so LTE is really good here.

I just realized I'm being throttled... May data has sucked last few days also lol... I'm at crawling speeds
Sent from my LG-D850 using XDA Free mobile app

pekohl said:
I got a new sim yesterday also. not looking like it's making much of a difference. I can't get full bars unless i'm out on the street. I used to get full bars in my office, relatively close to a window.
Don't really want to trade this if for a refurb to have the same thing.
Is the antenna on the back of the battery case? or is that just a 'booster'?
Click to expand...
Click to collapse
as far as bars go mine seems just about right, but it does lose service a bit more than my S4 did. sometimes my wife and i will both have 3 or 4 bars and she will have LTE and i will be on EDGE or 4G

Absolutely love the device as a smartphone, but unfortunately suffer from the same issues as the rest of you here.
Loses signal where other ATT devices do not, drops LTE for HSPA or EDGE where other devices stay on LTE.
Really hoping the crappy radio can be fixed with a firmware update, and that it isn't a hardware design flaw...

atistang said:
as far as bars go mine seems just about right, but it does lose service a bit more than my S4 did. sometimes my wife and i will both have 3 or 4 bars and she will have LTE and i will be on EDGE or 4G
Click to expand...
Click to collapse
Not sure what if anything changed, possibly something with the network but now I get full bars at my desk, where yesterday I wasn't. I know this isn't very scientific but now I get full bars in the same seat where for the last week I've been down 1 or 2. I didn't think to run a speedtest before but it looks good now, 18.4 down and 10 up.
http://www.speedtest.net/my-result/a/960846859

Sentrix27 said:
Absolutely love the device as a smartphone, but unfortunately suffer from the same issues as the rest of you here.
Loses signal where other ATT devices do not, drops LTE for HSPA or EDGE where other devices stay on LTE.
Really hoping the crappy radio can be fixed with a firmware update, and that it isn't a hardware design flaw...
Click to expand...
Click to collapse
I'm holding out for an OTA to see if it gets any better before I bite the bbullet and get a refurb
pekohl said:
Not sure what if anything changed, possibly something with the network but now I get full bars at my desk, where yesterday I wasn't. I know this isn't very scientific but now I get full bars in the same seat where for the last week I've been down 1 or 2. I didn't think to run a speedtest before but it looks good now, 18.4 down and 10 up.
http://www.speedtest.net/my-result/a/960846859
Click to expand...
Click to collapse
That's weird
I feel like mine holds onto LTE better than with the old sim

atistang said:
I'm holding out for an OTA to see if it gets any better before I bite the bbullet and get a refurb
Click to expand...
Click to collapse
I also forgot to mention that when I had my Sim swapped out that ISIS (Did they change the name because now it says ' Soft Card') doesn't work. When I launch the Soft Card (Isis) app it says that i need an enhanced SIM. So it looks like I have to go back to AT&T to get yet another SIM.

atistang said:
I'm holding out for an OTA to see if it gets any better before I bite the bbullet and get a refurb
Click to expand...
Click to collapse
Of another G3? I wouldn't waste time doing that. Sounds like they're all the same radio-wise.
Waiting on an OTA too... but if nothing comes, I will jump ship to another device altogether. One with a competent radio.

Sentrix27 said:
Of another G3? I wouldn't waste time doing that. Sounds like they're all the same radio-wise.
Waiting on an OTA too... but if nothing comes, I will jump ship to another device altogether. One with a competent radio.
Click to expand...
Click to collapse
I want to root and try to change this in the build prop.
Permanent LTE Option
# default value is 9
ro.telephony.default_network=12
Part of me thinks it will help
I believe this makes the phone hang onto an LTE connection as long as possible