[Q] Service issue. - HTC Inspire 4G

Hey guys, so I've had my inspire for about a week now and I've been having a few problems.
I've noticed that my phone frequently goes from 3g "H+" to 2g or Edge or "E".
Speeds drastically drop, I have problems with incoming and outgoing SMS as well and honestly its quite annoying.
I live in Philadelphia, where service is usually rather great, should I return my Inspire for a new one?
Also, I dont know the terminology when it comes to screen pixels but I also have a tiny botched area.
GPS seems to be hit and miss, I more then likely will ask for a new device but I thought I would ask here first.
Thanks.
Sent from my stock Inspire

With the spots on your screen I'd take it in for an exchange. As for service i know in my area (Lafayette, in) they have been working on the network so i have had the same issue. I do know they are doing alot of upgrading to there network. I believe that Philly is one of there areas they are planning for 4g lte to be up this summer (correct me if I'm wrong). So that maybe your reception issue. But I would ask them about that too when your in with your phone for the screen.

Carlrobling said:
With the spots on your screen I'd take it in for an exchange. As for service i know in my area (Lafayette, in) they have been working on the network so i have had the same issue. I do know they are doing alot of upgrading to there network. I believe that Philly is one of there areas they are planning for 4g lte to be up this summer (correct me if I'm wrong). So that maybe your reception issue. But I would ask them about that too when your in with your phone for the screen.
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<threadjack>Huh, That's near my old neck of the woods (Logansport, IN) </threadjack>
Anyway, AT&T has been having issues for the last 2 days here in Chattanooga too.

ST3ALTHPSYCH0 said:
<threadjack>Huh, That's near my old neck of the woods (Logansport, IN) </threadjack>
Anyway, AT&T has been having issues for the last 2 days here in Chattanooga too.
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Not to far away at all. I work with alot of people from up what way. Glad someone else is jumping in to confirm its a network issue. Although that suck for us users.

Carlrobling said:
Not to far away at all. I work with alot of people from up what way. Glad someone else is jumping in to confirm its a network issue. Although that suck for us users.
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Yeah, I made a post about it earlier.... I panicked and restored a Nandroid, thinking it had something to do with flashing the LeeDroid Desire to Inspire patch on Coredroid last night. I lost several minutes and a couple levels of Plants Vs. Zombies for nothing.

service been up and down her in central florida for a few days also....tyipcal at&t

psyc0 said:
service been up and down her in central florida for a few days also....tyipcal at&t
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Personally, I'm hoping that it has to do with a network overhaul that will result in better overall speed, even for us!

Related

not impress with the inspire

Why do my inspire 4g seem slower than my 3g nexus1 on t-mobile network? I get a better experience watching YouTube video on my 3g nexus1. On the inspire its slow to load and I get a lot of error message that pops up during a video. I paid $580 for my n1 so I could leave when I want. I think I have 15 days trial with this cell. I don't want to be trapped in a 2 yr contract and I'm not satisfy .
And what the help is up with this black screen while I'm trying to type? I thought it was just text messages but its happening now
I am not impress with your grammar.
If you're not happy, like you said, you can always return it and go back to the N1. It's a solid phone. As for speeds? Maybe you live in an area where T-Mobile has their "4g" on and AT&T doesn't. (As in, AT&T doesn't have much if any of their backhaul implemented.)
I get around 3Mbps down and 2Mbps up at peak. Videos are smooth and this phone is fast. For me anyway.
As for the black screen...don't know what to tell you. Texting is peachy for me too.
I am very impress with this phone.
I dont know whats up with the texting issue but my speeds vary by location.
Hope you get it figured out.
simonti said:
Why do my inspire 4g seem slower than my 3g nexus1 on t-mobile network? I get a better experience watching YouTube video on my 3g nexus1. On the inspire its slow to load and I get a lot of error message that pops up during a video. I paid $580 for my n1 so I could leave when I want. I think I have 15 days trial with this cell. I don't want to be trapped in a 2 yr contract and I'm not satisfy .
And what the help is up with this black screen while I'm trying to type? I thought it was just text messages but its happening now
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Are you using Inspire on Tmobile? I believe you can only get EDGE. This phone is for AT&T...
alex4lex said:
I am not impress with your grammar.
If you're not happy, like you said, you can always return it and go back to the N1. It's a solid phone. As for speeds? Maybe you live in an area where T-Mobile has their "4g" on and AT&T doesn't. (As in, AT&T doesn't have much if any of their backhaul implemented.)
I get around 3Mbps down and 2Mbps up at peak. Videos are smooth and this phone is fast. For me anyway.
As for the black screen...don't know what to tell you. Texting is peachy for me too.
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This is not English class. You sound like a fan boy. I read many post with grammatical errors and if I could reply with a helpful comment I will.
The phone is not perfect so stop acting like it is the best thing since slice bread.
The phone was marketed as at&t first 4g phone. Is it 4g? Not.
No cell phone is perfect but having slow 4g and black screen popping up while typing in landscape mode is really annoying. If these issue cannot be resolve then I would leave when I'm ready to
andycai said:
Are you using Inspire on Tmobile? I believe you can only get EDGE. This phone is for AT&T...
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I left T-Mobile to come to at&t for the inspire .
Nope phone is not perfect... well for me it is
this phone was dirt cheap
i have not experienced the black screen while texting... you might want to look into getting a replacement
as far as 3g/4g it is pretty lame we get "4g" in april but i cannot really speak on that since i am on wifi. well hope all goes well for you if not there **** load of android phones coming out
I upgraded from Fuze, definite improvement in hardware there, but even compared to my wife's HTC Aria, the Inspire is a better experience for hardware and software.
However... AT&T where I live (Yolo County, CA outside of Sacramento) does not have 4G yet. I have not achieved the speeds and cell calls can drop because of poor reception in very specific neighborhoods. AT&T did not lie when they marketed this is the 4G phone. The coverage areas suck right now for 4G, that's all. Buyer beware, especially if you don't do your research. Your other problems with the phone may be specific for that phone itself. Get it exchanged for a new one. If AT&T wants to keep your account, they should help you.
Papa Luigi said:
I upgraded from Fuze, definite improvement in hardware there, but even compared to my wife's HTC Aria, the Inspire is a better experience for hardware and software.
However... AT&T where I live (Yolo County, CA outside of Sacramento) does not have 4G yet. I have not achieved the speeds and cell calls can drop because of poor reception in very specific neighborhoods. AT&T did not lie when they marketed this is the 4G phone. The coverage areas suck right now for 4G, that's all. Buyer beware, especially if you don't do your research. Your other problems with the phone may be specific for that phone itself. Get it exchanged for a new one. If AT&T wants to keep your account, they should help you.
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The main reason why I switched from iPhone to Android was all the drop calls & esp when calling another iPhone. Lucky for me, my Inspire has yet to experience any drop calls *Knocks on wood* in the Bay Area.
@OP
I would take the phone back & ask for another one. Maybe you were unlucky & got a lemon.
simonti said:
This is not English class. You sound like a fan boy. I read many post with grammatical errors and if I could reply with a helpful comment I will.
The phone is not perfect so stop acting like it is the best thing since slice bread.
The phone was marketed as at&t first 4g phone. Is it 4g? Not.
No cell phone is perfect but having slow 4g and black screen popping up while typing in landscape mode is really annoying. If these issue cannot be resolve then I would leave when I'm ready to
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Exchange it. No one else here is seeing this black screen and getting the error messages you're talking about. As for the network speed, T-Mobile's network is just faster than AT&T's in some places right now.
simonti said:
This is not English class. You sound like a fan boy. I read many post with grammatical errors and if I could reply with a helpful comment I will.
The phone is not perfect so stop acting like it is the best thing since slice bread.
The phone was marketed as at&t first 4g phone. Is it 4g? Not.
No cell phone is perfect but having slow 4g and black screen popping up while typing in landscape mode is really annoying. If these issue cannot be resolve then I would leave when I'm ready to
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Click to collapse
The phone is 4G capable as advertised. Just because you have a 4G phone, it doesn't mean that you live in a 4G coverage area. 4G speeds don't just magically appear by themselves.
If you don't like the phone, take it back. Nobody is stopping you.
simonti said:
Why do my inspire 4g seem slower than my 3g nexus1 on t-mobile network? I get a better experience watching YouTube video on my 3g nexus1. On the inspire its slow to load and I get a lot of error message that pops up during a video. I paid $580 for my n1 so I could leave when I want. I think I have 15 days trial with this cell. I don't want to be trapped in a 2 yr contract and I'm not satisfy .
And what the help is up with this black screen while I'm trying to type? I thought it was just text messages but its happening now
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ATT has changed the inspire firmware so it has slow upload speeds. root fixes it so it will be like the nexus one. right now you are limited to 0.3Mbps upload speed, which sucks.
2kgt said:
The phone is 4G capable as advertised. Just because you have a 4G phone, it doesn't mean that you live in a 4G coverage area. 4G speeds don't just magically appear by themselves.
If you don't like the phone, take it back. Nobody is stopping you.
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This. If you don't like the phone, get rid of it. My guess is, you don't like it because it doesn't support your language... Which by the tone of your posts, is not english
Is anyone else getting tired of the "this phone is not 4G" line? I read the at&t page about their 4G plans and they are VERY CLEAR about what they are doing. No this phone does not have LTE, yes it will have HSPA+ as it gets rolled out. With this phone we are pretty much early adopters of AT&T's network. Those of us that have been early adopters before don't seem to be too worked up, those that clearly have not been early adopters are pretty ticked off it seems.
Do I wish I had faster download speeds? Sure I do, but I knew coming into this that there would be a bit of a delay with that because I READ the AT&T 4G page. Is this the perfect phone...??? Of course not, because we all know the perfect phone has a laser beam built into it and this one clearly does not, other than that glaring weakness I think it is pretty good.
simonti said:
This is not English class. You sound like a fan boy. I read many post with grammatical errors and if I could reply with a helpful comment I will.
The phone is not perfect so stop acting like it is the best thing since slice bread.
The phone was marketed as at&t first 4g phone. Is it 4g? Not.
No cell phone is perfect but having slow 4g and black screen popping up while typing in landscape mode is really annoying. If these issue cannot be resolve then I would leave when I'm ready to
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Click to collapse
Let me chime in here. It's NOT the phone's fault. It definitely IS AT&T's fault. Their "4G" isn't really 4G. It is what they call HSPA+. Pretty much the device is AWESOME, but AT&T's service SUCKS.
Ok as alot in this post has said 4g is not turned on in many areas, the phone is 4g capable, even 3g phone isnt always on 3g it drops to regular edge, 4g simply means that it can connect to there towers at 4g if the tower has the software upgrade. Now for the other misconceptions, 4g what is it well different people have been defining it differently, lte is considered to be 4g while it can achieve speeds up to 100 mb theoretically it does not get that, any of the lte networks that are up are running much much lower then that, hspa+ which is also considered 4g which was done first by tmobile can achieve speed up to 45 mb theoretically. U wont see those speeds for some time its room for expansion is all it is they are not going to max those speeds anytime soon. So att is rolling out hspa+ which is technically 3.5g and calling it there 4g network and also rolling out Lte which both are considered 4g and using them to overlap each other.
Same thing as cable we keep getting upgrades I have over 50mb connection wasnt long ago it was way slower, no matter what they wanna call it, u will keep seeing speed increases as they upgrade to handle the load.
simonti said:
This is not English class. You sound like a fan boy. I read many post with grammatical errors and if I could reply with a helpful comment I will.
The phone is not perfect so stop acting like it is the best thing since slice bread.
The phone was marketed as at&t first 4g phone. Is it 4g? Not.
No cell phone is perfect but having slow 4g and black screen popping up while typing in landscape mode is really annoying. If these issue cannot be resolve then I would leave when I'm ready to
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Click to collapse
So what do you want from us? Don't like it? Return it! Problem solved.
Sent from my GT-P1000 using XDA App
simonti said:
This is not English class. You sound like a fan boy. I read many post with grammatical errors and if I could reply with a helpful comment I will.
The phone is not perfect so stop acting like it is the best thing since slice bread.
The phone was marketed as at&t first 4g phone. Is it 4g? Not.
No cell phone is perfect but having slow 4g and black screen popping up while typing in landscape mode is really annoying. If these issue cannot be resolve then I would leave when I'm ready to
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Click to collapse
1. It is marketed as 4G because it supports att's 4th gen network which is rolling out this year and is available in major cities only at the moment. Until then, you will get 3.5G speeds on 850/1900mhz frequencies. Tmobile does NOT use this.
2. Black screen? Dunno what that's all about but I'd either get a video of it for us to see or return it for another one.
3. And this phone is the best thing since sliced bread brotha. Haha. Can you say 3000 in quadrant? Wow, lets see your N1 do that.
it doesnt support lte only hspa+
simonti said:
This is not English class. You sound like a fan boy. I read many post with grammatical errors and if I could reply with a helpful comment I will.
The phone is not perfect so stop acting like it is the best thing since slice bread.
The phone was marketed as at&t first 4g phone. Is it 4g? Not.
No cell phone is perfect but having slow 4g and black screen popping up while typing in landscape mode is really annoying. If these issue cannot be resolve then I would leave when I'm ready to
Click to expand...
Click to collapse
I'm not sure how you got the phone, but AT&T's return policy is 30 Days, not 15. You have a while before you make a decision to return it. If your text box is acting up or whatever, I'd exchange it... that's not a common problem. As for 4G? I think everyone here has said enough about it. It's not the fastest phone... yet. Like I said before, you need the backhaul in place. AT&T is rolling that out, but they haven't said when and where.
Am I Fanboy? No. I have logic and reason to back up why I want to defend this phone's honor. There's a reason for all your complaints (except that black text box issue, get a new phone)
It's a great phone at a great value. How many android phones can you run at stock and have it be this smooth? Camera is wicked fast, display is great, gps is awesome, and for me? Internet is speedy, and will only get faster.
I'm happy with my phone. I'm sorry you aren't. You could return/exchange it. You have options, man.
Inspire 4G>Sliced Bread

just got gx2 having some issues

I just got the phone today me and fiance both got same phone we were told our area had 3g coverage i contacted tmobile support and the tech stated it is not availabe he actually suggested we seek another carrier anyone have any suggestions to getting better quality signal and data...
Since you bought it from Tmob you should ask and get the unlock codes for free and also should be opt out of the early contract termination fee as well because it was not your fault about the coverage area. Don't let them push you around. Stick to your guns that the tmob rep said you would have 3G and yet you do not.
Check with ATT and see if they have better coverage in your area. The G2X can work on ATT networks as well but you would have to do some research on the settings and etc.
Thats my two cents if your gonna leave Tmob and keep the phones.
As for getting better reception or data signal theres pretty much nothing you can do to make it better if the towers aren't there.
fabricatedhero said:
Since you bought it.......
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Agree with all that, maybe you can get the phone as a Standard rate plan, which they don't offer with smart phones. You can then use it wifi all over the place. And when the merger hits, you might get better reception if they can share antenna....though some say the G2x will not work on any 3G ATT signals.
thanks for the responses
Yea ive been searching around seeing if there was a fix or noticable difference in rooted pre gb releases for better sig/data strength and such i even caled tmo when i got home and spoke with tech rep and he suggested that i just return devices and go to a diff network I felt that was a horrible way to represent the company. Didnt even try or make a feeble attempt to troubleshoot just blew it off to ah well you dont get 3g in your area so to bad basically.
fabricatedhero said:
Since you bought it from Tmob you should ask and get the unlock codes for free and also should be opt out of the early contract termination fee as well because it was not your fault about the coverage area. Don't let them push you around. Stick to your guns that the tmob rep said you would have 3G and yet you do not.
Check with ATT and see if they have better coverage in your area. The G2X can work on ATT networks as well but you would have to do some research on the settings and etc.
Thats my two cents if your gonna leave Tmob and keep the phones.
As for getting better reception or data signal theres pretty much nothing you can do to make it better if the towers aren't there.
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Correct me if I'm wrong but I believe the G2X only works on the 1700mhz 3G band. ATT does not use this band so he would be stuck on 2g, which is exactly the problem he's having with tmobs now.
well i should have gone further in to detail
The issue is in the store i was told that i would be in a 3g area once i got home i was only staring at the letter G on the highway i had 2G but at home now even outside I am at G and tech on the phone said i was in 2g area then proceeded to tell me i should look in to another company problem is ive tried verizon which is incredible service horrible support and sprint which had great customer service but horrid service I can travel to mount vernon and data roam.
knickfan5745 said:
Correct me if I'm wrong but I believe the G2X only works on the 1700mhz 3G band. ATT does not use this band so he would be stuck on 2g, which is exactly the problem he's having with tmobs now.
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Hmmm you might be right and i have to retract my statement cuz now ever since the phone was released it showed that it was quad band and had both bands for tmob and ATT for 2g/3g/4g bands and now LG says its not.
Even Tmobs site showed it had that capability. I'm reading into it now. Thanks for the refresh course.
No one suggested WiFi Calling? I use it at work and its awesome. Really cuts down on battery usage too. Plus WiFi Calling is now FREE on Tmobile so why WOULDN'T you want to use it at home or at work?
Beats paying AT&T for a $100 WiFi Extender and having it come out of your bank of minutes.
Plus WiFi Calling works over standard WiFi, so even at McDonalds it will work.
Of course this is under the assumption that there IS some coverage around your home. If there was NO service then I would probably just look elsewhere. If you can at least make calls in your neighborhood and calls, text, and surf the web at home (using WiFi Calling and WiFi) then that isn't so bad. Text messages work on any network grade. The only issue you'd have with a slower network is data. But if there is decent service "around" your house, then WiFi calling works wonders to make sure you are online around your home.
It would actually be kinda cool to reply on a WiFi router for service because at 10pm I could just pull the plug and cells go off. No kids texting at 2am.
fabricatedhero said:
Hmmm you might be right and i have to retract my statement cuz now ever since the phone was released it showed that it was quad band and had both bands for tmob and ATT for 2g/3g/4g bands and now LG says its not.
Even Tmobs site showed it had that capability. I'm reading into it now. Thanks for the refresh course.
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No one really knows but Tmobile is releasing lots of "Quad-band" phones in the event the AT&T merger goes through. They've even stated they ONCE the merger goes through, they will unlock the other frequencies.
So while there is no absolute answer whether our phones are truely quad-band until we crack it open and actually test, it would be odd that it passed FCC, had it listed on the website, and touted as one of the biggest features... only to NOT have no such hardware.
Makes more sense that Tmobile just "locked it up" for now.
mikeew83 said:
Yea ive been searching around seeing if there was a fix or noticable difference in rooted pre gb releases for better sig/data strength and such i even caled tmo when i got home and spoke with tech rep and he suggested that i just return devices and go to a diff network I felt that was a horrible way to represent the company. Didnt even try or make a feeble attempt to troubleshoot just blew it off to ah well you dont get 3g in your area so to bad basically.
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There really isn't much the csr over the phone can do. If you don't have service the person on the phone can't magically teleport a tower into your hood.
They offered you the chance to return the phone and get your money back. How else would you like them to proceed when they can't provide you with service?
Thanks all for the responses
Yea thats what ive been doing just got it set up to wifi in the house honestly out and about not that big an issue as i already have everything i need on the phone at that point unless its a game using data based connectivity which i can deal the phone in itself is just to nice for me to let go of and as for the last post honestly youve waited your breathe and I dont appreciate the rudeness really there is no magic tmo fairy to pop out of my ass and stick a new tower in my back yard gosh there goes that idea. but yea def love the phone testing out root lol i couldnt wait day 1 rooted and working on a good rom/kernel combo in the near future you can look forward to me buildling from aosp soon as this has been something i have been nearing for quite a while now just couldnt find a decent enough phone to dev on so be on the look out for the Triumph Rom coming soon to your neck of the woods.
I was rude? I thought I was just being logical and asked what you would have done if you were the csr.
I'm glad you are at least trying the phone out via wifi, 99% of the people here would have ditched it.
well if i mistook you i apologize
But i def would not recommend someone leave my business for another without prior checking thoroughly to see what other options there may be this guy spent 5 minutes on the phone with me he was in tech support and did no do any literally anything to troubleshoot why i was listed in a 2g area but only getting 1g was my big issue but honestly ill take this over sprint any day i cannot leave the house 5 minutes in any direction without data roaming so just pushed over dark and sin with faux kernel going to set it up and test drive I will be working up some gb roms once official release is out which from the reads i have found is only sometime soon. heres to hoping.

Fixed Reception Problems!

I'm not sure if this was posted before but I just want to share this
I'm here in Bakersfield for vacation and I've had no reception at all so i was forced to use wifi-calling for the past week.
Back at home in LA, i've gotten low bars too but i let it slide
I figured this was a defect or so
So what my friend suggest me doing was call t-mobile and ask them to fix the reception problem
They simply fixed my problem in less than 5 minutes!
The person said when i first got the phone, it was probably set to another tower that wasnt near me
So now from no reception at all, i have full bars in bakersfield
call t-mobile if you have reception problems!
heres t-mobiles # 1-800-866-2453 for convenience
i should try this for my house! i go from hspa to edge and back and forth. tried enabling 2g only but i keep losing signal so it makes tmobile practically useless at my house. i stay at palmdale ca.
Sent from my LG-P999 using XDA App
Every phone I've had in the past year had to have the IMEI# hard coded. It is supposed to register itself but sometimes it doesn't. It all started with my Vibrant and I went 3 days with reception problems until I called T-Mobile. The rep had me give him my IMEI# and he said the one in the system was different. After he changed it, my reception immediately got fixed.
jrwingate6 said:
Every phone I've had in the past year had to have the IMEI# hard coded. It is supposed to register itself but sometimes it doesn't. It all started with my Vibrant and I went 3 days with reception problems until I called T-Mobile. The rep had me give him my IMEI# and he said the one in the system was different. After he changed it, my reception immediately got fixed.
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oh thats interesting, i've never heard of that on tmobile before
Going to try this.. I used to get perfect service in my apartment with my G1 and now it cycles between 1 to no bars
Sent from my LG-P999 using XDA App
Anyone else give this a try? I usually stuck on edge at home, or constantly bouncing form edge to HSPA
Same thing on both my and my wife's G2x phones. IMEI #'s were wrong. Tmo rep said give it a day or two for reception to improve. Being new to Tmo, I figured it was just bad coverage along I-95, but he said that's not the case. Thanks for posting this!
I tried this called them and talked about my reception problem after that it seems like its sort of fixed now my receptions are much better then before
thank you
dorksturhh said:
I'm not sure if this was posted before but I just want to share this
I'm here in Bakersfield for vacation and I've had no reception at all so i was forced to use wifi-calling for the past week.
Back at home in LA, i've gotten low bars too but i let it slide
I figured this was a defect or so
So what my friend suggest me doing was call t-mobile and ask them to fix the reception problem
They simply fixed my problem in less than 5 minutes!
The person said when i first got the phone, it was probably set to another tower that wasnt near me
So now from no reception at all, i have full bars in bakersfield
call t-mobile if you have reception problems!
heres t-mobiles # 1-800-866-2453 for convenience
Click to expand...
Click to collapse
? Since your phone flops from tower to tower all day with travel, I don't see how your phone can be set to just one. The towers are usually setup not to overlap and the phone should be able to determine the best signal out of the two. The only thing I could think they did was block you from the weaker tower in your area or raise priority on the stronger one in some way
Sent from my LG-P999 using xda premium
psychoace said:
? Since your phone flops from tower to tower all day with travel, I don't see how your phone can be set to just one. The towers are usually setup not to overlap and the phone should be able to determine the best signal out of the two. The only thing I could think they did was block you from the weaker tower in your area or raise priority on the stronger one in some way
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Also All towers overlap to another, always. The amount of overlap variable. If there was no overlap, your phone would drop every call when switching between towers. Flopping from tower to tower applies when one is traveling, there is an entire world of stationary out there, such as people's desk or home.

4G reception in NY Metro Area?

Anyone having really bad data connection speeds in the NY Metro area? My phone won't even find 4G and has been dropping on and off of 3G all morning. And lately, my data speeds on 4G have been ridiculously poor- close to 1Mb/s down and 2Mb/s up.
Edit: I'm in Newark.
no problems here. im in midtown/HK.
ljstella said:
Anyone having really bad data connection speeds in the NY Metro area? My phone won't even find 4G and has been dropping on and off of 3G all morning. And lately, my data speeds on 4G have been ridiculously poor- close to 1Mb/s down and 2Mb/s up.
Edit: I'm in Newark.
Click to expand...
Click to collapse
As time goes on more and more users are finding the exact same issue. Please call Verizon and Samsung to complain about this problem. Put it on record that this issue exists. I've been through two phones dealing with it. Others are experiencing the issue as well. Verizon wont admit that there's any issues with the s3 and data connection/speed problems. If you look around here you'll find lots of people with issues just like yours. Its a problem they need to fix but unless all those who have the issue actually complain, they'll continue to see it as an anomoly.
Sent from my SCH-I535 using Tapatalk 2
I'm in Rockland County, and also experience shotty 4g reception.
When I brought my SECOND replacement phone into a VZ store for a new sim, one of the reps informed me that emails had been dispatched recognizing cell tower issues specifically with the s3 in my area. Maybe this issue is more widespread.
I actually experience total network disconnects at my home.
Kreeker said:
I'm in Rockland County, and also experience shotty 4g reception.
When I brought my SECOND replacement phone into a VZ store for a new sim, one of the reps informed me that emails had been dispatched recognizing cell tower issues specifically with the s3 in my area. Maybe this issue is more widespread.
I actually experience total network disconnects at my home.
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Click to collapse
Yeah, I work about 5 blocks from my apartment, so I'm not really hopping across towers but I have had a few complete disconnects. My office doesn't offer WiFi so I don't really have an option there. And I'm pretty sure its not my phone but the network, as last week I was in Minneapolis on a business trip and had great speeds and no connection issues.
I have been going through this for months. This is not a SG3 issue, but a Verizon issue. It primarily occurs when inside of a building.
Everything worked great about 6 months ago - then some VZ expansion happened and it has never been the same. Sometimes great 4G but data doesn't work. Constant dropping to 3G. I did some testing a couple of weeks ago. Tried a Droid RAZR, HTC Rezound, GNEX, and SG3.. All had issues. Although some were able to hold on to the 4G signal a little bit better.
I'm in Jersey City by the water - outside reception is fine.

[Q] Constant Loss of Signal (Sprint)

Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?
TempeDuck said:
Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?
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Click to collapse
I don't "think" I've had LOS... but if I notice it over the next couple days I'll let you know.
jell3d said:
I don't "think" I've had LOS... but if I notice it over the next couple days I'll let you know.
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Sweet, thanks
Yes, I was just about to create a thread asking the same thing. The signal icon turns to an empty triangle randomly for no more than a minute. It's been happening all day =/
The phone is locked and 3G is working. Not sure about LTE just yet.
Edit: Here's a pic (lasted ~30 seconds)
http://i.imgur.com/mS4EUgd.jpg
Sent from my Nexus 5
I think it's because the N5 just has terrible reception in general. I get 1 LTE bar in areas where my Moto X used to get full LTE bars.
KiNG OMaR said:
I think it's because the N5 just has terrible reception in general. I get 1 LTE bar in areas where my Moto X used to get full LTE bars.
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Click to collapse
I'm not sure because it'll drop when I have full bar 3G.
Sent from my Nexus 5
Cheater912 said:
I'm not sure because it'll drop when I have full bar 3G.
Sent from my Nexus 5
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Click to collapse
I have experienced random signal drops, even when I have full bars. It might only happen when it's switching between LTE/HSPA, but I haven't really payed attention.
Sprint is doing a lot of backend tweaking to support the Nexus 5s. Lots of performance changes hour by hour as they try and set up the network to allow unlocked Nexus phones.
First time allowing a phone on their network that's not sold them so these are all part of the growing pains. Just keep giving Sprint productive feedback so they can iron out the issues.
I went to the online chat and the guy apparently "refreshed the network and fixed the glitch." I thought he was full of ****, but I haven't lost bars yet ^.^
Edit: never mind, he was full of ****...
Sent from my Nexus 5
Cheater912 said:
I went to the online chat and the guy apparently "refreshed the network and fixed the glitch." I thought he was full of ****, but I haven't lost bars yet ^.^
Edit: never mind, he was full of ****...
Sent from my Nexus 5
Click to expand...
Click to collapse
I have been having the same problem at work and I can trace it to switching between network types. LTE to 3G to 1x. At home I'm good to go. I think it may be because Sprint installed a micro cell in our building and it's not LTE compatible.
Sent from my Nexus 5 using Tapatalk
Might just be a not so great radio software/firmware at the moment. Most likely future updates will make it better. Now, that doesn't help you in the interim but that's most likely it.
my worst fear.. LG's are notorious for dropping signal. I know this because my old LG Optimus G did it, and many others had this problem as well. You can google or look at my old posts.
I ran a Network Signal Pro log last night and it was a constant signal/no signal. Not sure if it was just voice or voice and date. I have attached it, if someone who knows how to read that better than me could look at it that would be great. I'm running another log right now, will be 60 minutes with a 30 poling rate. I'll post that later. The signal is pretty weak since I am in a hangar at an airport. So we will see how it is.
TempeDuck said:
Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?
Click to expand...
Click to collapse
I'm having this issue -
http://forum.xda-developers.com/showthread.php?t=2516543
I thought it was a bad sim/the fact that sprint doesn't even recognize the device. I plan on waiting until the 8th to take any action personally.
lilotimz said:
Sprint is doing a lot of backend tweaking to support the Nexus 5s. Lots of performance changes hour by hour as they try and set up the network to allow unlocked Nexus phones.
First time allowing a phone on their network that's not sold them so these are all part of the growing pains. Just keep giving Sprint productive feedback so they can iron out the issues.
Click to expand...
Click to collapse
Why should any "tweaking' be required? GSM networks have let on all phones for years. It would seem that once Sprint allows a phone on the network, it should be in the same position as a GSM network with respect to phones that it did not sell.
Also OP, do you mind providing your general location?
Here is the next log. Never lost a connection.
The only difference I see here is EVDO A at work vs EHRPD at home. Wonder if that is part of the issue?
Juiceboxxhero said:
Also OP, do you mind providing your general location?
Click to expand...
Click to collapse
Home is near 48th St and Elliot Rd in Phoenix and work is at Sky Harbor Airport.
TempeDuck said:
Here is the next log. Never lost a connection.
The only difference I see here is EVDO A at work vs EHRPD at home. Wonder if that is part of the issue?
Home is near 48th St and Elliot Rd in Phoenix and work is at Sky Harbor Airport.
Click to expand...
Click to collapse
Ah - other side of the country. Didn't see you had it in your profile as well, my bad.
Other side of the country which makes me nervous that it's not a sprint issue - I'm in Detroit near campus martius and still having similar issues.
it isn't only Sprint, it happens in Rogers and Fido in Canada as well. So I believe it is LG
dicecuber said:
it isn't only Sprint, it happens in Rogers and Fido in Canada as well. So I believe it is LG
Click to expand...
Click to collapse
I feel it may be a sprint issue only due to it constantly losing connection of EHRPD but it being fine now that I on on EVDO A at work. It is the same radio and antenna for EHRPD and EVDO A, right?
I'm going to Salt Lake City this weekend, I'll have to see how it preforms there.

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