4G reception in NY Metro Area? - Verizon Samsung Galaxy S III

Anyone having really bad data connection speeds in the NY Metro area? My phone won't even find 4G and has been dropping on and off of 3G all morning. And lately, my data speeds on 4G have been ridiculously poor- close to 1Mb/s down and 2Mb/s up.
Edit: I'm in Newark.

no problems here. im in midtown/HK.

ljstella said:
Anyone having really bad data connection speeds in the NY Metro area? My phone won't even find 4G and has been dropping on and off of 3G all morning. And lately, my data speeds on 4G have been ridiculously poor- close to 1Mb/s down and 2Mb/s up.
Edit: I'm in Newark.
Click to expand...
Click to collapse
As time goes on more and more users are finding the exact same issue. Please call Verizon and Samsung to complain about this problem. Put it on record that this issue exists. I've been through two phones dealing with it. Others are experiencing the issue as well. Verizon wont admit that there's any issues with the s3 and data connection/speed problems. If you look around here you'll find lots of people with issues just like yours. Its a problem they need to fix but unless all those who have the issue actually complain, they'll continue to see it as an anomoly.
Sent from my SCH-I535 using Tapatalk 2

I'm in Rockland County, and also experience shotty 4g reception.
When I brought my SECOND replacement phone into a VZ store for a new sim, one of the reps informed me that emails had been dispatched recognizing cell tower issues specifically with the s3 in my area. Maybe this issue is more widespread.
I actually experience total network disconnects at my home.

Kreeker said:
I'm in Rockland County, and also experience shotty 4g reception.
When I brought my SECOND replacement phone into a VZ store for a new sim, one of the reps informed me that emails had been dispatched recognizing cell tower issues specifically with the s3 in my area. Maybe this issue is more widespread.
I actually experience total network disconnects at my home.
Click to expand...
Click to collapse
Yeah, I work about 5 blocks from my apartment, so I'm not really hopping across towers but I have had a few complete disconnects. My office doesn't offer WiFi so I don't really have an option there. And I'm pretty sure its not my phone but the network, as last week I was in Minneapolis on a business trip and had great speeds and no connection issues.

I have been going through this for months. This is not a SG3 issue, but a Verizon issue. It primarily occurs when inside of a building.
Everything worked great about 6 months ago - then some VZ expansion happened and it has never been the same. Sometimes great 4G but data doesn't work. Constant dropping to 3G. I did some testing a couple of weeks ago. Tried a Droid RAZR, HTC Rezound, GNEX, and SG3.. All had issues. Although some were able to hold on to the 4G signal a little bit better.
I'm in Jersey City by the water - outside reception is fine.

Related

[Q] NYC Data Outage

Anyone else in the NYC area having data issues? My data connection went down around midday today and hasn't returned. I called Verizon and they said that several towers were down in the area, but a friend with a Droid Incredible had a solid 3G connection this evening. I'm wondering if this is an issue with my phone or if it's the network.
I'm running a rooted TB with Virus ROM.
im in new york my service been good all day...I travel from queens to bronx
SmokingPope said:
Anyone else in the NYC area having data issues? My data connection went down around midday today and hasn't returned. I called Verizon and they said that several towers were down in the area, but a friend with a Droid Incredible had a solid 3G connection this evening. I'm wondering if this is an issue with my phone or if it's the network.
I'm running a rooted TB with Virus ROM.
Click to expand...
Click to collapse
I'm not in NYC, but in Northern NJ (Paramus) I haven't had any data outages whatsoever.
I was In nyc today all day and my data was fine
Sent from my ADR6400L using Tapatalk
In central NJ here. Sporratic data all day long. Sometimes can't even send/receive texts.
I traveled from Jersey City (2 miles from downtown NY) to Montvale in North Jersey without any issues.
ilogik said:
I traveled from Jersey City (2 miles from downtown NY) to Montvale in North Jersey without any issues.
Click to expand...
Click to collapse
Hey, you were right up by me!
Downtown NYC and South Shore of Long Island.....had 4g all day....no blips at all!
Jersey city here... no problems at all
Thanks for the feedback. Going to flash a couple of new kernels and see if that might be the issue. Flashing back to stock hasn't helped, though, so I'm not hopeful.
cypherx82 said:
Hey, you were right up by me!
Click to expand...
Click to collapse
Small world
I live in Central Jersey too and was having problems during the day. My phone seems fine now though.
In the event that I'm not the only person in all of NYC having issues, I'll post a quick follow up before calling it an evening. I've tried flashing back to stock, flashing a new kernel, toggling the radio off and on, multiple battery pulls, basically anything I could think of and nothing has worked. I called Verizon again and they said they still have towers out in the NYC metro area. I was encouraged to wait until tomorrow to see if data returns.
Here's hoping that I will wake up to a solid 4G connection.
Try Jcase's LTE on/off app. It may fix your issue if it somehow went to off.
https://market.android.com/details?id=net.andirc.lteonfoff
I didn't lose connection yesterday, but my battery drained faster than it ever has since I got the phone. I chalked it up to network issues and the 4G radio searching for the signal. I didn't really use my phone at all yesterday, but at like 5:30 I noticed my phone was really hot.
The drain was ridiculous - over 50% in about 3 hours.
I do have the LTE On/Off app, but thanks for the suggestion. I've tried swapping between every different radio available on that app and no luck with anything. I can't get 4G, 3G, or 1x data connection.
Verizon is saying that they are still working on network issues in the NYC metro area. It seems completely insane that I'm the only one having this issue though. I don't know much about how cell networks operate, but is it possible that there is a network issue that is affecting me and no one else on this board? That seems extremely implausible, but maybe it's just something that I don't know enough about.
I have to live with it for today, but if it's not sorted by end of day today I think I'm due for a return.
SmokingPope said:
I do have the LTE On/Off app, but thanks for the suggestion. I've tried swapping between every different radio available on that app and no luck with anything. I can't get 4G, 3G, or 1x data connection.
Verizon is saying that they are still working on network issues in the NYC metro area. It seems completely insane that I'm the only one having this issue though. I don't know much about how cell networks operate, but is it possible that there is a network issue that is affecting me and no one else on this board? That seems extremely implausible, but maybe it's just something that I don't know enough about.
I have to live with it for today, but if it's not sorted by end of day today I think I'm due for a return.
Click to expand...
Click to collapse
I have a feeling it's affecting me as well... the only difference is that my phone still says I have service. The reason I think it's affecting me is the ridiculous battery drain I've been experiencing the last 2 days.
Typically, I get around 3-5% battery loss every hour... I like that rate. Yesterday and today I'm getting 15-25% battery drain ever hour and my phone is very hot
I turned off the 4G radio a few minutes ago and I'll see if that has any affect
Both of you should:
1: Pull the Battery
2: Remove the Sim Card
3: Put Battery back in
4: Boot the Phone WITHOUT the Sim Card
5: Once it boots and gives you errors, shut down the phone
6: Put SIM back in and boot normally
This allows the phone to Re-Register on the Network. See if that helps.
I had connectivity issues yesterday, but so far its been fine today (tethering).
I'm in the financial district
aznxjz said:
I had connectivity issues yesterday, but so far its been fine today (tethering).
I'm in the financial district
Click to expand...
Click to collapse
good to hear they got it fixed

Help ! G2X - Poor Reception ? Anyone Else ?

Just got the G2X today.
I'm having extremely poor to no reception at work.
All TMO phones I've used (G1, G2, N1, NS, Mytouch, Mytouch 4G, Galaxy S 4G)
in the past have random reception problems, mostly what I'd say is passable reception at work (in and out of steel buildings).
This G2X is the worst yet.
TMO service walked me thru putting a new sim in and and all.
But it didnt help.
It jumps back and forth from 2G with 2 bars to no service at all.
I didnt like the Galaxy S 4G but it got better reception.
I like this phone, vanilla and all.
Anyone else having this issue ?
If not its going back to TMO.
I got mine this morning at 10 and I have been having great reception! 4 bars with the 4G! And I came from the Samsung 4g also!
Sent from my LG-P999 using XDA Premium App
How do you know if you got 4G, I got the 4G symbol but network connection says utms and I mainly get around 3mb download on speedtest, but sometimes it goes to 7 or 8 mb down...but still says utms, I thought that was 3G. thanks!
reception
I have had great reception with the G2X. Better than both the G2 and MT4G.
fhaines
I love the phone, but the reception isn't very good in my house. The nexus s had better reception.
Sent from my LG-P999 using XDA App
G2x's reception is on average about 5 to 10 dB weaker than the MT4G that its replacing but I have full coverage everywhere I go and at home I just use wifi calling so its a non-issue.
I live right by an air force base and I'm sure their signals interfere with cell reception. at&t has tons of towers out here and I had to switch because of the signal interference being so bad.
EtherealRemnant said:
G2x's reception is on average about 5 to 10 dB weaker than the MT4G that its replacing but I have full coverage everywhere I go and at home I just use wifi calling so its a non-issue.
I live right by an air force base and I'm sure their signals interfere with cell reception. at&t has tons of towers out here and I had to switch because of the signal interference being so bad.
Click to expand...
Click to collapse
I still have the MyTouch 4G and Galaxy S 4G and they both have much better
reception than the G2X does.
I'm pretty disappointed.
I'll probably end up returning it and going back to the MyTouch 4G
(I didnt care for the Galaxy S 4G....200mb internal memory what ?).
Especially since its being reported the Sensation is hitting beginning of June.
There are like 6 or 7 "poor reception" threads in here.
Does that mean this is now definitely a known issue ?
All I got was them walking me thru putting in a new sim.
Nothing improved and the tech said oh well it must be just the area you are in.
And this was after me telling her the MyTouch 4G and the Galaxy S 4G didnt
behave in this manner !
I'm leaning towards returning the phone at this point, but I'm going to wait
a week or so and see if any software updates addressing this are forthcoming.
I had a great reception with my G2x. Had 4G throughout the day both at home and office. And on the way from between home and office too.
Unfortunately had to return it for reboot issues.
I am getting only umts. The device shows 4G but still only umts. I have installed new sim card and had it reset on the network and nothing changes. Even my Vibrant will show hspda when in 3g areas but not this phone so far. I have called CS 3 times and finally they have agreed to send out a replacement phone. I also have had random reboots ( it reboots but reboots right back up to the app you were running before the reboot.) and after speaking for only apporx. a minute the phone feels like it will burn your ear., I really want to keep this phone but if the replacement is the same than I will just send it back and wait for the SGS II or the Sensation. Really is a shame as there is so much I really like about it.
Got the phone, what gives. Connectivity sux, shows like 3 bars and 4g but the internet is slow and spotty. What gives? My HD2 runs just fine in the same spot.
Sent from my Nexus One using XDA App
I'm not getting any signal issues. My signal has been working great. I'd say return it man and get another one.
No 3G At All ! Whats Up With That ?
Definitely has an issue.
I've never seen it get 3G on this phone.
Only 2G or 4G.
I guess I will be returning the phone.
I really hate to, I like the phone.
But there is definitely something wrong with it.
My G2X has the best signal I have ever had with a T-Mobile phone. I keep a data signal in more places than I did with my Vibrant.
going_home said:
Definitely has an issue.
I've never seen it get 3G on this phone.
Only 2G or 4G.
I guess I will be returning the phone.
I really hate to, I like the phone.
But there is definitely something wrong with it.
Click to expand...
Click to collapse
My signal is great, but I'm only seeing 2G or 4G. This does not surprise me, I'm in a HSPA+ area. Why would I ever see 3G?
I can't take the reception jumping from full 4G down to 2G constantly. I ordered the Nexus S and I'm not looking back. Even without support for 14.4, SAMOLED and better service will make up for it.
Sent from my LG-P999 using XDA Premium App
Frag x 3 said:
I can't take the reception jumping from full 4G down to 2G constantly. I ordered the Nexus S and I'm not looking back. Even without support for 14.4, SAMOLED and better service will make up for it.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
FWIW, I came from a Nexus S and think the reception is quite a bit better with the G2X.
If you have reception problems you can try 2 things:
1) Go into your mobile network settings and change your network mode to GSM/WCDMA if it isn't already selected. Then click on network operators and do a search. You should see T-Mobile UMTS, T-Mobile GSM and ATT GSM. Once you see the networks it finds, click on select automatically. Before leaving this menu, make sure you click on data roaming. Don't worry, you won't be charged unless your internationally roaming.
2) Swap out your SIM card.
jrwingate6 said:
If you have reception problems you can try 2 things:
1) Go into your mobile network settings and change your network mode to GSM/WCDMA if it isn't already selected. Then click on network operators and do a search. You should see T-Mobile UMTS, T-Mobile GSM and ATT GSM. Once you see the networks it finds, click on select automatically. Before leaving this menu, make sure you click on data roaming. Don't worry, you won't be charged unless your internationally roaming.
2) Swap out your SIM card.
Click to expand...
Click to collapse
Did all that the 1st day (4-20-11).
Finally returned the phone today after testing the data connectivity
at work today with the MyTouch 4G versus the G2X.
No problem with the MT4G but the G2X had horrible or zero internet.
I will post the results with a new phone tomorrow.
The rep said they just got in a new batch of phones.
I hope the exchange has fixed the issue.
Its mostly wifi hotspotting that its really evident.
I want the phone to work because its the snappiest phone I've ever used.
Maybe it could be the area you are in. Both of my G2x and G2 have solid 4g signal.

Sprint reception getting worse ?

This week my signal in a formerly decent area has become atrocious.
(I'm in Brooklyn NY)
Has anyone else experience this?
Sent from my Nexus S 4G using XDA Premium App
I've seemed to notice that my 3G signal has been dropping to 1G often on my drive home (from Queens NY to Suffolk County)... maybe Sprints doing some work?
kegacide said:
I've seemed to notice that my 3G signal has been dropping to 1G often on my drive home (from Queens NY to Suffolk County)... maybe Sprints doing some work?
Click to expand...
Click to collapse
Yeah, I'm getting a lot of 1X data on my phone right now....used to be strong 3G....
Could be the ridiculous weather we've got ?
grifforama said:
This week my signal in a formerly decent area has become atrocious.
(I'm in Brooklyn NY)
Has anyone else experience this?
Sent from my Nexus S 4G using XDA Premium App
Click to expand...
Click to collapse
Its a trend. 1-2 years ago I got 1.5-2 Mbps on average since then its been getting progressively worse on any phone I try.
Sent from my Nexus S 4G using Tapatalk
I was having similar issues in Fairfield County. The Guy at the Sprint store told me they were doing a ton of tower work in the area and it has been causing issues. He said it was suppose to be done by the end of April. We will see.
Sent from my Nexus S 4G using XDA Premium App
I have been experiencing this with whatever phone I've had (Palm Pre, Epic, Nexus) here. It was just FLAKY with the Pre, but the Epic and Nexus recently my 3G has been the pits. It will show I have full bars and my phone will crawl. Called Sprint and they said there is a "outage" in my area and that they were working on it.
My company gives discounts for people on AT&T, and if this keeps up it might be time for a change...........I hate the idea of having tiered data but what's the point of having unlimited usage that I CAN'T USE?
jrdatrackstar said:
I have been experiencing this with whatever phone I've had (Palm Pre, Epic, Nexus) here. It was just FLAKY with the Pre, but the Epic and Nexus recently my 3G has been the pits. It will show I have full bars and my phone will crawl. Called Sprint and they said there is a "outage" in my area and that they were working on it.
My company gives discounts for people on AT&T, and if this keeps up it might be time for a change...........I hate the idea of having tiered data but what's the point of having unlimited usage that I CAN'T USE?
Click to expand...
Click to collapse
If you switch, take a look at TMo. They are great here and their pricing/data plans are good.
ATT speeds are good here too, I have them but am grand fathered into unlimited data. Don't know if I'd recommend them to a new customer.
Sent from my Nexus S 4G using Tapatalk
Yeah I'm in NY as well and have been facing atrocious signal issues. Manhattan works fine including some parts of Queens, but once I head out into Long Island, forget about it, I see my bars drop to one, to none, and sometimes 1x.
Sprint is pushing out the update, just confirmed the release date to be the 25th. Hopefully, this will solve the signal issue that so many of us wishes to be finally resolved.
http://community.sprint.com/baw/com...ns-on-july-25-to-boost-nexus-s-4g-data-speeds
North NJ here and my signal is horrible..... sprint 3g is the worst...i had Verizon b4 i came over to sprint 2 months ago and boy do i regret it...
Same here in Stockton, CA. Been getting weak signal and when I use data it actually looks like my signal drops a bit.
I average speeds of .5 megs. Which is just terrible compared to other carriers.
BTW dont use the speedtest app from the market. Its borked, use a test through the web browser.
Award Tour said:
If you switch, take a look at TMo. They are great here and their pricing/data plans are good.
ATT speeds are good here too, I have them but am grand fathered into unlimited data. Don't know if I'd recommend them to a new customer.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
thanks....but the problem is T-Mobile is going to get gobbled up by AT&T soon so I'd lose that battle either way......
i also hate AT&T because they are against net neutrality (last time I checked), but that's a whole different subject
Not for me Been getting around 2mbps like forever besides outages from towers Going down
Sent from my Nexus S 4G using XDA Premium App
I agree... I live in Clifton, NJ and work in Woodcliff Lake, NJ. At work, I no longer get reception at all unless I'm roaming, when last year I had full signal.
At home, I had to get an Airave because I never have more than half my bars, this also used to be full.
i'm not getting reception at all right now and i normally have full bars inside my house.
On top of that when i do get reception, the white bars never turn green so i can't even call my voicemail WTF
Same for me in san. Diego CA. I hope they get this fixed soon. If not they better refund us the amount of money we paid for they're "premium data plan" that we can't even use.
Sent from my MIUI powered Nexus S 4g using XDA Premium App
To add to it,
In CT I'm in an area with "Good/Fair" coverage, or whatever. I hardly get enough of a data connection at home to load the facebook app.
The past few days, however, I've seen my phone on 1X a lot, and even no service at all for extended periods. But I'm wondering if it's from Sprint or from the latest nightly I just flashed. >_>
akabadnews said:
To add to it,
In CT I'm in an area with "Good/Fair" coverage, or whatever. I hardly get enough of a data connection at home to load the facebook app.
The past few days, however, I've seen my phone on 1X a lot, and even no service at all for extended periods. But I'm wondering if it's from Sprint or from the latest nightly I just flashed. >_>
Click to expand...
Click to collapse
I think its sprint cuz I get the same thing while I was on stock,miui, and cm7.
Sent from my CM7 powered Nexus S 4g using XDA Premium App

LTE/HSPA+ handoff issues?

Recently there have been more and more occasions where my phone has gone from 4G LTE to "4G", but when I try to use the data, I am told I have no network connection. I would then turn airport mode on then off (or restart), and the data would start working again on "4G".
This especially happens if I have only one or two bars on "4G". I'm suspecting there is a problem handing off from LTE to HSPA+. Either that, or the phone is not reading how strong my reception really is.
Anyone else seeing this problem? I'm in one of the unofficial LTE markets, LA.
I'm not in LA, but i haven't had any of the problems you mentioned. I would imagine the hand-off issue is why AT&T has not officially announced LTE in LA.
Having similar issues. Problem sending sms, mms, and no data connection. Have to keep hitting retry in android market...
s0cal said:
Having similar issues. Problem sending sms, mms, and no data connection. Have to keep hitting retry in android market...
Click to expand...
Click to collapse
Same issue here, seems like it is a problem specific to LTE. my phone AND my elevate 4g hotspot device are both having the same connectivity issue when in a LTE market so i dont think it is the device, but more of an LTE issue.
When i traveled to a HSPA+ only area the connectivity issues we gone on both devices.
I have not had the issue since having att change my plan to lte
Sent from my SAMSUNG-SGH-I727 using XDA App
Yep, the issue is well known, but AT&T has yet to admit to it or fix it. I think it mostly happens in areas that are right in the area between a weak LTE signal and a weak 4G signal (as you mentioned). Apparently, AT&T's towers don't do a very good job at handling the switch very well. Possibly a registeration problem? It's as if the towers keep kicking the phone back and forth and the end end result is no data connection until you move a little closer to one of the towers.
scott14719 said:
Yep, the issue is well known, but AT&T has yet to admit to it or fix it. I think it mostly happens in areas that are right in the area between a weak LTE signal and a weak 4G signal (as you mentioned). Apparently, AT&T's towers don't do a very good job at handling the switch very well. Possibly a registeration problem? It's as if the towers keep kicking the phone back and forth and the end end result is no data connection until you move a little closer to one of the towers.
Click to expand...
Click to collapse
I think this is the case, too. I didn't have this problem before they switched on LTE. It didn't have much trouble going between Edge and HSPA+.
I'm in LA, and this has happened to me more than a few times. Data doesn't work, so I turn on airplane mode, and turn it back on, and it starts working again.
Yesterday was an overall terrible day for general connectivity issues. Not sure if the network was having problems but I missed 2 of my calls for a few hours, couldn't send text. When I finally made a call out, the voicemails came in. After I was successfully making calls, I couldn't dial out at one time, so I had to restart my phone.
I actually have a customer having this issue...but ot is affecting his voice calls. he lives right between two towers and his phome will not commit to one over the other.
scott14719 said:
Yep, the issue is well known, but AT&T has yet to admit to it or fix it. I think it mostly happens in areas that are right in the area between a weak LTE signal and a weak 4G signal (as you mentioned). Apparently, AT&T's towers don't do a very good job at handling the switch very well. Possibly a registeration problem? It's as if the towers keep kicking the phone back and forth and the end end result is no data connection until you move a little closer to one of the towers.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
Same problem in Atlanta, an official LTE market. When it works, the speeds I get blow away cable - 25 Mbs down/ 15 Mbs up, BUT, any attempt to text a message with an attachment always fails. In addition, many of the notifications for network events never occur, or if they do, they occur hours, if not days later. Finally, an age old problem that ATT has never cared to resolve. Voice mail sits on their server for days without notifying me its there, then i get this deluge of several days of old voicemail. Know lots of people in ATL have had this experience. It's the inability to rely on notification of key messaging events (incoming call missed, missed while on phone, missed whil away, etc and same with textx and email that concerm me most.
Same here in DC...of course when I use the HSPA only APN i have no problems....but no LTE though.

[Q] Sudden data speed issues

As of yesterday morning, in the greater Los Angeles area on T-Mobile I'm getting download speeds below 0.05Mbps and heavy connectivity errors. When I finally drove up to Santa Clarita the speed issues disappeared and I was getting 30/10. Once out of the SCV I was back down to useless Internet speeds. WiFi works fine.
The problem has continued today. I called T-Mobile who said there are no reported problems in the area and opened a trouble ticket for me. They had some difficulty because the Nexus 5 isn't in their system yet, so they don't have guides for it at this time. They sent a relocation signal to the device, took some notes, and told me they'd give me a call back.
My girlfriend, who's on an HTC One S on the same account, is reporting no issues. Granted, she doesn't have LTE, but I disabled my LTE and had the same terrible speeds.
I'm trying to narrow the phone out of the equation. Is anyone else having any similar issues with their device?

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