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Anyone else in the NYC area having data issues? My data connection went down around midday today and hasn't returned. I called Verizon and they said that several towers were down in the area, but a friend with a Droid Incredible had a solid 3G connection this evening. I'm wondering if this is an issue with my phone or if it's the network.
I'm running a rooted TB with Virus ROM.
im in new york my service been good all day...I travel from queens to bronx
SmokingPope said:
Anyone else in the NYC area having data issues? My data connection went down around midday today and hasn't returned. I called Verizon and they said that several towers were down in the area, but a friend with a Droid Incredible had a solid 3G connection this evening. I'm wondering if this is an issue with my phone or if it's the network.
I'm running a rooted TB with Virus ROM.
Click to expand...
Click to collapse
I'm not in NYC, but in Northern NJ (Paramus) I haven't had any data outages whatsoever.
I was In nyc today all day and my data was fine
Sent from my ADR6400L using Tapatalk
In central NJ here. Sporratic data all day long. Sometimes can't even send/receive texts.
I traveled from Jersey City (2 miles from downtown NY) to Montvale in North Jersey without any issues.
ilogik said:
I traveled from Jersey City (2 miles from downtown NY) to Montvale in North Jersey without any issues.
Click to expand...
Click to collapse
Hey, you were right up by me!
Downtown NYC and South Shore of Long Island.....had 4g all day....no blips at all!
Jersey city here... no problems at all
Thanks for the feedback. Going to flash a couple of new kernels and see if that might be the issue. Flashing back to stock hasn't helped, though, so I'm not hopeful.
cypherx82 said:
Hey, you were right up by me!
Click to expand...
Click to collapse
Small world
I live in Central Jersey too and was having problems during the day. My phone seems fine now though.
In the event that I'm not the only person in all of NYC having issues, I'll post a quick follow up before calling it an evening. I've tried flashing back to stock, flashing a new kernel, toggling the radio off and on, multiple battery pulls, basically anything I could think of and nothing has worked. I called Verizon again and they said they still have towers out in the NYC metro area. I was encouraged to wait until tomorrow to see if data returns.
Here's hoping that I will wake up to a solid 4G connection.
Try Jcase's LTE on/off app. It may fix your issue if it somehow went to off.
https://market.android.com/details?id=net.andirc.lteonfoff
I didn't lose connection yesterday, but my battery drained faster than it ever has since I got the phone. I chalked it up to network issues and the 4G radio searching for the signal. I didn't really use my phone at all yesterday, but at like 5:30 I noticed my phone was really hot.
The drain was ridiculous - over 50% in about 3 hours.
I do have the LTE On/Off app, but thanks for the suggestion. I've tried swapping between every different radio available on that app and no luck with anything. I can't get 4G, 3G, or 1x data connection.
Verizon is saying that they are still working on network issues in the NYC metro area. It seems completely insane that I'm the only one having this issue though. I don't know much about how cell networks operate, but is it possible that there is a network issue that is affecting me and no one else on this board? That seems extremely implausible, but maybe it's just something that I don't know enough about.
I have to live with it for today, but if it's not sorted by end of day today I think I'm due for a return.
SmokingPope said:
I do have the LTE On/Off app, but thanks for the suggestion. I've tried swapping between every different radio available on that app and no luck with anything. I can't get 4G, 3G, or 1x data connection.
Verizon is saying that they are still working on network issues in the NYC metro area. It seems completely insane that I'm the only one having this issue though. I don't know much about how cell networks operate, but is it possible that there is a network issue that is affecting me and no one else on this board? That seems extremely implausible, but maybe it's just something that I don't know enough about.
I have to live with it for today, but if it's not sorted by end of day today I think I'm due for a return.
Click to expand...
Click to collapse
I have a feeling it's affecting me as well... the only difference is that my phone still says I have service. The reason I think it's affecting me is the ridiculous battery drain I've been experiencing the last 2 days.
Typically, I get around 3-5% battery loss every hour... I like that rate. Yesterday and today I'm getting 15-25% battery drain ever hour and my phone is very hot
I turned off the 4G radio a few minutes ago and I'll see if that has any affect
Both of you should:
1: Pull the Battery
2: Remove the Sim Card
3: Put Battery back in
4: Boot the Phone WITHOUT the Sim Card
5: Once it boots and gives you errors, shut down the phone
6: Put SIM back in and boot normally
This allows the phone to Re-Register on the Network. See if that helps.
I had connectivity issues yesterday, but so far its been fine today (tethering).
I'm in the financial district
aznxjz said:
I had connectivity issues yesterday, but so far its been fine today (tethering).
I'm in the financial district
Click to expand...
Click to collapse
good to hear they got it fixed
Awful data connectivity for the last week (Houston area) - Updt "Desperation sets in"
Anyone else getting horrid data connectivity on their TB? I usually never have data connectivity issues. In fact I was running just fine on the same ROM as recently as last week. But about 4 or 5 days ago, it went to total ****.
It has gotten so bad that I can't use 4g for more than 60 seconds. 3g is somewhat more reliable, but seems to drop down to 1x regularly.
I'm in the houston area and running BAMF Forever 1.09.
Do I need to get a sim replacement or something?
Try a new rom... I was using BAMF and noticed the same issue. Switched over to SHIFTAO5P with a Imoseyan kernel and haven't had any issues. Much snappier than the phone was previously and I haven't had any trouble with 4g. No trouble with data at all actually.
I am having issues too. Especially in buildings where I had a 3 bar 4g signal before, I am now not even picking up a 4g signal. Also, the 3g signal only reaches a bar at best. Almost like an antennae problem or something. But again, it just started within the last week. Co-inky-dink? (Detroit btw)
Running SOAB 1.3 in North Houston area, data has been spotty for awhile now, but not awful.
Sent from my ADR6400L using Tapatalk
i completely lost data this morning. dont know what happened. i switched to a rom i know was working and i am still having issues. i am at a lost on what to do, it must be a network issue
in south west PA
Yes, so, desperation sets in rather quickly when your phone internet is garbage, I suppose I must be an addict.
I tried many things today:
-Flashed old radios
-ReFlashed new radios
-Flashed new rom
-Flashed old rom
-Pulling/Replacing the battery (don't laugh, I told you I was desperate)
-Drove around the city testing various areas for connection quality
-Went into the verizon store and demanded a SIM card replacement
Perhaps the most painful of the steps I took was the last one. While they were replacing my SIM and giving me odd looks for having a rooted system, I meandered over to the Rezound station. Big mistake. I downloaded speedtest and android terminal, and repeatedly ran the bandwidth test and pinged google from terminal.
Consistent 75ms ping to google, consistent 27mbps down 11mbps up.
I tried the same thing outside the store with my TB, so I could take advantage of any network smoke and mirrors they may be using
My TB: Consistent 220ms ping to google, inconsistent 4mbps down 0.5mbps up
How depressing that was. Nothing has worked. 4g has been unusable for over a week now and 3g is slow as a snail, and only slightly more reliable. I am convinced I have a marginally defective handset and there is nothing I can do to get my 4G back except pay for a new phone.
I might buy my ticket to the TB haters' ball while I'm at it.
Just curious, but why didn't you unroot and turn s-on before going to the store?
Good question, I did think about doing that but ultimately my laziness prevailed. First of all, I am not a serial flasher by nature so I find it somewhat inconvenient to be constantly re-setting-up my accounts/contacts/apps/lookandfeel.
I justified going into the store because I knew if I played dumb and insisted walking out of the store with my handset in hand, that there was likely nothing that would happen. Never underestimate the complacence of an employee on commission who is doing something for you that does not involve earning a commission.
Swabodda said:
Try a new rom... I was using BAMF and noticed the same issue. Switched over to SHIFTAO5P with a Imoseyan kernel and haven't had any issues. Much snappier than the phone was previously and I haven't had any trouble with 4g. No trouble with data at all actually.
Click to expand...
Click to collapse
What radio are you using and does SHIFTAO5P have permission revocation as well as an uncrippled bluetooth stack (keyboard, wiimote, ps3 support).
So , I got my refurb on Saturday and I confirmed that the issue was hardware related. I did one final test to make sure. My setup was:
Both phones:
no SD card
stock GB MR (unrooted)
same sim card
Fresh wipe/update install
same battery
I installed Speedtest.net (Houston, TX comcast test server) and terminal emulator on both phones and sat in the same chair in my house for testing both phones (had to do 1 at a time due to sim card and battery, obviously).
My first phone (defective):
Speedtest server ping: ~220ms
Speedtest down speed: 500kbps
speedtest up speed: 400kbps
google.com ping: ~180ms, 5% packets dropped.
note: 4g connection indicator (in status bar) would drop randomly during speedtest, also about 2 of the speedtest attempts failed with "connection error"
Refurb:
Speedtest server ping: ~80ms
Speedtest down speed: 26000kbps
speedtest up speed: 9000kbps
google.com ping: ~80ms, 0% packets dropped.
no errors
Ran the test 5 times on each phone in a row, results were clear as day, my original unit somehow got ****ed up 4g hardware.
mthe0ry said:
Anyone else getting horrid data connectivity on their TB? I usually never have data connectivity issues. In fact I was running just fine on the same ROM as recently as last week. But about 4 or 5 days ago, it went to total ****.
It has gotten so bad that I can't use 4g for more than 60 seconds. 3g is somewhat more reliable, but seems to drop down to 1x regularly.
I'm in the houston area and running BAMF Forever 1.09.
Do I need to get a sim replacement or something?
Click to expand...
Click to collapse
I have a similar issue as the OP. I was going to start a thread. My issues are a little more of the data connection on/off every 10 seconds. I'm actually flashing the newest shift AOSP now. If this doesn't go away... I will kill...
I'm having the same issues as both op and the poster in post #11. I may try for another refurb, but I'm not sure. I tried that route once before and all three were junk. I think this phone has turned into a major fail by htc.
1454 said:
I'm having the same issues as both op and the poster in post #11. I may try for another refurb, but I'm not sure. I tried that route once before and all three were junk. I think this phone has turned into a major fail by htc.
Click to expand...
Click to collapse
I unrooted a couple weeks ago as I was rooted from launch date, started at mr1 and took the otas and the connection seems to be more stable for whatever reason. Even though I had run just a basic rooted 2.11.605.5 ROM with the ota radios.
Sent from my ADR6400L using xda premium
I'm over in the NY area and ever since I woke up from work this morning I have been unable to keep a cellular data lock for more than 30 seconds (3g or 4g). I am rooted and am using a custom ROM, but I haven't changed it in nearly 4 months (haven't even updated it).
-x1
Recently there have been more and more occasions where my phone has gone from 4G LTE to "4G", but when I try to use the data, I am told I have no network connection. I would then turn airport mode on then off (or restart), and the data would start working again on "4G".
This especially happens if I have only one or two bars on "4G". I'm suspecting there is a problem handing off from LTE to HSPA+. Either that, or the phone is not reading how strong my reception really is.
Anyone else seeing this problem? I'm in one of the unofficial LTE markets, LA.
I'm not in LA, but i haven't had any of the problems you mentioned. I would imagine the hand-off issue is why AT&T has not officially announced LTE in LA.
Having similar issues. Problem sending sms, mms, and no data connection. Have to keep hitting retry in android market...
s0cal said:
Having similar issues. Problem sending sms, mms, and no data connection. Have to keep hitting retry in android market...
Click to expand...
Click to collapse
Same issue here, seems like it is a problem specific to LTE. my phone AND my elevate 4g hotspot device are both having the same connectivity issue when in a LTE market so i dont think it is the device, but more of an LTE issue.
When i traveled to a HSPA+ only area the connectivity issues we gone on both devices.
I have not had the issue since having att change my plan to lte
Sent from my SAMSUNG-SGH-I727 using XDA App
Yep, the issue is well known, but AT&T has yet to admit to it or fix it. I think it mostly happens in areas that are right in the area between a weak LTE signal and a weak 4G signal (as you mentioned). Apparently, AT&T's towers don't do a very good job at handling the switch very well. Possibly a registeration problem? It's as if the towers keep kicking the phone back and forth and the end end result is no data connection until you move a little closer to one of the towers.
scott14719 said:
Yep, the issue is well known, but AT&T has yet to admit to it or fix it. I think it mostly happens in areas that are right in the area between a weak LTE signal and a weak 4G signal (as you mentioned). Apparently, AT&T's towers don't do a very good job at handling the switch very well. Possibly a registeration problem? It's as if the towers keep kicking the phone back and forth and the end end result is no data connection until you move a little closer to one of the towers.
Click to expand...
Click to collapse
I think this is the case, too. I didn't have this problem before they switched on LTE. It didn't have much trouble going between Edge and HSPA+.
I'm in LA, and this has happened to me more than a few times. Data doesn't work, so I turn on airplane mode, and turn it back on, and it starts working again.
Yesterday was an overall terrible day for general connectivity issues. Not sure if the network was having problems but I missed 2 of my calls for a few hours, couldn't send text. When I finally made a call out, the voicemails came in. After I was successfully making calls, I couldn't dial out at one time, so I had to restart my phone.
I actually have a customer having this issue...but ot is affecting his voice calls. he lives right between two towers and his phome will not commit to one over the other.
scott14719 said:
Yep, the issue is well known, but AT&T has yet to admit to it or fix it. I think it mostly happens in areas that are right in the area between a weak LTE signal and a weak 4G signal (as you mentioned). Apparently, AT&T's towers don't do a very good job at handling the switch very well. Possibly a registeration problem? It's as if the towers keep kicking the phone back and forth and the end end result is no data connection until you move a little closer to one of the towers.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
Same problem in Atlanta, an official LTE market. When it works, the speeds I get blow away cable - 25 Mbs down/ 15 Mbs up, BUT, any attempt to text a message with an attachment always fails. In addition, many of the notifications for network events never occur, or if they do, they occur hours, if not days later. Finally, an age old problem that ATT has never cared to resolve. Voice mail sits on their server for days without notifying me its there, then i get this deluge of several days of old voicemail. Know lots of people in ATL have had this experience. It's the inability to rely on notification of key messaging events (incoming call missed, missed while on phone, missed whil away, etc and same with textx and email that concerm me most.
Same here in DC...of course when I use the HSPA only APN i have no problems....but no LTE though.
Have any Verizon Wireless Galaxy S 3 users (besides myself) noticed the following symptoms:
1) Phone doesn't connect to 4g LTE until approximately 15 minutes later (even in an excellant 4g coverage area)
2) Phone connects to 4g LTE then disconnects approximately 15 minutes later and drops to 3g (even in excellent 4g coverage area).
3) Phone shows 4g LTE connection, but no data can be transmitted/received (tested with speedtest and a google search in the browser). This one is particularly bad, as there is currently no way I am aware of to turn off the 4g radio)
I've spoken with VZW technical support and they want me to replace the phone to see if things get better. I'm not quite sure it's a hardware problem.
mybook4 said:
Have any Verizon Wireless Galaxy S 3 users (besides myself) noticed the following symptoms:
1) Phone doesn't connect to 4g LTE until approximately 15 minutes later (even in an excellant 4g coverage area)
2) Phone connects to 4g LTE then disconnects approximately 15 minutes later and drops to 3g (even in excellent 4g coverage area).
3) Phone shows 4g LTE connection, but no data can be transmitted/received (tested with speedtest and a google search in the browser). This one is particularly bad, as there is currently no way I am aware of to turn off the 4g radio)
I've spoken with VZW technical support and they want me to replace the phone to see if things get better. I'm not quite sure it's a hardware problem.
Click to expand...
Click to collapse
I know this sounds ridiculous to do with brand new phone but here is the truth. They factory flash those bad boys using octopuss strand array cables with one machine and sometimes they receive a bad flash from the factory. Try the following steps
1. Go to options>settings>mobile and wireless networks>mobile networks>toggle mobile network on and off. (is it acting better?) No? then..
2. Factory data reset the phone. (is it acting better now?) No? then..
3. Using odin reflash the stock ROM (is it acting bettery now?) No? then take it back.... your phone is officially broken.
mybook4 said:
Have any Verizon Wireless Galaxy S 3 users (besides myself) noticed the following symptoms:
1) Phone doesn't connect to 4g LTE until approximately 15 minutes later (even in an excellant 4g coverage area)
2) Phone connects to 4g LTE then disconnects approximately 15 minutes later and drops to 3g (even in excellent 4g coverage area).
3) Phone shows 4g LTE connection, but no data can be transmitted/received (tested with speedtest and a google search in the browser). This one is particularly bad, as there is currently no way I am aware of to turn off the 4g radio)
I've spoken with VZW technical support and they want me to replace the phone to see if things get better. I'm not quite sure it's a hardware problem.
Click to expand...
Click to collapse
you should search before posting, maybe someone else is having problems. maybe theres info that could help you.....
das7982 said:
I know this sounds ridiculous to do with brand new phone but here is the truth. They factory flash those bad boys using octopuss strand array cables with one machine and sometimes they receive a bad flash from the factory. Try the following steps
1. Go to options>settings>mobile and wireless networks>mobile networks>toggle mobile network on and off. (is it acting better?) No? then..
2. Factory data reset the phone. (is it acting better now?) No? then..
3. Using odin reflash the stock ROM (is it acting bettery now?) No? then take it back.... your phone is officially broken.
Click to expand...
Click to collapse
Thanks so much for the tips. I searched prior to posting.There has been another post after mine with someone talking about similar issues.
Tried number 1 and 2. No dice.
I'm hesitant with 3 (although I've flashed/odined many times in the fascinate). Will refreshing stock up the flash counter? I may just swap out the phone in store. This would at least give me an account history showing issues.
When I have new info, I'll reply.
Sent from my SCH-I535 using xda app-developers app
i posted well before your thread, but in short......theres an update being pushed that addresses 4g issues
Very cool. Thanks.
Sent from my SCH-I535 using xda app-developers app
tillithz said:
i posted well before your thread, but in short......theres an update being pushed that addresses 4g issues
Click to expand...
Click to collapse
I really hope this update doesn't effect the kexec work that is already underway
Verizon LTE is fast but...
It sucks at connecting and at staying connected. My HTC Thunderbolt did this, my Droid Bionic does this, and my co-workers Razr does this. LTE is fast when it actually works properly.
I'm not able conenct to 3g or 4g. Without Wifi I'm getting no data services.
As promised, I have an update. I went to the VZW store and they swapped out my SIM card. No change. The same issues I described in the OP were encountered.
I've performed the following testing to help determine if my specific phone had an issue or whether it was just the LTE service in the area. This isn't the most extensive or scientific test, just a quick and dirty test.
The procedure was as follows:
-Compare phone signal strength in Settings -> About Device -> Status (within phones approximately 5 feet of each other)
-Compare speed test results using the SpeedTest.net app
My office:
1 person in my office also has a vzw galaxy s III. We are running the same stock system.img (I535VRALF2).
- On average, his signal strength was -88dbm, mine was -84dbm. Definitely within normal range for a decent LTE signal.
- His speed test results were similar to mine (within 10% for each direction)
1 person in my office has a Droid Razr (non MAXX) running ICS (important as ICS measures signal strength differently than GB).
- On average, his signal strenth was -95dbm, mine was -91dbm.
- His speed test results were very different than mine:
GSIII - 66ms ping, 8.5MBit down, 12.2MBit up
Razr - 61ms ping, 18.9MBit down, 9.1MBit up
A friend's house:
My friend also has a vzw galaxy s III. We are running the same stock system.img (I535VRALF2).
- On average, his signal strength was -104dbm, mine was also -104dbm. A fairly poor LTE signal.
- Our speed test results were similar (approx 4MBit down, upload was intermittent (would sometimes stall out) approx 0.5Mbit up)
VZW lists 4g coverage as "Verizon LTE (non-extended)" in both areas.
Conclusion:
The difference I encountered between my GSIII and the Razr was alarming, but again, this wasn't the most scientific test (and anyone familiar with the speed test app will tell you that it's usually best to run it several times (unfortunately, I was pressed for time). Just wanted to get an idea of encountered differences.
I can second what tillithz heard about an update being released to address the 4g connection issues. I heard the info from a VZW store employee (so take that with a grain of salt).
I'll be keeping my eyes open for details on the rumored update (and wether or not it breaks our current root/CWM/custom boot.img flashing abilities).
das7982 said:
I know this sounds ridiculous to do with brand new phone but here is the truth. They factory flash those bad boys using octopuss strand array cables with one machine and sometimes they receive a bad flash from the factory. Try the following steps
1. Go to options>settings>mobile and wireless networks>mobile networks>toggle mobile network on and off. (is it acting better?) No? then..
2. Factory data reset the phone. (is it acting better now?) No? then..
3. Using odin reflash the stock ROM (is it acting bettery now?) No? then take it back.... your phone is officially broken.
Click to expand...
Click to collapse
I feel like a tard aadmitting this but I can't figure out how to do/find step one
Sent from my SCH-I535 using Tapatalk 2
Sounds like the issues I had with 5 (not exaggerating) GNexs before I gave up on the phone. It was a hardware issue. Hopefully Samsung didn't let this issue slip to the GSIII
Sent from my DROIDX using Tapatalk 2
Guys I seriously think it's a Verizon issue. I don't know one person with an VZW LTE device that doesn't have problems connecting.
I had a Korean GNex that never dropped 4G. I had 5 Chinese models that never held a signal at all (non-data included) for over ten minutes. For once I don't think it was Verizon.
Sent from my DROIDX using Tapatalk 2
Same issues
I have not done anything to my phone. It is still stock. While using Google Maps, it has managed to reboot 3 times on me. It has also managed to lose service two times while using Google Maps before rebooting with the "Searching for GPS" message. The night before I could NOT send SMS/MMS messages. Had to resort to Google Voice. Any thoughts would be great. I don't believe I have been holding it incorrectly as I have a BT headset. I'm randomly getting searching for services also. I don't think it's VZW with my Rezound, I would never lose WIFI, 4G, or calling service. Just wondering if anyone else is having this problem?
I am coming from the Incredible so I have never tried 4G at my house before but 3G has always been strong. I picked up my S3 last night and only 3G will connect. According to Verizon coverage maps I am solidly in a 4G area. Not sure what's going on.
Piss-off Verizon!
So I am having the same issue on mine and my wife's phone. Both pre-ordered in June and received on the 9th.
I stream music in my car while I drive to and from work an hour away. This is extremely annoying as I have to constantly fiddle with my phone to get the data connection back while I'm driving to get my music back.
I called Verizon twice and had the SIM swapped out on mine to test if it fixed it. It fixed one issue of signal strength, but not the dropping of connections. Here's my problems:
- Going from a 3G to a 4G area, signal drops out to unknown in the About Phone > Status page for about 30 seconds or more
- Sometimes it just stays at 3G and never switches
- Going from a 4G to a 3G area, signal drops out to unknown in the About Phone > Status page for about 30 seconds or more
- While it claims I have 4G, there are many times where I cannot get any data connection at all where Facebook says network connection error or speed test doesn't work at all and web pages won't load
- One issue fixed after the SIM swap was that under Settings > More Settings > Mobile Networks > Access Point Names it is now switching from EHRPD and LTE more often. Still not perfect, but I'm assuming that it stays in EHRPD mode when in an extended 4G coverage area (not sure about this) but before it wouldn't use the LTE option no matter what
Before the SIM swap my data connection dropped out completely in the middle of a city known to have great 4G coverage and would not come back no matter what I did (airplane mode on/off, mobile data off/on, phone reboot)
Software reset didn't fix any of these issues either.
Here is what I've decided about some of the issues they are having based on my experiences driving around so much. It seems as if the phone cannot negotiate with the towers correctly. It's as if it needs to drop the 3G connection before it can negotiate a 4G connection, hence the 30 seconds of no data at all, and same for going from 4G to 3G, it seems it can't negotiate without first dropping your current connection. 3G to 1X and back has no issues.
I know this is long, but I want it detailed as much as possible. I had gotten the Bionic when it first came out and it did the same thing, where I could never get a 4G connection when it was supposed to or go back once acquired. The main difference is that my Galaxy S III has WAY better battery life than the Bionic had. So they seemed to have cured the battery drain when searching for a 4G tower. I'm still pissed at Verizon stating I'm in a 4G area and then never getting that connection at home, let alone barely getting a 1x connection. My dBm levels are usually in the -95 to -104 area when at home...I'm in a 4G area now and it's at -112 with an asu of 28 while at home it's usually 1 asu. Hope this helps someone else out. I don't know if a phone swap is going to fix these issues.
Verizon has told me that they are looking at a software update sometime in September...I'll believe it when I see it. In the mean time I have 7 more days to decide to keep the phone with no Verizon tech knowing what they are doing or able to troubleshoot their way out of a brown paper bag.
I am getting a new phone shipped out to me tomorrow. I will let you know if the same thing happens or it is Verizon.
Sent from my ADR6425LVW using xda premium
mybook4 said:
Have any Verizon Wireless Galaxy S 3 users (besides myself) noticed the following symptoms:
1) Phone doesn't connect to 4g LTE until approximately 15 minutes later (even in an excellant 4g coverage area)
2) Phone connects to 4g LTE then disconnects approximately 15 minutes later and drops to 3g (even in excellent 4g coverage area).
3) Phone shows 4g LTE connection, but no data can be transmitted/received (tested with speedtest and a google search in the browser). This one is particularly bad, as there is currently no way I am aware of to turn off the 4g radio)
I've spoken with VZW technical support and they want me to replace the phone to see if things get better. I'm not quite sure it's a hardware problem.
Click to expand...
Click to collapse
I have had symptoms comparable to these, 4G stopped working in areas where it should. It would occasionally go back to 4g, only to not actually transfer any data. My phone was fine before this, and has been fine ever since. In my case I believe flashing CM9 for a bit could have triggered my problems. I have no explanation for why my phone randomly started working properly again.
I'm doubtful that this is a hardware issue, and I am hoping future updates may address radio issues.
Just an fyi, I have talked to multiple Verizon reps and changed sim cards to get nowhere. I'm at the point where I'm about ready to return it for another phone to see if that helps.
Verizon claims this is not a well known issue or widespread. I beg to differ. If it isn't widespread, then it must be a defective unit imo. I also think I got a retarded rep, he tried to tell me updates come straight from the manufacturers and we should see an update soon after a phones release haha. I asked for examples of phone release dates and the date of the first update...He couldn't provide me with any. I then asked why the nexus got the 4.0.4 update 2 months after every other carrier and he stated, well sir we don't release the updates until they're tested. Ah, so you do control the updates!
Needless to say, I'm getting tired of this crap. I'll let you know how the replacement goes.
Sent from my SCH-I535 using xda app-developers app
Anyone having really bad data connection speeds in the NY Metro area? My phone won't even find 4G and has been dropping on and off of 3G all morning. And lately, my data speeds on 4G have been ridiculously poor- close to 1Mb/s down and 2Mb/s up.
Edit: I'm in Newark.
no problems here. im in midtown/HK.
ljstella said:
Anyone having really bad data connection speeds in the NY Metro area? My phone won't even find 4G and has been dropping on and off of 3G all morning. And lately, my data speeds on 4G have been ridiculously poor- close to 1Mb/s down and 2Mb/s up.
Edit: I'm in Newark.
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As time goes on more and more users are finding the exact same issue. Please call Verizon and Samsung to complain about this problem. Put it on record that this issue exists. I've been through two phones dealing with it. Others are experiencing the issue as well. Verizon wont admit that there's any issues with the s3 and data connection/speed problems. If you look around here you'll find lots of people with issues just like yours. Its a problem they need to fix but unless all those who have the issue actually complain, they'll continue to see it as an anomoly.
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I'm in Rockland County, and also experience shotty 4g reception.
When I brought my SECOND replacement phone into a VZ store for a new sim, one of the reps informed me that emails had been dispatched recognizing cell tower issues specifically with the s3 in my area. Maybe this issue is more widespread.
I actually experience total network disconnects at my home.
Kreeker said:
I'm in Rockland County, and also experience shotty 4g reception.
When I brought my SECOND replacement phone into a VZ store for a new sim, one of the reps informed me that emails had been dispatched recognizing cell tower issues specifically with the s3 in my area. Maybe this issue is more widespread.
I actually experience total network disconnects at my home.
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Yeah, I work about 5 blocks from my apartment, so I'm not really hopping across towers but I have had a few complete disconnects. My office doesn't offer WiFi so I don't really have an option there. And I'm pretty sure its not my phone but the network, as last week I was in Minneapolis on a business trip and had great speeds and no connection issues.
I have been going through this for months. This is not a SG3 issue, but a Verizon issue. It primarily occurs when inside of a building.
Everything worked great about 6 months ago - then some VZ expansion happened and it has never been the same. Sometimes great 4G but data doesn't work. Constant dropping to 3G. I did some testing a couple of weeks ago. Tried a Droid RAZR, HTC Rezound, GNEX, and SG3.. All had issues. Although some were able to hold on to the 4G signal a little bit better.
I'm in Jersey City by the water - outside reception is fine.