Hi, I just got my S5 today and have been having quite a few problems. First one was that Best Buy forgot a step: activating my device... They're so incompetent... lol
So anyway, after multiple talk with Sprint I now have everything working but LTE. My S3 could pick up the LTE network when I was home this morning, but my S5 can't seem to ever connect to LTE. Of course I went to check the settings and the option CDMA/LTE is selected.
Anyone has any suggestion?
Thanks,
- Cascius
Not sure what's going on but my S4 signal was 10x's better... My daughter now uses it and she has full lte service and I'm barely picking up 3G... Contacted sprint and they are telling me to bring it in for possibly a defective antenna...
Sent from my SM-G900P using XDA Premium 4 mobile app
cascius said:
Hi, I just got my S5 today and have been having quite a few problems. First one was that Best Buy forgot a step: activating my device... They're so incompetent... lol
So anyway, after multiple talk with Sprint I now have everything working but LTE. My S3 could pick up the LTE network when I was home this morning, but my S5 can't seem to ever connect to LTE. Of course I went to check the settings and the option CDMA/LTE is selected.
Anyone has any suggestion?
Thanks,
- Cascius
Click to expand...
Click to collapse
Hmmm... I'm connecting just fine. If you're having trouble with LTE in an area you know had it, try update PRL/Profile firstly. See if thatfoxes. If not, I would highly recommend just Factory Wipe and Wipe Cache since still early before development goes underway. Easy to reset up. I did and seemed to clear up any and all my issues at first.
I have not been able to connect to LTE either. After a reboot, it says LTE but then the antenna turns off and comes back on in 3G. If I go into the Sprint Zone app and try to test the 4G, it tells me to turn it on in the settings and never does a test. My wife's current S3 has no problem with LTE and the Sprint Zone test of 4G seems to work. I plan on going to a local store today and see about the problem.
I tried a data reset, cache wipe, PRL/profile update and no improvements.
It's a network issue with your area. This was a big problem for me when the nexus 5 came out. It's because of the new tri-band devices and sprints network not being updated. There is a a big article about it on s4gru. Trust me it's not your phone. That's why it connects to Lte for a split second and then goes to 3g. U just have to wait for sprint to update the towers in your area
Sent from my Nexus 5 using XDA Premium 4 mobile app
Refer here http://forum.xda-developers.com/showthread.php?t=2712240
Sent from my SM-G900P using Tapatalk
I am having the same issue of not connecting to LTE. I bought the phone yesterday. I am in the Atlanta area if that matters. I am very pissed BC I sold my S4 back to Best buy so now I'm stuck with an S5 that cannot connect to LTE.
Sent from my SM-G900P using xda app-developers app
Same thing here in San Francisco, but my gs4 was having connection issues too, not cool, I will try a factory reset later to see if that has any effect, but if it is a tower issue then that won't fix it, not cool
evilbeef54 said:
Same thing here in San Francisco, but my gs4 was having connection issues too, not cool, I will try a factory reset later to see if that has any effect, but if it is a tower issue then that won't fix it, not cool
Click to expand...
Click to collapse
Whats weird is that I can update PRL and LTE will pop up and stay connected anywhere from a few seconds to minutes.
Sent from my SM-G900P using xda app-developers app
unrooted, factory restore, updated everything...
no luck
i can cycle airplane mode on and off and LTE will be up a few seconds then goes away again, so yeah sounds like definitely a sprint issue, not cool
evilbeef54 said:
unrooted, factory restore, updated everything...
no luck
i can cycle airplane mode on and off and LTE will be up a few seconds then goes away again, so yeah sounds like definitely a sprint issue, not cool
Click to expand...
Click to collapse
i would go to a sprint store and try their floor model
if that doesn't work, its an issue with the network in your area
this article explains the hiccups being caused with LTE with spark updates
http://s4gru.com/index.php?/topic/5001-breaking-band-tri-band-lte-ecsfb-issues-thread/
eyecon82 said:
i would go to a sprint store and try their floor model
if that doesn't work, its an issue with the network in your area
this article explains the hiccups being caused with LTE with spark updates
http://s4gru.com/index.php?/topic/5001-breaking-band-tri-band-lte-ecsfb-issues-thread/
Click to expand...
Click to collapse
Just checked out the floor model in the Sprint store.... same thing I cycled airplane mode it saw 4g then lost it, do yeah I guess we just have to sit and wait, surprising that I'm in the San Fran bay area and can't get 4g. Any details on when this will be fixed?
evilbeef54 said:
Just checked out the floor model in the Sprint store.... same thing I cycled airplane mode it saw 4g then lost it, do yeah I guess we just have to sit and wait, surprising that I'm in the San Fran bay area and can't get 4g. Any details on when this will be fixed?
Click to expand...
Click to collapse
no clue
at least you know its not your phone, and rather it is a network issue
Alright here's an update on my end: I get LTE in some areas, but not others (even though my S3 did)
- San Francisco: No luck in any neighborhood i tried... (PS I live in SF so this really isn't good)
- Napa (and highway 80 on the way there): LTE signal most of the way. (only 2-3 bars most of the time, but still, LTE!)
- Mountain View (where i work): LTE with full bars.
My take so far: the problem doesn't come from our phones but rather from the status of those towers. The fact that Napa's network would be better than SF is extremely surprising and disappointing to me to say the least.
Now here are a couple questions:
On my S3, doing update PRL or Profile would have a confirmation/successful popup. On the S5, it just shows a quick "Initializing application" and nothing happens. Are you guys also having the same issue?
Anyway, those are my findings so far. I've been a loyal Sprint customer since 1999, and at this point I might return the phone and cancel my contract in favor for Tmobile or ATT...
Oh well...
cascius said:
Alright here's an update on my end: I get LTE in some areas, but not others (even though my S3 did)
- San Francisco: No luck in any neighborhood i tried... (PS I live in SF so this really isn't good)
- Napa (and highway 80 on the way there): LTE signal most of the way. (only 2-3 bars most of the time, but still, LTE!)
- Mountain View (where i work): LTE with full bars.
My take so far: the problem doesn't come from our phones but rather from the status of those towers. The fact that Napa's network would be better than SF is extremely surprising and disappointing to me to say the least.
Now here are a couple questions:
On my S3, doing update PRL or Profile would have a confirmation/successful popup. On the S5, it just shows a quick "Initializing application" and nothing happens. Are you guys also having the same issue?
Anyway, those are my findings so far. I've been a loyal Sprint customer since 1999, and at this point I might return the phone and cancel my contract in favor for Tmobile or ATT...
Oh well...
Click to expand...
Click to collapse
yeah i am getting really upset with sprint too, been with them since 2001, i like my plan, but i have the same results as you in the same areas, no luck in San Fran, oakland, or dublin, tempted to go to verizon but i dunno, i like the unlimited data... but if i am gonna be stuck in 3G then there is no use
and the prl update should still have the conformation screen, i get it on mine
evilbeef54 said:
yeah i am getting really upset with sprint too, been with them since 2001, i like my plan, but i have the same results as you in the same areas, no luck in San Fran, oakland, or dublin, tempted to go to verizon but i dunno, i like the unlimited data... but if i am gonna be stuck in 3G then there is no use
and the prl update should still have the conformation screen, i get it on mine
Click to expand...
Click to collapse
Oooooh, thanks for the PRL information. I think a recovery is indeed needed. I also forgot to mention that I keep getting a notification that there is a software update. When I click nothing happens... Then i go to settings, system update, and i get a message saying I'm up to date... Pfff... LOL
Regarding switching to Verizon: don't! With work I had an iPhone 5 on Verizon and it was actually worse than Sprint. (At least in the Bay Area)
We now have upgraded to iPhone 5S on ATT and it's definitely better. I've read that TMobile is pretty good too, but have no experience of my own.
Anyway, on a positive note: my S5 is much more responsive than my S3 and the screen brightness is awesome! I was just outside in the sun and could read emails with no problems. The camera is also a nice upgrade as the S3's camera was horrible. Aside from that it really feels like a nice incremental upgrade, but nothing more.
I'll post an update tonight after recovering etc...
- Cascius
Ok, I have been in Oakland for a few hours now, 3g the whole time, I cycled airplane mode, and now am on LTE for the last 10 min, so it seems like it isn't trying to search for lte after the initial time?
I have the same situation here. LTE only stays for a few minutes and then goes to sleep until it decides to wake up (whenever it feels like). I don't think speaking to Sprint will solve anything. It will be a while before we can see Spark in action, I think.
The problems lie with Sprint Spark. My S4 & Note 3 have great reception. All spark devices i activate barely get 1 bar. Its horrible. But its because of the bands they have the devices default on. They are trying to take less strain off of the current LTE single band and equal it out to all 3. Or just the 2 depending on your location.
This isn't a phone issue, rather a Network issue
-Sent from Tapatalk
Related
Originally Posted by Gav508 Tonight I called tech support from Verizon and was surprised to get in touch with a very knowledgeable rep. The Hybrid push is a known issue, but ONLY for certain customers. These customers are in certain areas and are either former Alltel customers or customers that are accessing former Alltels equipment. I to have the 15008 PRL, however my location, New Jersey, I am not affected by the Alltel issue, and even though she said she would send the update to my phone, she stated that it can cause other issues. Since she seemed very knowledgeable about this information, I decided to take her advise and stay clear of this update.
For any of you guys using Alltel towers or equipment, all the info you have read is correct and this pushed update should serve you phone well. Just first verify you are in that Alltel local.
Myself I suffer from loss of internet sometimes moving from one place to another. (home to work). She asked if I frequently get the cannot connect for internet message. I do. She also asked if I get the 1X instead of 3G frequently. I do. She stated that this is a know issue with the Thunderbolt and it can be rectified very easy by doing a full factory reset from settings. Since I was having more issues with the Internet then the phone calls I am going to try this fix. I hate reloading and setting everything back up but I am going to try it anyway.
For anyone thinking of this, this operation puts your phone back to factory release condition. You will lose all contacts and data info. Make sure your contacts, calendar and misc info is backed up first. If you have a Google Account everything is and will reappear after you re sign back in.
Update from the OP: I said 13xxx, but this number could be different for your area. I honestly have no way of telling how many different PRL's there are or which number would say that would definitely tell you that you're on the Hybrid network(If there is one in your area.) I just know my results and that my PRL number changed.
On a quest to figure out why my phone had 3-4 bars of network signal, while my wife's phone had 0-1 bars even when they were next to each, I found this out in the process. If you're on PRL 15008, your phone is connected to the old Verizon Nationwide network. While if your phone shows PRL 13xxx, then your phone is connected to the New Hybrid network. I was on 13004, while she was on 15008. If your PRL shows 15008, I highly recommend you call Verizon and have them upgrade you to the Hybrid network, as this GREATLY increased my wife's signal and fixed her voice calls reception. (Not sure if this does anything for data. She always had good 3G and we're not in a 4G area.) They will push the update to your phone and have you leave it on for a few hours. Afterwards, I pulled the sim card and battery out for 30 seconds, replaced them and let the phone boot up. After 10-20 minutes, the radio will locate the nearest tower and my wife's phone auto updated its PRL number from 15008 to 13006. She now has a constant 3-4 bar signal and her time without a signal is significantly lower. (Same as mine.) Also, if you're rooted, make sure you know the correct stock firmware/radio version as they will probably ask you for this info.
P.S. I would only do this if you're having voice(not data) signal problems like my wife phone was. My wife phone shows 13006 and mine shows 13004, so PRL's can be different numbers for your area. So again, this may help some people and this may do nothing for others. If you already have a great signal, I would leave well enough alone.
How does one find out if they are on PRL 15008?
ApplCobbler said:
How does one find out if they are on PRL 15008?
Click to expand...
Click to collapse
Menu>Settings>About phone>software information.
you wouldn't happen to have the radio imformation etc that you need when calling verizon do you? i might just call them tomorrow morning and see what they say if I get the correct info.
nosympathy said:
you wouldn't happen to have the radio imformation etc that you need when calling verizon do you? i might just call them tomorrow morning and see what they say if I get the correct info.
Click to expand...
Click to collapse
Mine is 1.12.605.6 software/1.16.00.0223 baseband. Not rooted.
Mine reads PRL Version 14001. Would you recomend i call verizon?!
Thanks for this tip, I have not heard it before. Would be sweet if it helped my service!
livestrong2012 said:
Mine reads PRL Version 14001. Would you recomend i call verizon?!
Thanks for this tip, I have not heard it before. Would be sweet if it helped my service!
Click to expand...
Click to collapse
yeah, I have 14001 too. Are you on a legacy Alltel plan?
I am on 1508 and in a 4G area. I don't know about the hybrid network or what not but I know that coming from Tmobile, I have great voice reception.
Just today I started to get 4G at my apartment. The coverage map always showed me in a strong 4G area but I was only getting 3g until today.
That is my first time hearing about 14xxx. But it could be the correct PRL for your area. Wouldn't hurt to call and find out. Also, have the regular Verizon plan. Not sure what the legacy Alltel plan is, as I never had Alltel service. I'm located in Central Florida btw.
PJnc284 said:
yeah, I have 14001 too. Are you on a legacy Alltel plan?
Click to expand...
Click to collapse
I sure am, didn't think about that, goo call man! Would it screw things up to change over to hybrid? for example i still have unlimited messaging and internet for like 15-20 bucks a month way back from my alltel haha and would HATE to screw that up.
I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.
my_handle said:
I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.
Click to expand...
Click to collapse
Damn you lucky bastard... lol
my_handle said:
I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.
Click to expand...
Click to collapse
see I live in cincinnati and was getting those speeds pre rooting, now I don't get close to those speeds. I am going to call verizon tomorrow and ask about these PRL business and see what I can make happen.
nosympathy said:
see I live in cincinnati and was getting those speeds pre rooting, now I don't get close to those speeds. I am going to call verizon tomorrow and ask about these PRL business and see what I can make happen.
Click to expand...
Click to collapse
Have you downloaded the 4g fixes for the VirusRom?! I hear they will bring your speeds right back up to par! I am not in a 4g area therefor i can not confirm but a lot of other users have said after they downloaded the fix everything was back to normal!
Just thought i might see if that helps. Good luck!
I called Verizon and even got tier 2 tech support...they said they have NO upgrade for PRI......he told me to pull the batter..then the SIM card......and see if it helps....I still have 15008 PRI. The tech informed me that it depends what part of the city you are in. Maybe your wife got the wrong tower when you activated the phone and she got the 13000 when you pulled the card. Do not think there is an upgrade for this.
That is why everyone has a different PRI
livestrong2012 said:
Have you downloaded the 4g fixes for the VirusRom?! I hear they will bring your speeds right back up to par! I am not in a 4g area therefor i can not confirm but a lot of other users have said after they downloaded the fix everything was back to normal!
Just thought i might see if that helps. Good luck!
Click to expand...
Click to collapse
I have just been lazy and haven't fixed my signiture, I am running the Das BAMF rom. Although my 4G sucks on every rom. It cuts in and out, and so forth. Unroot my phone, instant 20-30 down speeds every time.
So what does it mean when my PRL is 1?
Sent from my ADR6400L using Tapatalk
Carl G35c said:
So what does it mean when my PRL is 1?
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
I dk, but my phone was on 15008 and i started messing around with 3G and I am now on PRL 1 myself lol.
+1 Houston/Sugar Land with full 4G
Does the PRI change if you flash a new rom?
Sent from my Thunderbolt using Tapatalk
Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?
TempeDuck said:
Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?
Click to expand...
Click to collapse
I don't "think" I've had LOS... but if I notice it over the next couple days I'll let you know.
jell3d said:
I don't "think" I've had LOS... but if I notice it over the next couple days I'll let you know.
Click to expand...
Click to collapse
Sweet, thanks
Yes, I was just about to create a thread asking the same thing. The signal icon turns to an empty triangle randomly for no more than a minute. It's been happening all day =/
The phone is locked and 3G is working. Not sure about LTE just yet.
Edit: Here's a pic (lasted ~30 seconds)
http://i.imgur.com/mS4EUgd.jpg
Sent from my Nexus 5
I think it's because the N5 just has terrible reception in general. I get 1 LTE bar in areas where my Moto X used to get full LTE bars.
KiNG OMaR said:
I think it's because the N5 just has terrible reception in general. I get 1 LTE bar in areas where my Moto X used to get full LTE bars.
Click to expand...
Click to collapse
I'm not sure because it'll drop when I have full bar 3G.
Sent from my Nexus 5
Cheater912 said:
I'm not sure because it'll drop when I have full bar 3G.
Sent from my Nexus 5
Click to expand...
Click to collapse
I have experienced random signal drops, even when I have full bars. It might only happen when it's switching between LTE/HSPA, but I haven't really payed attention.
Sprint is doing a lot of backend tweaking to support the Nexus 5s. Lots of performance changes hour by hour as they try and set up the network to allow unlocked Nexus phones.
First time allowing a phone on their network that's not sold them so these are all part of the growing pains. Just keep giving Sprint productive feedback so they can iron out the issues.
I went to the online chat and the guy apparently "refreshed the network and fixed the glitch." I thought he was full of ****, but I haven't lost bars yet ^.^
Edit: never mind, he was full of ****...
Sent from my Nexus 5
Cheater912 said:
I went to the online chat and the guy apparently "refreshed the network and fixed the glitch." I thought he was full of ****, but I haven't lost bars yet ^.^
Edit: never mind, he was full of ****...
Sent from my Nexus 5
Click to expand...
Click to collapse
I have been having the same problem at work and I can trace it to switching between network types. LTE to 3G to 1x. At home I'm good to go. I think it may be because Sprint installed a micro cell in our building and it's not LTE compatible.
Sent from my Nexus 5 using Tapatalk
Might just be a not so great radio software/firmware at the moment. Most likely future updates will make it better. Now, that doesn't help you in the interim but that's most likely it.
my worst fear.. LG's are notorious for dropping signal. I know this because my old LG Optimus G did it, and many others had this problem as well. You can google or look at my old posts.
I ran a Network Signal Pro log last night and it was a constant signal/no signal. Not sure if it was just voice or voice and date. I have attached it, if someone who knows how to read that better than me could look at it that would be great. I'm running another log right now, will be 60 minutes with a 30 poling rate. I'll post that later. The signal is pretty weak since I am in a hangar at an airport. So we will see how it is.
TempeDuck said:
Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?
Click to expand...
Click to collapse
I'm having this issue -
http://forum.xda-developers.com/showthread.php?t=2516543
I thought it was a bad sim/the fact that sprint doesn't even recognize the device. I plan on waiting until the 8th to take any action personally.
lilotimz said:
Sprint is doing a lot of backend tweaking to support the Nexus 5s. Lots of performance changes hour by hour as they try and set up the network to allow unlocked Nexus phones.
First time allowing a phone on their network that's not sold them so these are all part of the growing pains. Just keep giving Sprint productive feedback so they can iron out the issues.
Click to expand...
Click to collapse
Why should any "tweaking' be required? GSM networks have let on all phones for years. It would seem that once Sprint allows a phone on the network, it should be in the same position as a GSM network with respect to phones that it did not sell.
Also OP, do you mind providing your general location?
Here is the next log. Never lost a connection.
The only difference I see here is EVDO A at work vs EHRPD at home. Wonder if that is part of the issue?
Juiceboxxhero said:
Also OP, do you mind providing your general location?
Click to expand...
Click to collapse
Home is near 48th St and Elliot Rd in Phoenix and work is at Sky Harbor Airport.
TempeDuck said:
Here is the next log. Never lost a connection.
The only difference I see here is EVDO A at work vs EHRPD at home. Wonder if that is part of the issue?
Home is near 48th St and Elliot Rd in Phoenix and work is at Sky Harbor Airport.
Click to expand...
Click to collapse
Ah - other side of the country. Didn't see you had it in your profile as well, my bad.
Other side of the country which makes me nervous that it's not a sprint issue - I'm in Detroit near campus martius and still having similar issues.
it isn't only Sprint, it happens in Rogers and Fido in Canada as well. So I believe it is LG
dicecuber said:
it isn't only Sprint, it happens in Rogers and Fido in Canada as well. So I believe it is LG
Click to expand...
Click to collapse
I feel it may be a sprint issue only due to it constantly losing connection of EHRPD but it being fine now that I on on EVDO A at work. It is the same radio and antenna for EHRPD and EVDO A, right?
I'm going to Salt Lake City this weekend, I'll have to see how it preforms there.
I've been with ATT for a tear bow. I had the S4 before this G3. On my S4 I would have LTE most places around my town. Since getting my G3 I rarely get LTE. When I do get LTE it doesn't hold on to that connection very long.
Yesterday I was trying to look something up and I was on Edge (3g) and it was taking forever, so I grabbed my wife's S5 and it was on LTE (also on ATT) and the internet worked great.
Are the radios in this phone just that bad? I'm going to get a new Sim card today to see if that can fix the issue, I'm hesitant to return the phone for another because I'll probably get a refurb and my luck with refurb cell phones hasn't been good
atistang said:
I've been with ATT for a tear bow. I had the S4 before this G3. On my S4 I would have LTE most places around my town. Since getting my G3 I rarely get LTE. When I do get LTE it doesn't hold on to that connection very long.
Yesterday I was trying to look something up and I was on Edge (3g) and it was taking forever, so I grabbed my wife's S5 and it was on LTE (also on ATT) and the internet worked great.
Are the radios in this phone just that bad? I'm going to get a new Sim card today to see if that can fix the issue, I'm hesitant to return the phone for another because I'll probably get a refurb and my luck with refurb cell phones hasn't been good
Click to expand...
Click to collapse
compared to my wife's m8 my g3 gets as good or better signal in my area.
Hmm... I hope its just the Sim card then. They did give me a new one
Radio's suck. Been mentioned a million times, plus LG is infamous for have serious programming software issues.allot of times you have to put it in airplane modethen back on to get it to lock on anything ...kinda garbage, it's too bad cause I love the phone.
Sent from my LG-D850 using XDA Free mobile app
blaker13 said:
Radio's suck. Been mentioned a million times, plus LG is infamous for have serious programming software issues.allot of times you have to put it in airplane modethen back on to get it to lock on anything ...kinda garbage, it's too bad cause I love the phone.
Click to expand...
Click to collapse
I've had my phone for a little over a month now and it's been running great until a few days ago when I noticed the reception was really low in places that I normally get full bars. Not sure what the issues is.
Hmm... This could be a deal breaker if it keeps up
I feel like I'm back on sprint again
blaker13 said:
Radio's suck. Been mentioned a million times, plus LG is infamous for have serious programming software issues.allot of times you have to put it in airplane modethen back on to get it to lock on anything ...kinda garbage, it's too bad cause I love the phone.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
So is there anything I can do on my end to fix the issue?
so i got a new sim card, lets see how this goes
I have bad reception at home but can still get 12mb down on LTE. Downtown I get 35 down and 17 up with 4 bars. Signal can't penetrate the brick at home. I drop calls constantly. I'm about to pick up a microcell but data is great.
Much better than Sprint in my area. My Sprint GS5 radio is real garbage. Kills the battery too. The Sprint variant of the GS5 is horrible with Spark.
You may have a lemon radio in your phone.
I'm wondering that, I'd hate to get a refurb and fine out it performs the same
atistang said:
so i got a new sim card, lets see how this goes
Click to expand...
Click to collapse
I got a new sim yesterday also. not looking like it's making much of a difference. I can't get full bars unless i'm out on the street. I used to get full bars in my office, relatively close to a window.
Don't really want to trade this if for a refurb to have the same thing.
Is the antenna on the back of the battery case? or is that just a 'booster'?
atistang said:
I've been with ATT for a tear bow. I had the S4 before this G3. On my S4 I would have LTE most places around my town. Since getting my G3 I rarely get LTE. When I do get LTE it doesn't hold on to that connection very long.
Yesterday I was trying to look something up and I was on Edge (3g) and it was taking forever, so I grabbed my wife's S5 and it was on LTE (also on ATT) and the internet worked great.
Are the radios in this phone just that bad? I'm going to get a new Sim card today to see if that can fix the issue, I'm hesitant to return the phone for another because I'll probably get a refurb and my luck with refurb cell phones hasn't been good
Click to expand...
Click to collapse
I've had the AT&T G3 since July 18th with no problems. My old G-note would not pick up LTE in my office at work but I get LTE with this phone. No dropped calls and super fast data. I live in northern VA outside DC so LTE is really good here.
I just realized I'm being throttled... May data has sucked last few days also lol... I'm at crawling speeds
Sent from my LG-D850 using XDA Free mobile app
pekohl said:
I got a new sim yesterday also. not looking like it's making much of a difference. I can't get full bars unless i'm out on the street. I used to get full bars in my office, relatively close to a window.
Don't really want to trade this if for a refurb to have the same thing.
Is the antenna on the back of the battery case? or is that just a 'booster'?
Click to expand...
Click to collapse
as far as bars go mine seems just about right, but it does lose service a bit more than my S4 did. sometimes my wife and i will both have 3 or 4 bars and she will have LTE and i will be on EDGE or 4G
Absolutely love the device as a smartphone, but unfortunately suffer from the same issues as the rest of you here.
Loses signal where other ATT devices do not, drops LTE for HSPA or EDGE where other devices stay on LTE.
Really hoping the crappy radio can be fixed with a firmware update, and that it isn't a hardware design flaw...
atistang said:
as far as bars go mine seems just about right, but it does lose service a bit more than my S4 did. sometimes my wife and i will both have 3 or 4 bars and she will have LTE and i will be on EDGE or 4G
Click to expand...
Click to collapse
Not sure what if anything changed, possibly something with the network but now I get full bars at my desk, where yesterday I wasn't. I know this isn't very scientific but now I get full bars in the same seat where for the last week I've been down 1 or 2. I didn't think to run a speedtest before but it looks good now, 18.4 down and 10 up.
http://www.speedtest.net/my-result/a/960846859
Sentrix27 said:
Absolutely love the device as a smartphone, but unfortunately suffer from the same issues as the rest of you here.
Loses signal where other ATT devices do not, drops LTE for HSPA or EDGE where other devices stay on LTE.
Really hoping the crappy radio can be fixed with a firmware update, and that it isn't a hardware design flaw...
Click to expand...
Click to collapse
I'm holding out for an OTA to see if it gets any better before I bite the bbullet and get a refurb
pekohl said:
Not sure what if anything changed, possibly something with the network but now I get full bars at my desk, where yesterday I wasn't. I know this isn't very scientific but now I get full bars in the same seat where for the last week I've been down 1 or 2. I didn't think to run a speedtest before but it looks good now, 18.4 down and 10 up.
http://www.speedtest.net/my-result/a/960846859
Click to expand...
Click to collapse
That's weird
I feel like mine holds onto LTE better than with the old sim
atistang said:
I'm holding out for an OTA to see if it gets any better before I bite the bbullet and get a refurb
Click to expand...
Click to collapse
I also forgot to mention that when I had my Sim swapped out that ISIS (Did they change the name because now it says ' Soft Card') doesn't work. When I launch the Soft Card (Isis) app it says that i need an enhanced SIM. So it looks like I have to go back to AT&T to get yet another SIM.
atistang said:
I'm holding out for an OTA to see if it gets any better before I bite the bbullet and get a refurb
Click to expand...
Click to collapse
Of another G3? I wouldn't waste time doing that. Sounds like they're all the same radio-wise.
Waiting on an OTA too... but if nothing comes, I will jump ship to another device altogether. One with a competent radio.
Sentrix27 said:
Of another G3? I wouldn't waste time doing that. Sounds like they're all the same radio-wise.
Waiting on an OTA too... but if nothing comes, I will jump ship to another device altogether. One with a competent radio.
Click to expand...
Click to collapse
I want to root and try to change this in the build prop.
Permanent LTE Option
# default value is 9
ro.telephony.default_network=12
Part of me thinks it will help
I believe this makes the phone hang onto an LTE connection as long as possible
Hello all,
I love being able to go on a forum again... I have been rocking an iPhone for the past year. Anyway, I just put my sim card yesterday. Unplugged this morning at 6:30AM., already down to 41%... I uninstalled most of everything. This is an E6653 Unlocked from Handtec.
Do I have to do anything special to make this work better with ATT. It's working, but the signal has not gone past 4G. I know for a fact that there is great LTE right from where Iam typing this. But blah. Do I need to call ATT and tell them I'm no longer using an iPhone?
The battery I'm guessing it's just settling. It was warm this morning, maybe some enrant thing from booting up yesterday. After a recycle today, it seems fine.
'4G' icon means 'LTE' though (on international models). Check this one out -> http://forum.xda-developers.com/showpost.php?p=62587394&postcount=83
But your speed could still be throttled. ATT used to have 'different' LTE plans for iphones (they still do - I think). So people had to call ATT to put them on android LTE plan. Then ATT used to ask them to provide 'ATT branded' android phone's IMEI to activate the plan. It was a PITA & happened only when people were switching from iphone to android & vice versa (android to android has always been fine on ATT)
I just called ATT., and redid the APN's for ATT. Just to be safe. Still says 4G., it's my understanding that it should say H+ or something along those lines. But what you sent says it means mid ground. With the 4G, I'm getting 11Mbps Down, 5Mbps Up...
rmd0311 said:
I just called ATT., and redid the APN's for ATT. Just to be safe. Still says 4G., it's my understanding that it should say H+ or something along those lines. But what you sent says it means mid ground. With the 4G, I'm getting 11Mbps Down, 5Mbps Up...
Click to expand...
Click to collapse
Did you reboot after ATT has changed your plan? 4G & LTE icons are mutually exclusive on Sony phones (country dependent) & they both represent 'LTE' in the US. So yes, yours should say H+ according to the speed, which can also vary wildly even on LTE. Check out the screenshot - all three were done on LTE. Interestingly, the second one was the slowest one when I added 'hipri' to 'APN type'. You don't have that, do you?
schecter7 said:
Did you reboot after ATT has changed your plan? 4G & LTE icons are mutually exclusive on Sony phones (country dependent) & they both represent 'LTE' in the US. So yes, yours should say H+ according to the speed, which can also vary wildly even on LTE. Check out the screenshot - all three were done on LTE. Interestingly, the second one was the slowest one when I added 'hipri' to 'APN type'. You don't have that, do you?
Click to expand...
Click to collapse
Those three speedtests were run at the same location using the same tower?!
---------- Post added at 03:11 PM ---------- Previous post was at 03:04 PM ----------
rmd0311 said:
I just called ATT., and redid the APN's for ATT. Just to be safe. Still says 4G., it's my understanding that it should say H+ or something along those lines. But what you sent says it means mid ground. With the 4G, I'm getting 11Mbps Down, 5Mbps Up...
Click to expand...
Click to collapse
I've got the E6653 on AT&T and it only shows 4G as well. As schecter7 stated, 4G is LTE on Sony international firmware. You are correct about battery as well, it does settle down after several cycles.
So., phone finally died. At 2:44PM when I unplugged it at 6:30AM. That is shameful. Hopefully it was just the first run... I did nothing intensive, no videos, no anything. Ran waze for 15-20 minutes during morning commute. It died half way through my walk this afternoon using RunKeeper.
augie7107 said:
Those three speedtests were run at the same location using the same tower?!
Yep, while I was sitting at the same spot & watching movies! Talk about the nation's most reliable LTE network lol But I live downtown & my ATT line is consistently faster than my other Tmob line. So I can't complain.
Also someone mentioned adding 'hipri' [=high priority] to 'APN Type' speeds up things. But it did exactly the opposite thing (second ~2mpbs reading) lol So that case was an outlier. But I do see 10-50 mbps range daily.
Click to expand...
Click to collapse
schecter7 said:
augie7107 said:
Those three speedtests were run at the same location using the same tower?!
Yep, while I was sitting at the same spot & watching movies! Talk about the nation's most reliable LTE network lol But I live downtown & my ATT line is consistently faster than my other Tmob line. So I can't complain.
Also someone mentioned adding 'hipri' [=high priority] to 'APN Type' speeds up things. But it did exactly the opposite thing (second ~2mpbs reading) lol So that case was an outlier. But I do see 10-50 mbps range daily.
Click to expand...
Click to collapse
That is wild, thanks for the clarification. Also, based on your advice, I am going to remove hipri from my APN as well. I entered mine manually after I could not get LTE at all even though it was present. I found out AT&T downgraded my account to 3G only after using a Xiaomi device for a few months. I had to call and give them an LTE IMEI to get it switched back. Of course, I used an IMEI from a LTE AT&T device I have in my closet as the Z5 one was showing up as an old Sony P900 on the website under my account.
Click to expand...
Click to collapse
4G is LTE on a US network. If you had a US, Canada or Mexico firmware, then it would show up as LTE. Once one of these stock firmwares get released from Sony, then you can flash it and it'll show LTE.
As for your battery, let it recycle a couple of times and if it's still a problem, you can always reset the phone.
rmd0311 said:
Hello all,
I love being able to go on a forum again... I have been rocking an iPhone for the past year. Anyway, I just put my sim card yesterday. Unplugged this morning at 6:30AM., already down to 41%... I uninstalled most of everything. This is an E6653 Unlocked from Handtec.
Do I have to do anything special to make this work better with ATT. It's working, but the signal has not gone past 4G. I know for a fact that there is great LTE right from where Iam typing this. But blah. Do I need to call ATT and tell them I'm no longer using an iPhone?
The battery I'm guessing it's just settling. It was warm this morning, maybe some enrant thing from booting up yesterday. After a recycle today, it seems fine.
Click to expand...
Click to collapse
Going back to iPhone? See your Z5 on Ebay. Out of curiosity I have to ask why?
augie7107 said:
Going back to iPhone? See your Z5 on Ebay. Out of curiosity I have to ask why?
Click to expand...
Click to collapse
I liked it.. and gave it a whopping two days.... I just can't get used to Android again. Plus, while I was all giddy about getting it, and finally getting everything perfect. My entire house is all iPhones, iPads and MacBooks. I have turned into the ultimate iSheep, if this amazing phone could not pull me back. Not sure what would.
It's on eBay and CG locally. Should sell, if not, the RMA is already set with Handtec will just ship back on Monday.
rmd0311 said:
I liked it.. and gave it a whopping two days.... I just can't get used to Android again. Plus, while I was all giddy about getting it, and finally getting everything perfect. My entire house is all iPhones, iPads and MacBooks. I have turned into the ultimate iSheep, if this amazing phone could not pull me back. Not sure what would.
It's on eBay and CG locally. Should sell, if not, the RMA is already set with Handtec will just ship back on Monday.
Click to expand...
Click to collapse
Definitely understand. I don't knock Apple because I've never tried it. Nice having you around, for a few days anyway Enjoy the weekend.
Why not go to Settings -> About Phone -> Status to check what kind of signal you are getting? It should correctly tell you whether you are on LTE regardless what you see on notification bar.
spielnicht said:
4G is LTE on a US network. If you had a US, Canada or Mexico firmware, then it would show up as LTE. Once one of these stock firmwares get released from Sony, then you can flash it and it'll show LTE.
As for your battery, let it recycle a couple of times and if it's still a problem, you can always reset the phone.
Click to expand...
Click to collapse
Factory resetting doesn't do anything, of the firmware is somehow corrupted you would be installing the same thing over and over. Yes it will reset caches but that can be done much faster and simpler.
I know first hand about the firmware problems, I'm on my 4th Z5 now previous ones had horrible battery life. This one is alright but not fantastic. Especially compare to my old Z3.
I would like to add..I am using Att and have the lte apn set-up.
It actually says LTE
Sent from my E6653 using XDA Free mobile app
Joosty, any issues using it on ATT so far? How is battery life for you?
It's going quite well. Reception is great. Nothing out of the normal.
I managed 2 hours screen time with 50% battery left.
I'd say the battery should last you a day with heavy use.
Sent from my E6653 using XDA Free mobile app
I just received my Xperia Z5 E6653 from Clove UK.
I got my nano sim from AT&T and they set it up to use the Z5 IMEI and it would only show 4G at the top of the screen.
We fiddled around with it in the store and were unable to get LTE working so we set the IMEI back to my Galaxy S5. Still no 4G LTE.
I am using the standard AT&T LTE APN.
Please help
4G is LTE on UK firmware, check speed test.
augie7107 said:
4G is LTE on UK firmware, check speed test.
Click to expand...
Click to collapse
This is the most frequently asked question by the US folks. I can't blame them though. Remember Xperia Play 4G ? LMAO
Since OP, the ultimate isheep (just kidding ), left this thread behind, let me go retarded for a second
Read the post above by augie7107 before you dare to ask this 4G question
So I have bought a HTC u11 plus and should get it today. What I have done the past week is check my bands at the places I visit most. And while driving. I used lte discovery app to help me with this and some Google searches. In my findings band 2 is hardly used when I am at home or driving. My 1+5 is always on band 4 or 12. At home is the only place where it is on band 2 but it switches to 4 and uses this mostly but I use wifi calling at home due to coverage sucking at my house. I did a Google search on band 2 and it is not very good around my areas. So people with TMobile USA should be fine to get this phone and use here. Also my cousin has a HTC 10 from overseas which has less bands enabled and has never had an issue with lte or call connection with TMobile. Once I get the phone I will do more testing for TMobile folks. Let me know your results if you have any.
cameljockey1 said:
So I have bought a HTC u11 plus and should get it today. What I have done the past week is check my bands at the places I visit most. And while driving. I used lte discovery app to help me with this and some Google searches. In my findings band 2 is hardly used when I am at home or driving. My 1+5 is always on band 4 or 12. At home is the only place where it is on band 2 but it switches to 4 and uses this mostly but I use wifi calling at home due to coverage sucking at my house. I did a Google search on band 2 and it is not very good around my areas. So people with TMobile USA should be fine to get this phone and use here. Also my cousin has a HTC 10 from overseas which has less bands enabled and has never had an issue with lte or call connection with TMobile. Once I get the phone I will do more testing for TMobile folks. Let me know your results if you have any.
Click to expand...
Click to collapse
Any updates, CJ? Thinking about doing this myself, but I worry about that Band 2. Thanks!
R2-Brute said:
Any updates, CJ? Thinking about doing this myself, but I worry about that Band 2. Thanks!
Click to expand...
Click to collapse
Lol i got the notification on this and saw CJ. For a minute i was like is he referring to me? Who the heck is CJ lol i laughed after i figured it out. . Anyway so after having the phone in my hands with all of its beauty and awesomeness. I could not take it anymore. This phone works great if you have a wifi and data connection all the time. But for people who still makes voice phone calls it is the worst.. so bad i put it on ebay yesterday. I got so frustrated the other day. I was trying to make a call and when you do, it drops down to 2g,3g. The call qualty on that is horrible. The calls always dropped and when i did have a good connection the quality was horrible. Half the time i would not get text messages and not everyone uses whats app and that is what i was trying to use because i always will have data. No VOLTE which i missed no WIfi calling which does come in handy. So i kept looking and band 2 does more than LTE I believe that band 2 also deals with AWS which is needed for calling. Man i tried.... i tried to put up with it here in the states. The phone itself is just amazing the Pixel that got away is what i call it. So if you are here in the states Dont buy it unless you have data connection and everyone has like data messaging or calling for a strong data connection. I am really sad and dissapointed at HTC the phone i have been waiting for since the HTC sensation 4g. Hopes this helps.
cameljockey1 said:
Lol i got the notification on this and saw CJ. For a minute i was like is he referring to me? Who the heck is CJ lol i laughed after i figured it out. . Anyway so after having the phone in my hands with all of its beauty and awesomeness. I could not take it anymore. This phone works great if you have a wifi and data connection all the time. But for people who still makes voice phone calls it is the worst.. so bad i put it on ebay yesterday. I got so frustrated the other day. I was trying to make a call and when you do, it drops down to 2g,3g. The call qualty on that is horrible. The calls always dropped and when i did have a good connection the quality was horrible. Half the time i would not get text messages and not everyone uses whats app and that is what i was trying to use because i always will have data. No VOLTE which i missed no WIfi calling which does come in handy. So i kept looking and band 2 does more than LTE I believe that band 2 also deals with AWS which is needed for calling. Man i tried.... i tried to put up with it here in the states. The phone itself is just amazing the Pixel that got away is what i call it. So if you are here in the states Dont buy it unless you have data connection and everyone has like data messaging or calling for a strong data connection. I am really sad and dissapointed at HTC the phone i have been waiting for since the HTC sensation 4g. Hopes this helps.
Click to expand...
Click to collapse
Well, crap. Thank you for conducting the experiment. Yeah, it's the Pixel 2XL WITH an sd card slot, which is what I want, except apparently without Band 2, the thing's hobbled. I was gonna install the Google HDR+ camera app and have it all! Damn.
I got my hopes up because I saw reports of people bringing the Exynos Note 8 over here and getting it to work, but IT has Band 2! Seriously, how tough is it to add these bands! Do people want to sell phones or not?!!
Anyway, thanks again. An answer is an answer, even if it's not the one I was hoping for.
And yeah, if you're reclaiming that term, I completely respect that, but I still gotta go with CJ.
Sucks to hear that. I've been using my HTC U11+ in the Bay Area for about two weeks now and so far it's been absolutely flawless. Not a single issue finding LTE or dropping calls.
Eclipsed830 said:
Sucks to hear that. I've been using my HTC U11+ in the Bay Area for about two weeks now and so far it's been absolutely flawless. Not a single issue finding LTE or dropping calls.
Click to expand...
Click to collapse
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Chund3r said:
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Click to expand...
Click to collapse
If you don’t mind me asking where and which model did you order?
Sent from my iPhone using Tapatalk
JrWriter87 said:
If you don’t mind me asking where and which model did you order?
Click to expand...
Click to collapse
Sorry for the delayed response, but I got it from Amazon. Took about 4-5 days to receive it even though Amazons system said 2 weeks. I also just noticed that it's a decent amount cheaper now as well compared to when I bought it in December by over $100.
HTC U11 Plus (2Q4D100) 6GB / 128GB 6.0-inches LTE Dual SIM Factory Unlocked - International Stock No Warranty (Ceramic Black) https://www.amazon.com/dp/B07849L28F/ref=cm_sw_r_cp_apa_TMqHAbDAA316F
Chund3r said:
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Click to expand...
Click to collapse
I agree with this I've had zero issues so far since getting this phone. Only had it for a day now but prior to I ran LTE Discover on my HTC U11 and saw I very rarely used Band 2 (San Diego). After some digging I saw how Band 2 works on T-Mobile and I'm OK without it. I'll be in Vegas in a week so I'll be curious how it holds up there, though I don't really expect hiccups. The one thing I do want to get back is VOLTE/VOWIFI.
Chund3r said:
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Click to expand...
Click to collapse
I'm not far from you and I just picked up my U11+ from Swappa. Does this phone actually read "4G LTE" when in LTE service area? I have not seen it yet. I have the Nexus 6 and a Note 5 and both have had that when in and around Maryland. THanks for replying when you do.
LadyDi said:
I'm not far from you and I just picked up my U11+ from Swappa. Does this phone actually read "4G LTE" when in LTE service area? I have not seen it yet. I have the Nexus 6 and a Note 5 and both have had that when in and around Maryland. THanks for replying when you do.
Click to expand...
Click to collapse
No, it just says 4G. However, when using apps such as Speed Test by Ookla, it says I'm connected to "LTE T-Mobile", and the speed test are roughly what I was getting on my previous iPhone 6S Plus.
Chund3r said:
No, it just says 4G. However, when using apps such as Speed Test by Ookla, it says I'm connected to "LTE T-Mobile", and the speed test are roughly what I was getting on my previous iPhone 6S Plus.
Click to expand...
Click to collapse
Thank you. I did install LTE Discovery and was able to get information on what band I am on and more. It keeps flipping back to 'H' loads which is made me wondering what I might be doing wrong if it is not in the phone itself. I am in a strong 4G LTE area for work (base) and home. My Nexus 6 and my Note 5 always read 4G LTE in an area as such. I still love this phone even though it's not 2 weeks old yet.
I'm tempted to get this for an upgrade from my HTC 10. I don't care too much about the dual camera for the HTC 12+, plus I want it in Red which might not even come out in the US. So with the bigger battery 3,900 mah, about $200 less and the red color now. Would this be a good buy if I typically travel around the east coast?
I have one I purchased on a recent trip overseas to Taiwan. My carrier here in the US is Tmobile and I only have connectivity issues in rural areas. Can someone point me to a stock ROM from Tmobile that would be compatible with this phone?
Thanks.