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TMo: web and talk simultaneously?

Can you browse and talk simultaneously with the myTouch 4G?
In strong 3G and 4G environments, I'm unable to browse the web and talk simultaneously on my MT4G.
This was never a problem on my G1 in 3G settings, oddly enough.
Should I be able to browse and talk at the same time on the MT4G when I have a good 3G or 4G connection?
Has anyone noticed this problem? Any fixes available?
I'm running Ice Glacier 1.1.6.
UPDATE: This dual use is working at the moment. Perhaps I've been in Edge networks or weak 3G for previous attempts.

thepza said:
Can you browse and talk simultaneously with the myTouch 4G?
In strong 3G and 4G environments, I'm unable to browse the web and talk simultaneously on my MT4G.
This was never a problem on my G1 in 3G settings, oddly enough.
Should I be able to browse and talk at the same time on the MT4G when I have a good 3G or 4G connection?
Has anyone noticed this problem? Any fixes available?
I'm running Ice Glacier 1.1.6.
Click to expand...
Click to collapse
ANY GSM phone connect to 3G+ connections should be able to talk on the phone and surf the web at the same time.

I have noticed the same issue... hmm was thinking it was a issue with my settings. May have to look into it.
Sent from my HTC Glacier using XDA App

I've personally had mixed results with this... sometimes (in E, 3G and H) i can talk and browse at the same time, sometimes no dice, but anytime I am using the stock Wi-Fi Hotspot all my calls come through and it never breaks my tether.

anyone have any update on this? I can't find anything to fix it.

I recently bumped an old thread from early dec abbot the same issue. It seems many ppl are having the same problem. I too am having mixed results. I will have 3g fine when not in a call, but once I'm in a call, data along with mms function gets killed. However, a few times I moved closer to a window and I would get the 3g icon back. So I can only chalk it up to reception. it seems being on a call somehow effects 3g reception. I don't have a technical explanation for that though.
Sent from my HTC Glacier using XDA App

I had this issue back in late 2009, using a G1 then. TMO was only giving the Orlando area about 800 kbps down, but voice + data should still work. My actual 3g icon would vanish as soon as I got on a call.
TMO opened a ticket to have a field tech check towers, but I never heard anything back.
A coupla weeks later, Orlando had an outage. I went into a TMO store to see what was up and to gripe about the outage. We were given two, free CliqXTs. Shhhh, I said they were GIVEN to us. (and I will stick with HTC devices from here on out.)
Well, same issue. We then put in the NEW SIM, as opposed to using the one I got with my G1 in 2008, voila! My fiancee had the same issue. Swapped her old SIM, voila!
So for me, it was an issue with how the old SIM worked on the network (or didn't work).
Nonetheless, on a GSM network, concurrent voice/data should be possible, so if it's not a matter of just poor coverage in your area, I would go to a TMO store and/or call customer care.
[[[Ice Glacier beats Rock ~ via XDA App]]]

It works for me, even when I use it as a wifi hotspot at Starbucks (Because it's better than their free wifi . I'm able to call and txt and browse the net and receive calls while I am browsing on the laptop. It's very nice IMO

It's weird because it didn't work for me on the stock ROM but it works fine on CM7.
Sent from my DeLorean using a Flux Capacitor

Do you still have a backup of your stock ROM before you went to CM7? If it's "something inside the ROM," then it should be an easy test.
Since the hardware obviously didn't change, it almost sounds like a APN or Mobile Network settings issue. Can you compare your stock to CM7 and see if there's any difference?

Sometimes if you're on a voice call for a while, you'll drop down to 2G. When that happens, your ability to do simultaneous voice and data goes away. If you're mobile data indicator goes away while on a call then this is what's going on. You can verify under the the "Network" part of the "About Phone" screen.
You can mitigate this somewhat by setting your phone to 3G only mode but this can cause it's own set of issues. If your phone wants to move to 2G because of signal quality issues but can't because you have it set to 3G only mode, your call might end up dropping altogether.

shlongwoodian said:
I had this issue back in late 2009, using a G1 then. TMO was only giving the Orlando area about 800 kbps down, but voice + data should still work. My actual 3g icon would vanish as soon as I got on a call.
TMO opened a ticket to have a field tech check towers, but I never heard anything back.
A coupla weeks later, Orlando had an outage. I went into a TMO store to see what was up and to gripe about the outage. We were given two, free CliqXTs. Shhhh, I said they were GIVEN to us. (and I will stick with HTC devices from here on out.)
Well, same issue. We then put in the NEW SIM, as opposed to using the one I got with my G1 in 2008, voila! My fiancee had the same issue. Swapped her old SIM, voila!
So for me, it was an issue with how the old SIM worked on the network (or didn't work).
Nonetheless, on a GSM network, concurrent voice/data should be possible, so if it's not a matter of just poor coverage in your area, I would go to a TMO store and/or call customer care.
[[[Ice Glacier beats Rock ~ via XDA App]]]
Click to expand...
Click to collapse
So new sim cards solved your issues? Did your data speed/coverage improve at all?
Sent from my HTC Glacier using XDA App

@Phate - In that particular incident, yes, the new SIM resolved my issue. I had the issue on my G1 and then TMO gave us two free CliqXTs to retain us. We used the same SIMs from our G1s and the issue persisted. I called back in to TMO and they recommended using the new SIMs, as they said they'd seen issues with certain "older" ones.
From that point on, we could browse and talk. Prior to that, you'd see the 3G icon vanish while you were on a call. As soon as you ended the call, the 3G icon would come back.
Our speed then was around 800 kbps down, which isn't blazing fast but it's definitely more than EDGE. Once we got the new SIMs, the speed was still at 800 kbps down in the general Downtown Orlando area (keep in mind, this is early 2010). Over the next few months, the speeds got better and better and then we ultimately ditched our CliqXTs when the Glacier became available.
So in my case, Phate, the SIM resolved our simultaneous voice/data - it did not increase our speed, not explicitly.
Hope this helps!

shlongwoodian said:
@Phate - In that particular incident, yes, the new SIM resolved my issue. I had the issue on my G1 and then TMO gave us two free CliqXTs to retain us. We used the same SIMs from our G1s and the issue persisted. I called back in to TMO and they recommended using the new SIMs, as they said they'd seen issues with certain "older" ones.
From that point on, we could browse and talk. Prior to that, you'd see the 3G icon vanish while you were on a call. As soon as you ended the call, the 3G icon would come back.
Our speed then was around 800 kbps down, which isn't blazing fast but it's definitely more than EDGE. Once we got the new SIMs, the speed was still at 800 kbps down in the general Downtown Orlando area (keep in mind, this is early 2010). Over the next few months, the speeds got better and better and then we ultimately ditched our CliqXTs when the Glacier became available.
So in my case, Phate, the SIM resolved our simultaneous voice/data - it did not increase our speed, not explicitly.
Hope this helps!
Click to expand...
Click to collapse
It does help, thanks. I've been using the same sim since my Samsung e315 flip phone.
Maybe it's time for a new one, lol.
Sent from my HTC Glacier using XDA App

@ Phateless, Did you happen to try a new sim? did it help anything?

Daguse said:
@ Phateless, Did you happen to try a new sim? did it help anything?
Click to expand...
Click to collapse
Nah, service hasn't been bad, was just curious if it would get better. Never followed up on it.

I tried everything I could think of then broke down and went to the store today. The guy restarted the phone insisting that would fix it. Even when I told him I do it all the time. Thats when he blamed it on the custom rom due to the boot animation I have on it. I reassured him that its still the same rom, so he wanted to wipe it. Told him I tried it and no go. I had already told him I just wanted a new sim and he refused to even look at it. So at this point I asked for the manager. First they I told the manager was I could not get data and voice at the same time and I wanted a new sim. He popped the sim card and said it was only a 3g sim (kinda odd cause its a sim from a wing and could get H.)
Long store short he gave me a new sim and it works fine. So make sure you don't let anyone know you have a rooted phone... the idiots like to think thats the reason for all the problems.

With all due respect I wouldn't even walk into a T-mobile store with a rooted phone.
At the bare minimum I would nandroid back to stock rooted rom before going in.
Sent from my HTC Glacier

I never had that problem back in the day with my g1
Sent from my HTC Glacier using XDA App

yeah I know... I kinda was just hopping he would look at the sim. Even before he rebooted and found it was rooted he insisted it was something else. Its all good phone works great now!

[Q] Sick and tired of Sprint's HORRIBLE 3G service in my area...can I get some help?

I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.

I feel your pain can't beat the price though.
Sent from my PG06100 using Tapatalk

benutne said:
I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
Click to expand...
Click to collapse
Well if you haven't already, you can try THIS THREAD. that mod helped me quite a bit.

prboy1969 said:
Well if you haven't already, you can try THIS THREAD. that mod helped me quite a bit.
Click to expand...
Click to collapse
Thanks. Didn't know about that thread. I'll give it a shot here in a minute and let you know if it works.

benutne said:
Thanks. Didn't know about that thread. I'll give it a shot here in a minute and let you know if it works.
Click to expand...
Click to collapse
Nope. Didn't make the least bit of difference. Download is still around 24(ish) kbps. I didn't mention it before but my upload is 10x my download at around 250kbps.

What Rom are you using? Well you can always call Sprint and complain. Explain to them how bad your Data services are. I've heard of them on more than one occasion, offering a free Airwave to customers with bad Data services. It may take more than one call. But if you get it for free it will be worth it.

I was having all types of connection issues. I formated my sd card. With ext4 at 1gb and swap at 256, then installed cyanogenmod nightly 243, boot install gapps new one, boot installed sparkies script and v10 kernal. And settled in. I am getting 6 times faster everything on a 8gig class 4. Did it to the wifes too but did 2gig ext4 cause she has a butt ton of apps. It made her give up miui. Well kinda lol she wanted that 3.1 miui launcher. But anyway. Do this it should boost your bandwidth. I sure as hell did mine. I am getting 2Mb on 3g now up to 7 or 8 on 4g and 15 on wifi.
Sent from my PG06100 using Tapatalk

Btw forgot to mention use TWRP recovery! Wipe all system too. It is a great tool
Sent from my PG06100 using Tapatalk

benutne said:
I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
Click to expand...
Click to collapse
There is a thread in the Evo 3d forum here on xda that has the phone # for Sprints retention dept. If you call that number and explain that your cell and data signal sucks and you drop 2 out of 3 calls they should send you a Air Rave for no charge and won't charge you for the service. If I get time to nite and can find it I will post the link.
Edit: Here is the number for retention (877)775-4886 Hope you get some satisfaction I know it worked for me.
Sent from my PG06100 using Tapatalk

Almost makes me wish I had Crappy 3G in my area. Almost , but not really . Already been there done that and it was not a good time .
EDIT :
Was just reminded of something reading a post by sparksco. What radios are you using? Have you updated them?

halrulez said:
I was having all types of connection issues. I formated my sd card. With ext4 at 1gb and swap at 256, then installed cyanogenmod nightly 243, boot install gapps new one, boot installed sparkies script and v10 kernal. And settled in. I am getting 6 times faster everything on a 8gig class 4. Did it to the wifes too but did 2gig ext4 cause she has a butt ton of apps. It made her give up miui. Well kinda lol she wanted that 3.1 miui launcher. But anyway. Do this it should boost your bandwidth. I sure as hell did mine. I am getting 2Mb on 3g now up to 7 or 8 on 4g and 15 on wifi.
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
I think your right that the kernel does make a huge difference as well as the patch. If your phone is using all of your memory/ram then data connection has a hard time keeping up. Pershoot makes really good kernels...
Sent from my PG06100 using xda premium

I have fair 3g speeds but 4G coverage (which is why I went with sprint and the shift) in Atlanta is really spotty in the metro area. When you are any cell store the strength and speeds will be great to get you to buy in my opinion. You don't get to see how it will be in daily use until the contract and sale are complete
I can see downtown Atlanta from my condo but yet I get no 4G and fair 3G speeds. That's how it is all over Atlanta. I understand the frustration especially if you are paying the $10 4G fee. I went to ask about the coverage and speeds. I told the rep I was upset at paying a $10 extra fee for 4G when it is so spotty and slow. Apparently the $10 fee is not for 4G, insert bs excuse here ! While I can't be of any help to your speed issues I want to say that even where I live it's a problem. Most of the time I keep my phone connected to my wireless router and then in areas where free wireless is offered I connect to it running an SSH tunnel app to my router at home.

Ok, I'm still getting ****ty data service and I've tried almost everything I know how to do. Does anyone.know how to modify a PRL so I can force a connection to some Verizon towers? Obviously I still want to use Sprint for calls since I rarely have issues with that but the 3G is completely unbearable
Sent from my PG06100 using XDA App

benutne said:
Ok, I'm still getting ****ty data service and I've tried almost everything I know how to do. Does anyone.know how to modify a PRL so I can force a connection to some Verizon towers? Obviously I still want to use Sprint for calls since I rarely have issues with that but the 3G is completely unbearable
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Try THIS THREAD for what you need. Specifically THIS post.

when i updated the radio and wimax radio on my shift i did notice a little stronger signal in general. but in my experience especially in fringe areas, MOD MOD MOD MOD MOD then TRY TRY TRY TRY then AGAIN AGAIN AGAIN several PRL variations. i think in general the 00001.prl everyone agrees is a good one to start on. just make sure your phone is set with NO restrictions concerning data roaming. half the time at least half the time im not even on sprints network, lol. if i call customer service i usually get verizon, but i have got alltel and USCC before lol. heh, in the gulf of mexico it shows up as something like 'national calling system' or something lol.
i never noticed the thread recommended above, so i will trying that in approx. 47 secs lol! so thankd for pointing that out.
but always, when i doubt, keep adding towers.....
cheers,
disco

prboy1969 said:
Try THIS THREAD for what you need. Specifically THIS post.
Click to expand...
Click to collapse
Well, after using the 00001 (or whatever) PRL that is 100% Verizon, my speeds have increased dramatically. Its like getting a new phone. I don't plan on using that long term as Sprint can get uppity about it but I'll try it for a while and then see if I can settle on some sort of hybrid approach or even that corporate PRL you linked to.
Thanks for the help. I'm a happy EVO Shift owner again.

No problem . Here to help .

Ok then. I switched to the Sprint corporate PRL. Went from full bars at home to two. I'll try it out for a bit and see if it sucks less than the normal Sprint PRL. Verizon is looking better and better even with the data caps.
Sent from my PG06100 using XDA App

Till you see your bill . Know a few Sprint people who switched to Verizon recently, about three months ago. They're crying big time . Both switched because they " get better reception " . But the Bill is crazy . One has had about $100 in overages . The other has great reception, but two weeks in he's already over his 2GB cap . No thanks to all that .

i have sprint but i put this prl on my phone and for last few days both data and voice have been better than 0001.prl, i'm in new orleans so i do not know bout other parts of country but i thought it worth posting.
cheers,
disco

[Q] Reception Problems

okay guys so I just switched over from the Galaxy S to the S2, Skyrocket LTE
I had full reception at my house with the Captivate....Now, with the skyrocket I still have full reception....but with a catch
I'll have full service...then all of the sudden it will drop to 1 bar and be unable to send any texts. (Message not sent error). Then, like 45 seconds later it will turn back up to 5 bars and ill get texts.
the time that its off and on seems to be consistently repeating and switching back and forth between 45 second intervals. Also, sometimes ill get all my texts together (9 unread) out of nowhere with time stamps from 5-12 minutes ago.
I'm running STOCK everything:
Android version 2.3.5
Baseband: I727UCKJ2
Kernel version: 2.6.35.11
I wanna root my phone but I wanna make suree there isnt a problem with it.
I think its also important to note that this problem is ONLY in my house and around my house. not anywhere else.
Any ideas on what could be causing this, or any solutions? anyone else have the same problem?

I'd recommend reporting your thread via the upper right link to have this moved, you got it posted in the wrong phone section. I'd try to take a stab at helping ya but honestly it would just be a guess...

Thread moved from AT&T Galaxy S II forums to the Skyrocket Q&A forum...

anyone have any idea?
Sent from my SAMSUNG-SGH-I727 using XDA App

There have been some problems reported on the LTE network, but the biggest problem was/is.. people not being able to make calls when the network mode was set to lte auto. Depending on where you are, you might want to check the coverage map for your location... and call your carrier.
Sent from my SGH-I727R using XDA App

shaggyskunk said:
There have been some problems reported on the LTE network, but the biggest problem was/is.. people not being able to make calls when the network mode was set to lte auto. Depending on where you are, you might want to check the coverage map for your location... and call your carrier.
Sent from my SGH-I727R using XDA App
Click to expand...
Click to collapse
Thank you, do you have any links regarding the problems reported? I'm in LA, I dont think we have LTE here yet. Also the problems seem to happen only at my house, not even like 1 block down. I know I had full coverage here with no problems on my Captivate. It's just this phone, reception drops to 1 bar, then 5 .... like every 10 seconds, keeps going up and down, I gotta time when to send my texts so they go through lol.

I want to say lte is in testing for la. That could definitely cause issues if they are messing with the towers. The same thing happened to me while we were in Vegas...a few days later everything worked ...including LTE which Vegas previously did not have. Its also worth checking to make sure ATT has u on an LTE plan. Its been documented that if they have not done that it can cause some issues
Ompalompa287 said:
Thank you, do you have any links regarding the problems reported? I'm in LA, I dont think we have LTE here yet. Also the problems seem to happen only at my house, not even like 1 block down. I know I had full coverage here with no problems on my Captivate. It's just this phone, reception drops to 1 bar, then 5 .... like every 10 seconds, keeps going up and down, I gotta time when to send my texts so they go through lol.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App

the captivate is not a 4g or Lte phone...the phone is not trying to switch between 3g to 4g...i think thats the problem with your SII..trying to change from H+ to Lte without succes in an area doesnt have Lte

The only links that I have seen, are for rogers here in Canada.. don't know if that would be of any help to you? While my signal strength is all over the map, I have never had any problems making or receiving calls.
Sent from my SGH-I727R using XDA App

00mred00 said:
Its also worth checking to make sure ATT has u on an LTE plan. Its been documented that if they have not done that it can cause some issues
Click to expand...
Click to collapse
I went ahead and called. It seems the problem is, as everyone suspected, the phone trying to switch from H+ to LTE. the 4G logo seems to change from 4G to 4G (LTE) when it drops reception. Will rooting / roming help stop this? Are there any ways of turning off LTE until they get it fully working?
With regards to the quote above, I currently have Unlimited Data since i got grandfathered in. The guy at the ATT store told me I dont have to change my data plan and I'll keep my unlimited (so i did that). He gave me a new sim which he said "will help give you better reception". Will I still have issues because i dont have the new data plans? I want to keep my unlimited data.
**EDIT**
Just checked on ATTs website and I have "LTE UNL SMT VVMT" data plan.
Thanks in advance for all the feedback guys!

Also, I think its important to note that even if I connect to WiFi, the problem is still there, reception drops and goes up consistently. I've missed countless phone calls and have had to resend a vast amount of texts. I get all my texts together every 4-6 minutes. PLEASE help =/

Did you ever get this resolved. I have the same problem at my house, calls drop frequently and data seems to be not available at times.

Y did u resurrect this thread lol, a new post might have been better. None the less, try the telus KJ3 radio if u don't have LTE in your area, it has really good voice quality, and consistent data rates. If u do have LTE use the new UCLA3 one

[Q] Constant Loss of Signal (Sprint)

Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?

TempeDuck said:
Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?
Click to expand...
Click to collapse
I don't "think" I've had LOS... but if I notice it over the next couple days I'll let you know.

jell3d said:
I don't "think" I've had LOS... but if I notice it over the next couple days I'll let you know.
Click to expand...
Click to collapse
Sweet, thanks

Yes, I was just about to create a thread asking the same thing. The signal icon turns to an empty triangle randomly for no more than a minute. It's been happening all day =/
The phone is locked and 3G is working. Not sure about LTE just yet.
Edit: Here's a pic (lasted ~30 seconds)
http://i.imgur.com/mS4EUgd.jpg
Sent from my Nexus 5

I think it's because the N5 just has terrible reception in general. I get 1 LTE bar in areas where my Moto X used to get full LTE bars.

KiNG OMaR said:
I think it's because the N5 just has terrible reception in general. I get 1 LTE bar in areas where my Moto X used to get full LTE bars.
Click to expand...
Click to collapse
I'm not sure because it'll drop when I have full bar 3G.
Sent from my Nexus 5

Cheater912 said:
I'm not sure because it'll drop when I have full bar 3G.
Sent from my Nexus 5
Click to expand...
Click to collapse
I have experienced random signal drops, even when I have full bars. It might only happen when it's switching between LTE/HSPA, but I haven't really payed attention.

Sprint is doing a lot of backend tweaking to support the Nexus 5s. Lots of performance changes hour by hour as they try and set up the network to allow unlocked Nexus phones.
First time allowing a phone on their network that's not sold them so these are all part of the growing pains. Just keep giving Sprint productive feedback so they can iron out the issues.

I went to the online chat and the guy apparently "refreshed the network and fixed the glitch." I thought he was full of ****, but I haven't lost bars yet ^.^
Edit: never mind, he was full of ****...
Sent from my Nexus 5

Cheater912 said:
I went to the online chat and the guy apparently "refreshed the network and fixed the glitch." I thought he was full of ****, but I haven't lost bars yet ^.^
Edit: never mind, he was full of ****...
Sent from my Nexus 5
Click to expand...
Click to collapse
I have been having the same problem at work and I can trace it to switching between network types. LTE to 3G to 1x. At home I'm good to go. I think it may be because Sprint installed a micro cell in our building and it's not LTE compatible.
Sent from my Nexus 5 using Tapatalk

Might just be a not so great radio software/firmware at the moment. Most likely future updates will make it better. Now, that doesn't help you in the interim but that's most likely it.

my worst fear.. LG's are notorious for dropping signal. I know this because my old LG Optimus G did it, and many others had this problem as well. You can google or look at my old posts.

I ran a Network Signal Pro log last night and it was a constant signal/no signal. Not sure if it was just voice or voice and date. I have attached it, if someone who knows how to read that better than me could look at it that would be great. I'm running another log right now, will be 60 minutes with a 30 poling rate. I'll post that later. The signal is pretty weak since I am in a hangar at an airport. So we will see how it is.

TempeDuck said:
Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?
Click to expand...
Click to collapse
I'm having this issue -
http://forum.xda-developers.com/showthread.php?t=2516543
I thought it was a bad sim/the fact that sprint doesn't even recognize the device. I plan on waiting until the 8th to take any action personally.

lilotimz said:
Sprint is doing a lot of backend tweaking to support the Nexus 5s. Lots of performance changes hour by hour as they try and set up the network to allow unlocked Nexus phones.
First time allowing a phone on their network that's not sold them so these are all part of the growing pains. Just keep giving Sprint productive feedback so they can iron out the issues.
Click to expand...
Click to collapse
Why should any "tweaking' be required? GSM networks have let on all phones for years. It would seem that once Sprint allows a phone on the network, it should be in the same position as a GSM network with respect to phones that it did not sell.

Also OP, do you mind providing your general location?

Here is the next log. Never lost a connection.
The only difference I see here is EVDO A at work vs EHRPD at home. Wonder if that is part of the issue?
Juiceboxxhero said:
Also OP, do you mind providing your general location?
Click to expand...
Click to collapse
Home is near 48th St and Elliot Rd in Phoenix and work is at Sky Harbor Airport.

TempeDuck said:
Here is the next log. Never lost a connection.
The only difference I see here is EVDO A at work vs EHRPD at home. Wonder if that is part of the issue?
Home is near 48th St and Elliot Rd in Phoenix and work is at Sky Harbor Airport.
Click to expand...
Click to collapse
Ah - other side of the country. Didn't see you had it in your profile as well, my bad.
Other side of the country which makes me nervous that it's not a sprint issue - I'm in Detroit near campus martius and still having similar issues.

it isn't only Sprint, it happens in Rogers and Fido in Canada as well. So I believe it is LG

dicecuber said:
it isn't only Sprint, it happens in Rogers and Fido in Canada as well. So I believe it is LG
Click to expand...
Click to collapse
I feel it may be a sprint issue only due to it constantly losing connection of EHRPD but it being fine now that I on on EVDO A at work. It is the same radio and antenna for EHRPD and EVDO A, right?
I'm going to Salt Lake City this weekend, I'll have to see how it preforms there.

[Q] LTE not working

Hi, I just got my S5 today and have been having quite a few problems. First one was that Best Buy forgot a step: activating my device... They're so incompetent... lol
So anyway, after multiple talk with Sprint I now have everything working but LTE. My S3 could pick up the LTE network when I was home this morning, but my S5 can't seem to ever connect to LTE. Of course I went to check the settings and the option CDMA/LTE is selected.
Anyone has any suggestion?
Thanks,
- Cascius

Not sure what's going on but my S4 signal was 10x's better... My daughter now uses it and she has full lte service and I'm barely picking up 3G... Contacted sprint and they are telling me to bring it in for possibly a defective antenna...
Sent from my SM-G900P using XDA Premium 4 mobile app

cascius said:
Hi, I just got my S5 today and have been having quite a few problems. First one was that Best Buy forgot a step: activating my device... They're so incompetent... lol
So anyway, after multiple talk with Sprint I now have everything working but LTE. My S3 could pick up the LTE network when I was home this morning, but my S5 can't seem to ever connect to LTE. Of course I went to check the settings and the option CDMA/LTE is selected.
Anyone has any suggestion?
Thanks,
- Cascius
Click to expand...
Click to collapse
Hmmm... I'm connecting just fine. If you're having trouble with LTE in an area you know had it, try update PRL/Profile firstly. See if thatfoxes. If not, I would highly recommend just Factory Wipe and Wipe Cache since still early before development goes underway. Easy to reset up. I did and seemed to clear up any and all my issues at first.

I have not been able to connect to LTE either. After a reboot, it says LTE but then the antenna turns off and comes back on in 3G. If I go into the Sprint Zone app and try to test the 4G, it tells me to turn it on in the settings and never does a test. My wife's current S3 has no problem with LTE and the Sprint Zone test of 4G seems to work. I plan on going to a local store today and see about the problem.
I tried a data reset, cache wipe, PRL/profile update and no improvements.

It's a network issue with your area. This was a big problem for me when the nexus 5 came out. It's because of the new tri-band devices and sprints network not being updated. There is a a big article about it on s4gru. Trust me it's not your phone. That's why it connects to Lte for a split second and then goes to 3g. U just have to wait for sprint to update the towers in your area
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Refer here http://forum.xda-developers.com/showthread.php?t=2712240
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I am having the same issue of not connecting to LTE. I bought the phone yesterday. I am in the Atlanta area if that matters. I am very pissed BC I sold my S4 back to Best buy so now I'm stuck with an S5 that cannot connect to LTE.
Sent from my SM-G900P using xda app-developers app

Same thing here in San Francisco, but my gs4 was having connection issues too, not cool, I will try a factory reset later to see if that has any effect, but if it is a tower issue then that won't fix it, not cool

evilbeef54 said:
Same thing here in San Francisco, but my gs4 was having connection issues too, not cool, I will try a factory reset later to see if that has any effect, but if it is a tower issue then that won't fix it, not cool
Click to expand...
Click to collapse
Whats weird is that I can update PRL and LTE will pop up and stay connected anywhere from a few seconds to minutes.
Sent from my SM-G900P using xda app-developers app

unrooted, factory restore, updated everything...
no luck
i can cycle airplane mode on and off and LTE will be up a few seconds then goes away again, so yeah sounds like definitely a sprint issue, not cool

evilbeef54 said:
unrooted, factory restore, updated everything...
no luck
i can cycle airplane mode on and off and LTE will be up a few seconds then goes away again, so yeah sounds like definitely a sprint issue, not cool
Click to expand...
Click to collapse
i would go to a sprint store and try their floor model
if that doesn't work, its an issue with the network in your area
this article explains the hiccups being caused with LTE with spark updates
http://s4gru.com/index.php?/topic/5001-breaking-band-tri-band-lte-ecsfb-issues-thread/

eyecon82 said:
i would go to a sprint store and try their floor model
if that doesn't work, its an issue with the network in your area
this article explains the hiccups being caused with LTE with spark updates
http://s4gru.com/index.php?/topic/5001-breaking-band-tri-band-lte-ecsfb-issues-thread/
Click to expand...
Click to collapse
Just checked out the floor model in the Sprint store.... same thing I cycled airplane mode it saw 4g then lost it, do yeah I guess we just have to sit and wait, surprising that I'm in the San Fran bay area and can't get 4g. Any details on when this will be fixed?

evilbeef54 said:
Just checked out the floor model in the Sprint store.... same thing I cycled airplane mode it saw 4g then lost it, do yeah I guess we just have to sit and wait, surprising that I'm in the San Fran bay area and can't get 4g. Any details on when this will be fixed?
Click to expand...
Click to collapse
no clue
at least you know its not your phone, and rather it is a network issue

Alright here's an update on my end: I get LTE in some areas, but not others (even though my S3 did)
- San Francisco: No luck in any neighborhood i tried... (PS I live in SF so this really isn't good)
- Napa (and highway 80 on the way there): LTE signal most of the way. (only 2-3 bars most of the time, but still, LTE!)
- Mountain View (where i work): LTE with full bars.
My take so far: the problem doesn't come from our phones but rather from the status of those towers. The fact that Napa's network would be better than SF is extremely surprising and disappointing to me to say the least.
Now here are a couple questions:
On my S3, doing update PRL or Profile would have a confirmation/successful popup. On the S5, it just shows a quick "Initializing application" and nothing happens. Are you guys also having the same issue?
Anyway, those are my findings so far. I've been a loyal Sprint customer since 1999, and at this point I might return the phone and cancel my contract in favor for Tmobile or ATT...
Oh well...

cascius said:
Alright here's an update on my end: I get LTE in some areas, but not others (even though my S3 did)
- San Francisco: No luck in any neighborhood i tried... (PS I live in SF so this really isn't good)
- Napa (and highway 80 on the way there): LTE signal most of the way. (only 2-3 bars most of the time, but still, LTE!)
- Mountain View (where i work): LTE with full bars.
My take so far: the problem doesn't come from our phones but rather from the status of those towers. The fact that Napa's network would be better than SF is extremely surprising and disappointing to me to say the least.
Now here are a couple questions:
On my S3, doing update PRL or Profile would have a confirmation/successful popup. On the S5, it just shows a quick "Initializing application" and nothing happens. Are you guys also having the same issue?
Anyway, those are my findings so far. I've been a loyal Sprint customer since 1999, and at this point I might return the phone and cancel my contract in favor for Tmobile or ATT...
Oh well...
Click to expand...
Click to collapse
yeah i am getting really upset with sprint too, been with them since 2001, i like my plan, but i have the same results as you in the same areas, no luck in San Fran, oakland, or dublin, tempted to go to verizon but i dunno, i like the unlimited data... but if i am gonna be stuck in 3G then there is no use
and the prl update should still have the conformation screen, i get it on mine

evilbeef54 said:
yeah i am getting really upset with sprint too, been with them since 2001, i like my plan, but i have the same results as you in the same areas, no luck in San Fran, oakland, or dublin, tempted to go to verizon but i dunno, i like the unlimited data... but if i am gonna be stuck in 3G then there is no use
and the prl update should still have the conformation screen, i get it on mine
Click to expand...
Click to collapse
Oooooh, thanks for the PRL information. I think a recovery is indeed needed. I also forgot to mention that I keep getting a notification that there is a software update. When I click nothing happens... Then i go to settings, system update, and i get a message saying I'm up to date... Pfff... LOL
Regarding switching to Verizon: don't! With work I had an iPhone 5 on Verizon and it was actually worse than Sprint. (At least in the Bay Area)
We now have upgraded to iPhone 5S on ATT and it's definitely better. I've read that TMobile is pretty good too, but have no experience of my own.
Anyway, on a positive note: my S5 is much more responsive than my S3 and the screen brightness is awesome! I was just outside in the sun and could read emails with no problems. The camera is also a nice upgrade as the S3's camera was horrible. Aside from that it really feels like a nice incremental upgrade, but nothing more.
I'll post an update tonight after recovering etc...
- Cascius

Ok, I have been in Oakland for a few hours now, 3g the whole time, I cycled airplane mode, and now am on LTE for the last 10 min, so it seems like it isn't trying to search for lte after the initial time?

I have the same situation here. LTE only stays for a few minutes and then goes to sleep until it decides to wake up (whenever it feels like). I don't think speaking to Sprint will solve anything. It will be a while before we can see Spark in action, I think.

The problems lie with Sprint Spark. My S4 & Note 3 have great reception. All spark devices i activate barely get 1 bar. Its horrible. But its because of the bands they have the devices default on. They are trying to take less strain off of the current LTE single band and equal it out to all 3. Or just the 2 depending on your location.

This isn't a phone issue, rather a Network issue
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