Anyone else having terrible mobile data performance? - AT&T LG G3

I've been with ATT for a tear bow. I had the S4 before this G3. On my S4 I would have LTE most places around my town. Since getting my G3 I rarely get LTE. When I do get LTE it doesn't hold on to that connection very long.
Yesterday I was trying to look something up and I was on Edge (3g) and it was taking forever, so I grabbed my wife's S5 and it was on LTE (also on ATT) and the internet worked great.
Are the radios in this phone just that bad? I'm going to get a new Sim card today to see if that can fix the issue, I'm hesitant to return the phone for another because I'll probably get a refurb and my luck with refurb cell phones hasn't been good

atistang said:
I've been with ATT for a tear bow. I had the S4 before this G3. On my S4 I would have LTE most places around my town. Since getting my G3 I rarely get LTE. When I do get LTE it doesn't hold on to that connection very long.
Yesterday I was trying to look something up and I was on Edge (3g) and it was taking forever, so I grabbed my wife's S5 and it was on LTE (also on ATT) and the internet worked great.
Are the radios in this phone just that bad? I'm going to get a new Sim card today to see if that can fix the issue, I'm hesitant to return the phone for another because I'll probably get a refurb and my luck with refurb cell phones hasn't been good
Click to expand...
Click to collapse
compared to my wife's m8 my g3 gets as good or better signal in my area.

Hmm... I hope its just the Sim card then. They did give me a new one

Radio's suck. Been mentioned a million times, plus LG is infamous for have serious programming software issues.allot of times you have to put it in airplane modethen back on to get it to lock on anything ...kinda garbage, it's too bad cause I love the phone.
Sent from my LG-D850 using XDA Free mobile app

blaker13 said:
Radio's suck. Been mentioned a million times, plus LG is infamous for have serious programming software issues.allot of times you have to put it in airplane modethen back on to get it to lock on anything ...kinda garbage, it's too bad cause I love the phone.
Click to expand...
Click to collapse
I've had my phone for a little over a month now and it's been running great until a few days ago when I noticed the reception was really low in places that I normally get full bars. Not sure what the issues is.

Hmm... This could be a deal breaker if it keeps up
I feel like I'm back on sprint again

blaker13 said:
Radio's suck. Been mentioned a million times, plus LG is infamous for have serious programming software issues.allot of times you have to put it in airplane modethen back on to get it to lock on anything ...kinda garbage, it's too bad cause I love the phone.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
So is there anything I can do on my end to fix the issue?

so i got a new sim card, lets see how this goes

I have bad reception at home but can still get 12mb down on LTE. Downtown I get 35 down and 17 up with 4 bars. Signal can't penetrate the brick at home. I drop calls constantly. I'm about to pick up a microcell but data is great.
Much better than Sprint in my area. My Sprint GS5 radio is real garbage. Kills the battery too. The Sprint variant of the GS5 is horrible with Spark.
You may have a lemon radio in your phone.

I'm wondering that, I'd hate to get a refurb and fine out it performs the same

atistang said:
so i got a new sim card, lets see how this goes
Click to expand...
Click to collapse
I got a new sim yesterday also. not looking like it's making much of a difference. I can't get full bars unless i'm out on the street. I used to get full bars in my office, relatively close to a window.
Don't really want to trade this if for a refurb to have the same thing.
Is the antenna on the back of the battery case? or is that just a 'booster'?

atistang said:
I've been with ATT for a tear bow. I had the S4 before this G3. On my S4 I would have LTE most places around my town. Since getting my G3 I rarely get LTE. When I do get LTE it doesn't hold on to that connection very long.
Yesterday I was trying to look something up and I was on Edge (3g) and it was taking forever, so I grabbed my wife's S5 and it was on LTE (also on ATT) and the internet worked great.
Are the radios in this phone just that bad? I'm going to get a new Sim card today to see if that can fix the issue, I'm hesitant to return the phone for another because I'll probably get a refurb and my luck with refurb cell phones hasn't been good
Click to expand...
Click to collapse
I've had the AT&T G3 since July 18th with no problems. My old G-note would not pick up LTE in my office at work but I get LTE with this phone. No dropped calls and super fast data. I live in northern VA outside DC so LTE is really good here.

I just realized I'm being throttled... May data has sucked last few days also lol... I'm at crawling speeds
Sent from my LG-D850 using XDA Free mobile app

pekohl said:
I got a new sim yesterday also. not looking like it's making much of a difference. I can't get full bars unless i'm out on the street. I used to get full bars in my office, relatively close to a window.
Don't really want to trade this if for a refurb to have the same thing.
Is the antenna on the back of the battery case? or is that just a 'booster'?
Click to expand...
Click to collapse
as far as bars go mine seems just about right, but it does lose service a bit more than my S4 did. sometimes my wife and i will both have 3 or 4 bars and she will have LTE and i will be on EDGE or 4G

Absolutely love the device as a smartphone, but unfortunately suffer from the same issues as the rest of you here.
Loses signal where other ATT devices do not, drops LTE for HSPA or EDGE where other devices stay on LTE.
Really hoping the crappy radio can be fixed with a firmware update, and that it isn't a hardware design flaw...

atistang said:
as far as bars go mine seems just about right, but it does lose service a bit more than my S4 did. sometimes my wife and i will both have 3 or 4 bars and she will have LTE and i will be on EDGE or 4G
Click to expand...
Click to collapse
Not sure what if anything changed, possibly something with the network but now I get full bars at my desk, where yesterday I wasn't. I know this isn't very scientific but now I get full bars in the same seat where for the last week I've been down 1 or 2. I didn't think to run a speedtest before but it looks good now, 18.4 down and 10 up.
http://www.speedtest.net/my-result/a/960846859

Sentrix27 said:
Absolutely love the device as a smartphone, but unfortunately suffer from the same issues as the rest of you here.
Loses signal where other ATT devices do not, drops LTE for HSPA or EDGE where other devices stay on LTE.
Really hoping the crappy radio can be fixed with a firmware update, and that it isn't a hardware design flaw...
Click to expand...
Click to collapse
I'm holding out for an OTA to see if it gets any better before I bite the bbullet and get a refurb
pekohl said:
Not sure what if anything changed, possibly something with the network but now I get full bars at my desk, where yesterday I wasn't. I know this isn't very scientific but now I get full bars in the same seat where for the last week I've been down 1 or 2. I didn't think to run a speedtest before but it looks good now, 18.4 down and 10 up.
http://www.speedtest.net/my-result/a/960846859
Click to expand...
Click to collapse
That's weird
I feel like mine holds onto LTE better than with the old sim

atistang said:
I'm holding out for an OTA to see if it gets any better before I bite the bbullet and get a refurb
Click to expand...
Click to collapse
I also forgot to mention that when I had my Sim swapped out that ISIS (Did they change the name because now it says ' Soft Card') doesn't work. When I launch the Soft Card (Isis) app it says that i need an enhanced SIM. So it looks like I have to go back to AT&T to get yet another SIM.

atistang said:
I'm holding out for an OTA to see if it gets any better before I bite the bbullet and get a refurb
Click to expand...
Click to collapse
Of another G3? I wouldn't waste time doing that. Sounds like they're all the same radio-wise.
Waiting on an OTA too... but if nothing comes, I will jump ship to another device altogether. One with a competent radio.

Sentrix27 said:
Of another G3? I wouldn't waste time doing that. Sounds like they're all the same radio-wise.
Waiting on an OTA too... but if nothing comes, I will jump ship to another device altogether. One with a competent radio.
Click to expand...
Click to collapse
I want to root and try to change this in the build prop.
Permanent LTE Option
# default value is 9
ro.telephony.default_network=12
Part of me thinks it will help
I believe this makes the phone hang onto an LTE connection as long as possible

Related

Those with signal issues

I was having signal issues in areas with less then 3 bars for the most part. Sometimes I would randomly lose service for a few seconds here and there. My calls where dropped or the caller would cut in and out during the conversation. If your having similar issues then your phone is most likely defective.
I just got a refurbished SGS3 from Verizon and the radio works flawless compared to my VRALF2 purchased in July. I would suggest calling Verizon and complaining if your having similar problems because my phone was defective.
Software problems
Not sure how you can conclude it was your phone. Unless you tried the new radio on your old phone before swapping. Otherwise you are comparing apples to oranges.
Sent from my SCH-I535 using xda app-developers app
No actually Hardware problem, most likely the radio itself.
xceebeex said:
Not sure how you can conclude it was your phone. Unless you tried the new radio on your old phone before swapping. Otherwise you are comparing apples to oranges.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Ive been around the block here at xda so i know phone software and flashing. Software wise I tried it all.
I'm glad these radio issues haven't plagued the vzw sgs3 like they have the vzw gnex. Getting my S3 tomorrow. Hoping I get a good one, but my chances are way better with this phone than doing the refurb constant receive and send back like my g/f's Gnex. She went through 3 with radio issues before we got a good one.
got556 said:
I'm glad these radio issues haven't plagued the vzw sgs3 like they have the vzw gnex. Getting my S3 tomorrow. Hoping I get a good one, but my chances are way better with this phone than doing the refurb constant receive and send back like my g/f's Gnex. She went through 3 with radio issues before we got a good one.
Click to expand...
Click to collapse
I'm guessing it just a quality control issue. My girlfriend has the Moto Razor which has an great radio in it and she never had signal issues. I was beginning to think that the radio in the GS3 was just terrible. After some time with this new phone its right on par with the razor as far as call quality. Her razor still has the slight edge when it comes to signal strength.
Moto will always have the edge for the forseeable future on radio quality/reception. (notwithstanding the bionic....lol (but that was software IMHO)).
My razr's always had a better signal than any Sammy phone I've had. My HTC radios have always been pretty good also. Lets face it, Samsung's radios are their weakest link IMHO.
got556 said:
Moto will always have the edge for the forseeable future on radio quality/reception. (notwithstanding the bionic....lol (but that was software IMHO)).
My razr's always had a better signal than any Sammy phone I've had. My HTC radios have always been pretty good also. Lets face it, Samsung's radios are their weakest link IMHO.
Click to expand...
Click to collapse
100% agree.
Sent from my SCH-I535 using xda app-developers app
I'm new here, so first of all: Hi Guys!!!
I got some Issues with the radio, too. So I tried some different baseband versions with nearly no result
I currently use the LH1 baseband. Since some days I own 2 SIM's from 2 different Providers (Vodafone & T-Mobile).
Unfortunatly I only have an old Nokia N97 for Comparsion, but that doesnt matter atm.
What I've tried to figure out was, whats the source for this Issue - the phone, the provider or the baseband.
Well, I tried both SIM's in both devices and tried a few basebands for the SGS3, with the result that I got a little better Signal with Vodafone SIM and LH1-basband, than with the same baseband and T-Mobile SIM.
T-Mobile: about -105dBm
Vodafone: about -95dBm
The Signal-Strengh on the N97 is nearly identic with both SIM's.
So my final result is:
Baseband on the SGS3 sucks but can be changed to may get some better signal strengh specific for each provider!
Lets wait what official JB will change.
I just got my galaxy and where i live its a really hard to get signal area, but i have own the rezound , regular razr n maxx , galaxy nexus , and the lg and all get good service just tried this galaxy where i live at and lost 2 drop calls and text messages come as errors and thats in stock within. The first 30 minutes owning the phone like wtf
Sent from my SCH-I535 using Tapatalk 2
aalopez10 said:
I just got my galaxy and where i live its a really hard to get signal area, but i have own the rezound , regular razr n maxx , galaxy nexus , and the lg and all get good service just tried this galaxy where i live at and lost 2 drop calls and text messages come as errors and thats in stock within. The first 30 minutes owning the phone like wtf
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Its probably a little early to tell. I had my phone for 30 days before i ruled out everything but the phone itself. But I had those exact problems with mine as well.
Things that i checked for right away.
Network/Tower issue
4G Sim card
Different modem software ( I tried all 3)
Factory Reset
Different Kernels
toy028 said:
I was having signal issues in areas with less then 3 bars for the most part. Sometimes I would randomly lose service for a few seconds here and there. My calls where dropped or the caller would cut in and out during the conversation. If your having similar issues then your phone is most likely defective.
I just got a refurbished SGS3 from Verizon and the radio works flawless compared to my VRALF2 purchased in July. I would suggest calling Verizon and complaining if your having similar problems because my phone was defective.
Click to expand...
Click to collapse
I am on my forth Galaxy S3 for call and data dropping. I use my phone mostly at the same 2 locations, work and home and my data drops constantly on all 4 phones. I have had the sim replaced twice. I have 4 lines on my account one of which is a Droid Razr which was handed down to my girlfriend. I can't recall ever having a dropped call or data with that phone. We were in the Vons grocery store Sunday and we both wanted to d/l the Vons app. It took her less than a minutes on the Razr. It took me almost 19 min and the app is less than 2mb. My phone is still stock. Its a beautiful phone but I'm really starting to hate it.
Maybe I spoke too soon about radios not plaguing this phone. LOL.
Get mine today. I'll have an iphone 4s and gnex to compare dBm and asu numbers. (Scratch that....can't find that info on the iphone (g/f's phone)) (found how to do it....not messing with it while she's using it)
Right now my Gnex is at -87 dBm and 53 asu and I am in a very strong 4G area.
Yeah im having dropped call issues then the phone says lost service and then no sim card detected then new sim card detected and then it gets signal back. The messages the phone displays are not exactly what i stated but similar. I talked to some vzw rep on the phone and she said that i am on the edge of the 4g service area. And that 4g is fairly new where I live. Should that affect my calls though?
Btw i had a htc incredible 1 and it never gave me those issues...i feel as though the speakers were better on the incredible too.
Sent from my SCH-I535 using xda app-developers app
equisbox said:
Yeah im having dropped call issues then the phone says lost service and then no sim card detected then new sim card detected and then it gets signal back. The messages the phone displays are not exactly what i stated but similar. I talked to some vzw rep on the phone and she said that i am on the edge of the 4g service area. And that 4g is fairly new where I live. Should that affect my calls though?
Btw i had a htc incredible 1 and it never gave me those issues...i feel as though the speakers were better on the incredible too.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Just keep calling back. Tell them you stayed at a friends house that has great 4G service for a few days or something similar. They gave me the same excuses. What helped me is that there are two other people in the house on the same plan that have 4G phones and they haven't dropped any calls. You have to be persistent and almost demand what you want sometimes but do it as nice and respectful as possible.
well i'll post the other side of this....I had horrible signal issues, tried replacing SIM, no luck. got new phone sent out, same problem. Coming form galaxy nexus with no probs. Calls drop, drop only parts of audio then come back etc. I am in the same places I have been for the past 6 or so years and never had problems until this phone. Can't get signal in my basement or my office, neither of which haev been a problem in the past. so if a new phone fixed it for you, consider yourself lucky.
btw what is a good signal in terms of dbm? in between work/home mine stays in between -90 to -120
I have had my SGIII for a few weeks now and also notice a lack of 4G strength, and I am in NYC. I am coming from the Droid Charge. I am holding off on doing anything until the JB update, if it comes within a reasonable amount of time...i.e. within the next month or so.
Basically, ALL Saumsung radios suck.
My old Rezound has a MUCH MUCH better radio than either my G3 or my Wife's Droid Charge.
I am talking about actual use, not how many signal bars are showing etc....
jmorton10 said:
Basically, ALL Saumsung radios suck.
My old Rezound has a MUCH MUCH better radio than either my G3 or my Wife's Droid Charge.
I am talking about actual use, not how many signal bars are showing etc....
Click to expand...
Click to collapse
hmmm...my issue with the Charge was not so much the 'top-end speed' of the radio, which was really good when in a good area, but rather the 'glitchiness or bugginess' when switching network areas, or with certain applications. For instance, I commute on the train to NYC every day from a dominant 3G area. When the train would switch into the 4G covered area, the radio would not automatically switch over to 4G until I would either do the airplane mode trick (which worked most of the time), or I would outright have to reboot. For the rare times it WOULD switch over automatically, the speed would be terrible until I airplaned or rebooted it as above...I am sure as hell hoping I don't have these issues with the SGIII...

[Q] Constant Loss of Signal (Sprint)

Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?
TempeDuck said:
Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?
Click to expand...
Click to collapse
I don't "think" I've had LOS... but if I notice it over the next couple days I'll let you know.
jell3d said:
I don't "think" I've had LOS... but if I notice it over the next couple days I'll let you know.
Click to expand...
Click to collapse
Sweet, thanks
Yes, I was just about to create a thread asking the same thing. The signal icon turns to an empty triangle randomly for no more than a minute. It's been happening all day =/
The phone is locked and 3G is working. Not sure about LTE just yet.
Edit: Here's a pic (lasted ~30 seconds)
http://i.imgur.com/mS4EUgd.jpg
Sent from my Nexus 5
I think it's because the N5 just has terrible reception in general. I get 1 LTE bar in areas where my Moto X used to get full LTE bars.
KiNG OMaR said:
I think it's because the N5 just has terrible reception in general. I get 1 LTE bar in areas where my Moto X used to get full LTE bars.
Click to expand...
Click to collapse
I'm not sure because it'll drop when I have full bar 3G.
Sent from my Nexus 5
Cheater912 said:
I'm not sure because it'll drop when I have full bar 3G.
Sent from my Nexus 5
Click to expand...
Click to collapse
I have experienced random signal drops, even when I have full bars. It might only happen when it's switching between LTE/HSPA, but I haven't really payed attention.
Sprint is doing a lot of backend tweaking to support the Nexus 5s. Lots of performance changes hour by hour as they try and set up the network to allow unlocked Nexus phones.
First time allowing a phone on their network that's not sold them so these are all part of the growing pains. Just keep giving Sprint productive feedback so they can iron out the issues.
I went to the online chat and the guy apparently "refreshed the network and fixed the glitch." I thought he was full of ****, but I haven't lost bars yet ^.^
Edit: never mind, he was full of ****...
Sent from my Nexus 5
Cheater912 said:
I went to the online chat and the guy apparently "refreshed the network and fixed the glitch." I thought he was full of ****, but I haven't lost bars yet ^.^
Edit: never mind, he was full of ****...
Sent from my Nexus 5
Click to expand...
Click to collapse
I have been having the same problem at work and I can trace it to switching between network types. LTE to 3G to 1x. At home I'm good to go. I think it may be because Sprint installed a micro cell in our building and it's not LTE compatible.
Sent from my Nexus 5 using Tapatalk
Might just be a not so great radio software/firmware at the moment. Most likely future updates will make it better. Now, that doesn't help you in the interim but that's most likely it.
my worst fear.. LG's are notorious for dropping signal. I know this because my old LG Optimus G did it, and many others had this problem as well. You can google or look at my old posts.
I ran a Network Signal Pro log last night and it was a constant signal/no signal. Not sure if it was just voice or voice and date. I have attached it, if someone who knows how to read that better than me could look at it that would be great. I'm running another log right now, will be 60 minutes with a 30 poling rate. I'll post that later. The signal is pretty weak since I am in a hangar at an airport. So we will see how it is.
TempeDuck said:
Is anyone anyone else constantly losing and regaining signal? I just noticed it once I got home from work. I'm unlocked and rooted. I updated the PRL and profile. I noticed the signal lose after this, but I wasn't paying much attention before I got home.
Anyone have any advise before I RMA this thing?
Click to expand...
Click to collapse
I'm having this issue -
http://forum.xda-developers.com/showthread.php?t=2516543
I thought it was a bad sim/the fact that sprint doesn't even recognize the device. I plan on waiting until the 8th to take any action personally.
lilotimz said:
Sprint is doing a lot of backend tweaking to support the Nexus 5s. Lots of performance changes hour by hour as they try and set up the network to allow unlocked Nexus phones.
First time allowing a phone on their network that's not sold them so these are all part of the growing pains. Just keep giving Sprint productive feedback so they can iron out the issues.
Click to expand...
Click to collapse
Why should any "tweaking' be required? GSM networks have let on all phones for years. It would seem that once Sprint allows a phone on the network, it should be in the same position as a GSM network with respect to phones that it did not sell.
Also OP, do you mind providing your general location?
Here is the next log. Never lost a connection.
The only difference I see here is EVDO A at work vs EHRPD at home. Wonder if that is part of the issue?
Juiceboxxhero said:
Also OP, do you mind providing your general location?
Click to expand...
Click to collapse
Home is near 48th St and Elliot Rd in Phoenix and work is at Sky Harbor Airport.
TempeDuck said:
Here is the next log. Never lost a connection.
The only difference I see here is EVDO A at work vs EHRPD at home. Wonder if that is part of the issue?
Home is near 48th St and Elliot Rd in Phoenix and work is at Sky Harbor Airport.
Click to expand...
Click to collapse
Ah - other side of the country. Didn't see you had it in your profile as well, my bad.
Other side of the country which makes me nervous that it's not a sprint issue - I'm in Detroit near campus martius and still having similar issues.
it isn't only Sprint, it happens in Rogers and Fido in Canada as well. So I believe it is LG
dicecuber said:
it isn't only Sprint, it happens in Rogers and Fido in Canada as well. So I believe it is LG
Click to expand...
Click to collapse
I feel it may be a sprint issue only due to it constantly losing connection of EHRPD but it being fine now that I on on EVDO A at work. It is the same radio and antenna for EHRPD and EVDO A, right?
I'm going to Salt Lake City this weekend, I'll have to see how it preforms there.

[Q] LTE not working

Hi, I just got my S5 today and have been having quite a few problems. First one was that Best Buy forgot a step: activating my device... They're so incompetent... lol
So anyway, after multiple talk with Sprint I now have everything working but LTE. My S3 could pick up the LTE network when I was home this morning, but my S5 can't seem to ever connect to LTE. Of course I went to check the settings and the option CDMA/LTE is selected.
Anyone has any suggestion?
Thanks,
- Cascius
Not sure what's going on but my S4 signal was 10x's better... My daughter now uses it and she has full lte service and I'm barely picking up 3G... Contacted sprint and they are telling me to bring it in for possibly a defective antenna...
Sent from my SM-G900P using XDA Premium 4 mobile app
cascius said:
Hi, I just got my S5 today and have been having quite a few problems. First one was that Best Buy forgot a step: activating my device... They're so incompetent... lol
So anyway, after multiple talk with Sprint I now have everything working but LTE. My S3 could pick up the LTE network when I was home this morning, but my S5 can't seem to ever connect to LTE. Of course I went to check the settings and the option CDMA/LTE is selected.
Anyone has any suggestion?
Thanks,
- Cascius
Click to expand...
Click to collapse
Hmmm... I'm connecting just fine. If you're having trouble with LTE in an area you know had it, try update PRL/Profile firstly. See if thatfoxes. If not, I would highly recommend just Factory Wipe and Wipe Cache since still early before development goes underway. Easy to reset up. I did and seemed to clear up any and all my issues at first.
I have not been able to connect to LTE either. After a reboot, it says LTE but then the antenna turns off and comes back on in 3G. If I go into the Sprint Zone app and try to test the 4G, it tells me to turn it on in the settings and never does a test. My wife's current S3 has no problem with LTE and the Sprint Zone test of 4G seems to work. I plan on going to a local store today and see about the problem.
I tried a data reset, cache wipe, PRL/profile update and no improvements.
It's a network issue with your area. This was a big problem for me when the nexus 5 came out. It's because of the new tri-band devices and sprints network not being updated. There is a a big article about it on s4gru. Trust me it's not your phone. That's why it connects to Lte for a split second and then goes to 3g. U just have to wait for sprint to update the towers in your area
Sent from my Nexus 5 using XDA Premium 4 mobile app
Refer here http://forum.xda-developers.com/showthread.php?t=2712240
Sent from my SM-G900P using Tapatalk
I am having the same issue of not connecting to LTE. I bought the phone yesterday. I am in the Atlanta area if that matters. I am very pissed BC I sold my S4 back to Best buy so now I'm stuck with an S5 that cannot connect to LTE.
Sent from my SM-G900P using xda app-developers app
Same thing here in San Francisco, but my gs4 was having connection issues too, not cool, I will try a factory reset later to see if that has any effect, but if it is a tower issue then that won't fix it, not cool
evilbeef54 said:
Same thing here in San Francisco, but my gs4 was having connection issues too, not cool, I will try a factory reset later to see if that has any effect, but if it is a tower issue then that won't fix it, not cool
Click to expand...
Click to collapse
Whats weird is that I can update PRL and LTE will pop up and stay connected anywhere from a few seconds to minutes.
Sent from my SM-G900P using xda app-developers app
unrooted, factory restore, updated everything...
no luck
i can cycle airplane mode on and off and LTE will be up a few seconds then goes away again, so yeah sounds like definitely a sprint issue, not cool
evilbeef54 said:
unrooted, factory restore, updated everything...
no luck
i can cycle airplane mode on and off and LTE will be up a few seconds then goes away again, so yeah sounds like definitely a sprint issue, not cool
Click to expand...
Click to collapse
i would go to a sprint store and try their floor model
if that doesn't work, its an issue with the network in your area
this article explains the hiccups being caused with LTE with spark updates
http://s4gru.com/index.php?/topic/5001-breaking-band-tri-band-lte-ecsfb-issues-thread/
eyecon82 said:
i would go to a sprint store and try their floor model
if that doesn't work, its an issue with the network in your area
this article explains the hiccups being caused with LTE with spark updates
http://s4gru.com/index.php?/topic/5001-breaking-band-tri-band-lte-ecsfb-issues-thread/
Click to expand...
Click to collapse
Just checked out the floor model in the Sprint store.... same thing I cycled airplane mode it saw 4g then lost it, do yeah I guess we just have to sit and wait, surprising that I'm in the San Fran bay area and can't get 4g. Any details on when this will be fixed?
evilbeef54 said:
Just checked out the floor model in the Sprint store.... same thing I cycled airplane mode it saw 4g then lost it, do yeah I guess we just have to sit and wait, surprising that I'm in the San Fran bay area and can't get 4g. Any details on when this will be fixed?
Click to expand...
Click to collapse
no clue
at least you know its not your phone, and rather it is a network issue
Alright here's an update on my end: I get LTE in some areas, but not others (even though my S3 did)
- San Francisco: No luck in any neighborhood i tried... (PS I live in SF so this really isn't good)
- Napa (and highway 80 on the way there): LTE signal most of the way. (only 2-3 bars most of the time, but still, LTE!)
- Mountain View (where i work): LTE with full bars.
My take so far: the problem doesn't come from our phones but rather from the status of those towers. The fact that Napa's network would be better than SF is extremely surprising and disappointing to me to say the least.
Now here are a couple questions:
On my S3, doing update PRL or Profile would have a confirmation/successful popup. On the S5, it just shows a quick "Initializing application" and nothing happens. Are you guys also having the same issue?
Anyway, those are my findings so far. I've been a loyal Sprint customer since 1999, and at this point I might return the phone and cancel my contract in favor for Tmobile or ATT...
Oh well...
cascius said:
Alright here's an update on my end: I get LTE in some areas, but not others (even though my S3 did)
- San Francisco: No luck in any neighborhood i tried... (PS I live in SF so this really isn't good)
- Napa (and highway 80 on the way there): LTE signal most of the way. (only 2-3 bars most of the time, but still, LTE!)
- Mountain View (where i work): LTE with full bars.
My take so far: the problem doesn't come from our phones but rather from the status of those towers. The fact that Napa's network would be better than SF is extremely surprising and disappointing to me to say the least.
Now here are a couple questions:
On my S3, doing update PRL or Profile would have a confirmation/successful popup. On the S5, it just shows a quick "Initializing application" and nothing happens. Are you guys also having the same issue?
Anyway, those are my findings so far. I've been a loyal Sprint customer since 1999, and at this point I might return the phone and cancel my contract in favor for Tmobile or ATT...
Oh well...
Click to expand...
Click to collapse
yeah i am getting really upset with sprint too, been with them since 2001, i like my plan, but i have the same results as you in the same areas, no luck in San Fran, oakland, or dublin, tempted to go to verizon but i dunno, i like the unlimited data... but if i am gonna be stuck in 3G then there is no use
and the prl update should still have the conformation screen, i get it on mine
evilbeef54 said:
yeah i am getting really upset with sprint too, been with them since 2001, i like my plan, but i have the same results as you in the same areas, no luck in San Fran, oakland, or dublin, tempted to go to verizon but i dunno, i like the unlimited data... but if i am gonna be stuck in 3G then there is no use
and the prl update should still have the conformation screen, i get it on mine
Click to expand...
Click to collapse
Oooooh, thanks for the PRL information. I think a recovery is indeed needed. I also forgot to mention that I keep getting a notification that there is a software update. When I click nothing happens... Then i go to settings, system update, and i get a message saying I'm up to date... Pfff... LOL
Regarding switching to Verizon: don't! With work I had an iPhone 5 on Verizon and it was actually worse than Sprint. (At least in the Bay Area)
We now have upgraded to iPhone 5S on ATT and it's definitely better. I've read that TMobile is pretty good too, but have no experience of my own.
Anyway, on a positive note: my S5 is much more responsive than my S3 and the screen brightness is awesome! I was just outside in the sun and could read emails with no problems. The camera is also a nice upgrade as the S3's camera was horrible. Aside from that it really feels like a nice incremental upgrade, but nothing more.
I'll post an update tonight after recovering etc...
- Cascius
Ok, I have been in Oakland for a few hours now, 3g the whole time, I cycled airplane mode, and now am on LTE for the last 10 min, so it seems like it isn't trying to search for lte after the initial time?
I have the same situation here. LTE only stays for a few minutes and then goes to sleep until it decides to wake up (whenever it feels like). I don't think speaking to Sprint will solve anything. It will be a while before we can see Spark in action, I think.
The problems lie with Sprint Spark. My S4 & Note 3 have great reception. All spark devices i activate barely get 1 bar. Its horrible. But its because of the bands they have the devices default on. They are trying to take less strain off of the current LTE single band and equal it out to all 3. Or just the 2 depending on your location.
This isn't a phone issue, rather a Network issue
-Sent from Tapatalk

Metro PCS Signal Issue (Brooklyn Area)

My friend purchased a new 1+1 and is having issues obtaining a good signal in his basement apartment in Brooklyn. I was wondering if anyone else in the NY area that may be in a basement area is experiencing these issues on MetroPCS.
Also does anyone have a good wifi based calling app that works well. He has tried Uber and Viber I believe but had issues with both. Any help would be appreciated and he is running full stock no root.
I understand that in a basement not all carriers operate well but just trying to see if anyone out there has a solution that I have not been able to find. If not there will be a 1+1 for sale... LOL
Thanks in advance
Can't speak for MetroPCS but since they're pretty much with T-Mobile. I live in Brooklyn and don't have any difficulties obtaining signal in my basement.
I'm not sure if it would even help if he switched to T-Mobile since they're pretty much the same company.
zephiK said:
Can't speak for MetroPCS but since they're pretty much with T-Mobile. I live in Brooklyn and don't have any difficulties obtaining signal in my basement.
I'm not sure if it would even help if he switched to T-Mobile since they're pretty much the same company.
Click to expand...
Click to collapse
We are going to try that today since my boy who is on T-Mobile is getting his phone today. He is going to go over there and check it out. The difference is of course T-Mobile has priority on the towers and not sure where MetroPCS falls in with the other MVNO's as far as priority for the towers.
He had an old LG 770 or something that apparently worked great but it was also a MetroPCS specific phone
playya said:
We are going to try that today since my boy who is on T-Mobile is getting his phone today. He is going to go over there and check it out. The difference is of course T-Mobile has priority on the towers and not sure where MetroPCS falls in with the other MVNO's as far as priority for the towers.
He had an old LG 770 or something that apparently worked great but it was also a MetroPCS specific phone
Click to expand...
Click to collapse
Wow lol your friends sure have a lot of invites .... if they're now starting to get T-Mobile and want a good plan, they should get the T-Mobile $30 plan. 100 minutes, unlimited text, 5GB of high speed data. Its a bummer that the 7 day trial for TMo the iphone uses a nano.. if he has a adapter, he can use the adapter to turn the nano to a micro and then put it in the opo.
zephiK said:
Wow lol your friends sure have a lot of invites .... if they're now starting to get T-Mobile and want a good plan, they should get the T-Mobile $30 plan. 100 minutes, unlimited text, 5GB of high speed data. Its a bummer that the 7 day trial for TMo the iphone uses a nano.. if he has a adapter, he can use the adapter to turn the nano to a micro and then put it in the opo.
Click to expand...
Click to collapse
Wow do they really use a nano because thats exactly what I told him to do but like I said we will be testing it out on T-Mobile later today. He actually purchase a signal booster and I have no idea why. I would simply try different companies since most are month to month now.
Hold on one of my friends just did that and got the Iphone on Monday. He said it was an Iphone 5s that was sent to him for testing. That has a nano?
playya said:
Wow do they really use a nano because thats exactly what I told him to do but like I said we will be testing it out on T-Mobile later today. He actually purchase a signal booster and I have no idea why. I would simply try different companies since most are month to month now.
Hold on one of my friends just did that and got the Iphone on Monday. He said it was an Iphone 5s that was sent to him for testing. That has a nano?
Click to expand...
Click to collapse
Yeah Apple standardly uses Nano-SIMs... he can buy a Nano to Micro SIM adapter. Thats weird that he bought a signal booster, T Mobile usually supplies you one for free if you fulfill certain criteria when it comes to having 1 bar of signal or something like that.
SIM Nano-SIM
Click to expand...
Click to collapse
http://www.gsmarena.com/apple_iphone_5s-5685.php
Nano-SIM
iPhone 5s is not compatible with existing micro-SIM cards
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Click to collapse
https://www.apple.com/iphone-5s/specs/
zephiK said:
Yeah Apple standardly uses Nano-SIMs... he can buy a Nano to Micro SIM adapter. Thats weird that he bought a signal booster, T Mobile usually supplies you one for free if you fulfill certain criteria when it comes to having 1 bar of signal or something like that.
http://www.gsmarena.com/apple_iphone_5s-5685.php
https://www.apple.com/iphone-5s/specs/
Click to expand...
Click to collapse
Yea I was just reading up on it now. Not an Iphone guy at all so I was not sure but I saw that its different. Well my boy will have to change his sim card today....
playya said:
Yea I was just reading up on it now. Not an Iphone guy at all so I was not sure but I saw that its different. Well my boy will have to change his sim card today....
Click to expand...
Click to collapse
Or a adapter if he goes into a phone shop, they should carry them there. Its really weird too because when I powered on my OPO with the tmobile sim, it defaulted to metropcs apn instead of the tmo 4g apn so he should watch out for that as well
zephiK said:
Or a adapter if he goes into a phone shop, they should carry them there. Its really weird too because when I powered on my OPO with the tmobile sim, it defaulted to metropcs apn instead of the tmo 4g apn so he should watch out for that as well
Click to expand...
Click to collapse
Yeah so did mine but I did not even know it was an issue till I started messing around with stuff. I got signal and was able to make calls. I changed it in both Hangouts and Mobile Networks
Edit: I am on T-Mobile as well and it works fine for me
playya said:
We are going to try that today since my boy who is on T-Mobile is getting his phone today. He is going to go over there and check it out. The difference is of course T-Mobile has priority on the towers and not sure where MetroPCS falls in with the other MVNO's as far as priority for the towers.
He had an old LG 770 or something that apparently worked great but it was also a MetroPCS specific phone
Click to expand...
Click to collapse
I have T-Mobile and a guy at work always rags me since the merger saying I'm on Metro. I live and work in the Tampa Bay area so both T-Mobile and Metro have 4G/LTE service here. A few co-workers have Metro and I always kill them on speed test. In fact some of them need to walk outside just to make a phone call or download something while I can do it all inside without any loss in service.
In fact the guy who rags me is on Verizon and he now shuts his mouth since I also destroyed his speed test results.
I really just think it has to do with Metro.
bp328i said:
I have T-Mobile and a guy at work always rags me since the merger saying I'm on Metro. I live and work in the Tampa Bay area so both T-Mobile and Metro have 4G/LTE service here. A few co-workers have Metro and I always kill them on speed test. In fact some of them need to walk outside just to make a phone call or download something while I can do it all inside without any loss in service.
In fact the guy who rags me is on Verizon and he now shuts his mouth since I also destroyed his speed test results.
I really just think it has to do with Metro.
Click to expand...
Click to collapse
I agree with you and like I said the test will be done later today but trying to keep him from doing anything crazy till we test. He has to stand in one part of his apartment just to make a call. I would be upset too but then again its a basement.... :laugh:
Its probably on lower priority like what playya said to make people switch over from MetroPCS to T Mobile as they're slowly and slowly reallocating the spectrum to tmo.
http://allthingsd.com/20131206/t-mobile-taps-metropcs-spectrum-to-boost-lte-network-speeds/
Edit: Kinda off topic but found this interesting http://blog.laptopmag.com/tmobile-phones-longer-battery-life
Yea my house in NY was out in Long Island and in my basement there I was still able to get reception and about 20 down speeds while I was there. I even told him to put his phone on Edge but it did not work either. I think/hope a different carrier like T-Mo will solve issue
playya said:
Yea my house in NY was out in Long Island and in my basement there I was still able to get reception and about 20 down speeds while I was there. I even told him to put his phone on Edge but it did not work either. I think/hope a different carrier like T-Mo will solve issue
Click to expand...
Click to collapse
Lets hope so too. Looking forward to hearing the results
@zephiK No luck with T-Mobile and basement. It seems the antenna does not like his basement with MetroPCS or T-Mobile
Thats a bummer did he try the signal booster? Does he have any windows in the basement?
zephiK said:
Thats a bummer did he try the signal booster? Does he have any windows in the basement?
Click to expand...
Click to collapse
He ordered it and is waiting for it to come to him. Yes he has windows but still an issue. I see a lot of complaints in reference to signal strength on here. I dont suffer from any of these issues
playya said:
He ordered it and is waiting for it to come to him. Yes he has windows but still an issue. I see a lot of complaints in reference to signal strength on here. I dont suffer from any of these issues
Click to expand...
Click to collapse
Same here. The only thing I can think of is that there are a lot of walls and not a lot of windows so signal is hard to penetrate. Does he get LTE speeds as well? Too bad the T Mobile Take Action page is down, it was a page to note down complaints on signal.

US T-Mobile

So I have bought a HTC u11 plus and should get it today. What I have done the past week is check my bands at the places I visit most. And while driving. I used lte discovery app to help me with this and some Google searches. In my findings band 2 is hardly used when I am at home or driving. My 1+5 is always on band 4 or 12. At home is the only place where it is on band 2 but it switches to 4 and uses this mostly but I use wifi calling at home due to coverage sucking at my house. I did a Google search on band 2 and it is not very good around my areas. So people with TMobile USA should be fine to get this phone and use here. Also my cousin has a HTC 10 from overseas which has less bands enabled and has never had an issue with lte or call connection with TMobile. Once I get the phone I will do more testing for TMobile folks. Let me know your results if you have any.
cameljockey1 said:
So I have bought a HTC u11 plus and should get it today. What I have done the past week is check my bands at the places I visit most. And while driving. I used lte discovery app to help me with this and some Google searches. In my findings band 2 is hardly used when I am at home or driving. My 1+5 is always on band 4 or 12. At home is the only place where it is on band 2 but it switches to 4 and uses this mostly but I use wifi calling at home due to coverage sucking at my house. I did a Google search on band 2 and it is not very good around my areas. So people with TMobile USA should be fine to get this phone and use here. Also my cousin has a HTC 10 from overseas which has less bands enabled and has never had an issue with lte or call connection with TMobile. Once I get the phone I will do more testing for TMobile folks. Let me know your results if you have any.
Click to expand...
Click to collapse
Any updates, CJ? Thinking about doing this myself, but I worry about that Band 2. Thanks!
R2-Brute said:
Any updates, CJ? Thinking about doing this myself, but I worry about that Band 2. Thanks!
Click to expand...
Click to collapse
Lol i got the notification on this and saw CJ. For a minute i was like is he referring to me? Who the heck is CJ lol i laughed after i figured it out. . Anyway so after having the phone in my hands with all of its beauty and awesomeness. I could not take it anymore. This phone works great if you have a wifi and data connection all the time. But for people who still makes voice phone calls it is the worst.. so bad i put it on ebay yesterday. I got so frustrated the other day. I was trying to make a call and when you do, it drops down to 2g,3g. The call qualty on that is horrible. The calls always dropped and when i did have a good connection the quality was horrible. Half the time i would not get text messages and not everyone uses whats app and that is what i was trying to use because i always will have data. No VOLTE which i missed no WIfi calling which does come in handy. So i kept looking and band 2 does more than LTE I believe that band 2 also deals with AWS which is needed for calling. Man i tried.... i tried to put up with it here in the states. The phone itself is just amazing the Pixel that got away is what i call it. So if you are here in the states Dont buy it unless you have data connection and everyone has like data messaging or calling for a strong data connection. I am really sad and dissapointed at HTC the phone i have been waiting for since the HTC sensation 4g. Hopes this helps.
cameljockey1 said:
Lol i got the notification on this and saw CJ. For a minute i was like is he referring to me? Who the heck is CJ lol i laughed after i figured it out. . Anyway so after having the phone in my hands with all of its beauty and awesomeness. I could not take it anymore. This phone works great if you have a wifi and data connection all the time. But for people who still makes voice phone calls it is the worst.. so bad i put it on ebay yesterday. I got so frustrated the other day. I was trying to make a call and when you do, it drops down to 2g,3g. The call qualty on that is horrible. The calls always dropped and when i did have a good connection the quality was horrible. Half the time i would not get text messages and not everyone uses whats app and that is what i was trying to use because i always will have data. No VOLTE which i missed no WIfi calling which does come in handy. So i kept looking and band 2 does more than LTE I believe that band 2 also deals with AWS which is needed for calling. Man i tried.... i tried to put up with it here in the states. The phone itself is just amazing the Pixel that got away is what i call it. So if you are here in the states Dont buy it unless you have data connection and everyone has like data messaging or calling for a strong data connection. I am really sad and dissapointed at HTC the phone i have been waiting for since the HTC sensation 4g. Hopes this helps.
Click to expand...
Click to collapse
Well, crap. Thank you for conducting the experiment. Yeah, it's the Pixel 2XL WITH an sd card slot, which is what I want, except apparently without Band 2, the thing's hobbled. I was gonna install the Google HDR+ camera app and have it all! Damn.
I got my hopes up because I saw reports of people bringing the Exynos Note 8 over here and getting it to work, but IT has Band 2! Seriously, how tough is it to add these bands! Do people want to sell phones or not?!!
Anyway, thanks again. An answer is an answer, even if it's not the one I was hoping for.
And yeah, if you're reclaiming that term, I completely respect that, but I still gotta go with CJ.
Sucks to hear that. I've been using my HTC U11+ in the Bay Area for about two weeks now and so far it's been absolutely flawless. Not a single issue finding LTE or dropping calls.
Eclipsed830 said:
Sucks to hear that. I've been using my HTC U11+ in the Bay Area for about two weeks now and so far it's been absolutely flawless. Not a single issue finding LTE or dropping calls.
Click to expand...
Click to collapse
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Chund3r said:
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Click to expand...
Click to collapse
If you don’t mind me asking where and which model did you order?
Sent from my iPhone using Tapatalk
JrWriter87 said:
If you don’t mind me asking where and which model did you order?
Click to expand...
Click to collapse
Sorry for the delayed response, but I got it from Amazon. Took about 4-5 days to receive it even though Amazons system said 2 weeks. I also just noticed that it's a decent amount cheaper now as well compared to when I bought it in December by over $100.
HTC U11 Plus (2Q4D100) 6GB / 128GB 6.0-inches LTE Dual SIM Factory Unlocked - International Stock No Warranty (Ceramic Black) https://www.amazon.com/dp/B07849L28F/ref=cm_sw_r_cp_apa_TMqHAbDAA316F
Chund3r said:
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Click to expand...
Click to collapse
I agree with this I've had zero issues so far since getting this phone. Only had it for a day now but prior to I ran LTE Discover on my HTC U11 and saw I very rarely used Band 2 (San Diego). After some digging I saw how Band 2 works on T-Mobile and I'm OK without it. I'll be in Vegas in a week so I'll be curious how it holds up there, though I don't really expect hiccups. The one thing I do want to get back is VOLTE/VOWIFI.
Chund3r said:
I've had the phone since late December and have had the same experience in the greater Baltimore area. Must be different bands/stronger network in our areas.
Click to expand...
Click to collapse
I'm not far from you and I just picked up my U11+ from Swappa. Does this phone actually read "4G LTE" when in LTE service area? I have not seen it yet. I have the Nexus 6 and a Note 5 and both have had that when in and around Maryland. THanks for replying when you do.
LadyDi said:
I'm not far from you and I just picked up my U11+ from Swappa. Does this phone actually read "4G LTE" when in LTE service area? I have not seen it yet. I have the Nexus 6 and a Note 5 and both have had that when in and around Maryland. THanks for replying when you do.
Click to expand...
Click to collapse
No, it just says 4G. However, when using apps such as Speed Test by Ookla, it says I'm connected to "LTE T-Mobile", and the speed test are roughly what I was getting on my previous iPhone 6S Plus.
Chund3r said:
No, it just says 4G. However, when using apps such as Speed Test by Ookla, it says I'm connected to "LTE T-Mobile", and the speed test are roughly what I was getting on my previous iPhone 6S Plus.
Click to expand...
Click to collapse
Thank you. I did install LTE Discovery and was able to get information on what band I am on and more. It keeps flipping back to 'H' loads which is made me wondering what I might be doing wrong if it is not in the phone itself. I am in a strong 4G LTE area for work (base) and home. My Nexus 6 and my Note 5 always read 4G LTE in an area as such. I still love this phone even though it's not 2 weeks old yet.
I'm tempted to get this for an upgrade from my HTC 10. I don't care too much about the dual camera for the HTC 12+, plus I want it in Red which might not even come out in the US. So with the bigger battery 3,900 mah, about $200 less and the red color now. Would this be a good buy if I typically travel around the east coast?
I have one I purchased on a recent trip overseas to Taiwan. My carrier here in the US is Tmobile and I only have connectivity issues in rural areas. Can someone point me to a stock ROM from Tmobile that would be compatible with this phone?
Thanks.

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