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[Q] Speck between glass and screen

I got my tab back from RMA (doa) they replaced the screen and there is now a speck between the screen and glass... I can live with the light bleed but this speck is frikin annoying Its not a dead pixel with the device off it is clearly seen under the glass... HELP i am sooo annoyed and I dont want to rma again! How do you take this thing apart?
Thanks!

You don't want to risk taking the thing apart. If you **** it up it's your fault and Asus will NOT give you free warranty service after the fact.
If you can't live with it you have to call Asus and tell them you want them to fix this. They'll probably tell you to prove that they did this by taking a picture of something that's impossible to take a picture of.
Good luck. Another casualty of ****ty Asus QC and an even ****tier RMA service.

Tubular said:
You don't want to risk taking the thing apart. If you **** it up it's your fault and Asus will NOT give you free warranty service after the fact.
If you can't live with it you have to call Asus and tell them you want them to fix this. They'll probably tell you to prove that they did this by taking a picture of something that's impossible to take a picture of.
Good luck. Another casualty of ****ty Asus QC and an even ****tier RMA service.
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Why do you **** on every thread that has anything to do with with Asus support or QC of these devices?
If you hate the thing, sell it and buy something you like.
sassafras

mmmmmk I rooted so I don't care about warranty... I am pretty good at this stuff... if not I know a guy that is a freakin meticulous electronical surgeon.... he made me new insides of the left button on my g9x mouse when the copper wore out.. if I mess it up he'll fix it. Best part hes fam so he does it for free ;D
Would just like a rough idea before I tear into it.

If you hate the thing, sell it and buy something you like.
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No. (LOL)
I don't hate the TF, I do hate the way service is handled. Your whole post and your line of reasoning is so ****ing flawed it makes me embarassed just to see how embarassing you are. A case of serious contact embarassment. I should sell the TF and I must hate it because I hate how Asus runs things and I hate their QC? Are you stupid or just deficient?
By the way, ****ting on threads would be like what you're doing, making a moronic post that doesn't even begin to answer the OP on a thread, instead you sidetrack the whole discussion. Great job you selfish asshole. I don't "**** on" threads, I tell it like it is. I don't lie about the RMA process or QC, it's the truth (in less than flattering terms) and it's relevant to the OP. Next time you want to send me a love letter go do it by PM instead of hijacking another persons thread.
mmmmmk I rooted so I don't care about warranty...
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You can unroot it and "preserve" that warranty. This isn't really a good reason to go ahead and rip through it.
I am pretty good at this stuff...
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Sounds good until you miss a clip and break it. It doesn't really matter how good you or your fam is at doing this. There's a chance for anything to break especially when you're dealing with a particular device you haven't had any experience disassembling before.
Would just like a rough idea before I tear into it.
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There was a disassembly thread somewhere here that shows a minor teardown. Do a google search for it. Although I'm not sure it goes as far as the screen and glass. In addition you have no way to guarantee that you won't introduce more dust since I doubt you own a clean room. I highly advise you contact Asus first, you don't want to do this. There are too many risks that outweigh removing a stupid fleck from between the screen and glass. You'll end up breaking clips that hold the back to the bezel and then you finish up the job, fire the unit up and FUUUUUUUUUUU there are eight huge pieces of dust under the screen. Oops.

My I noticed a spec of dust last night on my TF and concur that its driving me crazy! Would asus' warranty cover something like this?
Sent from my SPH-D700 using XDA App

daazncandyman said:
Would asus' warranty cover something like this?
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Yes, but I don't know, if a single dust speck is enough.

Im done with this tab... it burnt the hand that uses it. http://forum.xda-developers.com/showthread.php?p=15637454#post15637454

http://www.woot.com
Xoom for $400

figured I would post one last update and fix for anyone else affected. I (accidentally) dropped it and it went away as well as the sd card heating up issue. So if anyone else has any issues with this tablet try smacking it into the floor (Hard wood is preferred but it should also work with tile)
kthnxbie

[Q] Removing dust under the screen

Got another One X last weekend. I checked the screen thoroughly in store to make sure it was flawless. I have now however noticed that there is a spec of dust under the screen. It was definitely not there when I checked it in store, spent ages on a solid white background making sure.
So is there anyway I can try and get rid of it. It got there on its own somehow so I must at least be able to move it off the side of the screen one way or another. It's no big deal if I can't get rid of it as its hardly noticeable in every day use.
I have tried gently tapping the screen and knocking it on its side but it hasn't moved so far. I don't want to try to hard encase I damage the phone. Don't want to try and take the phone apart and attempt to separate the touch component from the LCD and try either as the phone is so new.

Att will exchange for dust under the screen. But. When the phones been on and in use allowing the screen to get warm about 30 minutes lightly tap in the opposite direction. Should move the dust out.
Work on my iPhone back in the day. :/
Sent from my HTC One X using xda premium

blowing air into the speaker grill lol idk

expertzero1 said:
blowing air into the speaker grill lol idk
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pretty sure the glass is glued to the lcd and stuck there forever!

Thanks for the reply's. I'm in Australia so now ATnT for me. This is my 9th. Very happy with this one. Won't be returning it for this unless more gets under there. I must be able to move it. I'll try leaving it on max brightness as you suggested and go from there.
It must be possible to separate the digitizer from the LCD because you can buy a replacement -
http://www.ebay.com.au/itm/100-NEW-...AU_MobilePhoneAccessories&hash=item27c7481854

designgears said:
pretty sure the glass is glued to the lcd and stuck there forever!
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what about blowing hot air into there haha

Dishwasher.
But seriously, exchange it.

Maroon Mushroom said:
Dishwasher.
But seriously, exchange it.
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Cloths dryer?
Its not worth exchanging unless more gets under there. I'm getting tired of setting up new ones so I can live with this issue unless it gets worse.

Since the panel is laminated to the glass (right?), forget it. Exchange.

soldierblue348 said:
Since the panel is laminated to the glass (right?), forget it. Exchange.
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Bugger. Wonder how it got there then. Haven't been able to move it at all. Who knows maybe it was there and just didn't see it when I bought it. I have 30 days to take it back so I'll hold of and see what happens.

danielhtc said:
This is my 9th.
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Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.

Ving
mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
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My first had dead pixels and a yellow spot. Second had creaking and a rattle. 3rd dent in the lcd panel under the digitizer.The next 5 I unboxed in store. Some had dead pixels and the others had bad dust under the screen.
I didn't tell them were the dust or pixels were, just that there was something wrong with the screen, they pointed them out. The dust under this one is nothing like the ones I unboxed in store a while back, some specs were almost as big as the dot on the letter i which is why I'm going to stick with this one.
I don't think it's to much to ask to get one without dust under the screen seeing as how there are many out there with defect free phones. I feel like I am entitled to the same experience as them, paid the same hard earned money as them after all.. I suspect though that many probably have dust etc but have either not noticed or choose to live with it.
Your right about the phone being extraordinary, which is why I haven't stuck with a refund. Really no going back after you have had a phone like this.
Edit: check this forum out. I'm not the only one with issues and multiple returns. It's a shame so many are having repeat issues.
http://forum.xda-developers.com/showthread.php?t=1585082&page=44

mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
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LOL
This guy worked in retail & engineering and the bases of his argument is the fact he thinks dust and imperfections are ludicris for someone to complain about! Now if he worked at the HTC manufacturing plant where they made these phones and can honestly produce manufacturing data depicting margins of error of defect in the manufacture of these devices in several respective categories then we can break the odds down mathematically and prove whether this poster is full of $hit, delusional etc!
Until then I'll keep lolling @ the response It was good

He's got a point... Say the odds of you getting a messed up screen is 1 in 1000... Multiply .001 by itself 9 times. Those are the odds of you actually getting 9 broken phones in a row.
Edit... It's 1x10^-27.... So yeah, you'd win the lottery a couple of times.
Sent from my HTC One X using xda premium

This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40

Wubbz said:
This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40
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Yeah... Remind me never to break my phone.
Sent from my HTC One X using xda premium

ok this phone sucks

this phone sucks again it has cracked on me

What? You broke a piece of glass, and somehow that's the phone's fault?

this phone has given me to many problems

Jax184 said:
What? You broke a piece of glass, and somehow that's the phone's fault?
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i've owned more touch screen phones than I can count. None of them ended up with broken screens. My first sk4g screen cracked in my empty pocket and my second ones screen went complete fuzzy while browsing never to work again. The screen clearly isn't mean to last.

LesserAnimal said:
i've owned more touch screen phones than I can count. None of them ended up with broken screens. My first sk4g screen cracked in my empty pocket and my second ones screen went complete fuzzy while browsing never to work again. The screen clearly isn't mean to last.
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So, get a new phone that is built to last and learn to count higher.

This is easily the biggest waste of server space I have ever seen.
Sent from my Nexus 7 using XDA Premium HD app

orange808 said:
So, get a new phone that is built to last and learn to count higher.
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Wow, I lol'd
I was rather dissappointed when I learned this phone would not include Gorilla Glass or even any type of fancy glass so as to protect it from breaking.
That being said, however, it's not difficult to purchase a case/protector on Amazon. Hell, I just bought 4 for less than $30.

I think this posted thread is completely useless, and could have easily just been a unwanted, uncared for and opinionative comment on a post that definitly already exists.
I also think the post should be moderated and removed.
As for your phone, either you have bad luck or need to care for your belongings better.
Sk4G with Danger v1

Zydrate_blue said:
I think this posted thread is completely useless, and could have easily just been a unwanted, uncared for and opinionative comment on a post that definitly already exists.
I also think the post should be moderated and removed.
As for your phone, either you have bad luck or need to care for your belongings better.
Sk4G with Danger v1
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100% agree. Just FYI, the moderators don't always watch every thread. Next time, instead of responding, just report the thread.
I just did.

ZachGretzinger said:
I was rather dissappointed when I learned this phone would not include Gorilla Glass or even any type of fancy glass so as to protect it from breaking.
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Where do people get the idea that gorilla glass is indestructible? If you apply focused pressure on a small area, it will indeed break. It is not magical.

Foorperif said:
this phone sucks again it has cracked on me
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No point in complaining when you fail to handle your device carefully.
THREAD CLOSED

Anyone seen this screen issue

Noticed this when I looked at tablet from angle anyone else seen anything like this. Its under glass and can't be cleaned.
Sent from my EVO using xda app-developers app

Nope, never seen this before -- I do have some "fluid-like" sheen when ushing on the screen with some force (especially on lighter backgrounds), but that can only be seen with the unit turned on.
Off-topic: I would like to request you to not double-post. It is generally frowned upon -- not only because it clutters the forum but since it splits up the answers to your question in two different places. That makes it harder to see what has been taken up and what is let to b answered and/or amended. Just ask once, and if we know the answer or can help out in some other fashion, we'll get in here. Thanks.

MartyHulskemper said:
Nope, never seen this before -- I do have some "fluid-like" sheen when ushing on the screen with some force (especially on lighter backgrounds), but that can only be seen with the unit turned on.
Off-topic: I would like to request you to not double-post. It is generally frowned upon -- not only because it clutters the forum but since it splits up the answers to your question in two different places. That makes it harder to see what has been taken up and what is let to b answered and/or amended. Just ask once, and if we know the answer or can help out in some other fashion, we'll get in here. Thanks.
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that definitely looks like a warranty covered issue, i'd guess that there's a bad adhesive seal between the screen layers.

callousparade said:
that definitely looks like a warranty covered issue, i'd guess that there's a bad adhesive seal between the screen layers.
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It looks like mold. :S I thought they used clear (that is, transparant and colorless) glues for that?

I have this on occasion, but always on the outside of my screen. Never on the inside.
If it's on the inside, send it back.

ShadowLea said:
I have this on occasion, but always on the outside of my screen. Never on the inside.
If it's on the inside, send it back.
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White residue on the outside and not the inside: not chlamydia. You'll be fine with a simple scrub-down.
Sorry, I'm on shift in the hospital, couldn't withstand the opportunity. I'll scurry off now.
<goes off in shame>
:laugh:

MartyHulskemper said:
White residue on the outside and not the inside: not chlamydia. You'll be fine with a simple scrub-down.
Sorry, I'm on shift in the hospital, couldn't withstand the opportunity. I'll scurry off now.
:laugh:
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I'll be sure to tell my tf700 to take a thorough shower then! Such a relief, you never know what it gets up to with that ipad from next door... Kids these days...
Send from my Samsung Galaxy S3 using Tapatalk 2

Question S22 Ultra Sets User's Hair On Fire

Samsung can only hope this is an isolated instance！
Google News
Comprehensive up-to-date news coverage, aggregated from sources all over the world by Google News.
news.google.com

The Daily Mail isn't a very reliable news outlet. It ranks up there with Buzzfeed.

Just think about it, you're sleeping like a baby and as your eyes slowly open you realize YOUR HAIR is on fire. Who wouldn't be absolutely freaking out?

Great find!

A couple of my friends, my son, and myself all have our S-Pens smell like smoke and are very warm when the S-Pen is pulled out. I'm fairly alarmed that the location of the burn marks align with where the S-Pen is located...

DJLAXL said:
A couple of my friends, my son, and myself all have our S-Pens smell like smoke and are very warm when the S-Pen is pulled out. I'm fairly alarmed that the location of the burn marks align with where the S-Pen is located...
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just pulled my S-pen out to smell it ----- darn, it does smell burned. There are no signs to the coating or anything, but the smell is very much of burned resin. I think these are all black, right? wonder what one with a lighter color looks like.
Never felt that mine was warm when I pulled it out so far though. Could be a manufacturing issue too and not related to heating while in the phone. Need somebody who receives it new to confirm.

Can confirm my pen has the acrid odor. It and the phone are cool to the touch. Not losing any sleep over it.

Note8 and Note9 also had the funny SPen smell...

p.dixon0 said:
Note8 and Note9 also had the funny SPen smell...
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If you clean it, the smell goes away.

BajaBlast4Life said:
If you clean it, the smell goes away.
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The same can be said about things that are put in holes. ;-)

I'm no expert in fire forensics. Samsung stated in the article it was caused by an "external source" but how did they make that determination and what was the external source? They offered no evidence besides their general statement. Plus is there anyone naive enough to think Samsung wouldn't look to point it's finger at anything besides themselves? After reviewing the photos it sure looks as though the device blew up and caught fire. The good news is it doesn't look to be a widespread issue.

That nightstand didn't inspire me with confidence that there wasn't an external source, either.

The most convincing photo for me that the device caused the fire is this one. The orange colorization on back of the device doesn't look to be caused by an external source, it looks as though the heat emanated from the inside of the phone.

That phone looks like it went through hell before it was ever exposed to an ignition source or was an ignition source.
Take a good look at the camera array and also the 2 images of the phone. Things aren't adding up for me.
Also far more fire damage in the drawer compared to the top where the phone was located. Could have been a vape pen in the drawer that ignited the whole works.
Looks a lot like possible fraud intent.

Plus, the side that supposedly caught fire is the SPen slot? There's a wire (charging cable?) in the photo there too, if the phone wasn't on charge, was something else? To me, the phone isn't damaged enough for it to have been the source of combustion - but I'm no forensic expert!
I don't have a UK S22 Ultra (mine's an HK import) but I thought Samsung stopped printing the regulatory text on the back with the S9 / Note9?

varcor said:
I'm no expert in fire forensics. Samsung stated in the article it was caused by an "external source" but how did they make that determination and what was the external source? They offered no evidence besides their general statement. Plus is there anyone naive enough to think Samsung wouldn't look to point it's finger at anything besides themselves? After reviewing the photos it sure looks as though the device blew up and caught fire. The good news is it doesn't look to be a widespread issue.
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The Daily Mail didn't write it. Like I said, the Daily Mail is not a reliable media outlet.

I just read this thread and it might hold some truth. My S-Pen is 'melted' possibly due to heat generated while charging. The phone had got really warm (about 40-42C) but I never cared as I charge only till 85%. I did not use the pen for a couple of days and when I try to remove it, I was in for a surprise. It got stuck inside the housing and I had to use a 3M tape to remove it. Samsung refuses to replace it here in India and charges $50 for replacement.

linom said:
I just read this thread and it might hold some truth. My S-Pen is 'melted' possibly due to heat generated while charging. The phone had got really warm (about 40-42C) but I never cared as I charge only till 85%. I did not use the pen for a couple of days and when I try to remove it, I was in for a surprise. It got stuck inside the housing and I had to use a 3M tape to remove it. Samsung refuses to replace it here in India and charges $50 for replacement.
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So what was Samsung's excuse for not covering this under warranty? They used to be pretty consistent but we're seeing more and more they're refusing to accept responsibility for obvious defects.

Probably because they don't see how 40 odd degrees would melt an S Pen?

varcor said:
So what was Samsung's excuse for not covering this under warranty? They used to be pretty consistent but we're seeing more and more they're refusing to accept responsibility for obvious defects.
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They said Spen is an accessory and wont be covered under warranty. I do not believe this at all and have escalated the issue to their higher ups.