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my LCD screen cracked while in my pocket!

I bought my HTC S710 just 5 months ago, and my LCD screen cracked while in my pocket!
Did anyone has such a problem?
Is this problem common with this phone?
Do you know if warranty is valid for this damage?

Not a common problem, seems like you would have put too much pressure on it or bumped it against something. I've sat on mine after forgetting it's in my back-pocket, but I keep the LCD inwards and have had no problems.
You probably won't get it warrantied, but it's worth a shot.

@beijmanli wtf!
@SAHILISTHEBEST yeah your device needs to go for service.
and no its not common, i have dropped my device couple of times but not a single scratch yet. I have a scratch guard film on the screen.

yes, i've found in other forums also that this has now become a common problem for VOX and many users have complained about this matter. I think that since this is a manufacturer's technical defect and the Company should take the matter into consideration as this damage is caused not due to mishandling. the below mentioned url proves the same:
http://www.htcwiki.com/thread/1120701/HTC+S710+-+LCD+SCREEN+CRACKES?t=anon

Had the same thing happen to me, basically my fault (screen turned out)
If you have it in your pocket, turn the screen inward and you have a lot less problems
Yes the display is a bit touchier because its so big. (for a phone) its up to the user to be carefull I doubt you'll get it serviced free, although the trend to "not my fault, all your fault" is clear

Jacina said:
Had the same thing happen to me, basically my fault (screen turned out)
If you have it in your pocket, turn the screen inward and you have a lot less problems
Yes the display is a bit touchier because its so big. (for a phone) its up to the user to be carefull I doubt you'll get it serviced free, although the trend to "not my fault, all your fault" is clear
Click to expand...
Click to collapse
I felt amazing when i saw that no physical damage is caused to the housing or any other part. The screen cracked by itself within the housing.
It seems there is some problem with the internal structure of the phone. It cant resist too much pressure i guess.
Hope HTC manufacturers understand this problem soon.

Well in my case it was just a bit too much pressure on the center of the screen, this can happen easily, by hitting the corner of a table for example. You wouldn't see an effect on the housing sind your pants would stop any scratches etc.
Lesson is: Always put the phone with the display to your leg/arse/whatever, just don't let it face outward.

New Screen + Fitting!
You can buy new screens:
http://cnn.cn/shop/s710s730-screen-p-2349.html
And for service manual on how to dismantle your VOX
http://maritime-billeder.dk/uploads/file/VOX_SM_A01 _GENERIC_.pdf

VOXer said:
You can buy new screens:
http://cnn.cn/shop/s710s730-screen-p-2349.html
And for service manual on how to dismantle your VOX
http://maritime-billeder.dk/uploads/file/VOX_SM_A01 _GENERIC_.pdf
Click to expand...
Click to collapse
thanks Voxer,
The manual was really cool n helpful.
I called the HTC Authorised service executive in India n told him the problem. I told them that since the damage was not due to mishandling and my screen broke by itself. they exaxmined my mobile and after makingsome more calls to some of HTC officials, they agreed for the screen replacement of my phone and allowed me a discount of 40% on the new screen.
this link helped a lot:
http://www.htcwiki.com/thread/1120701/HTC+S710+-+LCD+SCREEN+CRACKES?t=anon
My phone will be back within couple of days.

my lcd has cracked once again after getting a replacement one week ago.
wtf...
can anybody tell m where can i purchase it from. the link posted above in this thread states that it is out of stock.

:S
SAHILISTHEBEST said:
my lcd has cracked once again after getting a replacement one week ago.
wtf...
can anybody tell m where can i purchase it from. the link posted above in this thread states that it is out of stock.
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Click to collapse
What the hell are you doing man? diving on the floor? O well... can i suggest instead of buying a new screen very time maybe invest in a good case:
http://www.proporta.com/F02/PPF02P05.php?t_id=3465&t_mode=des
http://www.boxwave.com/products/armorcase/armor-case-htc-vox_2619.htm

VOXer said:
What the hell are you doing man? diving on the floor? O well... can i suggest instead of buying a new screen very time maybe invest in a good case:
http://www.proporta.com/F02/PPF02P05.php?t_id=3465&t_mode=des
http://www.boxwave.com/products/armorcase/armor-case-htc-vox_2619.htm
Click to expand...
Click to collapse
what to say... It was in my pocket while i was playing soccer.
after the match, when i took it out of my pocket, it was terrible.
I've ordered an armor case buti cant find LCD screen replacements anywhere in the internet. can anyody tell me where can i buy a new LCD?
Looking forward to order it as soon as possible!!!

SAHILISTHEBEST said:
what to say... It was in my pocket while i was playing soccer.
after the match, when i took it out of my pocket, it was terrible.
I've ordered an armor case buti cant find LCD screen replacements anywhere in the internet. can anyody tell me where can i buy a new LCD?
Looking forward to order it as soon as possible!!!
Click to expand...
Click to collapse
Luckily for the ones with a cracked LCD screen on a HTC S710, it can now be bought on ebay from China_store! They have them in stock!

Da9L said:
Luckily for the ones with a cracked LCD screen on a HTC S710, it can now be bought on ebay from China_store! They have them in stock!
Click to expand...
Click to collapse
can u post the LINK of china-store u are talking about, so that i can order it as early as possible.

SAHILISTHEBEST said:
can u post the LINK of china-store u are talking about, so that i can order it as early as possible.
Click to expand...
Click to collapse
just search at ebay..

[Q] Removing dust under the screen

Got another One X last weekend. I checked the screen thoroughly in store to make sure it was flawless. I have now however noticed that there is a spec of dust under the screen. It was definitely not there when I checked it in store, spent ages on a solid white background making sure.
So is there anyway I can try and get rid of it. It got there on its own somehow so I must at least be able to move it off the side of the screen one way or another. It's no big deal if I can't get rid of it as its hardly noticeable in every day use.
I have tried gently tapping the screen and knocking it on its side but it hasn't moved so far. I don't want to try to hard encase I damage the phone. Don't want to try and take the phone apart and attempt to separate the touch component from the LCD and try either as the phone is so new.

Att will exchange for dust under the screen. But. When the phones been on and in use allowing the screen to get warm about 30 minutes lightly tap in the opposite direction. Should move the dust out.
Work on my iPhone back in the day. :/
Sent from my HTC One X using xda premium

blowing air into the speaker grill lol idk

expertzero1 said:
blowing air into the speaker grill lol idk
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Click to collapse
pretty sure the glass is glued to the lcd and stuck there forever!

Thanks for the reply's. I'm in Australia so now ATnT for me. This is my 9th. Very happy with this one. Won't be returning it for this unless more gets under there. I must be able to move it. I'll try leaving it on max brightness as you suggested and go from there.
It must be possible to separate the digitizer from the LCD because you can buy a replacement -
http://www.ebay.com.au/itm/100-NEW-...AU_MobilePhoneAccessories&hash=item27c7481854

designgears said:
pretty sure the glass is glued to the lcd and stuck there forever!
Click to expand...
Click to collapse
what about blowing hot air into there haha

Dishwasher.
But seriously, exchange it.

Maroon Mushroom said:
Dishwasher.
But seriously, exchange it.
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Click to collapse
Cloths dryer?
Its not worth exchanging unless more gets under there. I'm getting tired of setting up new ones so I can live with this issue unless it gets worse.

Since the panel is laminated to the glass (right?), forget it. Exchange.

soldierblue348 said:
Since the panel is laminated to the glass (right?), forget it. Exchange.
Click to expand...
Click to collapse
Bugger. Wonder how it got there then. Haven't been able to move it at all. Who knows maybe it was there and just didn't see it when I bought it. I have 30 days to take it back so I'll hold of and see what happens.

danielhtc said:
This is my 9th.
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Click to collapse
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.

Ving
mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
Click to expand...
Click to collapse
My first had dead pixels and a yellow spot. Second had creaking and a rattle. 3rd dent in the lcd panel under the digitizer.The next 5 I unboxed in store. Some had dead pixels and the others had bad dust under the screen.
I didn't tell them were the dust or pixels were, just that there was something wrong with the screen, they pointed them out. The dust under this one is nothing like the ones I unboxed in store a while back, some specs were almost as big as the dot on the letter i which is why I'm going to stick with this one.
I don't think it's to much to ask to get one without dust under the screen seeing as how there are many out there with defect free phones. I feel like I am entitled to the same experience as them, paid the same hard earned money as them after all.. I suspect though that many probably have dust etc but have either not noticed or choose to live with it.
Your right about the phone being extraordinary, which is why I haven't stuck with a refund. Really no going back after you have had a phone like this.
Edit: check this forum out. I'm not the only one with issues and multiple returns. It's a shame so many are having repeat issues.
http://forum.xda-developers.com/showthread.php?t=1585082&page=44

mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
Click to expand...
Click to collapse
LOL
This guy worked in retail & engineering and the bases of his argument is the fact he thinks dust and imperfections are ludicris for someone to complain about! Now if he worked at the HTC manufacturing plant where they made these phones and can honestly produce manufacturing data depicting margins of error of defect in the manufacture of these devices in several respective categories then we can break the odds down mathematically and prove whether this poster is full of $hit, delusional etc!
Until then I'll keep lolling @ the response It was good

He's got a point... Say the odds of you getting a messed up screen is 1 in 1000... Multiply .001 by itself 9 times. Those are the odds of you actually getting 9 broken phones in a row.
Edit... It's 1x10^-27.... So yeah, you'd win the lottery a couple of times.
Sent from my HTC One X using xda premium

This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40

Wubbz said:
This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40
Click to expand...
Click to collapse
Yeah... Remind me never to break my phone.
Sent from my HTC One X using xda premium

Anyone seen this screen issue

Noticed this when I looked at tablet from angle anyone else seen anything like this. Its under glass and can't be cleaned.
Sent from my EVO using xda app-developers app

Nope, never seen this before -- I do have some "fluid-like" sheen when ushing on the screen with some force (especially on lighter backgrounds), but that can only be seen with the unit turned on.
Off-topic: I would like to request you to not double-post. It is generally frowned upon -- not only because it clutters the forum but since it splits up the answers to your question in two different places. That makes it harder to see what has been taken up and what is let to b answered and/or amended. Just ask once, and if we know the answer or can help out in some other fashion, we'll get in here. Thanks.

MartyHulskemper said:
Nope, never seen this before -- I do have some "fluid-like" sheen when ushing on the screen with some force (especially on lighter backgrounds), but that can only be seen with the unit turned on.
Off-topic: I would like to request you to not double-post. It is generally frowned upon -- not only because it clutters the forum but since it splits up the answers to your question in two different places. That makes it harder to see what has been taken up and what is let to b answered and/or amended. Just ask once, and if we know the answer or can help out in some other fashion, we'll get in here. Thanks.
Click to expand...
Click to collapse
that definitely looks like a warranty covered issue, i'd guess that there's a bad adhesive seal between the screen layers.

callousparade said:
that definitely looks like a warranty covered issue, i'd guess that there's a bad adhesive seal between the screen layers.
Click to expand...
Click to collapse
It looks like mold. :S I thought they used clear (that is, transparant and colorless) glues for that?

I have this on occasion, but always on the outside of my screen. Never on the inside.
If it's on the inside, send it back.

ShadowLea said:
I have this on occasion, but always on the outside of my screen. Never on the inside.
If it's on the inside, send it back.
Click to expand...
Click to collapse
White residue on the outside and not the inside: not chlamydia. You'll be fine with a simple scrub-down.
Sorry, I'm on shift in the hospital, couldn't withstand the opportunity. I'll scurry off now.
<goes off in shame>
:laugh:

MartyHulskemper said:
White residue on the outside and not the inside: not chlamydia. You'll be fine with a simple scrub-down.
Sorry, I'm on shift in the hospital, couldn't withstand the opportunity. I'll scurry off now.
:laugh:
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Click to collapse
I'll be sure to tell my tf700 to take a thorough shower then! Such a relief, you never know what it gets up to with that ipad from next door... Kids these days...
Send from my Samsung Galaxy S3 using Tapatalk 2

Dust under glass

Hey,
How the hell do the dust particles get under the glass? I had one when i bought my tab 2 weeks ago. I count 6 now... will banging it get it to shift?
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

Puffin617 said:
Hey,
How the hell do the dust particles get under the glass? I had one when i bought my tab 2 weeks ago. I count 6 now... will banging it get it to shift?
Click to expand...
Click to collapse
I wouldn't count on it, since the 'stickiness' is probably due to electrostatic charge. You might try wiping the screen with a damp cloth -- that fixed it on older monitor I had -- but if there is a separate layer underneath (which is entirely possible, and even probable, in nowadays' displays) you're basically scre*ed.
Judging from your location, a little dust might be expected, but two weeks is a little too fast. Obviously, there's an opening somewhere. You might want to try and find it, and shut it.

MartyHulskemper said:
I wouldn't count on it, since the 'stickiness' is probably due to electrostatic charge. You might try wiping the screen with a damp cloth -- that fixed it on older monitor I had -- but if there is a separate layer underneath (which is entirely possible, and even probable, in nowadays' displays) you're basically scre*ed.
Judging from your location, a little dust might be expected, but two weeks is a little too fast. Obviously, there's an opening somewhere. You might want to try and find it, and shut it.
Click to expand...
Click to collapse
Are you trying to mock me here...? Seriously?
1] I'm referring to my TF700 display, hence the forum i'm posting this in
2] "under" means underneath the glass...
3] "Judging from your location" ? WTF dude

Puffin617 said:
Hey,
How the hell do the dust particles get under the glass? I had one when i bought my tab 2 weeks ago. I count 6 now... will banging it get it to shift?
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
If you bought it two weeks ago, and its truly under the glass (try a bit of water when cleaning if you haven't), then return it for a new one.

Puffin617 said:
Are you trying to mock me here...? Seriously?
1] I'm referring to my TF700 display, hence the forum i'm posting this in
2] "under" means underneath the glass...
3] "Judging from your location" ? WTF dude
Click to expand...
Click to collapse
Wow, yo useem to be irritated fairly easily, my friend. Nowhere do you read any mocking, except for what you want to read into.
1) I do not know if the TF700's display is a layered display, so I do not know if there's only a glass layer to take into account (you could open it up and clean it yourself, if you're handy) or a base layer of some poymer which would retain dust particles probably beyond your (or my, before you feel "mocked again") capacity to clean it.
2) Since you (or I, before you feel "mocked again") do not know what "underneath" means in the physical sense -- see point 1 -- this is a too vague statement.
3) It states "Johannesburg" in your avatar space -- while it is not the Sahara, I would think it is more dusty than where, say, I live. Don't feel mocked again, though.
Again, before you accuse me, at least make sure you have an adequate command of the English language and please refrain from reading "into" racist comments (that's what I sense if I "read into" yours). I do not care where you're from, what you may or may not believe in, or what the color of your skin is, but the 3rd point of your reply I find in need of more ridicule than I can provide after a work shift. If you want to accuse me of something, please try and get something better than this.

Puffin617 said:
Are you trying to mock me here...? Seriously?
3] "Judging from your location" ? WTF dude
Click to expand...
Click to collapse
Did you know, there is this absolutely miraculous thing. It comes in sizes ranging from thick to dusty, and is made up of tiny grains of glass! A most peculiar phenomenon!
People call it 'sand'.
Commonly found in dry arid areas. Like, say... Oh, I know! Johannesburg!
MartyHulskemper said:
but the 3rd point of your reply I find in need of more ridicule than I can provide after a work shift..
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Click to collapse
I'll do it, you go get yourself some coffee

no more s4's breaking in pockets

Havn't heard anymore stories of s4's breaking in peoples pockets for a few weeks. Hopefully this was just a bad batch and not testament to build quality. Still a little nervous t go naked but what the hell I got squaretrade. has anyone seen any new posts of this happening in the past few weeks?

Jspeer said:
Havn't heard anymore stories of s4's breaking in peoples pockets for a few weeks. Hopefully this was just a bad batch and not testament to build quality. Still a little nervous t go naked but what the hell I got squaretrade. has anyone seen any new posts of this happening in the past few weeks?
Click to expand...
Click to collapse
100% willing to bet that none of those people gave the full story. Phone screens DO NOT just brake, they don't just "magically" crack. Something with force caused, one way or another
You're safe, I go in and out of my phone case all the time and my S4 is still like New. Looks just as beautiful as day one, zero hiccups!

Thermalwolf said:
100% willing to bet that none of those people gave the full story. Phone screens DO NOT just brake, they don't just "magically" crack. Something with force caused, one way or another
You're safe, I go in and out of my phone case all the time and my S4 is still like New. Looks just as beautiful as day one, zero hiccups!
Click to expand...
Click to collapse
its just to pretty for case. I have a poetic atmosphere and its nice btu the phone is just to beautiful to be hidden in a case imo.

breaking in pockets haha, they sat on it or something.
they don't just break by themselves, either trolls or not telling the whole truth.

Jspeer said:
its just to pretty for case. I have a poetic atmosphere and its nice btu the phone is just to beautiful to be hidden in a case imo.
Click to expand...
Click to collapse
I know how you feel, I hate hiding my beautiful S4 in this ugly Incipio (getting a nice Spigen soon). The phone is built to extremely high quality, don't buy into the "metal" ignorance. Polycarbonate is much more durable and just as strong per pound as aluminum. Don't be afraid, the S4 does not take damage easily if not no more then any other phone.
If you want 100% relief that you can replace your phone for under a couple hundred bucks then get a dependable third party phone insurance program (Don't bother with AT&T's...)

I do running everyday caseless carring the phone in my pocket. No worries man!
Regards :thumbup:
Sent from my SGH-I337M using xda premium

Maesedroid said:
I do running everyday caseless carring the phone in my pocket. No worries man!
Regards :thumbup:
Sent from my SGH-I337M using xda premium
Click to expand...
Click to collapse
Them brass balls you got are realllllly big lol
I did that once and thought I was gonna have a heart attack, never will I run without a case, but that's me! Glad to hear it holds up well, which to be honest I figured it would, I just won't risk it

Hahaha! Yeah everything you consider to protect a $600 bucks investment really matters!
Regards :thumbup:
Sent from my SGH-I337M using xda premium

And I bet most of those people claiming their GS4s broke in their pocket were iPhone fanboys, wanting to damage Samsung's reputation.
Why would I say such a thing? Because I used to be one of those fanboys...

Pulga89 said:
And I bet most of those people claiming their GS4s broke in their pocket were iPhone fanboys, wanting to damage Samsung's reputation.
Why would I say such a thing? Because I used to be one of those fanboys...
Click to expand...
Click to collapse
It's ok, you've moved on from that dark part of your life

Thermalwolf said:
It's ok, you've moved on from that dark part of your life
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Yup, and I've never been happier with a new phone! I don't think I'm ever going back...

Pulga89 said:
Yup, and I've never been happier with a new phone! I don't think I'm ever going back...
Click to expand...
Click to collapse
My boss at work is an Apple Fan and even himself said he would rather have the S4 after trying my phone. He says it even looks and feels better, HA IN YOH FACE APPLE!
Btw sorry to any real Apple fans, they are a great company!

I spoke to soon.
http://forum.xda-developers.com/showthread.php?t=2300072

Well, I loved the iPhone, but I was constantly waiting for a jailbreak to come out for each iOS version, just to quickly lose my jaikbreak if something went wrong and a restore was needed. And knowing that these headaches don't happen as often on android, and that rooting is not as necessary as a jailbreak on iOS, made me make the switch. And I'm glad I did.
I still prefer the iPhone's build materials though. I've never been a fan of plastic.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Jspeer said:
http://forum.xda-developers.com/showthread.php?t=2300072
Click to expand...
Click to collapse
The Samsung fanboyism here is just as bad as Apple fanboyism, but because its here, its okay right? Its hilarious that the fanboys here don't see the hypocrisy of their statements. Pretending there is no issue and kissing ass to Samsung isn't going to get us, as the consumer, anything positive. Samsung doesn't care about you and more then Apple does.
Read the thread yourself. One person witnessed the screen crack while they were having their contacts transferred to their new S4 at the store. Obviously he got a new one right then and there but it WAS just sitting there.

For all those who say it's impossible for a screen to crack with no external force applied, that's not necessarily true. I believe I read somewhere that the S4's AMOLED screen and the Gorilla Glass 3 are glued together. If that's true, then it is possible that poor assembly technique could lead to internal stress in the assembly. For example, the two pieces should be allowed sufficient time for temperature normalization in a (temperature & humidity) controlled environment prior to assembly (gluing together); failure to do so would cause a bending stress (bending moment) pre-load in the assembled display.
I imagine poor assembly procedures would end up as batch-to-batch variation, so maybe there are some bad batches out there.
Sent from my SGH-I777 using xda premium

I'm thinking the same thing (bad batch).. or maybe these are all late friday models (for those who don't know this term, its used in the auto industry. cars made late on a friday afternoon are said to be generally inferior since workers mentally 'check out' and start thinking about the weekend and don't pay attention/care to what they're doing.
Its dissapointing that Samsung is pretending its not an issue. This should be covered under the 1 year manufacturer warranty. I don't know if it'll happen to me but
now I'm forced to pay for extra warranty just to protect myself in case this happens. My next phone probably won't be a Samsung because of this.

Pulga89 said:
And I bet most of those people claiming their GS4s broke in their pocket were iPhone fanboys, wanting to damage Samsung's reputation.
Why would I say such a thing? Because I used to be one of those fanboys...
Click to expand...
Click to collapse
Sorry, but this kind of talk is just silly and pointless. Every time someone complains about a possible defect there's always a chorus of nerds who say "well, it's not happening to me so it must be your fault". It's tiresome. Maybe many of the cracked S4s weren't treated like raw eggs, but maybe the S4 cracked where other phones (notably the iPhone) would not. It's obviously kind of a delicate device.
Now, maybe people should be aware of that when they are selecting a phone, but the responses here swing too far into a weird kind of victim-blaming type area. It's not unreasonable to expect some durability from a phone.

My gf dropped her s4 case less on concrete 4 times now and has only had a few scuffs on bezel/rim.. Clearly the phones that broke so easily had defects
Sent from my SGH-M919 using xda app-developers app

h3lluvaninjuhneer said:
For all those who say it's impossible for a screen to crack with no external force applied, that's not necessarily true. I believe I read somewhere that the S4's AMOLED screen and the Gorilla Glass 3 are glued together. If that's true, then it is possible that poor assembly technique could lead to internal stress in the assembly. For example, the two pieces should be allowed sufficient time for temperature normalization in a (temperature & humidity) controlled environment prior to assembly (gluing together); failure to do so would cause a bending stress (bending moment) pre-load in the assembled display.
I imagine poor assembly procedures would end up as batch-to-batch variation, so maybe there are some bad batches out there.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
If the glass and the screen are glued together, I would wonder what the effects of cooling and heating would be? Two devices glued together, expanding and contracting at different rates would do some strange things.
This would explain the story about the screen cracking while contacts were being transferred; cold phone sitting in a box, and it heated up too quickly as the battery, wifi, data, processor all revved up after just being powered on.
I understand why folks would be suspicious of stories on the internetz of phones breaking; today, very few people seem to want to take responsibility for their actions, such as sitting on their new expensive toy. But to dismiss such claims right away on a newly-released device when we don't know of all its faults yet is not wise either. Sometimes karma is a *****.