So my sensation was in the box for 2 or so weeks and I turned it on then unlocked it and it froze. I tried the 3 button trick to restart it so I would pull the battery and it did nothing. So I pulled the battery and tried to turn it back on and it won't do anything now. I connect it to a charger and it doesn't work. I tried 2 different battery's and 2 different chargers. The phone was really cold and its kinda warm outside do you think it could of cracked the chip or damaged the board from going from really cold to warm? Also T-Mobile won't honor my warranty since I now have a nexus 4 and they can't see my sensation. Also HTC says I'm out of warranty so it would cost me $80-$190. Any help is much appreciated.
Sent from my Nexus 4 using xda app-developers app
urmothersluvr said:
So my sensation was in the box for 2 or so weeks and I turned it on then unlocked it and it froze. I tried the 3 button trick to restart it so I would pull the battery and it did nothing. So I pulled the battery and tried to turn it back on and it won't do anything now. I connect it to a charger and it doesn't work. I tried 2 different battery's and 2 different chargers. The phone was really cold and its kinda warm outside do you think it could of cracked the chip or damaged the board from going from really cold to warm? Also T-Mobile won't honor my warranty since I now have a nexus 4 and they can't see my sensation. Also HTC says I'm out of warranty so it would cost me $80-$190. Any help is much appreciated.
Sent from my Nexus 4 using xda app-developers app
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Hi,
Try this:
Take out the battery,sd card,and sim card.
Plug the phone into a wall charger,and leave it for 5-6 hours.
Meanwhile,do you have any way to charge your battery without it being in the phone?
If so, do it.
I got T-Mobile to honor my warranty so now I just have to send it to them for them to fix it. They tried to say they couldn't find my imei even though I just received the replacement on the 1st. Then they tried to say I didn't have a 90day warranty on it. Took a hour and a half at the T-Mobile store just for them to honor my warranty for a repair. The sales rep that was dealing with it got transferred 5 times b4 he actually got some one to help
Sent from my Nexus 4 using xda app-developers app
Related
After having problems of randomly shutting off and having to take off the battery and put it back to turn it on, my phone got to the point of not even turning on even if I pull and reinsert the battery.
The phone was less than a month old.
I searched over the internet and found that the problem could be the battery so I bought a pair of new batteries (hyperion) from amazon but that didn't work.
I don't live in the US so my question before giving up and buy a new phone is... Is my Inspire 4G dead??
Call HTC its still under warranty
Sent from my Desire HD using XDA App
HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.
Agoattamer said:
HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.
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Man that sucks... he should at least try, HTC is a great company to deal with, if he explains what happened. Worth a shot?
Sent from my Inspire 4G using Tapatalk
Have you tried powering up while plugged in to charge to make sure if its the battery or not?
Not living in the US
By chance are you a US citizen that is a student, federal employee, or U.S. military? If so you might have a reasonable chance of getting them to honor the warranty being "out of country" as you are. If you are a foreign national, try one of the methods mentioned above. It sucks that your phone is having issues.
You won't believe what happened.....
Suddenly my phone started to work. I reinserted the new battery and the phone started to charge it. The phone was off but the animation of the battery appeared (htc battery widget). I left it charge to 100% before turning the phone on again.
I had removed the original micro sd card (I forgot the thing in my office), so I inserted another one that I had in home.
The phone worked, finally!! But suddenly it started to show error messages with android sense and other stuff so I decided to do a factory reset.
When I did so, the phone stayed in the screen with the screen that shows the 3 android figures on skates and I thought it had frozen, so I pulled out the battery and now it doesn't turn on again. :'(
Going back to my original question.... is it dead now???
About an hour ago I tried charging my phone because I was going to flash a new Rom and it wouldn't charge. The LED Light doesn't even come on. It was at 15% when I first noticed it doesn't charge. I tried multiple chargers and USB cords but still no luck and me turning the phone on and off constantly trying to diagnose the problem caused the battery to die. I haven't dropped my phone and it doesn't have water damage. Please help
Still on contract may warranty it its sounds dead if you tried diffent plugs and battery
Sent from my Sensation 4G using xda premium
Thanks for the response I appreciate it... The battery works it just won't charge. What do you mean when you say it sounds dead? I don't know if I can get insurance from it because I traded my old phone for it with a friend. I have insurance though. Do you still think I should warranty exchange or use my insurance?
i had the SAME exact issue 2 weeks ago and made a post about this with a weird story to it. But there is nothing that I could of done and luckily I had insurance so I got a replacement and I suggest you do the same.
Warranty may still be good though. Is it rooted?
Sent from my Sensation 4G using xda premium
Yes it's still rooted but I'll find a way to brick it and take it to the T-Mobile tomorrow. If they won't replace it I'll just use my insurance. Luckily I still have a Samsung highlight from like 2009 I can use for the time being. Thanks guys I really appreciate your feedback.
Flash radio, remove battery halfway through should kill it.
try adb reboot with battery in before you brick it, you never know
I've had my Nexus S for over 8.5 months now. (since February) I've always loved the phone and was glad that it received the recent jelly bean update.
However recently, my phone is just plain dying. Ever since last week, I've been experiencing frequent freezing when browsing or on instagram etc. It's happened 3 times in the past 5 days. Could it be an app or process that's causing this? I'm not sure.
Another problem I've been facing, (the most annoying of all) is my power button. Yesterday, the power button started to die. I click on the power button to put my phone in standby and bam, suddenly it doesn't work. I'm not sure if some dust could be stuck in there or something. Sometimes when I press it to put my phone on standby, it asks me to turn off my phone, as if I had done a long hold. Strange. The only way to fix the problem is by clicking the power button repeatedly (about 15 times) and then it works again for a while.
One more problem... My phone screen becomes completely useless in one small area of the screen. The only way to get rid the problem is to leave the screen alone for 10 seconds or click the power button on and off.
Now here's the deal. I don't know what to do. Should I send it in for repair and be 'phoneless' for a month? I have not tried a full wipe, and would rather not. I don't think it would change the problem. I need your opinion? Is anyone have the same issues as me?
I'm very stuck, and have no clue what to do.
Seriously...if you have hardware issues you should send it to warranty.
Try the wipe data first you should wipe it and format the "sdcard" anyway before send it to repair.
The power button in the Nexus is the small clicky type that have the tendency to go bad. For the app freezing issues, it maybe time to do a complete wipe and upgrade to 4.1.2. I'm running SlimBean and its extremely smooth.
Use warranty if you have it, or it might be time to upgrade to a newer Nexus.
Mine broke the power button would only work if I'd drop the phone I dropped it too many times and cracked the screen I'd love to get it fixed but im not sure how much Sammy would charge me
Sent from my GT-I9300 using xda app-developers app
tonyt3rry said:
Mine broke the power button would only work if I'd drop the phone I dropped it too many times and cracked the screen I'd love to get it fixed but im not sure how much Sammy would charge me
Sent from my GT-I9300 using xda app-developers app
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A broken screen is pretty expensive, but I think Samsung is pretty nice with warranty! I sent my Nexus S with water damage, (it was dried up, but it didn't boot anymore ) and it got repaired for free! I was in my warranty limit btw
Sent from my Nexus S using Tapatalk 2
jojoost said:
A broken screen is pretty expensive, but I think Samsung is pretty nice with warranty! I sent my Nexus S with water damage, (it was dried up, but it didn't boot anymore ) and it got repaired for free! I was in my warranty limit btw
Sent from my Nexus S using Tapatalk 2
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How long did it take for your phone to be sent back? Like 2 weeks? Hopefully not any longer than that.
My nexus with was in repair for 10 days. They replaced my motherboard. Pretty fast.
Sent from my Nexus S using xda premium
Hey
Last weekend i dropped my nexus 5 in the water during a night out. After a few days drying in a sealed box with rice I turned it back on and it seemed fine. Unfortunaly after a few hours after rebooting it stopped working. When plugging in the battery logo pops up and the little logo with battery % comes up but remains at zero after charging for a while.
I'm running slimkat and when i boot into recovery while plugged in it works fine. Just managed to boot it up but in the start screen it says I should connect the charger while the battery circle is turning like it is plugged in and it turned off.
I'm guessing there is a promblem with the charging port or battery. Anyone who has experience with this? should i open my nexus up and get a new charging port/battery? I ordered a wireless charger which should arrive somewhere next week, i guess i can check if the battery is the problem.
thanks in advance
Water can damage just about anything in a phone...And trying to troubleshoot it can be impossible and costly. Best to save your money and put it towards a new device, instead of replacing hardware ....just to find out something else is still wrong after replacing a component.
Just my 2 cents. ?
The motherboard is probably fried lol why would you use it when it's still wet
Sent from my Nexus 5
dicecuber said:
The motherboard is probably fried lol why would you use it when it's still wet
Sent from my Nexus 5
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I let it dry for 6 days
Does it turn on? Yes? Then it isn't bricked or close to being bricked.
jayRokk said:
Does it turn on? Yes? Then it isn't bricked or close to being bricked.
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True. But it sounds damaged...And it's usually a waste of money replacing hardware trying to fix.
KJ said:
Water can damage just about anything in a phone...And trying to troubleshoot it can be impossible and costly. Best to save your money and put it towards a new device, instead of replacing hardware ....just to find out something else is still wrong after replacing a component.
Just my 2 cents. ?
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I'll second it. Pretty pointless to try to salvage a water damaged device due to the plethora of things that could've gone wrong!
KJ said:
True. But it sounds damaged...And it's usually a waste of money replacing hardware trying to fix.
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Sent from my Nexus 5 using Tapatalk
Hey guys, I'm hoping someone can help me out here. 2 nights ago I opened up my sons Nexus 5 and changed the battery. I replaced it with a oem replacement that I found on Amazon. I put the phone back together and everything works fine, but he is suffering from random shutdowns. He says that he plays his phone throughout the day and every now and then when he pulls his phone out of his pocket it has powered off. He has to hold down the power button to restart the phone. Has anyone ever had this issue? Do I need to take the phone back apart? Help please!
Open the phone again to make sure everything inside is connected firm and correctly. Otherwise if you keep getting the issue after, you should probably send the battery back to the seller.
It is very difficult to find genuine batteries these days as this phone isn't manufactured anymore. Every battery being different in every phone these days. Planned obsolescence at it's best.
Sent from my Nexus 5 using Tapatalk
SAme happened to me recently, make sure all the connections are ok and if its still acting ****ty send it back for a replacement.
dkconor said:
Open the phone again to make sure everything inside is connected firm and correctly. Otherwise if you keep getting the issue after, you should probably send the battery back to the seller.
It is very difficult to find genuine batteries these days as this phone isn't manufactured anymore. Every battery being different in every phone these days. Planned obsolescence at it's best.
Sent from my Nexus 5 using Tapatalk
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Yes, recheck the connections, but I strongly suspect defective battery, too. I don't know if this one is any better: https://lg.encompass.com/item/10389517/LG/EAC62078701/Rechargeable_Battery,lithium_Polymer. Probably more $ but not unreasonable. I believe I read shipping is about $8.
Sent from my Nexus 9 using Tapatalk