About an hour ago I tried charging my phone because I was going to flash a new Rom and it wouldn't charge. The LED Light doesn't even come on. It was at 15% when I first noticed it doesn't charge. I tried multiple chargers and USB cords but still no luck and me turning the phone on and off constantly trying to diagnose the problem caused the battery to die. I haven't dropped my phone and it doesn't have water damage. Please help
Still on contract may warranty it its sounds dead if you tried diffent plugs and battery
Sent from my Sensation 4G using xda premium
Thanks for the response I appreciate it... The battery works it just won't charge. What do you mean when you say it sounds dead? I don't know if I can get insurance from it because I traded my old phone for it with a friend. I have insurance though. Do you still think I should warranty exchange or use my insurance?
i had the SAME exact issue 2 weeks ago and made a post about this with a weird story to it. But there is nothing that I could of done and luckily I had insurance so I got a replacement and I suggest you do the same.
Warranty may still be good though. Is it rooted?
Sent from my Sensation 4G using xda premium
Yes it's still rooted but I'll find a way to brick it and take it to the T-Mobile tomorrow. If they won't replace it I'll just use my insurance. Luckily I still have a Samsung highlight from like 2009 I can use for the time being. Thanks guys I really appreciate your feedback.
Flash radio, remove battery halfway through should kill it.
try adb reboot with battery in before you brick it, you never know
Related
i have been getting some random shut downs but only when plugged in to a wall charger. at first i figured it was due to heat while being charged. but the phone could shut down while plugged into the wall at any given time no matter how much charge there is or how long it's been plugged. Last night I plugged it in before bed at 30% and today I woke up at 44% with the phone off. Sometimes it's minutes until it shuts down and sometimes it's hours. It's the same on any Rom/Kernel I tried. Thinking it may be a hardware issue. Any ideas? Thanks.
Currently Trigger2X 14 - Faux SV 3.5
Happens to me too... I'm on stock though.
And is it me or does charging the phone off seem to be ineffective?
techboydino said:
i have been getting some random shut downs but only when plugged in to a wall charger. at first i figured it was due to heat while being charged. but the phone could shut down while plugged into the wall at any given time no matter how much charge there is or how long it's been plugged. Last night I plugged it in before bed at 30% and today I woke up at 44% with the phone off. Sometimes it's minutes until it shuts down and sometimes it's hours. It's the same on any Rom/Kernel I tried. Thinking it may be a hardware issue. Any ideas? Thanks.
Currently Trigger2X 14 - Faux SV 3.5
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
enoch861 said:
Happens to me too... I'm on stock though.
And is it me or does charging the phone off seem to be ineffective?
Click to expand...
Click to collapse
which makes me believe this is strictly hardware. its not really like the software related reboots of the past. too bad i can't get it to go while plugged into pc, otherwise i could check logs to see what was up. let me know if you can recreate like clockwork. thx
Its hardware trust me. I've had in total like 6 g2xs and this is the first I've had with the issue.. I also have another now.. Both have the same rom, baseband, kernel and apps. Yet my new one shuts down on the charger.... Its hardware for sure and a replacement is in route. No point trouble shooting its a bad phone.. Threes many good ones just be patient... Now to wait for replacement...
If your on your 6th G2x, did you have to pay the 20 dollar exchange fee or whatever it's called? It would get pretty expensive after your 3rd or so G2x.
smashpunks said:
Its hardware trust me. I've had in total like 6 g2xs and this is the first I've had with the issue.. I also have another now.. Both have the same rom, baseband, kernel and apps. Yet my new one shuts down on the charger.... Its hardware for sure and a replacement is in route. No point trouble shooting its a bad phone.. Threes many good ones just be patient... Now to wait for replacement...
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
enoch861 said:
If your on your 6th G2x, did you have to pay the 20 dollar exchange fee or whatever it's called? It would get pretty expensive after your 3rd or so G2x.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
no. Bought first one full price it had no issues but dust, return no fee, then I exchanged again from pixel, no fee. Thats 3. Then I sold it for a sensation. Had bad luck with the sensation so I sold traded it on CL for a G2x and cash. Well that g2x was awesome too. so thats 4. I then dropped that ***** hard and had to exchange for another no fee again because I paid 130 through asurion. Thats 5. that g2x is awesome too. Now on a new line of service I got a free g2x with a online deal, so theres 6. Thats the one Im on now and it sucks donkey doooo.
but ive had enough to know there are good ones with no issues. I knew this one was gonna have issues cause of the ratio of no issues vs hearing issues here. LoL time to hunt for the good one again. LOL then after this I got to get the other g2x replaced again cause it was dropped again, and I cant have that. So Asurion that will be.....
Wow. Asurion must love you! LOL!
Last time I gave T-Mobile support a call, they wanted 20 bucks.
But that's a lot of G2x's my friend. And how much cash did you add on top to get the Sensation?
smashpunks said:
no. Bought first one full price it had no issues but dust, return no fee, then I exchanged again from pixel, no fee. Thats 3. Then I sold it for a sensation. Had bad luck with the sensation so I sold traded it on CL for a G2x and cash. Well that g2x was awesome too. so thats 4. I then dropped that ***** hard and had to exchange for another no fee again because I paid 130 through asurion. Thats 5. that g2x is awesome too. Now on a new line of service I got a free g2x with a online deal, so theres 6. Thats the one Im on now and it sucks donkey doooo.
but ive had enough to know there are good ones with no issues. I knew this one was gonna have issues cause of the ratio of no issues vs hearing issues here. LoL time to hunt for the good one again. LOL then after this I got to get the other g2x replaced again cause it was dropped again, and I cant have that. So Asurion that will be.....
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
enoch861 said:
Wow. Asurion must love you! LOL!
Last time I gave T-Mobile support a call, they wanted 20 bucks.
But that's a lot of G2x's my friend. And how much cash did you add on top to get the Sensation?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
trust me. I get mine back from asurion. they dont get a phone back
Oh and only 270 for sensation used upgrade.
This sounds like a defective battery. If your phone was plugged in at 30%, then you slept all night and woke up to a 44% charge with the phone powered down, that means that the battery was not taking any incoming charge for the vast majority of the night, nor does it seem that the battery was powering the phone for the majority of the night. Charging from 30->100% should only take 2.5 hours or so - maybe 3.
It could be that when you plug it in, it heats up - and thus expands. This could cause a loose connection to the battery somewhere (maybe something as simple as the physical contacts for the battery, or could be something more intricate inside the phone).
As much as you don't want to hear it, i'd say you'll probably need to take it to a store or send it in for replacement.
propain4444 said:
It could be that when you plug it in, it heats up - and thus expands. This could cause a loose connection to the battery somewhere (maybe something as simple as the physical contacts for the battery, or could be something more intricate inside the phone).
As much as you don't want to hear it, i'd say you'll probably need to take it to a store or send it in for replacement.
Click to expand...
Click to collapse
Thats my thought. It's still plugged in but does not charge. Forgot to mention that it requires a battery pull to restart. So possibly the phone is not really off, just in a non responsive idle state. Im going back to stock for now to see if that changes anything. I know they will ask if I got the update so I might as well. Thanks for the info.
techboydino said:
Thats my thought. It's still plugged in but does not charge. Forgot to mention that it requires a battery pull to restart. So possibly the phone is not really off, just in a non responsive idle state. Im going back to stock for now to see if that changes anything. I know they will ask if I got the update so I might as well. Thanks for the info.
Click to expand...
Click to collapse
Half the time its off, and half in a non responsive idle state. Cause sometimes you can turn the phone on, and sometimes you need a battery pull and the ***** is hhhhhhoooottt.
I doubt theres a loose connection when it expands as the copper connections in the corner are pretty lines up and expanding would only make em touch more you would think.
After having problems of randomly shutting off and having to take off the battery and put it back to turn it on, my phone got to the point of not even turning on even if I pull and reinsert the battery.
The phone was less than a month old.
I searched over the internet and found that the problem could be the battery so I bought a pair of new batteries (hyperion) from amazon but that didn't work.
I don't live in the US so my question before giving up and buy a new phone is... Is my Inspire 4G dead??
Call HTC its still under warranty
Sent from my Desire HD using XDA App
HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.
Agoattamer said:
HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.
Click to expand...
Click to collapse
Man that sucks... he should at least try, HTC is a great company to deal with, if he explains what happened. Worth a shot?
Sent from my Inspire 4G using Tapatalk
Have you tried powering up while plugged in to charge to make sure if its the battery or not?
Not living in the US
By chance are you a US citizen that is a student, federal employee, or U.S. military? If so you might have a reasonable chance of getting them to honor the warranty being "out of country" as you are. If you are a foreign national, try one of the methods mentioned above. It sucks that your phone is having issues.
You won't believe what happened.....
Suddenly my phone started to work. I reinserted the new battery and the phone started to charge it. The phone was off but the animation of the battery appeared (htc battery widget). I left it charge to 100% before turning the phone on again.
I had removed the original micro sd card (I forgot the thing in my office), so I inserted another one that I had in home.
The phone worked, finally!! But suddenly it started to show error messages with android sense and other stuff so I decided to do a factory reset.
When I did so, the phone stayed in the screen with the screen that shows the 3 android figures on skates and I thought it had frozen, so I pulled out the battery and now it doesn't turn on again. :'(
Going back to my original question.... is it dead now???
Hi guys!
I'm Running Leedroid 2.3.0 on my sensation since 2.3.0 was released.
I'm CWM v4.0.1.4 (charging fixed! blue text) on it.
The Phone ran perfect until yesterday. I didn't overclock and didn't do any other special tweaks, i used it as it was.
Yesterday i used google maps navigation for about 5 - 10 minutes. after that the phone was really hot. I stopped navigation and killed google maps with the stock task manager.
I put the phone into my pocket, about 20min later i noticed the phone turned off. it was still a little bit warm.
Now the phone doesn't turn on anymore. when i plug in the charger, nothing happens. not even the orange led turns on. absolutely nothing.
i've tried all combinations off pulling the battery, left it out for som time and plug it in again. try to charge....
No chance - the phone seems to be dead.
I've got no idea if it is a hardware or a software problem. how can i find out?
What can i do?
I think my warranty is void by rooting and flashing the custom rom.
You should check first if the Battery or the phone is the problem. Try getting another battery that u can try out. If it is not working, then probably your phone is dead. However, I would replace it with warranty. Since it's dead they can not turn it on and check if u modded it. Maybe they can detected that if they would take out the mainboard and connect it to some JTAG device, but I'm 99.9% sure they will not do this. Imagine the costs of doing this with every phone they get for replacement... It's not easy to detect if the Software on the phone was manipulated once the phone is dead due to a hardware defect.
What you can also try ist connect it to usb port on PC and try turning on. Does the PC detect anything?
PC doesn't detect anything.
I tried another battery today, same problem.
Do you think it is a hardware problem?
It may have gotten so hot it damaged some of the hardware. Like he said up there ^ take it to Tmobile and ask them to replace it. These things are notorious for overheating anyways so your story will be believable.
Sent from my Sensation using xda premium
Vineares said:
It may have gotten so hot it damaged some of the hardware. Like he said up there ^ take it to Tmobile and ask them to replace it. These things are notorious for overheating anyways so your story will be believable.
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
agreed. warranty, warranty, warranty
i think it is best for you to bring back to the tmobile store to get it check or get a new replacement. dont answer too much questions if they ask because they might try to look for away to void your warranty or refuse for service.
I'll bring it to t-mobile tomorrow.
I got a new one.
T-Mobile replaced it.
glad they did!
nonione said:
glad they did!
Click to expand...
Click to collapse
thats a good news
So there's someone selling a used sensation on cl for a fair price. However he told me now he doesn't want to sell because it is having the following issue
The phone has been randomly shutting down, and when I turn it back up, the battery is almost dead even though it was fully charged.
What might the problem be and what would it cost to fix?
Thanks
Sent from my GT-P1000 using XDA
lollavid said:
So there's someone selling a used sensation on cl for a fair price. However he told me now he doesn't want to sell because it is having the following issue
The phone has been randomly shutting down, and when I turn it back up, the battery is almost dead even though it was fully charged.
What might the problem be and what would it cost to fix?
Thanks
Sent from my GT-P1000 using XDA
Click to expand...
Click to collapse
Random shutdowns could be due to:
ROM/Firmware
Battery
Hardware
Steps to find out the culprit:
Do factory reset
Flash another ROM
Re-flash firmware
Re-caliberate battery
Replace battery
If the problem still persist, then it needs repair.
You could also try to search for another 'reasonable' seller...
Sounds like I better avoid it if hardware may be an issue...
Probably the battery. If it was hardware I think that on turning on again the battery would still read full.
Use it to your advantage. Drop the price further.
Justify it, you're taking a risk, you'd have to buy a new battery, "take it to a technician", etc
So my sensation was in the box for 2 or so weeks and I turned it on then unlocked it and it froze. I tried the 3 button trick to restart it so I would pull the battery and it did nothing. So I pulled the battery and tried to turn it back on and it won't do anything now. I connect it to a charger and it doesn't work. I tried 2 different battery's and 2 different chargers. The phone was really cold and its kinda warm outside do you think it could of cracked the chip or damaged the board from going from really cold to warm? Also T-Mobile won't honor my warranty since I now have a nexus 4 and they can't see my sensation. Also HTC says I'm out of warranty so it would cost me $80-$190. Any help is much appreciated.
Sent from my Nexus 4 using xda app-developers app
urmothersluvr said:
So my sensation was in the box for 2 or so weeks and I turned it on then unlocked it and it froze. I tried the 3 button trick to restart it so I would pull the battery and it did nothing. So I pulled the battery and tried to turn it back on and it won't do anything now. I connect it to a charger and it doesn't work. I tried 2 different battery's and 2 different chargers. The phone was really cold and its kinda warm outside do you think it could of cracked the chip or damaged the board from going from really cold to warm? Also T-Mobile won't honor my warranty since I now have a nexus 4 and they can't see my sensation. Also HTC says I'm out of warranty so it would cost me $80-$190. Any help is much appreciated.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Hi,
Try this:
Take out the battery,sd card,and sim card.
Plug the phone into a wall charger,and leave it for 5-6 hours.
Meanwhile,do you have any way to charge your battery without it being in the phone?
If so, do it.
I got T-Mobile to honor my warranty so now I just have to send it to them for them to fix it. They tried to say they couldn't find my imei even though I just received the replacement on the 1st. Then they tried to say I didn't have a 90day warranty on it. Took a hour and a half at the T-Mobile store just for them to honor my warranty for a repair. The sales rep that was dealing with it got transferred 5 times b4 he actually got some one to help
Sent from my Nexus 4 using xda app-developers app