After having problems of randomly shutting off and having to take off the battery and put it back to turn it on, my phone got to the point of not even turning on even if I pull and reinsert the battery.
The phone was less than a month old.
I searched over the internet and found that the problem could be the battery so I bought a pair of new batteries (hyperion) from amazon but that didn't work.
I don't live in the US so my question before giving up and buy a new phone is... Is my Inspire 4G dead??
Call HTC its still under warranty
Sent from my Desire HD using XDA App
HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.
Agoattamer said:
HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.
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Man that sucks... he should at least try, HTC is a great company to deal with, if he explains what happened. Worth a shot?
Sent from my Inspire 4G using Tapatalk
Have you tried powering up while plugged in to charge to make sure if its the battery or not?
Not living in the US
By chance are you a US citizen that is a student, federal employee, or U.S. military? If so you might have a reasonable chance of getting them to honor the warranty being "out of country" as you are. If you are a foreign national, try one of the methods mentioned above. It sucks that your phone is having issues.
You won't believe what happened.....
Suddenly my phone started to work. I reinserted the new battery and the phone started to charge it. The phone was off but the animation of the battery appeared (htc battery widget). I left it charge to 100% before turning the phone on again.
I had removed the original micro sd card (I forgot the thing in my office), so I inserted another one that I had in home.
The phone worked, finally!! But suddenly it started to show error messages with android sense and other stuff so I decided to do a factory reset.
When I did so, the phone stayed in the screen with the screen that shows the 3 android figures on skates and I thought it had frozen, so I pulled out the battery and now it doesn't turn on again. :'(
Going back to my original question.... is it dead now???
Related
Hi guys!
I'm Running Leedroid 2.3.0 on my sensation since 2.3.0 was released.
I'm CWM v4.0.1.4 (charging fixed! blue text) on it.
The Phone ran perfect until yesterday. I didn't overclock and didn't do any other special tweaks, i used it as it was.
Yesterday i used google maps navigation for about 5 - 10 minutes. after that the phone was really hot. I stopped navigation and killed google maps with the stock task manager.
I put the phone into my pocket, about 20min later i noticed the phone turned off. it was still a little bit warm.
Now the phone doesn't turn on anymore. when i plug in the charger, nothing happens. not even the orange led turns on. absolutely nothing.
i've tried all combinations off pulling the battery, left it out for som time and plug it in again. try to charge....
No chance - the phone seems to be dead.
I've got no idea if it is a hardware or a software problem. how can i find out?
What can i do?
I think my warranty is void by rooting and flashing the custom rom.
You should check first if the Battery or the phone is the problem. Try getting another battery that u can try out. If it is not working, then probably your phone is dead. However, I would replace it with warranty. Since it's dead they can not turn it on and check if u modded it. Maybe they can detected that if they would take out the mainboard and connect it to some JTAG device, but I'm 99.9% sure they will not do this. Imagine the costs of doing this with every phone they get for replacement... It's not easy to detect if the Software on the phone was manipulated once the phone is dead due to a hardware defect.
What you can also try ist connect it to usb port on PC and try turning on. Does the PC detect anything?
PC doesn't detect anything.
I tried another battery today, same problem.
Do you think it is a hardware problem?
It may have gotten so hot it damaged some of the hardware. Like he said up there ^ take it to Tmobile and ask them to replace it. These things are notorious for overheating anyways so your story will be believable.
Sent from my Sensation using xda premium
Vineares said:
It may have gotten so hot it damaged some of the hardware. Like he said up there ^ take it to Tmobile and ask them to replace it. These things are notorious for overheating anyways so your story will be believable.
Sent from my Sensation using xda premium
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agreed. warranty, warranty, warranty
i think it is best for you to bring back to the tmobile store to get it check or get a new replacement. dont answer too much questions if they ask because they might try to look for away to void your warranty or refuse for service.
I'll bring it to t-mobile tomorrow.
I got a new one.
T-Mobile replaced it.
glad they did!
nonione said:
glad they did!
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thats a good news
About an hour ago I tried charging my phone because I was going to flash a new Rom and it wouldn't charge. The LED Light doesn't even come on. It was at 15% when I first noticed it doesn't charge. I tried multiple chargers and USB cords but still no luck and me turning the phone on and off constantly trying to diagnose the problem caused the battery to die. I haven't dropped my phone and it doesn't have water damage. Please help
Still on contract may warranty it its sounds dead if you tried diffent plugs and battery
Sent from my Sensation 4G using xda premium
Thanks for the response I appreciate it... The battery works it just won't charge. What do you mean when you say it sounds dead? I don't know if I can get insurance from it because I traded my old phone for it with a friend. I have insurance though. Do you still think I should warranty exchange or use my insurance?
i had the SAME exact issue 2 weeks ago and made a post about this with a weird story to it. But there is nothing that I could of done and luckily I had insurance so I got a replacement and I suggest you do the same.
Warranty may still be good though. Is it rooted?
Sent from my Sensation 4G using xda premium
Yes it's still rooted but I'll find a way to brick it and take it to the T-Mobile tomorrow. If they won't replace it I'll just use my insurance. Luckily I still have a Samsung highlight from like 2009 I can use for the time being. Thanks guys I really appreciate your feedback.
Flash radio, remove battery halfway through should kill it.
try adb reboot with battery in before you brick it, you never know
My phone wont turn on after installing titanmim backup it was working ok and had about 50% battery left but thenit suddenly went off and now wont turn on.
Can it boot into recovery? What happens when you plug it into a charger and try turn it on?
It wont boot in to recovery mode. Am on my way home now so soon as am in am going to try and plug it in to the charger and see but before I installed titanmim backup it had about 50% battery still in it
Just tuck it out of my pocket and the screen feels warm to the touch
Try it when you get home and see how it goes.
Just got in and plugged it in to the charger and it's not coming on the charger light isn't even coming on
How the PC recognize it in the device manager?
At the moment my pc isn't picking it up
Pull the battery, put it back in, then try to power on.
Sent from my HTC Sensation 4G using xda premium
Tried that tried 2 different battery's and 2 different chargers and 2 different laptops
Did you try and turn the phone on without a battery in? I read somewhere that that may help discharge the final bit of power in the phone, but it's probably bull crap.
So no computer sees it at all? Have you ever run ADB or FASTBOOT commands with your computer? I ask because I want to make sure you have proper drivers installed and everything.
The next thing I would do is start downloading a RUU of your liking. I say that becasue it may come down to trying that out, and the download takes a while. Here's a link to the thread: http://forum.xda-developers.com/showthread.php?t=1074559
Any other info you can provide like is it stock, rooted, what ROM, etc. would be helpful.
It rooted and running OrDroid rom from here, It as been running great till tonight when I tried to install titanium back and it just went off with no life in it at all
Sorry to say but it sounds like a lot like what happened to me. My first Sensation just died on me one day. Have a read about it in this thread.
Am starting think that my self as I left it on charge all-night and its still dead. Don't even think it as any warranty left oh well best start saving just a pitty you can't make calls from a galaxy 10.1
freddy0000 said:
Am starting think that my self as I left it on charge all-night and its still dead. Don't even think it as any warranty left oh well best start saving just a pitty you can't make calls from a galaxy 10.1
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Yeah that is a real shame about the Galaxy 10.1. I have actually been thinking about getting one of those myself. I don't know about the Galaxy 10.1, but my Accer Iconia A500 tablet has a slot for a SD card that has a peice of molded plastic covering the slot. And it is work going on to be able to use it like a phone. Terrible how OEMs lock out a feature like that
Anyway back on topic, if you are interested I can give you contact info to someone that can replace the mainboard for you at a reasonable price. That would be cheaper than buying another device I think. Just PM me if you are interested.
Am in the UK mate
Think ill take my chances and try and sending if off to HTC for repair
Just booked it in now so hopefully they will fix it
Same thing happen to me the other day. It shut off and wouldn't come on. Thankfully I am paying extra for extended warranty which is basically lifetime warranty and got it replaced.
Sent from my Sensation 4G using XDA App
How much did you pay for extended warranty*
Got a email from Htc saying even though my phone is in warranty they want a £145 to fix it put not because of the fault but because at the top of the screen there a little crack and even though I said that's not why its broke they still want me to pay it. So I don't now if its worth paying that much to fix it or count my loss's. Isn't there any other way to fix a bricked phone
okay,
My device doesnt turn on anymore. no light while charging...
it has drain the battery over the night, was full and after 8h of sleep it was at 12% and after draining all the battery I've put the charger on and no light, no way to turn it on.
I've installed CleanRom 2.6 SE just before going to sleep.
Any Idea ?
bricked... do you have super cid?
attcid flash rogers radio can brick
or other way around
hope you didnt do that...
Sent from my HTC One X using XDA
yeah I have super cid, and I was on cleanrom before the new release !
niceppl said:
bricked... do you have super cid?
attcid flash rogers radio can brick
or other way around
hope you didnt do that...
Sent from my HTC One X using XDA
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wait what? he said he flashed a new rom then let it die....so it turned back on after you flashed right? keep it plugged in for awhile sometimes like on my samsung tab it takes a good 15 mins before it does anything, i have att and i flash rogers radios and roms all the time with no brick.
been charging for like an hour and nothing ...
Plugged into the wall with the supplied charger cable with it?
I use to charge my xperia on my laptop, although for whatever reason when i used the phone [with data off] / had data on whether in use or not, it drained faster than it charged.
Phone is close and charging for 2hours now ... still no light and no way to open in
Try to see if you can get in to boot (power+vol down) while plugged into your computer and try flashing an older RUU. Even if the screen doesn't show anything see if your computer might pick it up.
This happened to me too. Phone was fine, charged over night and was 100% when i left to work in the morning. Used Google navigation for 5 minutes and than let the phone sit for the next half hour. By the time i tried to use it again the phone was off and dead.
Nothing worked to turn it on. Charging, hard resets, plugging to computer all failed. I read somewhere that someone had same issue and after 24 hours connected to USB the phone finally began working again. I tried that too but unfortunately only solution was to send it in for a new one =(
Hope you have better luck than me.
Nop, doesnt work
Yeah looking like I'll need to send it to HTC and pay to have it repaired since I've unlocked it
Nice waist of 650$ bucks
anybody know how much it cost to have it repaired by HTC ? after 3 week of usage LOL
Dommage said:
anybody know how much it cost to have it repaired by HTC ? after 3 week of usage LOL
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phone has a 1 year warranty from HTC so it should cost nothing unless they decide that what you did bricked it since you unlocked the bootloader. What is your carrier's policy, do they handle exchanges for the first 30 days for example?
finally I've call rogers they'll send me an HTC One X within 15 days by the Post. cost me 35$ for the replacement and told me the only way they'll charge me more is if it has been Water Damage ...
So finger cross it wont take 3 week to receive it !
*BTW HTC doesnt repair phone in canada ! (I call them) It is the responsibility of the sellers (ROGERS, BELL or TELUS)
Dommage said:
finally I've call rogers they'll send me an HTC One X within 15 days by the Post. cost me 35$ for the replacement and told me the only way they'll charge me more is if it has been Water Damage ...
So finger cross it wont take 3 week to receive it !
*BTW HTC doesnt repair phone in canada ! (I call them) It is the responsibility of the sellers (ROGERS, BELL or TELUS)
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Click to collapse
That's not too bad I suppose. Better than having to pay full cost for a repair.
Yeah that's sure !
Dommage said:
finally I've call rogers they'll send me an HTC One X within 15 days by the Post. cost me 35$ for the replacement and told me the only way they'll charge me more is if it has been Water Damage ...
So finger cross it wont take 3 week to receive it !
*BTW HTC doesnt repair phone in canada ! (I call them) It is the responsibility of the sellers (ROGERS, BELL or TELUS)
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Awesome, congrats!
WOW !
Just receive the new HTC One X by the post ...
only thing I can say is : Damn Rogers you're fast !!
Thanks everyone
Possible solution
Just incase anyone else has this problem.......I had exactly the same problem and just pressed the power and volumn buttons randomly and eventually it botted into bootloader. I dont know what combination of buttons did it but if you do the same it might work.
i put my htc one x to charge and it didnt want to so i checked the charger and it turned off then it got scorching hot and started to vibrate on its own I opened it too see if i could remove battery but battery is difficult to remove so it finally stup vibrating but I am to scared to try to turn it on I left it by the fan so it would cool down. I have no warranty I bought it on the street it was working excellently I have the box and everything. What should I do?
Edit: My cellphone is dead doesnt charge or turn on. Computer doesnt recognize it I just lost $400.00. What should I do I am not the original owner so I cant go to at&t What are my options?
Uh...your first mistake was "opening" the phone. Our phones are not meant to be cracked open...
Maybe something shorted out and caused your battery to overheat like crazy
In my opinion, it sounds like you're out of luck, but wait until other people respond to see what they say.
this phone is relatively easy to open and there are no seal except on the inside screws
I am desperate dont know what to do i have a 400 dollar paper wieght
Device has a 1 year warranty. Are you on at&T? If so call them. They will replace it. If not call htc.
I bought it on craiglist used like for a 2 weeks used and i dont have reciept what should I do Help me i know there are other people whod have had this problem before. i think htc will ask me for receipt
Nobody cares where you bought it. The warranty covers the device. I'll say it again. If you are on at&t call them. They handle warranty claims for you period.
i use this phone on simple mobile prepaid i never have had at&t
In that case call htc. You still have a warranty.
I read the instruction in the box and it says the warranty is for first owner only
Kevin36 said:
I read the instruction in the box and it says the warranty is for first owner only
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You can still try. A 10 minute phone call is worth not losing $400, right? Don't mention that you're not the first owner unless they actually ask.
will try
post any update from phone call
called htc and told them about the heating problem and that cellphone wont charge or turn on they told it was in warranty and that I just had to send it to them
Kevin36 said:
called htc and told them about the heating problem and that cellphone wont charge or turn on they told it was in warranty and that I just had to send it to them
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Ta-da!
You got away with one.
Lesson learned: Buying things off the backs of trucks is risky.
Next lesson: Punctuation. ;-)
Sell it on craiglist to cover your loss
Sent from my HTC One X using xda premium