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Should i get replacement G1, since my screen is loose and it cricks?

Hey guys. I am wondering if I should get a replacement for my G1. I payed $430 , i love the phone! I rooted it ,thanks to the awsome work of XDA developers!!!Thank you very much! I just got a free battery from T-Mobile , but the cricks from the screen and the loosiness is making me replace it. The only thing is that i won`t get a new phone since im using the 90 day warranty. It will be refurbished... What do you guys think? If I send my back , will the notice that i has been rooted, eventhough i`ll flash to normal rc33 Image ?

Don't do it. The creak can be fixed by trimming a simple piece of plastic. You'd better not risk getting an even more faulty phone. Search for the solution.

jojo_angelov said:
... I just got a free battery from T-Mobile ...
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How did you get a free new battery? I want one too.

But ther rep says that if its not working as i want, i can replace it again. I don`t want to do it my self... My friends phone is not like that, and he have had the phone for longer.. I dunno....grrr...
Btw i just called tmobile and told them that my batter sux, otherwise i love the phone. Told them that i tried everything , from turning gps off and stuff and i still get 3-4 hours which is true... so they said that im in the 90 days warranty so they will send me a new battery and i don`t have to send my old one back wow..

Just get a replacement. Why put up with the hassle of fixing it yourself if you can just get it replaced?

idk, i would say keep your phone, i have always had issues with refurbished replacements, when i was with AT&T and my tilt stopped working they ended up sending me 6 different replacements, all but one were faulty on arrival, the one that wasn't i ended up making faulty cause Hard-SPL wouldn't install. imo it would be better to deal with a minor inconvenience than to get a refurbished phone and be screwed repeatedly till you get one that works

i just say that the phone goes for 200$ refurbished on the net... I payed 430$ , no way doing that... if they were to give me a new one i would accept it

I changed my phone because of this problem, but the other phone ended up with this problem within a few weeks. Not worth the hassle and the noise can be fixed by cutting some plastic away, google for more info.

Same HTC warranty repair covered 1st time but not the 2nd?!

I bought my phone new back in late December and only after about a month of use got the oil spot problem and my volume button would stick and bring up the volume control over and over basically making the phone unusable. So I got and RMA from HTC repair, sent it in, got it back about a week later but the volume button problem was still there. So I sent it in again and they finally fixed it. Here it is 5 months later, same exact problems come back "phone is still in warranty until 01/2010" so I call RMA center, tell them to submit an RMA with the SAME exact issues as before on my account and I send it in but this time they respond with this:
Diagnosis:
Newton ring (oil spot) indicates excessive pressure to LCD
Button failure
Suggested Repair:
Replace LCD and refurbish
Total Repair Price:
$202.57
What gives?! I call them and they say under the phones new circumstances the warranty is NOT covered so there is the charge. My question is how can they repair it the first time at NO cost under warranty and this time say it was excesive use and given that it has the EXACT same problems as before want to charge me for repair?? Am I justified in calling them and complaining?

Hello, I know this is a WAY LONG PAST RELEVANT ITEM for you, but I found your thread in my search. I have had similar problems before with HTC AMERICA, but this time they have gone too far, so I am bumping your thread for this occasion, and simply directing you to my current thread here:
http://forum.xda-developers.com/showthread.php?t=1002951
I would just like to ask if you would read Post #1 and tell me if the experience overall sounds similar in tone and attitude to the one you describe.
It disgusts me to read of your situation. The one that I am describing currently is for my HTC DESIRE, under warranty, warranty not being honored.
However, YOUR SCENARIO, and i realize it's now 2 years old, sounds more like my FIRST encounter with HTC AMERICA with a brand new HTC HERO, with a wifi receptor problem. (I still had my HTC /T-Mobile Wing and it was picking up WIFI signals perfectly everywhere, in my home, on the street, in cafes... but the new Hero -- no.)
HTC-AMerica diagnosed that indeed it was broken. The phone was just weeks old so I asked "don't i just get a new phone?" They said NO, WE HAVE TO REPAIR IT. So i was out of a phone for several weeks. Then it comes back. No charge, that's great. But same problem. Whatever they did, didn't fix it. I called and said this is ridiculous, they said "send it back, here is new RMA"...
I said "You're kidding right? A brand new phone, you repair it, it didn't fix it, same problem, and you want me to REPAIR IT AGAIN? Isn't it time you just give me a new phone?"
"No, per policy blah blah, we must repair it".... I told them they were nuts, and my warranty was useless, what is their problem, and I was now forced to use my SECONDARY INSURANCE with "SquareTrade.com" ---- They were of course like "whatever"
And SquareTrade paid out the full price of the phone within 48 hours.
That was with the HTC Hero.
I'd almost forgotten about that. because i then bought the HTC Desire, a phenomenal phone... til i had this recent warranty problem.
Anyway, I'm bumping your thread because i intend to make an issue out of this. Any help on your end would be great. (IE case # ect.... but, i total;ly understand you have long since moved on, so, don;t worry about it. Just bumping this is helpful. thank you.
/quicksite
Black6spdZ said:
So I got and RMA from HTC repair, sent it in, got it back about a week later but the volume button problem was still there. So I sent it in again and they finally fixed it. Here it is 5 months later, same exact problems come back "phone is still in warranty until 01/2010" so I call RMA center, tell them to submit an RMA with the SAME exact issues as before on my account and I send it in but this time they respond with this:
Diagnosis:
Newton ring (oil spot) indicates excessive pressure to LCD
Button failure
Suggested Repair:
Replace LCD and refurbish
Total Repair Price:
$202.57
What gives?! I call them and they say under the phones new circumstances the warranty is NOT covered so there is the charge. My question is how can they repair it the first time at NO cost under warranty and this time say it was excesive use and given that it has the EXACT same problems as before want to charge me for repair?? Am I justified in calling them and complaining?
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Slide issue & AT&T Warranty Replacement?

It seems that sometimes when I slide my Fuze back in, it'll turn off the phone and I'll need to turn it back on.
I've had the phone for under a year and to that end it's still got the AT&T warranty on it, but since I bought a Tilt 2 a week ago I'm not sure if AT&T will still accept it.
Does anyone know if they will? It'd be nice to keep the Fuze as a backup phone and I don't want it to magically get worse right as I'm out of the warranty period.
Thanks in advance!

thats wierd? they should take it back since it's under a year old. But as soon as you bought the tilt2 the insurance was transferred to it.

t1990le said:
thats wierd? they should take it back since it's under a year old. But as soon as you bought the tilt2 the insurance was transferred to it.
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I don't have insurance, just a straight warranty, and I haven't called them yet so I'm not sure if it's just me being stupid or if they'd actually shoot me down.
I don't think AT&T's call center is open on Saturday which is why I haven't called them yet.

Kawinma said:
I don't have insurance, just a straight warranty, and I haven't called them yet so I'm not sure if it's just me being stupid or if they'd actually shoot me down.
I don't think AT&T's call center is open on Saturday which is why I haven't called them yet.
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im pretty sure its open on saturdays, but thats one weird thing, sliding it back turns off the phone? thats really weird haha

I've had the same problem with two previous devices, and It's really annoying. Certain times I can slide it in and out all day long and it's fine. But when ever I'm using it for something important, like navigation it turns off when I slide out, or slide it closed.

yes if its still under warranty they will fix it

HTC Sensation "BRICK" after S-ON

Hi, a little story about my Sensation....
First if I make some mistakes please excuse me I am an Austrian
So, where i should start....
First I want a S-OFF and it works ok than I installed a the rom manager from the market and the app says i have no root acess ok so I thought it is too stubid for me and I thought it isn required for me to have a Custom Rom or root and so i want to set it to S-OF
ok I set a SuperCID no problem it has worked
after that i have used an Tutorial from a German forum...
yes and in the end of the tut were i should reboot the bootloader the Sensation bricked! Now I know my mistake i didn't haven't flashed the stock rom bevor!
so now the situation is like that:
the phone is dead no reaction and no backlight but only at one time it turned on the backlight as i put in the battery and than i pluged in the usb than the backlight turned off and i can't make the backlight on.... yet
when i plug in the usb the device is shown in the device-manager in windows..
I don't have any plan...I think it's that an it shut go to HTC-Support!
greets Blacki

no one has an idea now the same happend to another user in the german forum

What is shown in device manager of Windows? Please state the exact text shown. Thanks!

there stands "qhsusb_dload"
I've read some sites in the thread with the S-OFF/ON Tutorial and there is also a guy who has the same problems!
greetz Blacki
edit: I think it's totaly bricked I think I will bring it back to my dealer and say that it cames dead out of the box because it's only 3 Days old -.-

Blacki888 said:
there stands "qhsusb_dload"
I've read some sites in the thread with the S-OFF/ON Tutorial and there is also a guy who has the same problems!
greetz Blacki
edit: I think it's totaly bricked I think I will bring it back to my dealer and say that it cames dead out of the box because it's only 3 Days old -.-
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Briked device...
Mine is bricked too. Sending HTC with the hope that they can reflash everything and it will come back to life.

Return it you will probably get away with it htc will just ref lash and return to you,

So you can't boot into bootloader or recovery? I.e., pull battery, put it back in, and turn on while holding power and volume down?

Rumball said:
So you can't boot into bootloader or recovery? I.e., pull battery, put it back in, and turn on while holding power and volume down?
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I've tried a hard reset and also to come into the bootloader and the battery stays out over night! No chance
So you guys think I have a good chance to get it fixed for free?
I don't know but it's possible that I get a new device because here in Austria HTC has an service partner so they don't fix the devices by themself so I think HTC will change the device before they must pay the company to fix them! I really don't know I hope it will get fixed for free because it's 4 days old
greetz Blacki

Try, If you can, To Run the RUU. Because what you did semi-bricked your device. Not totally bricked. Just try to turn on IF you can and Run the RUU! This same thing happened to me when i tried to install a custom font!

I've tried it when i run the RUU.exe than it says Error 170 I think it's an connection error and i've tried it to reboot etc. etc. with "adb" but it always say "waiting for device"

Blacki888 said:
there stands "qhsusb_dload"
I've read some sites in the thread with the S-OFF/ON Tutorial and there is also a guy who has the same problems!
greetz Blacki
edit: I think it's totaly bricked I think I will bring it back to my dealer and say that it cames dead out of the box because it's only 3 Days old -.-
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Click to collapse
With all due respect, people like you are the exact reason why we had an encrypted bootloader to begin with....to protect HTC from having to foot the bill for people who want to tinker with their phone, brick it, and then swap it for a new one as if the product was defective (leaving them to eat the cost). Quite frankly, this is ridiculous. It doesn't matter that your phone is 3 or 4 days old. If I buy a car and crash it within the first 3 or 4 days, should the dealership have to swap my car out? You knew the risks of what you were doing when you started the process (if you didn't then that's your fault for not reading), if you weren't willing to accept those risks then you shouldn't have done it. I hope you get your phone working, but if you aren't successful in fixing it, don't try to pass the buck off back to your dealer by lying about the phone coming out of the box dead. Take some responsibility for your actions. Remember it's dishonest actions like these that led to the locked bootloaders to begin with. Next time flash with care and make sure you read and understand what you're going to be doing BEFORE you start.

mysterioustko said:
With all due respect, people like you are the exact reason why we had an encrypted bootloader to begin with....to protect HTC from having to foot the bill for people who want to tinker with their phone, brick it, and then swap it for a new one as if the product was defective (leaving them to eat the cost). Quite frankly, this is ridiculous. It doesn't matter that your phone is 3 or 4 days old. If I buy a car and crash it within the first 3 or 4 days, should the dealership have to swap my car out? You knew the risks of what you were doing when you started the process (if you didn't then that's your fault for not reading), if you weren't willing to accept those risks then you shouldn't have done it. I hope you get your phone working, but if you aren't successful in fixing it, don't try to pass the buck off back to your dealer by lying about the phone coming out of the box dead. Take some responsibility for your actions. Remember it's dishonest actions like these that led to the locked bootloaders to begin with. Next time flash with care and make sure you read and understand what you're going to be doing BEFORE you start.
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I agree completely. And, this also supports my thread that was removed. People dont need to be doing all this S-OFF and S-ON business for a measly bloatware removal project. If you dont intend to flash some ROMs and KNOW what you are doing in the process, you need to go the temp root method and spend time reading and understanding. That said, Id bet money that someone here can figure out how to fix this phone, so dont go talking about ripping off HTC when you should be waiting for someone here to help you fix the problem.
Matt

is there any way to fix it

There is some sense in the comments about HTC/dealer footing the bill, it's not their fault.
However we all hate insurance companies, don't we? Like the ones who declined to pay for the houses of those poor people in the states who got hit by a hurricane or the ones who insure your car and then should something happen, they want some crazy excess and raise the insurance, never mind it was hit on a parking lot when you weren't even there.
This is very dishonest and you should not do it, however it came to my mind and I decided to share it.
You can fix your phone by getting a phone insurance, then wait for say a while until you can claim from it and then dump the phone in a) the sink, b) bucket with household bleach + hot water or c) a river, wait for an hour and it's ready

freakzone said:
There is some sense in the comments about HTC/dealer footing the bill, it's not their fault.
However we all hate insurance companies, don't we? Like the ones who declined to pay for the houses of those poor people in the states who got hit by a hurricane or the ones who insure your car and then should something happen, they want some crazy excess and raise the insurance, never mind it was hit on a parking lot when you weren't even there.
This is very dishonest and you should not do it, however it came to my mind and I decided to share it.
You can fix your phone by getting a phone insurance, then wait for say a while until you can claim from it and then dump the phone in a) the sink, b) bucket with household bleach + hot water or c) a river, wait for an hour and it's ready
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Click to collapse
What does a device insurance company such as Asurion or SquareTrade have to do with the actions of some home/car insurance company? NONE. This is like saying, since someone in your family did something dishonest, I get to rob your house, because you're all relatives.
It's insurance fraud that causes all of us to pay those higher rates and have to endure so many hassles.
If it's wrong to send it to HTC claiming it came out the box broken, then it's wrong to commit insurance fraud too. This is not a case where the device had a hardware defect that had nothing to do with the bootloader being unlocked. So there's no gray area on this one.
I can't say I've been honest every day of my life, but let's not act like one form of fraud is more noble than another form of fraud.
Let's find a legit way to resolve this issue. And the legit way is, for the device owner to take it to a repair shop and be honest about what happend and pay for help, or send it to HTC and be honest about what happened and pay for service. Whatever fee will be less than the price paid for the Sensation by far I'm sure.

Im willing to bet that the fee to repair it from HTC will be less than the insurance + deductible from an insurance company.
Matt

It was intended to be a joke, thus the smiley, sorry guys
I am generally against crime, including insurance fraud

mrg02d said:
Im willing to bet that the fee to repair it from HTC will be less than the insurance + deductible from an insurance company.
Matt
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I agree, it probably will be cheaper to just be straight up with HTC and pay their fee.

Darnell_Chat_TN said:
I agree, it probably will be cheaper to just be straight up with HTC and pay their fee.
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i am sure they will find out so yeah

Is my Inspire 4G dead??

After having problems of randomly shutting off and having to take off the battery and put it back to turn it on, my phone got to the point of not even turning on even if I pull and reinsert the battery.
The phone was less than a month old.
I searched over the internet and found that the problem could be the battery so I bought a pair of new batteries (hyperion) from amazon but that didn't work.
I don't live in the US so my question before giving up and buy a new phone is... Is my Inspire 4G dead??

Call HTC its still under warranty
Sent from my Desire HD using XDA App

HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.

Agoattamer said:
HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.
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Man that sucks... he should at least try, HTC is a great company to deal with, if he explains what happened. Worth a shot?
Sent from my Inspire 4G using Tapatalk

Have you tried powering up while plugged in to charge to make sure if its the battery or not?

Not living in the US
By chance are you a US citizen that is a student, federal employee, or U.S. military? If so you might have a reasonable chance of getting them to honor the warranty being "out of country" as you are. If you are a foreign national, try one of the methods mentioned above. It sucks that your phone is having issues.

You won't believe what happened.....
Suddenly my phone started to work. I reinserted the new battery and the phone started to charge it. The phone was off but the animation of the battery appeared (htc battery widget). I left it charge to 100% before turning the phone on again.
I had removed the original micro sd card (I forgot the thing in my office), so I inserted another one that I had in home.
The phone worked, finally!! But suddenly it started to show error messages with android sense and other stuff so I decided to do a factory reset.
When I did so, the phone stayed in the screen with the screen that shows the 3 android figures on skates and I thought it had frozen, so I pulled out the battery and now it doesn't turn on again. :'(
Going back to my original question.... is it dead now???