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Is my Inspire 4G dead??

After having problems of randomly shutting off and having to take off the battery and put it back to turn it on, my phone got to the point of not even turning on even if I pull and reinsert the battery.
The phone was less than a month old.
I searched over the internet and found that the problem could be the battery so I bought a pair of new batteries (hyperion) from amazon but that didn't work.
I don't live in the US so my question before giving up and buy a new phone is... Is my Inspire 4G dead??

Call HTC its still under warranty
Sent from my Desire HD using XDA App

HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.

Agoattamer said:
HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.
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Man that sucks... he should at least try, HTC is a great company to deal with, if he explains what happened. Worth a shot?
Sent from my Inspire 4G using Tapatalk

Have you tried powering up while plugged in to charge to make sure if its the battery or not?

Not living in the US
By chance are you a US citizen that is a student, federal employee, or U.S. military? If so you might have a reasonable chance of getting them to honor the warranty being "out of country" as you are. If you are a foreign national, try one of the methods mentioned above. It sucks that your phone is having issues.

You won't believe what happened.....
Suddenly my phone started to work. I reinserted the new battery and the phone started to charge it. The phone was off but the animation of the battery appeared (htc battery widget). I left it charge to 100% before turning the phone on again.
I had removed the original micro sd card (I forgot the thing in my office), so I inserted another one that I had in home.
The phone worked, finally!! But suddenly it started to show error messages with android sense and other stuff so I decided to do a factory reset.
When I did so, the phone stayed in the screen with the screen that shows the 3 android figures on skates and I thought it had frozen, so I pulled out the battery and now it doesn't turn on again. :'(
Going back to my original question.... is it dead now???

phone wont turn on

My phone wont turn on after installing titanmim backup it was working ok and had about 50% battery left but thenit suddenly went off and now wont turn on.

Can it boot into recovery? What happens when you plug it into a charger and try turn it on?

It wont boot in to recovery mode. Am on my way home now so soon as am in am going to try and plug it in to the charger and see but before I installed titanmim backup it had about 50% battery still in it
Just tuck it out of my pocket and the screen feels warm to the touch

Try it when you get home and see how it goes.

Just got in and plugged it in to the charger and it's not coming on the charger light isn't even coming on

How the PC recognize it in the device manager?

At the moment my pc isn't picking it up

Pull the battery, put it back in, then try to power on.
Sent from my HTC Sensation 4G using xda premium

Tried that tried 2 different battery's and 2 different chargers and 2 different laptops

Did you try and turn the phone on without a battery in? I read somewhere that that may help discharge the final bit of power in the phone, but it's probably bull crap.
So no computer sees it at all? Have you ever run ADB or FASTBOOT commands with your computer? I ask because I want to make sure you have proper drivers installed and everything.
The next thing I would do is start downloading a RUU of your liking. I say that becasue it may come down to trying that out, and the download takes a while. Here's a link to the thread: http://forum.xda-developers.com/showthread.php?t=1074559
Any other info you can provide like is it stock, rooted, what ROM, etc. would be helpful.

It rooted and running OrDroid rom from here, It as been running great till tonight when I tried to install titanium back and it just went off with no life in it at all

Sorry to say but it sounds like a lot like what happened to me. My first Sensation just died on me one day. Have a read about it in this thread.

Am starting think that my self as I left it on charge all-night and its still dead. Don't even think it as any warranty left oh well best start saving just a pitty you can't make calls from a galaxy 10.1

freddy0000 said:
Am starting think that my self as I left it on charge all-night and its still dead. Don't even think it as any warranty left oh well best start saving just a pitty you can't make calls from a galaxy 10.1
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Click to collapse
Yeah that is a real shame about the Galaxy 10.1. I have actually been thinking about getting one of those myself. I don't know about the Galaxy 10.1, but my Accer Iconia A500 tablet has a slot for a SD card that has a peice of molded plastic covering the slot. And it is work going on to be able to use it like a phone. Terrible how OEMs lock out a feature like that
Anyway back on topic, if you are interested I can give you contact info to someone that can replace the mainboard for you at a reasonable price. That would be cheaper than buying another device I think. Just PM me if you are interested.

Am in the UK mate

Think ill take my chances and try and sending if off to HTC for repair

Just booked it in now so hopefully they will fix it

Same thing happen to me the other day. It shut off and wouldn't come on. Thankfully I am paying extra for extended warranty which is basically lifetime warranty and got it replaced.
Sent from my Sensation 4G using XDA App

How much did you pay for extended warranty*

Got a email from Htc saying even though my phone is in warranty they want a £145 to fix it put not because of the fault but because at the top of the screen there a little crack and even though I said that's not why its broke they still want me to pay it. So I don't now if its worth paying that much to fix it or count my loss's. Isn't there any other way to fix a bricked phone

[Q] Dead!

got my HTC Sensation back from HTC yesterday
they replaced the main board.
all seemed well, today when I took it off the charger it does not seem to have charged the phone
it then very quickly died as the battery went
now it won't even flash the orange light
completely dead
have ordered a genuine battery
failing that its back to HTC
any ideas ?
totally stock phone, genuine battery and charger and cable

Do not use a HTC battery. They have their issues.
Buy a Anker battery. You can find these on ebay at fairly decent prices.

Got an anker too, same result, still kaput.

cirian75 said:
Got an anker too, same result, still kaput.
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Check the pins that connect to the battery and make sure they are not bent any.

pins are A'ok
tried a 2nd genuine battery that was 60% out of the pack.
phone fired up, put it on charge, 1h 30m was down to 48%
so it claims to be charging, but is not
anyhoo, its back with UPS on its way back HTC for the second time.

Come tomorrow HTC has had it a week, strange
1st time they had it just a day before they sent it back with a new mainboard.

HTC tracking say repair complete
should be on the UPS wagon tonight and here tomorrow.

back in repair
must have failed QC inspection

Now marked as shipped
should be here tomorrow.

Got phone back
Not fixed
marked as no fault found
they must have only plugged it in to see if it said charging and the orange light came on
plainly did not check to see if the percentage increased
back to HTC a 3rd time

cirian75 said:
Got phone back
Not fixed
marked as no fault found
they must have only plugged it in to see if it said charging and the orange light came on
plainly did not check to see if the percentage increased
back to HTC a 3rd time
Click to expand...
Click to collapse
Have you tried a different charger/cable?

Have tried all the below
and home and at work.
x2 HTC chargers and cables
x1 Samsung Galaxy S charger
x2 HTC batterys
x1 Anker battery.

Wow 3 times! I really hope they fix the issue correctly this time! They say three times is a charm, hopefully it will be repaired correctly!
Sent from my HTC Sensation 4G using xda premium

Tried a HBoot mode charge, no dice

HTC tracking saying repair complete
bets on it not being ?

Hope its sorted this time
sadly the repair proccess can be a bit hit and miss for charging issues and normaly there is no 24 hours soak time to check, all down to keeping the costs low :crying:
I used to work for Virgin on the mobile tech side and the repair centre could be great or rubish they use UTL in the Midlands somewhere. The most common issue was sending the phone back incomplete (not counting when it was sent in requesting the wrong repair of course)

well if its still knackered Im going to demand to talk to a super and get a new sensation or better.

OK
HTC tracking is now showing as
REQUEST INITIATED
Service Type:Repair
Requested:07/06/2012
Status:Awaiting Device
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Click to collapse
as if they are still waiting for it to arrive
They've had it near a week as was claiming repaired earlier in today.

I have just received my phone back from HTC today and I had the same issue's with the repair tracker, after staying on "awaiting device" for about a week it just changed suddenly to "repair complete", the next day it went back to "awaiting device" then it went to "in repair" before they finally shipped it back, took my phone about 2 weeks intotal. The whole thing was confusing and not really informative but they fixed my phone so I can't really complain.
Hope you get you phone back soon and fully repaired!
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2

I have my sensation back
it now charges :victory:
we all know what happened here
mobo went faulty
1st Replaced by techie failed who failed reconnect a small ribbon cable
So it refuses to charge due to small ribbon cable not being connected
2nd Techie choose to believe what the phone said it was charging, rather than just wait 10 minutes to see if it did.
3rd a letter was enclosed telling them the fault exactly, hey presto its fixed

Htc One x Burning hot

i put my htc one x to charge and it didnt want to so i checked the charger and it turned off then it got scorching hot and started to vibrate on its own I opened it too see if i could remove battery but battery is difficult to remove so it finally stup vibrating but I am to scared to try to turn it on I left it by the fan so it would cool down. I have no warranty I bought it on the street it was working excellently I have the box and everything. What should I do?
Edit: My cellphone is dead doesnt charge or turn on. Computer doesnt recognize it I just lost $400.00. What should I do I am not the original owner so I cant go to at&t What are my options?

Uh...your first mistake was "opening" the phone. Our phones are not meant to be cracked open...
Maybe something shorted out and caused your battery to overheat like crazy
In my opinion, it sounds like you're out of luck, but wait until other people respond to see what they say.

this phone is relatively easy to open and there are no seal except on the inside screws
I am desperate dont know what to do i have a 400 dollar paper wieght

Device has a 1 year warranty. Are you on at&T? If so call them. They will replace it. If not call htc.

I bought it on craiglist used like for a 2 weeks used and i dont have reciept what should I do Help me i know there are other people whod have had this problem before. i think htc will ask me for receipt

Nobody cares where you bought it. The warranty covers the device. I'll say it again. If you are on at&t call them. They handle warranty claims for you period.

i use this phone on simple mobile prepaid i never have had at&t

In that case call htc. You still have a warranty.

I read the instruction in the box and it says the warranty is for first owner only

Kevin36 said:
I read the instruction in the box and it says the warranty is for first owner only
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Click to collapse
You can still try. A 10 minute phone call is worth not losing $400, right? Don't mention that you're not the first owner unless they actually ask.

will try
post any update from phone call

called htc and told them about the heating problem and that cellphone wont charge or turn on they told it was in warranty and that I just had to send it to them

Kevin36 said:
called htc and told them about the heating problem and that cellphone wont charge or turn on they told it was in warranty and that I just had to send it to them
Click to expand...
Click to collapse
Ta-da!

You got away with one.
Lesson learned: Buying things off the backs of trucks is risky.
Next lesson: Punctuation. ;-)

Sell it on craiglist to cover your loss
Sent from my HTC One X using xda premium

Phone dead > no boot, no lights

I've posted this in the CM9 Alpha6 thread but didnt have any response so trying here since it may not be ROM related. I'm S-ON and have been running A6 for 5-6 weeks and besides the battery drain and random reboots it was ok. Two days ago I tried the WiFi tethering for the first time and it work well for a few hours. However, suddenly it rebooted 3 times in a loop and went dead after the last reboot. I tried all combinations of pressing buttons (power, hboot, recovery...) , replacing battery, charger and so on and it just doenst power up and doesnt show any ligths. Connected to the laptop it doenst see the phone since is not powered on. The battery doesn't look swollen or defective and it was fully charged when the phone went dead.
I went yesterday to the TMobile store and tried with a new battery and didnt do anything. Also tried different chargers and USB to laptop, nothing, no response.
Any ideas why the phone went dead? Is it definitely gone? Should i add it to the collection of paperweights?
Thanks a lot

Also, is there anyway to wipe the phone's data? TMobile told me i can get a replacement but im worried all my data is in the dead phone ill be sending back

In almost ALL circumstances if you can't get in, they can't either. At least until it's sent back and you already have your new phone. Then HTC doesn't really have the time OR inclination to do forensic system analysis of every phone and will just go about replacing its guts & sending it back out as a refurb.
It having been a commercial "semi-flop" I persoanlly believe they will be happy when they all die and we all shut the hell up about ICS & JB. LOL

WeekendsR2Short said:
It having been a commercial "semi-flop" I persoanlly believe they will be happy when they all die and we all shut the hell up about ICS & JB. LOL
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I dont worry about TMo or HTC bringing ICS/JB for any of my devices, since that will mean again getting read of crapware, settings....personally i prefer any of the multiple ROMs and thats part of the Android beauty...
Now, since i got the replacement i have to worry about sending my old phone back and it ending up resold without being wiped....do you know any part of the phone where a screwdriver tip (or hammer) will ensure the phone memory is gone?

If you could get it to come back on even just to HBoot I could tell you how to fry it BUT it would just take it back to where it is right now but with the partition tables borked. I can understand your concerns but I honestly think you're worrying about something that won't happen. Even if they were to use the internal memory again (IF they could) they would do a partition repair & reformat before reinstalling the stock ROM. I would be concerned though about sending one back with physical damage. That COULD turn into a "GOTCHA". KWIM?

Judging by your description, I'd say your phone has a hardware problem. If no lights are coming on, and there's absolutely no response, it's either the motherboard or the display.
But nothing HTC can't handle. They should be able to fix it and send it back no problem. Very rarely will they send you a new phone. They always try to save the phone you send in.
For software, they can probably restore it using their factory special cable connection (forgot what it's called).

That being the case it would still be sent back out to someone else after the repairs. TMobile will send a replacement to a customer and the borked one is sent back to them in the same box the replacement came to you in. At least that's what's happened to everyone I know (including myself) that has gone thru TMobile instead of having to deal directly with HTC.

^^^^^^^^^^^^ +1 couldn't have said it better myself

restopi said:
I've posted this in the CM9 Alpha6 thread but didnt have any response so trying here since it may not be ROM related. I'm S-ON and have been running A6 for 5-6 weeks and besides the battery drain and random reboots it was ok. Two days ago I tried the WiFi tethering for the first time and it work well for a few hours. However, suddenly it rebooted 3 times in a loop and went dead after the last reboot. I tried all combinations of pressing buttons (power, hboot, recovery...) , replacing battery, charger and so on and it just doenst power up and doesnt show any ligths. Connected to the laptop it doenst see the phone since is not powered on. The battery doesn't look swollen or defective and it was fully charged when the phone went dead.
I went yesterday to the TMobile store and tried with a new battery and didnt do anything. Also tried different chargers and USB to laptop, nothing, no response.
Any ideas why the phone went dead? Is it definitely gone? Should i add it to the collection of paperweights?
Thanks a lot
Click to expand...
Click to collapse
were you on cwm 4.0.0.9?

mattlowry said:
were you on cwm 4.0.0.9?
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Click to collapse
I was wondering the VERY same thing! The old dead battery = borked phone trick on 4.0.0.9?

WeekendsR2Short said:
I was wondering the VERY same thing! The old dead battery = borked phone trick on 4.0.0.9?
Click to expand...
Click to collapse
I used to freak out when my battery was low and I had the no off charging recovery.
Sent from my HTC MyTouch 4G Slide running MikXE

mattlowry said:
were you on cwm 4.0.0.9?
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Click to collapse
No, it was 5.0.2.7

gtmaster303 said:
Judging by your description, I'd say your phone has a hardware problem. If no lights are coming on, and there's absolutely no response, it's either the motherboard or the display.
But nothing HTC can't handle. They should be able to fix it and send it back no problem. Very rarely will they send you a new phone. They always try to save the phone you send in.
For software, they can probably restore it using their factory special cable connection (forgot what it's called).
Click to expand...
Click to collapse
I think you are right and there is some HW problem, I was wondering if it had to do with me having the WiFi tethering on since i just switched it on for the first time 3-4 before it went dead and the phone was hotter than usual. Maybe nothing to do but i thought it could be a possibility

WeekendsR2Short said:
That being the case it would still be sent back out to someone else after the repairs. TMobile will send a replacement to a customer and the borked one is sent back to them in the same box the replacement came to you in. At least that's what's happened to everyone I know (including myself) that has gone thru TMobile instead of having to deal directly with HTC.
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Click to collapse
Just as an update and to post my experience replacing the phone; since i had insurance, TMo sent me the a new phone ... in less than 24h !!!, seems if you report before 5pm you get the new phone in your hands the AM of the next business day, pretty good.
The phone came on a special package, with return labels, but without SIM, SD, battery or back cover, just the "carcass". Put the old phone sim and old battery in and i worked fine....then spent the next hour unlocking, recovery, flashing ROM and updating apps+data....done and my new phone is practically the same as the old was.
Now i have 7 days to return the old one in the same package or they will charge me $300....probably im paranoid about the data in the old phone, but after reading http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/all/ i immediately went and added 2-step verification to my google account...
So in summary, very good replacing process from TMo (if you have insurance), and added extra security to my GAccount...for the rest, just crossing fingers that nothing bad happens in the future

strapped365 said:
I used to freak out when my battery was low and I had the no off charging recovery.
Sent from my HTC MyTouch 4G Slide running MikXE
Click to expand...
Click to collapse
Maybe I just missed it Strapped but I never even knew about that issue with MoDaCo until I had already moved on to 5.0.2.7. Then I liked to have crapped my pants!
---------- Post added at 02:22 PM ---------- Previous post was at 02:21 PM ----------
restopi said:
Just as an update and to post my experience replacing the phone; since i had insurance, TMo sent me the a new phone ... in less than 24h !!!, seems if you report before 5pm you get the new phone in your hands the AM of the next business day, pretty good.
The phone came on a special package, with return labels, but without SIM, SD, battery or back cover, just the "carcass". Put the old phone sim and old battery in and i worked fine....then spent the next hour unlocking, recovery, flashing ROM and updating apps+data....done and my new phone is practically the same as the old was.
Now i have 7 days to return the old one in the same package or they will charge me $300....probably im paranoid about the data in the old phone, but after reading http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/all/ i immediately went and added 2-step verification to my google account...
So in summary, very good replacing process from TMo (if you have insurance), and added extra security to my GAccount...for the rest, just crossing fingers that nothing bad happens in the future
Click to expand...
Click to collapse
It's sure good to hear that it all went so smoothly for you! :good: