Phone dead > no boot, no lights - T-Mobile myTouch 4G Slide

I've posted this in the CM9 Alpha6 thread but didnt have any response so trying here since it may not be ROM related. I'm S-ON and have been running A6 for 5-6 weeks and besides the battery drain and random reboots it was ok. Two days ago I tried the WiFi tethering for the first time and it work well for a few hours. However, suddenly it rebooted 3 times in a loop and went dead after the last reboot. I tried all combinations of pressing buttons (power, hboot, recovery...) , replacing battery, charger and so on and it just doenst power up and doesnt show any ligths. Connected to the laptop it doenst see the phone since is not powered on. The battery doesn't look swollen or defective and it was fully charged when the phone went dead.
I went yesterday to the TMobile store and tried with a new battery and didnt do anything. Also tried different chargers and USB to laptop, nothing, no response.
Any ideas why the phone went dead? Is it definitely gone? Should i add it to the collection of paperweights?
Thanks a lot

Also, is there anyway to wipe the phone's data? TMobile told me i can get a replacement but im worried all my data is in the dead phone ill be sending back

In almost ALL circumstances if you can't get in, they can't either. At least until it's sent back and you already have your new phone. Then HTC doesn't really have the time OR inclination to do forensic system analysis of every phone and will just go about replacing its guts & sending it back out as a refurb.
It having been a commercial "semi-flop" I persoanlly believe they will be happy when they all die and we all shut the hell up about ICS & JB. LOL

WeekendsR2Short said:
It having been a commercial "semi-flop" I persoanlly believe they will be happy when they all die and we all shut the hell up about ICS & JB. LOL
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Click to collapse
I dont worry about TMo or HTC bringing ICS/JB for any of my devices, since that will mean again getting read of crapware, settings....personally i prefer any of the multiple ROMs and thats part of the Android beauty...
Now, since i got the replacement i have to worry about sending my old phone back and it ending up resold without being wiped....do you know any part of the phone where a screwdriver tip (or hammer) will ensure the phone memory is gone?

If you could get it to come back on even just to HBoot I could tell you how to fry it BUT it would just take it back to where it is right now but with the partition tables borked. I can understand your concerns but I honestly think you're worrying about something that won't happen. Even if they were to use the internal memory again (IF they could) they would do a partition repair & reformat before reinstalling the stock ROM. I would be concerned though about sending one back with physical damage. That COULD turn into a "GOTCHA". KWIM?

Judging by your description, I'd say your phone has a hardware problem. If no lights are coming on, and there's absolutely no response, it's either the motherboard or the display.
But nothing HTC can't handle. They should be able to fix it and send it back no problem. Very rarely will they send you a new phone. They always try to save the phone you send in.
For software, they can probably restore it using their factory special cable connection (forgot what it's called).

That being the case it would still be sent back out to someone else after the repairs. TMobile will send a replacement to a customer and the borked one is sent back to them in the same box the replacement came to you in. At least that's what's happened to everyone I know (including myself) that has gone thru TMobile instead of having to deal directly with HTC.

^^^^^^^^^^^^ +1 couldn't have said it better myself

restopi said:
I've posted this in the CM9 Alpha6 thread but didnt have any response so trying here since it may not be ROM related. I'm S-ON and have been running A6 for 5-6 weeks and besides the battery drain and random reboots it was ok. Two days ago I tried the WiFi tethering for the first time and it work well for a few hours. However, suddenly it rebooted 3 times in a loop and went dead after the last reboot. I tried all combinations of pressing buttons (power, hboot, recovery...) , replacing battery, charger and so on and it just doenst power up and doesnt show any ligths. Connected to the laptop it doenst see the phone since is not powered on. The battery doesn't look swollen or defective and it was fully charged when the phone went dead.
I went yesterday to the TMobile store and tried with a new battery and didnt do anything. Also tried different chargers and USB to laptop, nothing, no response.
Any ideas why the phone went dead? Is it definitely gone? Should i add it to the collection of paperweights?
Thanks a lot
Click to expand...
Click to collapse
were you on cwm 4.0.0.9?

mattlowry said:
were you on cwm 4.0.0.9?
Click to expand...
Click to collapse
I was wondering the VERY same thing! The old dead battery = borked phone trick on 4.0.0.9?

WeekendsR2Short said:
I was wondering the VERY same thing! The old dead battery = borked phone trick on 4.0.0.9?
Click to expand...
Click to collapse
I used to freak out when my battery was low and I had the no off charging recovery.
Sent from my HTC MyTouch 4G Slide running MikXE

mattlowry said:
were you on cwm 4.0.0.9?
Click to expand...
Click to collapse
No, it was 5.0.2.7

gtmaster303 said:
Judging by your description, I'd say your phone has a hardware problem. If no lights are coming on, and there's absolutely no response, it's either the motherboard or the display.
But nothing HTC can't handle. They should be able to fix it and send it back no problem. Very rarely will they send you a new phone. They always try to save the phone you send in.
For software, they can probably restore it using their factory special cable connection (forgot what it's called).
Click to expand...
Click to collapse
I think you are right and there is some HW problem, I was wondering if it had to do with me having the WiFi tethering on since i just switched it on for the first time 3-4 before it went dead and the phone was hotter than usual. Maybe nothing to do but i thought it could be a possibility

WeekendsR2Short said:
That being the case it would still be sent back out to someone else after the repairs. TMobile will send a replacement to a customer and the borked one is sent back to them in the same box the replacement came to you in. At least that's what's happened to everyone I know (including myself) that has gone thru TMobile instead of having to deal directly with HTC.
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Click to collapse
Just as an update and to post my experience replacing the phone; since i had insurance, TMo sent me the a new phone ... in less than 24h !!!, seems if you report before 5pm you get the new phone in your hands the AM of the next business day, pretty good.
The phone came on a special package, with return labels, but without SIM, SD, battery or back cover, just the "carcass". Put the old phone sim and old battery in and i worked fine....then spent the next hour unlocking, recovery, flashing ROM and updating apps+data....done and my new phone is practically the same as the old was.
Now i have 7 days to return the old one in the same package or they will charge me $300....probably im paranoid about the data in the old phone, but after reading http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/all/ i immediately went and added 2-step verification to my google account...
So in summary, very good replacing process from TMo (if you have insurance), and added extra security to my GAccount...for the rest, just crossing fingers that nothing bad happens in the future

strapped365 said:
I used to freak out when my battery was low and I had the no off charging recovery.
Sent from my HTC MyTouch 4G Slide running MikXE
Click to expand...
Click to collapse
Maybe I just missed it Strapped but I never even knew about that issue with MoDaCo until I had already moved on to 5.0.2.7. Then I liked to have crapped my pants!
---------- Post added at 02:22 PM ---------- Previous post was at 02:21 PM ----------
restopi said:
Just as an update and to post my experience replacing the phone; since i had insurance, TMo sent me the a new phone ... in less than 24h !!!, seems if you report before 5pm you get the new phone in your hands the AM of the next business day, pretty good.
The phone came on a special package, with return labels, but without SIM, SD, battery or back cover, just the "carcass". Put the old phone sim and old battery in and i worked fine....then spent the next hour unlocking, recovery, flashing ROM and updating apps+data....done and my new phone is practically the same as the old was.
Now i have 7 days to return the old one in the same package or they will charge me $300....probably im paranoid about the data in the old phone, but after reading http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/all/ i immediately went and added 2-step verification to my google account...
So in summary, very good replacing process from TMo (if you have insurance), and added extra security to my GAccount...for the rest, just crossing fingers that nothing bad happens in the future
Click to expand...
Click to collapse
It's sure good to hear that it all went so smoothly for you! :good:

Related

[Q] Did I just brick, ifso how??

Ok, so ive been rooted for a while, and flash back forth between different roms frequently, Most recently i flashed Mikrunny RC, then the ICS theme. All booted fine, no issues i started to install some apks i usually run, mostly go launcher and go suite... i downloaded go photo as I have never seen or used it before, i clicked register, and my phone locked up. So i pulled the batter and reset, its stuck on the green htc logo. So i pulled the battery again and tried to load recovery, using the vol down, i can get into the bootloader then when i try to go to recovery it again freezes at the green htc logo. I downloaded the PC06IMG.zip and threw that on the phone, figure Ill just reroot and start over (kinda in a panic here as i now dont have a working phone. It finds and installs (restores) off PG06IMG then reboots.... stuck on green htc again.... now the bootloader reads S-On .... but it just wont boot.... someone help me plz lol any ideas?
people talk about bricking a phone
i think it is impossible to brick the evo shift phone. because if you can get to the stock recover screen you can flash the phone back to stock always. no mater what
1. download RUU_Speedy_Sprint_WWE_1.17.651.1_Radio_1.07.00.1129_NV_SPCS_1.52_1103_release_160079_signed.exe
2. hold volume down and power to boot into hboot recovery screen
3. plug in usb cable hboot will change to hboot usb plug
4. select fastboot from the list
5. in the screen as long as fast boot says fastboot usb at the top in red your good to go
6. run RUU_Speedy_Sprint_WWE_1.17.651.1_Radio_1.07.00.1129_NV_SPCS_1.52_1103_release_160079_signed.exe
7. this will revert the phone back to stock unrooted. wiping out everything.
give this a try. it always pulls me out of jams when i think i bricked my phone.
yea it is saying usb plug, but when i run the ruu it says battery is below 30%, i tried to put the battery in a different phone (dont have a charger for that other phone) and the battery reads 41% the battery is sitting in my shift hopefully charging, but i cant get the amber light to stay lit.... so i guess i should be good if i can get a fully charged battery.
*edit*
looks like im screwed.... just ran the ruu, does the same thing, reboots and freezes on the green htc screen...... any other ideas?
Quick question, were you using twrp2 recovery?
Worst case scenario, since you're s-on you should be able to get a warranty exchange.
Sent from my PG06100 using Tapatalk
clockwork, and ima try tomorrow
*edit*
ok now things are bad, the screen doesnt work anymore..... i guess its a bad time to mention that this phone was previously crack and chipped to hell, and i just replaced the glass on it. (LCD was fine) now the LCD doesnt turn on anymore... no idea whats going on... i tried to get back in the bootloader to ruu a 2nd time after charging the battery up, and presto... black screen.
i had the same prob i couldnt get my phone to even boot to the htc load screen couldnt get it to boot in to hboot (vol+power) and when i plugged the usb in the amber light come on the pc made the connect sound and then the light went back off so to fix it all i did was remove the mattery take out the sd card and to my suprise it turned back on
installed stock ruu and im back up and running...give it a try cant hurt
twizt3d said:
clockwork, and ima try tomorrow
*edit*
ok now things are bad, the screen doesnt work anymore..... i guess its a bad time to mention that this phone was previously crack and chipped to hell, and i just replaced the glass on it. (LCD was fine) now the LCD doesnt turn on anymore... no idea whats going on... i tried to get back in the bootloader to ruu a 2nd time after charging the battery up, and presto... black screen.
Click to expand...
Click to collapse
htcevoshiftrocks21674515 said:
i had the same prob i couldnt get my phone to even boot to the htc load screen couldnt get it to boot in to hboot (vol+power) and when i plugged the usb in the amber light come on the pc made the connect sound and then the light went back off so to fix it all i did was remove the mattery take out the sd card and to my suprise it turned back on
installed stock ruu and im back up and running...give it a try cant hurt
Click to expand...
Click to collapse
I would give what htcevoshiftrocks, said a shot. Like he said can't hurt. But the other facts you should have mentioned in the begining . Had this happen on a Shift I replaced the Digitizer on. If your not careful when your in there, things can get messed up real easy. Also from talking to the techs at Sprint I found out it's a 50 / 50 on the black screen after replacing the Digitizer. They usually just replace the Digitizer and the LCD as one unit, if they do replace it. So I guess if that doesn't work, your best bet at that point is Sprint.
You need to get into recovery wipe /system and /cache and dalvik and reflash your rom.
Also try booting without the sdcard
adb reboot recovery
or adb reboot fastboot and flash again.
But yes, flashing radios will screw up your boot unless you are running a stock ROM for the most part I've noticed.
And YES it is possible to brick this phone but if you're seeing the white HTC screen you're not bricked, yet.
well daemon starts successfully, but 'device not found' when trying to run anything at all. when plugging in the usb cord i can still hear the 'bur burt' sound lol, i just now gave that sound a name. but anyhow, gonna try to let it sit for a while maybe charge the battery up more... idk...
phone does show as charging...
htcevoshiftrocks said:
i had the same prob i couldnt get my phone to even boot to the htc load screen couldnt get it to boot in to hboot (vol+power) and when i plugged the usb in the amber light come on the pc made the connect sound and then the light went back off so to fix it all i did was remove the mattery take out the sd card and to my suprise it turned back on
installed stock ruu and im back up and running...give it a try cant hurt
Click to expand...
Click to collapse
so somehow this actually worked... but now my touch screen isnt working at all, the phone seems to have a mind of its own. Because as soon as it turned on i got a ton of txt msgs and responded to most of them, the phone went to sleep, i woke it up, now no touch screen working. i think its time to just take it back to sprint, anyone have a copy of the latest ruu so i can flash gb?
twizt3d said:
so somehow this actually worked... but now my touch screen isnt working at all, the phone seems to have a mind of its own. Because as soon as it turned on i got a ton of txt msgs and responded to most of them, the phone went to sleep, i woke it up, now no touch screen working. i think its time to just take it back to sprint, anyone have a copy of the latest ruu so i can flash gb?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=20107670
Before you return it I suggest you RUU to 2.2 and run the 2 OTA software updates. My phone's internal handset speaker wasn't working and doing that fixed the problem. It may help you too. Weird, I know but I just did it and it's been consistently working since. Now I'm in the process of rooting again. I'll post a link to the 2.2 RUU zip in a second.
edit dont use the file I posted use this PG06IMG.zip:
http://dl.dropbox.com/u/41040697/PG06IMG.zip
It's funny that this same exact thing just happened to me on my original then happened few hours later with my replacement.
well the latest is, it boots and all the hardware keys work fine, but my touch screen doesnt respond at all.. Im hoping to get to a sprint store today.
twizt3d said:
well the latest is, it boots and all the hardware keys work fine, but my touch screen doesnt respond at all.. Im hoping to get to a sprint store today.
Click to expand...
Click to collapse
Did you run OTA update?
End of the story, I Ruu'd with the GB update and went to the closest sprint store, who directed me to the next closest corporate store, who then sent me to the repair center. So after driving around for 40 minutes, a nice man ripped the phone apart and looked at the motherboard. and said whoa... im guessing this was where you could tell that I had it opened and changed the digitizer myself, he turned around opened a drawer marked returns, then took another shift apart and took the entire front half off and swapped it with mine. put it all back together, it would have been free but aparently assurian canceled my insurance for no aparent reason without my knowledge.... 35 bucks and my phone works again... Im downgrading and rooting now. Gonna take my roomates phone in (also on my plan) with a shattered digitizer on friday to just let them fix it I think.
twizt3d said:
End of the story, I Ruu'd with the GB update and went to the closest sprint store, who directed me to the next closest corporate store, who then sent me to the repair center. So after driving around for 40 minutes, a nice man ripped the phone apart and looked at the motherboard. and said whoa... im guessing this was where you could tell that I had it opened and changed the digitizer myself, he turned around opened a drawer marked returns, then took another shift apart and took the entire front half off and swapped it with mine. put it all back together, it would have been free but aparently assurian canceled my insurance for no aparent reason without my knowledge.... 35 bucks and my phone works again... Im downgrading and rooting now. Gonna take my roomates phone in (also on my plan) with a shattered digitizer on friday to just let them fix it I think.
Click to expand...
Click to collapse
Glad you could get it fixed!
twizt3d said:
End of the story, I Ruu'd with the GB update and went to the closest sprint store, who directed me to the next closest corporate store, who then sent me to the repair center. So after driving around for 40 minutes, a nice man ripped the phone apart and looked at the motherboard. and said whoa... im guessing this was where you could tell that I had it opened and changed the digitizer myself, he turned around opened a drawer marked returns, then took another shift apart and took the entire front half off and swapped it with mine. put it all back together, it would have been free but aparently assurian canceled my insurance for no aparent reason without my knowledge.... 35 bucks and my phone works again... Im downgrading and rooting now. Gonna take my roomates phone in (also on my plan) with a shattered digitizer on friday to just let them fix it I think.
Click to expand...
Click to collapse
Lucky guy, my repair center never has any parts and constantly send off for replacements, I swear they don't do any work but sell phones.
gigermunit said:
Lucky guy, my repair center never has any parts and constantly send off for replacements, I swear they don't do any work but sell phones.
Click to expand...
Click to collapse
That's the point, you get the replacement phone and you have 14 days with 2 phones to take to the repair center to swap good parts for bad especially if you goto a corporate store. The repair center I had 2 shifts, the repair guy even used his own shift to repair mine and I still need a replacement for my earpiece.

[Q] phone turning off randomly

Hi, I have searched all over this forum and Google, and tried every solution on offer, but to no avail. My last resort before condemning the phone is to see if anyone has any bright ideas.
Basically every time I flash a new ROM the phone is fine for a couple of days, then it starts switching off randomly this gets more frequent over the next couple of weeks, until it becomes unusable. I have tried different Sim cards, different sd cards, no sd card at all. Complete wipe of everything including sd card. Running with no apps and everything stock except signing into Google. I have tried sense roms and non sense based roms on ginger bread and ics. Everything works fine except for this problem. I feel it's not a hardwear problem due to it being ok for a few days after new flash.
My current ROM is the stock ruu, which is on its way to getting bad again after flashing it last weekend. I received the small update to the settings today which added the missing 3rd party app option, it hasn't switched off since then, but then it had only been a few hours, I am not hopeful!
I haven't tried a new battery as the battery life seems fine, and it turns off sometimes when sat on the desk, so not a loose connection or anything also the way it gets worse in time after a fresh install. Have tried the setting network to gsm only and other network options, but no luck.
I really hope someone can suggest something as I love this phone, but it is pretty useless to me, I use it for phone calls at work a lot and as it is have no idea if it is off or on in my pocket.
Cheers in advance for any help
Tom
Oh yeah, I bought the phone second hand so a return to get it fixed isn't really an option
Ok when you boot into the Hboot screen does it say S-off or does it still say S-on. If it still says S-on then the previous owner probably used HTC Dev to unlock the bootloader and not Revolutionary. If this is the case then click on the link in my signature that says "S-off explained". Maybe this will shed some light on things and maybe it will help you fix your issue. But do not just rule out a hardware issue as bad NAND blocks can cause this same issue sometimes.
Hi, i had the same problem and bought a new battery. Since the battery change everything is working and had no rnd turn off since then.
Cheers for the replies.
I got S-OFF on the phone, as far as I remember via revolutionary. It says Pyramid pvt ship s-off rl. With locked at the top, as far as I can tell from reading this is normal?
I really hope its not something inside the phone that I can do nothing about, would be an expensive mess for me to find myself in!
I will try ordering an ankar battery, they seem cheap, and worth it any way, if it solves my problem, then even better.
Cheers for both your replies, I will continue the hunt.
i have the same problem...but when i torn on the phone the battery are drasticaly down!
i have a S-ON Sensation with stock Gingerbread
Photo
https://www.facebook.com/photo.php?fbid=3606553412294&set=p.3606553412294&type=1&theater
I've got a similar problem, I'm S-ON, ICS Vodafone but it was happening before the update too.
It seems much more likely to happen for me when on lower battery levels, and something like the camera flash firing will often turn it straight off.
As mentioned above when it comes back on the battery level is way down on what it was/should be. It also seems more likely to occur after it's happened once in a day and sometimes I'll only get halfway through unlocking the phone before it turns straight off again.
It never happens while charging - pulling the battery and reinserting it after a restart seems to make it more reliable and makes the correct battery level come back up.
Seems to me like it may be a battery issue but as I'm having some other issues too I'm sending it back to HTC and going to see what they say/do, if I get it back and still have problems I'll buy an Anker.
Its a battery problem guys. Glad Im not the only one.
See my problems here - http://forum.xda-developers.com/showthread.php?t=1604924
But after some scouting around its a battery fault. Cant wait to order a new batt this week. Phone is driving me crazy
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
Tombon26 said:
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
Click to expand...
Click to collapse
id u try to calibrate ur battery after flashing the new rom.?
Try the calibration charge ur phone for 5 H's continous without intrabtion even it shows u that it's full charged donot unblog it from charging cost green lite is fake after that do battery status wipe from battery calibration application from market then use ur mobile till 0% then do full charge again like 1st time after 3to4time you'll see the deffrence thanks to mike1986 for helping
hit thanks If u like it ..
Sent from my Sensation using XDA
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
lifeisfaked said:
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
Click to expand...
Click to collapse
so how i agree with u , coz i tried this 1 when my phone was shutting down 10 time an hour and it didn't shut down but the battery drain still there until i did the battery calibration thing & it's ok now..
yeah I don't think the power off thing has anything to do with battery drain, but often the battery readout will stabilise after a few charges and discharges - after resetting battery stats the readout can often be a bit erratic.
It might be.right.. but he Still have a battery drain issue he must calibrate the battery. Tucker to hit thanks
Sent from my Sensation using XDA
Will try the sim thing, but my battery is comletely goosed.
Tells me I have 40% and then shuts down. Restart and its saying empty
hey for those of you using ICS Rom's make sure you have updated your Firmware/Bootloader to the newest version. I was having the same problem with my phone for the last week. Would randomly shut off even if battery was 60 percent and then start into bootloop with random battery percentages shown. Someone on the Insertcoin Sense 4 thread suggested I update my Bootloader and it seems to have fixed my problem.
Link to upgrade firmware is:
http://forum.xda-developers.com/showthread.php?t=1459767
Make sure you download the latest one (3.32)
UPDATE: Problem hasn't been solved...just took a while for it to return. Not sure what's wrong and I'm really annoyed that I can't figure it out. Kinda disappointed that the new battery hasn't fixed your phone Tombon26, I was just about to go buy a new battery myself. Really hope someone can help with this.
So a new battery hasn't cured the problem. Will try the calibration, although I have done it before, but can't remember if it was before my problems.
I am a bit confused by the upgrading firmware because I have the official HTC ruu on my phone, which I thought was the newest of everything, and haven't rooted the phone since, so I thought this would make the phone as close to stock as possible without s-on.
As far as I can tell my battery doesn't randomly jump down after it switches off. Not sure if this is a good sign or not!
So frustrating the whole thing.
Cheers for peoples contributions
Sent from my HTC Sensation Z710e using XDA
Just ordered a new anker 1900 battery, should hopefully have it early next week
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
Kurisu87 said:
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
Click to expand...
Click to collapse
I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
DjLukeW said:
I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
Click to expand...
Click to collapse
Yeah buy a new battery glad I sorted the crashes though!
Sent from my Sensation using xda premium

phone wont turn on

My phone wont turn on after installing titanmim backup it was working ok and had about 50% battery left but thenit suddenly went off and now wont turn on.
Can it boot into recovery? What happens when you plug it into a charger and try turn it on?
It wont boot in to recovery mode. Am on my way home now so soon as am in am going to try and plug it in to the charger and see but before I installed titanmim backup it had about 50% battery still in it
Just tuck it out of my pocket and the screen feels warm to the touch
Try it when you get home and see how it goes.
Just got in and plugged it in to the charger and it's not coming on the charger light isn't even coming on
How the PC recognize it in the device manager?
At the moment my pc isn't picking it up
Pull the battery, put it back in, then try to power on.
Sent from my HTC Sensation 4G using xda premium
Tried that tried 2 different battery's and 2 different chargers and 2 different laptops
Did you try and turn the phone on without a battery in? I read somewhere that that may help discharge the final bit of power in the phone, but it's probably bull crap.
So no computer sees it at all? Have you ever run ADB or FASTBOOT commands with your computer? I ask because I want to make sure you have proper drivers installed and everything.
The next thing I would do is start downloading a RUU of your liking. I say that becasue it may come down to trying that out, and the download takes a while. Here's a link to the thread: http://forum.xda-developers.com/showthread.php?t=1074559
Any other info you can provide like is it stock, rooted, what ROM, etc. would be helpful.
It rooted and running OrDroid rom from here, It as been running great till tonight when I tried to install titanium back and it just went off with no life in it at all
Sorry to say but it sounds like a lot like what happened to me. My first Sensation just died on me one day. Have a read about it in this thread.
Am starting think that my self as I left it on charge all-night and its still dead. Don't even think it as any warranty left oh well best start saving just a pitty you can't make calls from a galaxy 10.1
freddy0000 said:
Am starting think that my self as I left it on charge all-night and its still dead. Don't even think it as any warranty left oh well best start saving just a pitty you can't make calls from a galaxy 10.1
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Click to collapse
Yeah that is a real shame about the Galaxy 10.1. I have actually been thinking about getting one of those myself. I don't know about the Galaxy 10.1, but my Accer Iconia A500 tablet has a slot for a SD card that has a peice of molded plastic covering the slot. And it is work going on to be able to use it like a phone. Terrible how OEMs lock out a feature like that
Anyway back on topic, if you are interested I can give you contact info to someone that can replace the mainboard for you at a reasonable price. That would be cheaper than buying another device I think. Just PM me if you are interested.
Am in the UK mate
Think ill take my chances and try and sending if off to HTC for repair
Just booked it in now so hopefully they will fix it
Same thing happen to me the other day. It shut off and wouldn't come on. Thankfully I am paying extra for extended warranty which is basically lifetime warranty and got it replaced.
Sent from my Sensation 4G using XDA App
How much did you pay for extended warranty*
Got a email from Htc saying even though my phone is in warranty they want a £145 to fix it put not because of the fault but because at the top of the screen there a little crack and even though I said that's not why its broke they still want me to pay it. So I don't now if its worth paying that much to fix it or count my loss's. Isn't there any other way to fix a bricked phone

help and no i am not crazy

s3 turning off randomly requiring battery pull to restart. here is the breakdown to date problem occured,verizon tech sent replacement phone, that phone did it so sent it back and kept original phone, replaced sims card, problem still there, replaced battery, problem still there replaced phone again, still there, replaced sims card and battery again,guess what phone is still shutting off randomly, stock rom,factory mode (no apps)nothing not even email linked all software ota up to date. all is documented by verizon and and sumsung but everytime i talk to them all i get is the same old we can send you a like new phone after all the resets and ect., i dont want another s3 that is reman wich i know does they same thing and i didnt really want to exchange what i thought was the best for a droid wich verizon wants to do and sammy wants to send reman. i have already had two other reman phones that do the same thing. now here is the kicker i own 3 total s3's and now guess what one of the other is doing it now too. is there anybody else having this problem? is there a way to track what is running when it shuts down?would a different kerrnel help? would a different rom help? could this be my account with verizon? any help at all i dont know what to do?
more info
i am starting to think this is a problem with the screen not waking up and staying dark and not necessarly shutting down. any ideas on ways to check this?
coop245 said:
i am starting to think this is a problem with the screen not waking up and staying dark and not necessarly shutting down. any ideas on ways to check this?
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Try another rom although it sounds like an app. Can't be the phone on that many of them. You only one reporting this problem so has to be something you are putting on phone.
prdog1 said:
Try another rom although it sounds like an app. Can't be the phone on that many of them. You only one reporting this problem so has to be something you are putting on phone.
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both phones are doing this on stock. no apps installed
My friend had 8 replacements through verizon before he got a good one. So try a couple more times maybe. I know it is really inconvenient but honestly the GS3 is the best Android on Verizon right now (arguably atleast) and they probably won't let you trade up to a Razr HD Maxx which is the only one I would recommend.
I'm having the same problem apparently. I just bought this phone used and activated it monday night. That night, i plugged the phone into the charger while i slept and the phone shut off overnight. Phone wouldnt turn on with the power button - required a battery pull to restart.
Going through tuesday, the phone worked fine. However, in the evening, the phone was idle for a few hours, and when I went to check it before going to bed I found it had powered off again! Required another battery pull to restart...plugged it into the charger, and went to sleep. When I woke up, I again found (for the third time) that the phone had powered down, and required another battery pull to restart.
Going into wednesday, phone is working fine. Then I leave it idle in the afternoon for a few hours during work, and when I get ready to drive home, I find it is again powered down, requiring a battery pull to restart (fourth time in less than 2 days).
Now I go to visit verizon, and the rep tells me (after I think he was looking through some company forums for answers) that I should try clearing the cache from every app, since maybe the data was corrupted during my OTA update to JB (which i installed monday night), and some app was causing this problem. So I do that, and the same thing happens again overnight...battery pull etc...
I'm figuring next I'm going to do a factory data reset, possibly tonight. This is supposed to be my sister's christmas gift! Hah...trying to work the bugs out before tuesday. Any thoughts?
Starting a post with I'm not crazy sound like something a crazy person would say.... just saying.... But I agree with the earlier post that it could be app or rom based and only effecting the screen. These are the options I see you having:
1. Try freezing any apps you've installed one at a time and see if it stops
2. Make nandriod and try another rom and then come back if that doesnt fix it
3. Try this thread to clear everything and upgrade http://forum.xda-developers.com/showthread.php?t=1984436
-This method formats internal and external sd card AND bumps you up to rooted JB in the process. Use VRBLK3.
4. Get a replacement phone
KjK89 said:
Starting a post with I'm not crazy sound like something a crazy person would say.... just saying.... But I agree with the earlier post that it could be app or rom based and only effecting the screen. These are the options I see you having:
1. Try freezing any apps you've installed one at a time and see if it stops
2. Make nandriod and try another rom and then come back if that doesnt fix it
3. Try this thread to clear everything and upgrade http://forum.xda-developers.com/showthread.php?t=1984436
-This method formats internal and external sd card AND bumps you up to rooted JB in the process. Use VRBLK3.
4. Get a replacement phone
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Click to collapse
These options might work for the OP, but only #4 could work for me since i'm not rooting this phone (its for my sister). If I find a fix for my issue, i'll post here.
Are you guys using an sd card? If so it might be a corrupt file that the system goes over and gets stuck on, messing the cell up. Did you try making a backup on pc, formating your card (fat32) and putting you stuff back on it? Or take the card out and see if you get the same problem without it. If you're going thru all the replacements then its gotta be something that you use in common with all of em. GL!

Phone randomly shuts down

Everything was fine on the phone until I tried out AOKP 4.2.2 alpha 2 a week ago, When I had the rom installed the phone would randomly shut down. I thought it was because the rom was not stable enough so I flashed CM9. On CM9 the phone would shut off every five minutes it was that bad. I then installed Miktouch 0.7 and the shutdowns for the most part stopped. The phone will shut down now and again and it always shuts down after I use youtube for 10+ minutes or use the camera for several minutes.
I tried to revert to stock and see if that fixed anything but when I boot into the bootloader it looks for PG59IMG and says no image found and nothing happens. I got the PG59IMG from this thread: http://forum.xda-developers.com/showthread.php?t=1878329
Any help is appreciated.
I swear it sounds mechanical...maybe battery related. Just starting out of the blue like that and it being cross ROM and all. It should just flash that file automatically from hboot though. Are you sure you copied the file to the root of your SD card? Did you relock your bootloader with *fastboot oem lock* before running it? Sometimes it doesn't like it if the usb cable is still plugged in. (for some weird reason) If you're still S-On, did you flast the boot.img file thru adb with *fastboot flash boot boot.img* after flashing your ROM?
Oh yeah, you won't be able to flash that PG59IMG if it is newer than the hboot version listed in your bootloader right now. That is until you get S-Off with the wire trick.
Check some of that stuff out & get back to us.
I agree it sounds mechanical, most likely a bad battery.
I confronted similar behavior over the weekend and a testing with a new battery allowed me to point a finger at an older, aftermarket battery as causing the shutdowns.
Sorry for the delay in the reply - real life got in the way.
I thought it was also mechanical but the shut downs are MUCH less frequent in Miktouch than on ICS roms so I thought it may have to do partially with the software.
I'm S-off, used the revolutionary method years ago. Never issued the "fastboot oem lock" command and I've never done anything related to fastboot. The stock image was in the root of the sd card.
When the phone does shut down it doesn't matter if take out the battery or do anything else, I can't get the phone to start back up until 20 mins later or so. The phone will certainly shut down if I use the camera or use youtube so if there is a way I can grab a log or something that could help let me know
I've had very similar issues, since installing a CM 10 alpha, and now on 10.1. The first couple weeks when I first rooted/flashed CM 10 were fine, but then it started rebooting one day, and never has stopped. Stock battery, no reboots prior to that, S-On, flashed the boot.img for each rom, and it's doing this with both CM 10 and CM 10.1. Does that also sound like battery, since it's the stock battery which has always worked fine? Also, it seems heat/intensity related - if I'm playing a game, using GPS, or talking a long time, that's when it tends to happen, and then it tends to happen right at/near the lock screen for a while after that until it's cooled down (perhaps that screams battery, but since it always restarts fine/has power I would have guessed it had to do with the processor or kernel). Thanks in advance for any advice!
Could be the battery...
I agree with the other posters. I had the experience of lots of random reboots a while back when I was working my way through sverhagen's 9.1r3+ ROMs. But, it just turned out that my stock battery had given up the ghost. Swapping to one of the gold batteries fixed the problem. I tried the stock battery in the interim for a brief stint and switched back to the gold, as the stock battery still caused random reboots. So maybe its time for a battery refresher
Faizt20 said:
Everything was fine on the phone until I tried out AOKP 4.2.2 alpha 2 a week ago, When I had the rom installed the phone would randomly shut down....
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Thanks, guys, I just ordered a battery, when it gets here I'll confirm whether that fixed it or not. Much appreciated, didn't realize batteries could go wonky in that way!
presin16 said:
Thanks, guys, I just ordered a battery, when it gets here I'll confirm whether that fixed it or not. Much appreciated, didn't realize batteries could go wonky in that way!
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Yeah....the little suckers are on a power trip I think.
i've been having some shut down issues for a while, on different ROMs so I don't think it's that. whenever i'm using it i don't have any issues (unless it's a known ROM thing, that's separate). even during the day when i'm not using it, it hasn't shut down or anything. the issue is that a lot of times when i wake up, i find that the phone has been shut down. i charge it overnight. so, my best guess is that i should stop doing that, maybe the battery is bad, it can't handle that for that long?
idk any ideas would be helpful. i'm considering buying a gold battery anyway
Did you try the new Battery ?
I was have random shutdown and lockup problems. The phone would lock with a blank screen and I'd have to pull the battery to get it back.
Am running SilverL's CM 10.1. I might be a coincidence, but I backed off on the aggressiveness of the CPU settings (in the performance menu) and the problem went away.
I'm currently running a min/max = 128/1242.
I'm trying not to post a new thread so I'll post my very similar problem.
I got this phone about a year ago. I put Miktouch on it and was experiencing random shut downs all the time. I believe I posted on here and I can't remember the responses. As the mytouch q kinda sucks and I want a solid phone. I gave it another attempt this time with CM 9.1.0. When I used the camera once it shut down and restarted I think. Then I got a solid few days before it started going wanky again. Today alone I've had like 5 restarts. From what I've searched around it seems the problem here is the battery? This is stock battery and I got the phone used off ebay. I think I used stock rom like a week before rooting and putting Miktouch on it.
edit: For some odd reason my background also changed. Charged the phone backup. It turned off again.
If you've flashed any ROMs here to the MyTouch Q then that's your problem. It isn't this phone. These forums are for the HTC MyTouch 4G Slide. A much more powerful phone with a different manufacturer & motherboard. If you have S-Off go to their forums, wipe...wipe...wipe & reflash one of their ROMs. You're lucky you're not bricked.
WeekendsR2Short said:
If you've flashed any ROMs here to the MyTouch Q then that's your problem. It isn't this phone. These forums are for the HTC MyTouch 4G Slide. A much more powerful phone with a different manufacturer & motherboard. If you have S-Off go to their forums, wipe...wipe...wipe & reflash one of their ROMs. You're lucky you're not bricked.
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I know. I'm talking about two different phones in the same post. I bought this phone (Mytouch 4g Slide) last summer but shortly started having problems. As I didn't want to deal with it I went back to my slowly dying touchscreen on my G2. When that finally died (touchscreen) I just bought a mytouch q as I wanted a phone that worked. This was my first new phone in a long time.
I am NOT trying to install any roms for the MyTouch Q on the MT4GS or the other way around.
S-OFF should be off on the 4G slide. Pretty sure my mytouch Q is still rooted though. It sucked at running CM 9
Sorry. Somehow I got confused. That being the case, it sure does sound like some type of a hardware issue instead of a software one.
WeekendsR2Short said:
Sorry. Somehow I got confused. That being the case, it sure does sound like some type of a hardware issue instead of a software one.
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Yeah, from what I read it could be a battery problem. Going to go with this Anker battery as its the only reliable battery I can find that doesn't cost an arm and a leg.
Anker Battery
Yeah I'd start with a new battery myself, either a new OEM or an anker, both are cheap on eBay. Also look for a post where me and weekends were discussing the emmc of this phone, bear in mind I have zero proof, but I got a suspicion there may be multiples they put in here and some worse than others.
If the battery won't work then I would repartition the whole dang thing, either by returning to stock and the rerooting and resoff, or by at least flashing the same bootloader on top of the one you currently have.
Just some ideas, but if you want a better idea of what's causing your issue, pull a logcat
Sent from my Nexus 7 using xda premium
demkantor said:
Yeah I'd start with a new battery myself, either a new OEM or an anker, both are cheap on eBay. Also look for a post where me and weekends were discussing the emmc of this phone, bear in mind I have zero proof, but I got a suspicion there may be multiples they put in here and some worse than others.
If the battery won't work then I would repartition the whole dang thing, either by returning to stock and the rerooting and resoff, or by at least flashing the same bootloader on top of the one you currently have.
Just some ideas, but if you want a better idea of what's causing your issue, pull a logcat
Sent from my Nexus 7 using xda premium
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Click to collapse
I have a theory of whats causing it. If I extensively use the phone the battery warms up which gets to the point it shuts down. Thus if the battery is still too warm and I turn the phone on then it will just keep shutting down. Of course I can't do this until I'm home for the day as I'm out and about this weekend.
edit:
I used the Revolutionary way to turn s-off which is permanent.
I get random shut downs constantly. Usually atleast 3-4 times a day. It's pretty nerve racking. I honestly don't think it's the battery, I've experienced this issue on three different batteries and it happened on all of them. It's not ROM related either as I've tried probably 15 different ROMs (stock based, ICS, JB) and they all have this issue.
My buddy who has a Sensation also has this issue on his phone. Maybe it's a problem for that phone too since they are pretty similar?

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