s3 turning off randomly requiring battery pull to restart. here is the breakdown to date problem occured,verizon tech sent replacement phone, that phone did it so sent it back and kept original phone, replaced sims card, problem still there, replaced battery, problem still there replaced phone again, still there, replaced sims card and battery again,guess what phone is still shutting off randomly, stock rom,factory mode (no apps)nothing not even email linked all software ota up to date. all is documented by verizon and and sumsung but everytime i talk to them all i get is the same old we can send you a like new phone after all the resets and ect., i dont want another s3 that is reman wich i know does they same thing and i didnt really want to exchange what i thought was the best for a droid wich verizon wants to do and sammy wants to send reman. i have already had two other reman phones that do the same thing. now here is the kicker i own 3 total s3's and now guess what one of the other is doing it now too. is there anybody else having this problem? is there a way to track what is running when it shuts down?would a different kerrnel help? would a different rom help? could this be my account with verizon? any help at all i dont know what to do?
more info
i am starting to think this is a problem with the screen not waking up and staying dark and not necessarly shutting down. any ideas on ways to check this?
coop245 said:
i am starting to think this is a problem with the screen not waking up and staying dark and not necessarly shutting down. any ideas on ways to check this?
Click to expand...
Click to collapse
Try another rom although it sounds like an app. Can't be the phone on that many of them. You only one reporting this problem so has to be something you are putting on phone.
prdog1 said:
Try another rom although it sounds like an app. Can't be the phone on that many of them. You only one reporting this problem so has to be something you are putting on phone.
Click to expand...
Click to collapse
both phones are doing this on stock. no apps installed
My friend had 8 replacements through verizon before he got a good one. So try a couple more times maybe. I know it is really inconvenient but honestly the GS3 is the best Android on Verizon right now (arguably atleast) and they probably won't let you trade up to a Razr HD Maxx which is the only one I would recommend.
I'm having the same problem apparently. I just bought this phone used and activated it monday night. That night, i plugged the phone into the charger while i slept and the phone shut off overnight. Phone wouldnt turn on with the power button - required a battery pull to restart.
Going through tuesday, the phone worked fine. However, in the evening, the phone was idle for a few hours, and when I went to check it before going to bed I found it had powered off again! Required another battery pull to restart...plugged it into the charger, and went to sleep. When I woke up, I again found (for the third time) that the phone had powered down, and required another battery pull to restart.
Going into wednesday, phone is working fine. Then I leave it idle in the afternoon for a few hours during work, and when I get ready to drive home, I find it is again powered down, requiring a battery pull to restart (fourth time in less than 2 days).
Now I go to visit verizon, and the rep tells me (after I think he was looking through some company forums for answers) that I should try clearing the cache from every app, since maybe the data was corrupted during my OTA update to JB (which i installed monday night), and some app was causing this problem. So I do that, and the same thing happens again overnight...battery pull etc...
I'm figuring next I'm going to do a factory data reset, possibly tonight. This is supposed to be my sister's christmas gift! Hah...trying to work the bugs out before tuesday. Any thoughts?
Starting a post with I'm not crazy sound like something a crazy person would say.... just saying.... But I agree with the earlier post that it could be app or rom based and only effecting the screen. These are the options I see you having:
1. Try freezing any apps you've installed one at a time and see if it stops
2. Make nandriod and try another rom and then come back if that doesnt fix it
3. Try this thread to clear everything and upgrade http://forum.xda-developers.com/showthread.php?t=1984436
-This method formats internal and external sd card AND bumps you up to rooted JB in the process. Use VRBLK3.
4. Get a replacement phone
KjK89 said:
Starting a post with I'm not crazy sound like something a crazy person would say.... just saying.... But I agree with the earlier post that it could be app or rom based and only effecting the screen. These are the options I see you having:
1. Try freezing any apps you've installed one at a time and see if it stops
2. Make nandriod and try another rom and then come back if that doesnt fix it
3. Try this thread to clear everything and upgrade http://forum.xda-developers.com/showthread.php?t=1984436
-This method formats internal and external sd card AND bumps you up to rooted JB in the process. Use VRBLK3.
4. Get a replacement phone
Click to expand...
Click to collapse
These options might work for the OP, but only #4 could work for me since i'm not rooting this phone (its for my sister). If I find a fix for my issue, i'll post here.
Are you guys using an sd card? If so it might be a corrupt file that the system goes over and gets stuck on, messing the cell up. Did you try making a backup on pc, formating your card (fat32) and putting you stuff back on it? Or take the card out and see if you get the same problem without it. If you're going thru all the replacements then its gotta be something that you use in common with all of em. GL!
Related
Hi Guys,
I've had the Att Galaxy S Captivate phone since December and it's been both a dream and nightmare. The phone is phenomenal when it's working but I've been having issues with them from the first phone.
Basically I've been through 4 yes 4 Captivates with the same issue. Let me first just say that I've kept them in pristine condition! The stupid things still have the original plastic on them! Either the phone is in my pocket or sitting on a table charging! None of them have ever seen the ground nor moisture of any kind including sweat!
The problem is basically this:
I'll be on a phone call or using the browser, then the phone will softly vibrate like I've provided a user input, the little bar will say External SD card removed. After that the screen will black out with the 4 soft keys still staying lit. Then the phone comes back up to it's lock screen and says Media Scanner running and it's an endless cycle after that.
Basically it's resetting but without the Galaxy S logo or the ATT logo in an endless cycle.
I read somewhere on
I don't have an SD card inserted nor do I have any suspicious applications. Hell the only things I have are Facebook, GasBuddy and Email synced.
I've done numerous hard resets, gotten a new sim card and 4 phones! Has anyone else had anything like this?
I take it your running the stock ROM?
In which case you have two options:
Get a new phone, or install a custom ROM.
Mikey's pretty much spot on with this one. Try a custom rom if you are stock. If not, go back to stock. Eliminate software as the cause first. If.it persists, new phone time.
Sent from my Oops it just shutdown again.
try removing your apps and see if it goes away, if it does put your apps back one at a time wait a few days to see if the problem returns between adding your apps if you get the problem without apps, do you have an external sd card if so, remove it and see if the problem returns, if it does, get a new phone.
csmeance,
Please reply if, and when, you solve the problem. I had virtually the same thing happen twice within 20 minutes, removed the battery and rebooted and haven't had it happen again.
MikeyMike01 said:
I take it your running the stock ROM?
In which case you have two options:
Get a new phone, or install a custom ROM.
Click to expand...
Click to collapse
I have the stock rom on the phone, no alterations what so ever! The only thing I've done in common on all 4 phones is sync my email and facebook.
id10terrordfw said:
Mikey's pretty much spot on with this one. Try a custom rom if you are stock. If not, go back to stock. Eliminate software as the cause first. If.it persists, new phone time.
Sent from my Oops it just shutdown again.
Click to expand...
Click to collapse
I've only used factory software on the phone and done numerous hard resets with tech support, and in one instance is made the problem happen right after it turned on without any sort of reason!
shadow65781 said:
try removing your apps and see if it goes away, if it does put your apps back one at a time wait a few days to see if the problem returns between adding your apps if you get the problem without apps, do you have an external sd card if so, remove it and see if the problem returns, if it does, get a new phone.
Click to expand...
Click to collapse
Like I said, I have the factory ATT apps and then an updated facebook one. As well I have that gas buddy app which I got with my 3rd phone since a friend suggested I use it to save some money!
NO external SD card used at all, hell I haven't even plugged it into the computer for anything!
FishDoc said:
csmeance,
Please reply if, and when, you solve the problem. I had virtually the same thing happen twice within 20 minutes, removed the battery and rebooted and haven't had it happen again.
Click to expand...
Click to collapse
I've done that a few times with my first 1st and it would help for a day or two and reoccur over and over.
Multiple phones with a problem regarding external SD card makes me think something is wrong with your SD card, try formatting or a different card.
Seanbest said:
Multiple phones with a problem regarding external SD card makes me think something is wrong with your SD card, try formatting or a different card.
Click to expand...
Click to collapse
But I'm not putting in an SD card! Only thing that goes into the new phone is the battery and SIM chip!
Maybe it's referring to the internal SD card
Got a new phone from ATT so I'll wait and see what happens with this one...
are you using the stock samsung wall charger? Using chargers that provide less than 1000mA current make the phone think it's being used by a computer as a USB device. When the phone is removed from the charger, it then rescans the SD cards,etc...
Download RescanMedia, disable media scanning until you need to use it. FYI, you must have USB debugging enabled to use RescanMedia.
Maybe that will help you.
Umm well.. u're saying that u're syncing the Email on all 4..
If u're syncing to Exchange, maybe it propagates some kind of a "bad" certificate on your phone making it do silly things?
This has happened with 4 phones? Why don't you insert an sd card and see if that does it? Or go to settings and mount/unmount sd card?
Four phones with the same fault is highly suspicious. Focus on the things that are common to all phones. I would start with the sim
Loftus said:
Four phones with the same fault is highly suspicious. Focus on the things that are common to all phones. I would start with the sim
Click to expand...
Click to collapse
I already have gotten 2 new sim cards and am going to get another one today. I got the 5th one a few days ago and put the 2.2 update from Samsung and Att on it. Today the same thing is happening. I'm going to make a video of it and send it to att and samsung. This is getting ridiculous...
I'm using the stock charger and the ATT stuff only. I've noticed though with the 2.2 update, the phone will vibrate twice quickly, then once, then freeze and shut off and restart. With 2.1 on all the other phones, it would just restart without any sort of vibrate/tone.
Also this is with it off the charger and on the charger. It doesn't matter at all.
Just as an aftertought, the only thing that I have done in common is talked on the phone while it's been on the charger. When I do this the phone gets VERY hot and I end up using the speaker phone function. Is it normal to do this on the capitvate? I know my old Tilt 2 used to do the same.
Update: Called up ATT and they said to get another new sim, they think it might have been corrupted somehow with the captivate update. I'm going to grab a new one!
When they send you a new phone, do you get a new battery too? You said it gets really hot, maybe there's something wrong with that.
Sent from my SAMSUNG-SGH-I897
Soo I have a big problem,
My sidekick 4g suddenly shut off and directly went into Download Bootloader. It would only stay in that window for about 3 seconds then restart. So I tried doing Odin but it would never stay in download mode long enough. After a while, the phone stopped turning on and now it does not even charge. I believe I have hard bricked the phone. When I leave it on the charger. I see no indication that it is charging but the battery gets warm. Is there any hope for me to fix this phone?
Please let me know ASAP. Thanks!
helodavelo said:
Soo I have a big problem,
My sidekick 4g suddenly shut off and directly went into Download Bootloader. It would only stay in that window for about 3 seconds then restart. So I tried doing Odin but it would never stay in download mode long enough. After a while, the phone stopped turning on and now it does not even charge. I believe I have hard bricked the phone. When I leave it on the charger. I see no indication that it is charging but the battery gets warm. Is there any hope for me to fix this phone?
Please let me know ASAP. Thanks!
Click to expand...
Click to collapse
Does the device even show up as a USB vendor/product id? See that with `lsusb` on Linux or the Device Manager on Windows.
It might be worth trying ayoteddy's FOOL PROOF WAY TO GET INTO DOWNLOAD MODE here:
http://forum.xda-developers.com/showthread.php?t=1186954
Perhaps if you trigger the phone to enter download mode that way, it won't just continually reboot...
Beyond that, I think you'll be looking at hardware-level fixes. If the phone isn't literally fried, it can almost certainly be repaired with JTAG. But that would involve a JTAG interface which I am guessing you don't already have.
You might be able to find someone who will JTAG for you for free, or for a fee. A local phone repair shop might have this capability.
If you're damn good with a soldering iron, or have a friend who is, there's also AdamOutler's "UnbrickableMod":
http://forum.xda-developers.com/showthread.php?t=1347984
That mod is not for the feint of heart, you need to take the phone almost entirely apart and do soldering work within the area of a grain of rice... but it is possible.
But all the options assume that the only problem with the device is a bad flash -- damaged boot loader, bad kernel/recovery, etc. The way you describe your phone's demise, a hardware failure certainly seems like a possibility.
Good luck, I hope your device is not dead.
FWIW, SK4G goes for ~$100-200 on eBay these days depending on condition. Locally you could probably find lower prices.
Wow thanks for all the info but i tried ayoteddy. Since the phone doesnt even power on , i cant do what teddy says. And no, after a few failed odins, the comp doesn't even see the phone. But that's also because the phone doesn't turn on. I even put a charged bat. Still no go
helodavelo said:
Wow thanks for all the info but i tried ayoteddy. Since the phone doesnt even power on , i cant do what teddy says. And no, after a few failed odins, the comp doesn't even see the phone. But that's also because the phone doesn't turn on. I even put a charged bat. Still no go
Click to expand...
Click to collapse
It really sounds like a hardware failure.
If you are committed to trying everything to rescue your particular device, you could double down and try a new battery. You risk wasting whatever money you spend on it, of course.
If I recall correctly, the SK4G can't operate properly without some battery current, even when plugged into USB. And the other symptoms seem to leave the door open on battery problems -- sudden power down, brief signs of life which eventually cease, hot battery. The sudden failure of a lithium battery would hardly be unusual.
I have seen an issue very similar to this before. It turned out to be a loose connection inside the phone. Might want to disassemble and reassemble carefully to ensure that the connections are secure. Youtube has dis-assembly videos to guide you. You don't have to completely disassemble the phone, just til you reach the main board and secure the connections to it. If you don't feel like you can hand the task of dis-assembly you could always search for a local phone repair business, or even computer repair shop (they often do some phone repairs). Hope this helps
Hey there, I am trying to fix a SK4G with the exact same problems... download mode will show up, but then the screen will go blank again. I'm gonna look into what blk2dr suggested... did you ever fix yours, OP?
root? so Warranty it, not saying its the most "ethical way"
out of curiosity what was the last, well as samsung would put it, hac...ERRRR unsupported warranty voiding modification known to us as upgrade/flash eg. via cwm odin rom app add on modem kernel etc. that was done to the ol SK? or is it just straight up faulty craftsmanship from samsung...nooooo on a SK4g??? is that possible? lol moving a rom around from folder to root of sd once (zip prev passed md5 check) my 2nd or was it 3rd t839 had a lil hiccup that i didnt realize at the time made my custom Roms zip like 47kb smaller then it previously was and should of been, when flashing is 2nd nature and ur just moving it within the same sd card its already checked out on the md5 sum and ur dealing with a 200+/-mb file, whos gonna notice that minor change? to make a really long story just kinda long, into voodoo cwm flash, let it marinate... phone ran great for 4 days, then i decided i was going to clear cache davlik fix permish and reboot...yea went into cwm wiped wiped and half way thru fix permish phone crashed rebooted back into recov, when i tried to reboot sys it had your same exact issue. DL mode for just a second...then all black yet slightly backlit screen. could never get it to stay long enuff to odin back to stock, fullproof DL mode was a no go and of course the battery died, wouldnt recharge. i played dumb went to tmo store dude tesed phone with new batt my batt in other sk etc etc...anyways he charged my battery up enuff it flared back into dl mode for a few sec...my fix? hours and days headin into weeks of jackin with this thing i went with my cure all root REUPwarranty fix...flash a bad freakin bootloader thru odin and kill it once ad for all, DL mode only needs to be on about 4 sec, not long enough to go back to stock rom but long enuff to kill that B. prefered bootloader is i9000 haha works like a champ everytime to every rooted phone that had issues i needed a warranty exchange on(only been 4) seeing how i get a new phone every 3months on avg and always pay full price the ratio is tiny. yeah i know the trickle down effect raising costs from manufacture in long run yadayada. all is true, but i figure ive been kicked in the groin so many times by samsung,lg,moto,htc etc they can eat 1 every now and then. as a tmo employee in 07/08 i paid 500 upfront for the mda that got back ordered for 6 months had 2 bad dead spots in the touch screen within a month and screen went completely white in 3mnths. some employee/warranty fine print screwed me out of a new phone. and dont even get me started on the sidekick. 399 bucks for a phone that basically got abandoned 3 months later cuz it was junk compared to what it should be and breaks in high quanities. theyll still tax u 20 bucks and make u keep ur old battery and cover charger etc so im not losin any sleep, for real kill it for good, run it to the store get ur new err rebuilt refurb SK4g in 2 days then save up for a t989 s2 dl gmote/spashtop and poweramp on ur SK4g and let her roll as a wireless keyboard/mousepad for ur pc and let the voodoo and Pamp rock as a killer mp3 player. thats all the T-urd-839 is really good for anyways, oh yea and a mediocre bt controller for playin games on my S2's lol do the warranty, its samsung/TMOs fault for lettin this junk product get released, abandoning it and overcharging so many of us. Just do it, do it lol
pull battery, connect usb, hold power, volume up, volume down, camera, and tackpad and insert battery. It should FORCE the phone into download mode.
try it lol~
I've posted this in the CM9 Alpha6 thread but didnt have any response so trying here since it may not be ROM related. I'm S-ON and have been running A6 for 5-6 weeks and besides the battery drain and random reboots it was ok. Two days ago I tried the WiFi tethering for the first time and it work well for a few hours. However, suddenly it rebooted 3 times in a loop and went dead after the last reboot. I tried all combinations of pressing buttons (power, hboot, recovery...) , replacing battery, charger and so on and it just doenst power up and doesnt show any ligths. Connected to the laptop it doenst see the phone since is not powered on. The battery doesn't look swollen or defective and it was fully charged when the phone went dead.
I went yesterday to the TMobile store and tried with a new battery and didnt do anything. Also tried different chargers and USB to laptop, nothing, no response.
Any ideas why the phone went dead? Is it definitely gone? Should i add it to the collection of paperweights?
Thanks a lot
Also, is there anyway to wipe the phone's data? TMobile told me i can get a replacement but im worried all my data is in the dead phone ill be sending back
In almost ALL circumstances if you can't get in, they can't either. At least until it's sent back and you already have your new phone. Then HTC doesn't really have the time OR inclination to do forensic system analysis of every phone and will just go about replacing its guts & sending it back out as a refurb.
It having been a commercial "semi-flop" I persoanlly believe they will be happy when they all die and we all shut the hell up about ICS & JB. LOL
WeekendsR2Short said:
It having been a commercial "semi-flop" I persoanlly believe they will be happy when they all die and we all shut the hell up about ICS & JB. LOL
Click to expand...
Click to collapse
I dont worry about TMo or HTC bringing ICS/JB for any of my devices, since that will mean again getting read of crapware, settings....personally i prefer any of the multiple ROMs and thats part of the Android beauty...
Now, since i got the replacement i have to worry about sending my old phone back and it ending up resold without being wiped....do you know any part of the phone where a screwdriver tip (or hammer) will ensure the phone memory is gone?
If you could get it to come back on even just to HBoot I could tell you how to fry it BUT it would just take it back to where it is right now but with the partition tables borked. I can understand your concerns but I honestly think you're worrying about something that won't happen. Even if they were to use the internal memory again (IF they could) they would do a partition repair & reformat before reinstalling the stock ROM. I would be concerned though about sending one back with physical damage. That COULD turn into a "GOTCHA". KWIM?
Judging by your description, I'd say your phone has a hardware problem. If no lights are coming on, and there's absolutely no response, it's either the motherboard or the display.
But nothing HTC can't handle. They should be able to fix it and send it back no problem. Very rarely will they send you a new phone. They always try to save the phone you send in.
For software, they can probably restore it using their factory special cable connection (forgot what it's called).
That being the case it would still be sent back out to someone else after the repairs. TMobile will send a replacement to a customer and the borked one is sent back to them in the same box the replacement came to you in. At least that's what's happened to everyone I know (including myself) that has gone thru TMobile instead of having to deal directly with HTC.
^^^^^^^^^^^^ +1 couldn't have said it better myself
restopi said:
I've posted this in the CM9 Alpha6 thread but didnt have any response so trying here since it may not be ROM related. I'm S-ON and have been running A6 for 5-6 weeks and besides the battery drain and random reboots it was ok. Two days ago I tried the WiFi tethering for the first time and it work well for a few hours. However, suddenly it rebooted 3 times in a loop and went dead after the last reboot. I tried all combinations of pressing buttons (power, hboot, recovery...) , replacing battery, charger and so on and it just doenst power up and doesnt show any ligths. Connected to the laptop it doenst see the phone since is not powered on. The battery doesn't look swollen or defective and it was fully charged when the phone went dead.
I went yesterday to the TMobile store and tried with a new battery and didnt do anything. Also tried different chargers and USB to laptop, nothing, no response.
Any ideas why the phone went dead? Is it definitely gone? Should i add it to the collection of paperweights?
Thanks a lot
Click to expand...
Click to collapse
were you on cwm 4.0.0.9?
mattlowry said:
were you on cwm 4.0.0.9?
Click to expand...
Click to collapse
I was wondering the VERY same thing! The old dead battery = borked phone trick on 4.0.0.9?
WeekendsR2Short said:
I was wondering the VERY same thing! The old dead battery = borked phone trick on 4.0.0.9?
Click to expand...
Click to collapse
I used to freak out when my battery was low and I had the no off charging recovery.
Sent from my HTC MyTouch 4G Slide running MikXE
mattlowry said:
were you on cwm 4.0.0.9?
Click to expand...
Click to collapse
No, it was 5.0.2.7
gtmaster303 said:
Judging by your description, I'd say your phone has a hardware problem. If no lights are coming on, and there's absolutely no response, it's either the motherboard or the display.
But nothing HTC can't handle. They should be able to fix it and send it back no problem. Very rarely will they send you a new phone. They always try to save the phone you send in.
For software, they can probably restore it using their factory special cable connection (forgot what it's called).
Click to expand...
Click to collapse
I think you are right and there is some HW problem, I was wondering if it had to do with me having the WiFi tethering on since i just switched it on for the first time 3-4 before it went dead and the phone was hotter than usual. Maybe nothing to do but i thought it could be a possibility
WeekendsR2Short said:
That being the case it would still be sent back out to someone else after the repairs. TMobile will send a replacement to a customer and the borked one is sent back to them in the same box the replacement came to you in. At least that's what's happened to everyone I know (including myself) that has gone thru TMobile instead of having to deal directly with HTC.
Click to expand...
Click to collapse
Just as an update and to post my experience replacing the phone; since i had insurance, TMo sent me the a new phone ... in less than 24h !!!, seems if you report before 5pm you get the new phone in your hands the AM of the next business day, pretty good.
The phone came on a special package, with return labels, but without SIM, SD, battery or back cover, just the "carcass". Put the old phone sim and old battery in and i worked fine....then spent the next hour unlocking, recovery, flashing ROM and updating apps+data....done and my new phone is practically the same as the old was.
Now i have 7 days to return the old one in the same package or they will charge me $300....probably im paranoid about the data in the old phone, but after reading http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/all/ i immediately went and added 2-step verification to my google account...
So in summary, very good replacing process from TMo (if you have insurance), and added extra security to my GAccount...for the rest, just crossing fingers that nothing bad happens in the future
strapped365 said:
I used to freak out when my battery was low and I had the no off charging recovery.
Sent from my HTC MyTouch 4G Slide running MikXE
Click to expand...
Click to collapse
Maybe I just missed it Strapped but I never even knew about that issue with MoDaCo until I had already moved on to 5.0.2.7. Then I liked to have crapped my pants!
---------- Post added at 02:22 PM ---------- Previous post was at 02:21 PM ----------
restopi said:
Just as an update and to post my experience replacing the phone; since i had insurance, TMo sent me the a new phone ... in less than 24h !!!, seems if you report before 5pm you get the new phone in your hands the AM of the next business day, pretty good.
The phone came on a special package, with return labels, but without SIM, SD, battery or back cover, just the "carcass". Put the old phone sim and old battery in and i worked fine....then spent the next hour unlocking, recovery, flashing ROM and updating apps+data....done and my new phone is practically the same as the old was.
Now i have 7 days to return the old one in the same package or they will charge me $300....probably im paranoid about the data in the old phone, but after reading http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/all/ i immediately went and added 2-step verification to my google account...
So in summary, very good replacing process from TMo (if you have insurance), and added extra security to my GAccount...for the rest, just crossing fingers that nothing bad happens in the future
Click to expand...
Click to collapse
It's sure good to hear that it all went so smoothly for you! :good:
So Im a little new to this, and hopefully I won't be asking things that can be easily found, since i did try looking for answers..after having my verizon s3 for over a month now (still stock), im having a few different issues/annoyances, and can't figure out how best to resolve them.
1) Whenever i restart my phone, i get voicemail notifications, even though I have no new notifications.Ive seen a few different solutions for it, namely leaving yourself a voicemail, then deleting it and it should make it go away...but it doesnt. i can only get a temporary fix, which is to go and force stop the Phone application, but next time my phone restarts the same issue happens again.
2) a few times my phone will hotboot..or atleast thats what i think its called. basically the phone will freeze, then after a minute or two it will go back to the lock screen..but if i leave it alone, or if i try to run anything, it will again freeze and go to the lock screen. this even happens when i restart my phone. the way around it i found is to unlock the phone, then immediately turn off the screen. after 15-20 seconds, i can turn the screen on again and it will work fine. i read some topics on this but they seem to be random occurrences, and i didnt really see anyone saying it happens on every startup..
3) android_system/gsiff_daemon killing me battery- so over the last week ive seen that this is really killing my battery. it always takes up about 50% of my battery, no matter what i do.it also seems to cause the phone to get really hot. the topic i read below, it seems like a root cause isn't found yet, and the only way to resolve it without rooting is to restart your phone, but for me it seems so always come back at the top..
http://forum.xda-developers.com/showthread.php?t=1755180
i'm wondering if rooting and unlocking the bootloader will help at all. the last time i rooted a phone was like 2-3 years ago with my incredible, so im a little cautious about doing it and accidently bricking my phone. i was going to follow section 2 of this guide, there shouldnt be too much of a risk of it going wrong right? http://forum.xda-developers.com/showthread.php?t=1762709
y2jasper said:
So Im a little new to this, and hopefully I won't be asking things that can be easily found, since i did try looking for answers..after having my verizon s3 for over a month now (still stock), im having a few different issues/annoyances, and can't figure out how best to resolve them.
1) Whenever i restart my phone, i get voicemail notifications, even though I have no new notifications.Ive seen a few different solutions for it, namely leaving yourself a voicemail, then deleting it and it should make it go away...but it doesnt. i can only get a temporary fix, which is to go and force stop the Phone application, but next time my phone restarts the same issue happens again.
2) a few times my phone will hotboot..or atleast thats what i think its called. basically the phone will freeze, then after a minute or two it will go back to the lock screen..but if i leave it alone, or if i try to run anything, it will again freeze and go to the lock screen. this even happens when i restart my phone. the way around it i found is to unlock the phone, then immediately turn off the screen. after 15-20 seconds, i can turn the screen on again and it will work fine. i read some topics on this but they seem to be random occurrences, and i didnt really see anyone saying it happens on every startup..
3) android_system/gsiff_daemon killing me battery- so over the last week ive seen that this is really killing my battery. it always takes up about 50% of my battery, no matter what i do.it also seems to cause the phone to get really hot. the topic i read below, it seems like a root cause isn't found yet, and the only way to resolve it without rooting is to restart your phone, but for me it seems so always come back at the top..
http://forum.xda-developers.com/showthread.php?t=1755180
i'm wondering if rooting and unlocking the bootloader will help at all. the last time i rooted a phone was like 2-3 years ago with my incredible, so im a little cautious about doing it and accidently bricking my phone. i was going to follow section 2 of this guide, there shouldnt be too much of a risk of it going wrong right? http://forum.xda-developers.com/showthread.php?t=1762709
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I would start with a factory reset and see if that solves your problems. keep in mind it will erase your apps and settings. VOL+/HOME/POWER
i was hoping to avoid factory reset since i didnt want to reset up my screens and apps, and also for the voicemail and gsif_daemon issue from what i read it keeps coming back. but if thats the best option i guess i have to suck it up and do it then
Root and unlock BL won't fix problems. That will only allow you to modify your phone more. I think you have to bite the bullet on this one. Test it out good before you install all your apps if you reset.
Sent from my SCH-I535 using xda app-developers app
You could just have some rogue apps. Many apps fail miserably just going from ICS to JB. I hated TouchWiz. Rooting and Unlocking Bootloader was the best thing that has happened to my S3. Rooting is very safe and its very easy to got back to stock. My battery was terrible on stock. 4G is going to eat your battery up quickly as opposed to just Wifi. All the alternative launchers can backup you home screen (Apex/Nova etc) and all your apps should be backed up in Googles cloud should quickly get pulled back down after a factory reset or ROM install
kanc3r said:
You could just have some rogue apps. Many apps fail miserably just going from ICS to JB. I hated TouchWiz. Rooting and Unlocking Bootloader was the best thing that has happened to my S3. Rooting is very safe and its very easy to got back to stock. My battery was terrible on stock. 4G is going to eat your battery up quickly as opposed to just Wifi. All the alternative launchers can backup you home screen (Apex/Nova etc) and all your apps should be backed up in Googles cloud should quickly get pulled back down after a factory reset or ROM install
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hm ok. 4g isn't really the cause. in the area where my apartment is, 4g isn't even available yet, i only get a chance to use 4g on weekends when i come visit family/friends. otherwise i use the "phone info" app to turn 4g off. also my voicemail issue is resolved now, i messed around a bit more between voicemail and google voice and finally found the rogue message that was left. i'm thinking if i root and unlock, i can at the very least install a different kernal to improve battery life, to possible negate the gsiff_daemon issue.
hi guys, i already searched for a thread of someone with the same issue, but i haven't found anything on the whole internet (maybe it's just because i'm nervous as sh*t)... please let me know if i did wrong
the problem is: yesterday i was using regularly my Nexus 5, but suddenly i wasn't able to turn it on again. Just like a second before i was using it, and then it won't wake up. Now it is still turned off, i can't wake it up in any way, i tried every combination of keys, i tried holding on the power button for more than a minute, i tried pushing it hard, i tried everything. The only thing i'm able to do is plugging it on the charger, then it goes on a bootloop with the word "google" and a small vibration (just as it's like to turn it on) and then after a second the screen becomes black again, and this happens continuously untill i unplug it (i tried even for 2 hours and it still do like that). It is just like it wants to wake up, but then it is turned off, and on, and off, and on...
when he does like that i tried holding the vol down button just to try to enter the recovery mode, but even when i achieve to enter it, it still turn off so i can't decide what to do. Every guide i read on the web tells me to backup, then to erase all data, or something similar... but the problem is that i can't even access recovery mode, so that i'm not able to do anything if the phone is turned off completely.
i already called for the warranty, i have a completely stock phone so it's not a problem and i think they will change my phone, but i'm really worried this will erase all the data i have in my sd, and i would like to know if there's a way to copy what's inside the memory of the phone without turning it on
sorry guys but i'm really depressed, i've bought the phone on january... not even a year and i've wasted 350€
So, first question have you tried plugging into a computer? You may be able to pull some files off.
Second, was any of your stuff backed up using cloud storage, such as google drive? If not... You have my sympathy.
What app(s) were you running when it "Died"?[Edit: Died]
So you are completely stock, no root, no custom recovery, no nothing?
Spectrys said:
So, first question have you tried plugging into a computer? You may be able to pull some files off.
Second, was any of your stuff backed up using cloud storage, such as google drive? If not... You have my sympathy.
What app(s) were you running when it "Died"?[Edit: Died]
So you are completely stock, no root, no custom recovery, no nothing?
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1) yes i tried: it does the same as if i plug it into the charger (google and vibration for a second, then turned off again, repeatedly). I can't access the data from my pc with the way i was used before (i could copy data only if the phone was on)
2) i use dropbox, google drive, and others, but not with the syncronization (i decided when and what to upload) so there's a lot of things that now aren't accessible and i'm scared i'll lose
3) well i wasn't using anything when it died... i think the cronometer was running, maybe whatsapp... recently i downloaded ePSXe for android with a couple of ROMs, but for a whole week or two i never had problems using it
4) yes completely stock, the only thing i did was abiliting the developer options (but a looong time ago, and i never changed them, i was only curious). With my old smartphone i used to play a lot with custom roms, but now i wanted to keep my nexus clean at least until the end of the warrancy
news from the google service: they told me some procedures to do, any of them work. They told me that their warrancy works like that: first they will send me another nexus 5 (not new, only a refurbished one) for the price of a new phone, then i have to send them my old phone. When it arrives, they will refurbish it, and they will give me back my 350€.
I really think that's not very fair... first because i don't want a phone that somebody used before me, and i don't want to give my phone to someone else
second because they don't really care that i lost all my data... after all this mess i will only obtain a phone that isn't new, and without my data! just like if google erased all my data for nothing.
please guys at least tell me if there's a way to recover all the data i've lost.You know: i have a 16gb flash storage full of data in my hand that i want to copy on my pc, there should be a way!
sorry for the anger
Have you read anything from @supersu or @simms22. Both of them are very knowledgeable on the N5.
The other thing is you could try calling google again and get a different person.
Spectrys said:
@supersu
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supersu? You mean @rootSU?
OP, your power button is stuck, nothing you can do except RMA (or maybe take your phone apart).
Lethargy said:
OP, your power button is stuck, nothing you can do except RMA (or maybe take your phone apart).
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:crying::crying:
i also read a forum in the country i live (italy) and it seems to be a frequent problem these days... a lot of guys who have a 9-10 months old phone accuse the same issue, and the only solution seems to be the motherboard substitution (or the google warancy phone substitution). Google told me they will give me a refurbished phone, but i know sometimes they have scratches, they are not perfect, so why do i have to trade my phone for another one that could not be new? i know they used to send new phones in the early days... Do you guys have experience in that? have you ever send you nexus5 to google? what did they do?
cesp-94 said:
Google told me they will give me a refurbished phone, but i know sometimes they have scratches, they are not perfect, so why do i have to trade my phone for another one that could not be new? i know they used to send new phones in the early days... Do you guys have experience in that? have you ever send you nexus5 to google? what did they do?
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You get a refurbished one because too many people have RMA'd for silly reasons like loose power buttons, speaker hole size and screen light bleed. So blame them.
Usually a refurbished device should be near-perfect; those who have gotten ones with damage are just unlucky; and you can just call Google again anyways.
Lethargy said:
You get a refurbished one because too many people have RMA'd for silly reasons like loose power buttons, speaker hole size and screen light bleed. So blame them.
Usually a refurbished device should be near-perfect; those who have gotten ones with damage are just unlucky; and you can just call Google again anyways.
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i think i'll see if i can get my phone fixed with the LG warrancy in a LGcentre in my town, at least they will tell me if i have to throw my phone away... then i'll use the google warrancy.
to me it sounds as your storage corrupted, not power button. if it was power button, youd be able to get it booted, then it would bootloop. if it is the storage that corrupted, an rma would be best.