Phone randomly shuts down - T-Mobile myTouch 4G Slide

Everything was fine on the phone until I tried out AOKP 4.2.2 alpha 2 a week ago, When I had the rom installed the phone would randomly shut down. I thought it was because the rom was not stable enough so I flashed CM9. On CM9 the phone would shut off every five minutes it was that bad. I then installed Miktouch 0.7 and the shutdowns for the most part stopped. The phone will shut down now and again and it always shuts down after I use youtube for 10+ minutes or use the camera for several minutes.
I tried to revert to stock and see if that fixed anything but when I boot into the bootloader it looks for PG59IMG and says no image found and nothing happens. I got the PG59IMG from this thread: http://forum.xda-developers.com/showthread.php?t=1878329
Any help is appreciated.

I swear it sounds mechanical...maybe battery related. Just starting out of the blue like that and it being cross ROM and all. It should just flash that file automatically from hboot though. Are you sure you copied the file to the root of your SD card? Did you relock your bootloader with *fastboot oem lock* before running it? Sometimes it doesn't like it if the usb cable is still plugged in. (for some weird reason) If you're still S-On, did you flast the boot.img file thru adb with *fastboot flash boot boot.img* after flashing your ROM?
Oh yeah, you won't be able to flash that PG59IMG if it is newer than the hboot version listed in your bootloader right now. That is until you get S-Off with the wire trick.
Check some of that stuff out & get back to us.

I agree it sounds mechanical, most likely a bad battery.
I confronted similar behavior over the weekend and a testing with a new battery allowed me to point a finger at an older, aftermarket battery as causing the shutdowns.

Sorry for the delay in the reply - real life got in the way.
I thought it was also mechanical but the shut downs are MUCH less frequent in Miktouch than on ICS roms so I thought it may have to do partially with the software.
I'm S-off, used the revolutionary method years ago. Never issued the "fastboot oem lock" command and I've never done anything related to fastboot. The stock image was in the root of the sd card.
When the phone does shut down it doesn't matter if take out the battery or do anything else, I can't get the phone to start back up until 20 mins later or so. The phone will certainly shut down if I use the camera or use youtube so if there is a way I can grab a log or something that could help let me know

I've had very similar issues, since installing a CM 10 alpha, and now on 10.1. The first couple weeks when I first rooted/flashed CM 10 were fine, but then it started rebooting one day, and never has stopped. Stock battery, no reboots prior to that, S-On, flashed the boot.img for each rom, and it's doing this with both CM 10 and CM 10.1. Does that also sound like battery, since it's the stock battery which has always worked fine? Also, it seems heat/intensity related - if I'm playing a game, using GPS, or talking a long time, that's when it tends to happen, and then it tends to happen right at/near the lock screen for a while after that until it's cooled down (perhaps that screams battery, but since it always restarts fine/has power I would have guessed it had to do with the processor or kernel). Thanks in advance for any advice!

Could be the battery...
I agree with the other posters. I had the experience of lots of random reboots a while back when I was working my way through sverhagen's 9.1r3+ ROMs. But, it just turned out that my stock battery had given up the ghost. Swapping to one of the gold batteries fixed the problem. I tried the stock battery in the interim for a brief stint and switched back to the gold, as the stock battery still caused random reboots. So maybe its time for a battery refresher
Faizt20 said:
Everything was fine on the phone until I tried out AOKP 4.2.2 alpha 2 a week ago, When I had the rom installed the phone would randomly shut down....
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Click to collapse

Thanks, guys, I just ordered a battery, when it gets here I'll confirm whether that fixed it or not. Much appreciated, didn't realize batteries could go wonky in that way!

presin16 said:
Thanks, guys, I just ordered a battery, when it gets here I'll confirm whether that fixed it or not. Much appreciated, didn't realize batteries could go wonky in that way!
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Yeah....the little suckers are on a power trip I think.

i've been having some shut down issues for a while, on different ROMs so I don't think it's that. whenever i'm using it i don't have any issues (unless it's a known ROM thing, that's separate). even during the day when i'm not using it, it hasn't shut down or anything. the issue is that a lot of times when i wake up, i find that the phone has been shut down. i charge it overnight. so, my best guess is that i should stop doing that, maybe the battery is bad, it can't handle that for that long?
idk any ideas would be helpful. i'm considering buying a gold battery anyway

Did you try the new Battery ?
I was have random shutdown and lockup problems. The phone would lock with a blank screen and I'd have to pull the battery to get it back.
Am running SilverL's CM 10.1. I might be a coincidence, but I backed off on the aggressiveness of the CPU settings (in the performance menu) and the problem went away.
I'm currently running a min/max = 128/1242.

I'm trying not to post a new thread so I'll post my very similar problem.
I got this phone about a year ago. I put Miktouch on it and was experiencing random shut downs all the time. I believe I posted on here and I can't remember the responses. As the mytouch q kinda sucks and I want a solid phone. I gave it another attempt this time with CM 9.1.0. When I used the camera once it shut down and restarted I think. Then I got a solid few days before it started going wanky again. Today alone I've had like 5 restarts. From what I've searched around it seems the problem here is the battery? This is stock battery and I got the phone used off ebay. I think I used stock rom like a week before rooting and putting Miktouch on it.
edit: For some odd reason my background also changed. Charged the phone backup. It turned off again.

If you've flashed any ROMs here to the MyTouch Q then that's your problem. It isn't this phone. These forums are for the HTC MyTouch 4G Slide. A much more powerful phone with a different manufacturer & motherboard. If you have S-Off go to their forums, wipe...wipe...wipe & reflash one of their ROMs. You're lucky you're not bricked.

WeekendsR2Short said:
If you've flashed any ROMs here to the MyTouch Q then that's your problem. It isn't this phone. These forums are for the HTC MyTouch 4G Slide. A much more powerful phone with a different manufacturer & motherboard. If you have S-Off go to their forums, wipe...wipe...wipe & reflash one of their ROMs. You're lucky you're not bricked.
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Click to collapse
I know. I'm talking about two different phones in the same post. I bought this phone (Mytouch 4g Slide) last summer but shortly started having problems. As I didn't want to deal with it I went back to my slowly dying touchscreen on my G2. When that finally died (touchscreen) I just bought a mytouch q as I wanted a phone that worked. This was my first new phone in a long time.
I am NOT trying to install any roms for the MyTouch Q on the MT4GS or the other way around.
S-OFF should be off on the 4G slide. Pretty sure my mytouch Q is still rooted though. It sucked at running CM 9

Sorry. Somehow I got confused. That being the case, it sure does sound like some type of a hardware issue instead of a software one.

WeekendsR2Short said:
Sorry. Somehow I got confused. That being the case, it sure does sound like some type of a hardware issue instead of a software one.
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Yeah, from what I read it could be a battery problem. Going to go with this Anker battery as its the only reliable battery I can find that doesn't cost an arm and a leg.
Anker Battery

Yeah I'd start with a new battery myself, either a new OEM or an anker, both are cheap on eBay. Also look for a post where me and weekends were discussing the emmc of this phone, bear in mind I have zero proof, but I got a suspicion there may be multiples they put in here and some worse than others.
If the battery won't work then I would repartition the whole dang thing, either by returning to stock and the rerooting and resoff, or by at least flashing the same bootloader on top of the one you currently have.
Just some ideas, but if you want a better idea of what's causing your issue, pull a logcat
Sent from my Nexus 7 using xda premium

demkantor said:
Yeah I'd start with a new battery myself, either a new OEM or an anker, both are cheap on eBay. Also look for a post where me and weekends were discussing the emmc of this phone, bear in mind I have zero proof, but I got a suspicion there may be multiples they put in here and some worse than others.
If the battery won't work then I would repartition the whole dang thing, either by returning to stock and the rerooting and resoff, or by at least flashing the same bootloader on top of the one you currently have.
Just some ideas, but if you want a better idea of what's causing your issue, pull a logcat
Sent from my Nexus 7 using xda premium
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Click to collapse
I have a theory of whats causing it. If I extensively use the phone the battery warms up which gets to the point it shuts down. Thus if the battery is still too warm and I turn the phone on then it will just keep shutting down. Of course I can't do this until I'm home for the day as I'm out and about this weekend.
edit:
I used the Revolutionary way to turn s-off which is permanent.

I get random shut downs constantly. Usually atleast 3-4 times a day. It's pretty nerve racking. I honestly don't think it's the battery, I've experienced this issue on three different batteries and it happened on all of them. It's not ROM related either as I've tried probably 15 different ROMs (stock based, ICS, JB) and they all have this issue.
My buddy who has a Sensation also has this issue on his phone. Maybe it's a problem for that phone too since they are pretty similar?

Related

Nice try LG, but, it's not quite ready for prime time!

I've been through 2 G2x's , both have had the same problems...
Random reboots
Random freezes
Random shutdowns
Crazy inconsistencies in battery life
I've also gone the route of rooting and trying CyanogenMod with the same results.
With the battery issues, I did the following test 3 nights in a row.
Phone wiped, 100% battery charge, signed into Google and let the apps download, rebooted phone, data connection turned off (airplane mode), unplugged the phone and set in the exact same spot in the same room 3 nights in a row at 11PM.
Come 8AM when I woke here's the results:
Day 1: 30% battery remaining
Day 2: 80% battery remaining
Day 3: 0% remaining - battery was stone cold dead - wouldn't boot until I plugged in.
Phone was fine when I started typing this post, but just now while typing this message I reached over to check my phone for text messages (I keep the alerts volume all the way down while at work) and it's locked up again...
Guess I'll be returning the phone for a refund and borrowing an old flip phone for a month until the Sensation comes out.
Sorry LG - when it works, it works AWESOME, but I need something a bit more reliable considering that work needs to contact me on the phone and I am on call 24/7 !
In the 2 weeks I've had it I've only had 2 random freezes and no other issues at all. This is my first android phone and the thing i see that's screwed up with android is it leaves applications open, there is no exit buttons on apps. I've been using juice defender and uninstalling any apps that keep popping back up after ending task on them.
Sorry to hear about your problems. You're doing the right thing by returning it and getting another phone. I don't understand why people have loyalties to corporations who could give 2 craps about you. Buy what works for you and makes you happy.
For me, the occassional reboot on the G2X is a pain but the promise of a stable CM release and an official gingerbread release on this hardware has me sticking it out. Can't wait
I haven't had any issues with my phone except battery life. Buy my battery life isn't as bad as yours. It used to be horrible but I got a new sim and that seemed to make it better.
Regarding the reboots, some apps are causing the phone to reboot. Either the apps aren't optimized for the phone or the other way around. I had one reboot and after I removed the offending app, never happened again.
Sent from my LG-P999 using XDA App
kangxi said:
I haven't had any issues with my phone except battery life. Buy my battery life isn't as bad as yours. It used to be horrible but I got a new sim and that seemed to make it better.
Regarding the reboots, some apps are causing the phone to reboot. Either the apps aren't optimized for the phone or the other way around. I had one reboot and after I removed the offending app, never happened again.
Sent from my LG-P999 using XDA App
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Click to collapse
Actually, when I bought the phone I had them put a brand new SIM card as mine was getting to be a little long in the tooth - if getting a new one helps the situation I'd hate to see how it was with my old one :-D
Removing an offending app would prove to be a real problem for me though, as everything that I install has a legitimate work-related function.
im returning mine today for a newer batch one. its may 4 so i expect one that has the date of 4/24 and up as stated in other threads. mine reboots and freezes during random functions.
I ordered mine on the 20th so the day the phone was out in the store. I had to order mine online since i am a T-Mobile RSA. I have alittle screen bleed but not much. I will be doing exchanges until i get one with no bleed. Other wise i have had no problems at all. No reboots, lock ups, data problems, nothing the phone is rock solid. I love the phone. Every person that has come into my store with problems i have told them that T-Mobile is going to exchange this for you under the lifetime warranty if you have it for the life of you having the phone. So you have nothing to worry about. The phone is a great phone to have. Do the exchanges until you get a working one. I know i would do it until i did. Even if it meant doing it 100 times.
JWhipple said:
I've been through 2 G2x's , both have had the same problems...
Random reboots
Random freezes
Random shutdowns
Crazy inconsistencies in battery life
I've also gone the route of rooting and trying CyanogenMod with the same results.
With the battery issues, I did the following test 3 nights in a row.
Phone wiped, 100% battery charge, signed into Google and let the apps download, rebooted phone, data connection turned off (airplane mode), unplugged the phone and set in the exact same spot in the same room 3 nights in a row at 11PM.
Come 8AM when I woke here's the results:
Day 1: 30% battery remaining
Day 2: 80% battery remaining
Day 3: 0% remaining - battery was stone cold dead - wouldn't boot until I plugged in.
Phone was fine when I started typing this post, but just now while typing this message I reached over to check my phone for text messages (I keep the alerts volume all the way down while at work) and it's locked up again...
Guess I'll be returning the phone for a refund and borrowing an old flip phone for a month until the Sensation comes out.
Sorry LG - when it works, it works AWESOME, but I need something a bit more reliable considering that work needs to contact me on the phone and I am on call 24/7 !
Click to expand...
Click to collapse
A better test would have been to not install any apps. Then you could truly test your phone and not some rogue app, that you keep installing.
I'm about to do a complete wipe again and use a secondary Gmail account I have so to eliminate any apps from auto-installing and test throughout the day since I have my work PC handy.
or just skip the Gmail sign in process at first and add your Gmail account later from Settings. This will prevent it downloading your apps on first boot.
Also to the New Android User: Back closes apps, Home leaves them open. It isn't the OS's fault if you don't know how to use it.
To the OP: Have you rooted and flashed the Pre-Dexopt Patch from Paul?
http://forum.xda-developers.com/showthread.php?t=1051616
LG left the phone in Dev mode and doesn't dexopt the phone on initial bootup. This is why our phones boot so quickly. The downfall is after a few hours, it starts to lag out and lock up/reboot.
Sounds exactly like the problem you are having.
This patch is required for stock and EaglesBlood Roms excluding CM7. This should be fixed in the upcoming Gingerbread update. I also believe EaglesBlood and future roms will start coming with this patch included.
So do yourself a favor and patch it.
Basically, it's an awesome phone and many, if not all, of the issues should be resolved with software updates. Gingerbread is already in the works.
Sent from my LG-P999 using XDA App
player911 said:
or just skip the Gmail sign in process at first and add your Gmail account later from Settings. This will prevent it downloading your apps on first boot.
Also to the New Android User: Back closes apps, Home leaves them open. It isn't the OS's fault if you don't know how to use it.
To the OP: Have you rooted and flashed the Pre-Dexopt Patch from Paul?
http://forum.xda-developers.com/showthread.php?t=1051616
LG left the phone in Dev mode and doesn't dexopt the phone on initial bootup. This is why our phones boot so quickly. The downfall is after a few hours, it starts to lag out and lock up/reboot.
Sounds exactly like the problem you are having.
This patch is required for stock and EaglesBlood Roms excluding CM7. This should be fixed in the upcoming Gingerbread update. I also believe EaglesBlood and future roms will start coming with this patch included.
So do yourself a favor and patch it.
Click to expand...
Click to collapse
Yep, have tried without the patch initially and then with it.
I have signed in with the secondary Gmail account - only thing I imported from the original was my contacts, so, it's 100% stock with the exception of Paul's patch and recovery.
I'll be damned...
In an attempt to preemptively find out what I would need to return the accessories I ordered for the phone just in case I took the plunge and returned the phone, I was on hold with T-Mobile...
And while on hold, I grabbed my phone - and SURE ENOUGH - LOCKED UP HARD!
So, I guess this just made up my mind for me - I'll be returning this phone to point of purchase. Just need to use NAND to restore the stock backup , reflash stock recovery and unroot...
I am planing to return this phone too..
It seems the phone shut down completely for no reason, sometimes the screen doesn't wake up even tho phone is running in background.
So far i have tried to run completely stock with no apps installed no sync nothing and i was getting battery like 6-7 hrs.
I guess that was not acceptable for me.
I might have to wait till HTC Sensation comes out. What you think guys ?
Mine works fine, no problems at all, yes the screen bleeds a bit, but I can deal with that.
awesome phone, much better than my atrix
Sent from my LG-P999 using XDA Premium App
Slappy00 said:
Mine works fine, no problems at all, yes the screen bleeds a bit, but I can deal with that.
awesome phone, much better than my atrix
Sent from my LG-P999 using XDA Premium App
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Click to collapse
+1 Mine also works amazing... and a lotttt better than atrix....
ikm19 said:
I am planing to return this phone too..
It seems the phone shut down completely for no reason, sometimes the screen doesn't wake up even tho phone is running in background.
So far i have tried to run completely stock with no apps installed no sync nothing and i was getting battery like 6-7 hrs.
I guess that was not acceptable for me.
I might have to wait till HTC Sensation comes out. What you think guys ?
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Click to collapse
That's where my money is going...
my understanding is the sensation is locked down that's why cyan isn't going to get it. Which also means no dev support.
The MyTouch 4G and G2 were locked down too... Unless they are going to lock the bootloader?
ikm19 said:
I might have to wait till HTC Sensation comes out. What you think guys ?
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HTC announced an update to the Sensation in Q3 that will include a NFC chip to match the features of the SGS2. I'm also guessing they'll increase the amount of RAM in the phone to make it more competitive. If the 2.3.3 update makes the G2X stable I may keep it until later in the year. If the Sensation comes out before they update the G2X I'll get Sensation. I need a phone that's consistently dependable and in that regard the G2X is a mess. I can't do custom ROMs because I travel globally and everyone I've ever used has always given me problems registering on foreign networks so CM7 is no silver bullet for me. It's a shame too because the G2X hardware (bleeding screen excepted) is pretty slick and it's really fast when the planets line up and everything works. Sigh.

And I thought I was one of the lucky ones...

Had the g2x since launch day, loved the speed, size, etc. Never had a single reboot (actually did once or twice while charging in the first few days), screen bleed and had fairly good battery life to boot with fairly heavy usage. What more can you ask for, right?
So fast forward to today...i was in the middle of typing a text and battery died, I was at 1%. So I plug it in, turn it on and then it got really hot and non stop rebooting only while on the charger. Taking it off the charger would stop the reboots, plug it in again reboot cycle again within minutes (no sound to warn me its rebooting, no start up animation).
Eventually when it was on the charger the battery icon looked really weird, it was completely white with 2 circular arrows in it, never seen that before, anyone know what that means.
After a while the phone cooled down and has now been charging for he last hour with no rebooting. I did call Tmo and they are sending me a new battery and handset.
I am unsure what to do, keep mine since it appears to be fine now or keep the replacement items. I am not rooted completely stock with minimal apps installed.
I really, really dont feel like setting up all my prefs again and reinstalling apps. One thing is for sure i am seriuosly considering the HTC sensation now. Had the MT4G before and it was great, so my perception of HTC is high.
mikea3000 said:
Had the g2x since launch day, loved the speed, size, etc. Never had a single reboot (actually did once or twice while charging in the first few days), screen bleed and had fairly good battery life to boot with fairly heavy usage. What more can you ask for, right?
So fast forward to today...i was in the middle of typing a text and battery died, I was at 1%. So I plug it in, turn it on and then it got really hot and non stop rebooting only while on the charger. Taking it off the charger would stop the reboots, plug it in again reboot cycle again within minutes (no sound to warn me its rebooting, no start up animation).
Eventually when it was on the charger the battery icon looked really weird, it was completely white with 2 circular arrows in it, never seen that before, anyone know what that means.
After a while the phone cooled down and has now been charging for he last hour with no rebooting. I did call Tmo and they are sending me a new battery and handset.
I am unsure what to do, keep mine since it appears to be fine now or keep the replacement items. I am not rooted completely stock with minimal apps installed.
I really, really dont feel like setting up all my prefs again and reinstalling apps. One thing is for sure i am seriuosly considering the HTC sensation now. Had the MT4G before and it was great, so my perception of HTC is high.
Click to expand...
Click to collapse
If you don't notice any problems, keep it
The same thing happened to me this morning
Battery health status OVERHEAT
took off battery cover, i powered off through menu, powered back on through button
WHITE BATTERY REFRESH LOGO followed by media scan
Working as good as ever, and actually my battery life is a little better
Get a new battery asap. Yours is bad if it's overhearing during charge.
diablos991 said:
Get a new battery asap. Yours is bad if it's overhearing during charge.
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Click to collapse
im kind of in the same boat as the op but not as bad on the overheating. how do i get a new battery? i bought from amazon and its past the return period.
My opinion of LG is really low. First the sd card slot died on my Optimus T and then numerous problems with my returned G2x. I hate to say it, but the grass is definitely greener on the HTC side right now. I will be checking out the sensation if permaroot happens.
yup, mine did the same thing. all was good for a month or so then boom my battery just freaked out. I wrestled with it a few days then last night it went from 100% - 0% in 6hrs while powered off. It's the battery. Get a new one.
Mine doesn't reboot...it just shuts off. Won't turn back on until I yank the battery. Only issue happens like once a day. But ill point out I'm now pissed Droid x gets gb Friday and I'm still using froyo...granted.by choice because I refuse to use a leak.
Sent from my LG-P999 using XDA Premium App
ericc191 said:
My opinion of LG is really low. First the sd card slot died on my Optimus T and then numerous problems with my returned G2x. I hate to say it, but the grass is definitely greener on the HTC side right now. I will be checking out the sensation if permaroot happens.
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Click to collapse
Not to change subject here but permaroot doesn't do much if the bootloader is locked. Gaining root doesn't mean custom roms or mods. You'll be able to use Titanium Backup but so what.
Also, back on topic. There are lots of reports that the batteries are bad and if it is over heating I'd definatly replace it.
Tmo sent me a replacement G2x after I thought I fried mine. I fixed it eventually by flashing several CWM recoveries. The replacement had nasty screen bleed. Needless-to-say I sent the replacement packing.
I was using my phone all day yesterday like usual I let my battery die all the way before charging again and today for some reason my battery is dying quickly.
Took off the charger at 6 am and it is now 11am and I have only 50% usually I have 70% or so. I hope my battery is not crapping out on me... I guess Ill find out in the next few days maybe this is just a fluke... I hope...
player911 said:
Not to change subject here but permaroot doesn't do much if the bootloader is locked. Gaining root doesn't mean custom roms or mods. You'll be able to use Titanium Backup but so what.
Click to expand...
Click to collapse
Good thing it's not gonna be locked then eh?
http://www.tmonews.com/2011/05/htc-decides-to-unlock-bootloaders-moving-forward/
RevenG said:
Good thing it's not gonna be locked then eh?
http://www.tmonews.com/2011/05/htc-decides-to-unlock-bootloaders-moving-forward/
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Click to collapse
It is locked and HTC said this policy applies only moving forward. Which means future phones. There is no word about existing phones yet.
Sent from my G2x
I am on my third G2x. From the day I received the last one(3 weeks ago) it has been rock solid(NO reboots-no screen freezes- no dropping data connections). Two days ago I bought a router and decided to use wifi in my home. Since hooking it up and running the G2X on it I find that I have reboots-screen freezes and oh yes data connection dropped (numerous times)I guess the wifi is just not meant for this phone. 3 weeks of happy usage and bam!! wifi in the house. I have also had apps changing settings without my doing so( never happened before wifi usage<) Also now the Gps is even worse than before.Been running it without the wifi and still getting the same issues now. Oh how I wish I had just stopped after the second one and asked for refund. This could (and probably will be eventually) a super super phone. I just don't know if I have the patience to wait . I just ordered an Asus Transformer which will be here on 5/31/11, maybe playing with it will soften my stance on how I view the G2x at this moment. Anyone else had the wifi situation?
I'm rooted with cwm. I have random freezes but it appears to only be random kernels. As well as only certain versions of android. Once the gb update comes out, I'm sure alot of our problems will clear up...
Sent from my LG-P999 using XDA App

Phone won't boot until battery is pulled/re-installed. Why??

For some reason my phone just started having an issue where once it is turned off, even with battery charge remaining, it will not turn back on until i pull the battery and put it back in.
I figured it may have something to do with the custom ROM so I tried loading the backup of my stock ROM and the problem still persists.
Is anyone else having this issue?
I also have this problem...started the thread here http://forum.xda-developers.com/showthread.php?t=1154433
There are other few people who have stated the same with them too.
I went to the service center yesterday and they told me its the faulty battery and new battery is on its way... BUT they are blatantly lying..because before using the stock battery i had used TWO chichitec and then also the same problem occurred...so i went back to the stock battery thinking maybe these extended batteries are fake...however after 15 days the same thing happened with stock.
I am using stock ROM with S-off...no hanky panky stuff to let them say that i violated anything.
I think its a hardware issue which they are refusing to accept at present. Maybe when the new battery faults then they would check the same.
Sometimes it is very frustrating and embarrassing also.
Thanks for the reply. I knew I couldn't be the only one with this issue. Luckily I turn my phone off once every couple weeks so it really isn't a huge deal to me. But between this and the touch screen acting up I'm really starting to miss my rock solid MT4G.
Just an update. After switching to the Senseless Extreme rom my phone seems to have fixed itself.
Have you tried flashing back to stock and seeing if the issue is resolved still? Maybe it was a corruption issue.
Although if you like Senseless then just stick with that.
I am on stock but still facing this problem...I doubt this is related to software somehow...Otherwise on pressing the power button the phone would have restarted... I sincerely believe this to be a hardware glitch because the power completely shuts down and the current stops flowing from the battery to the hardware.. For me it happens sometimes in 20 days and sometimes (very recently) happened on two consecutive days.
I have also ordered another SIM (of same carrier) just to rule out that possibility also that my SIM card is old (have been using it for 7 years now)
Hm, keep me posted on what you find out. Mine seems to be just fine for now. But I'll see if the problem returns in a few days.
And, Termic - I am loving the senseless rom. I forgot how much I love pure Gingerbread. I'll be sticking with this one for sure.
diosys said:
I am on stock but still facing this problem...I doubt this is related to software somehow...Otherwise on pressing the power button the phone would have restarted... I sincerely believe this to be a hardware glitch because the power completely shuts down and the current stops flowing from the battery to the hardware.. For me it happens sometimes in 20 days and sometimes (very recently) happened on two consecutive days.
I have also ordered another SIM (of same carrier) just to rule out that possibility also that my SIM card is old (have been using it for 7 years now)
Click to expand...
Click to collapse
You are right, it is a hardware problem, I solved it by buying another battery. Everything is perfect now.
P.S. get a higher mAh battery, I got Anker and I'm very happy with
Buddy have tried Chichitec batteries and then also had the same problem...AND not one but TWO Chichtec batteries... both same result...

[Q] phone turning off randomly

Hi, I have searched all over this forum and Google, and tried every solution on offer, but to no avail. My last resort before condemning the phone is to see if anyone has any bright ideas.
Basically every time I flash a new ROM the phone is fine for a couple of days, then it starts switching off randomly this gets more frequent over the next couple of weeks, until it becomes unusable. I have tried different Sim cards, different sd cards, no sd card at all. Complete wipe of everything including sd card. Running with no apps and everything stock except signing into Google. I have tried sense roms and non sense based roms on ginger bread and ics. Everything works fine except for this problem. I feel it's not a hardwear problem due to it being ok for a few days after new flash.
My current ROM is the stock ruu, which is on its way to getting bad again after flashing it last weekend. I received the small update to the settings today which added the missing 3rd party app option, it hasn't switched off since then, but then it had only been a few hours, I am not hopeful!
I haven't tried a new battery as the battery life seems fine, and it turns off sometimes when sat on the desk, so not a loose connection or anything also the way it gets worse in time after a fresh install. Have tried the setting network to gsm only and other network options, but no luck.
I really hope someone can suggest something as I love this phone, but it is pretty useless to me, I use it for phone calls at work a lot and as it is have no idea if it is off or on in my pocket.
Cheers in advance for any help
Tom
Oh yeah, I bought the phone second hand so a return to get it fixed isn't really an option
Ok when you boot into the Hboot screen does it say S-off or does it still say S-on. If it still says S-on then the previous owner probably used HTC Dev to unlock the bootloader and not Revolutionary. If this is the case then click on the link in my signature that says "S-off explained". Maybe this will shed some light on things and maybe it will help you fix your issue. But do not just rule out a hardware issue as bad NAND blocks can cause this same issue sometimes.
Hi, i had the same problem and bought a new battery. Since the battery change everything is working and had no rnd turn off since then.
Cheers for the replies.
I got S-OFF on the phone, as far as I remember via revolutionary. It says Pyramid pvt ship s-off rl. With locked at the top, as far as I can tell from reading this is normal?
I really hope its not something inside the phone that I can do nothing about, would be an expensive mess for me to find myself in!
I will try ordering an ankar battery, they seem cheap, and worth it any way, if it solves my problem, then even better.
Cheers for both your replies, I will continue the hunt.
i have the same problem...but when i torn on the phone the battery are drasticaly down!
i have a S-ON Sensation with stock Gingerbread
Photo
https://www.facebook.com/photo.php?fbid=3606553412294&set=p.3606553412294&type=1&theater
I've got a similar problem, I'm S-ON, ICS Vodafone but it was happening before the update too.
It seems much more likely to happen for me when on lower battery levels, and something like the camera flash firing will often turn it straight off.
As mentioned above when it comes back on the battery level is way down on what it was/should be. It also seems more likely to occur after it's happened once in a day and sometimes I'll only get halfway through unlocking the phone before it turns straight off again.
It never happens while charging - pulling the battery and reinserting it after a restart seems to make it more reliable and makes the correct battery level come back up.
Seems to me like it may be a battery issue but as I'm having some other issues too I'm sending it back to HTC and going to see what they say/do, if I get it back and still have problems I'll buy an Anker.
Its a battery problem guys. Glad Im not the only one.
See my problems here - http://forum.xda-developers.com/showthread.php?t=1604924
But after some scouting around its a battery fault. Cant wait to order a new batt this week. Phone is driving me crazy
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
Tombon26 said:
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
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Click to collapse
id u try to calibrate ur battery after flashing the new rom.?
Try the calibration charge ur phone for 5 H's continous without intrabtion even it shows u that it's full charged donot unblog it from charging cost green lite is fake after that do battery status wipe from battery calibration application from market then use ur mobile till 0% then do full charge again like 1st time after 3to4time you'll see the deffrence thanks to mike1986 for helping
hit thanks If u like it ..
Sent from my Sensation using XDA
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
lifeisfaked said:
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
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Click to collapse
so how i agree with u , coz i tried this 1 when my phone was shutting down 10 time an hour and it didn't shut down but the battery drain still there until i did the battery calibration thing & it's ok now..
yeah I don't think the power off thing has anything to do with battery drain, but often the battery readout will stabilise after a few charges and discharges - after resetting battery stats the readout can often be a bit erratic.
It might be.right.. but he Still have a battery drain issue he must calibrate the battery. Tucker to hit thanks
Sent from my Sensation using XDA
Will try the sim thing, but my battery is comletely goosed.
Tells me I have 40% and then shuts down. Restart and its saying empty
hey for those of you using ICS Rom's make sure you have updated your Firmware/Bootloader to the newest version. I was having the same problem with my phone for the last week. Would randomly shut off even if battery was 60 percent and then start into bootloop with random battery percentages shown. Someone on the Insertcoin Sense 4 thread suggested I update my Bootloader and it seems to have fixed my problem.
Link to upgrade firmware is:
http://forum.xda-developers.com/showthread.php?t=1459767
Make sure you download the latest one (3.32)
UPDATE: Problem hasn't been solved...just took a while for it to return. Not sure what's wrong and I'm really annoyed that I can't figure it out. Kinda disappointed that the new battery hasn't fixed your phone Tombon26, I was just about to go buy a new battery myself. Really hope someone can help with this.
So a new battery hasn't cured the problem. Will try the calibration, although I have done it before, but can't remember if it was before my problems.
I am a bit confused by the upgrading firmware because I have the official HTC ruu on my phone, which I thought was the newest of everything, and haven't rooted the phone since, so I thought this would make the phone as close to stock as possible without s-on.
As far as I can tell my battery doesn't randomly jump down after it switches off. Not sure if this is a good sign or not!
So frustrating the whole thing.
Cheers for peoples contributions
Sent from my HTC Sensation Z710e using XDA
Just ordered a new anker 1900 battery, should hopefully have it early next week
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
Kurisu87 said:
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
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Click to collapse
I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
DjLukeW said:
I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
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Click to collapse
Yeah buy a new battery glad I sorted the crashes though!
Sent from my Sensation using xda premium

Phone dead > no boot, no lights

I've posted this in the CM9 Alpha6 thread but didnt have any response so trying here since it may not be ROM related. I'm S-ON and have been running A6 for 5-6 weeks and besides the battery drain and random reboots it was ok. Two days ago I tried the WiFi tethering for the first time and it work well for a few hours. However, suddenly it rebooted 3 times in a loop and went dead after the last reboot. I tried all combinations of pressing buttons (power, hboot, recovery...) , replacing battery, charger and so on and it just doenst power up and doesnt show any ligths. Connected to the laptop it doenst see the phone since is not powered on. The battery doesn't look swollen or defective and it was fully charged when the phone went dead.
I went yesterday to the TMobile store and tried with a new battery and didnt do anything. Also tried different chargers and USB to laptop, nothing, no response.
Any ideas why the phone went dead? Is it definitely gone? Should i add it to the collection of paperweights?
Thanks a lot
Also, is there anyway to wipe the phone's data? TMobile told me i can get a replacement but im worried all my data is in the dead phone ill be sending back
In almost ALL circumstances if you can't get in, they can't either. At least until it's sent back and you already have your new phone. Then HTC doesn't really have the time OR inclination to do forensic system analysis of every phone and will just go about replacing its guts & sending it back out as a refurb.
It having been a commercial "semi-flop" I persoanlly believe they will be happy when they all die and we all shut the hell up about ICS & JB. LOL
WeekendsR2Short said:
It having been a commercial "semi-flop" I persoanlly believe they will be happy when they all die and we all shut the hell up about ICS & JB. LOL
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Click to collapse
I dont worry about TMo or HTC bringing ICS/JB for any of my devices, since that will mean again getting read of crapware, settings....personally i prefer any of the multiple ROMs and thats part of the Android beauty...
Now, since i got the replacement i have to worry about sending my old phone back and it ending up resold without being wiped....do you know any part of the phone where a screwdriver tip (or hammer) will ensure the phone memory is gone?
If you could get it to come back on even just to HBoot I could tell you how to fry it BUT it would just take it back to where it is right now but with the partition tables borked. I can understand your concerns but I honestly think you're worrying about something that won't happen. Even if they were to use the internal memory again (IF they could) they would do a partition repair & reformat before reinstalling the stock ROM. I would be concerned though about sending one back with physical damage. That COULD turn into a "GOTCHA". KWIM?
Judging by your description, I'd say your phone has a hardware problem. If no lights are coming on, and there's absolutely no response, it's either the motherboard or the display.
But nothing HTC can't handle. They should be able to fix it and send it back no problem. Very rarely will they send you a new phone. They always try to save the phone you send in.
For software, they can probably restore it using their factory special cable connection (forgot what it's called).
That being the case it would still be sent back out to someone else after the repairs. TMobile will send a replacement to a customer and the borked one is sent back to them in the same box the replacement came to you in. At least that's what's happened to everyone I know (including myself) that has gone thru TMobile instead of having to deal directly with HTC.
^^^^^^^^^^^^ +1 couldn't have said it better myself
restopi said:
I've posted this in the CM9 Alpha6 thread but didnt have any response so trying here since it may not be ROM related. I'm S-ON and have been running A6 for 5-6 weeks and besides the battery drain and random reboots it was ok. Two days ago I tried the WiFi tethering for the first time and it work well for a few hours. However, suddenly it rebooted 3 times in a loop and went dead after the last reboot. I tried all combinations of pressing buttons (power, hboot, recovery...) , replacing battery, charger and so on and it just doenst power up and doesnt show any ligths. Connected to the laptop it doenst see the phone since is not powered on. The battery doesn't look swollen or defective and it was fully charged when the phone went dead.
I went yesterday to the TMobile store and tried with a new battery and didnt do anything. Also tried different chargers and USB to laptop, nothing, no response.
Any ideas why the phone went dead? Is it definitely gone? Should i add it to the collection of paperweights?
Thanks a lot
Click to expand...
Click to collapse
were you on cwm 4.0.0.9?
mattlowry said:
were you on cwm 4.0.0.9?
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Click to collapse
I was wondering the VERY same thing! The old dead battery = borked phone trick on 4.0.0.9?
WeekendsR2Short said:
I was wondering the VERY same thing! The old dead battery = borked phone trick on 4.0.0.9?
Click to expand...
Click to collapse
I used to freak out when my battery was low and I had the no off charging recovery.
Sent from my HTC MyTouch 4G Slide running MikXE
mattlowry said:
were you on cwm 4.0.0.9?
Click to expand...
Click to collapse
No, it was 5.0.2.7
gtmaster303 said:
Judging by your description, I'd say your phone has a hardware problem. If no lights are coming on, and there's absolutely no response, it's either the motherboard or the display.
But nothing HTC can't handle. They should be able to fix it and send it back no problem. Very rarely will they send you a new phone. They always try to save the phone you send in.
For software, they can probably restore it using their factory special cable connection (forgot what it's called).
Click to expand...
Click to collapse
I think you are right and there is some HW problem, I was wondering if it had to do with me having the WiFi tethering on since i just switched it on for the first time 3-4 before it went dead and the phone was hotter than usual. Maybe nothing to do but i thought it could be a possibility
WeekendsR2Short said:
That being the case it would still be sent back out to someone else after the repairs. TMobile will send a replacement to a customer and the borked one is sent back to them in the same box the replacement came to you in. At least that's what's happened to everyone I know (including myself) that has gone thru TMobile instead of having to deal directly with HTC.
Click to expand...
Click to collapse
Just as an update and to post my experience replacing the phone; since i had insurance, TMo sent me the a new phone ... in less than 24h !!!, seems if you report before 5pm you get the new phone in your hands the AM of the next business day, pretty good.
The phone came on a special package, with return labels, but without SIM, SD, battery or back cover, just the "carcass". Put the old phone sim and old battery in and i worked fine....then spent the next hour unlocking, recovery, flashing ROM and updating apps+data....done and my new phone is practically the same as the old was.
Now i have 7 days to return the old one in the same package or they will charge me $300....probably im paranoid about the data in the old phone, but after reading http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/all/ i immediately went and added 2-step verification to my google account...
So in summary, very good replacing process from TMo (if you have insurance), and added extra security to my GAccount...for the rest, just crossing fingers that nothing bad happens in the future
strapped365 said:
I used to freak out when my battery was low and I had the no off charging recovery.
Sent from my HTC MyTouch 4G Slide running MikXE
Click to expand...
Click to collapse
Maybe I just missed it Strapped but I never even knew about that issue with MoDaCo until I had already moved on to 5.0.2.7. Then I liked to have crapped my pants!
---------- Post added at 02:22 PM ---------- Previous post was at 02:21 PM ----------
restopi said:
Just as an update and to post my experience replacing the phone; since i had insurance, TMo sent me the a new phone ... in less than 24h !!!, seems if you report before 5pm you get the new phone in your hands the AM of the next business day, pretty good.
The phone came on a special package, with return labels, but without SIM, SD, battery or back cover, just the "carcass". Put the old phone sim and old battery in and i worked fine....then spent the next hour unlocking, recovery, flashing ROM and updating apps+data....done and my new phone is practically the same as the old was.
Now i have 7 days to return the old one in the same package or they will charge me $300....probably im paranoid about the data in the old phone, but after reading http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/all/ i immediately went and added 2-step verification to my google account...
So in summary, very good replacing process from TMo (if you have insurance), and added extra security to my GAccount...for the rest, just crossing fingers that nothing bad happens in the future
Click to expand...
Click to collapse
It's sure good to hear that it all went so smoothly for you! :good:

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