Telus Network Connection Problem - HTC One S

Hi, I just purchased the One S from a guy using Fido network and had it unlocked through cellularunlock website. I bought a new sim card from Telus and when I try to activate it the connection keeps dropping. It will work fine for about 30 seconds, if I'm lucky, then it loses connection all together. I tried all kinds of Telus apn settings and still no go. Thought it might be the sim card so I tried another sim card and still no good. I thought the apn would reset if I flash a new rom so I did and still drops, connects, drops and connects. Can anyone help me out? It's an S4 variation by the way

Related

[Q] Fried Radio? How to Test?

My MyTouch 4G slide has been sitting for a month or two after previously working fine. Now it powers up however it can't get a signal with my T-mobile SIM (or my wife's). I'm concerned that somehow the radio might have gotten fried. So far I've reflashed it back to stock, unrooted, and hard reset it a few times, nothing has worked.
If I go into Wireless & Networks, drop down to Mobile Networks, Then Network Operators, and "Search Networks", it takes a few moments and finds AT&T & T-Mobile (I'm in an area where my devices normally get full T-Mobile service). However when I try to connect to T-Mobile, I get a message saying "Your SIM card does not allow a connection to this network". Same SIM works fine in a G2, connected to T-Mobile.
Anyone have a way to test the phone radio, or perhaps have an idea on what it's issue is?
I have had this exact problem, and attempted the same solutions, but without success. Was working fine, and then 1hr later quit working and was not able to repair even after return to stock/deroot, etc. Doing warranted return, and just got replacement phone by mail for swap out from t-mo.
am a little worried about reroot and rerom in case I have another problem.
My device is doing the same thing. Not sure when it started... I havent used the MT4GS in a few weeks, picked it up and reset it back to stock everything, and it's not getting any service from any of my SIM cards. I unlocked it a while ago to use on AT&T prepaid SIM, and not even that will work... Any advice would be helpful...
dadarkmcse said:
My MyTouch 4G slide has been sitting for a month or two after previously working fine. Now it powers up however it can't get a signal with my T-mobile SIM (or my wife's). I'm concerned that somehow the radio might have gotten fried. So far I've reflashed it back to stock, unrooted, and hard reset it a few times, nothing has worked.
If I go into Wireless & Networks, drop down to Mobile Networks, Then Network Operators, and "Search Networks", it takes a few moments and finds AT&T & T-Mobile (I'm in an area where my devices normally get full T-Mobile service). However when I try to connect to T-Mobile, I get a message saying "Your SIM card does not allow a connection to this network". Same SIM works fine in a G2, connected to T-Mobile.
Anyone have a way to test the phone radio, or perhaps have an idea on what it's issue is?
Click to expand...
Click to collapse
I've used Z-Device Test by Zausan Innovacion Tecnologica to test just about everything on my phone.
I'm having a similar issue on mine after trying jupoeanutbear and failing. I have signal but data craps out at random times now.
Sent from my myTouch_4G_Slide using xda app-developers app

[Q] Losing data connection

Hello everyone, I got the Rogers HTC one x and put in my fido micro sim and set up the apn, it worked for an hour then stopped working. Phone calls work and I can text message but no data unless I connect via wi-fi. I factory reset again and set it up again, however the same thing. I constantly have to reboot the phone to make data work again for a short period then it stops, then I need to repeat the same cycle again. Has any one else experienced this? Any ideas on how I can fix this issue?
Is your phone unlocked? If not, you need to unlock it.
Didn't unlock it. Was under the impression it would work for fido since someone else claimed it worked for them with a fido sim. I will try unlocking it then. Thanks for the reply.
Go into your network settings and change the option gsm auto/wcdma auto/LTE auto to just gsm auto/wcdma auto
I had the same issue with my phone I unlocked it and set it up with Telus and everything was fine until a couple days ago when I was getting the same issues as you. Hanging that setting worked for me.
Sent from my HTC One X using xda premium
You don't need to unlock it, the One X from Rogers will work on Fido and Chatr out of the box.
(Proven by the fact that you can connect. If it as locked, it would never connect. The phone wouldn't let you.)
I have a feeling it's because Rogers hasn't enabled LTE on the Fido network yet. So my suggestion would be to disable LTE on your One X: Settings > Mobile Data > Network Modes > Select "GSM / WCDMA auto"
Edit: Beat by killathenoob
Thank you for the replies. I tried that however it still loses connection after a bit of time passes. Sometimes the sim gets reconnected on its own then loses connection fairly quickly again. I hope its not a faulty phone.
Mine's from Rogers and I'm using Rogers in a non-LTE enabled area and it worked fine out of the box. His should as well and I don't think he'd need to change the radio settings in the service menu. But perhaps he may... it's the first I've heard of it.
Maybe get Fido to reset the connection from their end and power cycle it. It may just need to be reprovisioned. They've had some challenges in the last little while and I also had to get transferred to a few reps when I changed my SIM back to my old one temporarily (bricked my HTC One XL for a day but thankfully unbricked it - whew!).
Hopefully it's nothing more than some simple provisioning challenges. Maybe Fido was having the same issue in their centers.
So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.
iman79 said:
So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.
Click to expand...
Click to collapse
I'd ask for a device swap. That doesn't sound normal. Now's the best time to request it as well.
Hey iman79,
Were you able to find a solution to your problem where data drops out after a period of time?
I have just recently started using a Rogers HTC One X on Fido with an LTE Sim and am facing the same problem where the data connection seems to drop out.
Note: the phone still shows 'LTE' is connected but no data comes through.
And as you said only restarting the phone will fix the problem.
Thanks,

Telus connection problems

Hi, I just purchased the One S from a guy using Fido network and had it unlocked through cellularunlock website. I bought a new sim card from Telus and when I try to activate it the connection keeps dropping. It will work fine for about 30 seconds, if I'm lucky, then it loses connection all together. I tried all kinds of Telus apn settings and still no go. Thought it might be the sim card so I tried another sim card and still no good. I thought the apn would reset if I flash a new rom so I did and still drops, connects, drops and connects. Can anyone help me out? It's an S4 variation by the way
I can't remember off hand, but does Telus and Rogers (fido's network) use the same frequencies?
That could be your problem..
Sent from my HTC One S using xda app-developers app
it should work just fine in both ways: phone from fido into telus network and phones from telus into fido network
maybe a factory default will help to erase all old setting, and try find the "official" apn settings for telus
and also you have to find the correct config lines for telus network in build.prop file

No mobile data all of a sudden

I was using a card with 2g mobile data on marshmallow. Then I inserted a different sim with 3g data into my phone but it hasn't been detecting any mobile data since then.. I tried the same card with a different phone and the interest works perfectly on it. I also tried other sim cards with my one plus one but I am not getting any data at all now. I downgraded to 5.1 wondering it may be a glitch with MM, but no luck. Anyone with any clue about what needs to be done?
Thanks in advance.
abysstheking said:
I was using a card with 2g mobile data on marshmallow. Then I inserted a different sim with 3g data into my phone but it hasn't been detecting any mobile data since then.. I tried the same card with a different phone and the interest works perfectly on it. I also tried other sim cards with my one plus one but I am not getting any data at all now. I downgraded to 5.1 wondering it may be a glitch with MM, but no luck. Anyone with any clue about what needs to be done?
Thanks in advance.
Click to expand...
Click to collapse
maybe you need to set 3G or LTE in settings --> cellular data
or set apn configuration according to sim's carrier
It took me a couple of days to notice that my data wasn't working after the last update. I thought, since my network has terrible coverage, that I wasn't getting any network signal...but no, something was broken.
After tinkering with the APN settings (according to network specs) and doing everything I could think of nothing seemed to work.
Finally, I reset APN to default (holding the menu icon on the upper right corner) and switched to 3G instead of 4G.. finally got a signal
Switched back to 4G and everything is back to normal now.
I did notice that APN type is set to "default,supl" even though the carrier says that when setting it manually one should type "default".
Network is lycamobile UK

SIM Detected But No Service???

Hey Everyone. So I just received my unlocked 7 Pro from OnePlus' website, and trying to use it on T-Mobile. Took my SIM card out of my Pixel 2 XL and popped it in. Noticed when I first powered on at the beginning of setup, there is no cellular signal. Went through setup and still no signal. Even updated to 9.5.13.GM21AA and STILL no signal. It's weird because it detects the SIM card in slot 1, and even shows my phone number on the SIM, but shows Network as "Unknown" and "Disconnected, Radio Off, etc." Same exact thing on SIM slot 2. The correct APN is selected and everything. SIM still works perfectly fine in my 2 XL. Even tried a friend's T-Mobile SIM card, and the same thing. It detects the number, but no signal. Did I get a lemon? Don't think it's the SIM since I tried two different ones, and my current one still works in my 2 XL.
TL;DR
Cellular network not working even though it detects the SIM card. Does this sound like a hardware issue? Already got a RMA number to send it back, but if it's a simple fix, I'd rather do that instead of having to ship it out and wait a week to get a replacement.
Any help is much appreciated. Thanks in advance!
have you registered to network or dialed *#*#4636#*#* are you rooted or no different options to take the project fi - t apn makes my whole network setting disappear lol i fixed it google dont play nice
i have the same issue now with my 7Pro, did you manage to get it fixed?

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