Telus connection problems - HTC One S

Hi, I just purchased the One S from a guy using Fido network and had it unlocked through cellularunlock website. I bought a new sim card from Telus and when I try to activate it the connection keeps dropping. It will work fine for about 30 seconds, if I'm lucky, then it loses connection all together. I tried all kinds of Telus apn settings and still no go. Thought it might be the sim card so I tried another sim card and still no good. I thought the apn would reset if I flash a new rom so I did and still drops, connects, drops and connects. Can anyone help me out? It's an S4 variation by the way

I can't remember off hand, but does Telus and Rogers (fido's network) use the same frequencies?
That could be your problem..
Sent from my HTC One S using xda app-developers app

it should work just fine in both ways: phone from fido into telus network and phones from telus into fido network
maybe a factory default will help to erase all old setting, and try find the "official" apn settings for telus
and also you have to find the correct config lines for telus network in build.prop file

Related

[Q] No Service after unlock

I successfully unlocked my Samsung Galaxy S 4G. However when I insert an AT&T sim, I show full bars of signal but the screen says (No Service). I've tried two different sim cards and neither will work. They are both older sim cards but they should still work, right?
Only thing that stands out as odd is the AT&T APN isn't checked blue; it's white (unmarked?) and can't be selected. I'm using Gingerbread 2.3 and my T-Mobile card works fine. I have my network bands set to automatic.
And for the record, in order to connect to AT&T's network, I need to use the AT&T sim all the time, right? I won't be able to connect to AT&T when using the T-Mobile sim, yes?
Tmobile cam connect to AT&T only when data roaming for me if I got to arkansas... Im.at&t. But imma say to try to unlock again
Sent from my SGH-T959V using XDA App
mcbipolar said:
I successfully unlocked my Samsung Galaxy S 4G. However when I insert an AT&T sim, I show full bars of signal but the screen says (No Service). I've tried two different sim cards and neither will work. They are both older sim cards but they should still work, right?
Only thing that stands out as odd is the AT&T APN isn't checked blue; it's white (unmarked?) and can't be selected. I'm using Gingerbread 2.3 and my T-Mobile card works fine. I have my network bands set to automatic.
And for the record, in order to connect to AT&T's network, I need to use the AT&T sim all the time, right? I won't be able to connect to AT&T when using the T-Mobile sim, yes?
Click to expand...
Click to collapse
When you switch Sim cards you have to do a factory data reset. Just enter recovery and select the option to factory reset then reboot it should recognize your new Sim.
Sent from my SGH-T959V using XDA Premium App
I did a factory data reset from Settings->Privacy->Factory Data Reset and it didn't work. Still says No Service.
And I don't think I need to unlock again because when I access that one screen (I forget the code to enter) it shows all the locks as set to OFF.
Any other ideas why the AT&T SIM card won't allow my phone to connect? Is the fact that it's an old card the problem?
mcbipolar said:
I did a factory data reset from Settings->Privacy->Factory Data Reset and it didn't work. Still says No Service.
And I don't think I need to unlock again because when I access that one screen (I forget the code to enter) it shows all the locks as set to OFF.
Any other ideas why the AT&T SIM card won't allow my phone to connect? Is the fact that it's an old card the problem?
Click to expand...
Click to collapse
It could be the sim card although I really dont see how it could be. Is it a 3g sim card? If so it should still work, factory reset, input the at&t apn settings, reboot phone. That is what I would try, I have an unlocked phone as well, and once you input the unlock code, its UNLOCKED.
type in *#06# and let me know what comes up
jdubb1106 said:
type in *#06# and let me know what comes up
Click to expand...
Click to collapse
Didn't think of that, depends how it was unlocked. IMEI could be issue
mcbipolar said:
I successfully unlocked my Samsung Galaxy S 4G. However when I insert an AT&T sim, I show full bars of signal but the screen says (No Service). I've tried two different sim cards and neither will work. They are both older sim cards but they should still work, right?
Only thing that stands out as odd is the AT&T APN isn't checked blue; it's white (unmarked?) and can't be selected. I'm using Gingerbread 2.3 and my T-Mobile card works fine. I have my network bands set to automatic.
And for the record, in order to connect to AT&T's network, I need to use the AT&T sim all the time, right? I won't be able to connect to AT&T when using the T-Mobile sim, yes?
Click to expand...
Click to collapse
you would need to use your att sim card you may have a issue with the fact the sgs4g actually lacks 3g band
its hsdpa or edge or G
unless att uses the same spectrum as tmobile for hsdpa you prob will not get a signal
Thanks for the help everyone. In my newbishness, I didn't understand from the instructions on unlocking that the foreign SIM needed to be active. None of the instructions say it needs to be. That turned out to be the problem: I was using an old, inactive SIM (hence no service).
Sick as I am with T-Mobile, I just took my phone in to AT&T and switched providers yesterday.

[Q] Losing data connection

Hello everyone, I got the Rogers HTC one x and put in my fido micro sim and set up the apn, it worked for an hour then stopped working. Phone calls work and I can text message but no data unless I connect via wi-fi. I factory reset again and set it up again, however the same thing. I constantly have to reboot the phone to make data work again for a short period then it stops, then I need to repeat the same cycle again. Has any one else experienced this? Any ideas on how I can fix this issue?
Is your phone unlocked? If not, you need to unlock it.
Didn't unlock it. Was under the impression it would work for fido since someone else claimed it worked for them with a fido sim. I will try unlocking it then. Thanks for the reply.
Go into your network settings and change the option gsm auto/wcdma auto/LTE auto to just gsm auto/wcdma auto
I had the same issue with my phone I unlocked it and set it up with Telus and everything was fine until a couple days ago when I was getting the same issues as you. Hanging that setting worked for me.
Sent from my HTC One X using xda premium
You don't need to unlock it, the One X from Rogers will work on Fido and Chatr out of the box.
(Proven by the fact that you can connect. If it as locked, it would never connect. The phone wouldn't let you.)
I have a feeling it's because Rogers hasn't enabled LTE on the Fido network yet. So my suggestion would be to disable LTE on your One X: Settings > Mobile Data > Network Modes > Select "GSM / WCDMA auto"
Edit: Beat by killathenoob
Thank you for the replies. I tried that however it still loses connection after a bit of time passes. Sometimes the sim gets reconnected on its own then loses connection fairly quickly again. I hope its not a faulty phone.
Mine's from Rogers and I'm using Rogers in a non-LTE enabled area and it worked fine out of the box. His should as well and I don't think he'd need to change the radio settings in the service menu. But perhaps he may... it's the first I've heard of it.
Maybe get Fido to reset the connection from their end and power cycle it. It may just need to be reprovisioned. They've had some challenges in the last little while and I also had to get transferred to a few reps when I changed my SIM back to my old one temporarily (bricked my HTC One XL for a day but thankfully unbricked it - whew!).
Hopefully it's nothing more than some simple provisioning challenges. Maybe Fido was having the same issue in their centers.
So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.
iman79 said:
So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.
Click to expand...
Click to collapse
I'd ask for a device swap. That doesn't sound normal. Now's the best time to request it as well.
Hey iman79,
Were you able to find a solution to your problem where data drops out after a period of time?
I have just recently started using a Rogers HTC One X on Fido with an LTE Sim and am facing the same problem where the data connection seems to drop out.
Note: the phone still shows 'LTE' is connected but no data comes through.
And as you said only restarting the phone will fix the problem.
Thanks,

Telus Network Connection Problem

Hi, I just purchased the One S from a guy using Fido network and had it unlocked through cellularunlock website. I bought a new sim card from Telus and when I try to activate it the connection keeps dropping. It will work fine for about 30 seconds, if I'm lucky, then it loses connection all together. I tried all kinds of Telus apn settings and still no go. Thought it might be the sim card so I tried another sim card and still no good. I thought the apn would reset if I flash a new rom so I did and still drops, connects, drops and connects. Can anyone help me out? It's an S4 variation by the way

[Q] Unable to get any signal or bars on Verizon SCH-I535 overseas

Longtime listener, first time post.
I have a Verizon S3 that was working in America flawlessly. I am on long-term travel in Europe and cannot get any signal with my German o2 SIM card. I have tried the hiAPN, APN Manager Pro, and Offline SIM APN methods, however I cannot register on any of the APNs found. When I try to manually connect to an APN, I get a connection error.
I have heard of others being able to get their Verizon S3 working abroad, however it seems they are at least able to see bars and connection. All I see is a circle with a slash through it.
Thoughts? Trying not to re-purchase the same phone.
International GSM Overseas Abroad SIM Unlock
tapedshoes said:
Longtime listener, first time post.
I have a Verizon S3 that was working in America flawlessly. I am on long-term travel in Europe and cannot get any signal with my German o2 SIM card. I have tried the hiAPN, APN Manager Pro, and Offline SIM APN methods, however I cannot register on any of the APNs found. When I try to manually connect to an APN, I get a connection error.
I have heard of others being able to get their Verizon S3 working abroad, however it seems they are at least able to see bars and connection. All I see is a circle with a slash through it.
Thoughts? Trying not to re-purchase the same phone.
Click to expand...
Click to collapse
Have you tired putting it in GSM or global mode under settings / mobile networks?.
DigitalMD said:
Have you tired putting it in GSM or global mode under settings / mobile networks?.
Click to expand...
Click to collapse
Yes.
Use phone info app to select network type. I use Verizon GS3 in india with network type Gsm auto prl. I have no issues with data, calls or messages. Are you able to make calls or send messages?
Sent from my SCH-I535 using xda premium

No mobile data all of a sudden

I was using a card with 2g mobile data on marshmallow. Then I inserted a different sim with 3g data into my phone but it hasn't been detecting any mobile data since then.. I tried the same card with a different phone and the interest works perfectly on it. I also tried other sim cards with my one plus one but I am not getting any data at all now. I downgraded to 5.1 wondering it may be a glitch with MM, but no luck. Anyone with any clue about what needs to be done?
Thanks in advance.
abysstheking said:
I was using a card with 2g mobile data on marshmallow. Then I inserted a different sim with 3g data into my phone but it hasn't been detecting any mobile data since then.. I tried the same card with a different phone and the interest works perfectly on it. I also tried other sim cards with my one plus one but I am not getting any data at all now. I downgraded to 5.1 wondering it may be a glitch with MM, but no luck. Anyone with any clue about what needs to be done?
Thanks in advance.
Click to expand...
Click to collapse
maybe you need to set 3G or LTE in settings --> cellular data
or set apn configuration according to sim's carrier
It took me a couple of days to notice that my data wasn't working after the last update. I thought, since my network has terrible coverage, that I wasn't getting any network signal...but no, something was broken.
After tinkering with the APN settings (according to network specs) and doing everything I could think of nothing seemed to work.
Finally, I reset APN to default (holding the menu icon on the upper right corner) and switched to 3G instead of 4G.. finally got a signal
Switched back to 4G and everything is back to normal now.
I did notice that APN type is set to "default,supl" even though the carrier says that when setting it manually one should type "default".
Network is lycamobile UK

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