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[Q] Losing data connection

Hello everyone, I got the Rogers HTC one x and put in my fido micro sim and set up the apn, it worked for an hour then stopped working. Phone calls work and I can text message but no data unless I connect via wi-fi. I factory reset again and set it up again, however the same thing. I constantly have to reboot the phone to make data work again for a short period then it stops, then I need to repeat the same cycle again. Has any one else experienced this? Any ideas on how I can fix this issue?

Is your phone unlocked? If not, you need to unlock it.

Didn't unlock it. Was under the impression it would work for fido since someone else claimed it worked for them with a fido sim. I will try unlocking it then. Thanks for the reply.

Go into your network settings and change the option gsm auto/wcdma auto/LTE auto to just gsm auto/wcdma auto
I had the same issue with my phone I unlocked it and set it up with Telus and everything was fine until a couple days ago when I was getting the same issues as you. Hanging that setting worked for me.
Sent from my HTC One X using xda premium

You don't need to unlock it, the One X from Rogers will work on Fido and Chatr out of the box.
(Proven by the fact that you can connect. If it as locked, it would never connect. The phone wouldn't let you.)
I have a feeling it's because Rogers hasn't enabled LTE on the Fido network yet. So my suggestion would be to disable LTE on your One X: Settings > Mobile Data > Network Modes > Select "GSM / WCDMA auto"
Edit: Beat by killathenoob

Thank you for the replies. I tried that however it still loses connection after a bit of time passes. Sometimes the sim gets reconnected on its own then loses connection fairly quickly again. I hope its not a faulty phone.

Mine's from Rogers and I'm using Rogers in a non-LTE enabled area and it worked fine out of the box. His should as well and I don't think he'd need to change the radio settings in the service menu. But perhaps he may... it's the first I've heard of it.
Maybe get Fido to reset the connection from their end and power cycle it. It may just need to be reprovisioned. They've had some challenges in the last little while and I also had to get transferred to a few reps when I changed my SIM back to my old one temporarily (bricked my HTC One XL for a day but thankfully unbricked it - whew!).
Hopefully it's nothing more than some simple provisioning challenges. Maybe Fido was having the same issue in their centers.

So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.

iman79 said:
So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.
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I'd ask for a device swap. That doesn't sound normal. Now's the best time to request it as well.

Hey iman79,
Were you able to find a solution to your problem where data drops out after a period of time?
I have just recently started using a Rogers HTC One X on Fido with an LTE Sim and am facing the same problem where the data connection seems to drop out.
Note: the phone still shows 'LTE' is connected but no data comes through.
And as you said only restarting the phone will fix the problem.
Thanks,

Nexus 5 was on R+ CDMA - Now ST SIM gives no signal

When I go into the settings for Mobile networks at the bottom where it says System select it says change the CDMA roaming mode. the problem is I reset the phone and it now has a ST AT&T SIM card in it. Why does it still think it is CDMA?

mobileboost said:
When I go into the settings for Mobile networks at the bottom where it says System select it says change the CDMA roaming mode. the problem is I reset the phone and it now has a ST AT&T SIM card in it. Why does it still think it is CDMA?
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Click to collapse
Same exact thing happened to me. When I was researching the problem I came across this thread. The phone was showing no signal and then suddenly it received a SMS message saying my phone was ready to use. I rebooted it and it's fine, full signal. To people experiencing this, I suggesting waiting for about an hour and maybe your phone will cure itself too.

[Q] 3G not working

My new Honor 6 H60-L02 doesn't seem to have a data connection. The telephoning/messaging works well, but when I am out of wifi range, and want to use the internet, the message I get is 'no network connection'.
Any help appreciated.

Sorted!!
It was my sim card settings, OK now.

Which settings you mean? I've got the same problem on h06-l04 and did everything like deleting the APN, tested APNs from other providers etc. - nothing helped. The SIM shows h+ and h all the time, but when I try to open a site or try to update my apps over google play the connection works a few seconds up to a minute and then the connection got lost again. It never happened on my galaxy s2.

I used the APN settings on my sim card providers web site and they worked perfectly. If I am not in a wifi zone the phone switches to h+ and performs very well.

3g not working
So my new huawei honor 6 is not supporting 3g. It only shows edge connection. How to sort this out? Please help.

Logno said:
So my new huawei honor 6 is not supporting 3g. It only shows edge connection. How to sort this out? Please help.
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What model do u have? H01, H11 - won't support Euro 3G, thay are only for China. H02 and H12 - should work fine with 3g. H04 - Should work fine with 3g and 4g in your country.
Also please check if your carier provides 3g service.

jamsh said:
My new Honor 6 H60-L02 doesn't seem to have a data connection. The telephoning/messaging works well, but when I am out of wifi range, and want to use the internet, the message I get is 'no network connection'.
Any help appreciated.
Click to expand...
Click to collapse
What country you live?
Mine just had 2g network on TMobile network USA

hi guys if want to solve this problem i know this is very late replay like a year xD but this can be fixed by turning airplane mode on then off

I received huawei from Uk. Honor 7, Network unlocked but i cant access 3g to 4g service data. It only works when i turn to 2g, edge and very slow. Any help?

3G/4G issue
I'm also having the same issue with my Honor 6+ which i bought last month from dubai. I'm trying to use data connection using 3G/4G in india as i'm residing in India, but even after following all the required settings that are provided by my service provider and the other trouble shooting steps i'm still no where. It always displays the 3G/4G icon at the top but never works. I doubt if it is something to do with the software/firmware version. Please suggest.

I'm also having the same issue with my Honor 6+ which i bought last month from Malaysia and using in Bangladesh. I tried airplane mode on and off, it shows 3G for few moment or minutes but then again it becomes edge mode. Please help me out from this problem.. thanks in advance..

I live in India and I bought my Honor six plus online from a local retailer, and my phone can only access 2G data (or EDGE, apparently ) which is too slow to support anything. At first, I thought it was a sim card issue but I tried using the same sim in someone else's phone and that person's phone had no such problem. Even my brother's Iphone faced nothing of the sort. Any one know how to fix this?

Check on the back of the phone for phone number. On my honor 6, on the back on the lower part are 2 lines with text. on the second line I have found my phone model: H60-L2, in my case. Then you can check with, for example, http://willmyphonework.net/ if your phone model will work in your country. I know for example that my phone model will not allow 4G in all European countries.
If you prove that your phone is working in your country than its a matter of settings. You can try:
- Place the sim card with a data plan on the main sim tray. Honor 6 not rooted and running stable ROM will allow data only on the first tray. In Settings -> Dual Card Sim Management you can see which card is in which tray. If necessary switch the sim cards into the other tray.
- Check your settings and here the most important one is the APN. Make sure that the settings of your operator are correctly set in order to have mobile connection.
Generally the 3G network should at least be recognized, so if your phone is not registering with a 3G network then either it is not hardware compatible or you have placed your SIM in the wrong tray. Most probably is the first option and what you can do is to change the phone...

Man...i was having the same problem...well just 2 mins back!??
I have marshmallow update...and wat my problem was that the apn was set, though correctly, but in upper amd lower case....
And it seems apns are case sensitive...so check it!

Honor 6x is my latest mobile, which i bought a week before, it's seems like the mobile having data connection problems. till i'm using 4G sims but i'm not getting at least 2g speed, most of the time i'm not getting internet connections. at the same time it's showing H and H+ symbols ...
if possible, someone pls help me here.

Mobile data stopped working, APN is correct.

So just randomly yesterday the mobile data on my Honor 6x just cut out. I am just getting the service signal bars, no 3G, 4G icon. I've tried resetting APN and formatting the phone back to original spec, but I still have the same problem. I also ejected the SIM and reset it just for a shot, but nothing.
I am using a T-Mobile MVNO called TAG Mobile if it makes a difference. I can make calls and text fine, and wifi works as well. Just the mobile data acts like I have it turned off. I've checked to make sure all toggles are switched on for 4G but to no avail.
Oh and I am running Nougat 7.0 emui 5. I've been using it for a couple months with no issues till now.

Can you try another SIM card?! Just to know if the issue is from the phone

I don't have one available right now, but I will try to get a replacement SIM sent out to me. I don't really have anybody near that would let me borrow their SIM either.

Ok, once you do it, let me know the results

Weird, the network came back up randomly. Didn't even need to try a different SIM card. Thanks

ForumSn0w said:
Weird, the network came back up randomly. Didn't even need to try a different SIM card. Thanks
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That's wonderful, enjoy

Problems with customized device and Sprint

I flashed the crDroid ROM onto my stock g7 Power, no problems. Flashed gApps and Magisk, everything ok. I did all of this while the device was unactivated and with the SIM card not in it. Everything works fine. But when I activated the device on the Sprint network and inserted the SIM card, I get no data. I know people have said you can manually edit the APNs in the Mobile Network settings, but the problem for me is, there is no APN option in that menu. However, when I remove the SIM card, I DO see the APN settings option there, but of course the whole menu is grayed out because the SIM card is removed. Has anyone else been able to customize and root one of these phones for use on the US Sprint network? Should I use a different ROM? Any suggestions would be helpful.

Tsuroshi said:
I flashed the crDroid ROM onto my stock g7 Power, no problems. Flashed gApps and Magisk, everything ok. I did all of this while the device was unactivated and with the SIM card not in it. Everything works fine. But when I activated the device on the Sprint network and inserted the SIM card, I get no data. I know people have said you can manually edit the APNs in the Mobile Network settings, but the problem for me is, there is no APN option in that menu. However, when I remove the SIM card, I DO see the APN settings option there, but of course the whole menu is grayed out because the SIM card is removed. Has anyone else been able to customize and root one of these phones for use on the US Sprint network? Should I use a different ROM? Any suggestions would be helpful.
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Hey there... This is just a possibility...
A while back, I put my sister's CDMA sim into a custom Rom-ed phone. Couldn't add an APN for the life of me. And then, duh , it turns out it was because the phone radio was set on LTE/UMTS (auto)... Is your radio set for LTE/CDMA?

motolio said:
Hey there... This is just a possibility...
A while back, I put my sister's CDMA sim into a custom Rom-ed phone. Couldn't add an APN for the life of me. And then, duh , it turns out it was because the phone radio was set on LTE/UMTS (auto)... Is your radio set for LTE/CDMA?
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Click to collapse
Turns out it was on "LTE/CDMA/UMTS auto (PRL)". I changed it to "LTE/CDMA auto (PRL)" which is what the Sprint network uses, I'm pretty sure. That did seem to change some things, but I still don't see any APN settings and I still don't have data, unfortunately.* I think this ROM is just not set up to work on the Sprint network? Maybe I'll try flashing a different one.

Tsuroshi said:
Turns out it was on "LTE/CDMA/UMTS auto (PRL)". I changed it to "LTE/CDMA auto (PRL)" which is what the Sprint network uses, I'm pretty sure. That did seem to change some things, but I still don't see any APN settings and I still don't have data, unfortunately.* I think this ROM is just not set up to work on the Sprint network? Maybe I'll try flashing a different one.
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Click to collapse
Here's a how to video on getting a working apn in a device. Works perfectly on my end.

Tsuroshi said:
I flashed the crDroid ROM onto my stock g7 Power, no problems. Flashed gApps and Magisk, everything ok. I did all of this while the device was unactivated and with the SIM card not in it. Everything works fine. But when I activated the device on the Sprint network and inserted the SIM card, I get no data. I know people have said you can manually edit the APNs in the Mobile Network settings, but the problem for me is, there is no APN option in that menu. However, when I remove the SIM card, I DO see the APN settings option there, but of course the whole menu is grayed out because the SIM card is removed. Has anyone else been able to customize and root one of these phones for use on the US Sprint network? Should I use a different ROM? Any suggestions would be helpful.
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Click to collapse
Did you ever get it going? When I install Pixel Experience + I have no apns at all. Not in system/product/etc or product/etc which is where they are supposed to be located. So I just paste apn.conf.xml in the system/product/etc and set 0644 then go to networks and internet/mobile networks/access point names and hit reset to default and data's on , reboot afterwards and it's all fine. What's your model # on your device? Also are you sure your sim card isn't damaged? When they crack sometimes it's impossible to see with the naked eye. And technically you're not on Sprint anymore you're on T-Mobile because they finally finished the deal and Tmo now owns Sprint. (Which is a really good thing imo) ;p if and when you do get your issue resolved be sure and save your apn.conf.xml and upload it to Google drive or something so you'll have it if you need it again. I noticed that the first APN xml files I linked you to I had apn.config.xml for the name and that's not correct supposed to be apn.conf.xml My bad on that. Sometimes I drink a lot of coffee. [emoji41]
Sent from my [device_name] using XDA-Developers Legacy app

Is sprint already not cdma?

motolio said:
Is sprint already not cdma?
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No nothing has changed at this time. Sprint's still CDMA
Sent from my moto g(7) power using XDA-Developers Legacy app

flash713 said:
No nothing has changed at this time. Sprint's still CDMA
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All cdma phones go both ways since around 2015 cdma phones don't use sim card for calling or texting if u use the data then u use sim card aka gsm.Sprint is not going to change for at least 3 years on there current phone plans as for going to gsm only do not know as most companies are fashing out cdma cause it old tec .That is what I have found out from T-Mobile web sight

roadkill42 said:
All cdma phones go both ways since around 2015 cdma phones don't use sim card for calling or texting if u use the data then u use sim card aka gsm.Sprint is not going to change for at least 3 years on there current phone plans as for going to gsm only do not know as most companies are fashing out cdma cause it old tec .That is what I have found out from T-Mobile web sight
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Please tell me more about CDMA also using GSM because they are two different technologies.. CDMA was used by USA military back in ww2 to send messages safely and GSM is what most the world uses. CDMA has always been more of a USA tech while GSM has always been pretty much what everyone else uses. They both send information in different ways. They do not work the same or together far as I know.
If you want to be more compatible with development use a GSM carrier like Metro, T-Mobile because GSM is what still rules the world far as phone tech goes. And we here in the USA only make up a small piece of the world far as development goes.