[Q] Fried Radio? How to Test? - T-Mobile myTouch 4G Slide

My MyTouch 4G slide has been sitting for a month or two after previously working fine. Now it powers up however it can't get a signal with my T-mobile SIM (or my wife's). I'm concerned that somehow the radio might have gotten fried. So far I've reflashed it back to stock, unrooted, and hard reset it a few times, nothing has worked.
If I go into Wireless & Networks, drop down to Mobile Networks, Then Network Operators, and "Search Networks", it takes a few moments and finds AT&T & T-Mobile (I'm in an area where my devices normally get full T-Mobile service). However when I try to connect to T-Mobile, I get a message saying "Your SIM card does not allow a connection to this network". Same SIM works fine in a G2, connected to T-Mobile.
Anyone have a way to test the phone radio, or perhaps have an idea on what it's issue is?

I have had this exact problem, and attempted the same solutions, but without success. Was working fine, and then 1hr later quit working and was not able to repair even after return to stock/deroot, etc. Doing warranted return, and just got replacement phone by mail for swap out from t-mo.
am a little worried about reroot and rerom in case I have another problem.

My device is doing the same thing. Not sure when it started... I havent used the MT4GS in a few weeks, picked it up and reset it back to stock everything, and it's not getting any service from any of my SIM cards. I unlocked it a while ago to use on AT&T prepaid SIM, and not even that will work... Any advice would be helpful...

dadarkmcse said:
My MyTouch 4G slide has been sitting for a month or two after previously working fine. Now it powers up however it can't get a signal with my T-mobile SIM (or my wife's). I'm concerned that somehow the radio might have gotten fried. So far I've reflashed it back to stock, unrooted, and hard reset it a few times, nothing has worked.
If I go into Wireless & Networks, drop down to Mobile Networks, Then Network Operators, and "Search Networks", it takes a few moments and finds AT&T & T-Mobile (I'm in an area where my devices normally get full T-Mobile service). However when I try to connect to T-Mobile, I get a message saying "Your SIM card does not allow a connection to this network". Same SIM works fine in a G2, connected to T-Mobile.
Anyone have a way to test the phone radio, or perhaps have an idea on what it's issue is?
Click to expand...
Click to collapse
I've used Z-Device Test by Zausan Innovacion Tecnologica to test just about everything on my phone.

I'm having a similar issue on mine after trying jupoeanutbear and failing. I have signal but data craps out at random times now.
Sent from my myTouch_4G_Slide using xda app-developers app

Related

3 days since Dutty AT&T ROM 6.. no more 3G..help!!!

I've tried several resets, I even restored a two day old backup made via spb backup and yes, have also gone into "connection setup" under connections and let it setup AT&T as my provider which subsequently asks for restarting the pda. Also, the HSDPA utility is still showing a check mark on HSPDA On.
All of the above have failed to get my phone back to 3G speeds. I've even tried to surf/download thinking maybe just the icon is showing "G" or "E" however its painstakingly slow now.
So, its either the "G" icon or "E" is what shows now. This all happened when I looked at my phone this morning after SPB backup had performed its scheduled backup that was triggered around 2:30am.
other than that... THIS IS AN AMAZING ROM BY DUTTYTHROY!! YOU RULE DUDE..
oh.. almost forgot: my radio is 1.27.14.09 which I've read that only works with the AT&T Tilt, which is what I have. Just an FYI.
Someone please help as I'm a heavy data user hence can't afford to be without 3G/HSDPA ... TY
AJ
ATT Blocking Unlocked Phones
The Folks at att are blocking unlocked phones fron the 3g and hsdpa network.
meyer1979 said:
The Folks at att are blocking unlocked phones fron the 3g and hsdpa network.
Click to expand...
Click to collapse
WTF... Thats messed up! I've had this problem just today though. Also, my Tilt isn't unlocked to the best of my knowledge.
Please - somebody tell me this isn't true!!!
meyer1979 said:
The Folks at att are blocking unlocked phones fron the 3g and hsdpa network.
Click to expand...
Click to collapse
Cite your sources.
I get 3G/HSDPA just fine on my Kaiser, whenever at&t actually built out some towers.
When I first tried this rom (radio 1.27.14.09) I lost all connection with AT&T but after several hours and traveling into another area everything seemed to fall back in place. I've also noticed that the phone is very slow to reconnect after passing through blacked out areas, not sure why other AT&T phones lose connection but come back online much faster.
Otherwise the ROM is great.
Is it possibly something to do with your rate plan?
EDIT: nevermind I'm using a diff rom I think
NuShrike said:
Cite your sources.
I get 3G/HSDPA just fine on my Kaiser, whenever at&t actually built out some towers.
Click to expand...
Click to collapse
Seems that there's a chance that this is true:
http://info-safety.blogspot.com/2007/12/at-blocks-unlocked-phones.html
http://www.digg.com/tech_news/AT_T_Blocks_Unlocked_Cell_Phones
I personally don't have any issues on the network. I'm running Dutty No.6 AT&T. Does this problem apply to a CID unlocked phone, a SIM unlocked phone, or both?
Regards,
Jeff
3G on/off
JohnnyGTO said:
When I first tried this rom (radio 1.27.14.09) I lost all connection with AT&T but after several hours and traveling into another area everything seemed to fall back in place. I've also noticed that the phone is very slow to reconnect after passing through blacked out areas, not sure why other AT&T phones lose connection but come back online much faster.
Otherwise the ROM is great.
Is it possibly something to do with your rate plan?
Click to expand...
Click to collapse
It shouldn't be my rate plan as I have the PDA unlimited for $39.99. Also, here's an update. This morning when I woke up my Tilt it was still showing E and my wishful thinking of Santa giving me a pre-christmas gift by fixing my phone (I'm easy) were just about drowned. ...however out of nowhere and without doing anything to the phone like soft-reset etc., the 3G icon came back and now its been coming back intermittently..
Now I'm pretty sure that its not that I'm traveling in a non-3G area and thats why its coming back intermittently as I live in a decent size metro area of Jacksonville FL and also because the areas I've been to this morning have always had 3G.. unless I'm wrong.. which I sure hope so..
BTW: I "downgraded" my Radio to 11.17 last night itself as one of the things I was trying to fix this issue. Just an FYI.
Here it is in a nutshell!!
Please note the following:
1) Got my new (unlocked) tytn II on dec 12.
*Sim in at 6:00pm. Had 3g & hsdpa till 10:00 pm. Went to bed.
*Dec 13th could not make calls or connect to data while on 3g.
*Calls would disconnect. Hsdpa message "the answering modem has disconnected "
* Switched back to gsm mode. Phone works but no 3g or hsdpa support.
*Dec 14 called att. Customer service said "unknown device" not supported.
*Transfer to data tech " Stated unsupported device" cant add the pda data package for $39.95. Stated my imei was blocked from 3g & hsdpa because of unlocked device status. But edge & gsm would work. Note edge & gsm modes work.
*Data tech said go to att store and get another branded att 3g device and use it to activate the pda data plan.
*I did this at 2:30 pm est. It worked for about 1/2 hour till 3:00 pm est. So much for my $39.95.
*Called att again & got a product support specialist(pr guy haha).he stated:
2) Att will not support an unlocked device.
*I said what about my $39.95???? I also said that i was a paying us att customer and was willing to pay for the high speed service. He said that they could no change my device unlocked status within the att network even though i was willing to pay for the data plan. I was pissed at that point. I told him that the hardware supports 3g & hsdpa and stated that att had locked a paying customer out of the 3g network. He said again "att does not support unlocked devices". I then asked him why i had access to the gsm & edge network and why att supported me on it and not 3g or hsdpa? I must have stumped him because he put me on hold. His reply after talking his boss was "att wil not support an unlocked device. We went back & forth like this until I Said "THIS IS BULLSHIP & HUNG UP.
* He call me back about an hour later because i threatened to switch back to verizon an stated " if you had the att original rom and if the phone was carrier locked it may change my device status" I said that I would give it a shot.
* Got the orig. att rom from here. Used sspl to apply cid per the reverting instructions. Phone said att 3g on startup & cid-8. Still no 3g. flashed hspl and bact to duttys rom 7.b for now.
In summary I can get the 3g & hsdpa signal but nothing works when connected! CAN YOU SAY CLASS ACTION LAW SUIT!!!
3G Test on AT&T network
How can we test if we are getting 3G speeds after changing our ROMs? I see the 3G and H logo's but don't think I'm getting the speeds.
Does changing the ROM unlock our AT&T phones?
Is there a ROM that is transparent to AT&T and allow us to use the 3G speeds?
Will reverting back to the AT&T Rom allow us to get the 3G speeds again?
newbie
Are you on drugs? , AT&T unlocks their phones, that does not matter , the reps you were speaking with are retarded they use a BILLING SYSTEM called TELEGENCE if you enter a IMEI wrong or of a unlocked device it gives back a UNKNOWN device message which means pretty much the reps can and if they dont want to , wont help you get your data working because they are lazy as ****. they do not block data on phones nor can they monitor your device to know what you are doing. their HLR's are only one way addressable.
Ok, I just upgraded to this ROM (cus duttys roms are amazing) after I read your post and...
I ran into some connection problems after my programs started looking for "my ISP" (isp.cingular) instead of "MEdia Net" (wap.cingular) In "advanced settings" in "connections" I re-set programs to run off MEdia Net, and it seems all is well
I think it might have switched when I was screwing with the comm manager and turned G3 off
DISCLAIMER: I'm a noob so take my advice with a grain of salt haha
No probs w/ ATT
My unlocked phone works just fine on the ATT network and i constantly get 3G UMTS and HSDPA speeds. Att does not block any device you are able to use on their network as they have roaming contracts with cell phone service providers across the world. If your device does not receive 3g speeds you can have your imei number added to the ATT allowed database just call 611 from your phone and talk to the service rep. If they give you any problem then call back and tell them you want to add the imei number of a wireless data card for computer and they will add that for you.
Must have been smoking the glass pipe!
Sorry folks.
This is a reception problem for me.
ATT really jerked me around.
The problem is a weak 3g signal.
If i dont have four bars 3g & hspda fail.
I went & sat under an att tower and everything works.
As soon as I drive away from the tower and the signal strength drops I loose 3g calling & Hsdpa.
Is there a fix.
trick420 said:
Seems that there's a chance that this is true:
http://info-safety.blogspot.com/2007/12/at-blocks-unlocked-phones.html
http://www.digg.com/tech_news/AT_T_Blocks_Unlocked_Cell_Phones
I personally don't have any issues on the network. I'm running Dutty No.6 AT&T. Does this problem apply to a CID unlocked phone, a SIM unlocked phone, or both?
Regards,
Jeff
Click to expand...
Click to collapse
How about this quote straight from the at&t CEO?
http://www.engadget.com/2007/12/06/atandt-claims-completely-open-network-too-the-most-open-eve/
Digg and random bloggers aren't really a good source. I remember the bullfrap article on Digg about Hummers being more environmentally conservative over a lifetime than any other green car.
have you tired having your sim card replaced? I had a similar issue where i was not able to call or receive calls in 3g but could on edge for a good day. Went to ATT and found out that others were having same issue with kraiser had them replace my sim card and everything worked great after.
Got 3G back and for good.... so far!
jellorice said:
have you tired having your sim card replaced? I had a similar issue where i was not able to call or receive calls in 3g but could on edge for a good day. Went to ATT and found out that others were having same issue with kraiser had them replace my sim card and everything worked great after.
Click to expand...
Click to collapse
thanks for the tip jellorice.. I actually got my 3G back since yesterday and its been working great ever since. As for the sim being faulty, Thats something I didn't even think of and now that you've mentioned it, I'll keep in mind for future troubleshooting as I'm sure some other issue will crop up.
Nevertheless, Dutty's ROM 6 is UNBELIEVABLY AWESOME!!! I'm sure Dutty's gotten numb to all the kudos he's got and still is getting, being in Gazillions... but I wish I had better words to describe this ROM as for someone like me who is virtually bringing food on the table because of the Tilt (heavy business user), the key strengths of his ROM are just Marvelous.
Sry for getting sidetracked.. I got a little exited there.

[Q] 3G does not work 4G fine

Today as soon as I left a 4G area my 3G does not work. I tried everything and I get no internet connection with 3G or 1X. When I go back into a 4G area it works fine. But if I move back into a 3G area I get no internet connection. Do you think my CDMA modem is fried?
Im having a problem with mine in general where as my thunderbolt was fine. Either I have nothing, 3g and most of the time no 4g. Headed to verizon after lunch.
It's most likely your SIM card. Had the same issue and ended up with a replacement phone for no reason. Go get a new SIM from VZ and try it.
This solution may work but definitely couldn't hurt to try. I had the same problem you seem to be having, and flashed all roms and versions of software and still only 4G would work. I thought the 3G was fried and seen very few alternatives online besides new SIM or new phone. Saddened I went to bed with battery out and SIM out and as soon as I popped them in the next morning, 3G was normal and has been normal for weeks now. I can't explain it but it more than likely has something to do with the SIM card like everyone else is saying.
Dont know why but after a few days it actually started working. Thanks to all who tried to help.
Im in a 3g only area right now. Never really had the no data problem, but suddenly I am and my phone freaks out and I sometimes lose signal for 20 mins. I'm pretty sure someone from verizon said told me not to take out the sim card
Sent from my SCH-I510 using XDA App
I had sim card replaced and its still screwed getting replacement sent. They also had me do all kinds of other whack stuff that didnt work.
I lost 3g/internet also and tech support was going to send me another phone, but I tried the new sim card and Bingo. It worked! Thanks for the post, it saved me from having to flash my phone back to stock"for the warranty."
I did all the things they said to do, sim card,format sd card several times and new gmail account. Got replacement phone in and everything is working great so far.

[Q] Losing data connection

Hello everyone, I got the Rogers HTC one x and put in my fido micro sim and set up the apn, it worked for an hour then stopped working. Phone calls work and I can text message but no data unless I connect via wi-fi. I factory reset again and set it up again, however the same thing. I constantly have to reboot the phone to make data work again for a short period then it stops, then I need to repeat the same cycle again. Has any one else experienced this? Any ideas on how I can fix this issue?
Is your phone unlocked? If not, you need to unlock it.
Didn't unlock it. Was under the impression it would work for fido since someone else claimed it worked for them with a fido sim. I will try unlocking it then. Thanks for the reply.
Go into your network settings and change the option gsm auto/wcdma auto/LTE auto to just gsm auto/wcdma auto
I had the same issue with my phone I unlocked it and set it up with Telus and everything was fine until a couple days ago when I was getting the same issues as you. Hanging that setting worked for me.
Sent from my HTC One X using xda premium
You don't need to unlock it, the One X from Rogers will work on Fido and Chatr out of the box.
(Proven by the fact that you can connect. If it as locked, it would never connect. The phone wouldn't let you.)
I have a feeling it's because Rogers hasn't enabled LTE on the Fido network yet. So my suggestion would be to disable LTE on your One X: Settings > Mobile Data > Network Modes > Select "GSM / WCDMA auto"
Edit: Beat by killathenoob
Thank you for the replies. I tried that however it still loses connection after a bit of time passes. Sometimes the sim gets reconnected on its own then loses connection fairly quickly again. I hope its not a faulty phone.
Mine's from Rogers and I'm using Rogers in a non-LTE enabled area and it worked fine out of the box. His should as well and I don't think he'd need to change the radio settings in the service menu. But perhaps he may... it's the first I've heard of it.
Maybe get Fido to reset the connection from their end and power cycle it. It may just need to be reprovisioned. They've had some challenges in the last little while and I also had to get transferred to a few reps when I changed my SIM back to my old one temporarily (bricked my HTC One XL for a day but thankfully unbricked it - whew!).
Hopefully it's nothing more than some simple provisioning challenges. Maybe Fido was having the same issue in their centers.
So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.
iman79 said:
So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.
Click to expand...
Click to collapse
I'd ask for a device swap. That doesn't sound normal. Now's the best time to request it as well.
Hey iman79,
Were you able to find a solution to your problem where data drops out after a period of time?
I have just recently started using a Rogers HTC One X on Fido with an LTE Sim and am facing the same problem where the data connection seems to drop out.
Note: the phone still shows 'LTE' is connected but no data comes through.
And as you said only restarting the phone will fix the problem.
Thanks,

[Q] Taking a Verizon S3 to AT&T

I bought a house and moved.
No service in the house with Verizon.
So, I switched to AT&T.
AT&T told me I would get HSPA+ with my Verizon S3.
Well... I have 2G, voice, and text.
Anyone have an idea of how to get HSPA+ enabled? Is it possible?
I have a custom ROM, but I can flash anything if it would help.
I don't think it's possible, they run on completely different networks (CDMA Vs GSM) and the phones radios are built accordingly.
Sent from my SCH-I535 using xda app-developers app
I'm leaning toward that. Guess I'll upgrade....
Verizon to AT&T and SIM unlock with NO codes
draexo said:
I'm leaning toward that. Guess I'll upgrade....
Click to expand...
Click to collapse
There is a way cant remember where i read it, maybe on the t-mobile forum. I recently bricked my att device and came across a verizon variant and was able to use it for att with out having it sim unlocked just a few hours ago steps taken were as follows:
After swapping the motherboards i factory reset the non rooted verizon device from the settings menu as I was just going to sell it on ebay. I had been using wifi only on a sim locked t-mobile device but the camera was not working so i switched back to the verizon and was prompted to complete the set up after i booted the device with no sim card inside. I got the no sim card message and ran the app Region Lock Away that has a red circle icon and a black unlocked pad lock by chainfire. I was skeptical 1 for the device not being rooted but tried anyway. The app said it was not able to verfiy root and closed; however once I inserted my att sim card without powering off the device i saw signal bars. Now Im not sure the app actually did anything and I might have tried the app before resetting it without success but after checking the network mode in the mobile networks tab it now shows Global as the preferred network. So i started texting people and then calling all with success. Now im still on the edge network and this may not solve your issue but I remember seeing the work around I think it has to do with correcting the APN settings but there is always a way to get things done. Keep looking you will find it. Im just happy to have cell service again but Ill be looking for the thread in a day or so as well.
Forced into an AT&T phone. It worked for 4 days then stopped. Their tech support claims the tap wasn't compatible and they don't know why it worked
I had 2g for those 4 days
I'm always on wifi but noticed my data wasn't working so not an ideal switch but if you are in a bind it does work. I'm still running at&t network on this Verizon motherboard just fine
Sent from my SCH-I535 using XDA Premium 4 mobile app
I don't know what happened but all inbound calls on day 4 went direct to voicemail. I reset phone, flashed different ROM.... Nothing

Data is gone

will be on phone with AT&T in the morning or via chat with them. I have no access to my mobile data. no explanation, just stopped working. went into my settings for both SIM cards as I have data on both actually, but SIM 1 is the primary one and designated one. Switching settings made no difference. Had it look for network automatically says it's joined already but it's not. no connection, no internet, no Google now, email, nothing. confirmed with AT&T that my data plan is not messed up and still on my account. Was driving and it was end of night so rebooted phone, did not resolve, going to call tomorrow. (As if I have the time but I missed messages I needed to deal with on my break that came in personal email that can't be accessed at work). any suggestions with APN settings I might be missing or something? This is random and weird. Unless somehow data has an outage but you'd think the rep would have told me that. But this needs to be resolved! Don't know if it's AT&T or a phone setting.Was working fine until this morning! Love the phone! anyone? BTW: I just logged on to my account and have an idea: My SIM 1 is from my Note 3 but my account is reflecting that my device is now showing as unknown, so I wonder if this is what is going on. hmm. I'm still getting phone and text messages though. I guess I'm just going to register my SIM 1 now over too as well. maybe that's the issue. my SIM 2 is fully registered to the Pure XL. I guess I'm going online chat tomorrow again. Also, 4G is not showing up now as an available option under network choice either. So I wonder then if it's an outage issue but it's almost midnight here. Will have to chat tomorrow at work somehow with tech support. It's not the issue though with the SIM card from the Note 3 being the cause because SIM 2 is registered under the Pure XL and has a separate data plan, and that one is not working either when I try to temporarily make SIM 2 the data SIM slot. So it must be an AT&T issue. Will have to wait until the morning.
Sent from my PURE XL using Tapatalk
Well, I have learned it is a twofold issue, but importantly, all CARRIER RELATED, not phone related thank goodness. Phone is perfect
1. AT&T did a roving sweep and discovered that my IMEI on SIM 1 was no longer matching, so it turns out that my using the Note 3 SIM was in fact, an issue. I have since had the SIM re-provisioned with the IMEI for SIM 1 now on the Pure XL.
2. However...it turns out that AT&T in my area is in fact having major data network outage problems and that explains why I was unable to log on yesterday even with my properly provisioned SIM 2. And the network is in fact, STILL OUT. So I am still unable to access mobile data and it has NOTHING to do with the phone. It's AT&T all the way. Right now-the network is down. Okay-fine-that happens-they'll fix it. If you call 611 there's an alert saying that. I know stuff happens. That explains why I was getting the weird readouts yesterday that were only showing 2G and 3G on the network. (and I still wasn't getting any connection to data anyway).
So that's what the issue is. The network has been down though more than a day which is ridiculous. They really need to fix that or pro-rate that on our bills then! I'm unable to access personal email from work and rely on my phone and this is a long stretch of time to be offline so they really need to get on the stick and fix this!
babsk said:
Well, I have learned it is a twofold issue, but importantly, all CARRIER RELATED, not phone related thank goodness. Phone is perfect
1. AT&T did a roving sweep and discovered that my IMEI on SIM 1 was no longer matching, so it turns out that my using the Note 3 SIM was in fact, an issue. I have since had the SIM re-provisioned with the IMEI for SIM 1 now on the Pure XL.
2. However...it turns out that AT&T in my area is in fact having major data network outage problems and that explains why I was unable to log on yesterday even with my properly provisioned SIM 2. And the network is in fact, STILL OUT. So I am still unable to access mobile data and it has NOTHING to do with the phone. It's AT&T all the way. Right now-the network is down. Okay-fine-that happens-they'll fix it. If you call 611 there's an alert saying that. I know stuff happens. That explains why I was getting the weird readouts yesterday that were only showing 2G and 3G on the network. (and I still wasn't getting any connection to data anyway).
So that's what the issue is. The network has been down though more than a day which is ridiculous. They really need to fix that or pro-rate that on our bills then! I'm unable to access personal email from work and rely on my phone and this is a long stretch of time to be offline so they really need to get on the stick and fix this!
Click to expand...
Click to collapse
Fortunately the network is up again by 12 noon. Getting LTE just fine on newly re provisioned SIM 1 card.
Sent from my PURE XL using Tapatalk

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