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HTC Touch Pro2 Verizon Dead after Sync

Hi to all,
I really need your help in this matter I was trying to sync data HTC Touch Pro2 from verizon sync really good, computer recognized the drivers by the time it was reading the info the HTC went off. After that I have this really big problem It won't come back on anymore. I don´t know what else to do. Please help me I need to bring this phone back to life. I apprciatte all of your help in order to fix this issue. I also tried to hard reset and boot menu and nothing seems to work..
Be Blessed

z3u4r5dok said:
Hi to all,
I really need your help in this matter I was trying to sync data HTC Touch Pro2 from verizon sync really good, computer recognized the drivers by the time it was reading the info the HTC went off. After that I have this really big problem It won't come back on anymore. I don´t know what else to do. Please help me I need to bring this phone back to life. I apprciatte all of your help in order to fix this issue. I also tried to hard reset and boot menu and nothing seems to work..
Be Blessed
Click to expand...
Click to collapse
Are you saying that the device doesn't boot into the bootloader?
Try holding down the voldown button and hitting the reset button. What happens exactly? What happened when you tried to do a hard reset? Are you using a stock ROM or a custom ROM?

Yes, that's what I am saying the device doesn't boot into the bootloader. I did
try holding down the vol down button and hitting the reset button as adviced. Nothing happens no screen no info. The screen does not turn on at all not even in the bootloader menu. When I tried to do a hard reset still nothing happens either. I have never used any of these stock ROM or a custom ROM yet.What do you recommend me. Since I have no idea what to do and I feel lost. Thanks for all of your help.
Be Blessed

z3u4r5dok said:
Yes, that's what I am saying the device doesn't boot into the bootloader. I did
try holding down the vol down button and hitting the reset button as adviced. Nothing happens no screen no info. The screen does not turn on at all not even in the bootloader menu. When I tried to do a hard reset still nothing happens either. I have never used any of these stock ROM or a custom ROM yet.What do you recommend me. Since I have no idea what to do and I feel lost. Thanks for all of your help.
Be Blessed
Click to expand...
Click to collapse
If you haven't changed the ROM at all and are still on the stock settings, just call up the carrier and have it repaired/replaced under the warranty.

I have done anything on it. That's what I have to do I guess. Thanks for your time an patience.
Be Blessed

Can anyone tell me if this HTC can be repair with JTAG Omnia Repair Tool???

[Q] stuck at AT&A after flashed clean rom with odin, weird!!!

Hello,
I have weird problem with my Samsung captivate.
I install a new rom on my device and it work well for several hours but than it suddenly stop to work.
After a reset my device get stuck on the at&t screen.
I entered the download mode and flashed clean rom with odin (and check the Master Clear option).
But it still get stuck on the at&t screen.
Is this can be hardware problem?
Is there any way to get the log file from the boot to find out what is the problem?

Double post
Sent from my GT-I9000 using XDA Premium App

matsog said:
Hello,
I have weird problem with my Samsung captivate.
I install a new rom on my device and it work well for several hours but than it suddenly stop to work.
After a reset my device get stuck on the at&t screen.
I entered the download mode and flashed clean rom with odin (and check the Master Clear option).
But it still get stuck on the at&t screen.
Is this can be hardware problem?
Is there any way to get the log file from the boot to find out what is the problem?
Click to expand...
Click to collapse
If you can get in recovery, do a factory reset.
Also, you can reflash with Odin3 one click downloader. If you get the AT&T boot loop again, remove the battery, wait 5min.. and turn back on your phone.
Don't forget that after a flash it can take quite a while before the phone boots up as it has to rebuild his dalvik cache.

You can use UART to get the information.
Here's my setup. This is still a work in progress.

adam, i got some stuff to make those connectors but i think it's gonna have to wait till after finals. just a couple weeks and ill let you know if i have any luck.
the .008" endmills i need are $24 each, god forbid i break one! i can try a .010"endmill to keep the cost down(i found .010" endmills for about $10 from a different supplier). but then the contacts will be .005-.006" wide not .008" and are more likely to break and pull off the board in the process. im gonna try something else first, maybe it can still be done chemically if i'm carefull.
then you should have what you need to jtag the phone so you can test this more fully.

Dani, this is not the right topic, however thank you.

Boot loop issue - i9003 kp2

Hi,
I am facing an issue with latest release 2.3.6 from past 4 nights. Every morning when i wakes up i can see boot samsung logo in my phone and it keeps on restarting automatically afterwards when i remove the battery and power it on again whole data is wiped out including contacts messages mails but applications remains only. I have tried reinstalling the firmware its same.
Please advice.

gugnani said:
Hi,
I am facing an issue with latest release 2.3.6 from past 4 nights. Every morning when i wakes up i can see boot samsung logo in my phone and it keeps on restarting automatically afterwards when i remove the battery and power it on again whole data is wiped out including contacts messages mails but applications remains only. I have tried reinstalling the firmware its same.
Please advice.
Click to expand...
Click to collapse
flash xxkpe firmware first then ddkp2

gugnani said:
Hi,
I am facing an issue with latest release 2.3.6 from past 4 nights. Every morning when i wakes up i can see boot samsung logo in my phone and it keeps on restarting automatically afterwards when i remove the battery and power it on again whole data is wiped out including contacts messages mails but applications remains only. I have tried reinstalling the firmware its same.
Please advice.
Click to expand...
Click to collapse
1. Flash with pit file alone of xxkpe with re-partition checked.
2. Then click on reset button in odin.
3. Then enter the mobile again in download mode.
4. Select four files pda, modem, csc, bootloader with re-partition unchecked and flash it.
5. Flash xxkpe once more.
6. Flash with ddkp2.
7. Wipe cache and factory reset.
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5

Most easier way is to factory reset before flashing a new rom. Remember wipe davick cache, after u flash too.
Sent from my GT-I9003 using xda premium

thomas4147 said:
Most easier way is to factory reset before flashing a new rom. Remember wipe davick cache, after u flash too.
Sent from my GT-I9003 using xda premium
Click to expand...
Click to collapse
But you can see that after flashing a new rom it automatically factory resets, the time between the flashing done and the phone boots i.e. some process occur in phone u can see that automatically factory resetting
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5

I was facing this same problem, not only with kp2 but even kpq bone stock with no root. I guess it's a hardware fault as even a full fresh install doesn't fix it.So my advice is to give it to the service center and let them replace the board. That's what they're doing to my phone, will get it in 2 days...

Issue Resolved
Thanks Everyone for the suggestions, Finally I have got my motherboard replaced. Its working fine now.
Thank you so much.

gugnani said:
Thanks Everyone for the suggestions, Finally I have got my motherboard replaced. Its working fine now.
Thank you so much.
Click to expand...
Click to collapse
Hi guy there are many members with this issue I was one of them I got my phone replaced
this is hardware failier sumsung should declare that

dr-PHP said:
Hi guy there are many members with this issue I was one of them I got my phone replaced
this is hardware failier sumsung should declare that
Click to expand...
Click to collapse
Yes its unacceptable that so many phones are failing at roughly about the same time... those whose phones are still running fine do run a risk of this happening to them too!

mzone1510, gugnani and dr-PHP,
I am facing the same issue with my GT-i9003 since last month... been to service centers here in Bangalore multiple times but these guys are clueless. They kept it under observation for more than 10 days in these 4 visits and promised to fix it. They dont agree to this being a hardware issue and insist that there is software fix which they are not able to explain or convince me so far.
I contacted the Samsung support and they got back to me. Yesterday they asked me to again submit my cellphone to the same service center and promised that they would fix it. I am really confused as to what steps to take now to get my phone fixed as only a month left for the warranty to expire. If this is an hardware issue, how do I get it replaced? Please advise.
Thanks,
Shyam

it may be boot loop..flash i9003 with ddkp3 and clear cache / do factory data reset... dont forget to backup

shyamb said:
mzone1510, gugnani and dr-PHP,
I am facing the same issue with my GT-i9003 since last month... been to service centers here in Bangalore multiple times but these guys are clueless. They kept it under observation for more than 10 days in these 4 visits and promised to fix it. They dont agree to this being a hardware issue and insist that there is software fix which they are not able to explain or convince me so far.
I contacted the Samsung support and they got back to me. Yesterday they asked me to again submit my cellphone to the same service center and promised that they would fix it. I am really confused as to what steps to take now to get my phone fixed as only a month left for the warranty to expire. If this is an hardware issue, how do I get it replaced? Please advise.
Thanks,
Shyam
Click to expand...
Click to collapse
Continously mail and call the customer support and say them that it has been more than 3 times the service center cant fix the problem and ask them and force them to replace the handset... i had a similar another problem and gave it two times and recieved it without repairing the fault.. atlast i fired on them and they replaced with a brand nrw mobile.... say them that you are going to complaint the customer court...
send from gt-i9003 using android keyboard

I am facing the same problem too,
Then i send to service center and they change a new PCB(motherboard?), then this problem solved.
Now new problem arise, GPS totally no working.

Thanks Guys!. Finally they have agreed to offer a refund for the phone!

can i have the link for kd3?

hi , i am having galaxy sl i9003, and all was going good until came to newzealand and? updated my cell by official FW by kies. when i did that the cell restart by by it self and it stucks in the boot lood and when i saw the loop i remove battery and after that i starts it again what i see is my phone is formated no contacts no messages.thats not all after that as i had no choice to go for? unofficial FW i tried some FW from every were. read so many forums and tried on my phone but didnt worked but what i came to know is my internal sd is broken thats the problem. i read one solution which contains root the phone and tried it and ended up having one more addition in my problems now it doesnt even starts its just stucks in boot loop no matter what ever i do. i can go to download mode and recovery mode thats all nothing else . i hope you here can help me out plz!!!

Dharmik111120 said:
hi , i am having galaxy sl i9003, and all was going good until came to newzealand and? updated my cell by official FW by kies. when i did that the cell restart by by it self and it stucks in the boot lood and when i saw the loop i remove battery and after that i starts it again what i see is my phone is formated no contacts no messages.thats not all after that as i had no choice to go for? unofficial FW i tried some FW from every were. read so many forums and tried on my phone but didnt worked but what i came to know is my internal sd is broken thats the problem. i read one solution which contains root the phone and tried it and ended up having one more addition in my problems now it doesnt even starts its just stucks in boot loop no matter what ever i do. i can go to download mode and recovery mode thats all nothing else . i hope you here can help me out plz!!!
Click to expand...
Click to collapse
If you can go into download mode just flash xxkpe then flash yiur desired firmware.The whole guide is given in development section.As for the restart problem.If your phone restarts and factory resets(all contacts and msgs lost) frequently then its tge problem of motgerboard.in which case there is no solution other than going to samsung service centre.
Sent from my GT-I9003 using XDA

devilhell007 said:
If you can go into download mode just flash xxkpe then flash yiur desired firmware.The whole guide is given in development section.As for the restart problem.If your phone restarts and factory resets(all contacts and msgs lost) frequently then its tge problem of motgerboard.in which case there is no solution other than going to samsung service centre.
Sent from my GT-I9003 using XDA
Click to expand...
Click to collapse
i flashed with kpe but the same result didnt helped? any other solution?

Dharmik111120 said:
i flashed with kpe but the same result didnt helped? any other solution?
Click to expand...
Click to collapse
i had the same problem but i've never had a restart problem... as the other members say you must go to a samsung center

ANYONE WITH THE SAME PROBLEM YOU MUST READ THIS
Hey guys, i had exactly the same problems on my phone... only my phone reboots when i leave the phone in idle for 2 weeks before completely bootlooping on the bootlogo. at first i thought it was just a software problem and i could fix it by reflashing to stock. it took one more week before doing so since i didnt have a new laptop then. but when i got my laptop, i immediately flashed to stock but the rebooting still exists. i want to tell you guys, if it still reboots even if you flash to stock, IT IS NO LONGER A SOFTWARE/FIRMWARE PROBLEM! it is a hardware defect between the motherboard and the internal sd (usb storage). if you have this problem, bring it immediately to a service center for a motherboard fix/change. the cause of the problem is by putting the phone on your jeans/shorts' pocket (specially if its slim fit/ or tight) the phone bends and then it'll break the motherboard... also an unusual cause of the promblem is that when you have an external sd exceeding 8gigabytes. yes i too am suprised. i found this out when the technician asked me how much gig my ext. sd has. they say that it is adviseable and reccomended to have a 4gig ext. sd or lower. anything else higher could damage the phone.
my thread of the same problem on the link below:
http://forum.xda-developers.com/showthread.php?t=1603995

Am i bricked...

While I was flashing a ROM (Synergy1.3), my wife decided to move my phone to another table. When i looked at it a few minutes later,the screen was blank. Now it wont turn on at all. I had used that particular ROM before without any problems. My battery was at 90% when i started to flash. I have a terrible feeling i am bricked. Any ideas?

goralla said:
While I was flashing a ROM (Synergy1.3), my wife decided to move my phone to another table. When i looked at it a few minutes later,the screen was blank. Now it wont turn on at all. I had used that particular ROM before without any problems. My battery was at 90% when i started to flash. I have a terrible feeling i am bricked. Any ideas?
Click to expand...
Click to collapse
You take out the battery..then try it?

Dominazn said:
You take out the battery..then try it?
Click to expand...
Click to collapse
yes,also tried charging it from wall charger ans USB. I get this error when plugging into USB (QHSUSB_DLOAD)

It's hard to brick a phone. Worst case, boot into download mode and Odin up the stock image.

If you can't access Download mode, you've most likely bricked as any research I've done points to it. If you've got insurance you can pay the premium, or send it to one of the JTAG services for repair (such as MobileTechVideos).
Just don't leave or touch the phone next time when you're flashing!

With my case it's hard to hit the buttons for recovery and download. I created across to get to them. Not what you're wanting to here. But here's a tip: if you can get adb to recognize your phone but can't use buttons to get into download mode you can "adb shell" and then "reboot download". That will cause the phone to boot download/Odin mode. Hopefully that will work and you can flash back to stock.
Sent from my SCH-I535 using xda app-developers app

The phone will not power up in any way at all. I am in the 5th stage of the grieving process. Back to my Tbolt and hope Samsung honors the warranty.

goralla said:
The phone will not power up in any way at all. I am in the 5th stage of the grieving process. Back to my Tbolt and hope Samsung honors the warranty.
Click to expand...
Click to collapse
They won't honor it with a rooted phone or flash count pass 0
Sent from my Verizon Samsung Galaxy S3 4G LTE

If you cant get to download mode or get adb to recognize when properly set up you do probably have a brick. What's happening to you with the warning happened to my friend on Sprint while accidentally flashing a ROM for a different phone. What he had to do was send it in to MobileTechVideos and got it repaired for around 60$. Samsung/Verizon wont likely fix them under warranty.
My only question is if you indeed were flashing synergy, how did a system ROM brick a device. o_0 And hell even if it was another phones ROM wouldn't our locked bootloader deny overwriting?

enomele said:
If you cant get to download mode or get adb to recognize when properly set up you do probably have a brick. What's happening to you with the warning happened to my friend on Sprint while accidentally flashing a ROM for a different phone. What he had to do was send it in to MobileTechVideos and got it repaired for around 60$. Samsung/Verizon wont likely fix them under warranty.
My only question is if you indeed were flashing synergy, how did a system ROM brick a device. o_0 And hell even if it was another phones ROM wouldn't our locked bootloader deny overwriting?
Click to expand...
Click to collapse
I also accidentally flashed a rom for a different phone and am considering sending it to MobileTechVideos. Your friend had good success with them fixing his phone?
-Purk

I think this might also work for you, if the battery charging icon comes on while your charging it then this might work. When you have it connected and the charging icon comes on put it in download mode(do not unplug it until your in download mode). Then use odin to flash it back to stock. It happen to me ones and when i did this it work for me, so i don't know if this will work for you. (Sorry for my grammar)

[Q] Bricked Phone, and T-Mobile Replacement policy

I was running CM 10 and tried to flash the stock ROM. I flashed it fine (no errors in CWM, I also did clear the cache, dalvik, wiped system) after that I pressed reboot and nothing happened no Samsung just a black screen. I waited for around 10 minutes and then finally took out the battery. After that the phone wouldn't boot, recovery or download wouldn't work either. I tried everything I could and figured it's hard bricked. So if you have any suggestions on this they will be greatly appreciated. I still have my T-Mobile warranty, and the question I have is would they accept a phone that is rooted, but won't even boot so basically there is no way of finding out if it's rooted or not?

aanonymoushuman said:
I was running CM 10 and tried to flash the stock ROM. I flashed it fine (no errors in CWM, I also did clear the cache, dalvik, wiped system) after that I pressed reboot and nothing happened no Samsung just a black screen. I waited for around 10 minutes and then finally took out the battery. After that the phone wouldn't boot, recovery or download wouldn't work either. I tried everything I could and figured it's hard bricked. So if you have any suggestions on this they will be greatly appreciated. I still have my T-Mobile warranty, and the question I have is would they accept a phone that is rooted, but won't even boot so basically there is no way of finding out if it's rooted or not?
Click to expand...
Click to collapse
First error was you wiped system before reboot so there was nothing there to boot into... Leave the battery out for a bit then insert and boot into recovery.. reflash rom and this time only wipe cache and dalvik not system.. reboot.. Also how charged was the battery? maybe it is almost dead and needs charging!

Racing19969 said:
First error was you wiped system before reboot so there was nothing there to boot into... Leave the battery out for a bit then insert and boot into recovery.. reflash rom and this time only wipe cache and dalvik not system.. reboot.. Also how charged was the battery? maybe it is almost dead and needs charging!
Click to expand...
Click to collapse
I cant boot into anything at all... And the baterry was fine it was maybe at 60% when I flashed

aanonymoushuman said:
I cant boot into anything at all... And the baterry was fine it was maybe at 60% when I flashed
Click to expand...
Click to collapse
what rom were you flashing when this happened?? if it was a stock rom you should have been using odin.. unless it was one of the stock CWM flashable roms... if you can't get it going send me a pm.. I do JTAG repair

aanonymoushuman said:
I was running CM 10 and tried to flash the stock ROM. I flashed it fine (no errors in CWM, I also did clear the cache, dalvik, wiped system) after that I pressed reboot and nothing happened no Samsung just a black screen. I waited for around 10 minutes and then finally took out the battery. After that the phone wouldn't boot, recovery or download wouldn't work either. I tried everything I could and figured it's hard bricked. So if you have any suggestions on this they will be greatly appreciated. I still have my T-Mobile warranty, and the question I have is would they accept a phone that is rooted, but won't even boot so basically there is no way of finding out if it's rooted or not?
Click to expand...
Click to collapse
Wait... you wiped system after flashing stock...? That wiped the stock rom That's why nothing booted after the reboot.
I don't know why you can't get into download mode... When you plug in a usb when the battery is out does the phone vibrate? If not, try another usb cable. If that fails then you do have a hardware issue. If the phone vibrates hold vol + and vol - and power and reinsert battery-you should get download mode.
AFAIK, they (T-Mo) put the phone in download mode and check the flash counter. If it says anything other than "no" they will not accept it. Any odin flash adds to the flash counter.

anactoraaron said:
Wait... you wiped system after flashing stock...? That wiped the stock rom That's why nothing booted after the reboot.
I don't know why you can't get into download mode... When you plug in a usb when the battery is out does the phone vibrate? If not, try another usb cable. If that fails then you do have a hardware issue. If the phone vibrates hold vol + and vol - and power and reinsert battery-you should get download mode.
AFAIK, they (T-Mo) put the phone in download mode and check the flash counter. If it says anything other than "no" they will not accept it. Any odin flash adds to the flash counter.
Click to expand...
Click to collapse
As said before it's a brick, no screen, no vibration nothing. And I don't think T-Mo can even get to the phone unless they jtag it or something, which they will most likely not do as it will cause discomfort and timeloss to the customers (ME)

aanonymoushuman said:
As said before it's a brick, no screen, no vibration nothing. And I don't think T-Mo can even get to the phone unless they jtag it or something, which they will most likely not do as it will cause discomfort and timeloss to the customers (ME)
Click to expand...
Click to collapse
Well I doubt they can do that at the store (I don't have any confidence in the salespeople's tech ability there lol), so if you are under warranty just tell them that when you unplugged it this morning it was like that :laugh:
If it doesn't vibrate when plugged in and no battery installed then it sounds like a hard brick.
I think they do the manufacturer warranty as an exchange on the spot, so even if they do figure it out eventually you should be good.
But it would suck if they can get it into download mode at the store... better try numerous usb ports (even switch computers to be sure!) and cables to be sure Also wouldn't hurt to leave the battery out overnight and try again. If they get it in download mode... well two things. One they won't ever honor any warranty on the phone anymore (and they will give the phone back to you), but two... if they can get it in download mode have them leave it like that and rush back home - and then you're back in business
Kind of a win-win...

anactoraaron said:
Well I doubt they can do that at the store (I don't have any confidence in the salespeople's tech ability there lol), so if you are under warranty just tell them that when you unplugged it this morning it was like that :laugh:
If it doesn't vibrate when plugged in and no battery installed then it sounds like a hard brick.
I think they do the manufacturer warranty as an exchange on the spot, so even if they do figure it out eventually you should be good.
But it would suck if they can get it into download mode at the store... better try numerous usb ports (even switch computers to be sure!) and cables to be sure Also wouldn't hurt to leave the battery out overnight and try again. If they get it in download mode... well two things. One they won't ever honor any warranty on the phone anymore (and they will give the phone back to you), but two... if they can get it in download mode have them leave it like that and rush back home - and then you're back in business
Kind of a win-win...
Click to expand...
Click to collapse
I got a replacement going from T-Mobile, they just sent out the new phone today, but I'm confused do I send them my broken one right now? or wait till the new one comes?

They should have explained everything on the phone, they will send you a box to return it in . And if they find out that it has been rooted and modded , you could be charged the full price for the phone. Every time I sent the phone back I've always read it back to stock if yours was bricked hopefully they won't notice
Sent from my SAMSUNG-SGH-T769 using xda app-developers app