[Q] Bricked Phone, and T-Mobile Replacement policy - Samsung Galaxy S Blaze 4G

I was running CM 10 and tried to flash the stock ROM. I flashed it fine (no errors in CWM, I also did clear the cache, dalvik, wiped system) after that I pressed reboot and nothing happened no Samsung just a black screen. I waited for around 10 minutes and then finally took out the battery. After that the phone wouldn't boot, recovery or download wouldn't work either. I tried everything I could and figured it's hard bricked. So if you have any suggestions on this they will be greatly appreciated. I still have my T-Mobile warranty, and the question I have is would they accept a phone that is rooted, but won't even boot so basically there is no way of finding out if it's rooted or not?

aanonymoushuman said:
I was running CM 10 and tried to flash the stock ROM. I flashed it fine (no errors in CWM, I also did clear the cache, dalvik, wiped system) after that I pressed reboot and nothing happened no Samsung just a black screen. I waited for around 10 minutes and then finally took out the battery. After that the phone wouldn't boot, recovery or download wouldn't work either. I tried everything I could and figured it's hard bricked. So if you have any suggestions on this they will be greatly appreciated. I still have my T-Mobile warranty, and the question I have is would they accept a phone that is rooted, but won't even boot so basically there is no way of finding out if it's rooted or not?
Click to expand...
Click to collapse
First error was you wiped system before reboot so there was nothing there to boot into... Leave the battery out for a bit then insert and boot into recovery.. reflash rom and this time only wipe cache and dalvik not system.. reboot.. Also how charged was the battery? maybe it is almost dead and needs charging!

Racing19969 said:
First error was you wiped system before reboot so there was nothing there to boot into... Leave the battery out for a bit then insert and boot into recovery.. reflash rom and this time only wipe cache and dalvik not system.. reboot.. Also how charged was the battery? maybe it is almost dead and needs charging!
Click to expand...
Click to collapse
I cant boot into anything at all... And the baterry was fine it was maybe at 60% when I flashed

aanonymoushuman said:
I cant boot into anything at all... And the baterry was fine it was maybe at 60% when I flashed
Click to expand...
Click to collapse
what rom were you flashing when this happened?? if it was a stock rom you should have been using odin.. unless it was one of the stock CWM flashable roms... if you can't get it going send me a pm.. I do JTAG repair

aanonymoushuman said:
I was running CM 10 and tried to flash the stock ROM. I flashed it fine (no errors in CWM, I also did clear the cache, dalvik, wiped system) after that I pressed reboot and nothing happened no Samsung just a black screen. I waited for around 10 minutes and then finally took out the battery. After that the phone wouldn't boot, recovery or download wouldn't work either. I tried everything I could and figured it's hard bricked. So if you have any suggestions on this they will be greatly appreciated. I still have my T-Mobile warranty, and the question I have is would they accept a phone that is rooted, but won't even boot so basically there is no way of finding out if it's rooted or not?
Click to expand...
Click to collapse
Wait... you wiped system after flashing stock...? That wiped the stock rom That's why nothing booted after the reboot.
I don't know why you can't get into download mode... When you plug in a usb when the battery is out does the phone vibrate? If not, try another usb cable. If that fails then you do have a hardware issue. If the phone vibrates hold vol + and vol - and power and reinsert battery-you should get download mode.
AFAIK, they (T-Mo) put the phone in download mode and check the flash counter. If it says anything other than "no" they will not accept it. Any odin flash adds to the flash counter.

anactoraaron said:
Wait... you wiped system after flashing stock...? That wiped the stock rom That's why nothing booted after the reboot.
I don't know why you can't get into download mode... When you plug in a usb when the battery is out does the phone vibrate? If not, try another usb cable. If that fails then you do have a hardware issue. If the phone vibrates hold vol + and vol - and power and reinsert battery-you should get download mode.
AFAIK, they (T-Mo) put the phone in download mode and check the flash counter. If it says anything other than "no" they will not accept it. Any odin flash adds to the flash counter.
Click to expand...
Click to collapse
As said before it's a brick, no screen, no vibration nothing. And I don't think T-Mo can even get to the phone unless they jtag it or something, which they will most likely not do as it will cause discomfort and timeloss to the customers (ME)

aanonymoushuman said:
As said before it's a brick, no screen, no vibration nothing. And I don't think T-Mo can even get to the phone unless they jtag it or something, which they will most likely not do as it will cause discomfort and timeloss to the customers (ME)
Click to expand...
Click to collapse
Well I doubt they can do that at the store (I don't have any confidence in the salespeople's tech ability there lol), so if you are under warranty just tell them that when you unplugged it this morning it was like that :laugh:
If it doesn't vibrate when plugged in and no battery installed then it sounds like a hard brick.
I think they do the manufacturer warranty as an exchange on the spot, so even if they do figure it out eventually you should be good.
But it would suck if they can get it into download mode at the store... better try numerous usb ports (even switch computers to be sure!) and cables to be sure Also wouldn't hurt to leave the battery out overnight and try again. If they get it in download mode... well two things. One they won't ever honor any warranty on the phone anymore (and they will give the phone back to you), but two... if they can get it in download mode have them leave it like that and rush back home - and then you're back in business
Kind of a win-win...

anactoraaron said:
Well I doubt they can do that at the store (I don't have any confidence in the salespeople's tech ability there lol), so if you are under warranty just tell them that when you unplugged it this morning it was like that :laugh:
If it doesn't vibrate when plugged in and no battery installed then it sounds like a hard brick.
I think they do the manufacturer warranty as an exchange on the spot, so even if they do figure it out eventually you should be good.
But it would suck if they can get it into download mode at the store... better try numerous usb ports (even switch computers to be sure!) and cables to be sure Also wouldn't hurt to leave the battery out overnight and try again. If they get it in download mode... well two things. One they won't ever honor any warranty on the phone anymore (and they will give the phone back to you), but two... if they can get it in download mode have them leave it like that and rush back home - and then you're back in business
Kind of a win-win...
Click to expand...
Click to collapse
I got a replacement going from T-Mobile, they just sent out the new phone today, but I'm confused do I send them my broken one right now? or wait till the new one comes?

They should have explained everything on the phone, they will send you a box to return it in . And if they find out that it has been rooted and modded , you could be charged the full price for the phone. Every time I sent the phone back I've always read it back to stock if yours was bricked hopefully they won't notice
Sent from my SAMSUNG-SGH-T769 using xda app-developers app

Related

[Q] stuck at AT&A after flashed clean rom with odin, weird!!!

Hello,
I have weird problem with my Samsung captivate.
I install a new rom on my device and it work well for several hours but than it suddenly stop to work.
After a reset my device get stuck on the at&t screen.
I entered the download mode and flashed clean rom with odin (and check the Master Clear option).
But it still get stuck on the at&t screen.
Is this can be hardware problem?
Is there any way to get the log file from the boot to find out what is the problem?
Double post
Sent from my GT-I9000 using XDA Premium App
matsog said:
Hello,
I have weird problem with my Samsung captivate.
I install a new rom on my device and it work well for several hours but than it suddenly stop to work.
After a reset my device get stuck on the at&t screen.
I entered the download mode and flashed clean rom with odin (and check the Master Clear option).
But it still get stuck on the at&t screen.
Is this can be hardware problem?
Is there any way to get the log file from the boot to find out what is the problem?
Click to expand...
Click to collapse
If you can get in recovery, do a factory reset.
Also, you can reflash with Odin3 one click downloader. If you get the AT&T boot loop again, remove the battery, wait 5min.. and turn back on your phone.
Don't forget that after a flash it can take quite a while before the phone boots up as it has to rebuild his dalvik cache.
You can use UART to get the information.
Here's my setup. This is still a work in progress.
adam, i got some stuff to make those connectors but i think it's gonna have to wait till after finals. just a couple weeks and ill let you know if i have any luck.
the .008" endmills i need are $24 each, god forbid i break one! i can try a .010"endmill to keep the cost down(i found .010" endmills for about $10 from a different supplier). but then the contacts will be .005-.006" wide not .008" and are more likely to break and pull off the board in the process. im gonna try something else first, maybe it can still be done chemically if i'm carefull.
then you should have what you need to jtag the phone so you can test this more fully.
Dani, this is not the right topic, however thank you.

Am i bricked...

While I was flashing a ROM (Synergy1.3), my wife decided to move my phone to another table. When i looked at it a few minutes later,the screen was blank. Now it wont turn on at all. I had used that particular ROM before without any problems. My battery was at 90% when i started to flash. I have a terrible feeling i am bricked. Any ideas?
goralla said:
While I was flashing a ROM (Synergy1.3), my wife decided to move my phone to another table. When i looked at it a few minutes later,the screen was blank. Now it wont turn on at all. I had used that particular ROM before without any problems. My battery was at 90% when i started to flash. I have a terrible feeling i am bricked. Any ideas?
Click to expand...
Click to collapse
You take out the battery..then try it?
Dominazn said:
You take out the battery..then try it?
Click to expand...
Click to collapse
yes,also tried charging it from wall charger ans USB. I get this error when plugging into USB (QHSUSB_DLOAD)
It's hard to brick a phone. Worst case, boot into download mode and Odin up the stock image.
If you can't access Download mode, you've most likely bricked as any research I've done points to it. If you've got insurance you can pay the premium, or send it to one of the JTAG services for repair (such as MobileTechVideos).
Just don't leave or touch the phone next time when you're flashing!
With my case it's hard to hit the buttons for recovery and download. I created across to get to them. Not what you're wanting to here. But here's a tip: if you can get adb to recognize your phone but can't use buttons to get into download mode you can "adb shell" and then "reboot download". That will cause the phone to boot download/Odin mode. Hopefully that will work and you can flash back to stock.
Sent from my SCH-I535 using xda app-developers app
The phone will not power up in any way at all. I am in the 5th stage of the grieving process. Back to my Tbolt and hope Samsung honors the warranty.
goralla said:
The phone will not power up in any way at all. I am in the 5th stage of the grieving process. Back to my Tbolt and hope Samsung honors the warranty.
Click to expand...
Click to collapse
They won't honor it with a rooted phone or flash count pass 0
Sent from my Verizon Samsung Galaxy S3 4G LTE
If you cant get to download mode or get adb to recognize when properly set up you do probably have a brick. What's happening to you with the warning happened to my friend on Sprint while accidentally flashing a ROM for a different phone. What he had to do was send it in to MobileTechVideos and got it repaired for around 60$. Samsung/Verizon wont likely fix them under warranty.
My only question is if you indeed were flashing synergy, how did a system ROM brick a device. o_0 And hell even if it was another phones ROM wouldn't our locked bootloader deny overwriting?
enomele said:
If you cant get to download mode or get adb to recognize when properly set up you do probably have a brick. What's happening to you with the warning happened to my friend on Sprint while accidentally flashing a ROM for a different phone. What he had to do was send it in to MobileTechVideos and got it repaired for around 60$. Samsung/Verizon wont likely fix them under warranty.
My only question is if you indeed were flashing synergy, how did a system ROM brick a device. o_0 And hell even if it was another phones ROM wouldn't our locked bootloader deny overwriting?
Click to expand...
Click to collapse
I also accidentally flashed a rom for a different phone and am considering sending it to MobileTechVideos. Your friend had good success with them fixing his phone?
-Purk
I think this might also work for you, if the battery charging icon comes on while your charging it then this might work. When you have it connected and the charging icon comes on put it in download mode(do not unplug it until your in download mode). Then use odin to flash it back to stock. It happen to me ones and when i did this it work for me, so i don't know if this will work for you. (Sorry for my grammar)

I think I'm bricked, what should I do?

I flashed a Jellybean touchwiz rom for Verizon GS3, and went to reboot and now nothing, zero zip nada. No charging led light, no way to get into recovery and no response.
Anything I can do?
what happens when you do vol up + home+power button?
Absolutely nothing. I tried to get back into the recovery to see if I could restore my backup and nope.
did you try leave it pluged in for 30mins ?
does it vibrate once when you try to turn it on?
No vibrating and no sign of life at all. Even when plugged into my computer, I was going to try the unbrick guide but it listed that I should be able to get into the recovery still.
NickTheMajin said:
No vibrating and no sign of life at all. Even when plugged into my computer, I was going to try the unbrick guide but it listed that I should be able to get into the recovery still.
Click to expand...
Click to collapse
leave it plugged in for a while to make sure its not drained battery
do you have a usb jig?
I don't have a USB jig but this is possibly good news. I removed the battery and SD card and plugged it into my computer and it tried to install drivers (failed but tried) and the led light comes on red.
if your gettin led now you more then likely need to let it charge
It doesn't give me the led with the battery in
Plug it into a wall charger for at least 30 or even better if you can get a battery from someone.
Sent from my sexy white Eclipsed galaxy S3
I think its gone still nothing.
red led means qualcomm download mode. sounds dead to me
Yeah, haha. I saw it and mentally prepared myself for it. Literally just got the phone today so Verizon had no qualms with just sending me a new phone. Guess I'm reactivating my Rezound in the meantime. Thanks for the help guys.
you know
I am surprised. That also happened to me the first time i flashed that very same rom (touchwiz) with twrp . I have done this so many times , i literarily can flash a rom on the way to work .
I was in shock , i still dont know how the heck can i flash a rom and brick .
I plugged mine into windows and i got the device manager driver error from hell . and my phone never came back up again
I stayed away form twrp and touchwiz and i still cant possibly comprehend how a simple rom flash can brick my phone .
Which ROM did you flash?
Sent from my SCH-I535 using xda premium
you could probably send it to get Jtag'ed for around $60 if your warranty is invalid (ie used device)
You just hard bricked it. I did the same thing. Check here - post 5 shows the same symptoms :http://forum.xda-developers.com/showthread.php?t=1770341
And here: http://forum.xda-developers.com/showthread.php?t=1791721
I was pushing a copy of root66 that I hadn't md5'd. Took a JTAG to bring me back (twice) .
Sent from my SCH-I535 using xda app-developers app
So, in the future, md5 checksum absolutely everything since I'm assuming now that that is why this happened? (Since I made doubly sure I was flashing a rom for my phone).
If you still have the file you downloaded, you can check it. That would answer that question. If it checks out fine, then we have to look elsewhere for the problem.
BTW, MobileTechVideos.com can bring you back - based on my experience with them, I highly recommend.
Sent from my SCH-I535 using xda app-developers app
Please share exactly what you did so others can benefit from your unfortunate experience.
What ROM did you flash?
Did you use ODIN or a recovery?
If recovery, which one - CWM or TWRP?
Was there any unusual condition you can think of ... low battery, USB connected to computer or to charger, etc?

Power button broken, Unable to reset phone to return to verizon

Help!
My power button recently started giving me problems. It acts like it is stuck down. Any time I shut down the phone or pull the battery it automatically turned back on when the battery is inserted.
I have to return it for a warranty replacement to verizon and tried to enter custom recovery to backup/wipe but when I do this it just gets stuck in a boot loop because of the power button. Luckily I entered the fastbook/odin recovery and it cleared the bootloop and let me boot back into the phone.
My question is, how am I going to wipe my phone to return it to verizon (i am rooted/unlcoked) if I cannot access any kind of recovery? I also do not want to return this phone with any of my personal data on it.
Someone please help!
What happens when you boot into Download mode? Does it stay in download mode? Cuz you could just Odin flash a stock tar that wipes /sdcard and you'll be good as new to return to Verizon.
Sent from my SCH-I535 using Tapatalk 4
SlimSnoopOS said:
What happens when you boot into Download mode? Does it stay in download mode? Cuz you could just Odin flash a stock tar that wipes /sdcard and you'll be good as new to return to Verizon.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
When I enter download mode (couldnt think of the name so i said odin/fastboot) it just reboots. The screen for download mode pops up then it reboots and if i dont hold down the buttons to enter download mode again it will boot like normal.
pickle3782 said:
When I enter download mode (couldnt think of the name so i said odin/fastboot) it just reboots. The screen for download mode pops up then it reboots and if i dont hold down the buttons to enter download mode again it will boot like normal.
Click to expand...
Click to collapse
The only thing I can suggest is Mobile Odin (in the Play Store). Download a stock tar that wipes /sdcard and see if it will take it.
SlimSnoopOS said:
The only thing I can suggest is Mobile Odin (in the Play Store). Download a stock tar that wipes /sdcard and see if it will take it.
Click to expand...
Click to collapse
Does mobile ODIN use its own recovery? I tried using TWRP Manager to do a backup, when it rebooted into recovery I got stuck in a boot loop. I am thinking if mobile odin somehow uses its own recovery or something that it might work. I will give it a try when i get home. Thanks.
I started having the same exact issue this weekend and am also currently waiting on a warranty replacement. However, I was able to get my phone to start working again after letting it set for a day, then apparently jamming the power button hard enough to make it work again. You might try that-- I know its not a very scientific or surefire way to make it work but who knows.
I'm also interested to see how many people have/have had/will have this problem.
blow into your power button. it might blow dust or wahtever is causing this to be moved out of the way.
Same thing has just happened to me. Also coincides with the camera not working at all. I took the phone apart, blew it down with compressed air and still a flaky power button with no camera. WTF is going on?
McLarenF17500 said:
I started having the same exact issue this weekend and am also currently waiting on a warranty replacement. However, I was able to get my phone to start working again after letting it set for a day, then apparently jamming the power button hard enough to make it work again. You might try that-- I know its not a very scientific or surefire way to make it work but who knows.
I'm also interested to see how many people have/have had/will have this problem.
Click to expand...
Click to collapse
How did you get your warranty replacement? Did you just call and they did some troubleshooting them said they would mail one to you?
I called and they wanted me to do a factory reset which i was not ready to do, then later found out i cant do.
How are you going to factory reset the phone if the power button is broken?
pickle3782 said:
How did you get your warranty replacement? Did you just call and they did some troubleshooting them said they would mail one to you?
I called and they wanted me to do a factory reset which i was not ready to do, then later found out i cant do.
How are you going to factory reset the phone if the power button is broken?
Click to expand...
Click to collapse
I took my phone in to Verizon on Saturday, and had a sales rep look at it and he then filled out the form to send me a replacement. My actual reason for going was to see if they knew of a local cell phone repair shop because I figured they would give me a "Your phone is out of its one year warranty so we can't do anything" runaround, but they simply shipped me a new one.
I since had gotten lucky and had the power button return to a working state, and I Odin'd a stock tar file onto it... And about an hour later the power button has failed again and this time seems to be for good. So my phone is in a usable state until I get my refurb. Hopefully you can get it to work, I definitely wouldn't give up on trying to get into download mode, it seemed like it just decided to work once after repeatedly trying so you might get lucky. I wish I could be of more help but I feel your pain.

Nexus 5 Stuck at Google Loading Screen (Picture attached)

Hi.
This phone was working perfectly and I left it to go away to another country so it must have discharged it's battery.
When I got back it would not turn on. Even after charging for a day, it will not turn on.
When I have the charging cable connected, it goes to Google Logo Screen and it loops (restarts over and over again)
There is no error message.
Picture is attached so please let me know what to do. It was a gift so no receipt to claim warranty.
Thanks for any help in advance.
joongpark said:
Hi.
This phone was working perfectly and I left it to go away to another country so it must have discharged it's battery.
When I got back it would not turn on. Even after charging for a day, it will not turn on.
When I have the charging cable connected, it goes to Google Logo Screen and it loops (restarts over and over again)
There is no error message.
Picture is attached so please let me know what to do. It was a gift so no receipt to claim warranty.
Thanks for any help in advance.
Click to expand...
Click to collapse
Try booting into stock recovery and clearing cache, reboot.
If that doesn't work then you'll have to unlock the bootloader (which wipes data) and try flashing the factory images. A guide for that can be found in the first link of my signature.
Lethargy said:
Try booting into stock recovery and clearing cache, reboot.
If that doesn't work then you'll have to unlock the bootloader (which wipes data) and try flashing the factory images. A guide for that can be found in the first link of my signature.
Click to expand...
Click to collapse
Thanks for the help...I am not sure If I am able to get into recovery more. Last time I tried, I was not able to.
Let you know once I try it.
Thanks.
Lethargy said:
Try booting into stock recovery and clearing cache, reboot.
If that doesn't work then you'll have to unlock the bootloader (which wipes data) and try flashing the factory images. A guide for that can be found in the first link of my signature.
Click to expand...
Click to collapse
I just tested and I am not able to get into recovery more...I am not sure what that mean. Should I connect Nexus to computer and see if it's recognized by computer and try to reload stock ROM?
Phone was never unlocked or flashed...it was in the same state as it was bought.
Can this be hardware problem? I saw some reports of similar thing happening with power button problem or other hardware problems.
joongpark said:
I just tested and I am not able to get into recovery more...I am not sure what that mean. Should I connect Nexus to computer and see if it's recognized by computer and try to reload stock ROM?
Phone was never unlocked or flashed...it was in the same state as it was bought.
Can this be hardware problem? I saw some reports of similar thing happening with power button problem or other hardware problems.
Click to expand...
Click to collapse
did you go into the bootloader, choose recovery, and it went to an android laying on its back?
This is the weirdest things...Spent days and days trying to bring it back to life and it would just reboot after GOOGLE logo. There was no way to get into recovery more.
I was looking around and someone said that tapping hard behind the power button with finger might bring it back and it did...so crazy. No matter what, I am a happy camper.
If you have tried everything, just try it...it behind power button and it might wake up the android that's been sleeping.
joongpark said:
This is the weirdest things...Spent days and days trying to bring it back to life and it would just reboot after GOOGLE logo. There was no way to get into recovery more.
I was looking around and someone said that tapping hard behind the power button with finger might bring it back and it did...so crazy. No matter what, I am a happy camper.
If you have tried everything, just try it...it behind power button and it might wake up the android that's been sleeping.
Click to expand...
Click to collapse
Can u explain how did u do that .what do u mean by behind the power button
I have the option to buy this device from a guy who has this problem and i have said to him to try the tips but not working. Computer does not see the device yet and thats logic since it just goes for 2-3 sec in bootloader he told me. Is this the power buttion failure or can it be fixed with nexus toolkit?
Price is €50 because of that and little damaged glass but i doubt if i can let it boot normal again.

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