Help!
My power button recently started giving me problems. It acts like it is stuck down. Any time I shut down the phone or pull the battery it automatically turned back on when the battery is inserted.
I have to return it for a warranty replacement to verizon and tried to enter custom recovery to backup/wipe but when I do this it just gets stuck in a boot loop because of the power button. Luckily I entered the fastbook/odin recovery and it cleared the bootloop and let me boot back into the phone.
My question is, how am I going to wipe my phone to return it to verizon (i am rooted/unlcoked) if I cannot access any kind of recovery? I also do not want to return this phone with any of my personal data on it.
Someone please help!
What happens when you boot into Download mode? Does it stay in download mode? Cuz you could just Odin flash a stock tar that wipes /sdcard and you'll be good as new to return to Verizon.
Sent from my SCH-I535 using Tapatalk 4
SlimSnoopOS said:
What happens when you boot into Download mode? Does it stay in download mode? Cuz you could just Odin flash a stock tar that wipes /sdcard and you'll be good as new to return to Verizon.
Sent from my SCH-I535 using Tapatalk 4
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Click to collapse
When I enter download mode (couldnt think of the name so i said odin/fastboot) it just reboots. The screen for download mode pops up then it reboots and if i dont hold down the buttons to enter download mode again it will boot like normal.
pickle3782 said:
When I enter download mode (couldnt think of the name so i said odin/fastboot) it just reboots. The screen for download mode pops up then it reboots and if i dont hold down the buttons to enter download mode again it will boot like normal.
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Click to collapse
The only thing I can suggest is Mobile Odin (in the Play Store). Download a stock tar that wipes /sdcard and see if it will take it.
SlimSnoopOS said:
The only thing I can suggest is Mobile Odin (in the Play Store). Download a stock tar that wipes /sdcard and see if it will take it.
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Click to collapse
Does mobile ODIN use its own recovery? I tried using TWRP Manager to do a backup, when it rebooted into recovery I got stuck in a boot loop. I am thinking if mobile odin somehow uses its own recovery or something that it might work. I will give it a try when i get home. Thanks.
I started having the same exact issue this weekend and am also currently waiting on a warranty replacement. However, I was able to get my phone to start working again after letting it set for a day, then apparently jamming the power button hard enough to make it work again. You might try that-- I know its not a very scientific or surefire way to make it work but who knows.
I'm also interested to see how many people have/have had/will have this problem.
blow into your power button. it might blow dust or wahtever is causing this to be moved out of the way.
Same thing has just happened to me. Also coincides with the camera not working at all. I took the phone apart, blew it down with compressed air and still a flaky power button with no camera. WTF is going on?
McLarenF17500 said:
I started having the same exact issue this weekend and am also currently waiting on a warranty replacement. However, I was able to get my phone to start working again after letting it set for a day, then apparently jamming the power button hard enough to make it work again. You might try that-- I know its not a very scientific or surefire way to make it work but who knows.
I'm also interested to see how many people have/have had/will have this problem.
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Click to collapse
How did you get your warranty replacement? Did you just call and they did some troubleshooting them said they would mail one to you?
I called and they wanted me to do a factory reset which i was not ready to do, then later found out i cant do.
How are you going to factory reset the phone if the power button is broken?
pickle3782 said:
How did you get your warranty replacement? Did you just call and they did some troubleshooting them said they would mail one to you?
I called and they wanted me to do a factory reset which i was not ready to do, then later found out i cant do.
How are you going to factory reset the phone if the power button is broken?
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Click to collapse
I took my phone in to Verizon on Saturday, and had a sales rep look at it and he then filled out the form to send me a replacement. My actual reason for going was to see if they knew of a local cell phone repair shop because I figured they would give me a "Your phone is out of its one year warranty so we can't do anything" runaround, but they simply shipped me a new one.
I since had gotten lucky and had the power button return to a working state, and I Odin'd a stock tar file onto it... And about an hour later the power button has failed again and this time seems to be for good. So my phone is in a usable state until I get my refurb. Hopefully you can get it to work, I definitely wouldn't give up on trying to get into download mode, it seemed like it just decided to work once after repeatedly trying so you might get lucky. I wish I could be of more help but I feel your pain.
Related
While I was flashing a ROM (Synergy1.3), my wife decided to move my phone to another table. When i looked at it a few minutes later,the screen was blank. Now it wont turn on at all. I had used that particular ROM before without any problems. My battery was at 90% when i started to flash. I have a terrible feeling i am bricked. Any ideas?
goralla said:
While I was flashing a ROM (Synergy1.3), my wife decided to move my phone to another table. When i looked at it a few minutes later,the screen was blank. Now it wont turn on at all. I had used that particular ROM before without any problems. My battery was at 90% when i started to flash. I have a terrible feeling i am bricked. Any ideas?
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Click to collapse
You take out the battery..then try it?
Dominazn said:
You take out the battery..then try it?
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Click to collapse
yes,also tried charging it from wall charger ans USB. I get this error when plugging into USB (QHSUSB_DLOAD)
It's hard to brick a phone. Worst case, boot into download mode and Odin up the stock image.
If you can't access Download mode, you've most likely bricked as any research I've done points to it. If you've got insurance you can pay the premium, or send it to one of the JTAG services for repair (such as MobileTechVideos).
Just don't leave or touch the phone next time when you're flashing!
With my case it's hard to hit the buttons for recovery and download. I created across to get to them. Not what you're wanting to here. But here's a tip: if you can get adb to recognize your phone but can't use buttons to get into download mode you can "adb shell" and then "reboot download". That will cause the phone to boot download/Odin mode. Hopefully that will work and you can flash back to stock.
Sent from my SCH-I535 using xda app-developers app
The phone will not power up in any way at all. I am in the 5th stage of the grieving process. Back to my Tbolt and hope Samsung honors the warranty.
goralla said:
The phone will not power up in any way at all. I am in the 5th stage of the grieving process. Back to my Tbolt and hope Samsung honors the warranty.
Click to expand...
Click to collapse
They won't honor it with a rooted phone or flash count pass 0
Sent from my Verizon Samsung Galaxy S3 4G LTE
If you cant get to download mode or get adb to recognize when properly set up you do probably have a brick. What's happening to you with the warning happened to my friend on Sprint while accidentally flashing a ROM for a different phone. What he had to do was send it in to MobileTechVideos and got it repaired for around 60$. Samsung/Verizon wont likely fix them under warranty.
My only question is if you indeed were flashing synergy, how did a system ROM brick a device. o_0 And hell even if it was another phones ROM wouldn't our locked bootloader deny overwriting?
enomele said:
If you cant get to download mode or get adb to recognize when properly set up you do probably have a brick. What's happening to you with the warning happened to my friend on Sprint while accidentally flashing a ROM for a different phone. What he had to do was send it in to MobileTechVideos and got it repaired for around 60$. Samsung/Verizon wont likely fix them under warranty.
My only question is if you indeed were flashing synergy, how did a system ROM brick a device. o_0 And hell even if it was another phones ROM wouldn't our locked bootloader deny overwriting?
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Click to collapse
I also accidentally flashed a rom for a different phone and am considering sending it to MobileTechVideos. Your friend had good success with them fixing his phone?
-Purk
I think this might also work for you, if the battery charging icon comes on while your charging it then this might work. When you have it connected and the charging icon comes on put it in download mode(do not unplug it until your in download mode). Then use odin to flash it back to stock. It happen to me ones and when i did this it work for me, so i don't know if this will work for you. (Sorry for my grammar)
So I was running CM10 Alpha 4.4 and phone was running pretty well for the 24 Hours I had it installed, but unfortunately I couldnt do any nandroid backups or restores. Would always reboot near the end. Well I was told that I could flash the boot.img file from the alpha 4.3 version and that should solve the issue until the newer version is fixed. Anyway, i installed Heimdall on my mac, started it as root. Created the pic, then went to flash the new boot.img. The first come times i got handshake failures, but then i restarted the phone into download mode again for the second time and it finally started to move forward. I then got the following response:
ERROR: Failed to confirm end of file transfer sequence!
GANG upload failed!
Ending session...
ERROR: Failed to send end session packet!
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So it appeared that Heidmall had given up basically gave me the option to try again (aka, the start button was available again). The phone was still in download mode and appeared like it was still trying to do a download, so i left it be for about 10 minutes and still no change and heimdall wasnt doing anythign with it anymore. So i turned off the phone and tried to turn it back on to get it back into download mode again so i could try again. Unfortunately now the phone wont even turn on. I mean no responses at all that its getting an type of power or anything (aka, no lights). I took the battery out for 10 mins and then put it back in and still no luck. Its back on the charger, but I am worried that its dead. What sucks is that i just got this replacement phone in June after someone physically broke my old E4GT. =/
Any suggestions?
MACscr said:
So I was running CM10 Alpha 4.4 and phone was running pretty well for the 24 Hours I had it installed, but unfortunately I couldnt do any nandroid backups or restores. Would always reboot near the end. Well I was told that I could flash the boot.img file from the alpha 4.3 version and that should solve the issue until the newer version is fixed. Anyway, i installed Heimdall on my mac, started it as root. Created the pic, then went to flash the new boot.img. The first come times i got handshake failures, but then i restarted the phone into download mode again for the second time and it finally started to move forward. I then got the following response:
So it appeared that Heidmall had given up basically gave me the option to try again (aka, the start button was available again). The phone was still in download mode and appeared like it was still trying to do a download, so i left it be for about 10 minutes and still no change and heimdall wasnt doing anythign with it anymore. So i turned off the phone and tried to turn it back on to get it back into download mode again so i could try again. Unfortunately now the phone wont even turn on. I mean no responses at all that its getting an type of power or anything (aka, no lights). I took the battery out for 10 mins and then put it back in and still no luck. Its back on the charger, but I am worried that its dead. What sucks is that i just got this replacement phone in June after someone physically broke my old E4GT. =/
Any suggestions?
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Click to collapse
If you cant get into download mode with the key combo ( VOL- / POWER / HOME) then a Jig may be your only hope beside JTAG.
Since it sounds like its hard bricked, a JIG probably wouldnt work, right? I just dont want to waste time/money trying to get it fixed with that method if i should be going straight to a service provider that can do JTAG.
hi mate just an option
it sounds bricked if you hold down the volume up button the bottom button and the power button fallow the same steps in there to install a rom just dont use any zips just rebootyou can use CWM to do a recovery from a back up if not as a last resort reinstall the rom you are using what rom is it that you use im trying to find a good one but you could try to do the update again or use a pc try back up the files you would need then reinstall but hope i helpped please click the tanks button if you feel i helped.
99ryan993 said:
you can use CWM to do a recovery from a back up if not as a last resort reinstall the rom you are using what rom is it that you use im trying to find a good one but you could try to do the update again or use a pc try back up the files you would need then reinstall but hope i helpped please click the tanks button if you feel i helped.
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Click to collapse
lol, you didnt help at all. You obviously didnt read my problem.
MACscr said:
Since it sounds like its hard bricked, a JIG probably wouldnt work, right? I just dont want to waste time/money trying to get it fixed with that method if i should be going straight to a service provider that can do JTAG.
Click to expand...
Click to collapse
Im not exactly sure if a jig will help you. There cheap to buy or make. I think its a long shot but who knows. How long have you had the phone and where did you buy it from? JTAG is $50 i believe. You could always try taking it to a verizon store.
Just got pointed out to me that I accidentally posted in the s3 forum when i have a e4gt. The local sprint store is replacing my phone though for only $35. Though their manager showed me her s3 and its pretty freakin sweet. With trade in and upgrade, I could get the s3 for about $140 after fees. Not sure if I am going to do it.
MACscr said:
Just got pointed out to me that I accidentally posted in the s3 forum when i have a e4gt. The local sprint store is replacing my phone though for only $35. Though their manager showed me her s3 and its pretty freakin sweet. With trade in and upgrade, I could get the s3 for about $140 after fees. Not sure if I am going to do it.
Click to expand...
Click to collapse
Nevermind, I am getting the s3 on Saturday when I am eligible and just selling the epic 4g touch on ebay.
lay off them bath salts and you would be suprised how much easier it is to navigate xda and post in the correct forum lol.
I was running CM 10 and tried to flash the stock ROM. I flashed it fine (no errors in CWM, I also did clear the cache, dalvik, wiped system) after that I pressed reboot and nothing happened no Samsung just a black screen. I waited for around 10 minutes and then finally took out the battery. After that the phone wouldn't boot, recovery or download wouldn't work either. I tried everything I could and figured it's hard bricked. So if you have any suggestions on this they will be greatly appreciated. I still have my T-Mobile warranty, and the question I have is would they accept a phone that is rooted, but won't even boot so basically there is no way of finding out if it's rooted or not?
aanonymoushuman said:
I was running CM 10 and tried to flash the stock ROM. I flashed it fine (no errors in CWM, I also did clear the cache, dalvik, wiped system) after that I pressed reboot and nothing happened no Samsung just a black screen. I waited for around 10 minutes and then finally took out the battery. After that the phone wouldn't boot, recovery or download wouldn't work either. I tried everything I could and figured it's hard bricked. So if you have any suggestions on this they will be greatly appreciated. I still have my T-Mobile warranty, and the question I have is would they accept a phone that is rooted, but won't even boot so basically there is no way of finding out if it's rooted or not?
Click to expand...
Click to collapse
First error was you wiped system before reboot so there was nothing there to boot into... Leave the battery out for a bit then insert and boot into recovery.. reflash rom and this time only wipe cache and dalvik not system.. reboot.. Also how charged was the battery? maybe it is almost dead and needs charging!
Racing19969 said:
First error was you wiped system before reboot so there was nothing there to boot into... Leave the battery out for a bit then insert and boot into recovery.. reflash rom and this time only wipe cache and dalvik not system.. reboot.. Also how charged was the battery? maybe it is almost dead and needs charging!
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Click to collapse
I cant boot into anything at all... And the baterry was fine it was maybe at 60% when I flashed
aanonymoushuman said:
I cant boot into anything at all... And the baterry was fine it was maybe at 60% when I flashed
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Click to collapse
what rom were you flashing when this happened?? if it was a stock rom you should have been using odin.. unless it was one of the stock CWM flashable roms... if you can't get it going send me a pm.. I do JTAG repair
aanonymoushuman said:
I was running CM 10 and tried to flash the stock ROM. I flashed it fine (no errors in CWM, I also did clear the cache, dalvik, wiped system) after that I pressed reboot and nothing happened no Samsung just a black screen. I waited for around 10 minutes and then finally took out the battery. After that the phone wouldn't boot, recovery or download wouldn't work either. I tried everything I could and figured it's hard bricked. So if you have any suggestions on this they will be greatly appreciated. I still have my T-Mobile warranty, and the question I have is would they accept a phone that is rooted, but won't even boot so basically there is no way of finding out if it's rooted or not?
Click to expand...
Click to collapse
Wait... you wiped system after flashing stock...? That wiped the stock rom That's why nothing booted after the reboot.
I don't know why you can't get into download mode... When you plug in a usb when the battery is out does the phone vibrate? If not, try another usb cable. If that fails then you do have a hardware issue. If the phone vibrates hold vol + and vol - and power and reinsert battery-you should get download mode.
AFAIK, they (T-Mo) put the phone in download mode and check the flash counter. If it says anything other than "no" they will not accept it. Any odin flash adds to the flash counter.
anactoraaron said:
Wait... you wiped system after flashing stock...? That wiped the stock rom That's why nothing booted after the reboot.
I don't know why you can't get into download mode... When you plug in a usb when the battery is out does the phone vibrate? If not, try another usb cable. If that fails then you do have a hardware issue. If the phone vibrates hold vol + and vol - and power and reinsert battery-you should get download mode.
AFAIK, they (T-Mo) put the phone in download mode and check the flash counter. If it says anything other than "no" they will not accept it. Any odin flash adds to the flash counter.
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Click to collapse
As said before it's a brick, no screen, no vibration nothing. And I don't think T-Mo can even get to the phone unless they jtag it or something, which they will most likely not do as it will cause discomfort and timeloss to the customers (ME)
aanonymoushuman said:
As said before it's a brick, no screen, no vibration nothing. And I don't think T-Mo can even get to the phone unless they jtag it or something, which they will most likely not do as it will cause discomfort and timeloss to the customers (ME)
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Click to collapse
Well I doubt they can do that at the store (I don't have any confidence in the salespeople's tech ability there lol), so if you are under warranty just tell them that when you unplugged it this morning it was like that :laugh:
If it doesn't vibrate when plugged in and no battery installed then it sounds like a hard brick.
I think they do the manufacturer warranty as an exchange on the spot, so even if they do figure it out eventually you should be good.
But it would suck if they can get it into download mode at the store... better try numerous usb ports (even switch computers to be sure!) and cables to be sure Also wouldn't hurt to leave the battery out overnight and try again. If they get it in download mode... well two things. One they won't ever honor any warranty on the phone anymore (and they will give the phone back to you), but two... if they can get it in download mode have them leave it like that and rush back home - and then you're back in business
Kind of a win-win...
anactoraaron said:
Well I doubt they can do that at the store (I don't have any confidence in the salespeople's tech ability there lol), so if you are under warranty just tell them that when you unplugged it this morning it was like that :laugh:
If it doesn't vibrate when plugged in and no battery installed then it sounds like a hard brick.
I think they do the manufacturer warranty as an exchange on the spot, so even if they do figure it out eventually you should be good.
But it would suck if they can get it into download mode at the store... better try numerous usb ports (even switch computers to be sure!) and cables to be sure Also wouldn't hurt to leave the battery out overnight and try again. If they get it in download mode... well two things. One they won't ever honor any warranty on the phone anymore (and they will give the phone back to you), but two... if they can get it in download mode have them leave it like that and rush back home - and then you're back in business
Kind of a win-win...
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Click to collapse
I got a replacement going from T-Mobile, they just sent out the new phone today, but I'm confused do I send them my broken one right now? or wait till the new one comes?
They should have explained everything on the phone, they will send you a box to return it in . And if they find out that it has been rooted and modded , you could be charged the full price for the phone. Every time I sent the phone back I've always read it back to stock if yours was bricked hopefully they won't notice
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Hi.
This phone was working perfectly and I left it to go away to another country so it must have discharged it's battery.
When I got back it would not turn on. Even after charging for a day, it will not turn on.
When I have the charging cable connected, it goes to Google Logo Screen and it loops (restarts over and over again)
There is no error message.
Picture is attached so please let me know what to do. It was a gift so no receipt to claim warranty.
Thanks for any help in advance.
joongpark said:
Hi.
This phone was working perfectly and I left it to go away to another country so it must have discharged it's battery.
When I got back it would not turn on. Even after charging for a day, it will not turn on.
When I have the charging cable connected, it goes to Google Logo Screen and it loops (restarts over and over again)
There is no error message.
Picture is attached so please let me know what to do. It was a gift so no receipt to claim warranty.
Thanks for any help in advance.
Click to expand...
Click to collapse
Try booting into stock recovery and clearing cache, reboot.
If that doesn't work then you'll have to unlock the bootloader (which wipes data) and try flashing the factory images. A guide for that can be found in the first link of my signature.
Lethargy said:
Try booting into stock recovery and clearing cache, reboot.
If that doesn't work then you'll have to unlock the bootloader (which wipes data) and try flashing the factory images. A guide for that can be found in the first link of my signature.
Click to expand...
Click to collapse
Thanks for the help...I am not sure If I am able to get into recovery more. Last time I tried, I was not able to.
Let you know once I try it.
Thanks.
Lethargy said:
Try booting into stock recovery and clearing cache, reboot.
If that doesn't work then you'll have to unlock the bootloader (which wipes data) and try flashing the factory images. A guide for that can be found in the first link of my signature.
Click to expand...
Click to collapse
I just tested and I am not able to get into recovery more...I am not sure what that mean. Should I connect Nexus to computer and see if it's recognized by computer and try to reload stock ROM?
Phone was never unlocked or flashed...it was in the same state as it was bought.
Can this be hardware problem? I saw some reports of similar thing happening with power button problem or other hardware problems.
joongpark said:
I just tested and I am not able to get into recovery more...I am not sure what that mean. Should I connect Nexus to computer and see if it's recognized by computer and try to reload stock ROM?
Phone was never unlocked or flashed...it was in the same state as it was bought.
Can this be hardware problem? I saw some reports of similar thing happening with power button problem or other hardware problems.
Click to expand...
Click to collapse
did you go into the bootloader, choose recovery, and it went to an android laying on its back?
This is the weirdest things...Spent days and days trying to bring it back to life and it would just reboot after GOOGLE logo. There was no way to get into recovery more.
I was looking around and someone said that tapping hard behind the power button with finger might bring it back and it did...so crazy. No matter what, I am a happy camper.
If you have tried everything, just try it...it behind power button and it might wake up the android that's been sleeping.
joongpark said:
This is the weirdest things...Spent days and days trying to bring it back to life and it would just reboot after GOOGLE logo. There was no way to get into recovery more.
I was looking around and someone said that tapping hard behind the power button with finger might bring it back and it did...so crazy. No matter what, I am a happy camper.
If you have tried everything, just try it...it behind power button and it might wake up the android that's been sleeping.
Click to expand...
Click to collapse
Can u explain how did u do that .what do u mean by behind the power button
I have the option to buy this device from a guy who has this problem and i have said to him to try the tips but not working. Computer does not see the device yet and thats logic since it just goes for 2-3 sec in bootloader he told me. Is this the power buttion failure or can it be fixed with nexus toolkit?
Price is €50 because of that and little damaged glass but i doubt if i can let it boot normal again.
So I guess i followed an outdated tutorial! My phone ever since the ota update months ago destroyed my battery life felt sluggish and constant reboots. Today i followed a tutorial to install rom manager to install clockwork mod recovery so I can delete dalvik cache. On reboot i get "System software not authorized by Verizon Wireless has been found on your phone.”
So now after I realized that the bootloader is locked,
1) Is there a way I can get my phone to work again.
2) But MOST importantly, did I completely screw up and lost any of my pictures saved on the phone?
I'm posting here because everything I look up online is either outdated or I am afraid to break things more. So I would like someone to help me.
Thanks.
P.S. Im pretty sure I had the newest OTA which is 4.4 i think. And the phone was Rooted with towelroot. I can also boot into downloading mode.
Update: Ok so I pressed down + home + power to download mode but this time I pressed Down to cancel and the phone booted to my homescreen. I'm kind of scared to never ever restart my phone. Is my data safe? why booting this way work?
Thank you.
kongol said:
So I guess i followed an outdated tutorial! My phone ever since the ota update months ago destroyed my battery life felt sluggish and constant reboots. Today i followed a tutorial to install rom manager to install clockwork mod recovery so I can delete dalvik cache. On reboot i get "System software not authorized by Verizon Wireless has been found on your phone.”
So now after I realized that the bootloader is locked,
1) Is there a way I can get my phone to work again.
2) But MOST importantly, did I completely screw up and lost any of my pictures saved on the phone?
I'm posting here because everything I look up online is either outdated or I am afraid to break things more. So I would like someone to help me.
Thanks.
P.S. Im pretty sure I had the newest OTA which is 4.4 i think. And the phone was Rooted with towelroot. I can also boot into downloading mode.
Update: Ok so I pressed down + home + power to download mode but this time I pressed Down to cancel and the phone booted to my homescreen. I'm kind of scared to never ever restart my phone. Is my data safe? why booting this way work?
Thank you.
Click to expand...
Click to collapse
On the newest kk OTA you can't run a custom recovery other than safestrap. Unsure if your data is safe at this point since you've created a soft brick
Sent from my Nexus 5
well I don't think this is a soft brick since now I can boot like normal. If I shut off the phone and restart it it boots fine. The only thing now is if i press home +power +up i get that message. So not sure how to delete the recovery and undo what i did.
kongol said:
well I don't think this is a soft brick since now I can boot like normal. If I shut off the phone and restart it it boots fine. The only thing now is if i press home +power +up i get that message. So not sure how to delete the recovery and undo what i did.
Click to expand...
Click to collapse
You will have to Odin back to stock that's basically your only choice. And if it was a hard brick your phone wouldn't work at all
Sent from my Nexus 5
Thanks bro. I'll leave it like this until I have time to do a backup. I need a new phone anyways because of the battery drain. Is there a method or app you recommend to do a back up
kongol said:
Thanks bro. I'll leave it like this until I have time to do a backup. I need a new phone anyways because of the battery drain. Is there a method or app you recommend to do a back up
Click to expand...
Click to collapse
If you can get into recovery and make a backup it's worth a shot. And yea I understand what you mean about battery drain. I love my S3 and I will probably never get rid of it. Try to get into recovery if you can and if not we will go from there
Sent from my Nexus 5