Boot loop issue - i9003 kp2 - Samsung Galaxy SL i9003

Hi,
I am facing an issue with latest release 2.3.6 from past 4 nights. Every morning when i wakes up i can see boot samsung logo in my phone and it keeps on restarting automatically afterwards when i remove the battery and power it on again whole data is wiped out including contacts messages mails but applications remains only. I have tried reinstalling the firmware its same.
Please advice.

gugnani said:
Hi,
I am facing an issue with latest release 2.3.6 from past 4 nights. Every morning when i wakes up i can see boot samsung logo in my phone and it keeps on restarting automatically afterwards when i remove the battery and power it on again whole data is wiped out including contacts messages mails but applications remains only. I have tried reinstalling the firmware its same.
Please advice.
Click to expand...
Click to collapse
flash xxkpe firmware first then ddkp2

gugnani said:
Hi,
I am facing an issue with latest release 2.3.6 from past 4 nights. Every morning when i wakes up i can see boot samsung logo in my phone and it keeps on restarting automatically afterwards when i remove the battery and power it on again whole data is wiped out including contacts messages mails but applications remains only. I have tried reinstalling the firmware its same.
Please advice.
Click to expand...
Click to collapse
1. Flash with pit file alone of xxkpe with re-partition checked.
2. Then click on reset button in odin.
3. Then enter the mobile again in download mode.
4. Select four files pda, modem, csc, bootloader with re-partition unchecked and flash it.
5. Flash xxkpe once more.
6. Flash with ddkp2.
7. Wipe cache and factory reset.
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5

Most easier way is to factory reset before flashing a new rom. Remember wipe davick cache, after u flash too.
Sent from my GT-I9003 using xda premium

thomas4147 said:
Most easier way is to factory reset before flashing a new rom. Remember wipe davick cache, after u flash too.
Sent from my GT-I9003 using xda premium
Click to expand...
Click to collapse
But you can see that after flashing a new rom it automatically factory resets, the time between the flashing done and the phone boots i.e. some process occur in phone u can see that automatically factory resetting
got new galaxy i9003 on replacement.....
ddkp2/ext4/cwm 5

I was facing this same problem, not only with kp2 but even kpq bone stock with no root. I guess it's a hardware fault as even a full fresh install doesn't fix it.So my advice is to give it to the service center and let them replace the board. That's what they're doing to my phone, will get it in 2 days...

Issue Resolved
Thanks Everyone for the suggestions, Finally I have got my motherboard replaced. Its working fine now.
Thank you so much.

gugnani said:
Thanks Everyone for the suggestions, Finally I have got my motherboard replaced. Its working fine now.
Thank you so much.
Click to expand...
Click to collapse
Hi guy there are many members with this issue I was one of them I got my phone replaced
this is hardware failier sumsung should declare that

dr-PHP said:
Hi guy there are many members with this issue I was one of them I got my phone replaced
this is hardware failier sumsung should declare that
Click to expand...
Click to collapse
Yes its unacceptable that so many phones are failing at roughly about the same time... those whose phones are still running fine do run a risk of this happening to them too!

mzone1510, gugnani and dr-PHP,
I am facing the same issue with my GT-i9003 since last month... been to service centers here in Bangalore multiple times but these guys are clueless. They kept it under observation for more than 10 days in these 4 visits and promised to fix it. They dont agree to this being a hardware issue and insist that there is software fix which they are not able to explain or convince me so far.
I contacted the Samsung support and they got back to me. Yesterday they asked me to again submit my cellphone to the same service center and promised that they would fix it. I am really confused as to what steps to take now to get my phone fixed as only a month left for the warranty to expire. If this is an hardware issue, how do I get it replaced? Please advise.
Thanks,
Shyam

it may be boot loop..flash i9003 with ddkp3 and clear cache / do factory data reset... dont forget to backup

shyamb said:
mzone1510, gugnani and dr-PHP,
I am facing the same issue with my GT-i9003 since last month... been to service centers here in Bangalore multiple times but these guys are clueless. They kept it under observation for more than 10 days in these 4 visits and promised to fix it. They dont agree to this being a hardware issue and insist that there is software fix which they are not able to explain or convince me so far.
I contacted the Samsung support and they got back to me. Yesterday they asked me to again submit my cellphone to the same service center and promised that they would fix it. I am really confused as to what steps to take now to get my phone fixed as only a month left for the warranty to expire. If this is an hardware issue, how do I get it replaced? Please advise.
Thanks,
Shyam
Click to expand...
Click to collapse
Continously mail and call the customer support and say them that it has been more than 3 times the service center cant fix the problem and ask them and force them to replace the handset... i had a similar another problem and gave it two times and recieved it without repairing the fault.. atlast i fired on them and they replaced with a brand nrw mobile.... say them that you are going to complaint the customer court...
send from gt-i9003 using android keyboard

I am facing the same problem too,
Then i send to service center and they change a new PCB(motherboard?), then this problem solved.
Now new problem arise, GPS totally no working.

Thanks Guys!. Finally they have agreed to offer a refund for the phone!

can i have the link for kd3?

hi , i am having galaxy sl i9003, and all was going good until came to newzealand and? updated my cell by official FW by kies. when i did that the cell restart by by it self and it stucks in the boot lood and when i saw the loop i remove battery and after that i starts it again what i see is my phone is formated no contacts no messages.thats not all after that as i had no choice to go for? unofficial FW i tried some FW from every were. read so many forums and tried on my phone but didnt worked but what i came to know is my internal sd is broken thats the problem. i read one solution which contains root the phone and tried it and ended up having one more addition in my problems now it doesnt even starts its just stucks in boot loop no matter what ever i do. i can go to download mode and recovery mode thats all nothing else . i hope you here can help me out plz!!!

Dharmik111120 said:
hi , i am having galaxy sl i9003, and all was going good until came to newzealand and? updated my cell by official FW by kies. when i did that the cell restart by by it self and it stucks in the boot lood and when i saw the loop i remove battery and after that i starts it again what i see is my phone is formated no contacts no messages.thats not all after that as i had no choice to go for? unofficial FW i tried some FW from every were. read so many forums and tried on my phone but didnt worked but what i came to know is my internal sd is broken thats the problem. i read one solution which contains root the phone and tried it and ended up having one more addition in my problems now it doesnt even starts its just stucks in boot loop no matter what ever i do. i can go to download mode and recovery mode thats all nothing else . i hope you here can help me out plz!!!
Click to expand...
Click to collapse
If you can go into download mode just flash xxkpe then flash yiur desired firmware.The whole guide is given in development section.As for the restart problem.If your phone restarts and factory resets(all contacts and msgs lost) frequently then its tge problem of motgerboard.in which case there is no solution other than going to samsung service centre.
Sent from my GT-I9003 using XDA

devilhell007 said:
If you can go into download mode just flash xxkpe then flash yiur desired firmware.The whole guide is given in development section.As for the restart problem.If your phone restarts and factory resets(all contacts and msgs lost) frequently then its tge problem of motgerboard.in which case there is no solution other than going to samsung service centre.
Sent from my GT-I9003 using XDA
Click to expand...
Click to collapse
i flashed with kpe but the same result didnt helped? any other solution?

Dharmik111120 said:
i flashed with kpe but the same result didnt helped? any other solution?
Click to expand...
Click to collapse
i had the same problem but i've never had a restart problem... as the other members say you must go to a samsung center

ANYONE WITH THE SAME PROBLEM YOU MUST READ THIS
Hey guys, i had exactly the same problems on my phone... only my phone reboots when i leave the phone in idle for 2 weeks before completely bootlooping on the bootlogo. at first i thought it was just a software problem and i could fix it by reflashing to stock. it took one more week before doing so since i didnt have a new laptop then. but when i got my laptop, i immediately flashed to stock but the rebooting still exists. i want to tell you guys, if it still reboots even if you flash to stock, IT IS NO LONGER A SOFTWARE/FIRMWARE PROBLEM! it is a hardware defect between the motherboard and the internal sd (usb storage). if you have this problem, bring it immediately to a service center for a motherboard fix/change. the cause of the problem is by putting the phone on your jeans/shorts' pocket (specially if its slim fit/ or tight) the phone bends and then it'll break the motherboard... also an unusual cause of the promblem is that when you have an external sd exceeding 8gigabytes. yes i too am suprised. i found this out when the technician asked me how much gig my ext. sd has. they say that it is adviseable and reccomended to have a 4gig ext. sd or lower. anything else higher could damage the phone.
my thread of the same problem on the link below:
http://forum.xda-developers.com/showthread.php?t=1603995

Related

[Q] stuck at AT&A after flashed clean rom with odin, weird!!!

Hello,
I have weird problem with my Samsung captivate.
I install a new rom on my device and it work well for several hours but than it suddenly stop to work.
After a reset my device get stuck on the at&t screen.
I entered the download mode and flashed clean rom with odin (and check the Master Clear option).
But it still get stuck on the at&t screen.
Is this can be hardware problem?
Is there any way to get the log file from the boot to find out what is the problem?
Double post
Sent from my GT-I9000 using XDA Premium App
matsog said:
Hello,
I have weird problem with my Samsung captivate.
I install a new rom on my device and it work well for several hours but than it suddenly stop to work.
After a reset my device get stuck on the at&t screen.
I entered the download mode and flashed clean rom with odin (and check the Master Clear option).
But it still get stuck on the at&t screen.
Is this can be hardware problem?
Is there any way to get the log file from the boot to find out what is the problem?
Click to expand...
Click to collapse
If you can get in recovery, do a factory reset.
Also, you can reflash with Odin3 one click downloader. If you get the AT&T boot loop again, remove the battery, wait 5min.. and turn back on your phone.
Don't forget that after a flash it can take quite a while before the phone boots up as it has to rebuild his dalvik cache.
You can use UART to get the information.
Here's my setup. This is still a work in progress.
adam, i got some stuff to make those connectors but i think it's gonna have to wait till after finals. just a couple weeks and ill let you know if i have any luck.
the .008" endmills i need are $24 each, god forbid i break one! i can try a .010"endmill to keep the cost down(i found .010" endmills for about $10 from a different supplier). but then the contacts will be .005-.006" wide not .008" and are more likely to break and pull off the board in the process. im gonna try something else first, maybe it can still be done chemically if i'm carefull.
then you should have what you need to jtag the phone so you can test this more fully.
Dani, this is not the right topic, however thank you.

Abnormal Behaviour in Galaxy R

Hi,
I've gt some problem in ma fone.I am facing this issue from yesterday.
The issue is that the fone shutdowns abnormally
First time when i faced the issue, i was only using whatsapp from 2-3 hrs.. and all of a sudden it went black..shutdown
Even after restarting the fone, the same thing was happening..
after 2-3 attempts, it began to function properly
Second time was today, while listening to music.
After 3-4 attempts, it began to work properly.
First i thought that it mite be due to overheating. bt even after removing the battery for a while, it didn't solve d prob.
Now its 30days from d day i had purchased dis fone from letsbuy. i have 45day replacement guarantee from letsbuy.
I have a Question to u ppl, is dis genuine issue in android/Galaxt R ??
shall i replace dis fone and ask for Refund (Dnt feel like giving d fone)
Particularly d issue occurs at start-up process, i.e 'Media Scanner Running, Usb Storage ...etc'
Moreover m Using Stock Rom 2.3.5 with 8gb external_sd_card
and sd_card is 1-1.4GB free
vipul12389mehta said:
Hi,
I've gt some problem in ma fone.I am facing this issue from yesterday.
The issue is that the fone shutdowns abnormally
First time when i faced the issue, i was only using whatsapp from 2-3 hrs.. and all of a sudden it went black..shutdown
Even after restarting the fone, the same thing was happening..
after 2-3 attempts, it began to function properly
Second time was today, while listening to music.
After 3-4 attempts, it began to work properly.
First i thought that it mite be due to overheating. bt even after removing the battery for a while, it didn't solve d prob.
Now its 30days from d day i had purchased dis fone from letsbuy. i have 45day replacement guarantee from letsbuy.
I have a Question to u ppl, is dis genuine issue in android/Galaxt R ??
shall i replace dis fone and ask for Refund (Dnt feel like giving d fone)
Particularly d issue occurs at start-up process, i.e 'Media Scanner Running, Usb Storage ...etc'
Moreover m Using Stock Rom 2.3.5 with 8gb external_sd_card
and sd_card is 1-1.4GB free
Click to expand...
Click to collapse
similar thing happened to me also can you check the battery status was it the same as attached screen shot when u start ur mobile battery dropped more than 20 to 30 %.
vipul12389mehta said:
Hi,
I've gt some problem in ma fone.I am facing this issue from yesterday.
The issue is that the fone shutdowns abnormally
First time when i faced the issue, i was only using whatsapp from 2-3 hrs.. and all of a sudden it went black..shutdown
Even after restarting the fone, the same thing was happening..
after 2-3 attempts, it began to function properly
Second time was today, while listening to music.
After 3-4 attempts, it began to work properly.
First i thought that it mite be due to overheating. bt even after removing the battery for a while, it didn't solve d prob.
Now its 30days from d day i had purchased dis fone from letsbuy. i have 45day replacement guarantee from letsbuy.
I have a Question to u ppl, is dis genuine issue in android/Galaxt R ??
shall i replace dis fone and ask for Refund (Dnt feel like giving d fone)
Particularly d issue occurs at start-up process, i.e 'Media Scanner Running, Usb Storage ...etc'
Moreover m Using Stock Rom 2.3.5 with 8gb external_sd_card
and sd_card is 1-1.4GB free
Click to expand...
Click to collapse
How about flashing the stock ROM once again and clearing the cache by going into recovery ?
'cooleagle' said:
How about flashing the stock ROM once again and clearing the cache by going into recovery ?
Click to expand...
Click to collapse
That would:
1. Void Warranty ?
2. Take Time
I want to confirm asap.
I can factory reset the phone, at least.
mj.vikram said:
similar thing happened to me also can you check the battery status was it the same as attached screen shot when u start ur mobile battery dropped more than 20 to 30 %.
Click to expand...
Click to collapse
Well, i dont see a major drop in ma battery usage. Its pretty normal. I had charged d fone in morn up to 80%. After n hour of usage, i faced this prob. Uptill now i.e. upto 4hrs from prob, its working fine.
vipul12389mehta said:
Hi,
I've gt some problem in ma fone.I am facing this issue from yesterday.
The issue is that the fone shutdowns abnormally
First time when i faced the issue, i was only using whatsapp from 2-3 hrs.. and all of a sudden it went black..shutdown
Even after restarting the fone, the same thing was happening..
after 2-3 attempts, it began to function properly
Second time was today, while listening to music.
After 3-4 attempts, it began to work properly.
First i thought that it mite be due to overheating. bt even after removing the battery for a while, it didn't solve d prob.
Now its 30days from d day i had purchased dis fone from letsbuy. i have 45day replacement guarantee from letsbuy.
I have a Question to u ppl, is dis genuine issue in android/Galaxt R ??
shall i replace dis fone and ask for Refund (Dnt feel like giving d fone)
Particularly d issue occurs at start-up process, i.e 'Media Scanner Running, Usb Storage ...etc'
Moreover m Using Stock Rom 2.3.5 with 8gb external_sd_card
and sd_card is 1-1.4GB free
Click to expand...
Click to collapse
first try to factry reset your phone..
from settings - privecy !!
if it didnt help then re flash stock rom of ur country...
and flashing ur stock rom doent voids your warrenty unless u flash any kernal or root ur fone....
akshatsourav said:
first try to factry reset your phone..
from settings - privecy !!
if it didnt help then re flash stock rom of ur country...
and flashing ur stock rom doent voids your warrenty unless u flash any kernal or root ur fone....
Click to expand...
Click to collapse
I am new to flashing ROM and all...
Can you post any reference link from this site ?? that would be much helpful
Update: uptil nw i.e. after 12hrs of usage, no problems faced...!!
vipul12389mehta said:
I am new to flashing ROM and all...
Can you post any reference link from this site ?? that would be much helpful
Update: uptil nw i.e. after 12hrs of usage, no problems faced...!!
Click to expand...
Click to collapse
den njoy with your galqxy r...
vipul12389mehta said:
I am new to flashing ROM and all...
Can you post any reference link from this site ?? that would be much helpful
Update: uptil nw i.e. after 12hrs of usage, no problems faced...!!
Click to expand...
Click to collapse
That's good !
But if it starts to act up once again the first try a Factory Reset along with clearing the cache it might help.
'cooleagle' said:
That's good !
But if it starts to act up once again the first try a Factory Reset along with clearing the cache it might help.
Click to expand...
Click to collapse
i did factory rest and how can we clear the cache, i am on stock ROM with out rooting.
mj.vikram said:
i did factory rest and how can we clear the cache, i am on stock ROM with out rooting.
Click to expand...
Click to collapse
So you are also in the same boat ?
Here's what you need to do. . .
1. Switch of the mobile completely.
2. Hold POWER + HOME + VOLUMEUP at once to go into recovery mode.
Now select wipe cache and you are done.
Hope this helps.
'cooleagle' said:
So you are also in the same boat ?
Here's what you need to do. . .
1. Switch of the mobile completely.
2. Hold POWER + HOME + VOLUMEUP at once to go into recovery mode.
Click to expand...
Click to collapse
That's the way to enter apx mode. To enter recovery you must: 1) hold POWER untill splash screen, 2) release POWER and press VOLUME UP + HOME until you see "booting android recovery"
Sent from my GT-I9103 using xda premium
m.kochan10 said:
That's the way to enter apx mode. To enter recovery you must: 1) hold POWER untill splash screen, 2) release POWER and press VOLUME UP + HOME until you see "booting android recovery"
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
Cooleagle & m.kochan10 thanks you for replying, I’ve done factory reset and cleared the cache, hope this will solve my problem..
m.kochan10 said:
That's the way to enter apx mode. To enter recovery you must: 1) hold POWER untill splash screen, 2) release POWER and press VOLUME UP + HOME until you see "booting android recovery"
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
Oops my bad ! Shouldn't have put the + in between Home & Power.
It completely changed its meaning.
yepp one little "+" that makes a huge difference
Guys, check this last/recent review on flipkart titled "bad phone", he has mentioned that his phone wouldn't power up with SIM inserted, is it the same issue people are facing, when R dies off, or refuses to boot?? It is a very weird issue. Well, atleast this would help someone to restore to stock and take it back to CC. But, I don't know how can they have such a hardware issue... Hmm!
Here is the link: http://www.flipkart.com/samsung-gal...H?pid=MOBD2WHYV4XMB2NF&sort_order=most-recent
coolcorner said:
Guys, check this last/recent review on flipkart titled "bad phone", he has mentioned that his phone wouldn't power up with SIM inserted, is it the same issue people are facing, when R dies off, or refuses to boot?? It is a very weird issue. Well, atleast this would help someone to restore to stock and take it back to CC. But, I don't know how can they have such a hardware issue... Hmm!
Here is the link: http://www.flipkart.com/samsung-gal...H?pid=MOBD2WHYV4XMB2NF&sort_order=most-recent
Click to expand...
Click to collapse
mine was similar kind of issue but when i remove my SIM card and start the mobile it will start, after starting i will put my SIM card back i will work fine this happened twice for me and i did the same thing, yesterday i did factory reset and cleared the cache and until now i haven't faced any problem need to see if it occurs again i will take to customer care.
mj.vikram said:
mine was similar kind of issue but when i remove my SIM card and start the mobile it will start, after starting i will put my SIM card back i will work fine this happened twice for me and i did the same thing, yesterday i did factory reset and cleared the cache and until now i haven't faced any problem need to see if it occurs again i will take to customer care.
Click to expand...
Click to collapse
Hmmm nice...if u aint facing the issue
I still wonder what could be root cause of this error ??
Does a factory rest erase all the msg ?? i m still facing the issue, havent done any thin wid it..s i dont get time on weekdays..
surely wld do 2day/2mrw..!!
vipul12389mehta said:
Hmmm nice...if u aint facing the issue
I still wonder what could be root cause of this error ??
Does a factory rest erase all the msg ?? i m still facing the issue, havent done any thin wid it..s i dont get time on weekdays..
surely wld do 2day/2mrw..!!
Click to expand...
Click to collapse
yes it clears everything, so better to take back up before doing this with the help of KIES, after factory reset i've formatted my SD card and cleared cache also..
mj.vikram said:
yes it clears everything, so better to take back up before doing this with the help of KIES, after factory reset i've formatted my SD card and cleared cache also..
Click to expand...
Click to collapse
Hmmm thanks for the reply..
But do reply if u still face the issue

[Q] Settings app crashes without root.

hello.
i have a samsung galaxy fit which was given to me by my dad who bought it in saudi arabia.
recently,about a day ago, when i opened the settings app it crashed.i tried rebooting my phone a 1000 times but it still crashes every time i open it.
my phone is not rooted.
please help me....
your help will be largely appreciated.
and when i mean crashes, it opens the settings screen for a fraction of a second and then comes out(closes).
shamzali said:
hello.
i have a samsung galaxy fit which was given to me by my dad who bought it in saudi arabia.
recently,about a day ago, when i opened the settings app it crashed.i tried rebooting my phone a 1000 times but it still crashes every time i open it.
my phone is not rooted.
please help me....
your help will be largely appreciated.
and when i mean crashes, it opens the settings screen for a fraction of a second and then comes out(closes).
Click to expand...
Click to collapse
Try install official ROM via ODIN. On this page find an appropriate ROM for your area.
http://www.sammobile.com/firmware/
Here you have some instructions, and you it also may use for the latest official ROM.
http://waptoday.info/2011/10/s5670j...firmware-update-for-samsung-galaxy-fit-s5670/
y not try seeing if other people also have similar problems and try factory resetting ur phone
i did but could not find anybody else encountering the same problem
Try doin what zmsis suggested ..
Sent from my GT-S5670 using xda premium
stuff like this sometimes happen due to some rogue app installed on ur phone but it is difficult to see which one.
try uninstalling each app in the reverse order u installed it, and one by one keep checking if settings work
if this dosent work for u i would recommend a factory reset
power off ur phone and enter recovery mode by pressing power button + home button
over there select factory reset
best of luck
I will also suggest you to do all that is said above. But if ur still not finding any solution then...simple,go to the service center.

[Q] Galaxy Ace 2 does not boot at all after firmware flash

Hi, I am new at this forum and i would like to ask you the following question.
recently i bought a samsung galaxy ace 2 phone and today i decided to try a custom ROM with, being a Linux geek for years...
So i chose Kyrillos Rom for my phone and after several failures i got to understand that before i try to load the custom ROM i had to upgrade my firmware and kernel as described here :http://forum.xda-developers.com/showthread.php?t=1955679
So i used Odin tool , and tried to flash the new firmware as described here :http://forum.xda-developers.com/showthread.php?t=2118119,before proceeding to kernel flash.
Everything went smooth , Odin showed 'pass' indication and my phone after the procedure tried to reboot...and never woke up...
From then i cannot boot my phone at all, i mean neither in usual mode by pressing the power button nor in recovery or download mode. It does not respond to any of those, the screen and the buttons are completely black no matter how many seconds i press them
When i started the procedure my battery level was at 70% and just to be sure i connected it to USB port so as not to empty the battery during the procedure..Now that i connected it to its' charger it does not show the charging indicator
Any ideas as to what happened and how i can fix my problem?
Thank you in advance and keep up the good job!!!
seems motherboard is dead u need to get it replaced anyway did u follow the odin guide carefully cause it seems not
Blackwolf10 said:
seems motherboard is dead u need to get it replaced anyway did u follow the odin guide carefully cause it seems not
Click to expand...
Click to collapse
It seems that i followed the exact directions in the posts mentioned, but my phone is I8160P and not I8160 something that i had not noticed up until tonight,so i think that it has something to do with this, even though i cannot understand how my motherboard died because of the firmware upgrade even thw firmware is made for another model...
VisagenNoir said:
It seems that i followed the exact directions in the posts mentioned, but my phone is I8160P and not I8160 something that i had not noticed up until tonight,so i think that it has something to do with this, even though i cannot understand how my motherboard died because of the firmware upgrade even thw firmware is made for another model...
Click to expand...
Click to collapse
it does have everything to do with that but it seems more like a hardbrick to me so does the phone charge or have u tried a lot of times to boot it or maybe pull the battery out for 5 min then put it back in and try to go to recovery or download if none of these stuff work then i think its dead
Blackwolf10 said:
it does have everything to do with that but it seems more like a hardbrick to me so does the phone charge or have u tried a lot of times to boot it or maybe pull the battery out for 5 min then put it back in and try to go to recovery or download if none of these stuff work then i think its dead
Click to expand...
Click to collapse
Yes i tried both normal boot pressing the power button and recovery - download modes and it did not power on in any of those cases. Also i tried pulling out the battery for 5 - 10 minutes and it did not power on afterwards either.Is this something that happens often because it seems really strange to me. If it has nothing to do with the firmware upgrade and it is a hardware issue then ok, i can sent it to repair it but if i have already lost the warranty due to root and firmware - custom recovery etc.. then what exactly do i have to do..
VisagenNoir said:
Yes i tried both normal boot pressing the power button and recovery - download modes and it did not power on in any of those cases. Also i tried pulling out the battery for 5 - 10 minutes and it did not power on afterwards either.Is this something that happens often because it seems really strange to me. If it has nothing to do with the firmware upgrade and it is a hardware issue then ok, i can sent it to repair it but if i have already lost the warranty due to root and firmware - custom recovery etc.. them what exactly to i have to do..
Click to expand...
Click to collapse
i don't think they will know since the phone won't boot up at all they know by going to download so give it a try and take it to a service and if ur in europe rooting does not affect ur warranty hope this helps

Samsung Galaxy Tab 2 (10.1) won't shut down after the latest firmware update

Hi. I hope this is the correct forum. My Samsung Galaxy Tab 2 (10.1) won't shut down after the latest firmware update. I believe I had 4.2.1 and now I have 4.2.2. My device name is is GT-P5113. I plugged the Tab into my computer and Kies opened automatically. It said there was an update for my device so I updated.
All seems to be ok, but now when I choose to "shut down" the tablet shuts down and then cycles back on as if I had just pressed the power button to turn it back on.
I guess it could be worse - it could be refusing to turn on.
Is there a fix for this? Anybody else had this problem?
It is not rooted and I don't really want to do so.
Thanks in advance for any help!
I think u could wipe cache in stock recovery I would do that and see if that fixes it. Hold down vol up and power at the same time till the device reboots into recovery. Dunno how it is on the bigger ones but on the 7" I have to keeo holding the buttons for a second longer after the samsung gtab2 logo comes on to boot in to recovery.
Remember u dont want to factory reset just wipe cache
Sent from my GT-P3113 using xda app-developers app
wipe cache
Thank you for the reply. I tried that and got an "error". I was able to get to recovery mode and choose "wipe cache". It begins and I get an error message.
mymeatb18 said:
I think u could wipe cache in stock recovery I would do that and see if that fixes it. Hold down vol up and power at the same time till the device reboots into recovery. Dunno how it is on the bigger ones but on the 7" I have to keeo holding the buttons for a second longer after the samsung gtab2 logo comes on to boot in to recovery.
Remember u dont want to factory reset just wipe cache
Sent from my GT-P3113 using xda app-developers app
Click to expand...
Click to collapse
beezerhale said:
Thank you for the reply. I tried that and got an "error". I was able to get to recovery mode and choose "wipe cache". It begins and I get an error message.
Click to expand...
Click to collapse
What type of error?? :cyclops:
error
It just read "error" and a image of the little android on it's back.
mythi said:
What type of error?? :cyclops:
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Click to collapse
beezerhale said:
It just read "error" and a image of the little android on it's back.
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Click to collapse
can you take a picture of it ??
mythi said:
What type of error?? :cyclops:
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Click to collapse
mythi said:
can you take a picture of it ??
Click to expand...
Click to collapse
I just uploaded 4 pics to a section of a website that I already have running.
Here is the link:
http://6thgraderocks.wix.com/galazyerror
The images show the end process of updating through Kies (I screen captured), the current tab info, the recovery screen and the error I get when I try to erase cache. Keep in mind, I am able to reboot and my tablet comes on like normal - no issues except when I try to turn it off - it comes right back on.
beezerhale said:
I just uploaded 4 pics to a section of a website that I already have running.
Here is the link:
http://6thgraderocks.wix.com/galazyerror
The images show the end process of updating through Kies (I screen captured), the current tab info, the recovery screen and the error I get when I try to erase cache. Keep in mind, I am able to reboot and my tablet comes on like normal - no issues except when I try to turn it off - it comes right back on.
Click to expand...
Click to collapse
Did you try flashing pit?? did you flash jb bootloader ?? did your device be rooted before flash ?? were you on cm/aokp/pac/slim/etc ??? if yes whic h build did you flash black hawk next kernel ?? <--- may be it what caused it ---> did you try to downgrade to 4.0.3/4.0.4/4.1.2 if yes what happened what did you flash before going to stock rom like mod and etc ???? hope you answer these questions !!
also try this
enable usb debugging
turn off your tab fully
connect tab to pc pull a logcat dsmg ksmg and post them as txt or pastbin
does your tab stuck in recovery loop like rebooting always to recovery sometimes until you compeletly shut down the tab?
if it is under warranty return it to SAMMY TO FIX IT IT IS THEIR FAULT !!
i think it is not hard ware related don't worry !!
This tab is not rooted or tampered with at all. I have no desire to do so.
mythi said:
Did you try flashing pit?? did you flash jb bootloader ?? did your device be rooted before flash ?? were you on cm/aokp/pac/slim/etc ??? if yes whic h build did you flash black hawk next kernel ?? <--- may be it what caused it ---> did you try to downgrade to 4.0.3/4.0.4/4.1.2 if yes what happened what did you flash before going to stock rom like mod and etc ???? hope you answer these questions !!
also try this
enable usb debugging
turn off your tab fully
connect tab to pc pull a logcat dsmg ksmg and post them as txt or pastbin
does your tab stuck in recovery loop like rebooting always to recovery sometimes until you compeletly shut down the tab?
if it is under warranty return it to SAMMY TO FIX IT IT IS THEIR FAULT !!
i think it is not hard ware related don't worry !!
Click to expand...
Click to collapse
I have the exact same problem with BOTH my Galaxy Tab 2 10.1 (Wi-Fi only) It's a software problem for sure...
Also flashing back to 4.1.1 or lower will eliminate the problem
Sent from my GT-P5113 using xda app-developers app
I know I could probably do that (flash back) myself, but I just don't want to. I have bricked a Kindle Fire before while trying to make it do what I wanted it to. I don't want to mess with this Galaxy - it does exactly what I want it to --- surf the web, Netflix/Hulu, and comic books - I'm not too complicated!
I spoke with Samsung yesterday and they said to try a hard reset. That did not work. I spoke with another rep this morning and they are going to repair or replace it for me. He sent a shipping label to my email. This was a gift and I have no receipt. I am VERY pleased with the service from Samsung.
SebasC said:
Also flashing back to 4.1.1 or lower will eliminate the problem
Sent from my GT-P5113 using xda app-developers app
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Click to collapse
So you're going to replace a perfectly good product with a software mistake? I've two tablets, unrooted, 4.2.2 with the same problem... Your better off waiting for a fix..
Why shoukd he feel burdened for something he had no control over. Samsung sent the update, iys not his fault its not doing what it should. If he wants to return it cuz it doesnt turn off as it should he has every right to do so. At least he didnt brick it and is expecting samsung to pay for it.
Sent from my GT-P3113 using xda app-developers app
I had the same problem
Hello,
I registered here to just answer your question since I've been searching around on the internet as well for this problem. I have a Samsung Galaxy Tab 2 10.1 with version 4.2.1. I updated to version 4.2.2 and all hell broke loose. Before I get into it, I had a perfectly working tablet that never had any problems. I installed all updates through OTA or Samsung Kies. It's not rooted.
Anyway, after the update to 4.2.2 my tablet wouldn't turn on. I had to plug it into the wall outlet and then it finally turned on. After playing around with it, some of the widgets didn't work so I thought maybe I should turn it off and reboot it. When I chose "power off" it wouldn't turn off. Instead it would automatically restart. After trying several attempts it still wouldn't turn off so I contacted Samsung. They made me clear the cache and then wipe out the whole system and install a fresh copy of the software. The tablet then went black and now all that was shown on the screen was the little android bot with the error message like how yours is now. It wouldn't boot up to the main screen anymore.
So I had to return the tablet back to Samsung yesterday and they are going to attempt to fix it. It's still under warranty but I'll be pissed if I won't be able to install the new software on my tablet since I like the new updates they did for it.
Anyway, sorry for my long response but I hope this helps you out even though nothing was resolved. I'll post what happens once I get back my tablet.
Similar "Reboot after turn off" issue
I have the same "can't turn off" issue on my stock Tab 2 10.1 updated to 4.2.2 via Kies. After turning off and confirming on the screen, the tablet simply turns back on. This typically happens several times in a row before something happens and it stays off. I emailed Samsung to request support.
d86 said:
Hello,
I registered here to just answer your question since I've been searching around on the internet as well for this problem. I have a Samsung Galaxy Tab 2 10.1 with version 4.2.1. I updated to version 4.2.2 and all hell broke loose. Before I get into it, I had a perfectly working tablet that never had any problems. I installed all updates through OTA or Samsung Kies. It's not rooted.
Anyway, after the update to 4.2.2 my tablet wouldn't turn on. I had to plug it into the wall outlet and then it finally turned on. After playing around with it, some of the widgets didn't work so I thought maybe I should turn it off and reboot it. When I chose "power off" it wouldn't turn off. Instead it would automatically restart. After trying several attempts it still wouldn't turn off so I contacted Samsung. They made me clear the cache and then wipe out the whole system and install a fresh copy of the software. The tablet then went black and now all that was shown on the screen was the little android bot with the error message like how yours is now. It wouldn't boot up to the main screen anymore.
So I had to return the tablet back to Samsung yesterday and they are going to attempt to fix it. It's still under warranty but I'll be pissed if I won't be able to install the new software on my tablet since I like the new updates they did for it.
Anyway, sorry for my long response but I hope this helps you out even though nothing was resolved. I'll post what happens once I get back my tablet.
Click to expand...
Click to collapse
Reboot issues
avm1 said:
I have the same "can't turn off" issue on my stock Tab 2 10.1 updated to 4.2.2 via Kies. After turning off and confirming on the screen, the tablet simply turns back on. This typically happens several times in a row before something happens and it stays off. I emailed Samsung to request support.
Click to expand...
Click to collapse
I had a live chat with Samsung just now. It is interesting that the tech I communicated with did not know of any issue with the rebooting and there was no mention in their system that a problem even existed (so I sent a link to this page to him).
Anyway, the end result was that it I wanted to fix the problem, I would have to restore Android through KIES:
samsung.com/us/support/faq/FAQ00052690/61266/GT-P3113GRSXAR
This will delete all data and get back to Android 4.2.1
Since I have already have seen issues with KIES, I wonder if it wouldn't be easier to just use ODIN? Any suggestions from those who might have tried both?
update #1
Just wanted to give an update. Samsung sent me an email yesterday stating they "fixed" my tablet. I should be getting back my tablet by the end of this week or early next week. The receipt said that it was a "software problem" and they reinstalled new software with the latest update. I'm just wondering if it's 4.1.2(that worked fine with my tablet) or 4.2.2(which messed up my tablet)
I'll give another update once I get it in my possession.
---------- Post added at 05:33 PM ---------- Previous post was at 05:28 PM ----------
SamsungTab2User said:
I had a live chat with Samsung just now. It is interesting that the tech I communicated with did not know of any issue with the rebooting and there was no mention in their system that a problem even existed (so I sent a link to this page to him).
Anyway, the end result was that it I wanted to fix the problem, I would have to restore Android through KIES:
samsung.com/us/support/faq/FAQ00052690/61266/GT-P3113GRSXAR
This will delete all data and get back to Android 4.2.1
Since I have already have seen issues with KIES, I wonder if it wouldn't be easier to just use ODIN? Any suggestions from those who might have tried both?
Click to expand...
Click to collapse
I tried this when I chatted with Samsung and it messed up my tablet completely where as when I rebooted my tablet it would show an android robot with "error"
Plus, I don't know about you but I don't want to have 4.2.1. I want to have the 4.2.2 update on my tablet. It's a much more sleeker interface. Just the only problem is that it wouldn't shut off. I will see what happens once I have it. If 4.2.1 is on my tablet I will try again updating the software to 4.2.2.
There are some problems like boot fail or can't poweroff I've seen at some posts, they do the same things:
1.flash a 4.2.2 stock rom
2.have some problems: boot fail or can't poweroff eg..
3.boot to recovery and want to wipe the cache
4.get a error with the robot logo lie down
I found a post mentions that he've fixed this problem by using odin 3.07 flash the 4.2.2 stock rom with a matched kernel boot file.
The post is here, it's in chinese:
http://b.it168.com/thread-4690107-1-1.html
His solution is get to this site to find the 4.2.2 stock rom and matched kernel file of your device and use odin 3.07 flash them:
http://samsung-updates.com/
do it at your own risk maybe solve your problem.
Update #2
So I got my tablet today and I turned it on to see that it had android software 4.1.1. Then the software update icon popped up and I updated to 4.2.2. Then the same problem happened again like the last time. The tablet wouldn't turn off and it would automatically restart. I contacted Samsung Support again and they had me do a factory reset which then fried my tablet again. It doesn't turn on. So now I have to send it back again for a 2nd time. This time they said they may have to replace the tablet either with the same tablet or a different model tablet. But I stressed to them to make sure to update the tablet this time to 4.2.2 so they can see the problem I'm facing. We shall see next week I guess what happens.

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