SGS3 fell from the table and the screen is not working - Verizon Samsung Galaxy S III

My SGS3 fell from the computer desk (about 60cm height) , and now the screen is black and non-responsive.
The phone is covered with a MOMAX case, can't believe this happened from a fall like this..
I can still get calls and messages, but I can't see anything... The screen itself has no cracks, no scratches ,it's perfect. It just shows some green line on the top from time to time but that's it,everything else is just black...
Any idea on how to fix it?
Is the screen the problem? Will it cost me the same as a replacement of a new screen, I mean as far as I know the cost of the screen is this high cus' of the Gorilla Glass, but my glass is flawless, maybe I can replace just the 'things' behind it...?
By the way, the insurance from the store I bought this phone fro doesn't cover fallings, so it there a way for them to know that the phone fell ? There are no scratches or anything like that, so.. can I just say that it's happened suddenly by itself?
thanks.

Somnium1 said:
My SGS3 fell from the computer desk (about 60cm height) , and now to the screen is black and non responsive.
The phone is covered with a MOMAX case, can't believe this happened from a fall like this..
I can still get calls and messages, but I can't see anything... The screen itself has no cracks, no scratches ,it's perfect. It just shows some green line on the top from time to time and that's it...
Any idea on how to fix it?
Is the screen the problem? Will it cost me the same as a replacement of a new screen, I mean as far as I know the cost of the screen is this high cus' of the Gorilla Glass, but my glass is flawless, maybe I can replace just the 'things' behind it...?
By the way, the insurance from the store I bought this phone fro doesn't cover fallings, so it there a way for them to know that the phone fell ? There are no scratches or anything like that, so.. can I just say that it's happened suddenly by itself?
thanks.
Click to expand...
Click to collapse
If you're going to use your insurance, just report it lost... keep the broken phone for parts and get a whole new phone...

Somnium1 said:
My SGS3 fell from the computer desk (about 60cm height) , and now to the screen is black and non responsive.
The phone is covered with a MOMAX case, can't believe this happened from a fall like this..
I can still get calls and messages, but I can't see anything... The screen itself has no cracks, no scratches ,it's perfect. It just shows some green line on the top from time to time and that's it...
Any idea on how to fix it?
Is the screen the problem? Will it cost me the same as a replacement of a new screen, I mean as far as I know the cost of the screen is this high cus' of the Gorilla Glass, but my glass is flawless, maybe I can replace just the 'things' behind it...?
By the way, the insurance from the store I bought this phone fro doesn't cover fallings, so it there a way for them to know that the phone fell ? There are no scratches or anything like that, so.. can I just say that it's happened suddenly by itself?
thanks.
Click to expand...
Click to collapse
Yea if there are no marks on the casing just say the screen was acting up so you rebooted and thats what you got now. Should be no problem getting a replacement for such a new phone with no signs of physical damage. Good luck to you.
GALAXY Note i717 Paranoid Android Cm10 hybrid Aug28 Official PA!!!

If you dont mind opening your s3 just a tiny bit see if this connection got loose. http://youtu.be/eo93EF7rVIw?hd=1&t=2m46s

I've tried that, at frst half of the screen was blue-ish , and now it's all black again...

Related

Screen colors leaked in middle of screen?

This is the second fuze ive owned... and this is also the second time this has happened. In the middle of the screen there is a small block of like a rainbow of colors... but you can only see it in certain light...
Has anyone else ever come across this?
icewhitenewyear said:
This is the second fuze ive owned... and this is also the second time this has happened. In the middle of the screen there is a small block of like a rainbow of colors... but you can only see it in certain light...
Has anyone else ever come across this?
Click to expand...
Click to collapse
Mine too.. But i have a screen protector on it so I figured maybe its the screen protector? never really check it without the screen protection.
Yes.
My first fuze did this after a few days, its an exact square with sort of a frame, I was thinking it was condensation, but my phone has been dry always....
I thought it was weird that it was square shaped and a almost perfect square.
Anyone know what this is?
Yep...nothing unusual for raph unfortunatelly...my old post:
http://forum.xda-developers.com/showthread.php?p=2934571#post2934571
BTW, this is well known issue by HTC so replacement is in most cases done free of charge as a part of warranty. Eventhough I've heard that in some cases in UK, HTC was demanding some kind of payment for replacement.
Anyway, this cannot be fixed in any other way but replacing the screen....afaik
I was told that it means that the screen under the digitizer is broken. Most likely from pressure on the middle of the screen.
rccola159 said:
I was told that it means that the screen under the digitizer is broken. Most likely from pressure on the middle of the screen.
Click to expand...
Click to collapse
Oh man, mine just expanded Can I know what did you guys do?
Pressure between flat wires, conductive tapes and backside of LCD screen causes the problem. You should take apart your Raphael to see the back of LCD. There is a very thing black tape around the display. Check it for any kinf of damage. If there is no sign of penetration, make the same thin tape from any kind of office tape and place it over dark one. I hope this can help you.
Be a HTC Indiana Jones, take the danger and DIY!
i was just about to start a post about this. the middle of my screern (75% of the screen) has these rainbow swirls and they form a perfect rectangle. you can also see a grid of dots. once i noticed this square i started havin problems where its as if someone is pressing the touchscren just on top right corner of this rectangle. so i cant go through menus and it will randomly go away. it also happens on other random locations. can someone explain what i should do?
Mine just did the same thing. The phone seems to work normally. I called and I am sending it in for warranty repair. Is there any way to prevent this from happening in the future? If they replace the screen, do they have some process in place to prevent the same issue? I really love this phone!
Oh, and now my iPhone loving friends are all saying, "You shoulda got an iPhone!" I dont want a crappy iPhone, I just want a good screen! This is my second phone already.....I have never dropped or abused it in any way.... I really wish they used better quality screens. i can do tons more stuff with my phone that my "iPhone friends" cannot....
UPDATE: to anyone who gets this problem. I finally got around to calling ATT and they say its not a known problem so its not covered within warrenty. They want 500 to fix it.... Then I called HTC and they said this is whats known as a Newton ring and its due to pressure applied to the screen so they wont fix it under warrenty. Now they are asking for 200 for it to be fixed. Not worth the fix if u ask me. Thier rep was pretty shocked it was on a Fuze and said hes seen this before and they never fix it under warrenty so its not worth sending it in unless im prepared for the bill.

[GUIDE] I9000 Screen Replacement

This topic has clues for replacing the screen. I have not concluded an manual for chancing it yet but reading this whole topic gives you the big picture how it is done. Questions are always welcome and I try to answer them with my knowledge. This 1st post gives you 2 links to follow for pics about changing screen and my own starting point for chancing my own screen.
Has anyone bought and installed a digitizer+screen set which is on sale at ebay? I could not post direct link to ebay because I'm a newbie on these forums. You can find the product searching ebay with these keywords "I9000 digitizer". My galaxy's screen cracked and I need an replacement. Both screen and glass broke. I think that this set includes them both. There is also told in the questions that the set infact includes amoled display and not LCD as the title says.
Second question is that does someone have an service manual somewhere. Would be nice to know how to break apart my phone when replacing screen.
Third question is that doesn't samsung vibrant and galaxy s share the same chassis but different screen with more capacitive buttons. Could it be possible to install vibrant's screen to galaxy s?
PS. The way my galaxy brokedown is very funny. I lay down my phone on the kitchen table and the screen cracked. I was like OMFG when I heard the cracking noise. Phone was like 13 days old. Samsung does not repair it with warranty because they think that it wasn't an manufacturing defect. They said that I have dropped my phone and that's the way it broke. That could not be the case because I handled it like a baby. I would have to pay 255€ for new screen and digitizer. Hell no!! I'm a student so that sum does not fit with my wallet.
New screen installed, see posts http://forum.xda-developers.com/showpost.php?p=7683527&postcount=37 and http://forum.xda-developers.com/showpost.php?p=7710572&postcount=40
Edit: Ebay's prices have rised noticeable in the last couple of months. At the moment the price for these screens is around 100$. I found this site which sells them for 60£. http://www.shineyourmobile.co.uk/ProductDetails.aspx?pid=8128
pekkala89 said:
Second question is that does someone have an service manual somewhere. Would be nice to know how to break apart my phone when replacing screen.
Click to expand...
Click to collapse
There are 2 videos on the net, both on youtube I think. Just search "i9000 Disassembly" and you'll find one of them.
The Galaxy S has a serious design flaw as the glass goes around the home button (and the call ear/speaker) so it's very vulnerable there to shattering. I had my phone in the pocket and suddenly when I take it out I see it cracked right next to the home button. What had I done during the time it got cracked? The only possible explanation was carrying a _small_ speaker that then probably hit it. I was so surprised when I saw it cracked because even a speaker hit, when I lifted it up, is hard to consider cracking the screen.
So international model Galaxy S owners, be careful at the bottom and top of the screen. They're the weak points of the glass. For me only the glass cracked and not the screen so it will be interesting to see how much it will cost to fix.
Schmich said:
So international model Galaxy S owners, be careful at the bottom and top of the screen. They're the weak points of the glass. For me only the glass cracked and not the screen so it will be interesting to see how much it will cost to fix.
Click to expand...
Click to collapse
I think that you can't change only the glass. Amoled screen is so thin and I believe it's glued pretty thight to the glass. Separating them may be impossible without tearing the amoled.
the same...
i had a similar unfortunate event ... my screen cracked when i hit the phone to the metallic frame of a chair (it slipped out of my hand )...
it cracked exactly like you people said... near the home button.
i ordered the display + digitizer and i anxiously await its arrival to see if i can replace the damaged one.
it is quite tricky to dissassemble the display part but hope to succed...
keep you posted with the outcome
respect
pekkala89 said:
I think that you can't change only the glass. Amoled screen is so thin and I believe it's glued pretty thight to the glass. Separating them may be impossible without tearing the amoled.
Click to expand...
Click to collapse
Yeah that's my fear but I presume they just heat up the glue. That's how some industries do for other products. I think dental bracers (& its glue) have a different technique as well. So, will be interesting to see.
gallaxya said:
i ordered the display + digitizer and i anxiously await its arrival to see if i can replace the damaged one.
Click to expand...
Click to collapse
Where did you order it from?
If you were asked to pay more than $250 for screen replacement, then why don't you send it to Samsung in Korea? They will replace your SAMOLED for mere USD $100ish and ship it back to you for free (or may be not). This way you get a genium quality from original manufacturer and absolutely no hassles!
I dropped mine from around 4ft onto a concrete floor and its fine. Maybe I just got lucky.
Digitizer+Samoled set ordered from ebay. I should get it in two weeks. If possible I try to take pictures of the changing process and make an manual. I hope it's not glued tight to the chassis.
please do, i have some f***ing little scratches all over the screen, thought it was supposed to be scratch resistant.
Worst part is that it's in it's protective pouch all the time (maybe that's the probleme, dirt/dust might get trapped and rub against the screen).
Got my digitizer and amoled screen t
oday. I will report back if its a hard job or not to replace it.
Sent from my GT-I9000 using XDA App
yrizan said:
Got my digitizer and amoled screen t
oday. I will report back if its a hard job or not to replace it.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I tried to remove broken screen for 2 hours and no luck. Removing the motherboard is problematic because power button is glued to the chassis so I could only turn the motherboard aside and not remove it completely. I tried also to remove metal edge but I could only separate it from the left and right edge, not from top and bottom. I hope you have better luck and report how you managed to overcome my problems.
pekkala89 said:
I tried to remove broken screen for 2 hours and no luck. Removing the motherboard is problematic because power button is glued to the chassis so I could only turn the motherboard aside and not remove it completely. I tried also to remove metal edge but I could only separate it from the left and right edge, not from top and bottom. I hope you have better luck and report how you managed to overcome my problems.
Click to expand...
Click to collapse
Sorry to say got in to the same problems
Looks like the phone is build around the screen. Be careful with the metal ring, on top and bottom its between the screen and chassis, so if you brute force to much the screen cracks even more. The screen is glued to the chassis all around with superglue. I am not sure if its even possible to repalce the screen. It let me thinking that samsung wont repair broken galaxys , just replace them.
Ill keep working on the phone and keep trying, but compared to changing the screen on iphone is this like changing the screen on a iphone as a blind man without arms.
People thinking of buying this screen kit on eBay, don't do it. Just contact samsung for a repair.
Ill keep you posted.
I got the screen off.
No need to loosen the metaling ring around. The screen in dropped in the chassis from the front.
On the mainboard, just pop off the screen cable, long and flat next to the SD card slot.
The next step is very strange, just use brute force and crack the screen off the chassis, start from the top
When you get around the home button, be careful. Samsung has clued 2 sensors to the screen and chassis for back and option button. Best thing to do here is bend the screen back a little and cut loos the sensors from the digitizer with a sharp knife/scalpel. Samsung has used insane amount of clue on this phone.
Both the digitizer and amoled screen was clued to the chassis.
The next step is to clean off all the clue, buy loads of glue. Fill the chassis with glue and press the new screen on.
Wish me luck.
Ill keep you posted.
Making me a bit scared reading this thread, I`ve just bought phone Insurance just in case.Good luck fitting your replacement screens, sounds a bit daunting.
YES!!!
New screen in place and everything is working perfectly. Took about 3 hours first time (give or take). Its possible to do it a lot faster. The biggeste problem is the glue. Melting at about 120 celsius, but i was scared to heat the glas as i didnt know how much heat the mainbord could stand. All in all a pain in the a**, but doable.
I can also confirm this screen from ebay to be an orginal samsung amoled screen.
Best of luck too others trying a screen replace.
Sent from my GT-I9000 using XDA App
amoled or samoled though?
My mistake. Its a samoled screen
Sent from my GT-I9000 using XDA App
Awesome!!! thanks for the review
did you manage to snap a few pictures meanwhile you were working in your phone?
Im sorry, no pictures
The charger is missing to my canon camera, new one incomming from ebay. I'll post pictures next time ill change the screen ;-)
Sent from my GT-I9000 using XDA App

Dust under glass? anyone else have this problem?

picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
Click to expand...
Click to collapse
this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?

[Q] Hi Xperia Arc S problem

Hi guys.
Basically my problem is, today I was getting my MOT done, waiting around. Was using my phone to text, it was working fine.
Put my phone in my empty pocket, 2 minutes later, felt it vibrate and noticed I had a call coming in, but also the screen had a hairline Y shaped crack in it on the inside at the bottom.
No drops, knocks or nothing and its in a protective silicone case. I'm now having to basically hope that Sony believe me and let me know if its warranty repairable other than this its £50 - £60 charge for something that I did not do. Assuming they accuse me of dropping it.
Ive checked the net and it seems im not the only one this has happened to (albeit on other types of phones too).
Its only 4 months old from new, its a PAYG phone and had no insurance eek: I know).
What ground to I have to stand on if any at all ?
Bumped - Any ideas people ?
Has this ever happened to you guys ?
Your best bet on getting information is by asking here instead.
http://forum.xda-developers.com/showthread.php?t=1144774
Riyal said:
Your best bet on getting information is by asking here instead.
http://forum.xda-developers.com/showthread.php?t=1144774
Click to expand...
Click to collapse
Thats more in reference to the exterior housing cracking, where as mine is the inside screen with zero exterior damage. But I suppose I see your point. Maybe someone has the same problem there due to heat....
If it's internal damage I don't see any reason for sony to reject your warranty. AFAIK if it was due to user mishandling then an exterior damage would be done before interior damages happen.
Riyal said:
If it's internal damage I don't see any reason for sony to reject your warranty. AFAIK if it was due to user mishandling then an exterior damage would be done before interior damages happen.
Click to expand...
Click to collapse
Thanks man, this is my view on it too. Although I imagine it wont be sony's.
The phone is only 4 months old and there is the general wear and tea on the case,the odd mark where its in and out the pocket and some scratches on the screen protector. But apart from that its immaculate. There is no significant damage on the case that would suggest It smashed of the ground.
If they tell me its broke because its been in my pocket then.... well, who doesn't put their phone in their pocket ?
As i say, its internal, screen has hairline crack inside, and went black at the bottom and also, unless I pressed the screen it just remained black.
Xperia23 said:
Thanks man, this is my view on it too. Although I imagine it wont be sony's.
The phone is only 4 months old and there is the general wear and tea on the case,the odd mark where its in and out the pocket and some scratches on the screen protector. But apart from that its immaculate. There is no significant damage on the case that would suggest It smashed of the ground.
If they tell me its broke because its been in my pocket then.... well, who doesn't put their phone in their pocket ?
As i say, its internal, screen has hairline crack inside, and went black at the bottom and also, unless I pressed the screen it just remained black.
Click to expand...
Click to collapse
Just thought id Update... Sony fixed it for free for me. Support I received was amazing TBF. New screen and its working good as new.

Issue with mark/smudge under screen

This morning I noticed some kind of mark on my screen. It's not a scratch to the glass more like something under the screen. It's small but once I noticed it it's hard not to see it.
Haven't cracked the screen or had anything done to the screen.
Contact the supplier if there is a defect.
So Verizon?
I have the same issue. They won't replace your phone for it. At least sprint won't. I have a tiny black spec under my screen like a solid single dust particle. It's not a dead pixel and not a scratch. It was there the moment I turned my phone on for first time. I just deal with it lol. It bothers me though
Lol I'll try to get a picture with another phone. Looks like some glue that's got dust on it now.
So I just take it to Verizon now.

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