This morning I noticed some kind of mark on my screen. It's not a scratch to the glass more like something under the screen. It's small but once I noticed it it's hard not to see it.
Haven't cracked the screen or had anything done to the screen.
Contact the supplier if there is a defect.
So Verizon?
I have the same issue. They won't replace your phone for it. At least sprint won't. I have a tiny black spec under my screen like a solid single dust particle. It's not a dead pixel and not a scratch. It was there the moment I turned my phone on for first time. I just deal with it lol. It bothers me though
Lol I'll try to get a picture with another phone. Looks like some glue that's got dust on it now.
So I just take it to Verizon now.
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This is a physical problem, the screen works fine and has no distortion as far as what it looks like when its on. But I noticed this weekend that when it was off I noticed a like triangular section in the middle of the screen, where it has a rainbow-ish discoloration pattern and small dots in the middle of the screen, about 1/4 of a inch inward all the way around the display part of the screen. The dots are in a perfect grid-like format and the rainbow color distortion almost looks like an oil slick.
I have had the factory screen protector on it since day one, I peeled it back today only to find its on the screen itself, I tried to wipe it off and nothing. I always carry the phone in a belt clip and never in my pocket, etc. So I don't know how it could have gotten damaged or how damage could cause such a curios perfect pattern of strangeness on the screen.
Anyone else ever seen this happen?
well i have heard its damage from high pressure... the touch layer in the screen gets damaged some how and leaves an oil looking spot... sorry but here is a good thread on what i think your seeing http://forum.xda-developers.com/showthread.php?t=428749&highlight=spot+screen
Oh wow/crap its times like this when I guess I'm glad I'm not a regular consumer but have this through work, so I'm sure they will replace it, if not they will buy me another. Should I even get another or is there something like this but better? I'm with ATT.
If you want a windows mobile powerhouse stay with the fuze... for sure... i have had mine since november when they first came out for at&t and mine runs and looks great... no screen problems or anything... ya and good thing its through your company
Long time lurker here... I got the dreaded "rainbow" rectangle on my screen that meant that the digitizer stopped working. I was pretty sad to say the least. I called Verizon and they wanted $95 to send me a new one with the silly insurance plan. I scouted google and saw that many other have had this issue.
So, I broke down and bought the replacement digitizer on eBay. Well tonight, as I looked at my broken phone, I thought that since I was going to be eventually replacing the digitizer, it couldn't hurt to try to mess with it a little. I noticed that the rectangle appears as a thin film between the top and bottom layers of the digitizer. This thin film is what causes the rainbow effect, just like a thin film of oil on top of water.
What got me thinking was that I had just set the screen to beep when tapped, and every time I turned it on it tapped once. This meant that the screen was actually being pressed continually. So, I thought that I'd try to pull the screen away from the bottom a little. I finally got some duct tape (of the clear variety), and carefully laid it over the entire screen. Then, I pulled off at a pretty shallow angle so it would pull on the top layer pretty good.
Well, lo and behold, the screen started working again! And there isn't a hint of rainbow/oilness at all. And it is totally responsive, as before.
So, if you are in the same boat, try some duct tape or similar.
Cheers!
acmegeek
That's pretty good news I suppose, at least one possible DIY solution has been discovered. Kinda puts my mind at ease thinking that one day my phone might not be responsive to touch. I'll have to keep this in mind if that day ever comes. It does make sense though.
Be careful doing this. It fixed my spot, but now the LCD only displays 2 white lines.
picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
Click to expand...
Click to collapse
this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?
I bought an HTC Evo 4G LTE on Friday along with a screen protector and a case. Anyway, I'm no good at putting on the screen protectors, so I asked the phone guy at best buy to put it on. Fast forward to this evening and I noticed what appeared to be 3 small specks of dust that got under the protector, with a larger one. As I was inspecting them, I found that they were actually tiny black circles (think speck of dust size or even dead pixel size). I'm going to be taking the phone back tomorrow for a replacement, but in the meantime, I'm curious what these are? I've done a lot of googling and the closest two pieces of information I've been able to find say they are either dead pixels because they are about the right size and show up best against a white background, or that they are moisture damage.
The question is, which seems most likely? Can dead pixels manifest themselves as circles rather than squares? And also could moisture damage be so minimal that only four little spots appeared? I should point out that the screen protector was the variety that uses a liquid sprayed on the phone to ensure a good clean overlay on the screen, and also that the salesperson used some blasts of compressed air directly on the screen to try and clean it before applying the protector (I've heard thats a big no-no).
I had a similar problem once with a no name chinese tab.
I noticed a bunch of black spots (square) the size of dead pixels all over the screen. I removed the protector and wiped the screen clean. It was tiny specks of dust indeed.
While blowing hot air onto the screen is a big NO-NO, IMO blowing compressed air wouldn't cause damage. Its the heat that damages the LCDs.
Curious how specks of dust would produce that effect, considering they are not uniformly shaped. Anyway, I've got my fingers crossed now that the problem really is dust rather than a bad screen, since I would hate to start this new phone off the same way I started my last one (returned for defective hardware / software 3 times in 3 months).
Thanks for the input and I'll be sure to post up the results tomorrow when I take the phone into the store. I've already discussed it with the store and since the salesperson was the one who installed the protector, if it turns out to be dust, they will replace the $25 protector free.
Turns out it was dust, or some other contamination, but it was UNDER the screen so that, while you could see them with the phone turned off, you couldn't get at them in any way. Home now with a replacement phone, but as my first experience with HTC, I'm not super impressed...
Hi guys! I have an issue with my screen on OnePlus 7 Pro, and I'm not really sure what this is. I never had a thing like this on other phones, my OnePlus 6 had a few scratches, but they never behaved this way. And the thing doesn't even look like a scratch but more of a huge print that doesn't go away.
Here is a picture - imgur.com/a/Smb6rvF After about month of having a phone and it always being in the case and with the default screen protector I've started noticing the image distortion in the same place from time to time, you know like a huge fingerprint or grease on the screen but it would appear at the same place. I thought okay, maybe I've scratched the screen so that I can remove the screen protector and it should be fine. So I did, but the thing stayed there as if it was either placed through screen protector or from the other side. And again, it's not that I never saw a scratch or a crack on the screen, but never this thing.
Then after about a week, the thing grew, you can see the blue line here - imgur.com/a/UI4FQTA
the red one was the initial one that I saw even with screen protector on, and the blue just grew out of the old one. Like I pull the phone from the pocket one day, and it's there. And not like I'm wearing and tearing the phone, just regular stuff - in jeans, inside pocket of the jacket, in the sealed pocket in the backpack. And I live in a big city, and I never notice any sand or small particles on the screen or the case. And it doesn't look like a scratch, but more as if the prints just bound to the screen and don't go away.
imgur.com/a/OnPSqj2 - is a more closeup shot. And again you wouldn't notice the thing at the start of the day when I clean my screen, but by the end, it will collect some grease and more prints and will be showing.
Here's a video what happens when I clean the screen -
imgur.com/a/tprePWI
FYI warranty or anything like that is out of the question since, I bought it during the holiday travel, and the phone is not officially sold in my country. I just wanted to know if there is any solution for this and how to prevent this from happening? Are these scratches but look different because of the new Gorilla Glass version or something like that?
Any help or advice is appreciated, just sad a thing like that happened so early in the life cycle