This is the second fuze ive owned... and this is also the second time this has happened. In the middle of the screen there is a small block of like a rainbow of colors... but you can only see it in certain light...
Has anyone else ever come across this?
icewhitenewyear said:
This is the second fuze ive owned... and this is also the second time this has happened. In the middle of the screen there is a small block of like a rainbow of colors... but you can only see it in certain light...
Has anyone else ever come across this?
Click to expand...
Click to collapse
Mine too.. But i have a screen protector on it so I figured maybe its the screen protector? never really check it without the screen protection.
Yes.
My first fuze did this after a few days, its an exact square with sort of a frame, I was thinking it was condensation, but my phone has been dry always....
I thought it was weird that it was square shaped and a almost perfect square.
Anyone know what this is?
Yep...nothing unusual for raph unfortunatelly...my old post:
http://forum.xda-developers.com/showthread.php?p=2934571#post2934571
BTW, this is well known issue by HTC so replacement is in most cases done free of charge as a part of warranty. Eventhough I've heard that in some cases in UK, HTC was demanding some kind of payment for replacement.
Anyway, this cannot be fixed in any other way but replacing the screen....afaik
I was told that it means that the screen under the digitizer is broken. Most likely from pressure on the middle of the screen.
rccola159 said:
I was told that it means that the screen under the digitizer is broken. Most likely from pressure on the middle of the screen.
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Click to collapse
Oh man, mine just expanded Can I know what did you guys do?
Pressure between flat wires, conductive tapes and backside of LCD screen causes the problem. You should take apart your Raphael to see the back of LCD. There is a very thing black tape around the display. Check it for any kinf of damage. If there is no sign of penetration, make the same thin tape from any kind of office tape and place it over dark one. I hope this can help you.
Be a HTC Indiana Jones, take the danger and DIY!
i was just about to start a post about this. the middle of my screern (75% of the screen) has these rainbow swirls and they form a perfect rectangle. you can also see a grid of dots. once i noticed this square i started havin problems where its as if someone is pressing the touchscren just on top right corner of this rectangle. so i cant go through menus and it will randomly go away. it also happens on other random locations. can someone explain what i should do?
Mine just did the same thing. The phone seems to work normally. I called and I am sending it in for warranty repair. Is there any way to prevent this from happening in the future? If they replace the screen, do they have some process in place to prevent the same issue? I really love this phone!
Oh, and now my iPhone loving friends are all saying, "You shoulda got an iPhone!" I dont want a crappy iPhone, I just want a good screen! This is my second phone already.....I have never dropped or abused it in any way.... I really wish they used better quality screens. i can do tons more stuff with my phone that my "iPhone friends" cannot....
UPDATE: to anyone who gets this problem. I finally got around to calling ATT and they say its not a known problem so its not covered within warrenty. They want 500 to fix it.... Then I called HTC and they said this is whats known as a Newton ring and its due to pressure applied to the screen so they wont fix it under warrenty. Now they are asking for 200 for it to be fixed. Not worth the fix if u ask me. Thier rep was pretty shocked it was on a Fuze and said hes seen this before and they never fix it under warrenty so its not worth sending it in unless im prepared for the bill.
Related
I have this weird issue i have only just noticed. In the middle of my screen, there is almost a perfect rectange of slightly discoloured, rainbowy effect on the screen. It is right in the centre of the screen, and goes to aout 1cm from the edge the whole way round.
Its like the digitizer has detached or pushed up against the screen. I cant remember doing anything to it. And if i run my finger over it, the rainbow effect moves/follows my finger then snaps back to the rectangle (kind of like when you have a bubble under a screen protector).
Also the area under this spot is slightly less sensitive and seems to be giving the odd random input.
Do you rekon this would be covered under warranty? I cant remember doing anything to the screen, and the fact is so pefectly placed in the middle of the screen.
Hey,
Mine does this as well... It's a perfect rectangle, and only visible in strong (especially flourescent) light. Can't notice any differences in input though. Interested to see what people think, and if it's a common problem. Can't remember any incident that could have led to this, I take care of my phone.
In case it helps, it's a UK Vodafone Touch Pro, with the latest HTC WWE ROM.
I have had a similair effect but not a perfect rectangle. somewhere mid screen slightly to the right I had a bubble of rainbow colour. I actually thought it was underneath the screenprotector so i bought a new one to change it. To my surprise the bubble was still there but internally.
I used to have my phone with the protective leather thingy in my jeans. I decided to take it out for a while. And what do you know. after a day the bubble dissapeared. I then put it back in my jeans and checked every hour. The bubble came back. So i'm guessing pressure on the glass internally or something.
Nowadays I dont carry it around in my tight jeans anymore. I use the protective leather that came with it and put it in my jacket pocket instead.
Edit: It has all the attributes xternal listed. The bubble that is.. less responsive random input rainbow following finger. In my case it has been due to pressure on the screen from my tight jeans. Yours might be something else though...
thanks for replies guys, sounds identical to what i have. i thought it was screen protector too, took it off to clean and noticed it was below. wasted blue, i was almost about to edit my post to include exactly what you said about flourescent light.
maybe it has happened from being in my tight jeans, strange that wasted blue and i have the same sized area though.
i have a fuze.
Mine is the Htc Touch Pro from HI, KPN Netherlands.
Xternal i would suggest you don't keep your phone in your jeans for a while and see if the bubble dissapears. Might take a few days at first. just put it in your jacket or something. If it dissapears you know what it is. I don't think this will fall under warranty. if it sticks regardless of pressure you might get warranty...
Oeh i just remember. If the backlight is out you will see a blacker than black dot on the screen where the bubble is supposed to be. if the light goes on its rainbowy fluorecent.
Thanks King, i have taken the protector off and will keep it out of my pocket. The pattern is the same if the backlight is on or off. Id post a photo, but its really hard to get it to show up in a photo.
Im of the opinion now that as you say, the digitizer is pushed against the screen, not detached. Hopefully it pops back
Hey guys.. same issue for a lot of people
It is something like this:
http://contactus.htc.com/Download.aspx?TicketID=396548&ReplyID=2&FileName=IMGP6088.jpg
Look at what HTC told me:
New Response From [ Cathy (Malaysia Support (Tech)) ]
Dear xxxx,
We regret to inform you that based on our warranty policy, we can not provide you the free repair on this issue.
If the touch window having some rainbow mark, it is caused by extra force enter to the touch window and it is under user misused. Thus, there is no Warranty Provided.
Thanks.
Best regards.
HTC
After some rants:
Thank you for contacting HTC. With reference to your query, we understand you are upset for this issue. But according to the HTC warranty policy, the LCD is not covered by warranty. Please check the attachment for HTC warranty policy. For the "newton rings" issue, we recommend you send it to service center to replace the LCD. Thanks.
HTC
Some consolidation of threads:
//forum.xda-developers.com/showthread.php?t=439410 - Diamond Screen
http://forum.xda-developers.com/showthread.php?t=475294 - TP and HD screen
http://forum.xda-developers.com/showthread.php?t=504899 - Sprint
http://forum.xda-developers.com/showthread.php?p=2934571#post2934571 - TP
Thanks for the help guys, I'll try keeping it out of my jeans pocket for a while. Sounds like this "newton ring" problem in the other therads though. I'd tried replacing the screen protector as well before, but no joy there. Might need to try to get a replacement (took out insurance on it), but guess I'd need to flash back to the carrier ROM.
Anybody know how good Vodafone UK's insurance is about newton rings?
Just read kingpinda's post again, when my backlight is off I can still see the rings, so doesn't sound like the same problem. I'll still try it though, thanks.
ive had a bse cover on my fuze for almost a year and finally pealed off after oo much pocket fuzz for in the corners i messed up and relized that that my screen has square in the center with multicolored squigggly lines in it....unti now i always assumed it was water or something stuck under the screen protectec now i relize its under the screen...>_> anyone know what this is ? r if its fixable? doesnt affect the screen at all and hardly noticeble if your looking at it directly but at an agle its an obvious rainbow rectangle......any help would be greatly appreciated
Is your warranty still valid from ATT?
i bought in december...didmt even know it had one
There have been other posters that complained of the same thing.
I believe it is a faulty screen.
did att replace their phones?
Yes, if they were still covered because it was not physical damage.
picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
Click to expand...
Click to collapse
this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?
I don't have a G2X yet, but I wonder if an owner who has some LCD bleed might want to try this out and report any results.
Screen bleed is a pretty common problem across LCD's. I don't think it's so much of a manufacturing defect as it is due to shifting during transport etc. All that has to happen is a corner of the screen gets too far or too close to the back light behind it. The screens tend to shift around a bit in their casing.
A common fix on regular LCD monitors is to massage the area of the bleed with medium or firm pressure. This can move the screen enough to reduce bleed.
Not sure if this would work on a glass-surface device like the G2X but it's probably worth a shot. Also try massaging with pressure *behind* the phone, not just on the front glass.
Ipad 2 seems to be having some bleed issues as well, and some owners report that slight twisting of the entire device corner-to-corner can re-seat the screen in the proper position and reduce bleed. Be careful with this one, but again, might be worth a shot to apply some twisting pressure.
Not recommending that anyone does this who isn't comfortable and ok with the possible consequences! But... as I live in Canada and want a G2X, it would be a lot easier to know that this sort of thing might fix the bleed than it would be to attempt returning it to the USA or an ebay reseller.
Please keep the "ARE YOU CRAZY?!" replies to a minimum... if you don't want to do it then simply don't do it.
dasbin said:
I don't have a G2X yet, but I wonder if an owner who has some LCD bleed might want to try this out and report any results.
Screen bleed is a pretty common problem across LCD's. I don't think it's so much of a manufacturing defect as it is due to shifting during transport etc. All that has to happen is a corner of the screen gets too far or too close to the back light behind it. The screens tend to shift around a bit in their casing.
A common fix on regular LCD monitors is to massage the area of the bleed with medium or firm pressure. This can move the screen enough to reduce bleed.
Not sure if this would work on a glass-surface device like the G2X but it's probably worth a shot. Also try massaging with pressure *behind* the phone, not just on the front glass.
Ipad 2 seems to be having some bleed issues as well, and some owners report that slight twisting of the entire device corner-to-corner can re-seat the screen in the proper position and reduce bleed. Be careful with this one, but again, might be worth a shot to apply some twisting pressure.
Not recommending that anyone does this who isn't comfortable and ok with the possible consequences! But... as I live in Canada and want a G2X, it would be a lot easier to know that this sort of thing might fix the bleed than it would be to attempt returning it to the USA or an ebay reseller.
Please keep the "ARE YOU CRAZY?!" replies to a minimum... if you don't want to do it then simply don't do it.
Click to expand...
Click to collapse
I just tried and I will say that the places that I had it originally did not get fixed or seem to be any dimmer than before which would have been nice... My bleeding is not that bad anyway...
However, the first time i twisted the phone a bit i noticed some more bleeding in the upper left of my phone (portrait directional) before i twisted it back to normal...
Good idea, but i would not recommend anything until we have some concrete evidence of it really working to fix ORIGINAL problems
lol this is not a fix and NEVER was a fix... you cant "massage" a LCD tv.... and a phone is no different gorilla glass or not it will NOT reset the screen.... good attempt at trying to find a solution but the bleeding isnt from the screen being out of place... its from poor manufacturing...
some bleeding is expected with LCD technology ... but not as bad as ive seen on some peoples ..... let alone on a 4" screen... but w/e if you have full brightness and are in a dark room then you must be blind.....
I wouldn't do it because you have to disassemble and it may void the warranty; in addition, you may break the LCD if you apply too much force.
If the bleeding/backlight leak is bad, just send it back and exchange.
nate420 said:
lol this is not a fix and NEVER was a fix... you cant "massage" a LCD tv....
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Click to collapse
Yes, you can. I fixed all bleed from my Acer 26" lcd by doing exactly this. I could see and feel the panel noticeably creaking back as I did it.
dasbin said:
Yes, you can. I fixed all bleed from my Acer 26" lcd by doing exactly this. I could see and feel the panel noticeably creaking back as I did it.
Click to expand...
Click to collapse
I've done the same, actually.
It made it a lot worse on mine. Good, though, as I plan to exchange it.
Profondo_Rosso said:
I've done the same, actually.
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Click to collapse
well i never herd of "massaging" a tv to fix it but i wouldnt do it to my 52" samsung cuz the manual states DO NOT PUSH FIRMLY ON SCREEN WHEN CLEANING so i dunno how it would work without taking it apart and "pushing the screen" back to the right spot...
let alone i got a 3 year warranty from best buy on it.. and if i crack it open AT ALL it voids so no thanks if anyone does this and it works on a phone i will be awed....
AND you shouldnt have to push the screen on ANYTHING to fix it... it should come correctly assembled in the first place....
just my .02 tho
I actually did fix my girlfriends bleeding with some massaging....Worked for me..
alnova1 said:
I actually did fix my girlfriends bleeding with some massaging....Worked for me..
Click to expand...
Click to collapse
what you did there. . .
I tried the massage but it doesn't work. I have very bad light bleeding from the top corners, and if I squeeze hard enough on top and bottom of the phone, it's a little better, but as I release my hands, everything goes back to normal, very bad looking darks colors. I'm exchanging it.
When my LCD screen started bleeding, I just put a bandaid on it
Asus bleeding
dasbin said:
Yes, you can. I fixed all bleed from my Acer 26" lcd by doing exactly this. I could see and feel the panel noticeably creaking back as I did it.
Click to expand...
Click to collapse
I have heard of this a lot. Massaging the LCD. I too am looking to fix a laptop screen. I heard before to massage the back of it, what side did you do? No one here who was successful mentioned if they did it to the front or back so I figured I'll do as you did? Thanks any help much appreciated!
My iPhone 5 is bleeding, pushed on it gently and it only made the black blotch spread. I don't recommend this
So, my screen broke yesterday.... yay....
Story behind it: I picked it up from its stand like Ive done a million times before, and the screen just shattered in the upper-left corner.
My educated guess is that the frame wasnt correctly assembled, and its been pressing the glass in such a way the glass eventually couldnt take it anymore.
And of course the place I bought it from says physical damages isnt covered by the warranty -.-
I should point out that, despite my mods on the charger/usb adapter/etc, my tablet has never been opened.
So now I have a tablet with cracked screen, which Ive always been extremely careful with, with people telling me they wont fix it under warranty...
It wouldve been fine had it not been for the 3 cracks covering the screen on the left side.
Thankfully the cracks on the touch-area are not all the way through, so at least I can use the tablet just fine.
Anyway, the question I wanted to ask...
Has anyone else had their screen crack/shatter for no reason?
Im kinda pissed off at the moment, both at ASUS for making such a fragile unit, and at the company refusing to fix it.
Goatshocker said:
So, my screen broke yesterday.... yay....
Story behind it: I picked it up from its stand like Ive done a million times before, and the screen just shattered in the upper-left corner.
My educated guess is that the frame wasnt correctly assembled, and its been pressing the glass in such a way the glass eventually couldnt take it anymore.
And of course the place I bought it from says physical damages isnt covered by the warranty -.-
I should point out that, despite my mods on the charger/usb adapter/etc, my tablet has never been opened.
So now I have a tablet with cracked screen, which Ive always been extremely careful with, with people telling me they wont fix it under warranty...
It wouldve been fine had it not been for the 3 cracks covering the screen on the left side.
Thankfully the cracks on the touch-area are not all the way through, so at least I can use the tablet just fine.
Anyway, the question I wanted to ask...
Has anyone else had their screen crack/shatter for no reason?
Im kinda pissed off at the moment, both at ASUS for making such a fragile unit, and at the company refusing to fix it.
Click to expand...
Click to collapse
Have you contacted Asus about this? If you can, get really good pictures of the corner, showing the cracked glass and the outer housing. You might get a better response by showing that the glass broke but theres no damage to the housing, more or less providing pictures that it wasnt dropped. Just because im sure every phone/tablet company has heard every possible lie when people drop their phone or tablet and say "it just happened while sitting on a table". Not saying you did, just giving an example for why customer service sucks for physical damage.
That is a bit scary because I do notice that on mine there are sections where I can push in the glass slightly with a little pressure, so a tiny gap area, showing that it isn't fully housed properly. It's nothing noticeable or annoying.. but if my screen shatters D:
Almost always they claim it isn't covered i should make photo's of it like said before and sent them to asus yourself.
If they say its your own fault then i should check i you can repair it yourself
The screen for it is over here
http://www.screencountry.com/index.php?section=products&model=EEE%20Pad%20Transformer%20TF101&brand=ASUS
They also tell you through youtube how too fix your transformer
For all i know of reading on forums you also need a screen digitizer
You can check out this website
http://www.asusparts.eu/index.php?cPath=66920_222155_222301
They have a whole lott of parts for transformers
Good luck with finding a solution too your problem
batjuh said:
Almost always they claim it isn't covered i should make photo's of it like said before and sent them to asus yourself.
If they say its your own fault then i should check i you can repair it yourself
The screen for it is over here
http://www.screencountry.com/index.php?section=products&model=EEE Pad Transformer TF101&brand=ASUS
They also tell you through youtube how too fix your transformer
For all i know of reading on forums you also need a screen digitizer
You can check out this website
http://www.asusparts.eu/index.php?cPath=66920_222155_222301
They have a whole lott of parts for transformers
Good luck with finding a solution too your problem
Click to expand...
Click to collapse
If only asus parts had more pics to understand which was which
Sent from my Transformer
They refuse to fix it... Ive just bought a car as well so I cant afford to send it in for repair, or buy a new screen and fix it myself.
I guess I'll just have to live with it for now.
Its not that annoying, it looks like theres a hair on the screen (yes, Ive blown on it several times forgetting its a crack lol).
Its no biggie if it doesnt get worse, except its not really as mobile as it used to be
Im just afraid it will break even more if I so much as look at it lol.
Thing O Doom said:
That is a bit scary because I do notice that on mine there are sections where I can push in the glass slightly with a little pressure, so a tiny gap area, showing that it isn't fully housed properly. It's nothing noticeable or annoying.. but if my screen shatters D:
Click to expand...
Click to collapse
Thats how mine was, except I couldnt push the glass. There was no flex at all, which only sortof confirms that theres been a pressure on the glass. Ive always had a bit of flex on the right hand side though.
I should point out that now when the pressure is gone, theres a slight flex on the screen on the left side as well now.