Today I switched my hotmail to the new outlook ([email protected]). Then I did a hard reset on my phone.
When it booted up, I told it my windows live account was [email protected].
Now, my email won't sync, because "it's having trouble syncing right now".
It's trying to sync with "m.hotmail.com", so I changed it to "m.outlook.com". Doesn't work. Problem remains.
Anyone got any ideas??
I have 4 email accounts on my phone. My work one, my business one, my main "hotmail" one (the one I changed to outlook), and a slush hotmail one. All work fine except the [email protected]
The outlook switch is ridiculous enough, but now it's broken their own platform. Good going, MS. Greaaaaat idea.
---edit---
I power cycled the phone, and now it appears to be working. Who knows for how long.
sure haven't said:
Today I switched my hotmail to the new outlook ([email protected]). Then I did a hard reset on my phone.
When it booted up, I told it my windows live account was [email protected].
Now, my email won't sync, because "it's having trouble syncing right now".
It's trying to sync with "m.hotmail.com", so I changed it to "m.outlook.com". Doesn't work. Problem remains.
Anyone got any ideas??
I have 4 email accounts on my phone. My work one, my business one, my main "hotmail" one (the one I changed to outlook), and a slush hotmail one. All work fine except the [email protected]
The outlook switch is ridiculous enough, but now it's broken their own platform. Good going, MS. Greaaaaat idea.
---edit---
I power cycled the phone, and now it appears to be working. Who knows for how long.
Click to expand...
Click to collapse
Its all there ... on the site ..
if you change to outlook your windows phone will need a hard reset and you will loose all your app from the market
You missed the warning !!!!
colossus_r said:
Its all there ... on the site ..
if you change to outlook your windows phone will need a hard reset and you will loose all your app from the market
You missed the warning !!!!
Click to expand...
Click to collapse
what happens if you use both the Hotmail and outlook accounts? thermonuclear meltdown?
I was able to change the account to @outlook without a hard reset on a fully unlocked Titan. Only problem that remained was that emails I sent from the phone were still sent from @live address not from @outlook, but marketplace, twitter and facebook chat was working. I guess that could have been solved fairly easily, but I just did a hard reset at the end because getting everything back takes only about 1½ hours.
What I did was changed these registry values:
Code:
[HKCU\Software\Microsoft\ActiveSync\Partners\{B2830118-7BC6-4A74-8C9A-3D8B9CEF88E0}]
"Email"[email protected]
"User"[email protected]
[HKCU\Software\Microsoft\IdentityCRL\Environment\Production]
"DefaultID"[email protected]
Booted the phone then went to account settings and re-entered login details and everything started working... Ecxept the address emails were sent out from.
ohgood said:
what happens if you use both the Hotmail and outlook accounts? thermonuclear meltdown?
Click to expand...
Click to collapse
No nothing happens. It works just fine. I have sync'd my phone with my normal hotmail ID but wanted to start using my outlook without losing all my purchased apps.
So all I had to do was go to emails+accounts and sync my outlook as Outlook email. Enter my new outlook ID and password and bang! In less than 12 seconds my outlook was sync'd to my phone and I now have access to my spanking new email address AND have hotmail AND haven't lost any of my apps, contacts etc.
I prevented a thermonuclear meltdown.
drupad2drupad said:
No nothing happens. It works just fine. I have sync'd my phone with my normal hotmail ID but wanted to start using my outlook without losing all my purchased apps.
So all I had to do was go to emails+accounts and sync my outlook as Outlook email. Enter my new outlook ID and password and bang! In less than 12 seconds my outlook was sync'd to my phone and I now have access to my spanking new email address AND have hotmail AND haven't lost any of my apps, contacts etc.
I prevented a thermonuclear meltdown.
Click to expand...
Click to collapse
Υes thats the way .. if you dont transfer all your old live mails and other stuff to your new outllok mail !!!
Loco5150 said:
I was able to change the account to @outlook without a hard reset on a fully unlocked Titan. Only problem that remained was that emails I sent from the phone were still sent from @live address not from @outlook, but marketplace, twitter and facebook chat was working. I guess that could have been solved fairly easily, but I just did a hard reset at the end because getting everything back takes only about 1½ hours.
What I did was changed these registry values:
Code:
[HKCU\Software\Microsoft\ActiveSync\Partners\{B2830118-7BC6-4A74-8C9A-3D8B9CEF88E0}]
"Email"[email protected]
"User"[email protected]
[HKCU\Software\Microsoft\IdentityCRL\Environment\Production]
"DefaultID"[email protected]
Booted the phone then went to account settings and re-entered login details and everything started working... Ecxept the address emails were sent out from.
Click to expand...
Click to collapse
Of course before this I went to my live account and there took a new @outlook address to that same account. After hard reset all pruchased programs installed without an problem and everything worked as before in every aspect.
colossus_r said:
Its all there ... on the site ..
if you change to outlook your windows phone will need a hard reset and you will loose all your app from the market
You missed the warning !!!!
Click to expand...
Click to collapse
No no, you misread, I did do a hard reset!
I did a hard reset, then reset up my phone from the ground up. And it wasn't working.
At any rate, a power cycle hath fixed it still.
Related
Hi, I need some assistance with an activesync issue. My PIM.VOL file got too large. I deleted it. Archived some of my appointments on my PC and now when I try to re-sync the data, activesync appears to only add 100 of my old appointments with each sync connection. The problem is that I have over 1,500. How do I force a full re-sync of the whole calendar file?
I know this is a pretty 'old' topic..
But I ran into the same issue this week.
Anybody know how to resolve this???
This looks like something similar to what I went through. I was trying to sync my Outlook 2007 Contacts, Appointments, etc., from Windows Vista, to my ATT Tilt and it was only copying (about) 50% of the data to the phone. On a whim I decided to see if my PST needed a repair. So, I ran SCANPST.EXE, it detected and proceeded to fix errors, and all my contacts seem to be on the phone now.
Unfortunately (?) I don't sync with my Outlook, but with Exchange 2007 SP1 directly over wlan...
It syncs exactly 100 appointments, waits for about ten minutes, asks for my login credentials and does another 100. And keeps on doing that until it's finished (I guess), I've not waited/tried till it said 'finished'...
Mr_Happy said:
Unfortunately (?) I don't sync with my Outlook, but with Exchange 2007 SP1 directly over wlan...
It syncs exactly 100 appointments, waits for about ten minutes, asks for my login credentials and does another 100. And keeps on doing that until it's finished (I guess), I've not waited/tried till it said 'finished'...
Click to expand...
Click to collapse
Why not wait until it finishes to see if you're, at least, copying them all over? If not, then it's plan B...
Tried that yesterday.... Started at 7pm and quit at 1am.... At that point it was (maybe) 60% done... That was late enough for me...
The problem seems to be solved now....
Somehow the setup of Exchange entered the fqdn of the server in the internal address for ActiveSync instead of the url my exchange is on...
If it is solved I will post it here within a day...
Later that day....
No issues, popups etc so far.. Also changed the syncing period to 6 months instead of 'All'... Maybe that helped too....
Glad to hear that you're up and running. I know that when I was having the problem, I was pulling what hair I have left, out.
Hi all, I'm fairly experienced with the WM world (been using since WM2002) and am usually able to fix plenty of people's problems (on here and in the real world). I have run into an issue that I haven't quite been able to figure out. If it were my phone, I'd probably reflash a different rom on it (or even same one) and try it again fresh, but since it is not my phone I haven't tried it yet. Anyways, here is the issue.
My coworker has configured his phone running his provider's stock WM6.1 standard rom. He (well me, he had no idea it was possible until I showed him) is trying to connect his phone to the company's exchange server to get email on the phone. I have configured this (or instructed how to do this) for over 25 people where I work, and the only issues that I have ever run into were certificate issues. I manually pulled down the root certificate, made a cab file containing it, and installed it on his phone. This is easily verified by accessing the company's OWA site from Pocket IE. Without the certificate installed, a certificate warning appears, and with it you access without a problem (which I can do). So certificate, checked.
Now after a soft reset, it comes time to configure it. I get the email address, password, and domain in without a problem. Then the OWA address is put into the server address. Then the specific mail and calendar items are configured (such as retain last 3 days of mail, download 50KB of each message, show last 2 weeks of calendar, etc.), and finish is hit. The device successfully syncs, with no errors appearing on the screen. I even see items come down in activesync (such as syncing 82 contacts, 5 calendar events, and some emails).
I opened pocket outlook, and his inbox is empty. Odd, so I send him a test email from my AT&T Tilt (cooked WM 6.1 rom), and it arrives to his device on the next send/receive. Then, I hit send receive again on his phone and the test email disappears. I have tried changing the "retain" option for email from last 3 days to last 2 weeks, and no difference. Also the Calendar is empty. I sent him a meeting request and he accepted it, but it isn't on his mobile phone's calendar (but it is on the exchange calendar).
The only thing that I could think of is a rule to move everything to his personal folder on his laptop, but he says that he doesn't have one and moves everything over by hand. I'm thinking about swinging by his desk and confirming, but he isn't dumb and I'm sure he isn't lying about it.
I have been searching google (here and full internet google) without much luck. Thanks for any ideas to try, or else I'm gonna go soft reset his phone
Jason
Well he did tell me when he closed outlook on his work PC, everything started working right. I might try to swing by and look at his outlook afterall.
Jason
btw, if your poutlook syncs only new mails, and your server is configured to not keep messages on the server, the message might be deleted every other send/receive.
As of Oct 16th I am still unable to get solid performance out of Gmail Exchange with ActiveSync.
There are literally hundreds of complaints across the web detailing the same issues I am having but I don't hear people saying much on these forums.
Does your ActiveSync/Exchange Gmail mail work properly? Does it work well? If so what ROM are you using?
nope does not work for me.
i get
the server you are attempting to synchonizw with is either not and exchange server etc.
anyone else??
It's works for me after i changes my user name to [email protected] instead of [email protected]
I'm using touch pro latest official rom.
Yeah you make it [email protected] rather than [email protected]
Mine is working flawlessly. I am running EnergyRom 10/14. I had the biggest pain in the ass of a time trying to set it up a couple weeks ago until I stumbled across a thread somewhere and BLAM!!! it started working.
here is what you need to do.
1.) when you enter your email address in the first step make sure it is all lower case. ie.. [email protected]
2.) make sure you uncheck the option to obtain server info automatically
3.) in the exchange address use m.google.com (case sensitive)
4.) now enter email address in all CAPS ie.. [email protected]
4.1) make sure your password is "exactly" as you would loggin in online. (case sensitive)
5.) make sure that you uncheck "tasks" and "texts" as they are not currently supported by GoogleSync.
5.1) PS> not sure if this helped me but when selecting what I want to sync I went into setting for "email" and change them to this
Download the past---- ALL
Message Format----HTML
Download size limit----Entire Message
Dont check Include file attachments.
6.) Hit finish and watch the magic happen.
Also under "Menu > Schedule" make sure that the Sync During Peak times and Off-Peak time are set to " As items arrive"
Hope this helps!
ALSO!!! make sure that you are already set up on Google Calender!! if not you are going to error out...
There were problems with it a couple of weeks ago, and it stopped working for me. I tried everything I could think of but couldn't get it working again. Then I deleted the account and reinput all settings and lo and behold it started working again and has worked perfectly ever since.
Rabangus said:
There were problems with it a couple of weeks ago, and it stopped working for me. I tried everything I could think of but couldn't get it working again. Then I deleted the account and reinput all settings and lo and behold it started working again and has worked perfectly ever since.
Click to expand...
Click to collapse
I wish...
Stock ROM, nope.
Custom ROM, nope.
Deleted multiple times, nope.
Reset all settings within Gmail account Settings, nope.
Frakin nothing...
Sparkz914 said:
Yeah you make it [email protected] rather than [email protected]
Click to expand...
Click to collapse
I wasn't using googlemail.com.
When it was first setup, I followed the instructions provided by the Gmail Sync website, everything worked fine.
Irisht said:
4.) now enter email address in all CAPS ie.. [email protected]
Click to expand...
Click to collapse
Thanks for taking the time to reply. My setup was identical to yours (all 15 times I have setup, resetup, etc) but I still have the same issues.
Contacts sync just fine (Confirmation that server address, email address, login info, SSL, etc are setup fine.)
The folders within the pOutlook/Gmail show up but nothing is in my inbox.
I can even send a test message from the phone with the gmail account, receive it at my gmail imap on a laptop or via the web, but not on the phone.
I can see those damn folders and send email, wtf.
Maybe I need to turn off IMAP on the Gmail account?
I was already set up to sync with google calendar, and that worked just fine.
I added my gmail to it, and it got all the messages, and even though I DID have include file attachments, it didn't actually get any attachments, or even show that an attachment was available to click.. so it's basically worthless.
back to checking every 15 minutes I guess.
at least with hotmail you can have it set to as it arrives.
using NFSFANs B13 ROM, gotta update to B14 still
Thresher said:
As of Oct 16th I am still unable to get solid performance out of Gmail Exchange with ActiveSync.
There are literally hundreds of complaints across the web detailing the same issues I am having but I don't hear people saying much on these forums.
Does your ActiveSync/Exchange Gmail mail work properly? Does it work well? If so what ROM are you using?
Click to expand...
Click to collapse
I am using the stock Sprint HTC Touch Pro ROM
There are many bugs and occasional lags of up to a couple of hours. Here are the bugs I have encountered:
Attachments aren't delivered
Calendar does not sync existing items from phone to Google, only ones added
Contacts are missing the category data
Well fixed mine not working. All i changed from the other settings for for it not to sync text messages and tasks and it now works I think !
Mine still doesn't work, no matter what shenanigans I try. I gave up, went back to IMAP, Outlook for contacts and usb/bt sync. I push my contacts to gmail via a silly file once in a while.
Oh well, at least Imap keeps things organized between all my email.
Gmail sync
I tried many different settings, but it kept telling me that there have changes on the server and it needs to start again. The only thing which made a difference, was setting the days to push as 1. It now works flawlessly, and has worked for a complete week. (I did not try syncing folders yet) I use it only for inbox notification, as the reply address cannot be changed to my domain name. So I use imap for sending and Microsoft exchange for notification (or if I dont mind the reply address to state *****@gmail.com
Hi all,
I noticed a few days ago my HD7's battery was lasting just a few hours after a full recharge. I have now found that the phone is constantly syncronising all the email accounts! (1 live, 1 exchange & 1 Imap)
All 3 accounts are greyed out in the email settings page, so I can't even remove them.
I don't want to do a factory reset as I'll lose all of my Txt messages
Anyone have any ideas...?
Cheers
JQ
Have you rebooted your phone? Also, not absolutely certain about saving text messages but, I believe Live will restore all settings and info after a hard reset. It did on mine when I was switching out HD7s. Just make sure Live sync has run.
Well hard reset will definitely not bring back smses.
As for the sync: for 99% it's some kind of currupted email data.
Maybe try to clean these email accounts. It must be something like that.
I've had similar issue but with looped Contacts sync. Device was endlessly counting synced contacts, I was forcing this to stop after reaching 20000......
The problem was gone once I cleaned my contacts and removed corrupted data. This problem appeared after I made first ActiveSync from my WM6.5 device.
Now it's fine. WLive syncs hotmail emails, calendar and contacts.
Hope this helps......
Hmmmm not sure I can clean out my emails...
The live account has no emails in there, and my Exchange account has over 11,000 so don't want to mess with that!
I've tried disconecting from the internet (airplane mode etc) to see if the sync ever times out but it never does.
Q
jamesquintin said:
The live account has no emails in there, and my Exchange account has over 11,000 so don't want to mess with that!
Click to expand...
Click to collapse
Do you try to sync all that 11,000 emails to your phone? Or just a few days worth of it?
Only the last 7 days worth.
I've changed the passwords on all my email accounts, thinking it might stop as it cant access it, but no joy...
Wierdly the Hotmail mail icon on the start screen has dissapeared and is gone from the apps list (ie I can't go into my hotmail email list)...
Q
Hard to say. It may be a problem started with 11000 emails but I am not sure.
But I'm sure there are some things which cause sync corruption and in this case
only hard reset helps. I think 11000 emails is sick for a device.
it started when my live account didn't update with new emails.
Now the live account is in the email list (under settings) but has completly gone from the rest of the phone! Like if I try and forward a picture via messaging, the hotmail account is not listed, when the exchange and Imap accounts are...
Hopefully the next update will be here within a week or so, and that may solve my problem...
Q
Same problem here, but with contacts. Live is constantly syncing. If you want to stop it, turn off wifi, turn off data and 3G in cellular settings and it will stop. Then go to settings for that account and write some bull**** in server adress. It will not be able to connect again.
I tried to clean all contacts from my live account, then sync with phone (which removes contacts from phone). Then i imported the contacts again to live and synced again. sync loop was back...
Any advices? This is common problem with all WP7 phones. Lot of people have this problem. I also dont want to hard reset. I am using different live account, which syncs just fine.
chumaj001 said:
Same problem here, but with contacts. Live is constantly syncing. If you want to stop it, turn off wifi, turn off data and 3G in cellular settings and it will stop. Then go to settings for that account and write some bull**** in server adress. It will not be able to connect again.
I tried to clean all contacts from my live account, then sync with phone (which removes contacts from phone). Then i imported the contacts again to live and synced again. sync loop was back...
Any advices? This is common problem with all WP7 phones. Lot of people have this problem. I also dont want to hard reset. I am using different live account, which syncs just fine.
Click to expand...
Click to collapse
I don't think you can deal with it without hard reset.
I had this contacts loop and it was caused by corrupted and doubled contacts in Hotmail, plus the number of it - it was 1400.
After I sorted this - cleaned, removed empty ones and unnecessary, everything works perfect. So the deal is to clean corrupted data.
problem is that the email accounts never time out, even if there is no data connection, therefore I can't change passwords or anything...
Try to use airplane mode. It should disconnect everything.
yup tried that, no joy
i started using a samsung omnia 7 this weekend, and had the same problem with stuck e-mails. a soft reset while in flight mode did the trick for me. i could then delete all the accounts that were stuck.
Anyone who flashed the new android L factory image facing this issue where not all the contacts from exchange server are getting sync'd?
Not working for me either. Also calendar from Exchange (Office 365 in my case) is not getting synced, and I cannot even see it in the list of available calendars.
testinguser said:
Anyone who flashed the new android L factory image facing this issue where not all the contacts from exchange server are getting sync'd?
Click to expand...
Click to collapse
Can you sync email normally? I couldn't even sync email since it told me exchange services has stopped every seconds
E-mail sync works fine, and even the Exchange policies came through correctly (PIN & encryption in my case). Posted question to Google Product forums as well.
UPDATE: Now after 2,5 hours of waiting, I do see calendar items and also contacts being synced from Exchange, so I'm considering this working for me at least for now.
My exchange is not working. Just syncing mail forever (nothing ever comes up) and calendar wont show. I have cleared data for exchange and gmail and deleted and readded the account several times. No luck at all. Please help me, I need to get to my work mail!!
Just an update. The issue is now resolved.
Here is what I did: I completely removed the exhange server account. Reset phone. Create exhchange server account and let it do it's thing while it was pulling down the info rather than try to much around with the phone this time around. Worked just fine. All contacts / emails / calendar everything sync'd correctly. I am connecting to outlook.office365.com.
testinguser said:
Just an update. The issue is now resolved.
Here is what I did: I completely removed the exhange server account. Reset phone. Create exhchange server account and let it do it's thing while it was pulling down the info rather than try to much around with the phone this time around. Worked just fine. All contacts / emails / calendar everything sync'd correctly. I am connecting to outlook.office365.com.
Click to expand...
Click to collapse
During the time for syncing, have you received any notification ( error) which tells you the "Exchange services has stopped" ?
testinguser said:
Just an update. The issue is now resolved.
Here is what I did: I completely removed the exhange server account. Reset phone. Create exhchange server account and let it do it's thing while it was pulling down the info rather than try to much around with the phone this time around. Worked just fine. All contacts / emails / calendar everything sync'd correctly. I am connecting to outlook.office365.com.
Click to expand...
Click to collapse
Hi, please help me. I have a company Exchange account on my N5 and everything works well, except the contacts sync. If I create a new contact on Nexus 5, it won't be sync to Exchange. In the opposite direction - from desktop to N5 - works well. (I choose the "Exchange contact", if I create a new contact, please tell me other something...) All the other syncs work well, like calendar, e-mail, only this way doesn't work. So what is your opinion, your method can help me as well? Or it is a bug in Lollipop? If I remember, it worked well with 4.4.4, but I'm not sure
I deleted all phones from Exchange (there were N5 a few times and my last phones as well) and my Exchange account from phone as well. Next I sync and the result is: when I create a new contact on the N5, it will be appear in the "Recommend Contacts" account. Then I can move it to "Contacts" account. It isn't complete solution, but better then earlier