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[Q] Error syncing contacts from Live

I'll be as brief as possible. If you need clarification, just ask. I don't expect to solve this problem quickly, but any help is appreciated. Thanks in advance.
I cannot sync contacts with my main Live account (which is set up with Windows Live Domains). Whenever I leave the Contacts option checked, the phone displays "Attention required" after a few minutes of syncing, and then "Error 0x86000106". It also briefly displays "Contacts: 1/0".
Emails and appointments sync flawlessly on that account, and contacts syncing works flawlessly with *any other* accounts I have, even with another Live account with a custom domain.
Here's what I tried so far, without success:
- Posted this problem to the Microsoft Answers forum (no help)
- Hard resetted the phone
- Changed phone's time zone
- Changed phone's region and language
- Enabled logging (where's that log stored?)
- Removed and readded all my contacts (I have about 120 contacts)
- Tried syncing with just one or two contacts
- Tried syncing via both WiFi and OTA
- Tried changing some personal info on the account profile
I've actually found that error code on Microsoft's website, but they say it's related to Outlook/Exchange and Activesync (it's trying to sync a corrupted item, and removing the offender causes the sync to continue). However, I cannot imagine how that corruption could be possible as I am not using Outlook.
Any ideas? Is it possible to "clear" the account in any way?

Bump... Anything? Anyone? I had resetted the phone a few more times, still no luck.

Try this
Uncheck sync contacts, then sync the whole thing. Then check sync contacts and see if it works

wpxbox, thanks for the reply. I can't uncheck to sync contacts now because this is my primary ID (I can only uncheck email). However, I did some tests a while ago and used this ID as a secondary account - unchecking Contacts would yield a successful sync, but the error would come back if I check Contacts again.

Just as you said above, its probably trying to sync a corrupted contact, and removing the corrupted contact should let it sync successfully. It doesn't matter if you are using Outlook or not, the server itself is a Microsoft Exchange server, and very rarely, something like this happens.
More than likely, you'll have to find the offending contact and try to sync again.
I would export all my contacts, delete them from my Live account (clear it out completely), then separate the exported contacts into groups of 10 or 20 contacts each, and then import each group, and sync after each import. This will allow you to make sure your contacts all sync successfully, and if there is a corrupted one, you can narrow it down to the last group you imported of 10 or 20 contacts. Makes it easy to track down the culprit.

That would be a god way. Good idea

prjkthack, thanks for the reply but I already did that. Phone won't sync even with an empty contact list. Still could be a corrupt contact, but where would it be? I used Outlook to access the contacts list and see if something comes up but no luck either (btw, Outlook syncs flawlessly).

And before someone say it, I already contacted Microsoft about it but they just keep sending me back and forth between the Microsoft Answers team, the Windows Live Mobile team and the Windows Live forum without giving me any solutions at all.

Nothing? Oh well, I'm doomed....

[q]Keep on losing some contacts

Hello,
Since I got my Android phone ive synced my SIM contacts to my gmail accounts and whenever I add a new contact I save it under my Gmail account ( when asked by the prompt).
I have noticed Ive been losing some contacts and I have no idea why. It happened like 3 times before and today I did a factory reset and when I synced my gmail contacts I noticed most of the recently added contacts were not there, logged on to my gmail account and checked the contacts there and didnt find them either.
This is really frustrating. other than the fact that I need one of my contacts info for urgent reasons, Its really embarrassing to keep on asking for the same person's number over and over again. Theres this particular guy's number that my phone just wont keep, Ive lost 3 times already and today I lost it again.
Sorry for the rant. Why is this happening ? How can I fix it ?

save to PHONE AND DON'T SYNC WITH GOOGLE or download contacts to sim apk
Sent from my Desire HD using xda premium

Ill do that .
No one knows what causes this ;( ?

I sync contacts with Google and have never lost a contact. It sounds like it's NOT synching with Google, and that's the problem.
Try adding the contacts to Google via a browser and see if they appear on the phone. If not then you're not synching correctly and need to check your account settings on your phone. You certainly shouldn't lose any contacts if you add them that way anyway.

Switched to @outlook.com, now my email doesn't work

Today I switched my hotmail to the new outlook ([email protected]). Then I did a hard reset on my phone.
When it booted up, I told it my windows live account was [email protected].
Now, my email won't sync, because "it's having trouble syncing right now".
It's trying to sync with "m.hotmail.com", so I changed it to "m.outlook.com". Doesn't work. Problem remains.
Anyone got any ideas??
I have 4 email accounts on my phone. My work one, my business one, my main "hotmail" one (the one I changed to outlook), and a slush hotmail one. All work fine except the [email protected]
The outlook switch is ridiculous enough, but now it's broken their own platform. Good going, MS. Greaaaaat idea.
---edit---
I power cycled the phone, and now it appears to be working. Who knows for how long.

sure haven't said:
Today I switched my hotmail to the new outlook ([email protected]). Then I did a hard reset on my phone.
When it booted up, I told it my windows live account was [email protected].
Now, my email won't sync, because "it's having trouble syncing right now".
It's trying to sync with "m.hotmail.com", so I changed it to "m.outlook.com". Doesn't work. Problem remains.
Anyone got any ideas??
I have 4 email accounts on my phone. My work one, my business one, my main "hotmail" one (the one I changed to outlook), and a slush hotmail one. All work fine except the [email protected]
The outlook switch is ridiculous enough, but now it's broken their own platform. Good going, MS. Greaaaaat idea.
---edit---
I power cycled the phone, and now it appears to be working. Who knows for how long.
Click to expand...
Click to collapse
Its all there ... on the site ..
if you change to outlook your windows phone will need a hard reset and you will loose all your app from the market
You missed the warning !!!!

colossus_r said:
Its all there ... on the site ..
if you change to outlook your windows phone will need a hard reset and you will loose all your app from the market
You missed the warning !!!!
Click to expand...
Click to collapse
what happens if you use both the Hotmail and outlook accounts? thermonuclear meltdown?

I was able to change the account to @outlook without a hard reset on a fully unlocked Titan. Only problem that remained was that emails I sent from the phone were still sent from @live address not from @outlook, but marketplace, twitter and facebook chat was working. I guess that could have been solved fairly easily, but I just did a hard reset at the end because getting everything back takes only about 1½ hours.
What I did was changed these registry values:
Code:
[HKCU\Software\Microsoft\ActiveSync\Partners\{B2830118-7BC6-4A74-8C9A-3D8B9CEF88E0}]
"Email"[email protected]
"User"[email protected]
[HKCU\Software\Microsoft\IdentityCRL\Environment\Production]
"DefaultID"[email protected]
Booted the phone then went to account settings and re-entered login details and everything started working... Ecxept the address emails were sent out from.

ohgood said:
what happens if you use both the Hotmail and outlook accounts? thermonuclear meltdown?
Click to expand...
Click to collapse
No nothing happens. It works just fine. I have sync'd my phone with my normal hotmail ID but wanted to start using my outlook without losing all my purchased apps.
So all I had to do was go to emails+accounts and sync my outlook as Outlook email. Enter my new outlook ID and password and bang! In less than 12 seconds my outlook was sync'd to my phone and I now have access to my spanking new email address AND have hotmail AND haven't lost any of my apps, contacts etc.
I prevented a thermonuclear meltdown.

drupad2drupad said:
No nothing happens. It works just fine. I have sync'd my phone with my normal hotmail ID but wanted to start using my outlook without losing all my purchased apps.
So all I had to do was go to emails+accounts and sync my outlook as Outlook email. Enter my new outlook ID and password and bang! In less than 12 seconds my outlook was sync'd to my phone and I now have access to my spanking new email address AND have hotmail AND haven't lost any of my apps, contacts etc.
I prevented a thermonuclear meltdown.
Click to expand...
Click to collapse
Υes thats the way .. if you dont transfer all your old live mails and other stuff to your new outllok mail !!!

Loco5150 said:
I was able to change the account to @outlook without a hard reset on a fully unlocked Titan. Only problem that remained was that emails I sent from the phone were still sent from @live address not from @outlook, but marketplace, twitter and facebook chat was working. I guess that could have been solved fairly easily, but I just did a hard reset at the end because getting everything back takes only about 1½ hours.
What I did was changed these registry values:
Code:
[HKCU\Software\Microsoft\ActiveSync\Partners\{B2830118-7BC6-4A74-8C9A-3D8B9CEF88E0}]
"Email"[email protected]
"User"[email protected]
[HKCU\Software\Microsoft\IdentityCRL\Environment\Production]
"DefaultID"[email protected]
Booted the phone then went to account settings and re-entered login details and everything started working... Ecxept the address emails were sent out from.
Click to expand...
Click to collapse
Of course before this I went to my live account and there took a new @outlook address to that same account. After hard reset all pruchased programs installed without an problem and everything worked as before in every aspect.

colossus_r said:
Its all there ... on the site ..
if you change to outlook your windows phone will need a hard reset and you will loose all your app from the market
You missed the warning !!!!
Click to expand...
Click to collapse
No no, you misread, I did do a hard reset!
I did a hard reset, then reset up my phone from the ground up. And it wasn't working.
At any rate, a power cycle hath fixed it still.

Email constant connection error

My email seems to be working fine. I can send and receive email and view the contents of my various folders. But, it seems like every time it syncs (e. g. Every time I send an email), it displays an error message saying it had a connection error. As shown in the attached screen shot.
I went into Settings / Accounts. I only have one email account and it's an Exchange Activesync account. It is set to sync mail, calendar, contacts, and tasks. I toggled the sync for each one off and then back on. After I turned each one back on, that thing would sync and then display this same error.
Any idea what's going on?

I have had this problem also, but only when I was losing a weak wifi signal, or I was VPN'd to my work network. Either of those scenario's playing out with you?

EmerikL said:
I have had this problem also, but only when I was losing a weak wifi signal, or I was VPN'd to my work network. Either of those scenario's playing out with you?
Click to expand...
Click to collapse
Idon't think so. Settings shows WiFi signal as Strong. And I'm not VPNed.

This happened to me today too. The same connection error, but with g-mail. I had to clear the cache and data of the stock e-mail app. Then, when I restarted the e- mail app, l had to re-enter my account info. Worked fine after that.

stuartv said:
Any idea what's going on?
Click to expand...
Click to collapse
I've gotten that pop-up randomly from day one on my Exchange account. It's never impacted what the e-mail client's actually doing. I've even gotten it while I'm watching a ton of e-mails download properly like when re-connecting after a plane flight. So I'm treating it as a false alarm until proven otherwise. Hopefully an update makes it go away.

BarryH_GEG said:
I've gotten that pop-up randomly from day one on my Exchange account. It's never impacted what the e-mail client's actually doing. I've even gotten it while I'm watching a ton of e-mails download properly like when re-connecting after a plane flight. So I'm treating it as a false alarm until proven otherwise. Hopefully an update makes it go away.
Click to expand...
Click to collapse
My connection error was constant but I was only getting it from the stock e-mail app. I could reproduce it consistently by touching the refresh icon. But, when I opened the g-mail app, it could access everything fine. The error wouldn't stop until I reset everything and re-entered all the account info.

Stock email has problems with exchange server. Mine was having problems with office 365. it happens to all sgs ii, iii and note 10.1 ics versions. You have to clear contacts auto complete list. After that it was working ok with emails but Splaner is still not syncing well, only one way from server to device.
To empty auto complete list, go to file, option, email, email sending, empty auto complete...in office 2010.
Sent from my GT-N8000 using xda app-developers app

I had a problem with my email the other day and ended up doing a factory reset and reinstalling all my apps, etc.. I didn't have this error before that happened.
I will try clearing the app's cache, etc. and re-setting up my email.
Thanks, guys.
ps. my problem the other day was that I could not compose a new email message (including replying to a received message). That turned out to be because I had turned on Force 2D GPU rendering in Settings/Developer Options. I wish I had figured that out before doing the factory reset... *sigh* Just FYI.

Thanks again for the help. I deleted the account, Cleared data and cache, rebooted, re-created the account, and now all seems well.

htainlin said:
Stock email has problems with exchange server. Mine was having problems with office 365. it happens to all sgs ii, iii and note 10.1 ics versions. You have to clear contacts auto complete list. After that it was working ok with emails but Splaner is still not syncing well, only one way from server to device.
To empty auto complete list, go to file, option, email, email sending, empty auto complete...in office 2010.
Click to expand...
Click to collapse
I have this error as well. It does not seem to impact emails, but I have problems with S-Planner not displaying events. I can sync events with S-Planner both ways, but some events just won't display in S-Planner. I have not yet found a common cause or a way to reproduce a non-syncing event.
[edit]
Ok, I went ahead and deleted the account and added it back again. For now, it syncs alright, let's see how it goes.
I think what I did different this time was to create an Active Sync Account from the start, whereas the first time around I selected "Email" and then Active Sync at the prompt when you go into manual setup. Could this make the difference, how exactly did you guys set up your accounts?
Now I only have one other problem: when I first added the account, the Exchange events in S-Planner were a nice green, but this time they are kind of a pastel shade pink, which I don't like at all. Can you change the color anywhere?
[/edit]

Contacts not restoring from Exchange server on Android L

Anyone who flashed the new android L factory image facing this issue where not all the contacts from exchange server are getting sync'd?

Not working for me either. Also calendar from Exchange (Office 365 in my case) is not getting synced, and I cannot even see it in the list of available calendars.

testinguser said:
Anyone who flashed the new android L factory image facing this issue where not all the contacts from exchange server are getting sync'd?
Click to expand...
Click to collapse
Can you sync email normally? I couldn't even sync email since it told me exchange services has stopped every seconds

E-mail sync works fine, and even the Exchange policies came through correctly (PIN & encryption in my case). Posted question to Google Product forums as well.
UPDATE: Now after 2,5 hours of waiting, I do see calendar items and also contacts being synced from Exchange, so I'm considering this working for me at least for now.

My exchange is not working. Just syncing mail forever (nothing ever comes up) and calendar wont show. I have cleared data for exchange and gmail and deleted and readded the account several times. No luck at all. Please help me, I need to get to my work mail!!

Just an update. The issue is now resolved.
Here is what I did: I completely removed the exhange server account. Reset phone. Create exhchange server account and let it do it's thing while it was pulling down the info rather than try to much around with the phone this time around. Worked just fine. All contacts / emails / calendar everything sync'd correctly. I am connecting to outlook.office365.com.

testinguser said:
Just an update. The issue is now resolved.
Here is what I did: I completely removed the exhange server account. Reset phone. Create exhchange server account and let it do it's thing while it was pulling down the info rather than try to much around with the phone this time around. Worked just fine. All contacts / emails / calendar everything sync'd correctly. I am connecting to outlook.office365.com.
Click to expand...
Click to collapse
During the time for syncing, have you received any notification ( error) which tells you the "Exchange services has stopped" ?

testinguser said:
Just an update. The issue is now resolved.
Here is what I did: I completely removed the exhange server account. Reset phone. Create exhchange server account and let it do it's thing while it was pulling down the info rather than try to much around with the phone this time around. Worked just fine. All contacts / emails / calendar everything sync'd correctly. I am connecting to outlook.office365.com.
Click to expand...
Click to collapse
Hi, please help me. I have a company Exchange account on my N5 and everything works well, except the contacts sync. If I create a new contact on Nexus 5, it won't be sync to Exchange. In the opposite direction - from desktop to N5 - works well. (I choose the "Exchange contact", if I create a new contact, please tell me other something...) All the other syncs work well, like calendar, e-mail, only this way doesn't work. So what is your opinion, your method can help me as well? Or it is a bug in Lollipop? If I remember, it worked well with 4.4.4, but I'm not sure

I deleted all phones from Exchange (there were N5 a few times and my last phones as well) and my Exchange account from phone as well. Next I sync and the result is: when I create a new contact on the N5, it will be appear in the "Recommend Contacts" account. Then I can move it to "Contacts" account. It isn't complete solution, but better then earlier