Hello,
Since I got my Android phone ive synced my SIM contacts to my gmail accounts and whenever I add a new contact I save it under my Gmail account ( when asked by the prompt).
I have noticed Ive been losing some contacts and I have no idea why. It happened like 3 times before and today I did a factory reset and when I synced my gmail contacts I noticed most of the recently added contacts were not there, logged on to my gmail account and checked the contacts there and didnt find them either.
This is really frustrating. other than the fact that I need one of my contacts info for urgent reasons, Its really embarrassing to keep on asking for the same person's number over and over again. Theres this particular guy's number that my phone just wont keep, Ive lost 3 times already and today I lost it again.
Sorry for the rant. Why is this happening ? How can I fix it ?
save to PHONE AND DON'T SYNC WITH GOOGLE or download contacts to sim apk
Sent from my Desire HD using xda premium
Ill do that .
No one knows what causes this ;( ?
I sync contacts with Google and have never lost a contact. It sounds like it's NOT synching with Google, and that's the problem.
Try adding the contacts to Google via a browser and see if they appear on the phone. If not then you're not synching correctly and need to check your account settings on your phone. You certainly shouldn't lose any contacts if you add them that way anyway.
Related
Hi all,
I noticed a few days ago my HD7's battery was lasting just a few hours after a full recharge. I have now found that the phone is constantly syncronising all the email accounts! (1 live, 1 exchange & 1 Imap)
All 3 accounts are greyed out in the email settings page, so I can't even remove them.
I don't want to do a factory reset as I'll lose all of my Txt messages
Anyone have any ideas...?
Cheers
JQ
Have you rebooted your phone? Also, not absolutely certain about saving text messages but, I believe Live will restore all settings and info after a hard reset. It did on mine when I was switching out HD7s. Just make sure Live sync has run.
Well hard reset will definitely not bring back smses.
As for the sync: for 99% it's some kind of currupted email data.
Maybe try to clean these email accounts. It must be something like that.
I've had similar issue but with looped Contacts sync. Device was endlessly counting synced contacts, I was forcing this to stop after reaching 20000......
The problem was gone once I cleaned my contacts and removed corrupted data. This problem appeared after I made first ActiveSync from my WM6.5 device.
Now it's fine. WLive syncs hotmail emails, calendar and contacts.
Hope this helps......
Hmmmm not sure I can clean out my emails...
The live account has no emails in there, and my Exchange account has over 11,000 so don't want to mess with that!
I've tried disconecting from the internet (airplane mode etc) to see if the sync ever times out but it never does.
Q
jamesquintin said:
The live account has no emails in there, and my Exchange account has over 11,000 so don't want to mess with that!
Click to expand...
Click to collapse
Do you try to sync all that 11,000 emails to your phone? Or just a few days worth of it?
Only the last 7 days worth.
I've changed the passwords on all my email accounts, thinking it might stop as it cant access it, but no joy...
Wierdly the Hotmail mail icon on the start screen has dissapeared and is gone from the apps list (ie I can't go into my hotmail email list)...
Q
Hard to say. It may be a problem started with 11000 emails but I am not sure.
But I'm sure there are some things which cause sync corruption and in this case
only hard reset helps. I think 11000 emails is sick for a device.
it started when my live account didn't update with new emails.
Now the live account is in the email list (under settings) but has completly gone from the rest of the phone! Like if I try and forward a picture via messaging, the hotmail account is not listed, when the exchange and Imap accounts are...
Hopefully the next update will be here within a week or so, and that may solve my problem...
Q
Same problem here, but with contacts. Live is constantly syncing. If you want to stop it, turn off wifi, turn off data and 3G in cellular settings and it will stop. Then go to settings for that account and write some bull**** in server adress. It will not be able to connect again.
I tried to clean all contacts from my live account, then sync with phone (which removes contacts from phone). Then i imported the contacts again to live and synced again. sync loop was back...
Any advices? This is common problem with all WP7 phones. Lot of people have this problem. I also dont want to hard reset. I am using different live account, which syncs just fine.
chumaj001 said:
Same problem here, but with contacts. Live is constantly syncing. If you want to stop it, turn off wifi, turn off data and 3G in cellular settings and it will stop. Then go to settings for that account and write some bull**** in server adress. It will not be able to connect again.
I tried to clean all contacts from my live account, then sync with phone (which removes contacts from phone). Then i imported the contacts again to live and synced again. sync loop was back...
Any advices? This is common problem with all WP7 phones. Lot of people have this problem. I also dont want to hard reset. I am using different live account, which syncs just fine.
Click to expand...
Click to collapse
I don't think you can deal with it without hard reset.
I had this contacts loop and it was caused by corrupted and doubled contacts in Hotmail, plus the number of it - it was 1400.
After I sorted this - cleaned, removed empty ones and unnecessary, everything works perfect. So the deal is to clean corrupted data.
problem is that the email accounts never time out, even if there is no data connection, therefore I can't change passwords or anything...
Try to use airplane mode. It should disconnect everything.
yup tried that, no joy
i started using a samsung omnia 7 this weekend, and had the same problem with stuck e-mails. a soft reset while in flight mode did the trick for me. i could then delete all the accounts that were stuck.
I have a couple dozen contacts that I’ve saved to the phone that Google is not synching with.
These are contacts I’ve added since the last time I backed up my phone to install the Revolution HD rom. Truthfully, Google didn’t back up all my contacts then either and I assumed it had so I wiped everything on the phone, installed the rom, resynched my contacts with Google and only had half of the contacts. What a pisser that was.
I don’t want to do this again so I Exported everything on my ‘phone’ to SD card. But the question remains; how come Google doesn’t see that I’ve added contacts to my phone and automatically back it up to my Gmail?
I have my Gmail set to auto synch and it shows the last synch was this morning. Nonetheless, I still have a couple dozen contacts on my phone that are not saved to google.
When you create a contact use Google and not the phone. This works for me, I don't miss any contacts when I flash a new ROM, even switching phones, all my contacts show up as soon as I sync with gmail.
Sent from my HTC Sensation 4G using Tapatalk
That doesn't sound right.
I thought the whole point of the Gmail account and turning synch on was to synch your phone contacts to the Gmail account. Even Tmobile contacts does this...
I have added contacts on the phone ever since getting my Nexus One. And all my contacts have synced properly. The only reason I would go to the contacts list from gmail is to confirm that it had synced from the phone and also to add a pic.
Not sure why your syncing didn't pick up your changes from your phone. I have even restored my contacts from gmail because of conflicting syncing issues.
Hey
I was just using my Galaxy S3 and talking on the phone when it randomly rebooted and went into safe mode.
So i took the battery out and rebooted it again stated but it seemed to have wiped or I lost all my accounts such as HaxSync for my FB contact, hotmail account wasnt there, facebook had to re login and sync the account was deleted off the phone , all my contacts synced pictures had gone. Swiftkey was disabled.
anyone know what the cause of this could be? or has had similar problem? so did it pretty much delete all those accounts and pictures .so annoying
thanks
What's the deal with my contacts disappearing? Apparently there's a problem with google syncing my contacts but are they not backed up on the phone? Any ideas how I can get them back? They are in google contacts online but are not syncing to my phone.
Suprcynic said:
What's the deal with my contacts disappearing? Apparently there's a problem with google syncing my contacts but are they not backed up on the phone? Any ideas how I can get them back? They are in google contacts online but are not syncing to my phone.
Click to expand...
Click to collapse
I had this same problem as well, not sure how to fix it. It would sync about 3 or 4 of my contacts. Luckily I made a .vcf backup of my contacts before I installed a new rom.
I just had about 30 contacts disappear from my phone Wed night. I didn't jump online to see if they still existed in gmail before trying to sync my phone with Google. I didn't get them back on the phone and they were gone from my online contacts, but I did add the verizon shortcuts! Luckily I was able to restore contacts in Google from last week (2 and 3 days old didn't work for some reason). They immediately showed back up on the phone too.
I know I didn't do anything that would have caused this.
Sent from my SCH-I535 using Tapatalk
My brother got a Nexus 5 from T-mobile today. All his contacts on HTC Sensation are synced to Google appear so on both phone and through a web browser. I was helping him set it up this evening and everything seemed fine - had him sign into Google yada yada yada. When he went into his contacts it was empty, same with his Gmail emails. He has 200+ contacts an quite a few emails in his inbox so I thought this was strange.
I checked the Google account under settings and said everything had synced just fine with no errors. Found this to be odd so I wiped data and cache on both Gmail app and Google Contacts Sync app. Rebooted phone, nothing. Wiped dalvik cache, nothing. Removed and readded Gmail account, nothing. Factory reset, nothing.
Basically tried everything I know to no avail. It's odd that it is saying that it is synced when it indeed it is not - there isn't even an error message.
Anyone else having issues with this? Find this very very strange and there is hardly ever a phone issue that I can't solve and I'm stumped. Now I did manage to just export contacts to storage on Sensation and then copy the .vsf file to computer and then copied it to Nexus 5 and imported so he has his contacts but still no emails.
Considering just flashing CM11 onto it and seeing if that does it but don't want to go through all that if I don't have to - my brother is basic user anyway, he wouldn't even know what's going on if I were to flash CM11.
Just seeing if anyone else has issues like this. Ant suggestions would be great.
Sent from my Project Infinity 1.2 Galaxy S 5 on AT&T using XDA Premium
cwburns32 said:
My brother got a Nexus 5 from T-mobile today. All his contacts on HTC Sensation are synced to Google appear so on both phone and through a web browser. I was helping him set it up this evening and everything seemed fine - had him sign into Google yada yada yada. When he went into his contacts it was empty, same with his Gmail emails. He has 200+ contacts an quite a few emails in his inbox so I thought this was strange.
I checked the Google account under settings and said everything had synced just fine with no errors. Found this to be odd so I wiped data and cache on both Gmail app and Google Contacts Sync app. Rebooted phone, nothing. Wiped dalvik cache, nothing. Removed and readded Gmail account, nothing. Factory reset, nothing.
Basically tried everything I know to no avail. It's odd that it is saying that it is synced when it indeed it is not - there isn't even an error message.
Anyone else having issues with this? Find this very very strange and there is hardly ever a phone issue that I can't solve and I'm stumped. Now I did manage to just export contacts to storage on Sensation and then copy the .vsf file to computer and then copied it to Nexus 5 and imported so he has his contacts but still no emails.
Considering just flashing CM11 onto it and seeing if that does it but don't want to go through all that if I don't have to - my brother is basic user anyway, he wouldn't even know what's going on if I were to flash CM11.
Just seeing if anyone else has issues like this. Ant suggestions would be great.
Sent from my Project Infinity 1.2 Galaxy S 5 on AT&T using XDA Premium
Click to expand...
Click to collapse
You say the contacts are visible through a pc, you mean via Gmail on the pc right? This could indicate he is signed into the incorrect account. I know I have more than one....
Sometimes the Android Gmail app needs a manual pull down refresh to show mail, and make sure the appropriate inboxes are syncing via the Gmail app settings. The manage labels option, I think.
And in the People app, press the overflow button and tap accounts. Check the check box and select the correct account.
Aerowinder said:
You say the contacts are visible through a pc, you mean via Gmail on the pc right? This could indicate he is signed into the incorrect account. I know I have more than one....
Sometimes the Android Gmail app needs a manual pull down refresh to show mail, and make sure the appropriate inboxes are syncing via the Gmail app settings. The manage labels option, I think.
And in the People app, press the overflow button and tap accounts. Check the check box and select the correct account.
Click to expand...
Click to collapse
No disrespect sir, but this is probably one of the first things I check. I used to work at an AT&T store for 4+ years and this always seemed to be the customer's issue with "not syncing." He has only one Gmail account and that is the one logged onto the phone. When I log into this SAME account on a web browser the contacts are there. Like I said the phone is telling me everything is synced, yada yada yada but still nothing. I appreciate you trying to help but that certainly is not the issue here. There is something deeper than that causing this issues and I cannot for the life of me figure it out. So frustrating.
cwburns32 said:
No disrespect sir, but this is probably one of the first things I check. I used to work at an AT&T store for 4+ years and this always seemed to be the customer's issue with "not syncing." He has only one Gmail account and that is the one logged onto the phone. When I log into this SAME account on a web browser the contacts are there. Like I said the phone is telling me everything is synced, yada yada yada but still nothing. I appreciate you trying to help but that certainly is not the issue here. There is something deeper than that causing this issues and I cannot for the life of me figure it out. So frustrating.
Click to expand...
Click to collapse
I understand your frustration. I suppose you've already tried syncing his contacts to your phone? It wouldn't be the first time a Google account was boogered up.
If that works, make a new Google account and import the contacts to it, then attempt a sync. If that works, there is an issue on Google's end with that original account.
Aerowinder said:
I understand your frustration. I suppose you've already tried syncing his contacts to your phone?
Click to expand...
Click to collapse
Oh shoot, forgot to mention that, this is even more odd. I added his Google account to my Nexus 7 and my GS5. On the Nexus 7 contacts or emails do not show up (even though they say they are synced). On the GS5 the contacts show up but still no emails. Now you can really start to understand my frustration as that is just down right goofy. Who knows, so annoying though.