Database Info

Push Gmail is official!

I just tried it and now that useless Outlook Mail folder has purpose!
Here's the link:
http://googlemobile.blogspot.com/2009/09/google-sync-now-with-push-gmail-support.html

YAY!!! Slow using GPRS, but thats to be expected. Just glad it works.

interesting...am gonna try now

It doesn't seem to be working properly for me. When I tell it to show all my mail, it only shows 10 messages, not the 70 or so I have in my gmail. doesn't anyone else have this problem? By the way I'm using a Fuze.

it does not work for me. Suddenly calendar-sync doesn't work, too. Getting an 0x85010016-error. Any hints?

I got that error before as well but keep trying, I think they are still having some problems with it or maybe their server is a bit slow right now probably because of everyone trying it .. but it does eventually work..

working great for me now.
It did hickup earlier but all cam right on the last sync, now seem to be fine.
It's early days, but a great step in the right direction.

seems to be going up and down. I got it to work as far as syncing and getting my email but no push yet.

I have got the calender and contacts work, but when i tick the email it fails? any ideas or is anybody else having this problem?

Working fine here.
It was slow last night, but guess that is down to the initial load on googles servers

itsnotmeeee said:
Working fine here.
It was slow last night, but guess that is down to the initial load on googles servers
Click to expand...
Click to collapse
Was it not letting you sync at all? or was it connected but just slow.
Also was there a setting in gmail?

It's working for me - only problem I've got is the email tab in TF3D does not show the account and the new email button doesn't use it?
Any ideas?

tclutterbuck said:
It's working for me - only problem I've got is the email tab in TF3D does not show the account and the new email button doesn't use it?
Any ideas?
Click to expand...
Click to collapse
I am using gmail with the m.google.com/sync already, what should I change to use the push function ?

go to programs -. activesync -> options -> exchange and check email.

Hmm, maybe I'm just shortsighted, but I'm not seeing how this is useful. Gmail already offers free POP3 support, so you can setup email on your phone to get emails from your Gmail account. Even if you don't like such a thing, Google also offers a J2ME Gmail app for use.
So is there something I'm missing or am I misunderstanding what 'push email' is?

The best you can do with POP/IMAP is check eevery 5 minutes - which may be "instant" enough BUT that will eat up data (even if there is nothing to download) and battery.
With push you'll pull a message when it's available but not be using data checking when there isn't.

tclutterbuck said:
The best you can do with POP/IMAP is check eevery 5 minutes - which may be "instant" enough BUT that will eat up data (even if there is nothing to download) and battery.
With push you'll pull a message when it's available but not be using data checking when there isn't.
Click to expand...
Click to collapse
Hmm, I see. So it's an issue of how fast you receive a email from your account and data usage. Alright, I understand now. Thank you for the response.

It still doesn't work if I enable email-sync. Without email all my events becomes pushed and synced. Don't know why there is that error...

I had errors too, but I tried to sync only calendar and contacts and then I added emails too. It works good now.
But everytime I setup new sync connection it makes problems, so I think it is necessary to try it several times...

mine still isnt working, it wont full sync when i have the emails checked
the funny thing is i tested it on my girlfriends N97 with my details and it worked a treat
i want it even more now

[Q] Captivate Stops Checking E-Mail. Anyone else?

Did a search and could not find a similar thread addressing this issue. If I am incorrect, I'd appreciate being pointed in the right direction.
I am currently running Assonance 5.2 and have set up Yahoo and Exchange accounts, with the phone set to check for email either every 5 minutes (for my Exchange account) or once every hour (for my Yahoo account).
I have noticed that, on a daily basis, my phone will stop checking for emails altogether even though background sync is turned on. Additionally, even when I delete emails from my phone, they remain on the server. Lastly, even though I have read an email, it still shows up as unread on the server. The phone has stopped checking at random times - on Monday, it stopped checking after 3:00 p.m.; on Tuesday and Wednesday, it stopped sometime after 6:00 p.m.; and on Thursday, it stopped checking around noon.
I have tried Improved Email and K-9, but the problem remains. As an FYI, I had the same problem even when I was running an unrooted phone that was running the stock Eclair.
Have other people encountered this issue? If so, is there a way to get the email working correctly? Any suggestions would be greatly appreciated.

Same here. I use mine for corporate and I have to say my Iphone was 10 times better when it came to email etc. Sometimes I can force a refresh....others I have to reboot. But I have missed some critical emails because they just werent syncing. I have learned to deal with it although it stinks. My email blows up during business hours, so If I havent gotten an email in ~45min, I know to check it.

I had this problem in the stock email client. Clearing the cache under the applications settings menu fixed it for me. After I had to fix it this way for about the 3rd time, I switched to K9 mail and havent had a problem since. I have hotmail, POP and Gmail accounts.
Im stock, by the way.
sent from my Captivate

Thanks for both of your replies. I'm glad (sort of) to hear that I'm not the only one with this problem.
@mike parsons - I am in the same boat as you where I have missed critical work emails due to the phone not fetching my email. I also grudgingly agree that the iPhone mail client worked much better. The only thing I could do to get the email on the Captivate working again was to restart the phone. Even then, I sometimes had to restart 2-3 times before the emails were sent to the phone.

I had this issue with stock Eclair 2.1 on my Rogers sourced Captivate SGH-I896 running Eclair 2.1-update 1.
It happened rarely with POP accounts, never with G-Mail, but with Exchange ActiveSync it was disastrous. I set up and configured this, and with my old Windows Phone 6.0 it did this maybe five times in 18 months.
During the off-time between Christmas and New Years it only received e-mail properly on ActiveSync two days out of eight. I didn't get much e-mail during that time either.
Sometimes it helps if I manually changed it from automatic (push) to every 15 minutes and hit "refresh" but most often it did not. The only fix was to remove the ActiveSync account and re-establish it, and it would work fine for a week or so until it started doing this again.
Another thing that seemingly affected it, was how much e-mail I would sync. It would happen quicker if I sync'd the last month of e-mail versus let's say one or two weeks.
I had run Cognition 2.3B7 without a hitch for about a week and a half and it never happened.
I just upgraded to the stock Froyo 2.2 and I'm hoping this isn't an issue with the upgraded client.

Use k9 mail. This is lots better than stock.

@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.

JOLiu said:
@diablo009 - thank you for the suggestion. However, I had the exact same problem using K9, so I am not sure what else I can try.
Click to expand...
Click to collapse
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.

diablo009 said:
Did u try configuring k9 to fetch mails at intervals? It would be "folder poll frequency" under account settings. Want to see if u did this too.
Also, some apps need "background data" to be enabled in settings. Is that set? Same question about "auto-sync" being turned on.
Click to expand...
Click to collapse
Thanks for the suggestions - yes, I had tried different folder poll frequencies on K9 - 1 minute, 5, minutes, 15, minutes, and so on. However, there are still times when I won't receive an email for hours even though K9 is set to poll much more frequently. I will only learn of this when I check my mail through my home or work computer. In fact, on occasions like this (when I learn that phone hasn't downloaded the new messages), I will go into K9 (or the email app) and hit either refresh or check mail. Even in these situations, the new mail won't show up on the phone until I restart the phone completely. Again, I had this problem both on stock Eclair as well as on Assonance 5.2.
Also, I had enabled "sync server deletions" on K9, but messages still don't consistently get deleted from the server.
Lastly, background sync and auto sync are both enabled in settings.

Push Email

Push Email?
Does android have it? I'm so confused by all this. I tried doing some research and the Gmail application says they have push, yet I'm not getting push. Coming from blackberry, I need my emails. I don't need them this second but I would like them to be there when I check, not having to go into every account and refresh.
I have Background sync enable and application sync. I am using Gmail application for 4 Gmail accounts and 1 yahoo account with K-9. I am not using any background killer application.
I have simultaneously sent out multiple email to those email address and they barely get delivered. I see the emails in my mail box on yahoo.com or gmail.com and even when I try to refresh my mail boxes on my GS4G, it sometimes shows up and sometimes doesn't.
Considering I have important work emails, I would like them to get delivered. Even if they don't get delivered right away, but as long as they do. And this is making me think that its sketchy. So is there push or isn't? Or are my settings messed up?

v0va said:
Push Email?
Does android have it? I'm so confused by all this. I tried doing some research and the Gmail application says they have push, yet I'm not getting push. Coming from blackberry, I need my emails. I don't need them this second but I would like them to be there when I check, not having to go into every account and refresh.
I have Background sync enable and application sync. I am using Gmail application for 4 Gmail accounts and 1 yahoo account with K-9. I am not using any background killer application.
I have simultaneously sent out multiple email to those email address and they barely get delivered. I see the emails in my mail box on yahoo.com or gmail.com and even when I try to refresh my mail boxes on my GS4G, it sometimes shows up and sometimes doesn't.
Considering I have important work emails, I would like them to get delivered. Even if they don't get delivered right away, but as long as they do. And this is making me think that its sketchy. So is there push or isn't? Or are my settings messed up?
Click to expand...
Click to collapse
Yes, push works, haven't had an issue with it. Try clearing your data/cache from stock recovery. You may have to resign in. Try doing 1 at a time to test.

Could being on wifi be the problem?

I am using K9 and Gmail and they are both working perfectly. Personal and business email are delivered with moments, sometimes sooner, than directly into my gmail accounts.

Wifi or not, I always get my emails right away

Hmm, I don't know what can be wrong, I woke up this morning to see about 5 new emails in my inbox but none of them on my phone.

v0va said:
Hmm, I don't know what can be wrong, I woke up this morning to see about 5 new emails in my inbox but none of them on my phone.
Click to expand...
Click to collapse
again try a factory reset, then add 1 at a time, send yourself some test emails, see if they go tot he phone, then add another, send test emails to both, see if they go to the phone, and so on and so on.

The push/poll/sync settings aren't at all intuitive for me in K-9 mail and I'm working through them now myself (on Android for only a week now). At least as I understand it, there is a setting for poll that is independent from that for push. Both need to be set up for the account, as well as the proper set of folders associated with each. I think some of that is behind the out-of-box behavior of clicking into a folder and not having it auto-update.
It's pretty flexible, but not what I would call user friendly.
As far as I can tell, you can set each folder in an account to be 1st Class, 2nd Class, or (none selected), for each of display, push, and poll, and then set, for the account, what you display, push, and poll:
* All
* Only 1st Class
* 1st and 2nd Class
* All except 2nd class
(display, push, and pull class are independent of each other for each folder)
I'm trying to figure out a "magic decoder ring" so I can wrap my head around it all.

Email constant connection error

My email seems to be working fine. I can send and receive email and view the contents of my various folders. But, it seems like every time it syncs (e. g. Every time I send an email), it displays an error message saying it had a connection error. As shown in the attached screen shot.
I went into Settings / Accounts. I only have one email account and it's an Exchange Activesync account. It is set to sync mail, calendar, contacts, and tasks. I toggled the sync for each one off and then back on. After I turned each one back on, that thing would sync and then display this same error.
Any idea what's going on?

I have had this problem also, but only when I was losing a weak wifi signal, or I was VPN'd to my work network. Either of those scenario's playing out with you?

EmerikL said:
I have had this problem also, but only when I was losing a weak wifi signal, or I was VPN'd to my work network. Either of those scenario's playing out with you?
Click to expand...
Click to collapse
Idon't think so. Settings shows WiFi signal as Strong. And I'm not VPNed.

This happened to me today too. The same connection error, but with g-mail. I had to clear the cache and data of the stock e-mail app. Then, when I restarted the e- mail app, l had to re-enter my account info. Worked fine after that.

stuartv said:
Any idea what's going on?
Click to expand...
Click to collapse
I've gotten that pop-up randomly from day one on my Exchange account. It's never impacted what the e-mail client's actually doing. I've even gotten it while I'm watching a ton of e-mails download properly like when re-connecting after a plane flight. So I'm treating it as a false alarm until proven otherwise. Hopefully an update makes it go away.

BarryH_GEG said:
I've gotten that pop-up randomly from day one on my Exchange account. It's never impacted what the e-mail client's actually doing. I've even gotten it while I'm watching a ton of e-mails download properly like when re-connecting after a plane flight. So I'm treating it as a false alarm until proven otherwise. Hopefully an update makes it go away.
Click to expand...
Click to collapse
My connection error was constant but I was only getting it from the stock e-mail app. I could reproduce it consistently by touching the refresh icon. But, when I opened the g-mail app, it could access everything fine. The error wouldn't stop until I reset everything and re-entered all the account info.

Stock email has problems with exchange server. Mine was having problems with office 365. it happens to all sgs ii, iii and note 10.1 ics versions. You have to clear contacts auto complete list. After that it was working ok with emails but Splaner is still not syncing well, only one way from server to device.
To empty auto complete list, go to file, option, email, email sending, empty auto complete...in office 2010.
Sent from my GT-N8000 using xda app-developers app

I had a problem with my email the other day and ended up doing a factory reset and reinstalling all my apps, etc.. I didn't have this error before that happened.
I will try clearing the app's cache, etc. and re-setting up my email.
Thanks, guys.
ps. my problem the other day was that I could not compose a new email message (including replying to a received message). That turned out to be because I had turned on Force 2D GPU rendering in Settings/Developer Options. I wish I had figured that out before doing the factory reset... *sigh* Just FYI.

Thanks again for the help. I deleted the account, Cleared data and cache, rebooted, re-created the account, and now all seems well.

htainlin said:
Stock email has problems with exchange server. Mine was having problems with office 365. it happens to all sgs ii, iii and note 10.1 ics versions. You have to clear contacts auto complete list. After that it was working ok with emails but Splaner is still not syncing well, only one way from server to device.
To empty auto complete list, go to file, option, email, email sending, empty auto complete...in office 2010.
Click to expand...
Click to collapse
I have this error as well. It does not seem to impact emails, but I have problems with S-Planner not displaying events. I can sync events with S-Planner both ways, but some events just won't display in S-Planner. I have not yet found a common cause or a way to reproduce a non-syncing event.
[edit]
Ok, I went ahead and deleted the account and added it back again. For now, it syncs alright, let's see how it goes.
I think what I did different this time was to create an Active Sync Account from the start, whereas the first time around I selected "Email" and then Active Sync at the prompt when you go into manual setup. Could this make the difference, how exactly did you guys set up your accounts?
Now I only have one other problem: when I first added the account, the Exchange events in S-Planner were a nice green, but this time they are kind of a pastel shade pink, which I don't like at all. Can you change the color anywhere?
[/edit]

Nexus 5 / Android 4.4 Stock Email App - Sync issues

Hi all,
Moved from a Galaxy S3 to a Nexus 5.
Everything is working great, with the exception of the stock Email app syncing with an Exchange account.
I connect to a zimbra server using the same settings as on he gs3. I connect fine and get all my email loaded. The issue is that syncing of the inbox doesn't work. Sub folders seem to but the main inbox will not even manually sync.
I have cleared the caches, removed and re-added the mail account and I still have the same issue. I can send emails fine. I have also factory reset the phone and still have same prob. Syncing is ticked in every possible setting and my gmail app push syncs fine.
Any ideas? I am at a loss and need my company email as I work on call in the evening and weekends.
Thanks!!

I have the same problem with my N5. My exchange email account would start working again if I force it to re-verify the account settings. But after a while, it would stop working.
I've been using Nexus phones since Nexus One. This is the first time we see an update on the default email app. But it doesn't look like Google has done a great job verifying/QA their app before releasing it to public.
I'm thinking to open up an official support case with Google support if you haven't already done so.

Actually, haven't you tried changing the Security Type in Incoming settings from "SSL/TLS" to "SSL/TLS (Accept all certificates)"? I just changed it on mine, and waiting to see if it helps resolve the issue.

I'm having issues with stock email client and company exchange, too.
When set to push, as i usually did on the n4, it won't let the n5 properly go to sleep, but phone keeps awake, and consuming quite a lot of battery overnight.
Sync also has stopped yesterday, but started again 2 hours later, therefore I'm not sure wether it's the n5's or exchange's fault.
Sent from my Nexus 5 using xda app-developers app

Thanks for your replies. Yes I have tried this, I have tried every security method (except none, which defaults to SSL/TLS anyways).
I notice if I look under Accounts > Corporate and then my Exchange account, the sync / cancel sync animation is on a constant loop. My S3, for example, just sais 'Last sync at xxxx'. etc. Do you guys notice this also?
Something deff not right with this. How do you log a ticket with Google support? I have tried with Google Groups but getting no response.
Thanks.

Same problem here. Refreshes fine when I manually sync but push is not working. Was working fine on my Galaxy Nexus/Jellybean

I'm not experiencing any of these issues, my sync is working fine, as is the app and battery usage
Sent from my Nexus 5 using xda app-developers app

I have had to move off the stock app and onto K9. My problem is that the stock app is deleting emails from the server when deleted from the phone, even when I make sure it is set never to do so. My account is a POP account and I have never had this problem with any other app on any other device. I tried recreating the account but it was the same problem.

6 people in the company I work for got a Nexus 5. I tried to set up one of their email accounts yesterday, but it wouldn't do anything. It seemed like it accepted the account, but it wouldn't sync any old mail, and it wouldn't notify about new mail. New mail would only show up about 15 minutes after being sent, and only after the inbox was manually refreshed.
Tried K9 mail. Same thing. I have never had any luck with K9 mail, though.
I'm hoping Google fixes this rather quickly. I'm a developer and I need my work email to always be available, because I am essentially on-call all day.
It seems like Google, in their rush to get KitKat out, did way less QA this time around than they have in the past.

lukas_s said:
6 people in the company I work for got a Nexus 5. I tried to set up one of their email accounts yesterday, but it wouldn't do anything. It seemed like it accepted the account, but it wouldn't sync any old mail, and it wouldn't notify about new mail. New mail would only show up about 15 minutes after being sent, and only after the inbox was manually refreshed.
Tried K9 mail. Same thing. I have never had any luck with K9 mail, though.
I'm hoping Google fixes this rather quickly. I'm a developer and I need my work email to always be available, because I am essentially on-call all day.
It seems like Google, in their rush to get KitKat out, did way less QA this time around than they have in the past.
Click to expand...
Click to collapse
This is similar to what I am seeing. After initial sync, I would never get any new messages. Check your subfolders if you have any, these seem to sync fine.
Whats the process to raise this with Google?

truedni said:
This is similar to what I am seeing. After initial sync, I would never get any new messages. Check your subfolders if you have any, these seem to sync fine.
Whats the process to raise this with Google?
Click to expand...
Click to collapse
Subfolders were not syncing for me yesterday, however, I'll have to wait until my phone comes in today to really test this. Most of the people I work with don't set up their subfolders correctly in Zimbra because they can never get the filtering to work, and I am always too busy to do it for them. As a result, they make subfolders, but just drag-and-drop what they want in that subfolder from the main inbox-- an utter pain in the ass.
In 4.3, "Take Bug Report" is one of the choiced under Developer Options. If that is still present in 4.4, that would probably be the best place to do it.
If that doesn't work, there is always this: http://source.android.com/source/report-bugs.html

Same as I'm seeing too. Initial email download worked fine. Manual sync works. Push sync is not downloading new emails
---------- Post added at 12:29 PM ---------- Previous post was at 11:46 AM ----------
Got mine working eventually by following this youtube video - GT5uHXLO298 - sorry won't let me post a link as I'm new! Just search YouTube for this reference number.
Took 3 attempts. First time it got stuck in a sync loop. Second time it stuck at waiting for sync. Third times a charm and now getting push emails.
Slick Google, real slick!

phillyndon said:
Same as I'm seeing too. Initial email download worked fine. Manual sync works. Push sync is not downloading new emails
---------- Post added at 12:29 PM ---------- Previous post was at 11:46 AM ----------
Got mine working eventually by following this youtube video - GT5uHXLO298 - sorry won't let me post a link as I'm new! Just search YouTube for this reference number.
Took 3 attempts. First time it got stuck in a sync loop. Second time it stuck at waiting for sync. Third times a charm and now getting push emails.
Slick Google, real slick!
Click to expand...
Click to collapse
Thanks for posting the link to the video. My auto-sync data is ticked in the Data Usage setting. If I turn off then back on again, it still makes no difference to the sync.
The thing with my issue is that I cant even manually sync, if I try, it does not update any emails which have been delivered to my Outlook client. The fact it only affects my Inbox is strange too, my subfolders sync fine.

burnstine said:
I'm having issues with stock email client and company exchange, too.
When set to push, as i usually did on the n4, it won't let the n5 properly go to sleep, but phone keeps awake, and consuming quite a lot of battery overnight.
Sync also has stopped yesterday, but started again 2 hours later, therefore I'm not sure wether it's the n5's or exchange's fault.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Yes, I'm getting the exact same issue. Exchange push sync is working fine, but the e-mail app is keeping the phone awake. My phone went from 100% to 41% battery in 4 hours! I have changed the setting to check mail every 5 minutes rather than push to see if this helps in any way.

I have raised this with our Zimbra provider, and they have said they have seen this on another 4.4 device and are currently investigating. Still not sure if its a Zimbra and/or Email App issue at the moment - I am leaning towards a Zimbra issue but will wait and see.

For now I would personally think oft an KitKat issue, as my problem persists with an MS Exchange Server, not Zimbra.
Sent from my Nexus 5 using xda app-developers app

Zimbra Exchange Problems
I'm having all the same issues with Zimbra Exchange on my Nexus 5. Sync will work the first time. Then it will either stop or get stuck in a sync loop.

I have just been playing with the settings and seem to have gotten it to work for a short time (well more than it has done so far)..
On the mail profile set the Days to Sync from 3 days to 'All'. I also un-ticked the 'Sender Image' under General Settings. After a few mins, it ceased pushing emails again, and the sync loop was showing under account sync settings. Its like it was working whilst it performed its 1st sync, then died straight after

My corporate email account has been pushing and such just fine since I set it up yesterday, we run an Exchange 2007 server at my office. Not sure why it isn't working for you guys..

thewogltd said:
I'm having all the same issues with Zimbra Exchange on my Nexus 5. Sync will work the first time. Then it will either stop or get stuck in a sync loop.
Click to expand...
Click to collapse
Hi everybody,
I have the sames trouble with my new Nexus5.
I had a Nexus 4 with an Exchange Push Account and a Zimbra Push Account. No problem !
Yesterday,I configured my Nexus5 with exactly the same configuration. And that is a tragedy !
With a perfect similar configuration, the Nexus5 is unable to synchronize email for Exchange and Zimbra ... For Zimbra Sync loop and drains the battery.
Let's hope Google responds quickly
I am reassured that I am not alone