Comment I left for HTC regarding the boot loader - AT&T, Rogers HTC One X, Telstra One XL

The Evita has been available for nearly 3 months now. Is AT&T going to allow sanctioned bootloader unlocking? Was there any indication that after a period of time, the phone would be unlock able via HTC Dev? I'm considering selling my One X and never buying an At&T subsidized phone again, You are trying to come across as development friendly, but alas your flagship device sold in the United States is not unlock able.
Please advise without a canned response about carrier restrictions. I know all about that answer, I'd like a straight yes or no on this question please.
Lets see what I get in response

knowing the good folks at HTC you'll get the carrier crap...
heres to hoping tho

here's an idea, which is always fun. play the carrier against the manufacturer.
when they say its the carrier, go to the carrier and ask them, when each other blames it on each other, show them that's what going on. they hate.

Back when the phone launched I,along with a few other people filed complaints against AT&T with the BBB they went nowhere.

*sigh*
HTC is committed to listening to users and delivering customer satisfaction. Since announcing our commitment to unlockable bootloaders, HTC has worked to enable our customers to unlock the bootloader on more than 45 devices over the past six months. In some cases, however, restrictions prevent certain devices from participating in our bootloader unlocking program. Rest assured, HTC is committed to assisting developers in unlocking bootloaders for HTC devices and we'll continue to unlock additional devices in the future. I do apologize that I do not have any further information at this time. I hope you enjoy your weekend,Gunnyman
If this answers your comment or question, please click here to complete the process.
To submit another comment, please click here.
Sincerely,
The HTCDev Team
again
*sigh*

gunnyman said:
*sigh*
HTC is committed to listening to users and delivering customer satisfaction. Since announcing our commitment to unlockable bootloaders, HTC has worked to enable our customers to unlock the bootloader on more than 45 devices over the past six months. In some cases, however, restrictions prevent certain devices from participating in our bootloader unlocking program. Rest assured, HTC is committed to assisting developers in unlocking bootloaders for HTC devices and we'll continue to unlock additional devices in the future. I do apologize that I do not have any further information at this time. I hope you enjoy your weekend,Gunnyman
If this answers your comment or question, please click here to complete the process.
To submit another comment, please click here.
Sincerely,
The HTCDev Team
again
*sigh*
Click to expand...
Click to collapse
So reply back saying that's the answer you didn't want and that you'll keep sending emails everyday until you get the truth.
Sent from my HTC One XL using xda app-developers app

SkizzMcNizz said:
So reply back saying that's the answer you didn't want and that you'll keep sending emails everyday until you get the truth.
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
Oh I did
I can per persistent as hell.
I just hate the thought of this awesome phone's dev community getting screwed without the benefit of even a reach around.
I'm in a very pissy mood today.

They just stop replying after about ten replays..HTC doesn't care about customer post purchase,you already bought the phone....
Sent from my HTC One X using Tapatalk 2

I will say thanks for taking the plunge first ....I know I'm better off because of it ....
Sent from my HTC One X using Tapatalk 2

mounttimp said:
They just stop replying after about ten replays..HTC doesn't care about customer post purchase,you already bought the phone....
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
The a$$holes quit responding to me as well... I feel you gunny. I'm a lil worried about all this WP added everywhere .. they are sealing all our holes..
Sent from my HTC One XL using xda app-developers app

SkizzMcNizz said:
So reply back saying that's the answer you didn't want and that you'll keep sending emails everyday until you get the truth.
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
That is the truth. It's AT&T's fault. Start emailing them.
When I first got my phone and they gave me the generic customer satisfaction text I left negative feedback. If you leave below a certain score they will ask you why you wouldn't recommend the phone. I mentioned the bootloader and bloatware, as well as lack of Wallet support.

Don't bother contacting AT&T. If it truly is AT&T forcing HTC to keep the bootloader locked then the sad reality is those of us that like to tinker are an extremely small minority in their portfolio. AT&T couldn't care less about appeasing us and, from a business standpoint, I don't blame them. Us tinkerers are the ones that install the Asian ROM and create a portable hotspot for an 8 hour drive down the state so their kids can stream Netflix on the iPad in the backseat, soaking up precious bandwidth that AT&T would like to charge me a boatload for. Totally random example, wasn't me last week.

ComposMentis said:
Don't bother contacting AT&T. If it truly is AT&T forcing HTC to keep the bootloader locked then the sad reality is those of us that like to tinker are an extremely small minority in their portfolio. AT&T couldn't care less about appeasing us and, from a business standpoint, I don't blame them. Us tinkerers are the ones that install the Asian ROM and create a portable hotspot for an 8 hour drive down the state so their kids can stream Netflix on the iPad in the backseat, soaking up precious bandwidth that AT&T would like to charge me a boatload for. Totally random example, wasn't me last week.
Click to expand...
Click to collapse
There may be more of us than you think. AT&T is about to give up on the added tethering plans for certain users. The new shared data family plans include tethering. You just pick your data cap and go.
Even though I've got grandfathered unlimited data, I may go for this when it's available. Adding up data totals for the three smartphones I'm paying for, we'll still save some money and get "free" tethering.

I feel the exact same way Gunny. My Nexus One was my first smart phone, and obviously, my first HTC. I had such a good experience, I went straight back to HTC for my next phone (this one) but it's clear now that the Nexus One was an anomaly in HTC's history. I'm thinking its going to be Nexus or Samsung devices only for me from now on. Not sure how much longer I can hold out with this device. If the damn camera wasn't so awesome I would have sold it months ago. =(
Billy

HTC can't do anything, it's not their fault. You should be contacting AT&T, not HTC.

im new to this phone so sorry if this is a noob question, but i rooted my phone and im assuming i unlocked the bootloader as im running cleanrom, to me the process was fairly easy to do, so whats the reason behind needing HTC to officially support unlocked bootloaders? will it give us the ability to do something more or make it easier to unlock?

blessedswine said:
im new to this phone so sorry if this is a noob question, but i rooted my phone and im assuming i unlocked the bootloader as im running cleanrom, to me the process was fairly easy to do, so whats the reason behind needing HTC to officially support unlocked bootloaders? will it give us the ability to do something more or make it easier to unlock?
Click to expand...
Click to collapse
I have no idea. Either way it does affect yor warranty, so I'm not sure why others dont use the CID mod to unlock.

We need a sanctioned method to unlock because the method we have now is not going to work on 2.2.0 and we should not have to scramble like iphone jailbreakers on supposedly open android whenever there's a software update

gunnyman said:
We need a sanctioned method to unlock because the method we have now is not going to work on 2.2.0 and we should not have to scramble like iphone jailbreakers on supposedly open android whenever there's a software update
Click to expand...
Click to collapse
The One X is Android? It's so locked down, I could have sworn it was made by Apple.

SkizzMcNizz said:
The One X is Android? It's so locked down, I could have sworn it was made by Apple.
Click to expand...
Click to collapse
Exactly

Related

Speed up s-off (unlocked bootloader) update

Hi guys, posted it in some thread but thought it would be a good idea to have a separate thread for it.
Facebook and Twitter is the only way to speed up unlocked bootloader process guys. You want publicity, not private conversation. So it's quite pointless emailing htc, we had a win, now we need to make sure that potential customers are aware that HTC is taking it's time in keeping their word, so they hold back on the purchase. If sales figures drop, HTC will pull the finger out and will HAVE to do something about it. PUBLICITY. REPUTATION. SALES. That's what we need to address. Make sure that you mention that even average Joe which doesn't want root can be affected, as if company doesn't keep up to promises, they do it to EVERYONE. Mention that they lied about Desire getting GB (well, calling it lie is exaggerating a bit, but we want to make it look bad, and I hope you heard the news), so average Joe can't expect to have his HTC phone to be up to date for the whole length of the contract (normally 24month in UK). Make customers think before buying, even if takes only one week for all the customers to decide, HTC will definitely notice it, and will realize what sort of impact small group of unhappy customers can cause.
Also, as a lot of us hang out in other forums (i still pop in to Desire forum now and again), i suppose we could start threads there with links to this one, or just quoting it, so we get a lot more people to help us (we are a small group of Sensation owners in the end of the day). I do believe that even Sammy, LG, MOTO etc. owners will be sympathetic to our cause and will help us to become louder.
If anyone thinks this thread is pointless, feel free to mention it to mods. Only sharing my thoughts
you're a genius ...
definitely not pointless - we need to get the word out. 5 minutes of time to protect our investments is not much to ask.
I've been spamming their facebook page since about two weeks ago. It's extremely annoying to see their rep. respond to some dumb pic post, while ignoring real issues. I didn't expect an unlocked bootloader by now, but I do expect some kind of update.
HTC said that the desire would be getting a gingerbread update, then turn around and announce that it wasn't possible. Are they doing the same with the bootloader? I also don't understand why the ceo would comment specificallyon the evo 3d, but not the sensation. I understand that online support has said that were getting an unlocked bootloader, but who knows. It's been a month, they could easily give an update. If something isn't done/said in the next ten days, this phone is going back to Wal-Mart.
Hell, if it was just the bootloader pissing me off, then I'd be ok. At this point, I can hardly get on the browser because the data keeps locking up. I'm starting to regret selling my g2x. I'm very close to going back to my hd2 for a few days so I can actually use my phone without wanting to throw it against the wall.
Sent from my HTC Sensation 4G using XDA Premium App
tinky1 said:
Mention that they lied about Desire getting GB (well, calling it lie is exaggerating a bit, but we want to make it look bad, and I hope you heard the news), so average Joe can't expect to have his HTC phone to be up to date for the whole length of the contract (normally 24month in UK). Make customers think before buying, even if takes only one week for all the customers to decide, HTC will definitely notice it, and will realize what sort of impact small group of unhappy customers can cause.
If anyone things this thread is pointless, feel free to mention it to mods. Only sharing my thoughts
Click to expand...
Click to collapse
Something seems to be working, now HTC says GB is comming for the Desire
http://www.engadget.com/2011/06/15/htc-pulls-a-180-now-says-gingerbreads-coming-to-desire/
Which is bull****. One day they day it isn't possible, then the next day it is. That alone proves that they'll lie. Did they lie about the bootloader just to stop the constant spamming a few weeks ago?
Sent from my HTC Sensation 4G using XDA Premium App
Seeing that they did a U-turn on GB update for Desire makes me even more suspicious. WHY? You either can do it or you can't, so why announce one thing and then change your mind? Cheap PR? Don't get it.... I see things like that as a big fat MINUS to HTC.
Here it is
http://www.facebook.com/HTC/posts/10150327584518084
Definitely, G2X is a nice phone. I am really considering G2X now.
tawtao said:
Here it is
http://www.facebook.com/HTC/posts/10150327584518084
Definitely, G2X is a nice phone. I am really considering G2X now.
Click to expand...
Click to collapse
Have you checked out the G2X forum and all the issues with the G2X? The fact that T-Mobile still isn't selling the G2X on the website speaks volumes about the phone.
tawtao said:
Here it is
http://www.facebook.com/HTC/posts/10150327584518084
Definitely, G2X is a nice phone. I am really considering G2X now.
Click to expand...
Click to collapse
If you want my g2x I can sell you mine haha
Sent from my HTC Sensation 4G using XDA Premium App
azsl1326 said:
Have you checked out the G2X forum and all the issues with the G2X? The fact that T-Mobile still isn't selling the G2X on the website speaks volumes about the phone.
Click to expand...
Click to collapse
I had a G2X, and at least I could browse the internet without my data hanging. Within five minutes of getting my G2x, I was also rooted w/ recovery installed.
How do I check s-off/s-on?
hah2110 said:
How do I check s-off/s-on?
Click to expand...
Click to collapse
With the phone off, press power and volume down at the same time. It will boot into hboot. At the top of that screen it will Eng S-off or S-on
I've been on the htc boat for a couple of years now and one things 4 shure, htc makes good phones, but it seems like they don't know how 2 listen 2 their customers. If they carry on acting and behaving in the future like they used 2 do, then the excistens of htc fades out. The whole idea of google and android is open source, that will say people like us are the developers and we can't develop and beeing be innovative if we don't have the tools to work with. Unlocked phones is a must.
Sent from my HTC Sensation Z710e using XDA Premium App

[Q] Anyone else got a Call from HTC about leaving unhappy feedback from emails.

Ok I just got a random call from some guy from HTC, said his name was Eric but would not give a last name. He wanted to "follow up" on me saying I was unhappy about the whole S-Off/Bootloader thing. I he kept skirting the question of "Are we going to get out bootloaders unlocked or not?" He finally told me that they were waiting on Corporate to let "Them" know WHEN they would be unlocked, so I asked him to confirm that he just said at some point they would be unlocked, and he back tracked really fast and said IF they would be unlocked, and his dept. did not expect to know anything for a "month or two", but HTC was watching Twitter and Facebook and know the customers are unhappy, and they strive to make thier customers happy...yada ..yada..yada....I told him at this point a simple Yes or No would make me happy, but we all know I didn't get that either. So has anyone else got a call from "Eric" or one of his friends over at HTC? Maybe if they work together they can find thier asses from a hole in the ground!
I honestly feel bad for Eric. Low level outbound call center representative. His whole job is centered around contacting angry customers and trying to pacify their concerns without giving straight answers (which he probably doesn't even truly have).
I'm glad you didn't claim to tear him a new asshole or anything. Bottom line, let's hope the bootloaders are unlocked soon and Eric can take a breather right along with us.
Sent from my HTC Sensation 4G using XDA App
No actually I was very nice to him. I even told him I was frustrated at the situation and NOT at him and I felt bad for him too. I think it is a shame HTC has hung these poor people out to dry with no real answers for anyone. I really would hate to have his job right now.
Well that's good! Although when I worked in a call center, if the person I was taking to sounded like a cute girl, it made my job so much better
Sent from my HTC Sensation 4G using XDA App
I don't believe that they will open the bootloader
.
It's been now almost two months since the first Sensation hit the market on 19th May. We all want to believe the unconfirmed rumours (on FB, Twitter, but non on any official HTC site or document) that they will open the Bootloader, first for new handsets and then to us who have already got the unit.
The fact that there are some S-OFF unit circling around just shows that they know how to do it, but are not willing to roll it over to us.
I have lost all faith in HTC in this matter and now rely on those wonderful and talented developers to crack it.
.
Hi Chaps,
I've been having an issue with the signal on my phone, am now on my 4th Sensation..
I was on the phone to a really helpful chap at HTC and we were discussing exchanging my vodafone branded handset for an unbranded one (was never going to happen) but then I asked about rooting and unlocking the bootloader.
He went and had a chat with a colleague and came back and said that when the bootloader is unlocked, I will be able to flash the non branded firmware.
Rooting will void warranty, but flashing another firmware will be fine.
He confirmed this with another colleague, but as far as I can see, we will DEFINITELY get unlocked bootloader.
He didn't know when, but he didn't feel it would be too long to wait now!
Sorry for the off topic - though it is related...
I received a call from HTC from leaving a negative review from a survey they sent to me regarding an email I received from customer support. Basically said the same thing about the bootloader but did know about the temporary root for the Sensation. I guess that they are watching the dev. forum.
paulmor said:
.
It's been know almost two months since the first Sensation hit the market on 19th May. We all want to believe the unconfirmed rumours (on FB, Twitter, but non on any official HTC site or document) that they will open the Bootloader, first for new handsets and then to us who have already got the unit.
The fact that there are some S-OFF unit circling around just shows that they know how to do it, but are just not willing to roll it over to us.
I have lost all faith in HTC in this matter and now rely on those wonderful and talented developers to crack it.
.
Click to expand...
Click to collapse
Of course they know what to do. They knew since day one. It's their device and their bootloader. IMO the problem are the carriers. HTC knows that people are unhappy with the locked bootloader policy and that they have to give their customers what they want or else there will be consequences. But on the other hand they have to keep the carriers happy. I believe they will leak the way and let the devs do the rest
Same here! I have faith that they will figure it out. )
No not off topic really. I was just really shocked when I got the call from HTC. I really did not expect to hear from them. Like I said I felt bad for the guy, but I feel that they should at least give us a yes or no. For that I have lost alot of faith in the company.
Hmmm.... Just got this in my email.
HTC wrote: "Hi Traci! We are sticking by our decision to provide a way for our users to be able to unlock their bootloaders. We appreciate your patience and will provide an update with more information as soon as we can."
anglkitty77 said:
Hmmm.... Just got this in my email.
HTC wrote: "Hi Traci! We are sticking by our decision to provide a way for our users to be able to unlock their bootloaders. We appreciate your patience and will provide an update with more information as soon as we can."
Click to expand...
Click to collapse
Now they are just copy and pasting. I received that exact email from them a week ago.
Sent from my HTC Sensation 4G using XDA App
I received a call from a Gordon, and some girl on two seperate occasions. They are in my voicemail ...was planning to call them back.
Anyways, these were for my Mytough4g complaint, fwiw.
Towle said:
Now they are just copy and pasting. I received that exact email from them a week ago.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
Well at least someone else got calls and emails...was about to think my new phone had generated me a stalker! lol
paulmor said:
.
The fact that there are some S-OFF unit circling around just shows that they know how to do it, but are not willing to roll it over to us.
.
Click to expand...
Click to collapse
Really ? There's doubt in your mind that they don't know "HOW" to do it ? Ever occur to you that THEY are the ones that wrote the software for the bootloader and have every line of code for it available ? LOL
It was never a question of IF they know how to do it, it's a question of WHEN they'll decide to release the unlocked bootloader. It's politics, not technical know-how. Rest assured, they have plenty of that. LOL
NRGZ28 said:
Really ? There's doubt in your mind that they don't know "HOW" to do it ? Ever occur to you that THEY are the ones that wrote the software for the bootloader and have every line of code for it available ? LOL
It was never a question of IF they know how to do it, it's a question of WHEN they'll decide to release the unlocked bootloader. It's politics, not technical know-how. Rest assured, they have plenty of that. LOL
Click to expand...
Click to collapse
Uhhh....? I think you need to re-read his post... He said the exact same thing you just did..
Sent from my HTC Sensation 4G using XDA App

AT&T's position on bootloader unlocking

Today I wrote a complaint to AT&T for interfering with HTC's bootloader unlock and I received this response:
Dear Christopher,
Thank you for contacting AT&T about your wireless service. My name is
Daniel D., and I will be more than happy to assist you with your inquiry
regarding software updates/OS information today.
I apologize for any frustrations that this may have caused you. After
some research, I am happy to inform you that AT&T doesn't interfere with
the software updates that the phone manufacturers provide. The only
stipulation that AT&T would have would be to ensure that the OS would be
optimized for AT&T's network. Please be aware that AT&T doesn't make
software for phones and we would never prevent our customers from
getting a better software update or OS.
We are sorry to hear that you are considering canceling for something
that is out of our control. In this case we recommend that you speak to
the manufacturer of the device. HTC can be reached at 866-449-8358.
If you have any additional questions about this issue, please respond to
this e-mail. If you have a question about another issue, please send us
a new e-mail via the Contact Us link in the lower left-hand corner of
your myAT&T account. Thank you for choosing AT&T; we appreciate your
business.
Daniel D.
eCare Customer Service Specialist
AT&T Business Solutions Customer Care
Business Care: 611 or 1-800-331-0500
Online account management: att.com/myatt
Click to expand...
Click to collapse
The CSR seems to be indicating that AT&T isn't meddling and that the decision is HTC's. It's vague, non-commital customer service speak and almost certainly not true. . . . He also refers to the bootloader unlock as a software update from the manufacturer, so perhaps he just has no idea what I'm talking about.
I've written back asking for clarification on AT&T's official policy.
I suggest anyone who is unhappy with AT&T's behavior write to customer service and let them know.
It can't hurt to formally let them know that you're not pleased. Even if you're hooked into a contract at the moment, they really do care if you're less willing to renew next time around.
czucker said:
Today I wrote a complaint to AT&T for interfering with HTC's bootloader unlock and I received this response:
The CSR seems to be indicating that AT&T isn't meddling and that the decision is HTC's. It's vague, non-commital customer service speak and almost certainly not true. . .
I've written back asking for clarification on AT&T's official policy.
I suggest anyone who is unhappy with AT&T's behavior write to customer service and let them know.
It can't hurt to formally let them know that you're not pleased. Even if you're hooked into a contract at the moment, they really do care if you're less willing to renew next time around.
Click to expand...
Click to collapse
taht's a standard AT&T kiss off letter. They're saying they don't do anything to prevent HTC from sending updates to phones. Not That they aren't preventing the bootloader from being unlocked.
Big Bro does it again
Standard BS reply from the big bro... u know urself nothing in that letter is what they say it to be...
I sort of figured as much and edited my original post to reflect that. . .
It may not help, but I still reckon it doesn't hurt to write a letter or two.
To ensure a safe and consistent experience for our wireless customers, AT&T does not support unlocked bootloaders. I understand that this will not satisfy your complaint, but this is AT&T’s official response to your complaint and I’ve submitted this information as our response to the BBB.
Please contact me with any further questions or concerns.
Regards,
Keith Morrisette
Customer Appeals Manager, Executive Response
AT&T Business Solutions
Office: 952 703-2344
Wireless: 952 847-3709
Fax: 952 703-2307
This message, including any attachments, is the property of and may contain confidential information of AT&T. If you are not the intended recipient, please notify the sender of the error and delete this message and any attachments.
this is what i got from my bbb complaint.
porkaysi said:
To ensure a safe and consistent experience for our wireless customers, AT&T does not support unlocked bootloaders. I understand that this will not satisfy your complaint, but this is AT&T’s official response to your complaint and I’ve submitted this information as our response to the BBB.
Please contact me with any further questions or concerns.
Regards,
Keith Morrisette
Customer Appeals Manager, Executive Response
AT&T Business Solutions
Office: 952 703-2344
Wireless: 952 847-3709
Fax: 952 703-2307
This message, including any attachments, is the property of and may contain confidential information of AT&T. If you are not the intended recipient, please notify the sender of the error and delete this message and any attachments.
this is what i got from my bbb complaint.
Click to expand...
Click to collapse
Me too almost to the letter.
I'll write in as well
porkaysi said:
To ensure a safe and consistent experience for our wireless customers, AT&T does not support unlocked bootloaders. I understand that this will not satisfy your complaint, but this is AT&T’s official response to your complaint and I’ve submitted this information as our response to the BBB.
Please contact me with any further questions or concerns.
Regards,
Keith Morrisette
Customer Appeals Manager, Executive Response
AT&T Business Solutions
Office: 952 703-2344
Wireless: 952 847-3709
Fax: 952 703-2307
This message, including any attachments, is the property of and may contain confidential information of AT&T. If you are not the intended recipient, please notify the sender of the error and delete this message and any attachments.
this is what i got from my bbb complaint.
Click to expand...
Click to collapse
SAFE? Gimme a break... Whatever AT&T keep the bootloaders locked! We will brick countless devices over and over until we find our exploit and you can foot the bill. Or you can let us unlock through HTCdev like the rest of the world and save yourself the time/money.
Oh no wait, that would be the smart thing to do, and you are all Morons.
Att reps have no idea what they're doing. This is a good example.
They basically said the exact same thing about the vivid when it was released. I didn't buy it then and don't know.
But thanks to the heat devs here we are able to unlock it anyway.
They can't stop the brilliant minds at work here.
Sent from my HTC One X using xda premium
Dear Christopher,
Thank you for contacting AT&T about your wireless service. My name is
Daniel D., and I will be more than happy to assist you with your inquiry
regarding software updates/OS information today.
I apologize for any frustrations that this may have caused you. After
some research, I am happy to inform you that AT&T doesn't interfere with
the software updates that the phone manufacturers provide. The only
stipulation that AT&T would have would be to ensure that the OS would be
optimized for AT&T's network. Please be aware that AT&T doesn't make
software for phones and we would never prevent our customers from
getting a better software update or OS.
We are sorry to hear that you are considering canceling for something
that is out of our control. In this case we recommend that you speak to
the manufacturer of the device. HTC can be reached at 866-449-8358.
If you have any additional questions about this issue, please respond to
this e-mail. If you have a question about another issue, please send us
a new e-mail via the Contact Us link in the lower left-hand corner of
your myAT&T account. Thank you for choosing AT&T; we appreciate your
business.
Daniel D.
eCare Customer Service Specialist
AT&T Business Solutions Customer Care
Business Care: 611 or 1-800-331-0500
Online account management: att.com/myatt
Click to expand...
Click to collapse
There was something wrong with this letter, but I fixed it.
The guy has no idea. He doesn't even know what BL Unlock is. And he doesn't realize that AT&T DOES in fact prevent a lot of customers from using different software.
All of this is happen before and all will happen again.
I purchased the vivid right when it came out and we when thru hell to get any development going. Letters were sent to AT&T and HTC and they just laughed in our faces.
We called Mr.Chou a lair openly in the Twitter and facebook pages and to this day, they still claim he was not lying about not locking the bootloaders.
They eventually allowed the unlocking of the bootloader and then we got s-off. It was about 3 moths after release.
By contrast, note the HOX had some holes we have now xploided the the vivid did not have. So I think we have an advantage.
This is XDA some things may be difficult but definitely not impossible.
Sent from my HTC One X
Went through this with the Evo 3D as well..HTC wouldn't unlock the bootloader and a month later we had S-Off and not to far after the HTC Unlock tool came about. I still have hope for this device
Sent from my HTC One X using XDA
carlosjcar said:
All of this is happen before and all will happen again.
I purchased the vivid right when it came out and we when thru hell to get any development going. Letters were sent to AT&T and HTC and they just laughed in our faces.
We called Mr.Chou a lair openly in the Twitter and facebook pages and to this day, they still claim he was not lying about not locking the bootloaders.
They eventually allowed the unlocking of the bootloader and then we got s-off. It was about 3 moths after release.
By contrast, note the HOX had some holes we have now xploided the the vivid did not have. So I think we have an advantage.
This is XDA some things may be difficult but definitely not impossible.
Sent from my HTC One X
Click to expand...
Click to collapse
I wonder if they really know what a boot loader is and what the difference is between locked or unlocked. Also why would they say they don't lock the boot loader? If I was talking to him on the phone (or better yet, in person), I would tell him "Look, grab your HTC Vivid there. Hold down power and Volume down. It will boot into hboot. What do you see at the top?"
Doubt it would of helped though. And oh well. You know, you've just got to have some bumps in the road. We all need to have conversations with head guys over at AT&T every now and then. Laughter is good medicine. And you know what, if they are not cooperative... give them a link to the GFY page (some forums have a GFY button but this does not, defuq is up with that???), and do it yourself.
I do agree, difficult but not impossible. XDA Devs are awesome!
I wonder why this bootlader still isnt officialy unlockable? My new ATT OneX+ with cid CWS_001 is unlockable at HTC dev. I wasnt sure if you guys were aware of that. The plot thickens . Makes no sense to me.. Everyone sell your hox and get a hox+ lol. Bring Rom devs with you!
nugzo said:
I wonder why this bootlader still isnt officialy unlockable? My new ATT OneX+ with cid CWS_001 is unlockable at HTC dev. I wasnt sure if you guys were aware of that. The plot thickens . Makes no sense to me.. Everyone sell your hox and get a hox+ lol. Bring Rom devs with you!
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Click to collapse
It is quite odd, but I'll wait until they release a Qualcomm quad core phone.
I've also read that the hox+ has a sub par screen compared to ours
Sent from my HTC One XL using Tapatalk 2
superchilpil said:
It is quite odd, but I'll wait until they release a Qualcomm quad core phone.
I've also read that the hox+ has a sub par screen compared to ours
Sent from my HTC One XL using Tapatalk 2
Click to expand...
Click to collapse
I haven't noticed any difference in the screen. JB is smooth, Gaming is awesome if you do that. The Hox+ stock feels as smooth as my tweaked Oc'd hox with custom roms. And i'm loving the 64gb! No regrets at all. Wish there was more development... but that'll come. I can test the screens side by side Monday. Left the hox at work. And yes it is ODD that the bootloader is unlockable at launch.
nugzo said:
I haven't noticed any difference in the screen. JB is smooth, Gaming is awesome if you do that. The Hox+ stock feels as smooth as my tweaked Oc'd hox with custom roms. And i'm loving the 64gb! No regrets at all. Wish there was more development... but that'll come. I can test the screens side by side Monday. Left the hox at work. And yes it is ODD that the bootloader is unlockable at launch.
Click to expand...
Click to collapse
I'd love 64gb on the one x, never understood why they did that to this phone.
I guess they figure we are going to find out how unlock regardless so might as well give us what they promised in the first place
Sent from my HTC One XL using Tapatalk 2
HTC DNA for Verizon was supported on htcdev up until launch day. Then it got pulled so its not unlockable(out of box). So at this point I'm fairly confused as to which phones are not unlockable and why......... Doesn't really matter why, but its not knowing that makes it so interesting
Sent from my Nexus 7 using Tapatalk 2
18th.abn said:
HTC DNA for Verizon was supported on htcdev up until launch day. Then it got pulled so its not unlockable(out of box). So at this point I'm fairly confused as to which phones are not unlockable and why......... Doesn't really matter why, but its not knowing that makes it so interesting
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I swear I saw that coming...they were all happy and all fair witha all the HTC elevate members and whoever got the phone before hand and let the bl process be there till the night before...that makes me wonder why!!! Why do they Care so much..Verizon made some really questionable decisions with that device sucks as 16 gb no menu remap(come on?) No sd slot(really?) ....i wish HTC weren't in such a slump right now...they make the best phones in my opinions but when they come to the see US the carriers have them by their balls

Talked to my att rep

I sell phones att verizon tmobile etc etc not going to say where.
She's normally pretty good about details on phones plans etc etc. She noticed night had a HOX and asked if my bootloader was unlocked. I said yes and why would you basket me that. She smiles and says there has been lots of calls and emails from people complaining about the locked bootloader. I'm told her yes its cost me lots of sales from people that like to mod. She smiles and says
"just hang on something is coming" I ask what. She says it has to do with the HOX and the bootloader.
The it for what it's worth just thought I'd share it
Sent from my HTC One XL using Tapatalk 2
CheesyNutz said:
I sell phones att verizon tmobile etc etc not going to say where.
She's normally pretty good about details on phones plans etc etc. She noticed night had a HOX and asked if my bootloader was unlocked. I said yes and why would you basket me that. She smiles and says there has been lots of calls and emails from people complaining about the locked bootloader. I'm told her yes its cost me lots of sales from people that like to mod. She smiles and says
"just hang on something is coming" I ask what. She says it has to do with the HOX and the bootloader.
The it for what it's worth just thought I'd share it
Sent from my HTC One XL using Tapatalk 2
Click to expand...
Click to collapse
Sure hope your right so everyone can enjoy the total experience of the one x.
Sent from my HTC One X using xda premium
This is encouraging. The vp I spoke to didn't know what a bootloader was.
Hopefully she heard this from an official source and isn't speculating. But this is a little reassuring.
Sent from the abstraction layer.
CheesyNutz said:
"just hang on something is coming"
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Click to collapse
Maybe I'm jaded, and but I'm more likely that something will come from the community before it will come from at&t.
CheesyNutz said:
I sell phones att verizon tmobile etc etc not going to say where.
She's normally pretty good about details on phones plans etc etc. She noticed night had a HOX and asked if my bootloader was unlocked. I said yes and why would you basket me that. She smiles and says there has been lots of calls and emails from people complaining about the locked bootloader. I'm told her yes its cost me lots of sales from people that like to mod. She smiles and says
"just hang on something is coming" I ask what. She says it has to do with the HOX and the bootloader.
The it for what it's worth just thought I'd share it
Sent from my HTC One XL using Tapatalk 2
Click to expand...
Click to collapse
Is she hot? Single?
Sent from my HTC One X using xda app-developers app
I hope this is legit. I called AT&T regarding this yesterday and everyone I talked too had no clue what I was talking about and all of them think I want to unlock my phone to use on other carriers. I tried explaining I am talking about software development and if I wanted a phone for other carriers I would have bought the unlocked international version and assured them that I wont be leaving AT&T (10+ years with them) and all I get is, "Well we can unlock your phone today if you pay the contract fee of $325...." sigh.
samiam0295 said:
I hope this is legit. I called AT&T regarding this yesterday and everyone I talked too had no clue what I was talking about and all of them think I want to unlock my phone to use on other carriers. I tried explaining I am talking about software development and if I wanted a phone for other carriers I would have bought the unlocked international version and assured them that I wont be leaving AT&T (10+ years with them) and all I get is, "Well we can unlock your phone today if you pay the contract fee of $325...." sigh.
Click to expand...
Click to collapse
Most reps on phone are reading from a script.
yes i was pretty shocked that she new what a bootloader was lol. she pulled out her NOTE and was running CM10 . she said she knows a thing or 2 about bootloaders and roms lol
Do you sell phones for cheap ?;
Sent from my HTC One XL using xda app-developers app
Perhaps a psycholigical move to get you to pass on motivation to potential customers. Increase sales. Hopefully im wrong but a lot of people in higher up positions had their tricks to earn them that spot
Real good info tho! This would be phenominal if at&t gave htc permission to unlock THEIR bootloaders
sanchitgrover said:
Do you sell phones for cheap ?;
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
no, phones sales is how i pay my house payment
CheesyNutz said:
no phones sales is how i pay my house payment
Click to expand...
Click to collapse
Your honesty is awesome! Its a good thing your in phone sales and not car sales
18th.abn said:
Your honesty is awesome! Its a good thing your in phone sales and not car sales
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Click to collapse
lol truth
gunnyman said:
This is encouraging. The vp I spoke to didn't know what a bootloader was.
Click to expand...
Click to collapse
That sounds about right
Sent from my HTC One X
I emailed HTC asking about the bootloader, and received this reply:
I understand that you are upset about not being able to unlock the bootloader on your device.
As is stated on the developer website:
“HTC is committed to assisting customers in unlocking bootloaders for HTC devices. However, certain models may not be unlockable due to operator (carrier) restrictions. We continue to work with our partners on this, check back often for ongoing updates about unlockable devices.”
I’m sorry, but this is outside of our control.
Connie Sullivan
Customer Service Specialist
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Click to collapse
I used one of the executive emails that was posted in another thread. It would seem that we are not going to get anything.
Epos7 said:
I emailed HTC asking about the bootloader, and received this reply:
I used one of the executive emails that was posted in another thread. It would seem that we are not going to get anything.
Click to expand...
Click to collapse
The executive replied?
Epos7 said:
I emailed HTC asking about the bootloader, and received this reply:
I used one of the executive emails that was posted in another thread. It would seem that we are not going to get anything.
Click to expand...
Click to collapse
I ran into roughly the same thing with AT&T and the Skyrocket. AT&T/Samsung wouldn't give out unlock codes, kernel source, do anything for the dev community until the initial exclusivity period was over. Afterwards it was business as normal.
I'd imagine that the HOX is going to be the same. Once something "else" comes out, and the HOX isn't "one of the phones to have", they'll loosen the restrictions and will let us do what we want.
The Galaxy S3 is a bit different. It's not really "exclusive" to any carrier in the sense the Skyrocket was, so they probably had to change tactics a bit.
I also work for att. I haven't heard officially about the boot loader being unlocked, but the htc rep was in the store the other day dropping off signs for our HOX display and when I asked about it he said from what he has heard from people above him something was in the works to be able to unlock it, but he also stated nothing is official at this point.
Sent from my One X using xda app-developers app
Yeah, that's what our HTC rep said, as well. Nothing official or solid, just rumblings from within the higher-ups at HTC.

Uuuugghhh !!!!!!

Iam so sick of samsung and/or carriers locking our phones down. I was going to buy a GN3, and now think I might just keep my POS rooted but NO RECOVERY !!!! ATT GS4. If its this bad with the gs4 imagine how difficult the GN3 is going to be. Had to vent.
joewspot said:
Iam so sick of samsung and/or carriers locking our phones down. I was going to buy a GN3, and now think I might just keep my POS rooted but NO RECOVERY !!!! ATT GS4. If its this bad with the gs4 imagine how difficult the GN3 is going to be. Had to vent.
Click to expand...
Click to collapse
You could always try to grab a T-Mobile or Sprint variant since they will most likely be unlocked, but yea sad to say as much as I want a Note 3 now, it's going to be locked and locked down hard :/
I've been thinking about just give n the difference I should have paid for my phone to the bounty for bootloader unlock. I paid 200$ so I was thinking of put n 300$ in on the bounty .maybe if everybody did this it might help.
Sent from my GT-I9505 using xda premium
As the world turns.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
joewspot said:
Iam so sick of samsung and/or carriers locking our phones down. I was going to buy a GN3, and now think I might just keep my POS rooted but NO RECOVERY !!!! ATT GS4. If its this bad with the gs4 imagine how difficult the GN3 is going to be. Had to vent.
Click to expand...
Click to collapse
What I did was buy a Sim unlocked device from a carrier who's boot loader can be broken and just transfer it to your personal carrier
Sent from my GT-I9505 using xda premium
This is why Google releases Nexus devices. Technically most carrier devices aren't even meant for development unless noted. Development phones are provided with unlocked or unlockable bootloaders. They are under absolutely no obligation to provide you such feature with a non-development device. Quit your whining child.
Here is a possible solution...chat with an att rep, tell them that ur going abroad and need it unlocked..they will most likely provide it for you..unlock it and sell it to get about 500$ ish.. Buy a i9500 or something online like eBay and be set..
Sent from my SAMSUNG-SGH-I337 using xda premium
chaosclarity said:
This is why Google releases Nexus devices. Technically most carrier devices aren't even meant for development unless noted. Development phones are provided with unlocked or unlockable bootloaders. They are under absolutely no obligation to provide you such feature with a non-development device. Quit your whining child.
Click to expand...
Click to collapse
If someone pays $500-$600 for a phone, they should be able to do with it as they wish. AT&T should just warn the buyer that bricked phones will not be warrantied and leave the bootloader as it was. But they chose to push an OTA update, with a locked bootloader, to our phones. That was a real B***h move on their part.
gj23 said:
If someone pays $500-$600 for a phone, they should be able to do with it as they wish. AT&T should just warn the buyer that bricked phones will not be warrantied and leave the bootloader as it was. But they chose to push an OTA update, with a locked bootloader, to our phones. That was a real B***h move on their part.
Click to expand...
Click to collapse
No one said he couldn't unlock the bootloader - everything is crack-able. Just because it's locked doesn't mean he can't unlock it, in theory. He just needs the brains to do so.
That's like buying a new car and saying, "uggh wtf! The turbo should be running 30psi, not 10!!"... you pay some money to a tuner, and bam.. it's faster now. Same goes with a locked phone - there are devs out there that can do this - I'm sure for the right price they'll put in the work and unlock it.
Effing people expect life to be served on a silver platter to them and on top it, to be free. Grow up!
Oh look, another one of these threads...
Here is the reason why they do this.
They want government contracts. The government 'DoD' specifically is choosing Android over iOS because iOS more closed down than Android even with locked bootloaders. They have to show really good security. Making something this hard to break shows that security.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
chaosclarity said:
This is why Google releases Nexus devices. Technically most carrier devices aren't even meant for development unless noted. Development phones are provided with unlocked or unlockable bootloaders. They are under absolutely no obligation to provide you such feature with a non-development device. Quit your whining child.
Click to expand...
Click to collapse
Well someone here doesn't understand what the Open Handset Alliance / Android was all about and feels like they are holier than thou
Sent from my Galaxy S4 i337m
MavereXx said:
Well someone here doesn't understand what the Open Handset Alliance / Android was all about and feels like they are holier than thou
Sent from my Galaxy S4 i337m
Click to expand...
Click to collapse
Ok, whatever. I don't care.
I guess you havent done your research before opening your ignorant mouth.....some of the best developers have spent countless hours on this bootloader and have stated that without a leak or Samsung tool, its not going to happen. So, I guess it would be like buying a car and without the permission from the auto maker, you couldnt do anything to that car.....idiot!
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
gj23 said:
I guess you havent done your research before opening your ignorant mouth.....some of the best developers have spent countless hours on this bootloader and have stated that without a leak or Samsung tool, its not going to happen. So, I guess it would be like buying a car and without the permission from the auto maker, you couldnt do anything to that car.....idiot!
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Please refrain from name calling.
Now, AT&T owns the bootloaders. They are not open source. They make Google implement them on our devices because they are Google's client/customer. Google has to abide by what their clients want or they will lose that client. Since the bootloaders are not open source, AT&T is not obligated by any means be it themselves or through Google to unlock or provide a way to unlock the bootloaders. Furthermore, AT&T can afford to lose the few customers that care about bootloaders being unlocked or unlockable because what they lose in public customer revenue, they will more than make up for in private government contracts. They know this and have compensated for it.
Should they handle it differently? Yes. But they will not lose much of anything if they keep it as is.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
The developers on XDA arena amazing and almost always find a solution. I wouldn't worry about having it customizable. I'm thinking of a note 3 myself but the convenience of recording is too good to give up for now. I love not having to write things down and at the press of one button be able to get the information
Sent from my SAMSUNG-SGH-I337 using xda premium

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