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Hey guys,
I just discovered on my one month old NS sth. odd, its like there is sth burned in my screen! I read about and now I know it has sth. to do with the fact that the oleds get older etc., but hell after a month?
Is there anything I can do or just going back to carphone warehouse and tell them I want a new one ?
Cant believe it!
Greets
How often did you leave your screen on? That's crazy. Making me paranoid. Ha.
My Samsung plasma has a feature that fyou can run overnight that reduces any burn ins. I wonder if "there is an app for that."
Sent from my Nexus S using XDA App
My nexus one got the same burn in after one month exactly. Hundreds of others posted the same result. It's just a limitation of this amoled tech. Do not leave any static image on the screen in one spot for long.
Cant remember that I left it on once for that long that sth. like this could happen! Yeah I read about the limitation of the OLED technology, but stil even if u calculate that after 12000 hours its starting to get less and in case I would have used my screen 24/7 for a month this is just 6% of the theoretical usage ... so yeah Im gonna call trw carphone warehouse, this jerks just closed the shop 30 min faster and didnt open it for me...
What did u do with your Nexus One? You got it repared?
Greets
btw I ask myself why its only this google bar on not the whole screen? maybe the quality of the screen is at the top not as good as at the bottom?
I didn't get mine repaired because other people in the thread DID get the screen replaced, and within a few weeks the burn in came back on the new screen. So I just decided to switch to all black bar, since black pixel is an off pixel on amoled, and since then my problem has not gotten worse. It was the pure white color always in a static location that caused the problem. Many hundreds of people all posted pics showing the issue.
Does running at reduced/zero brightness have any affect at preventing said burn in?
hi guy, kinda late to the party but i just received my order from last month from the woot order. i live in canada and had a friend send it to me. anyways i am pleased with the performance so far but two dead pixel is annoying the heck outta me. i also notice that there are many horizontal pixel line from left to right spread evenly and only visible at a certain angle if you know where and what to look for. these also show up on the bottom to the top of the screen. anyone else know if this is normal? not happy with the quality from my first viewsonic product. if this is "normal" than i will go ahead with adding the mod and customization as right now it is unstable. thanks.
Hi all,
I've had 7 Transformers tested for defects before I ended up with a decent one (So I thought!).
The first 3 tablets had dust beneath the screen so I didn't bother testing them for any other issues (In fact I wasn't even aware of other issues at that time).
After that I decided to wait for the Tab 10.1 but when I learned they stripped it of all extendability options I decided to give the Transformer another go.
After picking up another it seemed fine in the store but when I got home it had very noticeable screen bleeding at the left bottom (extending towards the center).
After showing the device to a friend, which had bought one as well, we noticed that mine had a yellow tinted screen and was much less bright than his one (He had a B7 version, mine was a B8).
After swapping mine over for another at the store, we unboxed 3 more to find a decent one that had an acceptable light bleeding amount (They all had it, some even worse than my initial one).
I ended up with a B8 again, it also had the yellow tinted screen, which I accepted for the lack of a better one and it didn't bother me too much to exchange it.
But after playing with it for a while I noticed that whenever a static screen stays on longer than 5 minutes it would get burned in (Image retention) and dissipate in approximately the same time as it took to get there (The longer the worse).
After drawing for about 45 minutes I could had the drawing as background on the setting screen, browsing the market and getting a drink left me with the complete market and app icons on every grey screen, my jaw just dropped...
Anyone else encountered this issue?
After talking to my friend about it, his B7 seemed to not having this issue at all, but a new one he bought for his uncle (Also a B8 with the yellow screen) did suffer from this as well. He even let it run over night and was left with his home screen on every screen for a couple of hours!
It really bothers me that this device had so much issues. It's a great device otherwise, but the QC sucks big time, a shame really!
How long does the images stay on the screen? I was playing games for like one hour and I notice this issue too, however, after I left the tablet off for a few minutes, the retention disappeared.
It depends on how long the static image has been displayed in my experience.
I've seen it stay on for minutes gradually dissolving in the grey background.
Here's another screen shot made with SketchBook from Autodesk (Great tool BTW). I was drawing for let's say 45 minutes and this is what happened after I saved the picture (It's supposed to be grey!).
reasonNL said:
It depends on how long the static image has been displayed in my experience.
I've seen it stay on for minutes gradually dissolving in the grey background.
Here's another screen shot made with SketchBook from Autodesk (Great tool BTW). I was drawing for let's say 45 minutes and this is what happened after I saved the picture (It's supposed to be grey!).
Click to expand...
Click to collapse
wow, quick ask for RMA dude
I all ready contacted Asus support, haven't heard back from them yet though.
I'm going to contact the the supplier as well..
Does nobody else encounter this?
If so..
Which revision do you have?
What color temp does you screen have (yellow tinted)?
To make it happen, just let the screen on for at least 5 minutes (the longer the better) on a static contrast rich image for example a search page in the market.
Open settings and check if it looks anything like the last picture from the first post.
Which country did you buy all these B8 models from please? Not heard of any B8's before now.
I have a B7 model and have not experienced any of the issues you are experiencing. The only issue that seems to be present on my TF is the browser force closing somewhat often.
I wonder if the software mods made to the B8 models is affecting the screen retention and yellow hue. From everything I have seen online it seems those of us that got B7 models are very fortunate. Please keep us updated what resolutions Asus support presents you with.
Sent from my Nexus S 4G using XDA App
It's being sold in the Netherlands for at least a couple of weeks now.
I've came across another forum where people were talking about the yellow screen as well:
(Can't post links so search in google for "yellow screen asus transformer" and click on the transformerforums link.)
Although they are talking about a B6 and B7 revision. It seems to be the same issue, nothing about the retention issue though.
I did notice however that someone wrote that his B7 has a rounded MicroSD card slot which only appeared over here on the B8, the B7's MicroSD slot still has the same appearance as the other slots on the device and dock.
Even the the link to the other forum they mention that the B7 has the yellow tinted screen which in my experience isn't the case. Maybe there B7 is our B8?
Overal the B8 seems to be better build, no cracking, no scuff marks on the black rim, rounded MicroSD slot, it seems to be somewhat lighter as well.
But unfortunately the screen seems to be crap as I've seen 3 B8's having the same yellow tinted screen.
Asus hasn't responded yet, but the re-seller did.
Still haven doubts about exchanging it for a B7, if still available, (Or B9?) or try my luck with another brand.
Here are some B8 and B7 comparison shots. Guess there is no need to say which one is which.
(Spoiler: Left B8, Right B7)
I'm returning mine tomorrow as agreed with the store. Asus wasn't much help and only replied with a common reaction saying they do everything to eliminate the growing pains of this product. (Kinda weird since they introduce this issue in a new badge since the B7 has a way better screen)
So to all B8 owner, check your screen and return is to the store if affected. Don't put up with bad QC and poor (probably cheaper) replacement parts!
First image was displayed on both devices for approx. 15 minutes. The other display the screen after this time with the home screen (grey background) and the save dialog of SketchBook Express.
You know I noticed this problem for the first time today, my TF is B4
Mine was the time on the home screen staying for a few seconds after I opened an app
Not impressed this is happening after 1 week
Does you screen have a yellow hue?
The thread on transformerforums also mentioned different badges (B6 and B7) having this screen. Every B7 I've seen so far has the nice looking screen, all B8's had the yellow ****ty one.
Guess the screen are used in all badges. It should be somehow made detectable without having another one for comparison, any ideas?
No my screen is perfect coloured, everything is fine except for this retension I noticed today
I hope it is nothing serious and will always disappear after a while
magicdave26 said:
No my screen is perfect coloured, everything is fine except for this retension I noticed today
I hope it is nothing serious and will always disappear after a while
Click to expand...
Click to collapse
I didn't notice the screen color tint myself as well, just when I saw a B7 next to it in comparison I noticed the difference even though the B7 tends to be more purplish then real white, it is way better calibrated.
It does seems to be something you'll have to put up with, depending on how long a image persists on the screen, but it always dissipates in a couple of minutes (again depending on the time it stayed on the screen in the first place) and I haven't seen it get worse nor less over time.
You could except and live with it, but in my opinion it gives a manufacturer, in this case Asus, the means to sell "defective" products, which we shouldn't accept!
It's not like you got as a present after you bought honey from a supermarket.
Yea I agree, its not something we should just accept, but I have a feeling there will be no solution to the problem other than getting a refund and waiting for the TF2 or getting a different Tablet.
I expect there is some issues with all of these screens, Light bleed, Image Retention etc
I doubt getting a new one from the company would solve it, more chances of getting one with even more problems.
The device is under warranty for a year minimum, so in 6-10 months we can return them as faulty under warranty and grab a better new model so I`m not too bothered just yet. In 10 months the wow factor will have worn off and we will be looking at newer faster ones anyway.
Just returned mine and checked one more to find massive bleeding again. So it's a refund for me. The B8 had light bleed as well but it was "acceptable" since it was only noticeable in very dark conditions the retention was just not acceptable too me.
There are good ones which have almost no issues whatsoever, getting one is pretty hard though.
The fact that there are so much differences between the same product only acknowledge my suspicion that Asus isn't able to cope with the demand and it's quite obvious the QC is being left out completely and they revert to other suppliers for parts to keep up with it.
Well when it comes to warranty, Asus has a very bad track record here in Europe. Better buy a new one since the probability of getting it back even worse is very high, essentially getting caught in an endless loop.
I don't refer product quality based on probable usage time, but based on price point.
And it's not cheap!
I'll maybe check stock again in a month or so (B9, B10), if I haven't decided to buy another brand. A shame it's a nice concept, but bad realization.
Hi everyone.
I hear this company is pretty much widespread, so chances are you stumbled upon their particular services, too. Prepare yourself for a pretty long reading.
I have a Samsung Galaxy Nexus at the moment. I bought it in January - actually, I bought it from a guy who bought it at that time... it doesn't really matter, the phone has warranty and all that stuff.
You may be aware of this, but for those of you that aren't, this phone has serious issues with the screen. Some experience purple tinting, extreme ghosting / image retention and, overall, poor screen performance. I am among those - blue`ish tint on the upper-right corner, especially EXTREMELY observable when reading articles (which is what I mostly do ). All these color-related issues can be solved through some particular kernels, but the inhomogeneity and image retention are serious hardware issues which require a screen replacement. It's pretty amazing how such a top-notch device (and a flagship, actually) can have such a poor QC - Sammy doesn't even admit the problem (which is something we should all throw rocks at them for). Anyway, HERE's the topic which should shed more light on this topic if you're willing to find out more about the... awesomeness of this story.
ALRIGHT, that was somewhat an introduction. Here comes the real part I was interested in.
I can take my phone only to CORDON Electronics (I hear they're ex CIRMA, changed their name, whatever), since that's the only authorised service here, in Romania. Samsung... doesn't exist, or if it does, I bet their services are just as crappy. If I take my phone to Vodafone - where it was originally bought from - those guys would simply send it over to CORDON. Lazy fat... Oh well, carrying on.
I own this device for 3 weeks, and I realised the grays become EXTREMELY purple when the brightness is set to 0%. This can be fixed through a particular kernel which alters the color multipliers and gamma and such... More like a workaround. The problem where the white is blue in the upper-right corner and vertical/horizontal lines appear on the screen, also the problem where black isn't really black after a longer exposure... these can't be fixed through software, so, I figured why not take advantage of the warranty? I mean... that's why I have it, right? - for them to fix my problems .
So, I flashed a stock Google image (erased all of my contents - didn't make a backup, I said I'll do that AFTER; didn't know this would erase my sdcard partition, so I F`ed up), then the stock recovery, then locked the bootloader. "I'm a little boy and don't know how to modify my phone in any way" :cyclops:
Took it to the service, told them what my problems are - explained them with almost all details, but of course, the hot chick standing there couldn't fit all of what I'm saying in three freaking lines, so everything I said got cut down to "when light is low gray becomes purple, black is brown and only with a few black spots, bands (lines) appear on the screen". I figured "Oh well, it's not like she can write any more than that in those 3 freaking lines pre-set for "Problems description", so I thought the problem where grays become purple should make the engineers responsible for the reparation would be OBVIOUS ENOUGH in order for them to replace the SCREEN.
Phone comes back 7 days later. What do you think they did? Software update. I flashed Android 4.0.4 on it, and now it had 4.0.2. I'll just use the phone until it wears to the point where burn-ins and such become extremely obvious, even for those with 99% impaired vision, so they can't use the "Parameters are okay" excuse for their retarded blindness. Until it becomes something like THIS - which is something all Galaxy Nexus display units experience (so they can't tell me it's MY fault - I just used the goddamn phone, rofl). Then, I'm gonna return to them and see what they do .
One more notable thing : the bootloader was unlocked when I got the phone, so they flashed it pretty much in the same way I would've done it. I'm gonna re-lock it next time I bring it to warranty service; it'd be ridiculous of them to reject it reasoning "bootloader unlocked - user tampered with the device, hence we RIP THE WARRANTY PAPER SHEET IN HALF".
Now... given the fact that you actually read what I just said and didn't quit in mid-story... I'd like to hear what are your personal experiences with CORDON Electronics. Or with other warranty companies, for that matter.
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I hope I posted this thing in the right section. If I didn't, I honestly have no clue where I should've posted it... I hope I don't get another "fine" for doing this :/
I have a crazy pixel in the bottom right corner of my screen. What is phenomenon? When the screen content is changing that pixel starts to flash random colours, but it show the right colour with static images.
Sorry for the crap qualty. If you pay extra attention to to the bottom right corner (on the video it is the upper right corner) of my screen you will see it.
I know some others who have reported this. When did you buy your phone? Is it the white model by any chance?
I know you can avoid seeing it on your homescreen 2 ways: use backgrounds that don't have purpley/blue colours in that area, or use backgrounds that don't move (1080x1920 resolution). Otherwise, it's not noticeable when using immersive mode apps unless you specifically look for it.
Also the video doesn't really show the issue, at one point it flashes red but otherwise no one here will see what you're talking about. I've just experienced it myself so I know what you mean.
bblzd said:
I know some others who have reported this. When did you buy your phone? Is it the white model by any chance?
I know you can avoid seeing it on your homescreen 2 ways: use backgrounds that don't have purpley/blue colours in that area, or use backgrounds that don't move (1080x1920 resolution). Otherwise, it's not noticeable when using immersive mode apps unless you specifically look for it.
Also the video doesn't really show the issue, at one point it flashes red but otherwise no one here will see what you're talking about. I've just experienced it myself so I know what you mean.
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mine is a black 16gb one, bought in december. The pixel stucked as red for 15 mins but got unstucked, but still flashing randomly. It is pretty noticable for me when watching videos.
I will going to claim my warranty.
bitdomo said:
mine is a black 16gb one, bought in december. The pixel stucked as red for 15 mins but got unstucked, but still flashing randomly. It is pretty noticable for me when watching videos.
I will going to claim my warranty.
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Click to collapse
Let me know how that goes, I'm interested in what Google will tell you and also what your replacement device will be like. Good luck!
bblzd said:
Let me know how that goes, I'm interested in what Google will tell you and also what your replacement device will be like. Good luck!
Click to expand...
Click to collapse
Sadly google devices were not available in Austria at the time of buying, so I bought it from mediamarkt for 400 euros. I have to take it to LG. LG repair phones and wont send you new ones like google So I will get back the same device with a new screen if LG willing to replace my screen. :/
bitdomo said:
Sadly google devices were not available in Austria at the time of buying, so I bought it from mediamarkt for 400 euros. I have to take it to LG. LG repair phones and wont send you new ones like google So I will get back the same device with a new screen if LG willing to replace my screen. :/
Click to expand...
Click to collapse
Oh I see. Well if LG is able to tell you anything about this I'd be interested in knowing. Best of luck with the repair, keep us posted with how that goes.
bitdomo said:
I have a crazy pixel in the bottom right corner of my screen. What is phenomenon? When the screen content is changing that pixel starts to flash random colours, but it show the right colour with static images.
Sorry for the crap qualty. If you pay extra attention to to the bottom right corner (on the video it is the upper right corner) of my screen you will see it.
Click to expand...
Click to collapse
Maybe the pixel is copying the colour of a different place on the screen? I had that happen before on some older devices, even one had a whole row like that (which was easier to tell that it was copying the row a few pixels above)
Lethargy said:
Maybe the pixel is copying the colour of a different place on the screen? I had that happen before on some older devices, even one had a whole row like that (which was easier to tell that it was copying the row a few pixels above)
Click to expand...
Click to collapse
I took a closer look about the pixel under magnifier. and I see not one but 2-3 pixels in the last row that changes colours randomly.
To those who waiting for my response about the repair: I will not take my phone back to LG until my next semester starts in september. I live far from the capital where the nearest LG service shop is. It is not that serious problem that needs inmediate action and worths 3 hours of traveling.
Be patient I will not forget to share my experiences.
bitdomo said:
I took a closer look about the pixel under magnifier. and I see not one but 2-3 pixels in the last row that changes colours randomly.
To those who waiting for my response about the repair: I will not take my phone back to LG until my next semester starts in september. I live far from the capital where the nearest LG service shop is. It is not that serious problem that needs inmediate action and worths 3 hours of traveling.
Be patient I will not forget to share my experiences.
Click to expand...
Click to collapse
Unless it becomes a whole row of messed up pixels, it isn't too much anyways lol
bitdomo said:
I took a closer look about the pixel under magnifier. and I see not one but 2-3 pixels in the last row that changes colours randomly.
To those who waiting for my response about the repair: I will not take my phone back to LG until my next semester starts in september. I live far from the capital where the nearest LG service shop is. It is not that serious problem that needs inmediate action and worths 3 hours of traveling.
Be patient I will not forget to share my experiences.
Click to expand...
Click to collapse
That is interesting, I should try the microscope trick. The pixels are so tiny it's hard to notice, but if it flashes red it can catch the corner of my eye.
Today I give my phone to LG service centre because I start to experience the stuck power key malfunction. I also mentioned to the guys at LG about my pixel problem. They acknowledge my pixel problem and stuck power key. Now I am waiting for my phone to be repaired.
I got back my nexus today. They replaced the motherboard and the entire front of the phone. The phone also has new imei number. Only my back cover stayed original. The power key is not that loose like it was before, it sits more firmly.
Wow. That follow up.
RIP crazy pixel ;(